Add Your Review for Atlantic.net

13 Atlantic.net Reviews:

Is Atlantic.net the host for you?

Last reviewed Jun 13, 2017

Key features

  • WordPress
  • ASP.NET
  • ASP
  • Windows
  • .NET Framework
  • 24/7 Support

User Reviews - Total: 13

5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I've used Atlantic.net since 2014 and I'm so happy! I haven't found another company I can feel comfortable with. They offer very configurable plan of servers. The low prices, the up time, the facilities to provision a new server are great. They have nice support the few times I've needed. Also, they offer a free DNS service, easy SSH key configuration. I recommend Atlantic.net

 
5 stars
Support
5 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

We have co-located equipment at Atlantic.net for well over 10 years. While there has been the odd issue here and there over the years, they have always responded to our needs in a timely and professional manner. I would recommend them. The sales and support processes are very easy to work within.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

The service rocks!, i have never seen a loss of service. I use ssh keys, all very easy to set up, i use the server for personal apps. The billing is transparent which is excellent. i'm really happy with the service. The only con i can think of is that cpanel is kind of pricey...

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

The best hosting site in the entire WEB i am a new user of atlantic.net and i have to say that im 100% satisfied
with their job.And i also have to say that the support is awesome online 24x7 ready to respond any problem with costumers.
BRAVO ATLANTIC.NET

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I am completely happy with Atlantic.net since I hosted my brother's Michigan based commercial fishing site (www.bayportfish.com) with Atlantic. I chose Atlantic after reviewing a number of other hosting companies as they gave me the good price as well as the ability to grow significantly as Bay Port Fish is planning on bring on an eCommerce site in the next year. During the time Atlantic has hosted bayportfish.com I have had zero problems and my niece (who manages the books) is pleased that their costs are about the price of a coffee. All in all we're very happy with the features, speed, and price for Atlantic's services.

 
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been using Atlantic.net for the past 2 years, I have a Windows VPS, and I just have a incidence, but that was my fault, because I don't acomplish to the Atlantics.net politics, the suppor is not excellent, but is very good. The price is excelent compared to other hosting servers, and the features is all that you need to have complete control over your server. I'm very satisfied with the service provided for Atlantic.net.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been using Atlantic.net for the pats 13 months - and the quality of the VPS server that I am using has been awesome.

What is really great about the service is that you have full control over your account and hosting, especially with the added cPanel control panel.

Since moving from another host - there is a very noticeable difference in the speed of the sites created on the server. Keep in mind that 95% of all my sites are WordPress and WordPress related databases, plugins and features. The server keeps up perfectly and the sites - when optimized - keep up very well and are all testing in the 90s on GTMetrix.

In addition, you can add services like IP addresses as needed, and increase your storage and Processing requirements as needed as well.

As per service, the few times I needed service and support - I was able to either chat or talk live to a support agent from their real support desk and phone number.

 
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I've been using Atlantic.net for over 3 years and have very much enjoyed the service to the point that I would never return to any other the previous hosting services I've used over the years. The features alone have kept me coming back, haven't feel like there is anything missing, in fact, there are a few I haven't seen on any other.

 
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I am happy with my service, I would only add that you can send credit via paypal, I would falitaria from time to time to be able to pay a week and not a month, always have a balance in favor, just like your Digital Ocean competition, for Everything else I'm happy

 
4.5 stars
Support
4 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been with Atlantic.net since 2012, and we are having two Linux VPS.. both are working gr8..
we have never found down time.. there was an one schedule maintenance we seen in 4 year time being.. support also GOOD.

it's totally worth of my money.. also my client are happy with speed and up-time.

We Recommend It!

 
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

My company has got a couple of dedicated managed HIPAA compliant servers with them running 40+ VMs, and overall we've had a great experience with them. Some of the initial setup was a little rocky (the first server they provisioned for us had a small configuration issue that caused the VMs to move at the speed of molasses) but they stuck to it, figured out the issue after a couple of days, and it's been smooth sailing since. We've been using them for almost a year and they've had zero downtime, they've always been quick to reply (even on weekends/nights/holidays), the cost:performance ratio of their servers is excellent and everyone seems competent and polite. We're now in the process or migrating more of our hosting infrastructure to them and I have no reason to believe that our experience won't continue to be good.

It's true that we haven't ever had hardware issues, so we can't judge how they'll behave in a crisis, but they've been great with everything they've done so-far.

 
3 stars
Support
3 stars
Features
2 stars
Uptime
3 stars
Value
3 stars

Was this review helpful? Yes | No

I have been using the services of online trouble shooters since 2011.
Sometimes the websites gets down..but once in a while .If there is a downtime,I always gets informed before the maintenance of schedule and technical problems. Its all because of timely responses from support team..

 
3 stars
Support
1 stars
Features
4 stars
Uptime
2 stars
Value
4 stars

Was this review helpful? Yes | No

I've been with Atlantic.net for 4 months on one of their cloud hosting cPanel plans. The price is excellent for cloud hosting at $18/month, however their 100% uptime guarantee is completely false. My server has gone down about five times a month for an average of about 8 hours each month. Overall, this is better than my shared hosting account with Site5. However, the downtime could have been much worse, because each time my site went down, I either had to log into the server through SSH and restart it; or, I had to initiate a conversation with their online support if it went down and I was unable to log into the server due to a kernel panic or "PHP error." As I was the one who had to fix the problem myself or contact customer support, my site could've been down for days had I not subscribed to a service that alerts me whenever there is a problem accessing my website.

As a side note regarding their customer support, when my site went down "to a PHP error," the unhelpful customer support person wouldn't tell me where the problem occurred or how to verify it myself to fix it.

It's wonderful that they offer their plans without contracts. I am currently looking for a different host and it's nice that I won't be out of pocket 7 months worth of hosting I won't be using. While I won't be leaving them with any ill will. I can't recommend them as a host for their poor support, false promise of 100% uptime, and lack of failsafes in case the server goes down.

 
Atlantic.net logo

Atlantic.net

atlantic.net

Atlantic.net Hosting

In business since 1994, Atlantic.net provides cloud hosting and virtual private server (VPS) hosting suitable for individuals and businesses. They offer solutions designed to comply with the
Health Insurance Privacy and Portability Act (HIPAA) for hosting sensitive medical information.

Support

You can access live assistance 24/7 year-round with any Atlantic.net account type. You can reach support via telephone or email.

Features

All Atlantic.net accounts include generous guarantees and features.

  • 100 percent network uptime service level agreement (SLA)
  • 100 percent hardware SLA
  • 100 percent infrastructure uptime SLA
  • Free setup
  • Free domain name servers (DNS)
  • Tier 1 redundant backbone
  • Redundant heating and cooling
  • Fire suppression system

Virtual Private Servers

Cloud-based, virtualized servers give you nearly the power of a dedicated server for a much lower price.

  • cPanel available; fee applies
  • 30-second deployment
  • No contract
  • 1 TB data transfer free
  • Hyper-V, KVM, or Xen virtualization
  • Scalable
  • Pay by hour; billing is per second
  • Run any software
  • Full root access
  • Full memory allocation
  • Choice of Linux or Windows
  • Linux
    • Debian, CentOS, Fedora, Ubuntu
    • 1 terabyte (TB) outbound transfer free
    • Seven tiers of service
    • Up to 16384 megabyte (MB) random access memory (RAM), depending on tier
      chosen
    • Up to 4 virtual central processing units (CPUs), depending on tier
      chosen
    • Up to 200 gigabyte (GB) solid state drive (SSD), depending on tier chosen
    • Up to 7 TB transfer, depending on tier chosen
  • Windows
    • 2008 or 2012 R2 Enterprise Server
    • 3 TB outbound transfer free
    • Five tiers of service
    • Up to 16384 MB RAM, depending on tier chosen
    • Up to 4 virtual CPUs, depending on tier chosen
    • Up to 200 GB SSD, depending on tier chosen
    • Up to 7 TB transfer, depending on tier chosen

Cloud Hosting

Cloud-based servers give you full control and quick deployment.

  • cPanel and Web host manager (WHM) available; fee applies
  • Deploys in 30 seconds
  • No contract
  • Enterprise solid state drives (SSD)
  • Choice of Linux or Windows; same features as VPS
  • 1 Gbps port
  • Inbound transfer free
  • No contract

Hybrid Hosting

Atlantic.net services can be combined to give you the right features with the optimal hosting plan.

  • Virtualization hosting; Microsoft Hyper V or KVM
  • Managed server hosting; custom hardware specs
  • Colocation hosting; for bandwidth-intensive businesses
  • Cloud or dedicated virtualization together with server colocation available

Dedicated Servers

For the most demanding sites, these plans offer affordable enterprise solutions.

  • Core 2 or Xeon E3 CPU
  • Up to 32 GB RAM, depending on server chosen
  • Up to 2 TB hard drive, depending on server chosen
  • CentOS
  • Four Internet protocol (IP) addresses
  • 10 TB monthly transfer
  • 100 Mbps port

HIPAA Compliant Hosting

Compliance with HIPAA requires servers to meet very specific security criteria. Atlantic.net HIPAA plans meet those standards.

  • SSL certificates
  • Redundant backup
  • Encrypted virtual private networks (VPNs)
  • Statements on Standards for Attestation Engagements (SSAE) 16 Type II certified and audited data center
  • Total private hosted environment with no shared resources
  • Business associate agreement (BAA) with the hosting data center
  • Two-factor authentication
  • Managed intrusion detection system with log management
  • Anti-virus
  • HIPAA-compliant email and storage servers
  • Daily backups
  • Eight IPs
  • Dedicated servers or Cloud servers
  • Cloud
    • Fully managed firewall
    • Intrusion detection system (IDS)
  • Dedicated
    • Full root access for admins
    • Choice of Linux or Windows
    • Uninterruptable power supply and backup generator
    • Fully managed firewall

Pros

  • Live tech support with any account
  • Flexible plans
  • OS choices

Cons

  • VPS and Cloud servers are essentially the same
  • CPanel costs extra
  • Many services require a customized quote; not included in plans

The Verdict

Atlantic.net offers hosting plans served by a solid data center and stateside, live support. While their plans do not focus on simple site builders or lots of pre-installed programs or scripts, they do offer generous features at competitive prices. If you’re new to Web hosting, these plans are probably not the most user-friendly you could find. Anyone looking for scalability, root access, and affordable prices will be impressed with Atlantic.net offerings. The HIPAA-compliant plans will be of particular interest to those handling sensitive medical information.

Last updated: 2017-07-30

Atlantic.net Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Cloud Windows S Server ASP ASP.NET WordPress .NET Framework Windows HIPAA 40GB 3TB $14.97/month
Usual price:
Cloud Linux S Server WordPress PHP Fedora Ubuntu Debian Windows 40GB 3TB $9.93/month
Usual price:

Atlantic.net Frequently Asked Questions

  • Does Atlantic.net provide both Linux and Windows hosting?

    They provide both Linux and Windows based web hosting services as part of their product lineup.

  • Does Atlantic.net offer dedicated and managed servers?

    This hosting provider has a number of dedicated and managed servers available. Dedicated servers include hybrid hosting, private virtualization, colocation, and more. Reseller plans are also available through their partnership program.

  • Do their hosting plans come with a free domain?

    Atlantic.net doesn’t provide free domains with their service plans as they don't offer traditional shared web hosting services. Domain registration services aren't available either.

  • Does Atlantic.net offer phone support?

    Phone support is available 24/7. They also provide email and chat-based support. Customer support is available in English.

  • Where are Atlantic.net's datacenters located?

    The company's datacenters are based across the North American continent, with locations in Dallas, Orlando, and Toronto. The company is located in Orlando, Florida.

  • What programming languages are supported?

    On their systems, the supported programming languages include PHP, ASP.NET, Perl, ASP, and Ruby on Rails, depending on the platform you are utilizing.

  • Does Atlantic.net provide help with transferring an existing site and domain name?

    There are no migration services to help clients move to their new servers. However, their knowledgebase has many guides on migrating your website and you can contact support for assistance should you encounter any problems.

  • Does Atlantic.net have software available to help build a website easily?

    This company does not provide site builders. However, they do offer one-click installs of WordPress, LAMP stack, October CMS, and other apps to get your project off the ground.

  • Can I have more than one domain per account on their service?

    Yes, you can although the exact number of domains on your account is entirely dependent on a selected plan and the amount of disk space available.

  • Does Atlantic.net offer an unlimited number of email accounts?

    You are free to configure how ever many email accounts you want within the constraints of your resources.

  • Does Atlantic.net offer unlimited bandwidth and space?

    In terms of bandwidth and storage space, the only practical limitations on your utilization would be the size of system you employ. On cloud servers, you can purchase more resources as you need them.

  • Does Atlantic.net offer a CDN on their platform?

    A CDN is available as an option.

  • Will Atlantic.net backup my website for me?

    They back up their cloud services for their operational purposes only and they are not available to clients. It is recommended that each client back up their own systems.

  • Does Atlantic.net offer any security features?

    They monitor their environment in highly secured datacenters around the clock. They also utilize advanced firewalls and intrusion detection technology to prevent any potential problems.

  • Does Atlantic.net offer any ecommerce features?

    They offer shopping carts, SSL certificates, inventory management, and other features that can be configured to best suit the needs of your ecommerce website.

  • Can I host an image-heavy site on their servers?

    Considering their plans offer a generous amount of disk space and bandwidth, you can host an image-heavy website which is limited only by the allotted space provided by each plan.

  • Does Atlantic.net provide a control panel?

    You can install whatever control panels you need on your dedicated systems, so you can choose from Plesk, cPanel, Parallels, and more. Cloud VPS systems come with a custom resource configuration and reporting panel.

  • What payment options does Atlantic.net offer?

    The company accepts all major credit card payment methods like Visa, MasterCard, and Discover. They do not accept PayPal. The company has set up their pricing for monthly or yearly service terms. On yearly service contracts there is an overall price reduction.

  • Does Atlantic.net have a money-back guarantee?

    They do not have a money-back guarantee on their site, as they are more oriented to business services.

  • Does Atlantic.net have an uptime guarantee and do they pro-rate for downtime?

    This company features a 100% uptime guarantee. You can get service credits for any downtime that is experienced.

Atlantic.net Features

All Features

  • ADO.NET
  • ASPCrypt
  • AspPDF
  • ASPSecured
  • AspSmartMail
  • Chili!Soft ASP
  • HIPAA
  • Media

How does Atlantic.net compare to their competitors?

Overall 4.5 stars
Support
4 stars
Features
4.5 stars
Uptime
4.5 stars
Value
5 stars
Visit Atlantic.net
Overall3.5 stars

Price Comparison

Atlantic.net$9.93
LiquidWeb$50.00
Knownhost$23.75
Servint$49.00
Media Temple$20.00
SingleHop$159.00

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