HostMonster is part of the Endurance International Group, which is one of the world's largest hosting conglomerates. Based in Orem, Utah, the company focuses on shared hosting at an affordable price point. It's eager to promote the reliability of its services, and it offers shared hosting with cPanel, VPS hosting, and dedicated servers.
HostMonster has an active user forum, and it's easy to chat with other users and get advice on building your site. You can also use its online knowledge base to find out how to use your account, and the HostMonster team has also put together useful video tutorials for certain features. Along with hosting, you can buy domain names for your website right from the HostMonster home page.
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Using a coupon on some hosting websites can be tricky, so we've written this guide to help you make it as simple as possible. To start the order, be sure to click our exclusive HostMonster link to activate your discount. WhoIsHostingThis has negotiated a great deal for its readers, so don't skip this step, or the discount won't be applied.
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Now you're on the HostMonster site, follow these 3 simple steps.
1. Select the right package. If you're looking for shared hosting, you can compare all of the features on the HostMonster website. At the bottom of the page, click the orange Get Started Now button.
To order VPS or dedicated hosting, look for the Get Started Now button below the package you'd like to select.
2. Choose a domain. You'll need to type in the name of the domain you want to use with your new hosting account. If you want to register a new domain, you can enter it here.
3. Confirm and buy. The next screen is the final page in the order process. Here, you'll create your new HostMonster account. Provide your name, address, telephone number and email address, and check the Package Information box to verify the type of hosting you've chosen.
How long will it take to get started with HostMonster?
HostMonster says it will set up all of its hosting accounts instantly — even dedicated servers. You don't have to wait to get started, and there's no setup fee to pay.
Will I be locked into a contract?
When you sign up with HostMonster, you benefit from the reassurance of a money-back guarantee. You can cancel at any time within the first 30 days of your contract, and you'll receive a full refund on any money you paid. If you claimed a free domain name when you signed up with HostMonster, the cost will be deducted from your refund.
If you cancel after this initial 30-day period, you will receive a partial refund. For example, if you've been a customer for 3 months, but you paid for a 12-month term, you'll receive a refund equivalent to 9 months' service. HostMonster promises not to penalize you for canceling your service, although you will be charged for any 'free' domain names that you claimed when you initially signed up.
Is HostMonster an established company?
HostMonster has been in the hosting business since 1995, so it's well established and unlikely to disappear. It was acquired by the Endurance International Group in 2011.
What is the Endurance International Group?
The Endurance International Group, or EIG, is a large hosting group headquartered in Burlington, MA in the United States. It owns dozens of well-known hosting brands and has 2,600 employees.
EIG owns data centers across the US with different specializations. A majority offer low-cost shared hosting as their primary source of business.
Which operating systems are offered at HostMonster?
HostMonster only provides hosting on Linux. It uses CentOS. All plans support PHP 5, MySQL, Perl 5, Python, Ruby on Rails, Real Audio, and streaming media.
VPS hosting is provisioned using OpenStack and KVM on HostMonster's cloud server infrastructure. VPS and dedicated plans include root server access.
Does HostMonster back up client accounts?
Yes, although you need to check its terms carefully. HostMonster takes "courtesy" backups of client accounts every week. However, you must be aware of the limitations of this service.
The free backups it stores are not guaranteed, and should not be relied upon for file retrieval if you accidentally delete something. These backups are primarily designed to cover HostMonster in case of a hardware failure. Additionally, HostMonster does not back up any account with more than 30 GB of data, so many customers will not benefit.
To protect your files, it's best to set up your own backup regimen, using the features provided within your cPanel control panel.
HostMonster does mention an additional service called Site Backup Pro, which costs extra. Contact the Sales department for more information.
How do I get support?
HostMonster offers a range of different support tools and contact methods.
You can create a ticket on its website, call the support team via a toll-free US number, or open a live chat conversation on the HostMonster website.
Many questions are answered on its knowledge base, and in video tutorials.
For complete beginners, there's also a Getting Started guide. You'll learn how to choose the right plan, set up your email and FTP accounts, upload files, install one-click scripts and buy premium add-on services for your account.Get Our HostMonster Deal