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Armor, formerly known as FireHost, is an independently owned and operated cloud-hosting service with branches in North America and Europe. Founded in 2009 by Chris Drake, FireHost set themselves apart from many of their competitors by focusing on delivering enhanced security in the cloud.
Over the years Drake and his team have enjoyed a number of firsts within the industry. In 2011 FireHost was the first to launch a fully PCI compliant cloud hosting platform, and in 2014 Drake's firm was the first in their field to be certified HITRUST compliant. In 2015 FireHost changed their name to Armor, to better reflect an expansion beyond the borders of secured cloud hosting and into security-as-a-service for third party cloud hosting environments and business IT infrastructures.
Today, Armor continues to offer secured cloud hosting for new and existing clients, as well as providing data security and state of the art cyber defense for a wider market.
Armor's proactive approach to cyber defense is squarely focused on outcome, with the ultimate goals of blocking cyber threats, defeating attacks, and mitigating the security risk of their clients. For Armor, it's about more than simply supplying customers with a suite of security tools to be pressed into service after a breach.
To enjoy the highest level of security in the cloud, enterprises (both public and private) need a team of experienced security professionals to analyze threat data, identify attack vectors, and implement security measures in real time. Unfortunately, it is not always possible, or practical, for businesses to employ an IT staff whose sole purpose is to maintain data security. With that in mind, Armor developed their three pronged approach to cyber security:
Armor offers two basic service options for their customers. The first, Armor Complete, is an all-in-one turn-key hosting solution for enterprises handling critical and sensitive data. The second service package, Armor Anywhere, is designed to provide state of the art security solutions for third-party cloud environments and customer-owned IT infrastructures. The one factor common to both is Armor's emphasis on cloud security, which is backed by a 200+ staff of former military and IT security professionals.
Armor's support staff consists of more than 200 experts in the field of cyber security. Clients are paired with a dedicated systems manager, ensuring that future contact and concerns can be handled by a representative with first hand knowledge of the account and its specifics. In addition to the routine management and monitoring of all accounts, technical support is available 24/7 via ticket, phone, or live online chat. Clients with unique security objectives can call on Armor's in-house staff to receive additional advice and support.
Chris Drake's mission has remained largely unchanged since he first founded FireHost in 2009, and that is to establish a more secure data environment for his company's clients and the customers they serve. Armor takes the FireHost team's experience managing a secure VPC network and makes it available to a wider market. The firm continues to offer cloud hosting services that not only meet, but exceed, current industry standards. Now, as Armor moves into the security-as-a-service arena they are offering their defense expertise to business owners with privately owned IT infrastructures, as well as those who are relying on third-party clouds to manage their critical data workloads.
With a consistent track record of 250 million successfully blocked cyber attacks per month and a confirmed 35:1 strike ratio, Armor continues to fulfill Drake's original mission statement — to effectively stand between his company's clients and all active cyber threats.
Yes. Armor Complete is an all-in-one cloud hosting service. Accounts are customized to suit the client's specific requirements, and are fully managed by an on-site team of experts. A dedicated manager is assigned to each client for exclusive personal support.
Armor operates 5 independently owned datacenters, with locations in Phoenix, Dallas, Singapore, London, and Amsterdam. All of Armor Defense's datacenters are monitored and maintained on-site by highly trained staff. Armor's datacenters are secured by both on-site and remote monitoring personnel.
Yes. Total migration of all proprietary data is provided for new clients adopting Armor Complete for their cloud hosting and security services.
In most cases, service can be deployed within 24 hours of verified payment from the client.
Armor offers an end-to-end infrastructure up-time guarantee of 99.99%. In the event Armor fails to meet its 99.99% guaranteed, customers may apply for a service credit commensurate with the experienced downtime.
Armor notifies all clients of upcoming scheduled instance of maintenance which may impact performance. Notification is given 14 days prior to any maintenance via the customer's My Armor support portal.
Armor Anywhere is compatible with most third-party cloud environments, including Amazon Web Services, Google Cloud Platform, and Microsoft Azure. Armor Anywhere can provide full security services for most private and hybrid clouds, as well as for customer-owned IT infrastructures.
Armor Anywhere supports the following operating systems:
* Amazon Linux
* Windows Server
Yes. Armor Anywhere is a managed security service. Customers receive 24/7 security with managed malware protection, patch monitoring, log and event monitoring, and file integrity monitoring.
Armor's services are provided on a 12 month contract with an option for automatic renewals.
Customers wishing to cancel their service must notify Armor no less 30 days prior to the intended date of cancellation. Failure to notify Armor within the specified time frame will result in the customer being billed for a further month of service.
Customers are billed on a monthly basis, with payments due on the date of invoice. Accounts more than 28 days overdue will be subject to additional fees and penalties. Accounts who are deemed chronically late in their payment schedule may be required to provide a deposit to Armor in order to maintain their service.
Armor provides 24/7 technical support for all of their clients. Support may be accessed via phone, service ticket, or live chat via the customer's My Armor Support Portal.
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