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  • AccountLab Plus

What is AccountLab Plus?

For hosting resellers who need a robust billing automation application as well as customer service support and domain registration, AccountLab Plus provides a flexible and free solution. If you are a Web hosting reseller, you’re sure to need an onsite billing and account management application to give your customers a quick and easy way to register for hosting and domains. One increasingly popular application is AccountLab Plus.


AccountLab plus is a flexible and highly customizable turnkey sales and customer service solution for managing your hosting or hosting reseller businesses. It is developed and sold by Netenberg, the company behind one-click installation wizard Fantastico.

AccountLab Plus supports more than 180 top-level domains and gives you customizable storefronts (complete with handling for coupons, sales tax processing, promo pricing and return credits) and full user account management. It supports custom shop and pricing plan templates (including unlimited hosting), multiple currencies, six languages and more than a score of payment options (including not only credit cards and online check authorizations but Internet favorites Paypal and Worldpay). It also supports offline payment options like checks and wire transfers.

Customers can purchase hosting for both domains and, if your company offers them, associated sub-domains. For first-level support, users can consult the fully-customizable Frequently Asked Questions (FAQ) module. For more detailed questions or concerns, customers can request a trouble ticket via the robust help desk ticket generation and tracking system included with the application.

Beyond hosting, AccountLab Plus also handles domain registration, with interface support for Directi, Enom, OpenSRS, Planetdomain and ResellerOne domain registrars. And with integrated account management, customers can register for a domain and purchase hosting for it using the same account. Behind the scenes, the reporting module gives you real-time reports on server status, customer activity, and financial data.

Key AccountLab Plus Features

  • Automatically sets up hosting accounts on servers that use Plesk, CPanel, DirectAdmin control panels
  • Detailed tax calculation system, with support for multiple tax categories and any combination of countries, states, counties, or regions.
  • Subdomain management and hosting.
  • Discounts of all kinds, including special deals, coupons, and time-bound sales. Also handles account credit.
  • Full suite of graphic reports and stats
  • Customer-facing FAQ and help documentation
  • Multiple admin users, with individualized permission settings.
  • Multiple currency support for purchases, with the ability to have exchange rates calculated in real-time based on the price set for the default currency.
  • Offline payment support, to handle checks, wire transfers, purchase orders or invoicing.
  • Support desk and help ticketing system.
  • Server monitoring and performance reporting.
  • See who is currently online.
  • Automatic updates triggered by a cron job
  • Modifications and config settings saved and restored during update process
  • Templating system allows for customizable user experience. Four templates included, and you can add your own.
  • Support for add-on payment plugins.
  • Supports Arabic, Hebrew, and other RTL (right to left) languages
  • Currently supports the following domain registrars:
    • Directi
    • Enom
    • OpenSRS
    • Planetdomain
    • ResellerOne
    • Additional domain registrars can be supported via plugins or custom APIs.
  • Currently supports the following payment methods and gateways:
    • 2Checkout
    • Asianpay
    • Bank Transfer
    • Cashu
    • Chronopay
    • Clickbank
    • Credit Card
    • e-Gold
    • LinkPoint
    • Moneybookers
    • NOCHEX
    • Offline
    • Paymate
    • PayPal
    • Paypal Subscriptions
    • ProxyPay
    • Stormpay
    • WebMoney Transfer
    • Worldpay
    • Additional payment gateways can be supported via plugins or custom APIs.
  • Internationalization and localization. Currently supports the following languages:
    • Dutch
    • English
    • French
    • German
    • Portuguese
    • Spanish
    • Additional languages can be added by translating a single string-replace file.

AccountLab Plus Requirements

The requirements for AccountLab plus are fairly minimal, easily supported on almost all servers.

  • PHP 4.2+
  • MySQL 3+

AccountLab Plus also has the following dependencies:

  • allow_url_fopen must be set to On in your php.ini file
  • cURL is needed for:
    • Whois
    • Account Creation
    • Domain Registration
    • some Payment Methods
  • mhash is needed for
  • iconv and mbstring are both needed for non UTF-8 characters, especially if your reselling account will cater to non-English speakers.
  • OpenSSL is needed for OpenSRS
  • GD2 and FreeType are needed for graphical reporting

AccountLab Plus Hosting

Given the critical role AccountLab Plus plays in the configuration of your hosting reseller site, you’ll want to make sure the service you select as your host supports it. Many hosts include support for AccountLab Plus automatically, but you can install it if it’s not already available on your hosted server.

The software is compatible with servers using Plesk, Cpanel, DirectAdmin and lxadmin for server administration. Support for installation of AccountLab Plus via Fantastico De Luxe is restricted to Cpanel servers.

The software itself is free and open-source, but always be sure to check with your host regarding additional fees (if any) associated with adding AccountLab Plus to your server.

AccountLab Plus Frequently Asked Questions

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