Add Your Review for Blacknight

4 Blacknight Reviews:

Is Blacknight the host for you?

Last reviewed May 5, 2016

Key features

  • PHP
  • MySQL
  • Linux
  • CentOS
  • Phone Support
  • Webmail

User Reviews - Total: 4

★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

I have found the technical support to be excellent. They are knowledgeable and very helpful. I found the sales and accounts staff to be somewhat less so. Their attitude was not in the same class as the tech people. As a learner I have had several technical issues which were resolved immediately. Some of the tech responses were obviously personalised and the responder had gone to trouble to ensure I understood their detailed instructions. I can't say the same for sales/accounts.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I find the staff/support very helpful.
I run 5 websites which share a MSSQL Db and this now works very well. I had a spot of bother with losing connection, but this may have been down to how I configured the set up (connection).

I also run several other Classic asp websites, wordpress and joomla too. I have the 60 website package and I feel it is great value.

I am an self taught, so I guess this system from Blacknight will work for most people. And no, I don't work for them and I would be happy to recommend them and give advice on a few things if need be.
Peter

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Blacknight offer fantastic product and service offering, together with a superb, efficient and quick-turnaround time for support issues.

Their uptime is excellent as well. We have over 100 website hosted with Blacknight, and I could not fault them at all.

Having used many other hosting companies, their backend and control panel is self explanatory, and requires no training.

5 stars all around.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

The ratings on this site don't go high enough for Blacknight. Whenever we launch a product or service, I always think about how we can offer customer service and support that comes just close to that of Blacknight. Their support team know exactly what they are doing and they really understand that uptime is extremely important outside the tech world.

Blacknighttake an active interest in their customers too. A customer is not just a number to them. I occasionally get emails from their CEO to make sure everything is in order and get regular security updates from them when I've been lazy.

Blacknight are not afraid to put in the effort and a current customer is just as important as a new customer. This is really quite difficult to explain unless you've experienced it for yourself.

Blacknight are not the cheapest hosting provider but they are by far the best. We've been with Blacknight for almost two years now and don't see any change in the future.

I am a real person and this was not a paid review. Save yourself time, effort and the money you would lose from hours of downtime by choosing Blacknight.

 
Blacknight logo

Blacknight

blacknight.com

Blacknight Hosting

Blacknight is an Irish owned and operated hosting company, and offers a full range of hosting
services for small, medium, and large business sites. You can select Linux or Windows plans, and
also obtain colocation services. The Blacknight site includes a Buyer's Guide to help you make
the best hosting decision for your company.

Support

Live chat is an encouraged means of support, though is not available 24/7, and may require you
to leave a message for a later response. The next option is to submit a Support Ticket for a
tailored answer from the support staff. Alternatively, access the knowledge base, video tutorials,
and community forum to see if material on your quandary already exists.

Features

Blacknight offers shared hosting, hosted exchange, SharePoint hosting, cloud Virtual Private
Server (VPS) hosting, dedicated/colocation hosting, and mobile friendly hosting.

  • Windows and Linux plans available
  • 24/7 technical support
  • High quality technology from names like Parallels, Realex, and Comodo

Shared Hosting

Great for small businesses, shared hosting is available in the Minimus, Medius, and Maximus
plans.

  • 10 GB, 20 GB, and 30 GB disk space respectively
  • 200 GB, 400 GB, and 600 GB monthly transfer respectively
  • 30, 60, and 90 websites allowed respectively
  • Support for MySQL, MSSQL, and Postgre databases

Hosted Exchange

As the European specialist for Microsoft Hosted Exchange, Blacknight offers Hosted Exchange
Lite and Hosted Exchange Standard plans 3, 10, 20, and 50.

  • Disk space ranging from 3 GB to 225 GB
  • From 3 to 50 Microsoft Exchange 2010 mailboxes
  • Personal folders, tasks, and contacts
  • Global address list
  • Continuous backups
  • Anti-spam and anti-virus enabled
  • Internet Message Access Protocol (IMAP) version 4 and Post Office Protocol (POP) version
    3 supported

SharePoint Hosting

SharePoint is an intranet system and more, and is available in Bronze, Silver, and Gold plans.

  • Content management system (CMS)
  • Project collaboration portal
  • Secure, online document management portal
  • 1 GB, 2 GB, or 3 GB disk space respectively, with upgrades available
  • 10, 15, or 20 users respectively
  • Secure Sockets Layer (SSL) support for SharePoint sites

Cloud VPS Hosting

Cloud VPS hosting gives you more power to meet high demand with Starter, Starter+, Business,
Business+, Professional, Professional+, and Enterprise plans.

  • Windows or Linux plans
  • Preconfigured systems from JumpBox allow you to run WordPress, Drupal, Joomla,
    Magento, and many other applications
  • Dell Blade servers
  • From 512 MB to 12,288 MB RAM
  • From 15 GB to 85 GB disk space
  • From 250 GB to 1,500 GB bandwidth
  • 1 to 8 virtual central processing units (vCPU)
  • Port speed from 10 Mbits/sec to 100 Mbits/sec

Custom Dedicated and Colocation Hosting

Hosting solutions may be customized to suit your exact needs and locations.

  • Dedicated Server Hosting
    • Managed or unmanaged
    • Windows and Linux options
    • Easy to use control panel
  • Colocation Hosting
    • 100 Mbps unthrottled connection
    • Connectivity guaranteed and enforced by Service-level Agreements
      (SLA)
    • Standard sizes and flexibility with single servers, half cabinets, or full cabinets
    • Bandwidth purchased in a block or as a sustained rate of transfer

Mobile Friendly Hosting

Quickly make your website easily viewable on mobile devices.

  • Compatibility with all smartphones and other mobile devices
  • Full design control
  • Facebook and Twitter integration
  • Google Analytics

Pros

  • Numerous options for size, power, and features
  • Based and run completely in Ireland

Cons

  • Live chat not always available
  • Numerous options and explanations may be overwhelming

The Verdict

Blacknight is very much based in Ireland, but can provide a wide range of hosting services to
companies across the globe. You can enjoy seemingly endless plan options and features, and
access various support tools 24/7. Live chat, however, is not available around the clock. Still, if
you've had trouble pinning down the customized service your company needs, the options with
Blacknight may be just what you need.

Blacknight Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Shared Minimus Hosting Plan PHP CentOS Linux MySQL OnApp RVSiteBuilder 10GB 200GB $5.74/month
Usual price:
Shared Medius Hosting Plan PHP CentOS Linux MySQL OnApp RVSiteBuilder 20GB 400GB $10.33/month
Usual price:
Shared Maximus Hosting Plan PHP CentOS Linux MySQL OnApp RVSiteBuilder 30GB 600GB $17.23/month
Usual price:
Hosted Exchange- Lite Plan PHP OnApp RVSiteBuilder SquirrelMail Spam Filter SMTP 3GB $10.15/month
Usual price:
Starter Cloud Hosting PHP Fedora Ubuntu Debian Plesk VPS 15GB 250GB $17.91/month
Usual price:
Business Cloud Hosting PHP Fedora Ubuntu Debian Plesk VPS 35GB 500GB $55.07/month
Usual price:

Blacknight Frequently Asked Questions

  • Do they specialize in Windows or Linux services?

    Blacknight has a variety hosting products that feature both Windows and Linux based products, so every customer can find the platform that best suits their needs.

  • If I sign up will the price go higher when I go to renew?

    The company's pricing is consistent which means renewal pricing is not higher than the initial pricing that customers see on the site. Note that they also charge an annual fee in addition to its services.

  • I’m looking for dedicated servers and managed services, are they available?

    The company offers a full range of Windows and Linux based webservers in different types of hardware configurations. For companies that do not have the inhouse technical resources to manage their systems, they also offer a fully outsourced solution. These managed server services allow customers to decide how much or how little they require in the way of management, and the company will format a cost effective solution to cover it.
    Management services provide everything from basic patch management, through to fully managing a company's dedicated servers.

  • Do their hosting plans come with a free domain?

    No. The company does not provide a free domain with their services.

  • Do they provide domain registration services and how much is it?

    Domain registration services are available through this provider and while their prices range are on the low end of the range they do have many of the most popular top level domain (TLD) options to choose from.

  • Does Blacknight have a money back guarantee?

    A 30 day money back guarantee comes with their hosting services.

  • I need a Virtual Private Server, does Blacknight have VPS plans?

    The company provides several different VPS options for it's customers. Commonly, when a site has become popular and is generating a lot of businesses, that is an ideal time consider moving to one of their cloud based Virtual Private Server options. It's a way to have the benefits of a dedicated server without the cost. Seven different base configuration options are available with your choice of operating systems and more.

  • Does Blacknight offer phone support?

    Phone support is available during business hours

  • What language is their customer support available in?

    Customer support is available in English via email and through phone support.

  • Where is this company located?

    This company is based in the United Kingdom out of Carlow, Ireland.

  • Where are their datacenters located?

    The company features modern data center facilities in and throughout Ireland.

  • What programming languages and scripting options are available?

    Programming Languages that are supported include PHP, Perl, Ruby on Rails, and Ruby on Linux platforms and ASP, and ASP.NET on Windows platforms.

  • Does Blacknight have reseller options?

    There are a variety options on this hosting provider’s reseller program under both Windows and Linux, and they also offer all resellers preferential pricing on domain names and other services as well.

  • Do they offer an affiliate program?

    Blacknight's affiliate program is filled with rewards and a variety of tools to make earning with them as easy as possible.

  • Can they help with transferring an existing site/domain name?

    You can get a proposal to cover additional professional services for migration purposes. A lot depends on your sites and your needs.

  • Can I host WordPress on their services?

    WordPress is one of the most common installations in their environment and it is highly supported.

  • Will they allow more than one domain per account on their service?

    The company supports either 30, 60, or 90 domains per shared web hosting account, depending on which service is selected.

  • Does Blacknight include any software so that I can easily build a website?

    Their service plans do not provide any site building software wizards or software on their platforms. However, many available software selections have easy to use templates and site building systems.

  • Are their hosting products secure?

    The company monitors their environment around the clock for security issues as part of their standard services.

  • Is Blacknight suitable for a Prestashop website?

    PrestaShop is a fairly standard install on their systems as all the basic system requirements for this e-commerce application are available on their platform.

  • Would I be able to auto-transfer Joomla installs with their services?

    Everything you need to install Joomla is provided on their platform. Migrating Joomla however takes a manual or possibly scripted process, depending on your needs this could be a solution that works or you can request their optional migration service.

  • Can I migrate existing WordPress installations to Blacknight services?

    WordPress is one of the easier platforms to migrate, especially with their service that is specific to migrations. Once the database is migrated and the files are transferred, it can be easily be stood up on the new hosting plan.

  • Is their platform suitable for an e-commerce site with features like SSL?

    E-Commerce sites are the backbone of the internet. They are well-supported at this host, implementing many features like SSL, shopping carts and more.

  • Could I host an image-heavy site on their services?

    Image intensive sites are supported within the disk and bandwidth limits of each respective account. The company assures it features high quality hardware and networking capabilities.

  • Do they support Magento or help migrate existing Magento sites?

    All the requirements for Magento are available on their platforms, and it is supported throughout their platform.

  • What control panels are available?

    cPanel, Helm, and Plesk are some of the control panel options that you will find on their systems for simple, but powerful configuration and management.

  • What payment options does Blacknight accept?

    The company accepts major credit cards, checks, Electronic Funds Transfer, and PayPal.

  • Do they have an uptime guarantee?

    A 100% uptime guarantee is backed by service credits for any downtime experienced by customers.

  • Are there any special security features that come with their hosting services?

    No optional security measures are provided on their platform as all their security is built into their service packages.

  • Do they have CDN services available?

    They are compatible with CDN providers, however the company does not directly integrate optional CDN features.

  • Is there a minimum contract or can I get monthly terms?

    Either monthly, yearly or multi-year contracts can be arranged to suit a client's requirements and pricing advantages.

  • Do they offer whois domain privacy at Blacknight and what is the cost?

    Customers can purchase WHOIS privacy services on any domain registered through their site.

  • Do they offer backups?

    The company advises all customers to back up their own data, as their own backups are not guaranteed or available to clients on a standard basis.

  • Which of the Blacknight services would be suitable to host my five websites?

    For a scenario where five sites will be hosted, any of their hosting plans will accommodate this well.

  • How many email addresses do they allow and how much storage do they allow for email?

    Depending on your plan, you will have 50, 100, or 500 email accounts and an amount of space that is dictated by the space on the plan you choose.

  • Do they offer unlimited bandwidth and space?

    There is no unlimited disk and bandwidth option in their shared web hosting plans.

  • Does Blacknight offer any discounts for students, non-profits or schools?

    There are no specialized offers for students, schools and non-profits.

  • Can I get Google Adwords credit with my signup?

    They do not package in any Google Adwords credits for their accounts.

  • I want to run a video streaming site, will Blacknight support that?

    The company's plans allow for streaming protocols, however for best performance this kind of site should be run on dedicated servers or VPS services as video streaming is resource intensive.

Blacknight Features

All Features

  • OnApp
  • RVSiteBuilder
  • Spam Filter
  • SquirrelMail

How does Blacknight compare to their competitors?

Overall ★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★
Visit Blacknight
Overall★★★★
Overall★★★
Overall★★★★
Overall★★★★
Overall★★★★★
Overall★★★★★

WhoIsHostingThis Recommends

Want a Free Domain Name?

Already a Blacknight customer? Write an honest & helpful review & earn a free domain from Domain.com if we publish it. Learn more...

Take a deep breath and think about exactly what you want to say about Blacknight.
Please be specific: we're only interested in hearing that Blacknight rocks/sucks if you can explain why.

Next step

Claim Your Free Domain

If we publish your review, you will earn a free domain from Domain.com.

(We hate spam - see our privacy policy)
Terms & Conditions