Add Your Review for Atlantic.net

3 Atlantic.net Reviews:

Is Atlantic.net the host for you?

Last reviewed Jul 9, 2015

Key features

  • WordPress
  • ASP.NET
  • ASP
  • Windows
  • .NET Framework
  • SSD

User Reviews - Total: 3

★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

My company has got a couple of dedicated managed HIPAA compliant servers with them running 40+ VMs, and overall we've had a great experience with them. Some of the initial setup was a little rocky (the first server they provisioned for us had a small configuration issue that caused the VMs to move at the speed of molasses) but they stuck to it, figured out the issue after a couple of days, and it's been smooth sailing since. We've been using them for almost a year and they've had zero downtime, they've always been quick to reply (even on weekends/nights/holidays), the cost:performance ratio of their servers is excellent and everyone seems competent and polite. We're now in the process or migrating more of our hosting infrastructure to them and I have no reason to believe that our experience won't continue to be good.

It's true that we haven't ever had hardware issues, so we can't judge how they'll behave in a crisis, but they've been great with everything they've done so-far.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been using the services of online trouble shooters since 2011.
Sometimes the websites gets down..but once in a while .If there is a downtime,I always gets informed before the maintenance of schedule and technical problems. Its all because of timely responses from support team..

★★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

I've been with Atlantic.net for 4 months on one of their cloud hosting cPanel plans. The price is excellent for cloud hosting at $18/month, however their 100% uptime guarantee is completely false. My server has gone down about five times a month for an average of about 8 hours each month. Overall, this is better than my shared hosting account with Site5. However, the downtime could have been much worse, because each time my site went down, I either had to log into the server through SSH and restart it; or, I had to initiate a conversation with their online support if it went down and I was unable to log into the server due to a kernel panic or "PHP error." As I was the one who had to fix the problem myself or contact customer support, my site could've been down for days had I not subscribed to a service that alerts me whenever there is a problem accessing my website.

As a side note regarding their customer support, when my site went down "to a PHP error," the unhelpful customer support person wouldn't tell me where the problem occurred or how to verify it myself to fix it.

It's wonderful that they offer their plans without contracts. I am currently looking for a different host and it's nice that I won't be out of pocket 7 months worth of hosting I won't be using. While I won't be leaving them with any ill will. I can't recommend them as a host for their poor support, false promise of 100% uptime, and lack of failsafes in case the server goes down.

Atlantic.net

atlantic.net

Atlantic.net Hosting

In business since 1994, Atlantic.net provides cloud hosting and virtual private server (VPS) hosting suitable for individuals and businesses. They offer solutions designed to comply with the
Health Insurance Privacy and Portability Act (HIPAA) for hosting sensitive medical information.

Support

You can access live assistance 24/7 year-round with any Atlantic.net account type. You can reach support via telephone or email.

Features

All Atlantic.net accounts include generous guarantees and features.

  • 100 percent network uptime service level agreement (SLA)
  • 100 percent hardware SLA
  • 100 percent infrastructure uptime SLA
  • Free setup
  • Free domain name servers (DNS)
  • Tier 1 redundant backbone
  • Redundant heating and cooling
  • Fire suppression system

Virtual Private Servers

Cloud-based, virtualized servers give you nearly the power of a dedicated server for a much lower price.

  • cPanel available; fee applies
  • 30-second deployment
  • No contract
  • 1 TB data transfer free
  • Hyper-V, KVM, or Xen virtualization
  • Scalable
  • Pay by hour; billing is per second
  • Run any software
  • Full root access
  • Full memory allocation
  • Choice of Linux or Windows
  • Linux
    • Debian, CentOS, Fedora, Ubuntu
    • 1 terabyte (TB) outbound transfer free
    • Seven tiers of service
    • Up to 16384 megabyte (MB) random access memory (RAM), depending on tier
      chosen
    • Up to 4 virtual central processing units (CPUs), depending on tier
      chosen
    • Up to 200 gigabyte (GB) solid state drive (SSD), depending on tier chosen
    • Up to 7 TB transfer, depending on tier chosen
  • Windows
    • 2008 or 2012 R2 Enterprise Server
    • 3 TB outbound transfer free
    • Five tiers of service
    • Up to 16384 MB RAM, depending on tier chosen
    • Up to 4 virtual CPUs, depending on tier chosen
    • Up to 200 GB SSD, depending on tier chosen
    • Up to 7 TB transfer, depending on tier chosen

Cloud Hosting

Cloud-based servers give you full control and quick deployment.

  • cPanel and Web host manager (WHM) available; fee applies
  • Deploys in 30 seconds
  • No contract
  • Enterprise solid state drives (SSD)
  • Choice of Linux or Windows; same features as VPS
  • 1 Gbps port
  • Inbound transfer free
  • No contract

Hybrid Hosting

Atlantic.net services can be combined to give you the right features with the optimal hosting plan.

  • Virtualization hosting; Microsoft Hyper V or KVM
  • Managed server hosting; custom hardware specs
  • Colocation hosting; for bandwidth-intensive businesses
  • Cloud or dedicated virtualization together with server colocation available

Dedicated Servers

For the most demanding sites, these plans offer affordable enterprise solutions.

  • Core 2 or Xeon E3 CPU
  • Up to 32 GB RAM, depending on server chosen
  • Up to 2 TB hard drive, depending on server chosen
  • CentOS
  • Four Internet protocol (IP) addresses
  • 10 TB monthly transfer
  • 100 Mbps port

HIPAA Compliant Hosting

Compliance with HIPAA requires servers to meet very specific security criteria. Atlantic.net HIPAA plans meet those standards.

  • SSL certificates
  • Redundant backup
  • Encrypted virtual private networks (VPNs)
  • Statements on Standards for Attestation Engagements (SSAE) 16 Type II certified and audited data center
  • Total private hosted environment with no shared resources
  • Business associate agreement (BAA) with the hosting data center
  • Two-factor authentication
  • Managed intrusion detection system with log management
  • Anti-virus
  • HIPAA-compliant email and storage servers
  • Daily backups
  • Eight IPs
  • Dedicated servers or Cloud servers
  • Cloud
    • Fully managed firewall
    • Intrusion detection system (IDS)
  • Dedicated
    • Full root access for admins
    • Choice of Linux or Windows
    • Uninterruptable power supply and backup generator
    • Fully managed firewall

Pros

  • Live tech support with any account
  • Flexible plans
  • OS choices

Cons

  • VPS and Cloud servers are essentially the same
  • CPanel costs extra
  • Many services require a customized quote; not included in plans

The Verdict

Atlantic.net offers hosting plans served by a solid data center and stateside, live support. While their plans do not focus on simple site builders or lots of pre-installed programs or scripts, they do offer generous features at competitive prices. If you’re new to Web hosting, these plans are probably not the most user-friendly you could find. Anyone looking for scalability, root access, and affordable prices will be impressed with Atlantic.net offerings. The HIPAA-compliant plans will be of particular interest to those handling sensitive medical information.

Atlantic.net Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Cloud Windows S Server ASP ASP.NET WordPress .NET Framework Windows ASPCrypt 40GB 3TB $14.97/month
Usual price:
Cloud Linux S Server WordPress PHP Fedora Ubuntu Debian PostgreSQL 40GB 3TB $9.93/month
Usual price:

Atlantic.net Frequently Asked Questions

Atlantic.net Features

All Features

  • ADO.NET
  • ASPCrypt
  • AspPDF
  • ASPSecured
  • AspSmartMail
  • Chili!Soft ASP
  • Media

How does Atlantic.net compare to their competitors?

Overall ★★★
Support
★★★★
Features
★★★
Uptime
★★★
Value
★★★★
Visit Atlantic.net
Overall★★★★
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Overall★★★
Overall★★★★
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