Add Your Review for BlueHost

BlueHost Reviews

  • PHP
  • PHP
  • WordPress
  • ASP.NET
  • ASP
  • Uptime Guarantee
  • Money-Back Guarantee
  • Backups

As recommended by:

wordpress logo

Most Helpful Customer Reviews

★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

Globally, I was very satisfied with Bluehost.

Support: So far, I have not seen such a great customer support. People on lie support were very helpful even though I'm a beginner, and they gave me basic advice on what I should accomplish even when I decided to change host (reasons later).

Uptime and speed: I did not notice any issue with this aspect of hosting. My website isn't a behemoth, though, so I can't testify so much on that part.

Value: As a renewing customer, I was a bit disappointed by the price they offered me for a 3 years hosting. I was seeing better offers elsewhere (and even for Bluehost NEW customers) so I decided to leave. The customer support did try to find a way to keep me, but it was not enough.

Globally, if you're ok with the price, go all in. They're great!

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

I've been a BlueHost subscriber for the past 3 years and have had an excellent experience through them. When I first subscribed it was a matter of pricing->feature value, but the cPanel experience was weak and the upgrade process was hit and miss. Over the past three years BlueHost has resolved any issues I had with them. They're cPanel is greatly improved, they're feature set is much broader with few limitations, and with their new reseller account options I can host clients without any of the problems I used to run in to.

BlueHost's cPanel in particular is where the best value comes. When I started my subscription with them I was less than savvy about many things relating to hosting or marketing or anything else that would otherwise lead to solid web presence. There are many included tools and promotions that BlueHost provides with the subscription that put me on the right track and led to more opportunities as I matured. Technical expertise is not a requirement as BlueHost has most of those tools available to you, but there is still enough flexibility for more savvy developers to get their hands dirty. The only one quorum I have is a lack of root level access, but that isn't a dealbreaker for myself personally.

Overall I'd consider BlueHost as one of my favorite webhosts. There are others I've tried, but BlueHost has been the most reliable and their customer service team has always been quick and knowledgeable. For those who want a simple but reliable experience then BlueHost is the way to go; those who want complete control over their experience may not like how BlueHost does things.

Visit host

User Reviews - Total: 247

★★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

I've been with BlueHost for about 2 years. First with shared host and later with VPS. Until the beginning of this year everything was well, no downtime, no problems. Then problems started. My sites have been down frequently. About three months ago I had my VPS down for 4 days. They kept saying they were working on the problem, and I had to deal with my customers. Finally the sites were up and they gave me one month credit for the problems.
Now, my VPS is down for 54 hours. I'm tired of calling them. They performed a File System Check which took 48 hours, and now they are performing a re-image of the server which, according to them, could take another 48 hours.
There is also a miscommunication between the customer and their tech support. I authorized the re-image in writing by replying to their email request and 17 hours later they send another message asking for the same authorization. So during those 17 hours, they haven't done anything and I was kept thinking that the job was being done.
I like their WHM panel and the customer's CPanel. Their support doesn't take long to answer, and they all are very cordial. Their price is very good too.
But I think the true is you get what you pay for. I've been researching other solutions and every good provider charges 3 times more than BlueHost. Unfortunately my customers do not pay enough for me to switch and if I do it now, I'll be putting a lot of money from my pocket.
So, for me the solution is to wait and pray have everything up and running again, and get more customers so I can move away from BlueHost in a near future.

Visit host
★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

Hosting OFFLINE from this morning, this is not 99% uptime! BTW bluehost is cheap, full of services and have a good support.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

been with them for a year. I can Justify the 1 star for all because of a horrible experience overall. I should have just quit and cut my losses in the first month. I have never felt the need to do any bad reviews for anyone until now. My websites goes down constantly - and i mean that literally every single day.And one time my most important website somehow got messed up with their wordpress optimisation. I contacted support and they asked me which site i would like restored. Fair enough i told them the folder and to my surprise they didn't just restore that 1 folder but the whole thing. Now i am stuck here re-doing all the changes they messed up and they called it a one time courtesy. Buyers beware, once they have you on board, they don't care about the customer at all. I am now going to try siteground after doing some research. Hopefully I do not have any problems with them.

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Their support is a team of professionals, hey always have my websites up and running 24/7, also super quick at responding to our emails. The servers always are up. Bluehost is awesome.

Visit host
★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

Worst experience ever with Customer Service.
After chating via 'support' repeatedly because e-mail server is down (this happens almost twice a week) i end up being dumped by their operator !
He requested me to give outgoing and ingoing email server which i did. TWICE, i repeat, TWICE he did not read among my lines and reasked me the same information. First time i kindly told him to read above, but the second time I DEMANDED HIM TO PAY ATTENTION... on which he answers saying that I , a client, am not PROFESSIONAL!! Can you believe it? He operator cannot pay attention and read my information and calls me a client, UNPROFESSIONAL.
After that he closes the chat support ! And say goodbye. Unbelievable & Shameful. I have sent the whole transcript to the feedback of Bluehost and have so far not received any information! The e-mail server is still down, and as a business conversing daily with cients !! This reprents a big problem.

I will switch to GERMAN Server. Forget BLUEHOST... To many problems and customer service is unprofessional!!!
The irony...

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I'm with bluehost for a decade now. Thanks to them I could start my own hosting business. The best shared hosting experience i had. I have given several referral business to bluehost and made my money through affiliate, Now after a decade, I started their dedicated hosting, boy this dedicated hosting really sucks. I subscribed for the best of the server, their premium package, and in four months or so, I'm fed up. wanted to pull out buy for some reasons, I'm waiting to finish one year, and that's it. Goodbye to bluehost dedicated. never again.

Every day there is downtime, every second there is downtime, on a average, if i show my report from two monitoring sites you will see the facts, it really really sucks. they dont have a failover for dedicated hosting, i will alert all people reading this to stay away from bluehost dedicated until you read good review about them.

if you are willing to take headaches and pay more you can choose bluehost dedicated. I see it as just another shared hosting, speed, and everything is as equal to shared hosting. I have reports to prove it.

Stay shared hosting with dedicated IP and its good, bluehost is meant to be shared hosting. They cannot be trusted for dedicated and VPS.

Visit host
★★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

I've had my service with Blue Host for 7 months. I am moving my service to another provider because:

1. I've never had to call support at any organization as many times as I have called Blue Host.

2. The average hold time on every call was 8-10 minutes

3. I had a personal representative that was supposed to make sure I was happy. When I wasn't happy he wouldn't cal me back

4. I've had numerous ( more than 20 emails) bounce, because one of their email servers was blacklisted.

5. I've had clients that attempted to send emails to my company that bounced because of server problems

6. I switched to a VPS to eliminate the email problems. I had 3 outages my first week on the VPS service

7. I asked for compensation for the lack of email capability and web site being down, during a couple web conferences I was doing. The manager told me all he could for me was one month of service. He told me he would have to check with management for more compensation. I never heard from him..

8. Their lack of service has cost me a lot of time and money

9. They also screwed up the migration of my site to their service.

Those are the reasons I am moving my service.If you want to call support a lot and wait on hold for 8-10 minutes this is the company

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Customer Service Rep John Boone was so extremely helpful for us today. His personal patience, professional expertise and deep commitment to excellent customer service was profoundly evident in his work with us. You have a winner in John Boone. We hope he is as appreciated there at Bluehost as he is with us. Much Thanks for everything, Bluehost!

Visit host
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

First, the good part. The tools BlueHost offers work well and are easy to install and mange even with a little bit of knowledge. They offer a broad range of products with one click installs.

Now the part that isn't so nice. I have had nothing but trouble from the host. I made the mistake of paying for a year, I am seriously considering moving my site now instead of waiting for that year to expire. I have a very small low traffic site with a single private locked out from the internet forum that has 100 members who are writers who wish to keep their work they are posting private. No spiders or guests can see this forum. Half the time I watch it spin endlessly as it tries to load. It's Simple Machines. It's optimized. And part of the time it loads very rapidly. Then we have the fits and starts which lead to spinning endlessly trying to load. I just tried to return a PM to someone. Five minutes later, I am STILL trying to return a PM. I just checked on my Tablet, the site which is optimized for tablets isn't loading. If this was unusual, I wouldn't be upset.

The server I am sharing crashed. I'm not surprised. I told them repeatedly there was something wrong. It took them two days to fix it, then it crashed the very next day. The answer I got was "Well, we didn't get it fixed". I know these things happen but it also crashed 3 days later after I tried to tell them it was about to go down again. My members were all getting server errors. What was I told? "It's your computer. You need to optimize your site blah blah blah." If it was any more optimized it would be grease on a ladder. It's not me.

I've listened to 100 members screaming bloody murder because of problems. When I explained to Customer Service what is going on, they told me it was my computer. Really? How do you explain the other 99 spread out from the Philippines, Australia, Germany, England, Canada, South America, Greece to name a few. They don't fly over ever day to use my computer to post.

Not only do we play the "Will it load today or what?" game, we also get to play the "Is it even up?" game. I'm tired. 4 months of this crap and I am tired. I'm not paying them another dime. I don't care about wonderful improvements. I want the basics fixed so the site simply works. If I can't get to my site and if the members can't get on, BlueHost is useless. I am angry. I am furious at the way Customer Service has acted when it is their server that is causing the problem because 100 people all do not own the same settings.

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

Of the many hosting providers I use or have used in the past, BlueHost is at the bottom of my ranking. I had a website that ran Joomla 1.5. It was patched to the latest release of Joomla but there was a vulnerability and my site was compromised. I detected the issue about the time that BlueHost detected it. I had already patched the site when BlueHost disabled my web site.

Shortly thereafter, they sent an email stating that they had disabled my website and I had three days to backup and remove my site. I tried to speak with them to explain what had happened, that it was a known general vulnerability in Joomla 1.5 that had been patched by Joomla, but they would not even entertain the discussion and kept repeating, "You have three days and your access will be blocked".

I understand that hosting companies much be very careful about monitoring exploits especially on shared hosting plans. But I also think that they need to spend a bit of time to listen to the customer and make a realistic assessment whether the customer is doing something nefarious or was the victim of an exploit and is taking immediate steps to correct. I found BlueHost to be very intolerant and unwilling to work through the issue. I am very happy with my new hosting provider. I've had a exploit issue with them but we worked together and solved it right away. That's the kind of partnership I appreciate and is (or at least was) a level of service that BlueHost was unwilling to provide. BlueHost was obstinate, unhelpful and discourteous in my experience. I highly discourage anyone from using them.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Bluehost is awesome, They always have my websites up and running 24/7. Their support is also super quick at responding to our emails.

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Bluehost has been my sole provider for more than 5 years. I have hosted mostly Joomla site and about two years ago added Wordpress sites. They have been really good with fielding most of my my support issues. However, I have been experiencing a decline in technical support and customer service. This company is very disappointing and I would honestly try someone else before coming aboard.

Look elsewhere, you get exactly what you pay for - cheap service and unprofessional, incompetent support. To date I paid for an extra service for WP Optimization. The service is $50. They gladly took the money. Sent me an email asking for login credentials and told me to sit back and wait for them to complete their job. The site screamed for about 36 hours before I started experiencing degrading performance. Then in 48 hours the site was back to its normal speed and 56 hours later is was slower than it was before optimization. I called them and was told to email optimization department for assistance. I have for 10 days been waiting to hear back from them on a resolution to the performance issues. I have emailed them for the last three days each day asking for a reply or something. I have received nothing from them. Did I mention they also broke my theme template during the process of optimization?

Not only have a called tech support and been jerked around. I have thoroughly resented being with this company as a result of declining and degrading customer service. Not to mention apps in their backend processes have automatically upgraded my sites and have broken them. I have lost respect and faith in this company. I want to switch to another hosting company but I am going to be a lot more careful before I move. I don't want another Bluehost by a different name in my life. This is miserable to say the least.

Visit host
★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

We have been bluehost customers for 4 years.
Used it for company mail,http and ftp server.
One day we found that our account was blocked and they asked us to delete all mails old than 30 days, we even can't download or move mails to other place.
They also provide us with different option to pay 10 time more than we pay now.
Their support and customer service can't provide us with information what are the limitation and where they are located , they just tell us delete your mail and cut of accounts.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

Truly awful service and uptime. If you value your website DO NOT host it with Bluehost. There data center goes down at the slighest breeze and they are nowhere near their promise of 99.9% uptime.

SHOCKING - AVOID

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

I have been using Blue Host for several years. Until the last 6 months, uptime was excellent. Now the site is down daily and the daily reply to notification is "server down, no eta".

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Blue Host has excellent customer service. I signed up and about a week later I saw they were running a special on the hosting price. I contacted them and they gave me the option to get the promotional price, no problem!!! Just know what you are asking, be specific, ask for supervisor if the agent working with you is unable to assist you.

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I think Blue host rocks because I am not a techie and anytime I call them to get information or guidance, they are very nice and professional to me. I never get an attitude from their Customer Service.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Amazingly horrible hosting provider. They have been down two times in the last six months for hours and hours at a time (like 24). No phone support available, no apologies, they have the nerve to then send out a spammy sales newsletter.

Customer service is a huge joke, they don't know what they are talking about and are rude! I would avoid this company like the plague. I can't think of a worst place to host.

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Their shared hosting is, cheap for a reason to summarise

First of all as a european I was surprised that they didn't include taxes in their prices or mention it anywhere that taxes are not included, than I was charged with +20% of the expected ammount.

Uptime is great, ftp connection is all ok, but the even the simplest website loads so damn slowly, sometimes you have to even refresh it to load completely.

I wanted to cancel the domain and the hosting after half a year and it took me mroe than a week hours of searching for little hidden buttons and links and talking to 3 different humans before I could achieve that, although they said in the beginning that "I will be able to cancel my account anywhere in a few mintues". What made it mroe disgusting is that they did all this because when the account was finally closed I was already in the first of the next month, so I received -1 month refund...

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I have been using bluehost for about 5 years and am glad to finally be getting rid of it. When I started out, the ease of use was beneficial, but their cPanel interface has always been pretty slow. In the last couple of weeks, this has been unbearable. Further, when trying to re-route some domains to another hosting service last week, their interface kept timing out and mentioning service issues, even though their service status page listed no problems in the region and no problems on my server specifically. After an hour of hitting refresh and trying again and again, it eventually worked, but it almost cost me a client demo.

Normally, bluehost's customer support is pretty good, but the above incident and their lack of information on service repairs and uptime has led me to give them a very negative rating. If there is scheduled maintenance, I expect to be informed ahead of time. If there is unscheduled maintained, I expect to be informed of the issue and kept up to date on the status. Seeing a screen with "try again soon" from a serious hosting company is completely UNACCEPTABLE!

In short, bluehost has always been slow and it has been unbearable in the last month. They are unreliable and lie about service status. I will be switching away soon and encourage others to consider alternatives.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I also had a bad experience with Bluehost. All over the net you will read that bluehost overloads their servers. That is why they offer cheap hosting.

My websites were down everyday. When I called them bluehost told me that they "throttle" my websites because it was using too many resources. However my websites only get 2000 visitors a month. I canceled with bluehost.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Hello, I really suggest you warn people about how bad blue host is and publish this review. Their website went down again last week for 24 hours and cost us over 5,000.00. Avoid this hosting company at all costs. Host gator, blue host, and just host are all the same company

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

Since being purchased by EIG, Bluehost's uptime performance has not been very good. Two major downtimes of 24hrs or more, plus several smaller issues. Our email was completely down for two days and did not fully catch up for two weeks. My company and many of our clients have been with Bluehost for 10yrs, but we will now be switching.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been using BlueHost for a year now and I am very happy with them. I think that their chat support is very good and they always help with answering any questions or concerns that I have. They offer really good features, uptime, and value for their price. One of the main reasons I went with BlueHost was because of their many positive reviews. Another reason I went with BlueHost was because they were really kind and helpful with helping me set up my blog on Wordpress. I have been very happy with BlueHost and I intend to keep using BlueHost for the rest of my life. I do not think that I would ever change my web host from BlueHost. Thanks BlueHost!

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

Hi,
Today I am join to write a review of blue host. Now, one of the things I personally liked about blue host, was that there website design was clean and simple. That is what drove me over to there. It may seem pricy, but in the long run, it beats iPage, with its price of $1.99/First Mo, then $9.99/Mo there on out. Where Bluehost's price work, $3.95/First Mo, then $6.99/Mo there on out. The website control panel, Cpanel, I think, is very neat and organized. There is great live chat support, and I don't think I have had a signal downtime since I started using them last month. I think bluehost is definatly up there with the top 3 world wide web hosts. It is great for anybody who owns a small or medium website. Just be careful not to push its limits...

Visit host
★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

Bluehost has gone down twice in the last 100 days for more than 12 hours each time. No email and no website. Their phones have gone down too, so the only option was to communicate through Twitter. They gave standard answers to the hundreds of people wondering what was wrong. They won't give an estimated repair time or disclose the nature of the problem. After service was restored there was no further communication. No apology, no offer of a credit for downtime, no statement of what they are doing to prevent the problem in the future, no nothing. We pay for a dedicated server, but that doesn't seem to make any difference. We are investigating the options and will move our hosting elsewhere.

Visit host
★★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

The specs on my dedicated server were very appealing, and the price, $120/month for a full year was great. However, I was there for 1 year and the outages were severe.

November 20th, 2013, multi hour outage
December 31st, 2013, multi hour outage
April 16th, 2014, 12+ hour outage.

Each and every outage, the website and control panel for BlueHost goes down. There is no way to figure out what is wrong with your server except going through Twitter and Facebook. Even then, the only responses I've had back are "We are aware of an issue and our admin team is engaged to resolve it as soon as possible. No ETA at this time."

Nothing solid is ever told about what happened, or what they are planning to do about fixing it.

Without the outages, the speed is decent. The server I had was on a gigabit line, but could never download faster than 5mbit on my Time Warner Cable's 100mbit plan. They blamed it on Cogent.

I am glad to cancel their service. Pay more for something reliable.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

It's been 13 months that we've been with BH, I can now say that technical customer service on individual issues is expedient and friendly, the price speaks for itself and the most important aspect, reliability (up time) is poor. We are on a virtual private server and have had 4 major (over 24 hrs) outages in 12 months. Not just our VPS, but they're system (even phones go down). Once our site and back office are back up we will move. Our lost revenue and reputation is not worth their low monthly service fee. We got what we paid for.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Appalling service, terrible uptime and best avoided if you value your business. My site has been down 7 times this year - the latest being for over 24 hours.

Visit host
★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

These guys cannot be relied on for serious hosting. So much downtime. Today my VPS has been down for 12 hours. I would not use Bluehost under any circumstances.

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Support is easily found, yet incompetent at best. They actually managed to accidentally delete all of my websites- yes, proper DELETE them. Thank god for backups. It took them 3 days to get back to me and fix the issue, with no apology, only to say that someone must have clicked the wrong thing. Well, DUH.

They lose service all the time, the downtime is shocking for such a huge multimillion dollar company. As I'm writing this it's been down for over 4 hours without explanation- and that's for everyone, not just me. I have been toying with the idea of moving to another host for a long time but been avoiding it because of the hassle, but after today? The hassle is worth it.
Heed my warning, don't go with bluehost.
Remember that just because SO many people are advertising it and trying to get you to buy it, that they are all affiliates so they don't care if Bluehost is crap or not, because they get paid when you sign up.

Visit host
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

Easy to set up, and install wordpress, but.....they have a lot of downtime, works for a month, then it is down for several hours...and this is just when i realise when i am working on my site.

Sitting here today, trying to work, and it is constantly crashing.

Would definitely consider other options when i have time to change hosts

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

Great uptime and support.. I have not had a problem with data or bandwith so far.. Probably the best shared hosting out there with an easy to us control panel.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have used many webhosting websites, BlueHost is my favourite website. It has great uptime, support and freatures better than anyone.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

NOW HERE IS A COMPANY WHO KNOWS ITS BUSINESS! (and value its customers!!!)
I've been working with Bluehost for very few years now. This hosting company should be a model for all others - they are well worth my time writing. Starting from their super kind and patience US based customer support, moving on to their 100% up time, knowledge, documented help, tons of features, including all essential backups, autoinstallers, etc. Don't just take my word - give them a testdrive - put one of your domains on their servers and go crazy - in no time you'll blame yourselves for wasting your time and frustrations with all other hosts! Disclaimer - I'm not associated nor paid by BlueHost - I'm their customer and a very happy camper!

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Sucks...and the reason simply is that I asked a specific question, got the wrong answer and when I talked to the tech team 9 hours later they admitted that sales is sometimes not trained well. If you don't want to post my critique - fine! Sometimes the truth hurts!

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

In my honest opinion Blue Host is extremely good.
I mainly like them because they're servers are faster than usual and they're downtime is very little. Like really, most sites have a lot of downtime due to multiple errors, but not Blue Host.
I also like them due to the fast support and overall quality of the site.
Overall I would have to recommend Blue Host to anyone that likes quality and speed, Blue Host is by far one of the best hosting and server site I've came across, and definitely the fastest.
So if you're having issues with your current host, I'd say you should go with Blue Host instead.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Shocking down times, shocking customer service, shocking services. Wordpress shoudl stop promoting this brand as it has made me chane both.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I purchased their hosting with my Business Visa, then I received my invoice and it didn't contain my company VAT number. I asked them about this issue, because I provided my VAT number in their order form. After that they started to ask me for a copy of my credit card. How stupid is that OMG! Any fraud related criminals can make any "copy" of card in photoshop. If they have so stupid "antifraud" verification process, then it is better not to work with them. I can't imagine them to resolve any webhosting related issue with such approach.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Bluehost currently is not my hosting but has most of my domains. Bluehost had my hosting business til I decided to try a GoDaddy Reseller account- after deciding that wasn't for me, I settled with a different Hosting that was less expensive. Otherwise they were fine in terms of support, et al

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

It's good to be their customer and I sometimes think why I didn't purchased their hosting account from the beginning when I started building websites and purchasing hosting with some other companies. So I likes this domain m\page very much.

Visit host
★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

I can't believe there is a single legitimate positive review. I have had a half dozen sites down for more than 48 hours right now and that is after 3 unanswered tickets. I have had my sites down 9 times in the past 12 months......another time for multiple days. On the one recent ticket I got an answer to, the person plugged in some cookie-cutter reply that had nothing at all to do with my problem. For service, I would give Bluehost one star. If they make a claim of 99% uptime, I would say that they are being misleading. When you make your living depending on a website, and the host doesn't seem to care about it being down, then it's time to move on. (which is what I am doing after a dozen years) The server that many of my sites are on seemed to be infested with malware. The CS people have a bad habit of blaming things on the customer. (hmmm...I made the server go down and I allowed the malware on the server?) There was a time when Bluehost was great. The old CEO and founder really cared about customers. Today, I could not recommend them.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Whenever I think of hosting my website to promote and take it to next level two DNS providers that strikes my mind the first thing is Go daddy favorite all around the world, next is Blue host, But with my experience between these two service providers i choose blue host the best, its just because the server often goes down for my site, and returns error message for a while, its irritating for me as well as my visitors. I Lost some traffic just because of this. but i have no problem hosting my website with bluehost for speed and reliability.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

They never support 500 Internal Server Error
they are forced user to take there custom support by paying money
so . i am totally frustrated about them
I am totally new customer and they asking me to take there custom support even the problem with there vps server...

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Support & Hosting Management system are quite good, but the uptime & value are horrible. I've tried for a month but the server frequently down every night. I'm now looking for another hosting provider.

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

Excellent host ! used various local shared hosting available in ebay before moving to bluehost .
When they say 99.9% uptime , they actually deliver unlike other providers .
Also have an excellent support . Had some problems with global php request timeout and they sorted it out in less than 24 hours which considering timezone difference is a excellent response time .

Will keep using it till i get a dedicated vps

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I've been hosting with BlueHost for the last 5 years. I can't say enough about their customer service. Always timely and accurate. This is, by far, the best hosting service I have used, and I'll continue to use them.

Most recently, I've worked closely with their Spoke program coordinator to get my school accounts set up. Grant was extremely professional, patient, and informative.

They provide a fantastic service at very reasonable prices. I'm sold!

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

Our website has pages indexed on Google with its temporary URL - IP/~user/ The support team assured me prior to the migration that no temporary URLs would be indexed in Google unless there are actually links with that temporary URL.

That being said, after my site migration my blog and forums were not working correctly for a couple of days. The support said this was because the DNS was not fully migrated yet. Anyway, I had a feeling that this had nothing to do with the DNS, so I started digging in the settings of my forum and blog. I was shocked to find out that my settings both for the forum and blog were modified from $settings['homeurl'] = "http://www.mysite.cm/forums"; to $settings['homeurl'] = "http://IP/~user".

I contacted the support and all they said was "We do not have any control of what goes into the search engine. The person should never have assured you that it would or would not show up there. Now the search engine does update itself and that url will eventually disappear. If you want to get if off as soon as possible you will need to contact google about this."

I was informed that no site and code changes would be done during the migration, and they even don't seem to admit it is their fault. Because of that error my blog and forum pages got indexed and this exposed my site to duplicate content issues. I'm disappointed with BlueHost and I know this is not my last destination when it comes to hosting. Also, in the past I had changed my host 3 times. All my previous hosting providers had handled my cPanel migration free or charge and without any issues. BlueHost migration was costly and unprofessional $99 and with many issues.

There are more examples that show what a bad customer service they have. For example, before the migration I asked if my Awstats can be moved too. I told them if they can't move my Awstats I will not sign up with BlueHost. So they assured me they will move it. After the migration I was informed my site is moved. When I asked them if Awstats was also moved the person told me no. I was very upset and eailed them back. Then another support person replied and apologized on behalf of the other guy who was not trained yet. I can give more and more examples like that. So far I'm not with the impression that these guys know their stuff. This is the worst customer service ever!

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

As BlueHost provides 24/7 support and easy interface, I had best expirence with it. It is fast and reliable. At the starting of my web carrier, I first happen to choose BlueHost and due to its support and features I am more attracted to it. As it impressed me a lot I always refer my friends to use this hosting service. Blue host heally rocks!!

Visit host
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

I've had 2 bluehost accounts since 2006 I think. I just got another, after having hosting and several other hosting providers. The server they put me on sucks royally. Every night it times out for 3-15 minute periods of time 5-6 times between the hours of 11 PM and 2 AM CST.

I talk to support and yeah they talk to within 15 minutes, but who gives a crap about halfway decent support response time if 1 out of every 10 visitors gets a crappy slow load time which is what I'm having happen right now.

Visit host
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

around 5-6months ago i was searching for a reliable host but i was not able to find 1 then my friend told me to try bluehost then i did i was shocked when reading bluehost features....once i was having a technical prob but their staff helped me instantly and my problem was resolved....bluehost is the most reliable host(for me)and i have told my friends about this awesome host......

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

BlueHost is one of my fave hosting when it comes to Blogging sites. Easy steps to follow and hassle free setup

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

BlueHost is a terrible value. They are cheep, but there customer service is terrible, the interface is buggy and most importantly there servers are slow. They also do not honor there money back guarantee so be careful. I would strongly recommend just about anyone else.

Save yourself some time and money and avoid this provided.

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been with BlueHost for 3 years but they are having issues.

I was caught in the 2 days of intermittent downtime for 4 sites. My sites were offline for updates to the servers longer than expected (why is this necessary when they could have mirrored to online servers?). When the servers were back up they were insanely slow while they "fixed a problem". Simply pinging the servers take about twice as long as my other previous hosts

Their support simply does not know the technical side and give only what the people actually running the servers give them. having the tech people report to a superior who relays the information live to the support staff would help this a lot. Even their twitter account provided more info than they could.

If you are running a blog or low traffic site they are not bad because your viewers are more likely to wait when the site is slow. I can't recommend them if you do any e-commerce because the site can come off as not reliable turning customers away.

Would I recommend it to friends? Depends on their needs but most likely not any more.

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I resigned from Bluehost within 30 days and was expecting full refund, as they promise this on their site.

It turns out that they refund one service (SiteLock) only when you resign within 5 days. Disappointed.

Well, I get they may be lose too many clients and found way to earn at least a bit from them.......

When you resign after 30 days, they refund only a proportionate amount, and ONLY for the hosting. Any other features, i.e. SiteBackup is not refundable at all.

Personally I move to hosting where they give an easy and professional drag-and-drop page creator.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I've been a Bluehost subscriber for several years. They've generally been a very good host. Recently, however, they have been experiencing significant down times. My website and emails are up and down unpredictably. When I call tech support, they never know what's going on, and can't give me an accurate answer about when the problem(s) will be fixed. Earlier today, during my fourth call in 24 hours, they told me that a server part on the main power drive had been replaced, and that everything was fully functional. "This is the type of problem that only occurs once every 100 years. Don't worry. You are good to go," the technician said.

Surprise. Two hours later, the system has crashed again. I have no email, and no website. My business is paralyzed.

On a whim, I contacted them as if I was a new customer and asked for their uptime statistic for the past six months. I was told that they don't have such a figure available. Gee, I wonder why not?!

Buyer beware.

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I think that BlueHost is a great web hosting company, I had experience with them, however it also has disadvantages...I will start stating its good points:
They provide dedicated IP, and managed hosting options, it offers affordable dedicated hosting options for larger businesses with unlimited storage and bandwidth... as for the support ,it includes helpful phone, chat, email support 24/7 with 30-day money back guarantee...however, there's no Windows hosting options, my website goes down sometimes( that's why i left this company) which means No 99.9% uptime guarantee..as for the value, their prices are a little more expensive than the competition...

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

I have been working with BlueHost for a little bit over a month now, and I have been pleased with the service. Uptime is very good. It is the ideal web hosting for Wordpressers like me. They offer cheap web hosting and free domain names with packages. However, the customer service is not very helpful. I had an inquiry about my account and they were very slow, not offering any kind of useful assistance, only providing me with information that I already had. I would probably refer my friends to BlueHost because of its value and quality, not the customer service.

Visit host
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

my experience with bluehost was terrible as an Iranian living in Iran however the service was perfect and from support to servers uptime was great the suspended my account removing all my data and without any refund because of sanctions limitations.

Visit host
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

"I had a VPS with bluehost for the cost of $ 30 / month. Had a couple hours of downtime each month and the response time recently got out of control (more than 3-4 seconds as my.pingdom. com. Provo Recently its data center suffered a service interruption (a few hours). was impossible to speak to an agent via chat or phone. my site was slow for 2 weeks. tried to talk to someone in the chat but I shut my face about 15 times since I've been with bluehost. then you have to wait 15 minutes to talk to someone and get their history from the beginning with the new agent to the chat closes on you again. I I decided to submit a ticket and had no response for 10 days on why my server is so slow. now I moved to a new host and cancel my service with bluehost. "

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

BlueHost is one of the best Webhosts i've ever tried. I can tell you some information about this Host to make it more clear for the one who will read this and to choose BlueHost.

I've tried BlueHost once and once is enough to feel that it's great, I'm also still using BlueHost and will always use this Host Company, BlueHost Support is also awesome, i've tried them i don't really need them but i've tried them and see what their knowledge is and i can say, BlueHost is really great, they do respond very fast, they understand what you're talking about and they know almost everything about their Services so they can support to the right way.

Anyother reason why BlueHost is great, they're a whole Company, They build their own servers, they don't rent or use any kind of reselling program, they own every hardware they got.
BlueHost is one of the best thats what i'm saying, I know this as i've tried them out.

Visit host
★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Having been with Bluehost for 5 years (2 pleasant years and 3 years of pain and suffering), I finally decided to pull the plug and cut my losses. And here is why:

1- Servers are down every couple of weeks for no reason. Support team gives no explanation. Their response consistently in the past 3 years has been: "This is it. For this money, this is what you get. You don't like it? Leave"

2- Their service is NOT unlimited. They have limits on everything: filesize, number of files you can store on server, number of Mysql databases, number of tables in each database, total number of tables. EVERYTHING is limited, and the worst part is that they are limited to make things impossible to work for you.

3- The websites load extremely slow. It takes 10 seconds to load a simple, well-optimized website. Their servers are overloaded and they just don't care.

4- Most of their servers are blacklisted or marked as spam. So your website is basically in a hole. You can't send emails to people because it'll be rejected. We asked to be moved to another server twice, but results were the same.

Stay away from these guys (and any company associated with Endurance International (http://en.wikipedia.org/wiki/Endurance_International_Group). They are too big to care for you, and will happily rip you off and tell you to leave if you don't like it.

Visit host
★★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

I was using GoDaddy and then I moved to BlueHost due to slowness in GoDaddy and I chose it because it is recommended by WordPress and I though my WordPress site would be better and the speed was really better but they have a lot of down times. my up times some days reach 60% but mostly around 80%. In addition, before purchase I asked the support if I can move my emails from GoDaddy and they said yes and I paid 99$ for the migration service and then after I bought it they said they can't transfer my emails because GoDaddy doesn't support IMAP and I asked the support guy several times and he says "Sure" and I don't think I am the first customer who moved from GoDaddy to BlueHost.

They caused a loss of all my emails and important data. In addition, while migrating my website it went down for around 2 days and also after it's migrated it appeared messed up for around 24 hours until the migration team fixed the issue which didn't appear in the example link they gave it to me to agree that my website is good to be transferred. and finally I transferred 5 domains and they transferred only 4 and the last one they said "they didn't pay attention to it" and then they migrated it after days.

My experience wasn't good with them due to poor experience ( from some guys in the support ) and the downtime

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Bluehost rocks - every time I have called regarding a recent website migration, the staff has been extremely helpful! Not only a person answering the phone, but help too... unheard of in my experience with hosting companies. Person who helped me was Jhon Boone

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

I've been with bluehost for over five years. When this year ends I'll be moving all three of my accounts to someone else.

The problem? Support. The support is some of the worst I've ever experienced. After Simple Scripts became MOJO I was no longer able to install or delete site applications like Wordpress or Concrete5. I literally cannot get bluehost to even address the problem, let alone attempt to solve it. I've submitted tickets, emailed them, tried live chat, etc. I still cannot install or uninstall applications like Drupal.

Also, know that the supposed yearly price (usually quoted as something like under $5 a month) will jump to about $10 a month after your first year. This would be acceptable if they provided service.

Finally, there are times my very simple site will hang for 20 seconds or more the first time a user hits it. 20 seconds is way to long for a site that has no fancy stuff and is 90% text.

Visit host
★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

We have been using their service for almost ten years! Their service is getting worst and worst. On last Sunday, they suspended our account without prior warning and sent to us an email that our account was suspended due to too many files. Jesus! Our website is for business, not for personal use. They sent us email on Sunday, we can only read it when we come back to office on Monday. We took immediate action on Monday and reduced the number of files and request for resuming our account but no response! They only replied to us 24 hours later saying that we also have problem in number of mySQL tables and therefore they cannot resume our account! God! Why didn't they tell us two days ago that we also had such issue!!! We have reduced the number if mySQL tables and request for account reactivation. Again, no immediate response so far and our account has been down for almost 50 hours……………….. please sign up with them if this is the service level that you are happy with………………..we will move out definitely……………..

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Justhost has been incredibly helpful with my PHP upgrade. John Boone did a great job making sure that all my plug ins were current and that my site is safe from hackers. I am very pleased.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

I am extremely delighted by using BlueHost on my blog. Six months back it was a new and completely unknown name for me and I used to wonder why so many of the webmasters prefer using BlueHost for the websites/blogs rather going for an alternative. My friends recommended me to BlueHost and I am using it since the last six months. I did not face even a single problem and my website has 100% uptime till date! The hosting service is also very good. The website opens in a moment! I had zero knowledge on handling a website but their services are very simple hence I did not face any problem while managing my website. Also, their support is very user-friendly and is ready to solve customer's queries within 24 hours. This host is suitable for everyone - from the new webmasters to the most experienced ones! I can't even believe that my site has grown and is one of the trusted websites in my niche! Thanks to BlueHost, for giving me an esteemed online presence and making me feel proud. I would like to recommend this service to all my dear friends!

Visit host
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

I had switched to BlueHost in 2011 from GoDaddy. My reason for moving was two-fold; GoDaddy was sluggish and not so WordPress friendly at the time and two, WordPress.org recommended them as the premier WordPress Hosting company. Summer of 2013 they started to slow down and then late summer/early fall they began to go down on a regular basis, HostGator as well.

As of this review, we are still experiencing issues with them and the immediate future does not look good. The support staff has been good in fielding questions, but the fact remains they keep going down, all the feel-good tweeting will not change the fact that my business is offline.

I am now looking to move again, a task I dread as I have many sites at BH. The lost revenue I have experienced in the past 4 months has left me with no other choice.

Before switching to BlueHost, do some research on the current status. Perhaps one day, if they can correct their network issues, I may go back because I really did have a great experience up until these past 6 months or so.

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

No Doubt About BlueHost ROCKS!
Bluehost offers a shared web hosting solution to all customers. BlueHost allows the cost of server maintenance to be shared between users, allowing Bluehost to offer a professional quality web hosting solution to each user for a matter of a few dollars each month.Each client domain is situated on its own section of a server that is shared with other client domains

Free domains are one of the most beneficial features offered by Bluehost. You can get one free domain from Bluehost, no matter whether you want to register a new domain or transfer an existing domain. Many web hosts offer free domain name, only if you register a new one with them. Bluehost is the only web hosting company that allows you to get a free domain name even while transferring your primary domain name to them. You can avail of a domain name for free for the first year and you need to renew afterwards.

Bluehost supports WordPress. One can set up a site or blog easily and quickly with Bluehost’s one click Simple Scripts install. Bluehost also allows to install several WordPress sites on the same web hosting account effortlessly.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Bluehost is hands down the best professional web hosting. It's very cheap compared to it's features.. it's got one click wordpress install and great uptime and features.. Offers free domains and unlimited bandwidth!

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Bluehost service goes down way too often. We have been with them for over 5 years and are looking at switching services in 2014. It's Dec 31 and all Bluehost hosting has been down since noon. No web sales, no e-mails - Happy new year.
They have excellent tech support.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Even as I am typing this message BlueHost is down again! I can't even click on the link to their main site! My website is down and I have no access to email. This has happened 3 times during the past year. That's pretty bad if their own site is down. Once, you could not even call into their office for 2 days as their Cisco Phone System was down as well! It's infuriating. Avoid them like the plague!

Visit host
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Bluehost completely screwed up my websites and changed their layout by upgrading certain wordpress plugins without asking me first. Downtime is very high recently. Overall - don't use them!

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Bluehost customer service is by far the worst. I have been on the phone with them for over an hour, talked to 5 different people because I kept getting transferred and nobody could deal with my request and I got all wrong information and it is probably the worst customer service I have ever experienced outside of healthcare. I don't know how the other hosting sites are, but based on the experience I have had with Bluehost, I will be transferring my hosting to another company.

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Technically NOT savy... and they NICKEL AND DIME you even when they admit the mistake was theirs.

It was shocking that they didn't realize my account would be down for hours when they suggested that I hit the button to upgrade from a standard account to a PRO account. Lost a lot of money that day. They said, "whoops," and offered a $20 credit, and said I'd need to downgrade to the STANDARD package to get the rest of my PRO money back ($220). I offered them reasonable solutions to keep my business (1 year free PRO, or just charge me for STANDARD). They weren't interested.

Frustrating to the point of making me move away for reasons of principle along.

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Blueshost is in my experience a decent low cost solution. There are significant problems in upload speed and downstream speed things are not famous for the most basic plans.

Bluehost in my experience at least in the most basic plans is only suitable for small hosting jobs like personal pages or pages with low bandwidth requirements.

Support wise it is average. Not the fastest and most dedicated support but acceptable.

Feature wise its as good as any other player player on the market.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I'm annoyed with bh access to my site is long suffering. I have to make numerous attempts to gain access to my website. They recommended that I try a different browser, I tried others but it is still arduous trying to get into my site. They said that they are fixing it - it is now widespread. Their youtube advert says that they want to be the best on the planet, that will never happen.

Visit host
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

If you run any kind of serious business or host websites / e-mails for clients with serious businesses then Bluehost is the LAST host you ever want to go with. Servers go down for days at a time every month, no matter if you're on a dedicated server or VPS. Their proxy servers for e-mails are constantly added to spam lists so multiple times during the day nobody can send any e-mails out.

I've been with a few hosting companies and this is one of the worst when it comes to reliability. As everyone mentioned, customer support is quick to answer but more often then not there is little they can do except saying "Sorry"

We've lost more than one customer thanks to their horrible reliability and up time. Hard to get any work done when nobody can send e-mails out for 2 days.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

I have 3 sites hosted on bluehost at the moment. First I like to share that it is fully featured, you have every tool you need, and everything is easy to locate and use. I would also like to let you know that their support has been great. Maybe some times I was connected to a person that didn't know what I exactly needed, but then again other members of support have not only guided me but work on a problem that was not simple at all and fix it. Up till now the best experience I had with any support team, was with BlueHost support, and I have contacted them more than a few times.

Visit host
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

BlueHost is one of the better hosting companies I have tried and here a couple of reasons why I think that. For the low price of 4.95 you can get unlimited domain hosting, Storage, File Transfer, and E-mail Accounts. This makes it great for a small business which needs plenty of all of those. They say they have 24/7 support but for me it took a very long time to start chatting. You should note that the price 4.95 is only for the first term and after that the price is going to go up depending on if you want the Standard or Pro Plan. The Control Panel for your domain/hosting isn't that great and it is mediocre at best. I would recommend this to my friends because the price is nice and because they have 1-Click Script Installs for Wordpress, Joomla, Drupal and many more! In conclusion BlueHost is an excellent host.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Have spent thousands of dollars and many hours, upgrading from one server to another only to find that have been missing a lot with BlueHost and being in wrong hands can spoil everything. I can say being on BlueHost you are in "expert hands" service. The problems i was facing with other web hosters are all solve, am happy here anything i need the support is 100 percent.

I was never smarter until i found BlueHost. you too can be smart. It's simply the best.

Visit host
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I have been a long time Bluehost customer. I'm running about 10 web sites, one of it is a web shop. Bluehost offers a lot of features, and the servers are running fast enough for my purposes.

The big problem is sending email. Since a few months, about 10% of my sent emails are either bounced (because the bluehost mail server is on a blacklist) or refused by the bluehost MTA (because of a 200 mail-per-hour limit). Of course I'm never sending more than 10 emails per day.

Support answers quickly, but isn't really helpful.

The Bluehost mail services have become practically unusable for me. I can't recommend it for hosting a serious/critical web site.

Visit host
★★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

Blue host is decent when it works. We have a dedicated server. Three outages in 3 months??? Each lasting days. So while we are losing customer we have the option to wait on hold for hours. They obviously have some un resolved issues. I can no longer recommend to anyone running a serious website.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have little knowledge of web hosting & it was too complicated for me but The Bluehost technical support is amazing, i Think That customer experience Really care about us, money back guarantee is always true with any web hosting service.it is the most qualified hosting service forever. i think Their support & 24/7 Toll Free Number is Also incredible specially for those who have no talent in web structure of genera. & really patient most time of help to figure out solution for problems fast. there prices are competitive, host unlimited domains under $4 month, get a free domain, they also have a referral program for making money with them, easily get $200 credits for Facebook, Google, And yahoo advertising, you can get Unlimited email accounts on Bluehost get many accounts for free.

Bluehost is an excellent host and i really like the host like Bluehost ever!

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Choosing a good host for your website can be difficult, especially if you're on a budget. However, I decided to choose BlueHost and it turned out to be a terrible mistake.

1. In the first few days of joining BlueHost, my website was down at least five times and in the customer support, when I told them about the problem, they didn't know how to fix it or they didn't see anything wrong yet my website was clearly down! The times my website was up, it lagged a lot and was loading slowly most of the time, yet there was little to no content on the site itself! If anyone is looking to get serious with their website. BlueHost is definitely NOT the way to go.

2. Although the customer service was quite fast, it seemed to me, that the people there didn't know much more than I did. They couldn't fix any problems I had or they couldn't find the issue.

3. I didn't get 100% of my money back when canceled. They didn't give me a full refund although on their landing page, they say clearly that there is a 100% money back guarantee. I got about $10 less, and when I contacted about my issue, they always tried to somehow change topic to make me buy their service again or make me leave. They were not helpful. I ended up losing my money and I consider this a scam as they just took the money for nothing.

4. There were many features in BlueHost cpanel, yet most of them were completely useless and an average person would have nothing to do with them. All I needed was to install WordPress and from there, I only used what WordPress offered and nothing to do with BlueHost.

However, despite all the negative there were a few good things about BlueHost you cannot find elsewhere:

1. You get a FREE domain when signing up with them, which is very great because you will save at least $10/year.

2. It's very cheap and the best host for a low budget.

Conclusion: If you are on a low-budget, BlueHost is the way to go, however if you want to build a serious site with no downtime and make sure everything is running how it's supposed to, then BlueHost is the worst choice you could make. I personally would not recommend BlueHost to anyone if it weren't for the free domain.

Visit host
★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

I have been a longtime Hostmonster/Bluehost customer. I have over 10 shared web servers with Bluehost. The past year has been a nightmare. Constant email problems, sites going down, entire servers taken off-line for days.

If there is an issue, they will take your server down without notice. I repeat - without notice. I had an infected file on my server and I received an email stating the server has been taken down and the files will be removed in 15 days. I have 10 customers on that server - all are calling me this morning. One tech at Bluehost let it slip that they have some servers that are blacklisted.

I just paid another $50 to have them clear the infection with Site Doctor which will take 24-48 hours.

You get what you pay for. Don't waste your time with Bluehost. Pay a little more and get a legitimate hosting company. I'm in the process of transferring all of my client sites over to LiquidWeb.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

REVIEW OF VPS

I have been a long time customer,I was very happy with the shared hosting. I needed to upgrade to VPS for my needs as my site was to resource heavy for their shared hosting. This is were my headaches began. They advertise 30gb of space on bare VPS, this is really about 19gb because they don't mention that WHM and Cpanel will eat up a little over 10gb of space. Then the nightly, weekly and monthly backup will eat up your remainder of space so effectively you have 2 -3 gb to work with which causes the system to crash and emails to bounce. They will ask you to upgrade to an additional 30gb of space which will add an additional HD. Which when mounted will take up around 10gb. So you still have a full root drive, and a 1/3 full second drive. Because your root drive will cause your cpanel and email to fail. So now you will have to SSH in delete your backups to make room. Your site will come back up and the next time your backups run your site will go down. So you will have a choice turn off backups or keep your site up. The tech support will treat you like an idiot for trying to have a site with 30gb and having a backup of it. So all in all I have paid more money still have same problem and no real help from Bluehost. I had some of the best service in the past when I was on the shared hosting. If you need something better than shared I would look at softlayer or someone else.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I regret only one thing.. i wish that i used bluehost earlier!

After my horrible experience with hostgator i was reading some of the hosting reviews from whoishostingthis.
Well ,not all of them were good.. but after a "careful" or maybe lucky decision i choose bluehost. Why ? Many features for a great price! this was the main reason. With a little fear hoping that i don't have the same "luck" like with hostgator i send them a ticket to ask about a hosting plan for wordpress. After ONLY 15 minutes i receive an answer in which they recommend me the hosting plan ,saying that they will help me with site moving/configuration to new server and also they answered to all my questions included in ticket (12 questions included!!!)

30 minutes and my site was already on their servers!
Fast ,huh ? Yeah, i know.. :D
...
And the rest is history...

So..
* beautiful support
* no downtime (until now)
* fast servers
* great hosting plans with many features
What you want more ?
Try bluehost and you will not regret!

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

>> What do you wish you'd known before becoming a customer?

Looking back, there is nothing I wish I would have known before signing up with BlueHost. Since that time, however, I have discovered things about other hosts that would have reinforced my Bluehost choice at that time.

>> How have they handled your support queries?

With only two rare exceptions such as when a Support Tech who did not have an answer tried to blow me off by blaming a WordPress plugin for a problem that same plugin had first reported, the BlueHost Support Techs have always handled my queries as if I was a valued-and-respected customer.

>> What level of technical expertise do their customers need?

I began with none at all, and I have often thanked the BlueHost Support Techs for their "WebSite 101" training for me!

>> How have BlueHost handled any problems?

Promptly, efficiently and completely.

>> What kind of customer is this host suitable for?

One who needs occasional support at a server rather than expecting someone else to understand and to know how to resolve anything and everything beyond actual server function. For example: Some BlueHost Support Techs both can and will try to answers my occasional WordPress questions, but I always remember none of them are actually expected or required to do so.

>> Would you recommend BlueHost to friends?

Most certainly!

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I am dissatisfied with bluehost their customer service reps just cut and paste for effect and they do not check to see if I have provided my cpanel digits and read description of problem. They are incredibly unprofessional and unhelpful. BH will never be the best web hosts on the planet - never.

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

I am a internet marketer. I love BlueHost because it is one of the best hosting for websites, I am using bluehost after getting recommendation from the great internet marketer George Brown, and it is really amazing its increase my online business rapidly. It has some amazing features, like unlimited storage for unlimited websites, they also have vpn servers for big giants, uptime speed is amazing, they also gave me a free domain. Customer support is very reliable, They can solve any problem within hour after lodging a complain, in short they have all the features which a hosting company should have. Big Marketers and master minds are using blueHost and they also recommending it to the others. I recommend blueHost to all my friends and fellow marketers. I am using its affiliate tools in my websites also.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Moved a high traffic website over to BlueHost, was told everything was setup and ready and was provided with the nameservers to use for sites hosted. Everything worked fine for about a day, and then DNS errors. We lost several thousand visitors in one day. Contacted BlueHost three times for support. Was told on the third time it was a problem caused by them and they had fixed it and DNS errors would resolve in about 4 hours. 8 hours later the domain was resolving but various DNS tools were still reporting several errors. This problem at BlueHost stopped the viral momentum of one of our pages costing thousands of future visitors. Never using BlueHost again.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I have been with Bluehost for a few years, but not anymore after this week. I have had constant issues with slow loading, and timeouts. Anytime I send a complaint I get the same cut and paste email that does not address anything I wrote! I get nothing but constant excuses as to why my site times out, why my clients tell me it loads slowly, etc. The final straw came this weekend when my site crashed. First they blamed me for uploading malware. Then they changed their mind when I told them I hadn't updated the site in weeks. Now it must be concrete5's fault. Regardless my site is gone and I have to rebuild it since their backup was screwed as well. Thanks Bluehose, I mean Bluehost!

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I've been hosting websites on bluehost for a couple of years now. And so far it has been the most qualified hosting service that I've ever signed up with.

1st - Their support is incredible, besides the regular "e-mail ticket" they have a 24/7 Toll Free Number which really helps specially when you have no talent with web structure in genera, they are really patient and most of the time they help figure out a solution for your problems really fast and they also have a live chat.

2nd - The prices are really competitive you can host unlimited domains name for under $4 a month. You get a free domain name once you sign up with them, and they have a few features like the referral program which you can actually make money referring people to host their websites on bluehost.

3rd - You get something around $200 credits to spend on facebook, google, yahoo advertising.

4th - Unlimited email accounts, I've seen some hosts charging by email created, on bluehost you can get as many accounts you want for free.

I really like Bluehost, excellent host!

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

I enjoy BlueHost over the majority of hosts I currently used.
I recently switched to BlueHost when I had enough of GoDaddy and their "support"
I went with BlueHost and it basically was an instant setup. I just had to configure my site to WordPress in the cpanel.
They do handle my support queries easily, as long as it's in the morning or at night.
If it's in the afternoon, I'd have to wait 15-20 minutes.
The staff for the most part is friendly, easy to work with, and setup my nameservers easily.
I'd recommend this to my friend because their prices are EXTREMELY cheap and easily affordable for a small business.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Bluehost customer service is beyond bad. I was assigned a welcome account manager when I joined and I asked her some questions about transferring another site I own. Two weeks later I still didn't have a response. I submitted a ticket and a really rude jerk writes back talking down to me. He had not even taken the time to read my question. So I called them and another rep who answers makes me repeat the full story and actually tells me that the various departments don't communicate. I have canceled my account. I would rather pay a little more for a better provider.

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

The Bluehost customer experience is amazing. The technical support and the money back guarantee make it feel like they really care about you, and the entire experience was very painless.

However, I have very little knowledge about web hosting so it was too complicated for me. I imagine this would be true with almost any web hosting service.

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

When I originally joined bluehost, I did so because my last hosting provider was beyond horrible. Their plan at the time seemed reasonably priced, but I quickly learned that I was paying too much in many ways...

1. Around the time that I got my account, their servers were hacked where my site automatically rerouted somewhere else. When I complained to them about this, the first denied any responsibility (it's YOUR server guys, it is YOUR responsibility to protect it). After fighting with them for a while, they told me the only way I could protect it was to get a dedicated IP address from them. This took my initial "relatively inexpensive" rate and pushed them into a much higher price bracket that I didn't expect.

2. When I signed up, I was told that they would back up my account - when their server crashed, I asked them to restore my system and they refused to do so. At that point I started making weekly backups of my files when they started to threaten me that they would terminate my account if I continued to do so. If these clowns would have done their jobs, I would not have had to do that.

3. In general, their online and phone support is beyond abysmal. Every time I contact them, I get some snarky jerk who acts like my questions are beneath him and tells me that he can't help me. It's YOUR server people and you don't even give full shell access so how do I fix my own problems? Most recently I needed to install Mediawiki for my team and it didn't work. When I sent their support an e-Mail to help me solve it, they ignored me. I wrote back three times at which time they told me to simply reinstall PHP. That did NOT solve the problem. I am still waiting for them to solve it now.

Since I am extremely busy, I have avoided moving to another provider, but due to their continued rudeness and ineptness, I am going to drop them, tell my friends to drop them too (and believe me I have a lot) and hope they go out of business like they should.

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

I have used Bluehost for a few years and was totally happy. Recommended it to other people, too. But in the last couple of months, a very important feature has disappeared. I have contacted support about it several times, and nothing ever gets resolved. Support has always been great and helpful. Now they are still courteous, but not so helpful.

Prior to a couple of months ago, I was able to go to Site Backup and Restore and download a zip file of my whole site plus the database. Then something happened, and I am unable to do that anymore. I even subscribed to BackupPro, thinking that if I paid (which I was OK with doing) I could get the cpanel backup again. No, that didnt work either and I asked for my money to be refunded. I am getting errors when I go to download the zip file.

I know they provide hosting for a minimum charge, but if a service is no longer going to be offered, all they have to do is say that. I can't seem to get any kind of straight answer about backups, except that, as I was told on my last call, that backups are a courtesy service and don't HAVE to be provided.

I have noticed that my site runs very slow. Before I even signed up, I told tech support I was going to be hosting a site that sells hi rez images. They said not a problem, I would not come anywhere near the limits, so go for it, which I did. Today, I notice that they are doing CPU throttling.

I am very disappointed in what has happened at Bluehost the past couple of months.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

How fast is BlueHost support?

I have been with BlueHost for few hours and they already suck!
They say on their web site: "instant setup".
Took my wallet, paid the 120.2$ and waited to the magic to happen.
Half a day later I got an email saying that my application is incomplete. They asked my scan my Credit Card and send it to them. WTF? Done it.
Late in the night seeing that I get no answer from them, I contact them to see what's going on.
'The next operator will be available in 15 minutes.' WTF?
Finally I get to speak with someone: 'Wrong department. Please hold while we transfer you'.
Finally I get a real human to speak with. They told me they lost my email (the one with the credit card). So I need to scan it again and send it over. 'We will contact you later'.
It was already late Saturday in USA and they DONT offer support Sunday. I was prepared to buy yet another hosting from a different company. As backup. In case BlueHost screw it.
After waiting another day, they slap me hard again: they asked my ID also. So, yet another day for them to process the new document and YET another day to receive the answer: your application has been rejected, your charge will be refunded in 7-14 days!

I got a better hosting company meanwhile.
If you are in a hurry, stay away from BlueHost!

Visit host
★★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

bluehost hosted the website fine. but for email is was HORRIBLE
we made an easy transition to them from our previous host, and with some minor hiccups everything worked fine for a couple weeks. Then our emails stopped being delivered to clients [we had no idea until we were getting angry phone calls] then we had issues with outgoing email, our emails were sent into clients spam folders, the emails between employees within our company were not being delivered or being marked as phishing.
I was on with support for 15 hours that week trying to figure out the cause and work with them. I also submitted an urgent support ticket that never got a response. They blamed it on our Outlook and ect. We moved hosts and the new host was able to diagnose our previous issues in under 5 minutes. the server we were sharing had been blacklisted and therefore we were getting the repercussions.

The reason i dont entirely tank the rating for customer service is that many times they did answer my questions regarding how to do something fairly quickly, their chat is great and response [especially sales]

so if you only need a website- use these cheap people theyre fine. but if you are using it for business they do not offer reliability or viable solutions and diagnosis

Visit host
★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

OK...so we decided to set up a reseller account with Bluehost, in order to be able to sell Wordpress to our clients, based on Bluehost's promises of 99.9% uptime. That was Wednesday of last week. Today is Monday. I'm now shutting down the account because it was down 6 times in the last 72 hours, including a 30-minute outage at 10 AM today.

I gave Bluehost 2 stars in support because they are US-based, and seemed to be trying to be honest in telling me that my experience was unfortunate and unacceptable, but nevertheless couldn't really help.

Quoting now in response to my ticket: "We apologize for the issues that have occurred on the server recently. We respond to server issues as they occur. However as we are a shared hosting environment with multiple accounts per server, it is impossible to provide a 100% uptime of our individual servers. Server spikes, poorly written code, malicious attacks and many, many other factors can affect performance on a server.
As services stop responding in a timely manner our admins investigate the server, to determine the cause, and when needed deactivate accounts that are abusing services, or causing them to fail. We apologize for the inconvenience this may have caused you, however the only real way to provide 100% uptime for any web server is to host a domain on a redundant array of servers.
We do not provide this type of service, and most providers charge several hundred dollars a month for such services. With the low prices we charge, we are not able to offer redundant servers."

OK: so I understand now. Multiple outages are expected to occur as Bluehost isn't capable of operating on its shoestring budget to provide anything better. Why are you in business!??!? Nice support guys though. Deeply apologetic. They deserve to work for a better company.

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

Blue Host was fantastic and i don't regret going with them, they have a good support team that has fixed all my inquiries. I don't know any code at all but that doesn't matter, using their one click installs you do not need technical expertise. I have recommended this site to my firends

Visit host
★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

I am on the phone again with support for bluehost receiving no answers. My sites have been down for 9 hours now with no explanation. The splash screen on my sites says. :site will be down for 30-60 minutes for maintenance.

REALLY! Again bluehost!? I have requested to be changed to another server box...2 times...nothing.

Tech support is left holding the bag for the non existent higher ups who I was told are in a different city entirely. So he has no clue what is happening.

Wow. Just wow. After 7 years being with you bluehost...even I am done., . Tomorrow I go shopping for a new server.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Bluehost is best because it is very reliable, affordable and it is one of the best web hosting with over 16 years experience.
I have never experienced any downtime or
any other issue with bluehost. Bluehost also
build their own servers so no downtime and any other issue.

Features are really good
BlueHost Professional hosting offers Secure Shell Access (SSH), SSL, FTP, AWStats, and FastCGI. It supports all latest technology under Linux platform, including PHP, Ruby on Rails, Python, Perl, MySQL and PostgreSQL.

I love their Customer Support they have always been there for their customers.
With a great forum support also all of your queries will be answered on the forum.
Email support, Phone support and live chat support all these are really good.

I personally recommend Bluehost web hosting
it is a top notch web hosting at affordable price suitable for all.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

I signed up with BlueHost in February 2013 because they were the recommended hosting solution for WordPress. I left GoDaddy because of the poor support and very poor uptime and slow speeds. BlueHost was great the first couple of months, but as summer came around I started to notice all of my sites getting slower, email was not so great and I was starting to get site timeouts.
I am a web designer/developer and had recommended bluehost to many of my clients.
Well that was mistake, August 2nd and then again on August 9th of 2013, BlueHost went down - no website, no email, nothing. I lost money, my customers lost money and everyone is frustrated. The downtime was a good 8 to 12 hours. The tech guys were great at responding but the answers were always the same canned responses.
BlueHost was acquired by Endurance International Group in 2011. BlueHost offers cheap hosting but you get what you pay for, EIG is notorious for overselling and packing their servers with users. The results are very slow sites and now major outages. HostGator and HostMonster also suffered the same fate; both are owned by EIG as well.
If your revenue generation is reliant upon your website(s) being up, take a look at hosting that is not on a shared network like RackSpace, Intermedia, and Site5. It will cost more but you won't suffer the same fate as the EIG customers do now.
I would recommend BlueHost to those who want to host a personal site and do not care about speed and uptime, but it is not for the business user, small or large.

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

From my point of view BlueHost is one of the best if you want wordpress platform with your hosting. After all it is recommended by wordpress themselves. I think the prices are bit high it should be aroung 5$ per month for one year but there prices are 5$/month if you buy their hosting for 12 months. But they give a lot of features which gives complete value for the money.Their customer support is quite good and resonably fast.But it could be better.I think this host is suitanle for anyone who wants to start a blog espacially a wordpress blog.
They also have free domain name for one year . They have handled problems quite effectively. Their uptime is also pretty good. At the present i think their servers are down for maintainence.
I would summarize the above with following words
" Blue host is close to perfect for customers who want to start a wordpress blog with dmain name and many other features.Price are also good. Customer service is laos very good.
For blog hosting i wwoukld give it a 4.5 star"

Visit host
★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I have a dedicated server with Bluehost paying $150 per month, in three month blocks... and the level of support is well poor.

Live Chat support is not offered, getting through to them simply results in a please call in.

Calling in means a long wait in a queue and if you phone general support you then have to queue to get through to dedicated support.

Tickets - well these may get answered in a week or so after submitting them,

I've also experienced a major outage with my dedicated server down for most of 24 hours...

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I love bluehost, there are the best hosting company i'v ever seen. I hosted one of my blog there, since then i'v never encouter server problem. They always respond to my need, each time i contact them.. They are the best and alway the best they will remain..

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

So a back in April 2013, my website was becoming to big to be on shared hosting so I decided to buy a dedicated server with bluehost.
At the time bluehost looked great, and I bought their mid range server at $199/month, this price was great for me.

Before August bluehost was good for me, however one thing that did bug me was their support for dedicated servers, they don’t have live chat support so you have to call up. This may be OK if your in the USA, but I’m in the UK so it means I have to call their international support number first, then I have to be transferred to their dedicated server support team.

This means I have experienced waits of up to 30 minutes to get some support. But to be fair the support I have received is good, it’s just accessing it that can be hard.

But on Friday august 2nd it all went horrible! I mean horrible!

On august 1st I had launched my next large website, and within 24 hours it had gained over 3000 members and got over 50,000 visits, I expected this launch to get even bigger on August 2nd and I expected my new site to grow even more at a faster rate. But… It didn’t. Why?

Bluehost suffered a massive outage causing all my websites to go down. My sites were up and down for well over 36 hours, disrupting over 150,000 people that tried to access my sites. It completely screwed over the launch of my new website and it screwed my established websites. After 24 hours of repetitive tweets on twitter from bluehost saying “it will be resolved soon” I thought enough was enough and I decided to look for a new dedicated server company.

It is now august 4th and I have a new server with liquid web and they specialize in dedicated servers so their support is amazing and I have already had my sites migrated from bluehost by their migration team.
But also today a new problem has emerged. Due to my websites being down I have lost my google rankings and dropped from being #1 to past the second page!

My daily revenue has also decreased by over 50%! Meaning bluehost has totally caused my business to go down hill. Now I’m on a new server I hope I will regain my rankings and revenue, but for now I am very annoyed with bluehost. I’m at least glad that liquid web has a 100% up time guarantee.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

From my point of view every webhosting service offers great service. But bluehost makes the difference for me because not only its free of ads and annoying pop ups its fast and convenient. It gives you awesome offers and the payments methods are smooth and easy. I personally gurantee that with bluehost no one will be dissappointed. Its epic I voucha as a customer

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

i have gone through many web hosting comapany's and i want to say that blue host really rocks.First of all, it is user friendly just a college student like me can handle this very professionally and it is value for each money we pay.As a college student i only prefer bluehost because using this service we can save our precious money and time because its user friendly

Visit host
★★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Worst host i have ever seen. SLOW, DISCONNECTED, OFFLINE, happens all the time. Our team has to move to somewhere else, their home website has been often crashing. Recommend not to use.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

Servers are going down at least once a month for hours at a time. I guess that's okay if you're hosting personal sites, but for business sites, it's not good at all.

Visit host
★★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

Bluehost has been down 100% since last night, almost 12 hours. No email, no web sites, even their own website is down. Bluehost has put my company out of business and I recomend against using them

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

BlueHost has been good in terms of reliability of the service. They server has been down a couple of times this year, so I can't say it's great. But what I can say is that they don't take phone calls when their server is down. Basically, you want to find out when they expect to be back and you call to the main line... there is NO option to hit the button #2 to talk to their support team. Leaving your customer's desperate is not the answer Bluehost!

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Horrible customer service support. I called and someone hang up on me even without talking for reseller account.

Visit host
★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

i use bluehost in alberta canada
their so called unlimited domains has a file cap - so if you have 60 domains like i do and they are all running wordpress you will make out your file count. This was very misleading and unlimited means without limits. They have a 250000 file limit.

so - i was forced to upgrade to a vpn service for 24.95 per month and ever since my email has not been functioning well. I can hardly send out email from my local machine using thunderbird. I spoke with 6 different people in tech support and all but the last one was blaming my end and told me to dump my cache and do a bunch of things as the problem is on my end. the 6th guy did a trace and telus my isp is blocking bluehost.

turns out that bluehost has lots of spammers on it site and isps have been blocking their servers.

they are now trying to get me up and running but have in no way offered any compensation for my time one the phone which is about 6 hours or a credit to my account.

time for an another provider and time to say goodbye to bluehost

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

i consider, that is very useful and cheap, i can store unlimited files, email accounts and databases for the same price, there is a very fast chat system for support and sales, :D but all is only in english :(

Visit host
★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

I can only relate my own story but searches online suggest that my experience is quite common with this company. Firstly I wasted over a year on their shared hosting that constantly throttled my sites. I went down from 300 to 500 visitors a day to maybe 150 per day. Google stopped sending me traffic as some pages would take up to 19 secs to load. Then I decided to move over to VPS and this was the final straw. After less than 24 hours my site went down and although I started up tickets and received automated responses, I never had a human get in touch after repeated emails, Online chat was unavailable after moving to VPS and my only option was to phone them. Being from the UK, I decided to cut my loses and give up on hosting. Before my sites went down, I'd luckily decided to mirror my site on Blogger. When my VPS went down I lost all my images, as they were being hot-linked from Bluehost, but I'm happy to go through my entire site as long as I don't have to suffer by the likes of Bluehost. My advice is stay clear of this company. In my experience, they're a complete waste of time, as their customer care was none existent for me. Since moving to Blogger my site has risen in rank from just under 2 million to 700 near thousand. My page speeds, even on image intense posts, are under 5 secs. My site is basically where it should have been for the last year or so but which was kept under by poor hosting.

Visit host
★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I found very very long technical support Chat wait times minimum 15 and upto 60 mins every time I tried to have an issue.

And their support phone service is not working either as I called from outside US, both numbers got disconnected after I reached them for a few mins.

Visit host
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

We deal with several hosting companies since we build websites for clients but we aren't in the hosting business so we insist clients host their own sites. Have had many issues with configuring "standard" functionality like PHPmail & sendmail for example with some big-name hosting companies. No such problems with Bluehost- as a matter of fact, it's the company we recommend to our clients when they are looking for advice.

The support from Bluehost isn't the greatest but that's par for the course. The online chat support pretty normally has a 20 minute queue and then 5 minutes for them to "get" your issue. After that, once the catch on to the problem, they usually stick with you and have some good recommendations. For $10 a month, you really can't expect much more than that.

Speaking of $10 a month - it's very disappointing that the low cost of entry (about $4 a month) expires after a year and raises significantly with no coupons available after the first year. For a small site, it's worth just getting a new $4 a month account and then moving everything over. Seems like a lot of work for them and for the consumer. The strategy might be working but it makes most of my clients "shop" every year. I'd recommend Bluehost look at a retention strategy to build long time loyalty that will help then get long time referrals. Just a thought.

Visit host
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I have been running content sites since 2008 - over 5 years since.
I have two bluehost accounts and one hostgator account. based on the last vigorous updates on google ranking algo.. am giving up content sites for SEO and moving to listbuilding.. as a result i want to be left with one hosting account and retire the other 2..
Question: Do I retain one bluehost account? or do i retain the hostgator account and close the 2 bluehost accounts.
I've already decided what which one I'll retain and I'd like to offer my experience with both companies.. so you can use to decide.. incase you are comparing the two.

Robustness & Reliability:
When bluehost goes down - it can do so for 15 minutes to two hours. This can suck if you are in the middle of a launch or a serious paid campaign.. This has happened severally for the last 5 years.. incidentally one account can be down and the other is not.. so it depends with the neighborhood you are set in..
Hostgator.. I can't say it doesn't go down.. but atleast I've never noticed. I've been with them for the last 2 years.
Technical support
with bluehost It's hard to find one support agent offering a comprehensive solution.. with their live support you can be transferred multiple times across departments.. and each agent doesnot read previous input in the chat.. they ask how can i help.. so you start the story all over again..
Bluehost live chat takes a long time before an agent attends you.. on 26th dec 2012 i waited nearly 27 minutes before i could get an agent to attend to me.. who later told me that he can't help because the issue relates to billing and the dept.. will open in 4 hours time .. which i find ridiculous for a company with international customers plus all the time difference e.t.c.
Hostgator - the technical team know their stuff.. plus they are willing to even login and adjust some settings for you at no extra cost.. compared to bluehost they tell you to hire a webmaster or follow the neatly designed tutorials and do it yourself.
Email limit - i had a socialbookmarking plugin that was sending emails to ping.fm for distribution.. i used the plugin at bluehost and at hostgator on various websites; the plugin exceeded the set email limit per hour per account. bluehost responds by suspending my entire account.. over 35 websites down .. hostgator responds by disabling cronjobs and informing me via email.. the rest of the sites were still up and running.. (on this issue alone hostgator are more human/ understanding, bluehost i find them punitive implementing every letter on their TOS without warning / delay)
Billing:
if your account expires at midnight .. it gets suspended same minute at bluehost.. with hostgator they allow upto 10 working days to sort your billing and just so you know during this period your services are up and running.. with bluehost if you don't sort your billing your account is deleted PERMANENTLY after 10 business days..
I had an incident where my credit card expired and the band delayed to renew it on time.. but i had tons of cash on paypal.. but as you know you cant make a pre-approved payment with paypal even if you have a paypal balance.. if your credit card is about to expire.. the only solution is to make a direct paypal transfer.. so this happened to me when one of my bluehost account was about to expire.. i requested that i send them paypal deposit to offset the renewal period.. they returned the money and said their system only works with paypal preapproved payments.. so services will remain offline until i can sort the issue with getting a new creditcard..
Those are the main issues i can recall.. my conclusion is.. am staying with hostgator and i'll let the bluehost accounts expire naturally..

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

I had a shared BlueHost account for many years. They seem to be the most valuable shared hosting provider out there with cPanel, which is a great way to manage websites on your own. One day, I received a notification from BlueHost out of the blue that I had violated their acceptable use policy and that my service was suspended. I had no recourse due to being locked out of my shared account so I contact their live chat support that told me I was using their server as a storage host which is against their policy. The offending files that they thought I was hosting on the shared account was 2 cPanel backups that were in the root and were recently generated and soon to be downloaded. I explained that it was simply a backup of my site (by a utility and method that is provided by them) but they would not back down. I sent an email to the very public CEO of the company who returned my email with a very rude comment about not reading the terms and conditions and being a bad customer.

The bottom line is that, from my experience, their service is good, however their policies and support reps (including the CEO himself) do a very poor job of communicating their policies and understanding the ramifications of backing up your website and how it relates to their policies. If you cannot afford to have your website down due to false accusations of abuse then this provider is not for you.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

every day at pick hours we get this message Bandwidth Limit Exceeded

The server is temporarily unable to service your request due to the site owner reaching his/her bandwidth limit. Please try again later.

Visit host
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I wish that a hosting provider run all time with no error database problem.
bluehost support staff is quite good might they'll take more time than usual sometimes but provides accurate support as needs.
they all (staff memb.) have to know what a random user wants and love.
bluehost is the name as self ..... simple clean and sharp.
bluehost suits for every kinda of publishers. but as an blogger i would to say that it as a technology bloggers.
ya defiantly i'll recommend bluehost to my relatives which looking for a well hosting provider.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Bluehost is the most helpful hosting company I have ever had. The customer service wait time is minimal, and they are able to promptly and EXPERTLY help with any issues I have.

Most recently, a custom plugin was accidentally updated on our site, despite the designer's warnings that if the plugin is updated, it will "break the site". One of our employees very innocently updated the plugins...which broke the whole site.

I contacted the designer twice by phone and 4 times by email, with no response in 3 days.

I called Bluehost and they fixed the problem in less than 10 minutes.

This is not the only instance of them going above and beyond to help us with issues- issues that are not even their responsibility necessarily.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

Certainly the best hosting company according to me.
I have'nt worked with many hosting companies but in early stage i used to change my hosting from one company to another until i found this one. Their uptime amazes me.. Most of the hosting companies used to block the domains for 24 hrs for over usage., But BLUEHOST does'nt.
Their customer support is also very good..
Certainly the Hosting company of the era.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

In keeping with the question - in my experience BlueHost sucks!

I just lost two clients valued at $3k per month this morning because my bluehost server was down again. it was the 7th time this year. Five of those times, I was notified by my client themself. Why? Because Blueshost does not notify you of server outages. The other two times I happened to catch.

Their chat support is horrendous. Submit a question and wait 5 for them to answer. Their phone support is a tad better - if you can get to someone who knows what they are talking about. 50/50 shot there.

Anyway - I'm in the market for a new solution that is solid. I host about 13 (now 11) web sites as part of a managed services agreement. Any advice of something with stellar uptime and support would be appreciated. Either way - I'm off of BlueHost within 10 days (I had been a client for over 5 years). I just cannot stake my business on their deteriorating support and uptime any longer.

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

It really pains me alot to know this Host is here with some Star rates...

They suck when it comes to Features.
I need fsockopen and it was listed, but not working for my Script.

That's All.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I am using Bluehost hosting service for more than 10 years for my business. They are offering amazing service and packages which suits small to mid size and large enterprise corporations . Outstanding Support, Speed and Flexibility, Blazing Fast Servers, SSH Secure Shell Access and lots of features.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

Before I began my first real site, I had some experience with free hosting sites. Compared to them, BlueHost is an elite hosting.

The features offered at BlueHost, are brilliant. $4.95 a month for an unlimited hosting with free domain, is something you rarely see. It would probably be number 1 hosting, if it wasn't for these 2 things:

- Uptime isn't dependable - 3 months ago, my site was down for about 40 minutes. Every serious webmaster know that even less than 1 hour, can seriously hurt his online profits.
This only happened once, and I received an apology on email, shortly after. If anything, its good that they are aware of the downtime.

- Site design is too simple - Many ran away after they witnessed it. I tried to get a friend of mine to host at BlueHost like me, but it was futile. He believed that anyone with basic computer skills could design a site that way, so according to him - it was scam.
They need to make their design more professional. That way, people will trust them more.

Since its so simple, its great for beginners and experts alike. Support is friendly and replies fast. I recommend this host for people that want to start their own business. I host my shop there, and that downtime was the only thing I hate about them.

In a nutshell, great hosting service.

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

i think it is a very good web site for web hosting.it has almost all features like good uptime customer support and other that forced me to believe me that it is a best web hosting site.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Im an IT manager of a large transportation company in Reno, NV. For years we had a smaller local company host our 9 domains and things were okay. The issue was support. The sys admin for that small hosting company only worked 4 hours a day. If I needed support during those off hours, I was out of luck and it badly reflected on our sites. Also, their hosting service cost us $180/mo!!! No kidding!

Ive since, recently, switched to BlueHost. As I cannot comment on uptime just yet, the rest of the service is GRADE A+. Support really does live up to its claim: a voice on the line in less than 30 seconds. See if YOUR hosting service can do that....

We run three different WordPress sites and they load faster than the other host we had. Also, we host SQL databases on two different servers at our facility and the redirects and A-records set on Bluehost work flawlessly.

All in all, and for the money, Bluehost ROCKS!

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Well just easy to say, to avoid. AVOID.
I wanted to change hosting company just because price was cheaper so I payed a hosting plan with bluehost. It was weekend and office was closed, and the phone number I gave was the office one, since it was my company's host.
So they deactivated my account, and told me to call from the office number and say the last 4 digits in the CC used to pay.
And so I tried for 3 days, and I always listened that they could not access my domain and account and to call 30 minutes later.
Now my previous hosting expired and I have no host, so I tried to contact them to cancel my account since they have a refund account anytime, and now phone is not enough, I am forced to send a copy of CC and valid ID for a company.

And so I payed my previous host company Inmotion hosting wich were as always great and still no refund from Bluehost.

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

Blue host offers private servers and other great features.It is affordable and reliable.It offers many scripts like phbb,wordpress etc.Is consists of live chat and it offers support like 24/7(which is true)

Their services are awesome unlike many other hosting sites.
Blue host is suitable for any kind of site(forums,merchandise,what not).In simple words---it is awesome.I left my other hosting service after looking at it.I would recommend blue host.

Visit host
★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

I have been using blue host for almost 2 years. They have so many issues in for support.
For email support they ask for at least 24 hrs and they never respond before 36-40 hrs.
In case you want to get connected to chat support it will take 30 mins to get connected and then 5 min for any response to your query.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Worst hosting I have ever had. Firstly, I had shared hosting which constantly went down, then I upgraded to their new VPS which is still in Beta. This is when my real problems started. I'm currently going through cancellation as my site has been down for more than two days now and because they won't deal with me over chat (as I'm not on shared) they either want me to phone or raise a ticket. I'm from the UK so I raised a ticket. I got an automated response saying they'd be in touch. THIS WAS 3 DAYS AGO!! And worse than my sites being down, I even can't access my cPanal. I've just set in motion a cancellation so I can at least get my money back, if not my site or files. Good thing I migrated all my files to Blogger (Blogspot) before all this went down or I'd be still waiting on them for help in getting my sites back. Take my advice, if you're looking for hosting, look at Blogger. The page load speeds are much faster than most hosting you can buy and I've seen sites at 140,000 using Blogger. How do I know this? I use a plugin for Chrome and Firefox called Wappalyzer. Page speeds that took upwards of 19 secs with Bluhost shared takes max 4 secs on Blogger. Do yourself a favour, migrate your files to Blogger and get free hosting for life, No phoning Google up to ask where you site is because they have it all backed up and running smoothly. No hosting fees either. What more can you ask for?

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

I hosting about 10 sites in my bluehost account for an year now and i could say that it has the best shared hosting platform ever built . I have not faced a downtime with the sites.
But the response time of the server is little slow compared to hostgator.
After i bought a dedicated Ip address the response time to service improved a little.
I am overall satisfied with their hosting service and its the best value for our money.

I Highly recommend them.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

BlueHost is absolutely one of my favorite hosting providers. I was looking for a suitable, affordable web hosting service for my Wordpress blog. Through Wordpress, I actually found BlueHost and got a discount. Their affordable solutions and great 'extras' (such as email accounts, free domain, $100 Google advertisement credit, unlimited space, etc.). Using BlueHost is extremely easy. Even if you are not especially tech savvy, you will be able to format a beautiful website. You have control over everything with BlueHost. I am very happy to have been introduced to BlueHost. I have not had any problems in all of my time with my site. Thanks to BlueHost's affordable and easy options, I now have a fast, efficient website that is now receiving more viewers than ever before. It is also always nicer and more professional to have a regular .com site than a .wordpress.com one. As I mentioned before, I have not had any problems, so I have not yet had to contact customer support service. (If I did, I'm sure that it would be great!) BlueHost is suitable for everyone, whether you are hosting a basic blog to a full blown ecommerce site. I would definitely recommend BlueHost to anyone who is interested in web hosting, whether they are newcomers to the whole web design industry or professionals in the field. Many of my friends are already using BlueHost to power their sites because I told them just how awesome it really is. I am now currently using a WordPress hosted .wordpress.com blog site, because I am searching to find other web hosting services, & because I like to try new things. But overall...BlueHost is AMAZING!

Visit host
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

BlueHost are really good because they have good servers, easy FTP file transfer, it's quite cheap and there is infinite storage.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

With BlueHost, it’s easy – there are no endless plan configurations, with different specs and confusing fees. They offer one type of hosting service only, focusing on shared web hosting. Nevertheless, it doesn’t mean that small businesses and organizations can’t use this shared hosting plan; in fact, the plan is so feature-packed that it may appear as a very sweet deal for the companies that have low to moderate traffic requirements.i have tested the shared web hosting services offered by BlueHost and the results are positive. i liked the fact that the company offers the easy-to-use and efficient cPanel administration tool, which gives users complete control over their web hosting account.BlueHost us assists the customers who want to deploy eCommerce applications by offering them several technical features that are essential for running an online store. Among them, we can note the SSL secure server, the password protected directories, and the openPGP encryption. These features allow clients to build secure and reliable eCommerce applications that are protected from fraudsters and the attacks of hackers.
The script library gives you the most popular open source eCommerce applications. Users can choose from OS Commerce, Agora, Cube Cart, and Zen Cart, which can be used to create professional-looking online stores that attract visitors and create revenue.

Visit host
★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

I have had a terrible time with Bluehost. I have many accounts and sites with them and experience downtime regularly, even with the Pro accounts, which I upgraded to with the hope that the service would be better.

Often the sites are slow - they hang for a period of time while trying to load. I think it has to do with PHP processing, MySQL requests, or both, so if you use either, DO NOT use Bluehost. At other times the sites are completely unresponsive. I have a lot of my client's websites here and I've nearly lost clients due to the poor reliability. I have to worry about it constantly.

I would move all of my sites from Bluehost, but it would probably take me a week or more to do it and I just don't have that kind of time.

They heavily promote the fact that you can put as many sites on one account as you want. Why??!! Ever since they started that, performance and reliability have nose dived.

I DO NOT recommend Bluehost.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

I highly recommend BlueHost for personal and business enterprises either you are a computer guru or not, you can work with BlueHost. I am an IT Specialist for more than 7 years. Applying scripts are at ease with no problem but in fact as far as minor issues is concerned, it will not screw up your mindset, perfectly recommended! Several features why I like Bluehost includes: Good hosting, control panel, 24/7 active on-line support, website builder, e-mail, and the security features.

The professionalism of their support staffs are great! They were able to solved minor and major issues in a well-versed manner. HIGHLY RECOMMENDED! Keep up the good work! God bless!

NASH DELIGERO
IT Speciaist
Countrywide Consumers Cooperative

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

I love Bluehost since I had my domain for a couple of years now and so far I have no problems. I like the design of the domain panel and I got a really good price. I would recommend Bluehost.

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

I use hostgator & godaddy also in my past. I use a script with google docs to check the up-time of my website. This script will check the up-time in every 5 minute and when your site is down it will check in every minute.

In a day i receive 30-50 sms regarding down time of my website but with blue host i will receive sms once in 2 or 3 days. This is the best thing about bluehost that it is providing real 99.9% up time.

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

Very good, since the service's help very good and uptime is up always! I like the control panel and the good hosting. I got a really good deal off of this site.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Today I spoke with John, a technical representative with BlueHost. It is my pleasure to share with you that he was knowledgeable, efficient, patient, and very professional in all aspects of the issue we were having with our e-mail account. We commend his dedication to excellent customer service and would like to request that he receive recognition for his professionalism.

Thank you so much. We appreciate it.

Sincerely,

Cindy Gatchell
Business Manager
Sublation Station

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Thank you SOOOOO MUCHH John Boone!!!

You are a very dedicated helper. The service was outstanding and efficient it is a pleasure working with technician like you.

My personal suggestions is that bluehost should give trophies with bonus to their employers like "John Boone".

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

So far I have had ZERO problems with BlueHost The e-mail works great unlike godaddy, and the Cpanel is easy to use with tons of features. The value is great one price gets you unlimited everything.

Visit host
★★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

I have had my websites hacked multiple times while having them hosted on bluehost. They attack the .php files. As soon as I switched them over to somewhere else, I stopped having problems. I'd love to believe that it's something to do with my website or Wordpress but the fact that the only change I made was to switch the hosting company leads me to believe that the security holes are on BlueHost. I've had to spend a lot of money getting rid of the code and I'm moving all my sites away from here as a result. Other than that the customer service was fine. They weren't able to provide me with any resolution or any type of concrete steps to take to fix the malicious code problem. That's the sad truth.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Blue host rock's it has a unique web template, Great Service and best of all great Support!
Why choose blue hosting you ask?
The support latest website Scripts Such as myBB, WordPress Joomla
There always there to help!

Check them out you won't be let down.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

Late last year I moved all my webhosting from Godaddy to Bluehost mostly because I was disappointed in the speed of my Wordpress sites at Godaddy. In general, I have been very, very happy with my decision despite the work involved in migrating everything over.

At a client's request I recently had to move a site I developed on Bluehost to Godaddy for hosting. The interaction with the technical support team at Godaddy only served to confirm my brilliant decision to move to you. Their customer service gave me both wrong information with a demeaning attitude. They eventually told me that they could not help me because they do not support Wordpress issues. They said I had to figure it out on my own. I am not a high maintenance web designer but, seriously, leaving a customer high and dry when they pay to host on your system?

That said, I have never experienced this from Bluehost technical support. They have always gone above and beyond what I would consider their role in supporting customers. The solutions they suggested have not always worked but they don't stop until they get it right and that the customer is satisfied. And they don't make me feel like an idiot. I am a designer first and a back end programmer waaaaaaaay second, so I appreciate I little help on the technical end of things. And this is what I get from Bluehost.

Keep up the great work! It does not go unrecognized.

Visit host
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

First, I want to compare them by price. While other hosting providers provides a cheaper offer at $4.99/month or same as it, compared by the number of features offered, Bluehost comes first at only $6.95/month at unlimited databases and emails. The same unlimited plan costs $14.99/month at Godaddy.

Bluehost is Cheaper!

While every hosting provider has periods of downtime, I have noticed about the same down-time for both, whenever they have a maintenance going on.

The sites powered by WordPress are loading noticeable faster on Bluehost. Here, I refer mainly at the time the connection is made to database, before even the site is being loaded. At other providers, that waiting is longer by 1-3 seconds depending on the database size. I do not even want to mention the hosting provider FatCow and Godaddy etc. where this waiting time is 15-20 seconds!

Bluehost is Faster!

In case you want to have plug-ins or additional functionality running properly, DON’T sign up with any others providers!

I remember I had a very bad experience in the past, when a client of mine wanted a newsletter software installed on his Godaddy server. I managed to install it, but than, it would not send mass emails. Testing the same functionality on Bluehost, it worked with no problems.

Speaking with Godaddy technical support, they told me we need to upgrade the account and pay like $150/month, so we can have that feature supported! No thanks.

Bluehost has more features configured and installed!

Another bitter experience with Godaddy, it was when we have lost information on a website we were developing, with no manual back-up at that time. After we figured out some problems with the content and that after few days, we found out that Godaddy only stores the back-ups for 1 day. If you need to go to an earlier date, their programmers need to go in there manually and restore it for you for the cost of $150. Your mistake your pay!

In exchange, on Bluehost they store the back-ups for 30 days so you don’t even have to worry about using your own back-up manager.

Bluehost is more trusted! Godaddy plays dirty!

For some unexplained reason, on Godaddy, whenever we make a fresh install of WordPress we need to wait at least 30 minutes for the database and username to get created. In case you need to change the FTP password you need to wait another 30 minutes, waiting precious time just waiting when you have that deadline in few days.

I haven’t heard of such non-sens on other hosting providers including Bluehost.

Bluehost saves developers time!

Both companies respond in pretty quick to phone calls, however on Godaddy the waiting is higher due is a large company with more clients.

What I liked on Bluehost, is that sometimes they do things for you and they really want to help without charging you extra.

On Godaddy, they always try to up-sell or have no clue about my problem.

Bluehost support is more professional!

After all! Bluehost is the winner! I use Bluehost now and will be in future. I also recommend it to all my friends.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

And i actually mean it.
Bluehost with their extra ordinary service and support have build an amazing reputation around the silicon valley.
before becoming a customer i was to know 1 basic thing, whether there would be someone to hear me when i am having trouble regarding my site, whether someone would be available to troubleshoot my problems.
Well, I can assure you one thing, any and every support queries are handled by the folks at bluehost on priority basis .
The customers of bluehost do not need to be some computer expert or a programmer.
If u have the basic knowledge to express the problem you are facing in the simplest of language, then you can be assured that bluehost has interpreted your problem and are well on the way to solve it.
Bluehost has the best customer support and thats what makes it stand among its competitors.
Blueshost is suitable for all kinds of customer.
If u have few thousand visitors or a few million everyday, you can be assured that bluehost can stand erect with the traffic and still run smoothly.
I would certainly recommend bluehost to everyone around.
It is a landmark in the field of web hosting. Blue host stands for creating new heights everyday in this field everyday.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Blue host sucks and here is why:
We wanted to upgrade our account to the pro account and they messed up the backend of switching over from one server to the next. When we tried to call "tech" support, no one could help us and led us to various dead ends- one being to backup all of our websites which took ten hours and did nothing. We lost thousands of dollars in our worth of time by trying to fix their mistake. We finally received help from a tech who said that normally, the hosting company would not support switching over files from the backend which is ridiculous since everything that was supposed to be switched over from one server to the other was not switched over by them! Our websites were down for two days at this point and while this sixth tech helped us, he had to cap his time because bluehost would not allow him to help us any further - I am completely outraged and disappointed that "upgrading" was like "downgrading" because we are paying more for hosting in which they broke links, plugins, switched around other various files that did not exist before, and did not wish to fix their mistake. The thing that really got to me was when I was giving the supervisor feedback, all he said was that the support could not help us any more because our website developer should have known how to fix this. Well, 1. how would the website developer know what the server was in the beginning that we used versus the one that they changed it to? 2. Why couldn't the first five of your tech guys identify this issue if this is such a routine change? He had no answer to the first question and to the second question he just said that the last tech we talked to had to delve "deeper" and that is why he could not stay helping us - how does that answer my second question? He was no help at all and just basically said well now that you know how we messed up your site, you can fix it now. I definitely do not suggest going to the hosting company because the customer service is horrible, and don't upgrade if you want the same quality of service that you get before you upgrade.

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Pros: BlueHost Provides sufficient features, freebies and has exceeded their guaranteed uptime.

Cons: Their support isn't the best, but who's is. I'm not sure whether it's outsourced or not, but either way i recommend using their email system, because you get much more prompt & helpful responses.

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Bluehost has been a great platform for me. I host many websites there and the pricing plans are tough to beat. I get my domains at godaddy and host my sites at bluehost. It has been a good working combination!

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

I am a person that don't usually give bad opinions but I had many problems with my bluehost account, where I have 3 websites.

I had to call like 12 times (calls in different days) when I was experiencing problems accessing my account. My account was not accessible and they did not know why. That problem was happening more or less about the same time every day (the server was not responding).
I have been with this problems during more than a month.

They told me many times that they would move my account to another server but I still don't now if they did.

Today(April 15, 2013), It is worse: none of my sites in bluehost does not respond(not only http but ftp, ping, trace...). Bluehost itself does NOT respond(www.bluehost.com). And when you call and try to get to the technical support both numbers(international and local) hang up. So, nothing works.

I will be moving shortly. And I don't want to start with what I spent in phone calls since I am from out of EEUU.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

bluehost totally rocks lately my dad bought a domain + webhosting from there . while i was making the site for my dad i faced some problem which their technical solved in seconds their service is truly extra ordinary Bluehost has the best customer support and thats what makes it stand among its competitors. if anybody wud ask me for a webhost i would tell them buehost. :D

Visit host
★★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I'm so frustrated. My blog is where most of my business comes in, and it crashes at LEAST once a week. I'm on the phone with support now to correct yet another crash, a mere 24 hours after the last crash. The only thing the support people can tell me when I call to report the problem is that "they're aware of it, and they're working to correct the problem." I will definitely not be using BlueHost in the future, nor will I recommend any of my friends use it either.

Visit host
★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

BlueHost has been a great service for 6 of the 8 years I used it. The last two years were just a nightmare, the service went downhill the websites had downtimes every couple of hours. I cancelled today my reseller account expecting to get a refund of over 150 USD, and guess what happened, I got a refund for $37 USD because they say I have to pay for the coupon that they provide for an SSL certificate. If you cancel after 5 days, you will be charged the SSL certificate which is about 2/3 of the price of the whole year of a reseller account.

This is what happened, from the chat.

[Initial Question] Provider: Bluehost - My Domain is: "redesignmx.com" I cancelled my reseller account today and got a refund of $37.20 only? when it had over 8 months left of service? what???...
(19:35) [System] Customer has entered chat and is waiting for an agent.
(19:35) [ChatSnipedManually] {"staffId":"201"}
(19:36) [Dane C.] Can I have you verify the last 4 characters of your cPanel password for me?
(19:36) [Adolfo] 7A.7
(19:37) [Dane C.] Because you canceled early, you were charged for the SSL certificate that we gave you for free. That was $149.00, that is why your refund was decreased
(19:37) [Adolfo] Eh? but it was a coupon then it wasn't free O_o
(19:38) [Dane C.] We offered it to you for free, but when you cancel you have to pay for that coupon
(19:38) [Dane C.] Because it is not free if you cancel
(19:39) [Adolfo] And that way you want to keep an 8 year customer... that's nonsense, actually funny.
(19:39) [Adolfo] I don't recall anywhere stating if I cancel it would be charged
(19:40) [Dane C.] The SSL can only be canceled within 5 days of purchase, so you are having to pay for your SSL since you are canceling early. We won't provide a coupon if you cancel the service early
(19:40) [Adolfo] Then cancel the SSL?
(19:41) [Adolfo] Since it was an offer from BH
(19:41) [Adolfo] I don't want an SSL certificate that costs over 140 USD
(19:41) [Dane C.] As I said, the SSL can only be canceled within the first 5 days of purchase
(19:41) [Adolfo] if I can get one for less than 50
(19:41) [Adolfo] but I didn't even purchased it, that's the point lmao
(19:43) [Adolfo] Anyway, can I ask if it even has wildcard?
(19:43) [Dane C.] You did actually, when you signed up for the reseller account
(19:43) [Adolfo] That way I might use it
(19:43) [Dane C.] It is the wildcard. And you can continue to use it
(19:43) [Adolfo] ok cool, atleast it's not all lost
(19:44) [Adolfo] thanks... i gues..
(19:44) [Dane C.] No, you're welcome. Did you have any other questions, or is there anything else I can assist you with today?
(19:44) [ChatClosedByCustomer] {}
(19:44) [System] Chat closed by customer request.

If you cancel you pay for what you were offered "for free", the whole amount.

I don't like being tricked, I feel robbed and I am seriously never coming back to BH and will spread this around the Internet.

I lose, you lose.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

John Boone needs a big fat raise.

He was so patient and diligent about getting my site back up and running. I was crying at the thought of having to spend another $3500 to my web designer to restore my site.

If I could buy him a gourmet meal and take him drinking, I would.

Thank you John. You seriously are the bees knees.

TO the Bluehost Gods. He is the epitome of excellent customer service. He is valuable to your team.

xo
Sonia Roselli

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

I was now for about 4 years hosting with bluehost. In this 4 years there was 3 times a terminating of my account about different reasons. Ok, it may happen that someting is going wrong, but why they have to terminate the whole account for some legal reason without to contact the customer that he can solve the problem? Everytime the account (15 Domains) where termintated on Friday or Saturday nights without an information in front. We cannot accept this, because as well we have paid customers on this servers and had some trouble with this lousy service of bluehost.

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Hi, One of my reseller account with Bluehost is hacked ( as bluehostguys said). All the files in the server deleted. 30 websites and emails destroyed. Bluehost guys said it is not their responsibility to restore the accounts. Some support guys said they are working on it. After 48 hours I took a new reseller account from another hosting and uploaded all the backups with me. All emails recreated again. It was a nightmare. They never help you in restoring the backup even if we are ready to pay for it.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Never Blue Host again. Support is worst. in 4 years 3 termination of the hosting service mainly on weekends or public holidays without informing and for no reason and nothing, after a call it came up without a problem. I cannot recomment this company anymore. There are much other hosters which are more customer friendly.

Visit host
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I've been to Bluehost for 2- 3 years now but for the past months Bluehost servers became way too slow, I can't even access the control panel without flipping 5-10 pages on a magazine. Seriously I have to wait 30 - 60 seconds to load my site and/or even my cpanel.
Customer service is not so helpful either. I told them my site is loading too slow and it wasn't like that before. They gave me 10 lists to check to optimize the site (solve the problem), and I did all those and my site still in no progress. Until I check online if there are people suffering from the same dilemma I have, and found that there are actually lots of them! So I figured out it's not my website but it's Bluehost server. Apparently the only solution to that is to bump to a Pro Plan, unfortunately I can't afford to pay $25/month ($300/year) for that so I'll have to say goodbye to Bluehost. It's been a really disappointing experience these past months. I cannot recommend this hosting to anyone (unless it doesn't bother you to wait 48 years to load your site).

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I can barely work facebook efficiently but after a couple chat sessions and some reference to youtube by tech support I've built a few sites. They don't read from a script on tech support, they go screen by screen and answer all your questions and tell you where to click. I'm probably a hard to deal with customer since I ask what every button down before I push it. I prefer the chat support so I can print it and reference it later.

When I mess something up a very calm tech resets my blunder. It's never a "let me talk to the head guy" situation, the tech on the line is always capable.

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

The Bluehost admin panel was not working when I tried transferring my hosting from my current hosting to their hosting. The addon domains wasn't working so I had to contact support. They told me they couldn't addon a domain unless I updated my name servers first, to point to their hosting. I explained I needed to set my websites up first, before I did that. They said they couldn't help me further and then after 35 minutes of this nonsense the support technician said 'I'm finishing my shift now I'm transferring you to someone else'. I'm sorry but I'm a small business owner without limitless time to spend explaining the situation all over again to someone else who doesn't understand the basic concepts of transferring websites from one hosting account to another. I don't normally bother leaving feedback at all but I'm left furious at wasting my time and money. The thing that makes me more furious than anything is having to deal with a support technician who either hasn't had enough training or is just plain stupid.

Visit host
★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I want to let you know what an amazing tech support person Brigon Russel is. I have worked with many over the years I have been with you. and this young man is by far the most proficient at trouble shooting my problem and helping me to correct it.

I wanted his company to know the value he brings to the table and publicly Thank him for helping me.

Warmly,
Elysse Curry

Visit host
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I too decided to give Bluehost a try upon reading such great reviews. I'm sure my experience may be different than others, but my website has has been slow to access, and sometimes just down. Server status is updated often but after a while it gets tiring to see "Our technician is working on it" I've had the service for 2 months now and the normal routine seems to be slow or down. I have opened tickets and get generic responses.."we usually know before you do," blah blah blah but the site is still down. Perhaps I was unlucky to get one of there problematic databases, but I still paid for a year of this. Next year I will try a different company. I'm so glad this website is just personal and isn't a place where I earn an income.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I am a small business owner and a Bluehost customer for the last 6 months. Earlier this month, I was on the phone with Bluehost to install an SLL certificate. While I was making the changes he recommended, my website started to degrade. I lost the slideshow on my main page and my fonts started changing.
I immediately informed the representative of the malfunction and asked him to uninstall anything that we had done to cause the change. He was able to restore the fonts, but not the slideshow.
Since that time, I have contacted Bluehost six times to restore the slide show to my website. Each time, they inform me that the website problems are not due to their changes. They say that I am on my own to fix it. Since I don't have the technical expertise to do this myself, I have to pay a programmer hundreds of dollars to look into the problem and fix it.

Beware to all small business owners with Bluehost websites! If you rely on Bluehost to guide you through any technical process on your website, be ready to be left holding the bag if something goes wrong. My website has not functioned properly for 12 days now, and I will have to pay hundreds of dollars to fix it. Bluehost refuses to accept responsibility, and they refuse to give me the contact information for their corporate officers. They're hoping that if they ignore me, they won't have to take responsibility. As a small business owner, I could never get away with this kind of treatment of a customer.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I've always recommended Bluehost to my friends and family for their hosting needs. As a longtime customer, I can attest that any problems are resolved very quickly and accurately. A few weeks ago, I had inquired about why the hosted email service was slow. Someone looked into it, and not the mail service is faster than ever.

There have been times when my billing got messed up and they credited the amount immediately and gave me a domain name free for a year.

Bluehost does, indeed, rock.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Hosting is not suitable for any serious project. Database size is hidden limited to 200 MB (greater than 1 GB database restarts every hour, and after a 1.5 GB suddenly begins to disappear.) Number of files in account is hidden limited to 50 000, so you can't store database in files. It happens that the server does not respond to pings for an hour. I am extremely unsatisfied with the hosting and regret that I bought it for 2 years.

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

Disappointing downward trend on uptime.

We have had an account with Bluehost for over ten years, and were initially very happy with them; we even set up several of our clients with accounts there (we design websites). We host Wordpress sites, primarily, and they have been pretty good in supporting it.

But in the last year or so, uptime/reliability has been dropping off - an hour here, a half-hour there, sometimes over an hour. In the last week, there have been two different outages, one affecting some accounts (including ours), but the other one seems to have taken out their entire site. We couldn't get through to support either by phone or online chat.

Bluehost used to be very good, with great value for the money, but the quality has been dropping, perhaps as they try to cut costs. We will probably not renew our accounts this time.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

I have used Bluehost for 2 years by now and I have hosted 15 domains on my host. This host has cpanel with some cool features like automate backups and installing wordpress and joomla automatically : they even update your CMS with the latest stable version automatically. So if you want to setup a wordpress blog with no technical knowledge this host suites your needs.
By now I have almost 3gig files on my host and all things seems well. In my 2 years experience I had 3 times host down experience but it was up after about 30 minute (Once they noticed me by email about it). I think their unlimited storage and bandwidth is a real one. But actually I think my host speed is low, as I asked some of my friends to test some of my scripts in their hosts.
As I am a programmer and familiar with cpanel I had not any special problem with my host, also they have good "Help Center" with video tutorials for most features. They also have famous encryption services that you can install in your host automatically.
I have recommended 2 of my friends to use Blue host and In fact I think they offer very affordable service.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Bluehost was recommended to me so I went to the site, I filled up my "cart" with what I wanted, and because it didn't have a final summary page, I accidentally signed up. No biggie, I figured I'd call them right up and cancel. They convinced me to keep it for up to 30 days and get a full refund if I still wanted to cancel. So I tried it out, I never actually published anything as I was experimenting with the development tools (the website still existed elsewhere). So I ended up cancelling well within the 30 days to ensure it wouldn't go too late. It was a decent product but I wasn't ready to make the complete switch. I was planning on going back to them when I would be ready though. A month or two later, I realized I hadn't been refunded the money, so I called them up. As it turns out, the account hadn't been cancelled either. Apparently, even if you call them up, they still send you an email that REQUIRES A RESPONSE before they cancel the account. Because the email looked more like a confirmation email, I didn't think I had to respond to it and thus they didn't do anything. So when I called them up, they said they had no way of knowing that I didn't publish my site and refused to give me the full refund that was originally promised. They have lost me as a customer as a result. I will not deal with a business that assumes the customer is lying. I would have rated them as 1's but I really have no idea how they rate on the other things like uptime, etc.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Bluehost Rocks .
And i actually mean it.
Bluehost with their extra ordinary service and support have build an amazing reputation around the silicon valley.
before becoming a customer i was to know 1 basic thing, whether there would be someone to hear me when i am having trouble regarding my site, whether someone would be available to troubleshoot my problems.
Well, I can assure you one thing, any and every support queries are handled by the folks at bluehost on priority basis .
The customers of bluehost do not need to be some computer expert or a programmer.
If u have the basic knowledge to express the problem you are facing in the simplest of language, then you can be assured that bluehost has interpreted your problem and are well on the way to solve it.
Bluehost has the best customer support and thats what makes it stand among its competitors.
Blueshost is suitable for all kinds of customer.
If u have few thousand visitors or a few million everyday, you can be assured that bluehost can stand erect with the traffic and still run smoothly.
I would certainly recommend bluehost to everyone around.
It is a landmark in the field of web hosting. Blue host stands for creating new heights everyday in this field everyday.

Visit host
★★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

1. CPanel is a nightmare to use. It constantly has session expiry issues.

2. Website hosted on blue host got malware attacks thrice in 4 months. Security measures seem to be outdated.

3. Having a Chat with the support team is also irritating, since establishing the chat connection is also not reliable. You have to wait 5 -10 mins in front of your screen to get the connection.

4. If you are not able to respond within 2 mins, they (chat support) hang up.

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Well, i think Bluehost is the best Host for starters, because it is cheap and reliable plus it has the awesome cpanel + a nice support (which mostly can help you with EVERYTHING).

The only Proble i see in Bluehost is, that they have the most users/websites hostet..which results to a slow server connection/website speed. That slow speed can be seen on new Websites (as example, my newest site, which has nearly nothing on it and should load instantly: www.pokergorillas.de).

At the end of the day, i am a happy customer since 3 1/2 years!

Visit host
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Overall BH done a great job. Though I deal with them since last few months, but the experience is great and definitely introduce to my friends!

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

I picked BlueHost as our hosting solution after reading about their positive reviews. This has been a nightmare.
In less than 48 hours since I bought the domain, the site has been offline multiple times.

The first time it went offline, I got an email from the verification department that the site was deactivated because they didn't have my full name on the account.

So I instantly sent them all the documents they requested (government ID, CC) but their customer service couldn't be any worse. They couldn't even tell me if they had received the email or not, even after 30 minutes of sending the said email. They hung up on me few times citing some glitch and told me that I'm not the only one sending emails. I couldn't get one straight answer from any of the reps at their verification department.

Ultimately I got hold of their technical support team, who were polite and reasonable enough to understand customer urgency and resolved the issue immediately.

My take: Bluehost were probably once a company known for their service. But now they have expanded too much to care for individual customers. Stay away if you can.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

They always treat me right and are very quick to reply. I like the full array of features available, too

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

BlueHost Rocks! We were having trouble getting onto the Weebly site via BlueHost. It was very frustrating. I emailed BlueHost and let them know about the problem. They responded in about 15 minutes. They recommended that I use either Foxfire or Google Chrome instead of Explorer. I made the switch to Google Chrome and it worked. YAY!!

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I had a good experience with Bluehost overall but ultimately was unhappy because they auto-renewed my hosting at a much higher rate than I originally paid. It was partially an error on my part -- I was not on email at the time that the autorenewal occured and so was not able to cancel the subscription, which they would have initially allowed -- but I was disappointed that they were not willing to offer a goodwill gesture and waive part of the additional fees.

Overall my hosting experience with Bluehost was good, but the practice of auto-enrolling in auto-renewal, and at a significantly higher monthly rate, was highly disappointing. It was the kind of legal-but-unpleasant practice which seemed out of character for a generally reputable and customer-oriented hosting company, and which makes me reluctant to recommend the company to friends.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

1) There was an on-line work order system -
2) There was an immediate response to my work order
3) The response fixed my problem
What more can you ask?

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

BLUEHOST TECH "RICK" Rocks!

He actually listened to my cPanel problem and, ah-haa! After 3 weeks of not being able to get into my Admin for Weebly sites, and little or no help elsewhere.

The Help Tickets are random... true help to a problem is hit or miss. I don't think all of them should be at the help desk because they lack customer service skills.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Nice Youtube videos on Wordpress

responsive email support

(chat support doesn't work, though)

site easy to set up and manage

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I love bluehost, they are great provider. uptime is great. only issue is their new support desk but that's also fine..one needs to wait bit longer.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

I appreciate the fact that I can get a live voice for assistance or chat with a support technician when I need help.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I've signed up with dozens of webhosts through the years and NEVER had this much trouble setting up a new account - and NONE of them have asked for a copy of my driver's license and credit card!!

If you're trying to setup a site fast, DON'T USE BlueHost!

2 days of trying to setup the account - finally I called them on the 3rd day and was told I had to send them a copy of my license and credit card. I asked them to please wait while I send it, and they said NO ONE WAS AVAILABLE TO REVIEW IT UNTIL TOMORROW!

This, combined with people just didn't seem to care about me as a new/potential customer means - AWFUL customer service!

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Very helpful when you need them! I had a problem, put up a ticket and it was taken care of in less than 24 hours.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

The better way to see if something it´s bad, good or excellent is when we get some trouble o just need a response to an issue... I give 5 stars to BlueHost because with just a few minor issues and little questions, in years they always work efficient and with fast responses.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I am very grateful to have finally switched to BlueHost, a company that values its customers. Their telephone support, especially, has been excellent. & in switching to BlueHost I needed a good bit of hand holding to recreate my site with them. Their tech support personnel is very knowledgeable, very helpful, and very, very patient.

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

I migrated from a .net hosting to bluehost and things are key for me are knowlegable and technical problem fixing in a very friendly way not someone that treats me like a piece of crap even when I ask question. Bluehost did that excellently even when they transferred me from one dept to another. God bless Bluehost :)

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

The only thing I would add is that when one technician helps a customer, that he/she take notes for when they're gone and someone else takes that first technician's shift. Perhaps they do this. Because someone (like me) may call just an hour later needing help and they second shift needs to know what the first shift did.

Otherwise, I have been very happy with the level of support and training at Blue Host. I became an affiliate because I believe strongly that customers need help 24/7 availability plus phone help plus technicians that are based right here in the USA. That is why I went with Blue Host in the first place.

Those three things were vitally important to me as a customer.
Brenda Kula

Visit host
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I have a site that gets less than 50 visitors a day and my site is being THROTTLED for CPU usages! If running Wordpress LOOK SOMEWHERE ELSE! There are obviously overselling their servers.

Visit host
★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Rick was a great help to me when my site was infected with Malware. He went above and beyond in helping me to sort out some useful next steps! Thanks Rick Rivers!

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Bluehost is always available and the tech. support goes above and beyond in helping me with any questions or issue I have. They are patient, speak fluent English, and are knowledgeable. Bluehost, as a company and organization, has integrity. This is hard to find these days. I've recommended them to many people and all of them have been equally as happy with their service.
Ted Mitchell

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Bluehost is fantastic, I've had hosting with them for almost 3 years, i've had the occasional down time, for server issues. But it's a shared environment no one can really guarantee 100% uptime. They definitely have the best technical support i've ever dealt with. I've had websites with over 10 other providers and i will choose bluehost again and again, over and over.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

BlueHost is great because the customer support is great, its affordable, the up time is great, and over all is reasonably fast for what your paying for.
Bluehost isn't so great if you need to do a lot of querying and processing. While I will grant that most of the time everything I do has decent load times, but every now and then it will spike (Probably because my server is being shared with other users.) which ultimately results in a long load time every now and then. It happens enough to make me consider switching hosts.

Overall they are an amazing choice for smaller websites.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Fast support.
100% up-time.
Best web hosting I ever use.
If I choose web hosting I choose BlueHost.......

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Hi guys, can only say that Bluehost does what it says on the can. Everything seems to work, have not had a problem to test them with yet--lets hope that doesn't happen.
Was recommended to them a by an internet guru and it all seems okay so far. So in turn I would recommend them to others.

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I was registered with them for 24 hours where I got NO SERVICE, NO SUPPORT, their LiveChat was always down and the communication with the support/ sales/ account verification was terrible...
I could not transfer my domain since such an important department does not work 24/7...
Their verification process is one you have never seen on a shared hosting service...there are other ways to do that...they, ask you to scan your credit card both sides and send it to them....so much trouble for a domain transfer when there is a key!!!!! go figure...
The price they advertise on their home page is false since it is only valid for a 36 month registration....

I advise they take some classes for support, management and honesty!!!

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Bluehost has regular downtime with no explanations, apologise or reasons.
Their customer service is severely lacking. The live help has you in a queque which never goes anywhere.
They might be cheap, but they are definitely not worth the hassle if you want a reputable site and need it to be live.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Moved from WebHostingPad (who were not good) to BlueHost. Have since had zero noticeable downtime, excellent and prompt help whenever I ask and great value for my $. Cannot ask for more in a Host and I am on my 4th one now in 7 years! Well recommended.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Saved the day. Now after two bad experiences with hosting providers I have a company that not only gets hosting but FULLY UNDERSTANDS CUSTOMER NEEDS!

They have a superb hybrid process that includes not only Internet Business but phone service and communications the way it should be handled.

I can only thank you BlueHost for saving me from the depths of destruction with other providers.

I should have listened to my CTO and moved all of our work over six months ago......I've learned and I'm thankful for your support, people and services!

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Value for money hosting service, up-time of server 99.9% and support level excellent.
I am using Drupal 7 and Magento Commerce sites and they running perfectly

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Great hot, i really like. Thanks so much for this great web hosting, i use with all my sites and i never had any problem with that!

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

here is a little story (true one) We were getting hosting from a local hosting company. Our website was down. We were in emergency situation since I lost my all email of lfor 2 days with previous hosting provider. We three people at company started searching our new hosting provider. I read many reviews and ranking of Justhost. Surprisingly We all three people came to same conclusion. This is amazing we are practically using it. in emergency it really saved us we quickly had website easy it is easy and fast now our website opens quickly as we have done many tests. I recommend justhost to everyone.

Visit host
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I have been with BlueHost less than 2 weeks. In that time my site has been down almost everyday for up to 3 hours at a time. This morning they have been down 5 times with an average time of 20 minutes a time. This is the worst hosting experience I have ever had and I've been publishing web sites since 1992.
They say they have a 99% uptime. This is simply not true, be warned, stay away from BlueHost.

Visit host
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Everything was going great until I checked my CPU throttling. This is the message I got:

Warning:
During the past 24 hours your account has been throttled for a total of 13990.903 seconds.

This happened with a blog that barely gets above 3000 hits a day. They throttled my account for over 4 hours just because of these 3000 visitors.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Setting up my blogs with bluehost was easy just because of their great support team. They are of immense help and even though I was noob they got me through without giving me a headache.

Post purchase I realised I had bought site backup pro which I didn't need. When I told them about this they immediately offered to refund my money - and they did this pretty fast.

Their control panel is very intuitive an even though there are sponsored listings users have the choice to hide those bars.

Uptime is also pretty good, and I really enjoy the performance that my blogs give. I can vouch for excellent performance when my blogs got traffic of up to 9000 uniques a day.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Bluehost Rocks!!!
I have an online games site and i had no prroblems with uptime or loading speed.

Visit host
★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

BlueHost was something I didn't know before i started doing web hosting.
Hmm Bluehost are good. By which I mean that they are not the best but good. It's becuase of their plan and the cost. By comparing with their competitors they are good. Well their site gives us a sound amount of information regarding their plans which should be appreciated.But i think it would be good if they make their site more user friendly. Their customer support are at a good level. Hmm blue host is a good for personal and small business hosting, and i would recommend my friends for above two category.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

BluHost staff are great because they handle the problems efficiently, kindly and promptly. And that's the reason i chose them as my favorite host provider.

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

This host provides many and advanced features as compared to other hosts in competition.The only thing is they have very low limit of sending email per hour approx 100.Also if they see spike in the traffic on your website they often warn you about high CPU and bandwidth usage regardless of unlimited hosting which they have promised.So i think this host sucks.One should rather go for hostgator as it has less restrictions and the offer real unlimited hosting as compared to this host.

Visit host
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Well I'm searching for a new host right now, because my Blue host account has been down for the past hour, this is the third time in two weeks, I never got a response from there customer service on the problem, I know what the problem is, I can see the error logs for the shared server, and I share one with a web site that offers music down loads in India, they eat up the bandwidth and are killing my sore....good by Bluehost.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Amazing. Nothing wrong or bad or ugly. Professional support and service, you just want to take them seriously. 99% of their live chat support staff are extremely knowledgeable with the exception of someone whom I suspect needed a coffee break. Would recommend to anyone.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Bluehost is a great host, I've been with them for a couple of years. There offers are great, aswell as their friendly support. I've told all my friends about them, and family. It is a very stable host for practically anything, their prices fit all boxes and suite all needs. I shall continue using bluehost forever.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I've been with Bluehost for over a year now. I've enjoyed every second of it. Everything about Bluehost is brilliant. It's unlimited everything. It's fast, reliable servers. It's friendly support staff. I would recommend Bluehost to anybody who needs serious hosting.

Visit host
★★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

Bluehost sucks..my first experience. I bought shared hosting with price more than market price, everything was fine for two weeks. Installing applications, configuration all just like a breeze.. But when my ste started getting visitors.. I started getting 1000 to 2000 visitors pr day, 20 to 30 online simultaneusly, thats where bluehost failed.. They have special CPU throattling feature, which makes down a site with lot of traffic. And my site was throttled for average 2 hours a day. My visitors started loosing and one fine morning, without any warning, Bluehost suspended my account just by saying my application has performance issues. Eventhough only on site has more traffic, I had 3 sites on the same account. All got suspended and I moved to InMotion hosting within 6 hours. After that my site was never down a single second. During days with Bluehost, site was down for 2 hours day. Eventhough I did not complete even one month, they rejected my claim for moneyback guarantee and refunded money for rest 11 months - the domain registration charges.
Check the site monitor report here for yourself.
http://sysojo.com/stats/11794
After suspended from Bluehost on April 7, 2011, I moved to InMotion hosting same day and you can see the site was never down for even a single second.
From March 19 to April 7, ste was down many times in day, the maximum being 4 hours in a day and minimum is 10 minutes.
site url: http://www.kochituskers.in

So think yourself, if your webiste is hosted to attract visitors, Bluehost will suspend your account for traffic.. Just for your hobby, if you have a webiste, Bluehost is good especially the simple scripts one click install

Vinod

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Hi,
My name is Luka, I come from Croatia

I was using bluehost for one year, I bought that hosting for my own script..some portal
Billing step for amazing fast, in one day it was finished,
then I uploaded my script, everything worked, I had a lot of traffic in start, but my database wasn't optimized for lot of trafic and lot of accounts.. then came the magic od bluehost,

I wasnt asking for any help, they contacted me on mail, that my script is badly programed, and they helped me to optimize my database, and sql queries..
I didnt belived..
They offered their time to help me..

After some time (4,6 months) i turned off the portal, becouse less of time..my account ended, but in the future, I will allways use their hosting..

Support is fantastic, probles resolved in minutes, as I know there hasnt been any system failures..

I would recomend bluehost to everyone, their support in first place!

form 1 to 5 to grade: straight 5 :=)

cheirs!!

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

When I read about Bluehost, a lot of the reviews about it, I didn't think it was anything special. Looking at their prices, for $6.95 per month for virtually unlimited hosting, I simply thought it was a lie. It wasn't. When I signed up for Bluehost, and got activated, almost instantly, I was surprised at how quick the set up was. Just a few minutes later, after installing Wordpress to test out my new hosting, I was amazed at how fast the systems ran. Soon after, I purchased a dedicated IP, so I could run a piece of software on the server. After about ten seconds after opening a live support chat, a friendly operator accepted my live support chat, and opened a port on the server for me, which took less than two minutes.
Once or twice there was a little bit of downtime, but this was clearly stated on their site, as it was for maintenance purposes. It lasted slightly less than ten minutes.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

There is nothing that I did not find in Bluehost hosting. They give you everything. Unlike other webhosts, the web site configuration is very easy. The hosting is loaded with options. The best thing is unlimited hosting space and unlimited domain names.

Support is always very helpful and quick to answer. They answer queries very professionally whether over the phone or online chat.

I never had any big problems with them. The only problem I had was mySQL connect error, which they responded to very quickly and tackled in 5 minutes.

being a pleased customer, I have mentioned and recommended Bluehost in many of forums I visit.

The one thing I noticed is that when you sign up for first year they charge you $6.95 a year. But you should know that this is discounted price only for one year. From second year onwards, the cost would be a little higher. But then you wont have to pay for the domain registration ever in life!

The cost of Bluehost webhosting is a little higher compared to other ones but it is something you can depend upon.

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I have been with Bluehost for nearly 8 months. Generally speaking, this hosting is considered to be an awesome hosting. High as its price is, the performance is exciting. Here I will make a comprehensive evaluation of Bluehost.

Fame

It is generally acknowledged that bluehost is a superb hosting provider, which is recommended by wordpress.org. Established in 1996, its experience and reputation are much superior to other hosting providers, which is a crucial reason for me to choose Bluehost.

Customer Service

Live chat, ticket and telephone consist of 24/7 customer service. The problem can be solved rapidly by means of live chat. And you will get a reply in ten minutes if submit a ticket.

Uptime

Hardly am I satisfied with the network uptime of Bluehost, which scarcely reach 99.9% that they guarantee. It is always down couples of times every month. According to the statistics from jiankongbao.com, there is only one month in which the network uptime percentage is more than 99.9%(January, 2011, 99.97%, down only 1 minute). Accordingly, fortune, to a large extent, is a significantly indispensable factor when you purchase a web hosting.

Value

Numerous hosting provider maintain a policy that paying a little money for first purchase, but considerably higher price when you renew it. Bluehost is not a exception. From promotion link, it only costs $59.4 every year($4.95 per month). Nevertheless, when you want to renew it, you will find that it cost $107.4 per year($8.95 per month) for one-year-duration. But it is worthy to buy it.

Features

SimpleScripts, one-click script installs, is a not only excellent but also convenient tool to install trementous quantities of scripts. Free shared SSL can be used by small commercial websites.

Conclusion

As far as I am concerned, Bluehost is the best web hosting I have used, which performed exceedingly well.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I would like to point our the likes and dislikes one by one

Likes

1)ease of use
2)support
3)uptime
4)backend interface
5)help resource
6)support forum
7)price
8)Problem solving
9)least chance of errors

Dislikes

1)primary domain being auto renewing(this can be made manual by putting a support ticket)
2) response time for a support ticket ( may go upto 4hrs)
3)live chat support(at times shows some error)

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

I've been with them for more then 5years, and have had a great experience so far. Not perfect but pretty close for shared hosting.

They do regular maintenance yearly around Aug/Sept or so which causes an outage of a couple of hours in the wee morning hours.

Good central location of Ormen UT means low latency

The lack of VPS makes it a pain if you need to upgrade your service to the next level.

Great Support very understanding and helpful.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been with Bluehost/Hostmonster for nearly 4+ years now, and will continue to extend my subscriptions as long as they provided the same service! and the service, which is keeping me with them.

in terms of uptime, in past 4 years, I only experienced for 25 seconds - and thats about it, may be other customers might have other thoughts, but I have told you my experience.

Technically, this is not a UNLIMITED file service, as there is a limit of 50,000 files, but for people not using the service for Torrents sites etc, this is a very good service.

Speed has always been good enough, infact I found it better than YouTube as when streaming media content off the BlueHost/HostMonster servers.

In terms of Help/Support, they really make you feel like you are the only one being dealt with, and it shows in the output as well, in my time with them, I think I have to contact them 4-6 times, and my query was answered/solved within minutes (Maximum time I experienced was 3 minutes)

In terms of value, the simple script installer comes with Loads of scripts (some free, some premium), and I dont think I will be able to even use 10% of them in my lifetime, from e-commerce, e-eduation, blogging, forums, you can find ANYTHING there (constantly updated), Thanks for simple scripts (against Fantastico, as their scripts takes ages to upgrade).

recently they introduced a proprietry CPU Status, which to many is a pain in the neck, but to me, something really essential, as you'll know if your website scripts needs working, you can see your CPU log, as well, on other hand, its shared service, so someone else's script putting loading on CPU (without them knowing about it) wont kill your site's performance.

concluding, if you are looking for decent host for small to medium hosting requirements in long run, Bluehost/hostmonster is the one to go for PERIOD. once your requirement increases in terms of files, performance, you can always look for dedicated/Virtual options.

in the end, things that I would like them to have, was options of Virtual or dedicated hostings, its a bit downside, all they do is shared hosting.

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Bluehost is one of the most reliable and affordable solutions on the global market.
Their features are suitable for both professionals and newbies. The Cpanel administration is running very effectively, almost any updates/requests/changes are applying immediately. No need for waiting on cron jobs. Its almost like you have a VPS, but without the hassle of maintaining and updating the envoriment.
The only bad thing about BH is the CPU throttling. Its a holistic thing which only BH's engineers know deeply, and it is poorly documented and monitored. You have no control on you CPU usage, you can't manage your cycle times or limits. For an avarage user this means unbalanced response times and site load times. After you run out of your CPU throttling limit, your site becomes slower and slower. And there's no upgrade option, only if you move to a VPS of an other provider.
So in a few words: if you have a site with not too much traffic, this provider is highly recommended, but if you need real performance, you must move on to preferably some cloud based solution.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

These guys are awesome, i've had them for three years and they are always up and running (unless you download and install the wrong plug-in for your wordpress site)... but you can call their customer support and within minutes, they'll have you up and running and excluding my plug-in error, the server has been up 100% of the time (and i have about 30 domains with full sites... they're not pointed or parked)... definitely get them!!1

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

They are very professional and i would highly recommend them. Specially i love their control panel since its user friendly. In the last 3 years my sites went down only couple of times and that too only for a very short period.

Visit host
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

The support from BlueHost is extensive in it's existing forum based information and tutorials. I have never had to actively contact BlueHost as their existing information is excellent. The have both forum based information and video help.

The technical expertise needed to use BlueHost are simple (depending on what you want to do). I sub host a domain on my account and installed a WordPress blog on this - the WordPress integration is excellent. No fuss and very simple!

I would, without hesitations recommend BlueHost. Their administration panel is intuitively set out and their low monthly costs make it a great hosting solution.

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Switched from Yahoo hosting to Bluehost years ago as my hosting needs became more demanding. Was and still is the best or among the best in terms of price per month and the number of features you get for the price. I now have 3 separate accounts, hosting over 15 sites and am very happy. Have only ever had to call customer support once and it was handled more than satisfactorily.

Anyone who is brand new to hosting may require a bit of guidance when starting out with thier Bluehost account, but anyone with basic Cpanel experience up to professionals should be able to accomplish everything they need with Bluehost. Have and continue to reccomend this to friends.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Bluehost Rocks!! Never faced any problems since i am hosted with them. They have always handeled my quries very professionally and quickly.

Their just one plan is very cheap and flexible for everyone looking out for hosting.

Their User- Freindly Cpanel is very simple, powerful and easy to use and configure its like administration made easy.

I loved the Fantastico Installer which install scripts very easily.

Bandwith is so much that you will never run out of it.

I have used many hosting since years but had some or the other problem every month. But i must say Bluehost is just like hosting heaven.

So don't just sit and think. Just go for it !!

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

I wanted to had a hosting service because i wanted to give my girlfriend a surprise, a fully working website that showed every moment of our relationship, photos videos, texts, everything that i could upload, but i got dissapointed at the uploading limit that the sited supported at that time, got no response from customer service or helpdesk about that, other thing i keep receiving was the 500 internal server error and that was making me angry, because the website needed a lot of security.. and it was imposible for me to work on it because that error, i wasnt happy, something really and for some reason the cache wasn't updating right for me, i was really dissapointed but since a friend pay it for me i wasnt mad...

I dont want to say its a horrible hosting, just that it didnt worked for me, this friend has a website with them and he's going great, so in the last years they might have come up with somehting better.

Visit host
★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

The good:

Bluehost is great for your first hosting experience. It is very easy to set up a site with them. Their prices are very cheap, and they don't bury you with tons of different hosting plans. In fact there is just one! They offer most of the basics for getting your site up like Cpannel with Fantastico.

The not so good:

Just because they plaster the words "unlimited" all over their front page, do not be fooled! They cap almost everything to ensure you don't use too many resources. They cap how much CPU you can use, how many processes you use. They limit the emails you can send out to only 50. They limit the number and size of files you can store on the server. And they will not let you store any files that are not related to your websites (ie. you cannot use Bluehost as online storage)

Their online support is not very good. However the quickest way to get in contact with Bluehost is through the Live chat feature on their front page. Once connected, they handle basic questions very well, but ask a more complicated question that requires work on their part and suddenly you realize how competent their support staff is. Their email/ticket based support is a joke. Don't expect to get an answer anytime soon using this method.

In conclusion:

Bluehost is great if you have a small scale site that does not require many server resources and you don't require any special configuration on the server. Also, Bluehost is great if you are looking for a cheap hosting solution.

Bluehost is not so great if you want good or even mediocre support, or if your site consumes even a fair amount of server CPU/resources.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I recently created my site at bluehost. I have now been here for a week or so, and must say that I am pleased more than I ever hoped to have been. Their sales staff was great at helping me get things ready to go. And their tech support has been amazing at helping to make sure everything is just perfect. My website run without a hitch, the stats and features you offer are beyond value, especially for the price you charge. Their cpanel is so easy to use and they have simple scripts which ready to go for peoples, who don't know lot about technical stuff. I just wanted to take a moment to thank bluehost and make sure bluehost are aware of the great work your staff is doing. I will be hosting my site with bluehost for many years to come. And will be recommending it to others."

Visit host
★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

I was a costumer of hostgator before i go to bluehost, I really dont liked its costumer service and the uptime was very poor so, for my needs, and bad experiences with some other hostings, i finally take a advice from one friend and i move to bluehost. In my experience with Blue Host, It is a good hosting service provider in my opinion cause it has a very good prices for the services that they offer and i like their features like its tweaked cpanel that allow all kind of users manage it without know some of the technical issues, i like too the fast way to buy domains and add ons domains in the cpanel. Other good thing is the ftp speed. Respect to the Uptime of my website, i think that it isnt in 99% but its near to 97%. I dont know how the support service works cause i really havent ever needed it. I think that in my country (colombia) the charge of my websites hosted in bluehost are a little slow. Finally, i think that bluehost is up to average webhosting services and in my little expertise, i can say that they are very professionals with their bussiness and i recommend this to all people that need a basic and intermediate web hosting service that have a good uptime service and that they live near where the datacenters of bluehost are located( i really dont know where :P ) for a good (but not cheap) cost.

Visit host
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

It's good to be their customer and I sometimes think why I didn't purchased their hosting account from the beginning when I started building websites and purchasing hosting with some other companies.
Their support is quite okay. Not very good but reliable and knowledgeable technicians are always online to help me whenever I need them.
Bluehost have always handled my issues very carefully and helped me out in every way but in one thing they are not helping at all which is when my site got hacked, they simply said to check the logs yourself and didn't checked even once!

I would recommend every webmaster and have recommended already to my friends to buy hosting from them as they are very reliable and supportive and make sure your online business is not too big as they offer only shared hosting plan. Bluehost is the best I have seen. It's a great value for your money and I personally got them many other clients by recommending them.

Overall BlueHost rocks!

Visit host
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

Well, I started venturing into this website tings by May 2008 and realized after a few months that I need a paid hosting to get started. Free ones won't do for my big ambitions. But I was not ready to spend out huge bucks. So, after doing a lot of research when I was getting more and more confused I stumbled on to Bluehost. And believe me I am so happy I did.

Cost- Though normally it costs 6.95$/month, I signed up through an offer from some site for 2 years at 3.95$/month. Very cheap in my opinion.

Flavors- Unlike other hosts, Bluehost only has a single offer and gives almost everything you can ask in a shared hosting in it. What I got at 3.95$/month would have cost me 10$ at other hosts for sure.

Features- You can host unlimited domains and get unlimited disc space and bandwidth. Surprised? No, they don't mean limited, its really unlimited. Fair Usage Policy states that there is a limit on CPU usage at a time but bandwidth and disc space is really unlimited without any fineprints. You get all you need- Fanastico, Simplescripts, PHP, Perl, 50$ Adwords voucher, 25$ YSM and Miva each and more. Comes with the latest CPanel too.
The only little concern is that your MySQL is limited to 100 but who uses so much in a shared account anyway?

Performance- Bluehost is fantastic in performance, Period. Never had any issues upto now. Good page load speed, fast script installations. I never got any downtime. A++

Support- Just needed to contact support twice and they were very knowledgeable and prompt. Answered my queries instantaneously and were infact eager to help. Got my identity confirmed for Adwords code in minutes.

Value- When I get features and performance of 10$/month host at 3.95$ you know its a steal. Even if I had bought it for 6.95$ it would have been a steal for that sum.

Conclusion- If you are in need of a shared host with top notch performance, this is the one. Don't think about anything else. You can search about its flaw. I guarantee you won't find any.

P.S.- They also have a great affiliate system.

Visit host
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

BlueHost is what I would call an All-Start website host. With a nice low fee, a great uptime, and the features of the major hosts; what more can you get from a website host? BlueHost may put you on a shared server but having a OS-48 BackBone server an almost 100% uptime, and a low amount of users on each shared server you almost forget your on a shared server after purchasing your account.

Support Wise, BlueHost has been known for having one of the biggest and fastest customer support times in the industry with their sister site HostMonster. For live support time I usually do not have to wait more than 10 minutes, phone wise the longest hold time I have received was three minutes. The way they handle your problems, issues, or concerns are one of a real host that will be here for years; they are no doubt the A+ on the hosting test for myself. Problems are fixed at max within 24 hours and they usually have an answer for everything; no more hosting with lies.

BlueHost and HostMonster are really for customers with a little more than higher knowledge of how to upload, update, and edit using FTP and the program cPanel. Accessing and editing your site is instant; no delay factors at all from purchasing to starting your website. I just recommend you understand FTP and cPanel; this is not the host if your looking for a website editing program like FreeWeb's because you will not receive it.

The only one problem I have received with BlueHost would have too be one server offline charted; and it was for 5 minutes, no biggie. BlueHost is a host I would no doubt reccomend to friends, family, enemies, anyone I come in contact with looking for a website host. Not only are they affordable as stated above the features are just great. The only problem you may have is SSH/Shell Access is NOT instant; you will need to fax them your photo ID in order to activate this feature. On a scale of 1 to 10 to rate this host to rap up; I would rate it a 105 without hesitation.

Visit host
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

I've been with Bluehost over a year and if you have a website that relies on MYSQL never go with them because your actual uptime will be less then 70%!

My error logs are filled with Connecting to database, Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2). Without it having to do anything with your own database / website. This happens EVERY week.

Also they have a very strange limit on simultaneous downloads. I have a site with working hotlink protection and +/- 500 unique visitors a day and they SHUT DOWN my whole website without notice because according to them 1 file was being download to many times simultaneous. After asking they couldn't tell me how many it was.

Have had contact with support SO many times but error keeps coming back.

Would NOT recommend Bluehost for any serious webmaster!

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

BlueHost is great, great in value, great in services, great in support.

Visit host
+ Show More Reviews

BlueHost

bluehost.com Location: Utah, USA Founded: 1996

Bluehost Introduction

BlueHost are known for two primary hosting plans (low cost shared hosting and reseller hosting), plus domain registrations. Founded in 2003 and based in an impressive 50,000 square foot head office, CEO Matt Heaton was in-post for eight years and oversaw much of the firm’s development, both in terms of the business and the technical infrastructure. He recently handed over the top job to Dan Handy, the former COO, in order to concentrate on development.

BlueHost is part of a family that also includes FastDomain and HostMonster, founded in 2005 and 2006 respectively. The group of companies have now been purchased by Endurance International Group based in Boston, MA.

As a company, BlueHost pride themselves on superb customer support (for example, on their website, they boast a call waiting time of less than 30 seconds - a bold claim).

BlueHost is a good choice if you want 100% in-house services from a specialised team. Nothing is outsourced: the company have their own fibre connections, their own data centres spanning 20,000 square feet, and even their own custom Linux kernel running on custom-built servers. This makes them an ideal solution if you prefer to have one point of contact when you need help and support.

BlueHost Hosting Plans

BlueHost only provide Linux hosting, and they concentrate on providing a simple, generous web hosting package with huge space and bandwidth limits and competitive pricing.

Each of their packages is provided on shared servers, and prices are set depending on the length of the contract chosen. This places BlueHost firmly in the individual, non-profit and small business market, and makes them a good solid choice for PHP applications that don’t tend to hog resources, such as WordPress, Drupal, Joomla and other lightweight CMS installs.

For those who need to set up their domain and emails, all the standard Linux provisions - such as Cpanel - are provided. This gives each user all the usual shell, SSL, PostgreSQL, Ruby on Rails, MySQL and scripting capabilities of a standard Cpanel host. SimpleScripts permits easy one-click installs for useful scripts and programs.

In addition to budget shared hosting, BlueHost also provide reseller hosting. They don’t offer VPS, dedicated servers or cloud hosting.

BlueHost Uptime/Downtime

BlueHost’s custom-built data centres provide all customers with power backups via UPS and diesel generator. In addition, all user accounts are backed up regularly (although it’s always best not to rely on this if your data is particularly valuable).

The company don’t make any headline claims about server uptime on their site: the most we could find was an offer of a toll-free refund policy should you leave as a result of a server outage. BlueHost do claim to monitor their servers round the clock, though, and their longevity in the hosting market - and dedication to controlling every minute detail of their hosting packages - does inspire confidence, despite the lack of any numbers.

Note that company don’t provide any redundant or clustered servers whatsoever, so if your website availability is business-critical, consider spending more on a provider who does.

BlueHost Support

BlueHost provide 24/7 support via phone, email and live chat, all linked through a central Helpdesk portal. Helpdesk staff are located in their Provo, Utah location. Telephone support is toll-free within the US, but there’s a second number for non-US customers.

Useful support information is linked from the portal via a Knowledge Base, and there’s also a user forum and a series of video tutorials for quick fixes to known problems. The portal also provides at-a-glance access to the server status page.

BlueHost in the News

In March 2009, BlueHost were criticised for suspending a website paid for by Yaraslau Kryvoi, a lawyer based in Washington DC. BlueHost’s staff falsely flagged the account as being Belarussian and thus based in a country on the US government’s list of ‘rogue states’. The controversy was covered in Newsweek and raised questions about possible censorship at BlueHost.

BlueHost Control Panel

BlueHost’s shared hosting packages all come with Cpanel as standard: this is included in the basic hosting price. It features various webmail options if you prefer to access your email this way, plus all the usual Cpanel controls for setting up name servers, checking your IP address and managing addon domains.

Note that Cpanel is presented alongside a number of other features in a customised BlueHost control panel. Cpanel is the first in a number of tabs which provide access to domain management and domain search, site builders, upgrades, Postini anti-spam software, dedicated IP settings, SSL certificate administration, profile and billing details screens. Note that some of these features do cost extra.

Despite there being two separate BlueHost control panels - the Cpanel tab and the rest of the admin screens - they are tightly integrated and accessed from the same login, making administration straightforward.

BlueHost Extras

BlueHost offer access instant setup scripts and one-click installs. In the control panel, you’ll find simple installation instructions for Weebly, a WordPress blog and various other smaller applications packaged under SimpleScripts. Find these under the Site Builder tab in the control panel.

Users who sign up to a shared package also receive one free domain name for one year, complimentary vouchers towards Google Adwords and Facebook advertising, a free SEO report and a free Yellow Pages listing. There’s also an affiliate scheme offering a generous cash payment for every referral. In 2011 the affiliate scheme paid out $5 million.

BlueHost Money Back Guarantee / Cancellation Policy

BlueHost’s money back guarantee lasts for 30 days after account registration. Fees for SSL certificates, backup services, SEO services, SiteLock and domain services are non-refundable once purchased.

The cancellation policy is straightforward. Within three days from registration, you’ll receive a full refund (not including the exceptions mentioned above). If you cancel between 3 and 30 days after registration, you’ll get a refund, minus any exceptions, minus any fees associated with subscriptions to extra services such as anti-spam. In addition, the free domain name offered on signup becomes chargeable.

Cancellation requests can be sent to BlueHost via email, phone or live chat - in other words, any of the regular support channels offered on the site.

BlueHost Summary

BlueHost’s domain package is a simple, competitive option in the shared hosting market. Unlike competitors such as HostGator, they don’t offer anything other than shared hosting and reseller hosting, so they’re very specialised - and therefore efficient at providing this one type of web hosting.

If you like to keep things simple, you’ll enjoy the fact that BlueHost keep everything in-house, and their one-click installers offer enough to keep beginner and intermediate website owners busy. However, if you’re expecting spikes in server load, or you need an uptime guarantee, you may be better off spending a little more money with a different host.

BlueHost Features

How does BlueHost compare to their competitors?

Overall ★★★
Support
★★★
Features
★★★★
Uptime
★★★
Value
★★★
Visit BlueHost
Overall★★★★
Overall★★★
Overall★★★★★
Overall★★★★
Overall★★★★
Overall★★★★★

Save money with BlueHost Coupons

WhoIsHostingThis Recommends

★★★
Support
★★★
Features
★★★★
Uptime
★★★
Value
★★★

Pros: Free Domain , Unlimited Bandwidth

Cons:

Bluehost provides customers with low-cost shared hosting, as well as reseller, VPS... Read more

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Pros: Free domain name , Unlimited space

Cons:

Hosting more than a quarter of a million domains, SiteGround is an... Read more

Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Pros: Great value hosting , 24/7 US phone support

Cons:

Web Hosting Hub’s hosting services are aimed at novices, WordPress users and... Read more

Visit host

Want a Free Domain Name?

Already a BlueHost customer? Write an honest & helpful review & earn a free domain from Domain.com if we publish it. Learn more...

Take a deep breath and think about exactly what you want to say about BlueHost.
Please be specific: we're only interested in hearing that BlueHost rocks/sucks if you can explain why.

Next step

Claim Your Free Domain

If we publish your review, you will earn a free domain from Domain.com.

← simple 'anti-spam' question
(We hate spam - see our privacy policy)
Terms & Conditions