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Is Atlantic.net the host for you?
Last reviewed Jul 9, 2015
$ 9.93 / Month
My company has got a couple of dedicated managed HIPAA compliant servers with them running 40+ VMs, and overall we've had a great experience with them. Some of the initial setup was a little rocky (the first server they provisioned for us had a small configuration issue that caused the VMs to move at the speed of molasses) but they stuck to it, figured out the issue after a couple of days, and it's been smooth sailing since. We've been using them for almost a year and they've had zero downtime, they've always been quick to reply (even on weekends/nights/holidays), the cost:performance ratio of their servers is excellent and everyone seems competent and polite. We're now in the process or migrating more of our hosting infrastructure to them and I have no reason to believe that our experience won't continue to be good.
It's true that we haven't ever had hardware issues, so we can't judge how they'll behave in a crisis, but they've been great with everything they've done so-far.
I have been using the services of online trouble shooters since 2011.
Sometimes the websites gets down..but once in a while .If there is a downtime,I always gets informed before the maintenance of schedule and technical problems. Its all because of timely responses from support team..
I've been with Atlantic.net for 4 months on one of their cloud hosting cPanel plans. The price is excellent for cloud hosting at $18/month, however their 100% uptime guarantee is completely false. My server has gone down about five times a month for an average of about 8 hours each month. Overall, this is better than my shared hosting account with Site5. However, the downtime could have been much worse, because each time my site went down, I either had to log into the server through SSH and restart it; or, I had to initiate a conversation with their online support if it went down and I was unable to log into the server due to a kernel panic or "PHP error." As I was the one who had to fix the problem myself or contact customer support, my site could've been down for days had I not subscribed to a service that alerts me whenever there is a problem accessing my website.
As a side note regarding their customer support, when my site went down "to a PHP error," the unhelpful customer support person wouldn't tell me where the problem occurred or how to verify it myself to fix it.
It's wonderful that they offer their plans without contracts. I am currently looking for a different host and it's nice that I won't be out of pocket 7 months worth of hosting I won't be using. While I won't be leaving them with any ill will. I can't recommend them as a host for their poor support, false promise of 100% uptime, and lack of failsafes in case the server goes down.
In business since 1994, Atlantic.net provides cloud hosting and virtual private server (VPS) hosting suitable for individuals and businesses. They offer solutions designed to comply with the
Health Insurance Privacy and Portability Act (HIPAA) for hosting sensitive medical information.
You can access live assistance 24/7 year-round with any Atlantic.net account type. You can reach support via telephone or email.
All Atlantic.net accounts include generous guarantees and features.
Cloud-based, virtualized servers give you nearly the power of a dedicated server for a much lower price.
Cloud-based servers give you full control and quick deployment.
Atlantic.net services can be combined to give you the right features with the optimal hosting plan.
For the most demanding sites, these plans offer affordable enterprise solutions.
Compliance with HIPAA requires servers to meet very specific security criteria. Atlantic.net HIPAA plans meet those standards.
Atlantic.net offers hosting plans served by a solid data center and stateside, live support. While their plans do not focus on simple site builders or lots of pre-installed programs or scripts, they do offer generous features at competitive prices. If you’re new to Web hosting, these plans are probably not the most user-friendly you could find. Anyone looking for scalability, root access, and affordable prices will be impressed with Atlantic.net offerings. The HIPAA-compliant plans will be of particular interest to those handling sensitive medical information.
Atlantic.net provides both Linux based web host services and Windows based web hosting services as part of their product lineup.
This company doesn't have any introductory pricing schemes, but their long term contracts are structured for price advantages.
This hosting provider has a number of dedicated services and managed services available. These are completely custom arrangements that are built to your needs, but to get one, you will have to inquire about a quote from one of their sales professionals.
This company doesn’t provide free domains with their service plans as they don’t offer traditional shared web hosting services.
Atlantic.net does not offer domain registrar services on their site.
Atlantic.net does not have a money back guarantee on their site, as they are more oriented to business services and Service Level Agreements (SLAs).
This company offers seven VPS cloud offerings that are configurable to an individual company's needs. They feature different operating systems including Linux and Windows, as well as various backup configurations and variable resource configurations.
Atlantic.net is available for support by phone 24 hours a day. They also provide email and chat based support.
This company's support is only available in English, and that is true whether on the web, on the phone or in email.
The company is headquartered in the United States out of Orlando, Florida.
The company's data centers are based across the North American continent, with locations in Dallas, Texas, Orlando, Florida, and Toronto, Canada.
On their systems, the supported programming languages include PHP, ASP.NET, Perl, Ruby, ASP, and Ruby on Rails and which ones are available depend on the platform you are utilizing.
Atlantic.net has a reseller program that is best described as more of a channel partnership program. It offers a deep relationship with the company and ongoing promotion efforts.
The Atlantic.net affiliate program is set up for great participant success. Each participant gets a dedicated manager and a host of associated tools to help them on their way to making profits for referring clients to their service.
There are no migration services to help clients come onboard to their systems. However their knowledgebase is full of information that is helpful and their support is always there to help if you need assistance with an issue.
WordPress is one of the most commonly installed software applications on the web. You will find many installations on their user base.
How many domains you host on your services is entirely up to how you configure your system. With dedicated and specialized resources, you don’t have to worry about contention or noisy neighbors and can just deploy the maximum site that you need in the environment you need it in.
This company does not provide software that helps build sites easily, but their platforms are fully compatible with desktop-based software that are built for this purpose.
Atlantic.net monitors their environment in highly secured data centers around the clock. They are constantly looking for security incidents and they utilize advanced firewalls and detection technology.
For PrestaShop installations, you will find all the resources you need on VPS and dedicated server platforms. This same control of resources means that you can apply whatever customizations you need easily.
Joomla! is one of the most powerful and popular Open Source Content Management Systems. You can install it on any of this company's plans easily as it is provided by the open source community and supported by this same community as well.
Migrating WordPress installations can be done in bulk or on a site by site basis with the right tools, most of which are open source and available for anyone to use.
Utilizing reserved high-performance resources, shopping carts and other e-commerce elements are available for installation on their platforms. Not only can they be installed, they are suitable and ideal for these kinds of applications. Furthermore, you can add whatever features you need like integrating SSL certificates, which encrypts and secures e-commerce transactions during a buying experience.
Image heavy sites are easily supported by the reserved resources that are provided by VPS services and dedicated servers.
Magento is easily installed on their systems as you have all the control you need to install, modify and control the installation from end to end on their dedicated and reserved computing products.
You can install whatever control panels you need on your dedicated systems, so you can choose from Plesk, WHM, cPanel, Parallels and more. Cloud VPS systems come with a custom resource configuration and reporting panel.
Atlantic.net accepts all major credit card payment methods like Visa, MasterCard, and Discover. They do not accept PayPal.
This company features a 100% uptime guarantee. You can get service credits for any downtime that is experienced. Always check the language in your terms of service for limitations and definitions.
They do not feature any specialized security options for any of their accounts.
If you need CDN services for fast content delivery and reliable performance, that is available as an option at Atlantic.net.
The company has set up their pricing for monthly or yearly service terms. On yearly service contracts there is an overall price reduction.
This company does not offer WHOIS domain privacy protection.
Atlantic.net backs up their cloud services for their operational purposes only and they are not available to clients. It is recommended that each client back up their own systems accordingly or integrate their own software that will do this for them.
The ability to deploy and host five web sites is entirely up to how a customer configures their services. Cloud, VPS and Dedicated services could all be set up to support five sites easily and are only limited by the parameters of their machine in terms of resources like disk space and memory.
Since these are dedicated resources that are self-managed, you are free to configure emails and storage up until the limitations of your service plan as you see fit. There are of course terms of service that may need verification for alignment on how you plan to use email.
In terms of disk and storage, the only practical limitations on your utilization would be the size of system you employ. On Cloud services, their model is consumable and you can have access to more of anything as long as you pay for it.
Atlantic.net does not regularly provide promotions specifically tailored to students, non-profits, and schools.
Atlantic.net does not offer promotional credits for services like Google or any others.
Streaming video is best suited for VPS and dedicated environments where the demands on resources can be isolated and the systems can be groomed to support this kind of site better.
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