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What is vtiger?

Open-source customer relationship management (CRM) software Vtiger is a tool for managing and optimizing your business’s marketing, sales, and customer support activities. It seamlessly integrates with your hosting platform and content management system for an experience that’s truly fluid and intuitive.

What’s vtiger Hosting?

Vtiger is a customer relationship manager (CRM) software solution that’s free and open-source. Some web hosting companies provide hosting plans with Vtiger already installed, giving you an easy way to manage your customer database and optimize your sales and marketing activities.

What is CRM Software?

If you’ve ever looked into building an online presence from a business perspective, then you already know how ubiquitous and essential CRM programs are in order to keep your customer information centralized, secure, and well-organized.

A CRM is, at its most basic, a database of information about your customers, prospects, and leads. Business owners and sales teams find CRMs indispensable for organizing and managing their customer data.

The features and capabilities of different CRMs can vary widely. With most CRM programs, you can:

  • Digitize your customer’s contact information
  • Track your customers’ clicks on your website
  • Automatically record each customer’s purchase and account history
  • Facilitate smoother communication between you, your staff, and your customers

...and those are just the basics. A more advanced CRM like Vtiger provides plenty of other features to help you get your business more organized and systematized.

Why Choose Vtiger CRM?

The simplest reason for choosing Vtiger for your CRM needs is that it’s free and open-source.

But just because it’s free doesn’t mean it lacks in features. Vtiger goes beyond the fundamentals by offering highly advanced features comparable to premium CRM solutions.

Using Vtiger, you can…

  • Design sleek, professional portals for customers to view records, files, and request customer service or support
  • Manage projects associated with customers, and assign tasks to individuals or groups
  • Plan tasks and events with a built-in calendar with customizable visibility
  • Track inventory and create purchase orders for your e-commerce site
  • Integrate with business staples such as Microsoft Outlook and Mozilla Thunderbird with easy-to-install plugins

Vtiger CRM On Demand

Vtiger is used by tens of thousands of businesses, and has a vibrant community where you can get support for any questions or issues you may have. There’s plenty of documentation, plus forums and an official wiki to get you started.

But if you’re not the DIY type, or if you just want to save time so you can focus on running your business instead of taking care of technical stuff, a premium version with professional support might be the right choice for you.

There is a paid version of Vtiger, called Vtiger CRM On Demand, that includes additional features and comprehensive support. This is a cloud-based, hosted service that doesn’t require installing the software on your own server. The On Demand version offers bonus features like email campaigns with built-in analytics, Paypal integration, and advanced reporting, and starts at $12 per month.

Choosing a Web Host With Vtiger

Some web hosting providers have hosting plans with Vtiger already installed for you. Since Vtiger software is free, the software itself shouldn’t affect the price of your hosting plan. But if your host offers dedicated support for Vtiger, or offers other features or services such as transferring your data from other CRMs, it may cost a bit more than basic hosting plans.

You can install Vtiger yourself using cPanel if your server meets the minimum requirements for the software. Vtiger requires your Apache 2.1+ server to run PHP 5.2+ or 5.3, and MySQL 5.1+. Some hosts will have a one-click installation option available using SimpleScripts. This is a great option for a free CRM solution if you’re technically inclined and don’t mind spending a bit of time on maintenance and upgrades.

Whether you use Linux, Windows, or Mac as your web hosting platform, Vtiger can be effortlessly incorporated into your hosting system so you can start fostering better relationships with your customers today.

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