Add Your Review for Atlantic.net

3 Atlantic.net Reviews:

Is Atlantic.net the host for you?

Last reviewed Jul 9, 2015

Key features

  • WordPress
  • ASP.NET
  • ASP
  • Windows
  • .NET Framework
  • SSD

User Reviews - Total: 3

★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

My company has got a couple of dedicated managed HIPAA compliant servers with them running 40+ VMs, and overall we've had a great experience with them. Some of the initial setup was a little rocky (the first server they provisioned for us had a small configuration issue that caused the VMs to move at the speed of molasses) but they stuck to it, figured out the issue after a couple of days, and it's been smooth sailing since. We've been using them for almost a year and they've had zero downtime, they've always been quick to reply (even on weekends/nights/holidays), the cost:performance ratio of their servers is excellent and everyone seems competent and polite. We're now in the process or migrating more of our hosting infrastructure to them and I have no reason to believe that our experience won't continue to be good.

It's true that we haven't ever had hardware issues, so we can't judge how they'll behave in a crisis, but they've been great with everything they've done so-far.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been using the services of online trouble shooters since 2011.
Sometimes the websites gets down..but once in a while .If there is a downtime,I always gets informed before the maintenance of schedule and technical problems. Its all because of timely responses from support team..

 
★★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

I've been with Atlantic.net for 4 months on one of their cloud hosting cPanel plans. The price is excellent for cloud hosting at $18/month, however their 100% uptime guarantee is completely false. My server has gone down about five times a month for an average of about 8 hours each month. Overall, this is better than my shared hosting account with Site5. However, the downtime could have been much worse, because each time my site went down, I either had to log into the server through SSH and restart it; or, I had to initiate a conversation with their online support if it went down and I was unable to log into the server due to a kernel panic or "PHP error." As I was the one who had to fix the problem myself or contact customer support, my site could've been down for days had I not subscribed to a service that alerts me whenever there is a problem accessing my website.

As a side note regarding their customer support, when my site went down "to a PHP error," the unhelpful customer support person wouldn't tell me where the problem occurred or how to verify it myself to fix it.

It's wonderful that they offer their plans without contracts. I am currently looking for a different host and it's nice that I won't be out of pocket 7 months worth of hosting I won't be using. While I won't be leaving them with any ill will. I can't recommend them as a host for their poor support, false promise of 100% uptime, and lack of failsafes in case the server goes down.

 
Atlantic.net logo

Atlantic.net

atlantic.net

Atlantic.net Hosting

In business since 1994, Atlantic.net provides cloud hosting and virtual private server (VPS) hosting suitable for individuals and businesses. They offer solutions designed to comply with the
Health Insurance Privacy and Portability Act (HIPAA) for hosting sensitive medical information.

Support

You can access live assistance 24/7 year-round with any Atlantic.net account type. You can reach support via telephone or email.

Features

All Atlantic.net accounts include generous guarantees and features.

  • 100 percent network uptime service level agreement (SLA)
  • 100 percent hardware SLA
  • 100 percent infrastructure uptime SLA
  • Free setup
  • Free domain name servers (DNS)
  • Tier 1 redundant backbone
  • Redundant heating and cooling
  • Fire suppression system

Virtual Private Servers

Cloud-based, virtualized servers give you nearly the power of a dedicated server for a much lower price.

  • cPanel available; fee applies
  • 30-second deployment
  • No contract
  • 1 TB data transfer free
  • Hyper-V, KVM, or Xen virtualization
  • Scalable
  • Pay by hour; billing is per second
  • Run any software
  • Full root access
  • Full memory allocation
  • Choice of Linux or Windows
  • Linux
    • Debian, CentOS, Fedora, Ubuntu
    • 1 terabyte (TB) outbound transfer free
    • Seven tiers of service
    • Up to 16384 megabyte (MB) random access memory (RAM), depending on tier
      chosen
    • Up to 4 virtual central processing units (CPUs), depending on tier
      chosen
    • Up to 200 gigabyte (GB) solid state drive (SSD), depending on tier chosen
    • Up to 7 TB transfer, depending on tier chosen
  • Windows
    • 2008 or 2012 R2 Enterprise Server
    • 3 TB outbound transfer free
    • Five tiers of service
    • Up to 16384 MB RAM, depending on tier chosen
    • Up to 4 virtual CPUs, depending on tier chosen
    • Up to 200 GB SSD, depending on tier chosen
    • Up to 7 TB transfer, depending on tier chosen

Cloud Hosting

Cloud-based servers give you full control and quick deployment.

  • cPanel and Web host manager (WHM) available; fee applies
  • Deploys in 30 seconds
  • No contract
  • Enterprise solid state drives (SSD)
  • Choice of Linux or Windows; same features as VPS
  • 1 Gbps port
  • Inbound transfer free
  • No contract

Hybrid Hosting

Atlantic.net services can be combined to give you the right features with the optimal hosting plan.

  • Virtualization hosting; Microsoft Hyper V or KVM
  • Managed server hosting; custom hardware specs
  • Colocation hosting; for bandwidth-intensive businesses
  • Cloud or dedicated virtualization together with server colocation available

Dedicated Servers

For the most demanding sites, these plans offer affordable enterprise solutions.

  • Core 2 or Xeon E3 CPU
  • Up to 32 GB RAM, depending on server chosen
  • Up to 2 TB hard drive, depending on server chosen
  • CentOS
  • Four Internet protocol (IP) addresses
  • 10 TB monthly transfer
  • 100 Mbps port

HIPAA Compliant Hosting

Compliance with HIPAA requires servers to meet very specific security criteria. Atlantic.net HIPAA plans meet those standards.

  • SSL certificates
  • Redundant backup
  • Encrypted virtual private networks (VPNs)
  • Statements on Standards for Attestation Engagements (SSAE) 16 Type II certified and audited data center
  • Total private hosted environment with no shared resources
  • Business associate agreement (BAA) with the hosting data center
  • Two-factor authentication
  • Managed intrusion detection system with log management
  • Anti-virus
  • HIPAA-compliant email and storage servers
  • Daily backups
  • Eight IPs
  • Dedicated servers or Cloud servers
  • Cloud
    • Fully managed firewall
    • Intrusion detection system (IDS)
  • Dedicated
    • Full root access for admins
    • Choice of Linux or Windows
    • Uninterruptable power supply and backup generator
    • Fully managed firewall

Pros

  • Live tech support with any account
  • Flexible plans
  • OS choices

Cons

  • VPS and Cloud servers are essentially the same
  • CPanel costs extra
  • Many services require a customized quote; not included in plans

The Verdict

Atlantic.net offers hosting plans served by a solid data center and stateside, live support. While their plans do not focus on simple site builders or lots of pre-installed programs or scripts, they do offer generous features at competitive prices. If you’re new to Web hosting, these plans are probably not the most user-friendly you could find. Anyone looking for scalability, root access, and affordable prices will be impressed with Atlantic.net offerings. The HIPAA-compliant plans will be of particular interest to those handling sensitive medical information.

Atlantic.net Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Cloud Windows S Server ASP ASP.NET WordPress .NET Framework Windows ASPCrypt 40GB 3TB $14.97/month
Usual price:
Cloud Linux S Server WordPress PHP Fedora Ubuntu Debian Windows 40GB 3TB $9.93/month
Usual price:

Atlantic.net Frequently Asked Questions

  • Does Atlantic.net provide both Linux and Windows hosting?

    Atlantic.net provides both Linux based web host services and Windows based web hosting services as part of their product lineup.

  • Will the renewal price be higher than the intro price?

    This company doesn't have any introductory pricing schemes, but their long term contracts are structured for price advantages.

  • How about dedicated servers or managed services, do they have those?

    This hosting provider has a number of dedicated services and managed services available. These are completely custom arrangements that are built to your needs, but to get one, you will have to inquire about a quote from one of their sales professionals.

  • Do their hosting plans come with a free domain?

    This company doesn’t provide free domains with their service plans as they don’t offer traditional shared web hosting services.

  • Does Atlantic.net provide domain registration services and how much does that cost?

    Atlantic.net does not offer domain registrar services on their site.

  • Does Atlantic.net have a money back guarantee?

    Atlantic.net does not have a money back guarantee on their site, as they are more oriented to business services and Service Level Agreements (SLAs).

  • Do they provide Virtual Private Server (VPS) services?

    This company offers seven VPS cloud offerings that are configurable to an individual company's needs. They feature different operating systems including Linux and Windows, as well as various backup configurations and variable resource configurations.

  • Does Atlantic.net offer phone support?

    Atlantic.net is available for support by phone 24 hours a day. They also provide email and chat based support.

  • In what languages is their customer support available?

    This company's support is only available in English, and that is true whether on the web, on the phone or in email.

  • Where is Atlantic.net’s headquarters?

    The company is headquartered in the United States out of Orlando, Florida.

  • Where do they have its datacenters?

    The company's data centers are based across the North American continent, with locations in Dallas, Texas, Orlando, Florida, and Toronto, Canada.

  • What Programming Languages are supported by their services?

    On their systems, the supported programming languages include PHP, ASP.NET, Perl, Ruby, ASP, and Ruby on Rails and which ones are available depend on the platform you are utilizing.

  • Does Atlantic.net offer reseller options?

    Atlantic.net has a reseller program that is best described as more of a channel partnership program. It offers a deep relationship with the company and ongoing promotion efforts.

  • Is there an affiliate program available?

    The Atlantic.net affiliate program is set up for great participant success. Each participant gets a dedicated manager and a host of associated tools to help them on their way to making profits for referring clients to their service.

  • Do they provide help with transferring an existing site/domain name?

    There are no migration services to help clients come onboard to their systems. However their knowledgebase is full of information that is helpful and their support is always there to help if you need assistance with an issue.

  • Could I host WordPress on their services?

    WordPress is one of the most commonly installed software applications on the web. You will find many installations on their user base.

  • Can I have more one domain per account on their service?

    How many domains you host on your services is entirely up to how you configure your system. With dedicated and specialized resources, you don’t have to worry about contention or noisy neighbors and can just deploy the maximum site that you need in the environment you need it in.

  • Does Atlantic.net have software available to help build a website easily?

    This company does not provide software that helps build sites easily, but their platforms are fully compatible with desktop-based software that are built for this purpose.

  • How is the security on their hosting products?

    Atlantic.net monitors their environment in highly secured data centers around the clock. They are constantly looking for security incidents and they utilize advanced firewalls and detection technology.

  • Is their platform suitable for a Prestashop installation?

    For PrestaShop installations, you will find all the resources you need on VPS and dedicated server platforms. This same control of resources means that you can apply whatever customizations you need easily.

  • Could I auto-transfer Joomla installs with their services?

    Joomla! is one of the most powerful and popular Open Source Content Management Systems. You can install it on any of this company's plans easily as it is provided by the open source community and supported by this same community as well.

  • Would it be easy to migrate WordPress installations to their services?

    Migrating WordPress installations can be done in bulk or on a site by site basis with the right tools, most of which are open source and available for anyone to use.

  • Are they an e-commerce site provider with features like SSL?

    Utilizing reserved high-performance resources, shopping carts and other e-commerce elements are available for installation on their platforms. Not only can they be installed, they are suitable and ideal for these kinds of applications. Furthermore, you can add whatever features you need like integrating SSL certificates, which encrypts and secures e-commerce transactions during a buying experience.

  • Could I host an image-heavy site on their services?

    Image heavy sites are easily supported by the reserved resources that are provided by VPS services and dedicated servers.

  • Do they support Magento and can they help migrate existing Magento installations?

    Magento is easily installed on their systems as you have all the control you need to install, modify and control the installation from end to end on their dedicated and reserved computing products.

  • Do they provide a control panel, and if so which one?

    You can install whatever control panels you need on your dedicated systems, so you can choose from Plesk, WHM, cPanel, Parallels and more. Cloud VPS systems come with a custom resource configuration and reporting panel.

  • What payment options does Atlantic.net offer like American Express, Visa and PayPal?

    Atlantic.net accepts all major credit card payment methods like Visa, MasterCard, and Discover. They do not accept PayPal.

  • Does Atlantic.net have an uptime guarantee and do they pro-rate for downtime?

    This company features a 100% uptime guarantee. You can get service credits for any downtime that is experienced. Always check the language in your terms of service for limitations and definitions.

  • Are there any special security features that come with their services?

    They do not feature any specialized security options for any of their accounts.

  • Do they offer CDN services on their platform?

    If you need CDN services for fast content delivery and reliable performance, that is available as an option at Atlantic.net.

  • Does Atlantic.net offer monthly services or is there a minimum contract?

    The company has set up their pricing for monthly or yearly service terms. On yearly service contracts there is an overall price reduction.

  • Can I get whois domain privacy with them and what is the cost?

    This company does not offer WHOIS domain privacy protection.

  • What is the backup policy at Atlantic.net?

    Atlantic.net backs up their cloud services for their operational purposes only and they are not available to clients. It is recommended that each client back up their own systems accordingly or integrate their own software that will do this for them.

  • Which package is most appropriate for my five websites?

    The ability to deploy and host five web sites is entirely up to how a customer configures their services. Cloud, VPS and Dedicated services could all be set up to support five sites easily and are only limited by the parameters of their machine in terms of resources like disk space and memory.

  • How many email addresses do I get how much storage do they allow for email?

    Since these are dedicated resources that are self-managed, you are free to configure emails and storage up until the limitations of your service plan as you see fit. There are of course terms of service that may need verification for alignment on how you plan to use email.

  • Do I get unlimited bandwidth and space?

    In terms of disk and storage, the only practical limitations on your utilization would be the size of system you employ. On Cloud services, their model is consumable and you can have access to more of anything as long as you pay for it.

  • Does they offer discounts for students non-profits or schools?

    Atlantic.net does not regularly provide promotions specifically tailored to students, non-profits, and schools.

  • Does Atlantic.net provide Google AdWords credit with signups?

    Atlantic.net does not offer promotional credits for services like Google or any others.

  • Is there an available plan that is suitable for video streaming?

    Streaming video is best suited for VPS and dedicated environments where the demands on resources can be isolated and the systems can be groomed to support this kind of site better.

Atlantic.net Features

All Features

  • ADO.NET
  • ASPCrypt
  • AspPDF
  • ASPSecured
  • AspSmartMail
  • Chili!Soft ASP
  • Media

How does Atlantic.net compare to their competitors?

Overall ★★★
Support
★★★★
Features
★★★
Uptime
★★★
Value
★★★★
Visit Atlantic.net
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