Yes. Armor Complete is an all-in-one cloud hosting service. Accounts are customized to suit the client's specific requirements, and are fully managed by an on-site team of experts. A dedicated manager is assigned to each client for exclusive personal support.
Armor operates 5 independently owned datacenters, with locations in Phoenix, Dallas, Singapore, London, and Amsterdam. All of Armor Defense's datacenters are monitored and maintained on-site by highly trained staff. Armor's datacenters are secured by both on-site and remote monitoring personnel.
Yes. Total migration of all proprietary data is provided for new clients adopting Armor Complete for their cloud hosting and security services.
In most cases, service can be deployed within 24 hours of verified payment from the client.
Armor offers an end-to-end infrastructure up-time guarantee of 99.99%. In the event Armor fails to meet its 99.99% guaranteed, customers may apply for a service credit commensurate with the experienced downtime.
Armor notifies all clients of upcoming scheduled instance of maintenance which may impact performance. Notification is given 14 days prior to any maintenance via the customer's My Armor support portal.
Armor Anywhere is compatible with most third-party cloud environments, including Amazon Web Services, Google Cloud Platform, and Microsoft Azure. Armor Anywhere can provide full security services for most private and hybrid clouds, as well as for customer-owned IT infrastructures.
Armor Anywhere supports the following operating systems:
* Amazon Linux
* Windows Server
Yes. Armor Anywhere is a managed security service. Customers receive 24/7 security with managed malware protection, patch monitoring, log and event monitoring, and file integrity monitoring.
Armor's services are provided on a 12 month contract with an option for automatic renewals.
Customers wishing to cancel their service must notify Armor no less 30 days prior to the intended date of cancellation. Failure to notify Armor within the specified time frame will result in the customer being billed for a further month of service.
Customers are billed on a monthly basis, with payments due on the date of invoice. Accounts more than 28 days overdue will be subject to additional fees and penalties. Accounts who are deemed chronically late in their payment schedule may be required to provide a deposit to Armor in order to maintain their service.
Armor provides 24/7 technical support for all of their clients. Support may be accessed via phone, service ticket, or live chat via the customer's My Armor Support Portal.