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11 Apollo Hosting Reviews:

Is Apollo Hosting the host for you?

Last reviewed Nov 3, 2014

Key features

  • PHP
  • WordPress
  • Uptime Guarantee
  • MySQL
  • Perl
  • Shell Access

User Reviews - Total: 11

4.5 stars
Support
3 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been with Apollo Hosting for more than five years and the problems have minimal. Thier customer service is less than it was. I would recommend Apollo to any small business.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I did some research on this host and found lots of good reviews so I gave this host a try. Their support was very helpful they helped me on how to move my site from my old host to their server. I really like the control panel it's really easy to navigate and also mobile friendly so I can access the control panel on my mobile. I recommend everyone to try this host you'll never regret this!

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have used many webhosting websites, Apollo is my favourite website. It has great uptime, support and freatures better than anyone.

 
4 stars
Support
4 stars
Features
4 stars
Uptime
5 stars
Value
3 stars

Was this review helpful? Yes | No

Apollo Hosting rocks, because they are nearly always up, some things I dislike is their outdated software.

 
4.5 stars
Support
5 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I've been with Apollo Hosting for many years in a shared hosting account and I'm happy with them.

The servers are good and uptime is very good. Several of my domains have moderate traffic (more than 1000 visitors a day) and are hosted out of the same shared hosting account. The websites seem great and fast. As a web developer, I love many of the features in their Control Panel. I've found setting up scripts and applications usually to be a breeze. Their support has also been wonderful, and I haven't had to call much. I called them when I needed some customized Apache server settings and they were great!

 
2.5 stars
Support
1 stars
Features
4 stars
Uptime
2 stars
Value
3 stars

Was this review helpful? Yes | No

I used Apollo once, the initial impression was that they were perfect for VPS hosting. I was wrong... Anytime I connect through RDP, It's always down... They may be "okay" for website hosting, but not VPS hosting.

 
4.5 stars
Support
5 stars
Features
5 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

Appolo host is The best place for VPs with windows. And they providing domain regestration also And more over the have Website creation tools,Google Webmaster Tools etc .Am Highly recomanding this host for my friends

 
2.5 stars
Support
2 stars
Features
3 stars
Uptime
2 stars
Value
2 stars

Was this review helpful? Yes | No

Their customer service is horrible and imap email will put any business out of business. After 8 months of struggle and "customer disservice" i decided to shop around for a better webhosting provider.

 
4.5 stars
Support
5 stars
Features
5 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

Apollo hosting is one of the best hosting service one can find. Its quite fast compared to others! The support corner is really worth praising! I'm fully satisfied with Apollo! Thank you!

 
1.5 stars
Support
1 stars
Features
3 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

I just canceled service after 5 years. We used to be very happy with their VPS hosting. But they were purchased a few months ago and the data center was moved.

The move itself was managed terribly. They set weekend dates for the move and postponed last minute on 3 occasions. The last time, they suddenly had the brilliant idea to migrate on a Tuesday???? So we were down for a FULL 24 hours while they migrated all VPS at once. They picked a ridiculous time to migrate, and they did it very poorly. They should have done a portion at a time and had a real strategy. Any 24 hour downtime is completely ridiculous with business hosting.

Then we started to have outages under their new datacenter. Turns out they have unknown hardware problems (they claim). Our VPS had 4 or 5 serious outages, some for 12+ hours. Again, completely unacceptable.

now trying to reach support is such a painful experience. They outsource their front line call center overseas. You can imagine the nightmare that is now Apollo support.

They have a VPS support line - supposedly "experts". I called to have our host name changed. They promised to escalate to someone who could do it and I would have a call back in 2 hours to confirm. 24 hours later nothing was done and no callbacks. That was the straw that broke the camels back.

I just changed to a new provider (wiredtree.com) and I am thrilled. What a breath of fresh air... and you know what... shock of all shocks... our web site now stays up!! Imagine that.

 
1.5 stars
Support
1 stars
Features
3 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

Apollo is truly a TERRIBLE service provider. They frequently implement changes to your account without any notification. Then you stop receiving email for days. And when they move from one server to another, they lose the whole configuration - all your old email, all the forwarding addresses you have configured, etc. It's really a joke - I can't think of a worse provider I've ever heard of (OK, maybe earthlink ISP is worse). They don't even try to provide a smooth transition - they just start you off on a new server, new UI, lost configuration.

For almost a year I was receiving one of their other customer's email. I reported this several times before they fixed it. The support staff just doesn't care - they seem to be overwhelmed by the volume, and they are clearly very used to abuse. The only positive side is that apollo is so insignificant that most corporate firewalls don't block it like they block godaddy, gmail, etc.

Use any other provider but apollo!!!!

 
Apollo Hosting logo

Apollo Hosting

apollohosting.com

Apollo Hosting Introduction

Apollo Hosting is an independent web hosting company based in the US with a focus on shared web hosting. It has been in operation since 2001 and offers shared hosting and VPS hosting packages suited to small to medium sized businesses.

Hosting Hosting Plans

Apollo Hosting has kept its hosting plans simple with the option to buy SSL certificates, a backup service, SiteLocks and a professional SEO service on the side.

There are a total of five plans available through Apollo Hosting: two Linux based shared hosting plans, one Windows hosting plan and two VPS hosting plans.

Shared hosting is priced based on the length of the hosting contract you purchase - one or two years. The greater length of time you commit to, the cheaper the monthly charge is.

  • The Starter plan allows for one domain name, one SQL database, 50 GB disk space and 500 GB bandwidth.
  • The Prime plan allows for unlimited domain names, disk space and bandwidth. It lets customers host up to 50 SQL databases and comes with a free shopping cart and a free domain name.

Windows hosting is also available on a one or two-year plan. This comes with a free personalized domain name and allows for unlimited hosted domain names. Customers get unlimited bandwidth and disk space, a free shopping cart and website builder.

The Apollo Hosting VPS plans are both Linux based and are only available on a yearly basis.

  • The VPS plan provides 10GB disk space, 1000 GB bandwidth and 256 MB RAM (burstable up to 1 GB). This plan allows for 10 websites and provides one dedicated IP address.
  • The VPS Pro plan comes with 60 GB disk space, 2000 GB bandwidth and 512 MB RAM (burstable up to 1 GB). This allows for 100 websites and provides 1 dedicated IP.

There is also an affiliate plan and a referral program. The company also offers a product for resellers.

Hosting Uptime/Downtime

The Apollo Hosting data centres are based in two locations in Boston, USA and are monitored 24 hours a day, 7 days a week. The data centres are backed up with a UPS diesel generator to ensure that they continue running in the event of a power cut.

Apollo Hosting does not make any claims or provide any guarantees when it comes to website uptime.

Apollo Hosting Support

Apollo Hosting customers are supported through an online support console, telephone and live chat tools. The team is available 24 hours a day, although it is unclear where the support is based.

Customers also have access to a knowledge base, user guides and a range of tutorials to help them find the information that they need. There doesn’t appear to be a Twitter feed or a Facebook page for customers to interact with the company, so social media support is out. There’s also no forum for customers to interact or share information.

Apollo Hosting in the News

Apollo Hosting have been in existence for over 10 years now, but there has been little attention paid to the company in the press. There are no news articles, good or bad regarding the company in the tech news channels such as ARSTecnica or CNet.

Hosting Control Panel

The control panel brand is often a really important feature for web hosting customers, but Apollo Hosting provide little information on the control panel they offer. I did a little detective work, and the tutorials section on the support pages do provide an overview of a shared hosting control panel which looks like an in-house control panel. The interface appears to be fairly basic, but it does seem to cover most of the key elements of a decent control panel.

VPS customers appear to get the Plesk control panel for administering their sites.

Hosting Extras

Apollo Hosting provides a range of freebies to encourage customers to sign up. These include generous Google Adword credits and Yahoo credits, a free toll free phone number (for US businesses only), free shopping carts and domain names.

Apollo Hosting also supports a range of plugins such as WordPress, Joomla, Drupal, Perl, phpBB, ZenPhoto and more.

Hosting Money Back Guarantee / Cancellation Policy

Apollo Hosting does offer a 30-day money-back guarantee for unsatisfied customers. As you would expect, this doesn’t include domain registration fees, setup fees or any other additional services that have been purchased.

Whilst this is fairly standard for most shared hosting, Apollo also provide this guarantee for their VPS hosting too.

Beyond the money-back guarantee, customers can cancel their account early, but they will incur a charge for doing so.

Hosting Summary

Apollo Hosting is a relatively run-of-the-mill web hosting company with little to make it stand out from the crowd. I was disappointed not to see a branded control panel or an uptime guarantee.

All services appear to be geared more towards customers looking to host eCommerce sites; most plans provide eCommerce tools and Google and Yahoo credits to help get started, with customers having the option to purchase professional SEO services as an extra. As such, the company may have a niche, but some aspects of its service let it down.

Last updated: 2017-07-30

Apollo Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Starter Hosting Value Plan WordPress PHP Anonymous FTP Shell Access Perl MySQL Unlimited Unlimited $4.99/month
Usual price:
VPS Hosting Plan PHP Red Hat Shell Access Firewall Protection Dedicated IP Linux 10GB 1000GB $29.99/month
Usual price:
VPS Pro Hosting Standard Plan PHP Red Hat Shell Access Firewall Protection Dedicated IP Linux 60GB 2000GB $49.95/month
Usual price:
Prime Hosting Value Plan WordPress PHP Anonymous FTP Perl MySQL Uptime Guarantee Unlimited Unlimited $7.95/month
Usual price:
Apollo Windows Hosting ASP ASP.NET WordPress Windows 2003 Anonymous FTP Windows Unlimited Unlimited $7.95/month
Usual price:
VPS Hosting PHP Linux Uptime Guarantee PHP Support Tickets Credit Card Payment Gateway Shockwave 10GB 1000GB $29.95/month
Usual price:
VPS Pro Hosting PHP Linux Uptime Guarantee PHP Support Tickets Credit Card Payment Gateway Shockwave 60GB 2000GB $49.95/month
Usual price:

Apollo Hosting Frequently Asked Questions

  • Does Apollo Hosting offer only Linux plans?

    No, you can actually get both Linux and Windows hosting plans along with Microsoft Exchange Hosting.

  • Should I be concerned about any hidden fees?

    No, there are no hidden fees for the web hosting plans, but customers should be aware that upon plan renewal, the prices may increase.

  • Does Apollo Hosting offer any dedicated server or VPS plans?

    No, the company does not offer any dedicated server or VPS plans.

  • Does Apollo Hosting have any reseller plans?

    Yes, the company offers reseller hosting through their WholesalePlus program. To find out more details, customers should contact WholesalePlus.

  • Besides hosting, what other services does Apollo Hosting provide?

    Apollo Hosting provides many additional services including web design, SEO, search engine marketing, and email marketing. This saves you the hassle of finding outside consultants for your design and marketing needs.

  • Does Apollo Hosting offer standalone domain registration?

    Yes, it is possible to just register a domain with the company without getting a hosting plan. It is also possible to get a free domain if you sign up for the company's "Enhanced" plan for a year.

  • Am I able to host multiple websites with Apollo?

    Since the advanced plan provides the capability to support multiple domains and features unlimited bandwidth and disk space, it is possible to host multiple websites.

  • What are Apollo Hosting's payment terms?

    With Apollo Hosting, you only have the choice of ordering either a 1 or 2 year plan. The company accepts a number of payment methods including major credit cards and PayPal.

  • Does Apollo Hosting offer a money-back guarantee?

    Yes, the company has a standard 30-day money-back guarantee but only if you pay using credit cards. However, fees for items such as domain registration will not be refunded.

  • What kind of support does Apollo Hosting offer?

    Customers who need help on technical issues can contact Apollo Hosting's support team through phone and live chat both of which are only available in English. You can also consult the knowledgebase and submit support tickets. All support channels are available 24/7.

  • What control panel is used for Apollo Hosting's services?

    The company appears to be using an proprietary control panel to help customers manage their hosting.

  • Where are Apollo Hosting's datacenters?

    Apollo Hosting has two datacenters in Boston, MA. Each datacenter has many features including 24/7 security, power redundancy, pooled servers, and load balancers.

  • What is Apollo Hosting's uptime guarantee?

    Apollo Hosting does not have an uptime guarantee.

  • Does Apollo Hosting feature a CDN?

    If you select SiteLock, then it is possible to enable CDN.

  • Are Apollo Hosting's unlimited disk space and bandwidth really unlimited?

    They are unlimited as long as you adhere to their "normal" usage guidelines. The company reserves the right to continuously monitor your bandwidth usage and suspend your account if it is operating outside of normal limits. In some cases, Apollo Hosting may charge additional fees for breach of terms.

  • What programming languages does Apollo Hosting support?

    Apollo Hosting supports a number of development languages and scripts including ASP.NET, Perl, Server Side Includes, and Front Page Extensions.

  • How many email addresses can I get on Apollo Hosting's shared plans?

    Apollo Hosting basic plan only allows a single email address while the advanced plan has unlimited email addresses. Other hosting email features include spam filtering, email forwarding, and web based email interfaces.

  • Can I get email without ordering a hosting plan?

    Yes, you can through Apollo Hosting's Microsoft Exchange plans which allows you to synchronize and share email, contacts, and schedules no matter where you are located.

  • Does Apollo Hosting have tools to set-up websites for non-technical people?

    Yes, in addition a to a number of scripts for commonly used platforms including WordPress, Drupal, phpBB, and Joomla, Apollo Hosting features a number of site builders and templates from Weebly and Website Creator. The company also offers a mobile site builder as a paid add-on.

  • Does Apollo Hosting offer backups?

    When ordering hosting, customers can select a paid option to make automated daily backups.

  • What security features does Apollo Hosting offer?

    Besides standard 24/7 server monitoring, Apollo Hosting offers SiteLock which will protect your website against malicious traffic and malware.

  • Does Apollo Hosting have tools that will help me setup an ecommerce site?

    Yes, there are number of options you can take advantage of to setup an online store including the ability to integrate SSL Certificates and set-up shopping carts through popular platforms like osCommerce and Agora.

  • Can I stream video and audio using Apollo Hosting's plans?

    Even though the advanced shared plan has no bandwidth limits, Apollo Hosting does not have the packages necessary to stream video or audio.

  • Am I able to host an image intensive site with Apollo Hosting?

    Yes, you can host a site containing a lot of images since the plans feature unlimited bandwidth and disk space along with the ability to install photo gallery platforms such as Gallery2.

  • How does Apollo Hosting help its customers promote their websites?

    Besides offering online ad credits from Google and Bing, Apollo Hosting gives its customers marketing guides and a toll-free phone number.

  • What is Apollo Hosting's affiliate program like?

    Apollo Hosting has both an affiliate program and referral program. The referral program allows you to recommend Apollo Hosting to new customers. Once a new customer signs up and inputs your name as a referral, you will get a payment. On the other hand, if you sign up for the affiliate program you get a link which you can place on your blog or social media accounts. You get paid whenever a customer clicks on the link and signs up for service.

Apollo Hosting Features

All Features

  • Access Logs
  • b2evolution
  • Credit Card Payment Gateway
  • Crontabs
  • Custom Error Pages
  • Drupal
  • e107
  • Email Forwarding
  • File Manager
  • FormMail
  • FrontPage Extensions
  • FTPS
  • Gallery
  • IMAP Support
  • Joomla
  • Mailing Lists
  • Mambo
  • osCommerce
  • PayPal Shopping Cart
  • PHP 4
  • PHP 5
  • phpBB
  • POP3 Support
  • Ruby on Rails
  • Server Side Includes
  • Shared Hosting
  • Shared SSL
  • Shockwave
  • ShopSite
  • Spam Filter
  • Streaming Audio/Video
  • Webmail

How does Apollo Hosting compare to their competitors?

Overall 3.5 stars
Support
3.5 stars
Features
4 stars
Uptime
3.5 stars
Value
3.5 stars
Visit Apollo Hosting
Overall4 stars

Price Comparison

Apollo Hosting$4.99
SiteGround$3.95
BlueHost$2.75
iPage$1.99
InMotion Hosting$2.95
A2 Hosting$3.92

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