Keeping a site going for a long period of time can be very difficult; getting it shut down can be all too easy. Though most Web hosts, especially ones you pay for, are going to do what they can to keep you on as a customer, there are many ways that you can earn yourself [...]
I’ve talked before about how a host/client relationship is a partnership. As customers, we spend a lot of time dreaming up ways our hosts could treat us better (faster, more reliable hosting with good service and fair pricing), but have you ever spared a second to consider what your host thinks of you, the customer? [...]
In the hosting industry, Mike Witty (right – picture via blog.servint.net/) has one of the more varied jobs imagineable. As Director of Network Compliance at Servint, a VPS host that powers this site and many others, Mike is responsible for handling abuse complaints, overseeing security and making sure that the company complies with all relevant [...]
Abuse policies are one thing that few hosts publicize. They are usually kept quiet, buried in the footer of a host’s site or footnotes in the lengthy legal agreement users sign. Host don’t want you to see them, read them or think about them. But they should. These abuse agreements are the tools that hosts [...]