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The support from BlueHost is extensive in it's existing forum based information and tutorials. I have never had to actively contact BlueHost as their existing information is excellent. The have both forum based information and video help.

The technical expertise needed to use BlueHost are simple (depending on what you want to do). I sub host a domain on my account and installed a WordPress blog on this - the WordPress integration is excellent. No fuss and very simple!

I would, without hesitations recommend BlueHost. Their administration panel is intuitively set out and their low monthly costs make it a great hosting solution.

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Switched from Yahoo hosting to Bluehost years ago as my hosting needs became more demanding. Was and still is the best or among the best in terms of price per month and the number of features you get for the price. I now have 3 separate accounts, hosting over 15 sites and am very happy. Have only ever had to call customer support once and it was handled more than satisfactorily.

Anyone who is brand new to hosting may require a bit of guidance when starting out with thier Bluehost account, but anyone with basic Cpanel experience up to professionals should be able to accomplish everything they need with Bluehost. Have and continue to reccomend this to friends.

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The good:

Bluehost is great for your first hosting experience. It is very easy to set up a site with them. Their prices are very cheap, and they don't bury you with tons of different hosting plans. In fact there is just one! They offer most of the basics for getting your site up like Cpannel with Fantastico.

The not so good:

Just because they plaster the words "unlimited" all over their front page, do not be fooled! They cap almost everything to ensure you don't use too many resources. They cap how much CPU you can use, how many processes you use. They limit the emails you can send out to only 50. They limit the number and size of files you can store on the server. And they will not let you store any files that are not related to your websites (ie. you cannot use Bluehost as online storage)

Their online support is not very good. However the quickest way to get in contact with Bluehost is through the Live chat feature on their front page. Once connected, they handle basic questions very well, but ask a more complicated question that requires work on their part and suddenly you realize how competent their support staff is. Their email/ticket based support is a joke. Don't expect to get an answer anytime soon using this method.

In conclusion:

Bluehost is great if you have a small scale site that does not require many server resources and you don't require any special configuration on the server. Also, Bluehost is great if you are looking for a cheap hosting solution.

Bluehost is not so great if you want good or even mediocre support, or if your site consumes even a fair amount of server CPU/resources.

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I recently created my site at bluehost. I have now been here for a week or so, and must say that I am pleased more than I ever hoped to have been. Their sales staff was great at helping me get things ready to go. And their tech support has been amazing at helping to make sure everything is just perfect. My website run without a hitch, the stats and features you offer are beyond value, especially for the price you charge. Their cpanel is so easy to use and they have simple scripts which ready to go for peoples, who don't know lot about technical stuff. I just wanted to take a moment to thank bluehost and make sure bluehost are aware of the great work your staff is doing. I will be hosting my site with bluehost for many years to come. And will be recommending it to others."

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Well, I started venturing into this website tings by May 2008 and realized after a few months that I need a paid hosting to get started. Free ones won't do for my big ambitions. But I was not ready to spend out huge bucks. So, after doing a lot of research when I was getting more and more confused I stumbled on to Bluehost. And believe me I am so happy I did.

Cost- Though normally it costs 6.95$/month, I signed up through an offer from some site for 2 years at 3.95$/month. Very cheap in my opinion.

Flavors- Unlike other hosts, Bluehost only has a single offer and gives almost everything you can ask in a shared hosting in it. What I got at 3.95$/month would have cost me 10$ at other hosts for sure.

Features- You can host unlimited domains and get unlimited disc space and bandwidth. Surprised? No, they don't mean limited, its really unlimited. Fair Usage Policy states that there is a limit on CPU usage at a time but bandwidth and disc space is really unlimited without any fineprints. You get all you need- Fanastico, Simplescripts, PHP, Perl, 50$ Adwords voucher, 25$ YSM and Miva each and more. Comes with the latest CPanel too.
The only little concern is that your MySQL is limited to 100 but who uses so much in a shared account anyway?

Performance- Bluehost is fantastic in performance, Period. Never had any issues upto now. Good page load speed, fast script installations. I never got any downtime. A++

Support- Just needed to contact support twice and they were very knowledgeable and prompt. Answered my queries instantaneously and were infact eager to help. Got my identity confirmed for Adwords code in minutes.

Value- When I get features and performance of 10$/month host at 3.95$ you know its a steal. Even if I had bought it for 6.95$ it would have been a steal for that sum.

Conclusion- If you are in need of a shared host with top notch performance, this is the one. Don't think about anything else. You can search about its flaw. I guarantee you won't find any.

P.S.- They also have a great affiliate system.

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BlueHost is what I would call an All-Start website host. With a nice low fee, a great uptime, and the features of the major hosts; what more can you get from a website host? BlueHost may put you on a shared server but having a OS-48 BackBone server an almost 100% uptime, and a low amount of users on each shared server you almost forget your on a shared server after purchasing your account.

Support Wise, BlueHost has been known for having one of the biggest and fastest customer support times in the industry with their sister site HostMonster. For live support time I usually do not have to wait more than 10 minutes, phone wise the longest hold time I have received was three minutes. The way they handle your problems, issues, or concerns are one of a real host that will be here for years; they are no doubt the A+ on the hosting test for myself. Problems are fixed at max within 24 hours and they usually have an answer for everything; no more hosting with lies.

BlueHost and HostMonster are really for customers with a little more than higher knowledge of how to upload, update, and edit using FTP and the program cPanel. Accessing and editing your site is instant; no delay factors at all from purchasing to starting your website. I just recommend you understand FTP and cPanel; this is not the host if your looking for a website editing program like FreeWeb's because you will not receive it.

The only one problem I have received with BlueHost would have too be one server offline charted; and it was for 5 minutes, no biggie. BlueHost is a host I would no doubt reccomend to friends, family, enemies, anyone I come in contact with looking for a website host. Not only are they affordable as stated above the features are just great. The only problem you may have is SSH/Shell Access is NOT instant; you will need to fax them your photo ID in order to activate this feature. On a scale of 1 to 10 to rate this host to rap up; I would rate it a 105 without hesitation.

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