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459 BlueHost Reviews:

Is BlueHost the host for you?

Last reviewed May 13, 2017

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Key features

  • Free '.com' domain
  • 24/7 technical support
  • WordPress integration
  • Unlimited traffic
  • 30-day money-back guarantee

Great reasons to choose BlueHost

  • Over 2 MILLION websites being hosted worldwide.
  • WhoIsHostingThis users rate BlueHost as 3.5 out of 5 – Very good.

Most Helpful Customer Reviews

★★★★★
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★★★★★

I carefully reviewed all of the options that were available. I knew I wanted to use Word Press, but who to host it was a huge question in my mind. This was the best decision I could have made. Blue Host has been easy to use, quick to load, plenty of support available.

 
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I've been a Bluehost customer for the past 3 years at the Plus web hosting level. I build WordPress powered websites and simple HTML/CSS/JavaScript sites. In that time I have never seen service go down long enough for me to notice it (so as far as I know, it never has!). Bluehost offers a lot of great baked-in features such as: CloudFlare integration, easy one-click installs for a wide range of common apps such as Wordpress and Drupal via MojoMarketplace (previously known as SimpleScripts), easy creation of email accounts with help configuring you email client, easy setup of FTP accounts with help configuring your FTP client, easy setup of databases, a web-based file manager if you don't want to use an FTP client, phpMyAdmin to manage your databases, and countless other features I haven't used yet.

I've only been in touch with Bluehost customer service once, and that was to ask a really obscure question about PHP security for an article I was writing. I half expected them to brush me off since the question wasn't really relevant to anything they were doing for me, but they didn't. It took 2 or 3 minutes (which was totally ok based on how obscure my question was) and then came back with an intelligent answer and explanation. I was pleased.

I did not shop around when I originally bought hosting from Bluehost, and a couple of times I've thought to myself: "I really should check out some other hosting providers". However, every time I do I come away unconvinced that there's anyone else that offers a better setup for my hosting needs at a better price.

 
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Globally, I was very satisfied with Bluehost.

Support: So far, I have not seen such a great customer support. People on lie support were very helpful even though I'm a beginner, and they gave me basic advice on what I should accomplish even when I decided to change host (reasons later).

Uptime and speed: I did not notice any issue with this aspect of hosting. My website isn't a behemoth, though, so I can't testify so much on that part.

Value: As a renewing customer, I was a bit disappointed by the price they offered me for a 3 years hosting. I was seeing better offers elsewhere (and even for Bluehost NEW customers) so I decided to leave. The customer support did try to find a way to keep me, but it was not enough.

Globally, if you're ok with the price, go all in. They're great!

 
★★★★
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I've been a BlueHost subscriber for the past 3 years and have had an excellent experience through them. When I first subscribed it was a matter of pricing->feature value, but the cPanel experience was weak and the upgrade process was hit and miss. Over the past three years BlueHost has resolved any issues I had with them. They're cPanel is greatly improved, they're feature set is much broader with few limitations, and with their new reseller account options I can host clients without any of the problems I used to run in to.

BlueHost's cPanel in particular is where the best value comes. When I started my subscription with them I was less than savvy about many things relating to hosting or marketing or anything else that would otherwise lead to solid web presence. There are many included tools and promotions that BlueHost provides with the subscription that put me on the right track and led to more opportunities as I matured. Technical expertise is not a requirement as BlueHost has most of those tools available to you, but there is still enough flexibility for more savvy developers to get their hands dirty. The only one quorum I have is a lack of root level access, but that isn't a dealbreaker for myself personally.

Overall I'd consider BlueHost as one of my favorite webhosts. There are others I've tried, but BlueHost has been the most reliable and their customer service team has always been quick and knowledgeable. For those who want a simple but reliable experience then BlueHost is the way to go; those who want complete control over their experience may not like how BlueHost does things.

 

User Reviews - Total: 459

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Hi,
I have been using BlueHost for my Wordpress Site for the past two months. Earlier I was using Namecheap hosting and now I feel glad that I switched. Currently, I'm using the Basic Shared Hosting plan. BlueHost's shared hosting is not only fast but reliable with good customer support. I am also using the Cloudflare CDN which BlueHost and it has really improved the site's loading speed.So far, my site has been down only for once and that was just a few days after I switched to BlueHost. However, their customer support was fast in responding to my issue and they got it resolved within half an hour. Since then, I haven't faced any issues with my site. Another good thing about BlueHost is their Control Panel. It is easy to use and user-friendly. Bluehost's control panel also provides additional services like SEO based services and CloudFlare integration. I'll definitely upgrade to better plans at Bluehost once my website begins to generate more traffic.
For small site owners and bloggers, I'll definitely recommend BlueHost for their excellent services.

 
★★★★★
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I have been a client of BlueHost since 2010. During these 7 years I hosted more than a dozen of websites in their basic plan, and installed/upgraded my Wordpress sites smoothly over that time.

They have a fast customer service the online world can boast off. I usually make use of their support chat and you are able to talk to a real person, someone that knows WordPress and website technicalities very well.

One major reason why I love BlueHost is because their support system is fantastic and they are knowledgeable on all issues.

From my personal experience during these 7 years, if you need a reliable and affordable hosting, that fit on your pocket, go for BlueHost , frankly, you won't regret it.

 
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★★★★★

I am relying on them for my business site and for using Wordpress for that site. All of my interactions with them have been top notch and ALWAYS ends up with a quick problem resolution. I have had to dive in to developing my own site and they have been a huge help - their tools make everything EASY! I happen to be on a shared server plan and my speeds are very satisfactory for what I need - when I make more money at what I do I will definitely upgrade. I find the value excellent for what I get. If only my internet provider was as good as they are!

 
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Well, overall I think the service is okay.

I am an English teacher and I use Bluehost for my blog about writing. I use their WordPress hosting service and I am satisfied with the service, although there are some flaws.

Pros:
-Easy setup
-Very good uptime (all the time)
-Good speed

Cons:
-Support is not great
-The price is higher than other hosting

During my last semester of teaching I was approached by one of my students who said he could optimize my site and get many more readers quickly, but found some security flaws in the site which should be fixed first. He offered to fix it himself for free, but first I contacted support. They did not do much and claimed the site was in good standing with security. They have their own "intrusion detection/prevention system" which stops their service from getting hacked, but I found out it doesn't actually protect my website. I reluctantly let the student fix my site after giving him my account details and he managed to find all kinds of flaws from the inside as well. He fixed most of them within a couple of days, from bad configuration, bad plugins, and hiding my personal email/account. I'm not very good with this kind of stuff but was astonished by how much the student was able to do that BlueHost was not able to do.

The student also showed me that there were much cheaper hosting plans I could have gotten, and sure enough he was right, so I don't think the value is great for this host.

Other than all that, the first setup of the website was really easy, only a few clicks and it was ready. Everything went smoothly and although the site isn't super fast, it is up 100% of the time (or very close, I don't know what happens when I'm not on it.)

Overall I give this host somewhere between 3/4 stars.

 
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I have been a customer of BlueHost for 5 years. The first couple years they were awesome, had good US support and excellent up times. As my business grew I've upgraded to their Business Pro Cloud service - which is not cheap. About 2-3 years ago, I started having problems with my sites going down on regular basis. I also noticed a decline in support. But, over the last year they have been simply horrible. I've had 4 outages on my sites in 2 weeks. If you call the support, you will encounter an automated (and useless) service and will wait 30-45 on hold to speak to a human. And you will likely not get a resolution. The Chat support is completely useless. All foreigners and they will tell you to go pay for a developer rather than help you diagnose a problem on their servers. I was told that my sites were being throttled, even though I'm on an unmetered and unlimited plan. They are completely unhelpful. It's so bad that I am in the process of moving all 6 of my sites to a new host. Do yourself a favor and don't go with Bluehost. They got bought out by a giant company and have seriously gone downhill, worse every year.

 
★★★★★
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★★★★★

Can't be better.
Speed, Peformance, support and uptime all are awesome.
I highly recommend them. Their servers are very high quality and I have never faced any downtime with them.
Previously I was using Hostgator and they were great but their policies regarding SSL certs and their support quality has made me look for another host and I feel really lucky that I found BlueHost.

 
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I used Bluehost for a while but I always had issues with uptime and latency. They seem to seriously overload the servers and there seems to be no desire to address it at all. I do not care how cheap you are if you can not deliver the service that people signed up for. In the end, I moved my website to another provider. Not at all happy.

 
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It was time for me to renew both of my website hosting packages and I had a few questions. My questions were quickly answered and I was educated on the products I had to choose from. As far as site down time I have not experienced any. All in all Bluehost provides a good service and I have been very happy. I have recommended their web hosting services to my clients.

 
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Bluehost has a very nice list of features, and the best of them being the 'Unlimited Bandwidth" in a very low cost, cheaper than many others as of the quality of service that Bluehost provides, but what I don't like about the host is that they have a good customer service but some of their employees keep turning rude at some moments!

 
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BlueHost ranked as my number 1 web host. Because of their outstanding rating,
and BlueHost give you a long list of features and plans which is easy to use, Which suit every user 100%.

According to my knowledge BlueHost host more than a 500,0000+ domains and manage more then 10,000+ of servers across many cities of 3+ countries and approximately, The last 30+ days BlueHost give an up-time of more then 99.00%.

 
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I have been with Bluehost for several years. I always give their support team kudos. However, in the past year, their email is getting worse and worse. Their servers are black listed and they don't do anything about it. They respond with "Try sending it again in an an hour when the servers rotate." This affects everyone in my business. We are working and with this kind of terrible service, we never know if your email goes through to a client or customer. Their excuse is that email servers are shared so things like this happen. When I point out that email has been this way since before AOL and companies like AOL, gmail and others seem to deliver email just fine, the rep always seems to finally admit the senior management at Bluehost is not funding email support to force people to buy paid email services.

IMO, email is a cost-of-doing-business type of feature. Meaning if I buy a car, a steering wheel is a cost-of-doing-business feature. I have a car (Bluehost) and it used to have steering wheel one hundred percent of the time. Now, the steering wheel is only there 70 of the time while I am driving. I then call the service department, they tell me it's not a safety risk. I should keep the car but get an Uber (Paid Gmail) to be able to get to work every day for reliability and safety. My answer is no thanks. I just get any other car on the market, even one like GoDaddy which I hate, and get a working steering wheel.

It reminds me of the old Lily Tomlin skit about the phone company. She would always say, We don't care. We don't have to. We're the phone company. At least with hosting companies, there are many options. It was nice while it lasted Bluehost. I have been patient trying to let you get your act together. Good luck.

 
★★★★
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Don't believe the hype. I've been with Bluehost for many years, and watched it get worse over time. It makes me sad, because they used to be very good back in the day, and I was happy with their service.

It's super slow now. Even if you install a clean empty WordPress, the page load times are awful. You run out of patience way before you get to set it up properly. My bills kept getting bigger for no apparent reason, and even after an upgrade to the "performance cloud", my WordPress site didn't get any faster. They're only interested in sales, not so much their existing customers. I strongly recommend looking somewhere else for a fast reliable hosting.

 
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I have been using Bluehost for almost a year or so, it was so tough for me, to get started my blogging career with hosting issues. I was using a local hosting company before, which was in the dark and with almost no support. The company was closed due to their problems, but I was left alone, and I don't know, what other reliable option available out there. It changes my life; I was being introduced to Bluehost and then we grew together and built a healthy relationship between us.I am using Bluehost WordPress Hosting and their standard pack suits my need.
Bluehost packages are so accurate that they are made by, keeping in mind, the exact requirements of a site owner. They are very optimised regarding pricing, features and security. In this span of time, I haven't faced hardly any issues regarding hosting time, they are always on the UP and provide excellent hosting. They are my best friend in every aspect, and their support has always been my favourite. They know all possible issues we face, and they have best and exact solution at the right time.
I would surely recommend others for this hosting. I love them, and I will use them until they continue their hard work.

 
★★★★★
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I have used a plethora of hosting providers over the years and BlueHost by FAR has the WORST customer support of any major hosting provider. Consistently poor support service and excessive hold times. I was on hold for an hour for tech support only to be transferred and placed on hold another hour. Once transferred I was told I needed the support from the previous chat. Transferred again, on hold another hour before finally calling support. Once I phoned in, again was placed on hold for 30 minutes, transferred 3 times and then hung up on. Called back, same process. In total it took 4 hours for a very simple primary domain rename.

 
★★★★★
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I've been using them for going on 10 years and while I certainly don't use all of their features I cannot be happier with them. Their tech support is outstanding. Obviously they spend money on training their people. They've been able to figure out all the issues I've had. And just recently they helped me configure a new email address for me that reflects my business. Huge step for me. The hold times vary for support. If it's a busy time of day you might wait longer than you'd like but that's rarely happened for me.

 
★★★★
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I have been with Bluehost for 6 months now. I left Fatcow (ugh) because of very VERY poor support that liked to blame it all on you for any failures. in the end my website was always going down. Blamed me but it always turned out to be them..every time. I am using the Cloud service with Bluehost. Uptime has been 99.9%. the chat support is sourced overseas. the phone support is USA based. I got alot more accomplished by phone. The chat support has no clue whats going on. The wait time has been 10-20 minutes and on one occasion 30 minutes. thats FAR too long for me so thats why I am not happy with support. The price is very reasonable and I always look to what the renewable coast will be...not what first year entry is. ignore that. thats just the cherry on top. Anyway, I am not a fan of cpanel because i learned my way around using the vdeck. Also alot of pages in their site to jump around to. To me its unorganized but..i get where i need to be by following the same path each time. i use Weebly pro and Bluehost is the ONLY webhost that has NOT upgraded their weebly. VERY disappointed in this and have complained repeatedly. ZERO replies from their feedback emails. i have sent in atleast 6 emails requesting them to upgrade this. i have gone ignored which pisses me off. the cpanel sometimes has issues loading weebly as well..but provides a link for it if it isnt. ugh..another link to click on. Andddd to explain why it is important to me for them to upgrade weebly is..the old version of weebly publishes the ENTIRE site. The newer weebly software ONLY publishes what changes you made..making it fast when publishing. I have a large website and it takes hours to publish then sometimes it takes 2-3 times before it shows to have gone through. If they would upgrade weebly, i would be tickled pink. But right now I am on the fence about leaving Bluehost because of this one issue. If you dont use weebly then their wont be an issue i am sure. I am afraid to go elsewhere too because of so many up and down reviews of other webhosts. I have tried Siteground and Host Gator. They wouldnt let me rebuild my site without moving it over to them immediately...meaning my down time would be 2-4 weeks. thats how long it would take me to rebuild it. Its about 500 pages. so I left them and Bluehost allowed me to do this so I had ZERO downtime. So its tricky to find the right webhost that will offer what you are looking for.
EVERYONE is looking for something different and so reviews are not really something to go by.. I mean the star ratings. you need to READ the reviews and see what others are complaining about. It is obvious some of these people have no clue what they want or need and just complain. So that makes the star rating go up or down. sad to say really. I think all you can do is make an effort to call and speak to someone on the phone to get fast answers and solutions. Waiting for an email/ticket is not a high priority way to contact them. CALL!!!!!!

Is there a place to leave reviews about websites? Cause I sure see some really horrible websites that people actually think are acceptable. SCREAM. Huge text scrolled from side to side..no images.. Pop ups as soon as you log onto their site.. Try reading an article with constant pop ups. I leave those and never go back. same for the large texts. also the click bait sites. OMG what a nightmare. It should be neat, organized and in a font that everyone can read easily. these girly cursive funky lettering wont work. you want to run people off? thats how you do it.. all I mentioned above.

 
★★★★★
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★★★★★

I've been a BlueHost customer for approximately ten years. I'm not doing anything particularly demanding or complicated with my websites - just branding - but I use a lot of email; and to begin with BlueHost was great for me. The prices were reasonable, and the support - by ticket and occasionally phone - was excellent. As the years have gone by, things have deteriorated. The services they have added have little relevance for me, and the support is, for all practical purposes - at least if you value your time, nonexistent. And they make changes with little or notice. Also - and I know for a lot of users this would be be minor - they have made it impossible to arrange email rows in a way that makes sense for my use. Having the subject of the email in the first row makes no sense for someone like me who gets a lot of email because what matters is WHO is sending the email. Since they've discontinued ticket support, I have no way to address this apart from spending a large chunk of working time, which I'm not going to do since, going by other experiences, it's unlikely their response will be helpful. Also, the prices have really ratcheted up. In fact, the inability to access ticket support and the rather breathtaking price jumps for established customers are making me start to explore other options.

 
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If you´re a wordpress website / blog owner then I´ve found BlueHost to be an excellent hosting option. Not only is it very cheap but it´s also ideal for people who wish to make use of the CloudFlare CDN service which you can get direct from the cPanel. I also like that BlueHost includes SimpleScripts in the cPanel by default. For those that don´t know, it´s a free 1-click script installer giving you a very easy way to install and manage over 300 top applications (e.g. WordPress, Joomla, phpBB, Gallery, etc). I haven´t had any issues with uptime or performance either, so would definitely recommend BlueHost to anyone who´s in the Wordpress sphere and looking for a reliable and cost effective hosting solution.

 
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First a few gripes I have with Bluehost... Everyone goes on about how cheap it is (e.g. $3.50 a month for hosting) but then you´re usually tied in for years to get such cheap rates. Try and switch to a 12 month renewal of their basic plan, and the price shoots up to $8.99 a month. So you need to be careful before you commit. I also don´t appreciate their having to pay almost $80 to access the walk through video of their services, when most hosting companies offer this for free. With all that said, I´ve been happy with the service as far as uptime and the level of security features available to implement. Overall, there´s no denying that Bluehost offers great value for money.

 
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Uptime at Bluehost is definitely above average in my experience, but it´s probably their competitive pricing which makes them one of the most popular choices for hosting. I´ve also found their service comes with plenty of apps to integrate with your hosting, like Wordpress (who actually tout Bluehost as their "official" recommended host). The only thing I´d say which let Bluehost down is the performance of their hosting, as I´ve found average page load times to be below average compared to other hosting services I´ve used. Support were pretty helpful in providing suggestions and offering to help make improvements in this respect. So while I know some people complain about their support service, I actually think it´s pretty decent.

 
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We needed to find a solution for our new creative project. An old friend of mine recommended trying BlueHost - I've always hosted my websites with GoDaddy or HostGator in the past. I have to say that I am really pleasantly surprised with the service we have got from BlueHost. To be honest, I hadn't heard of the company until a short time ago but their customer support team have been instrumental in helping us deploy our project and ensuring it reaches our customers quickly.

Very happy with BlueHost and will be using the hosting for a new ecommerce project at some point next month.

 
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I was just informed by Bluehost that they changed my web site IP address unilaterally and without adequate warning. I did not see the email before people started telling me over email and linked in that it was down. I am not up way past my bed time trying to get this resolved. I've been on the phone to them for 15 minutes on hold so far to get tech support. No help. The site no longer comes up even if I put the IP address they gave me in. I have no support from them and it's too late for me to fix it myself tonight AND I have a full 16 hour day tomorrow so there is no way I can fix it then either. I'll be down well into 48 hours before I can do anything about thier unilateral change. I will be moving as FAST as i can to another host, ANY HOST! This is completely beyond reprehensible.

 
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I am bluehost reseller account holder since 2012 .. But first 2 years its perfect then 3rd year there management change and suddenly they close the reseller accounts and for existing users they increase charges. But Now from last year i don't know why they close ticketing Complaint system and there support is become worst then ever. For small issues you need to wait min 30 mins so they answer your live chat.
And if soon they never fix there support issues. I will get my all clients account to other host providers.

 
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Hold times are FAR too long. 45 to 60 min. i need them unblock my IP. their security auto-bot though that all my business activity was malicious again...this is the 6th time in 2 years i've had to tell them. but my business hurts because of them, so we are leaving...finally. after several years.

 
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BlueHost's support is one of the worst ever!
I'm using webhosting services for more than 10 years and never had such a bad service in my life :(
Response time is more than 24 hours. Chat is not working most of the time.
Their tutorials are lacking and to cancel the subscription is a nightmare.

BE CAREFUL!

 
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BlueHost has the worst support ever. I've used many hosting providers and I've never seen such a horrible support. I had to contact support three times so they could successfully disable a hosting feature they had that was crashing my website, and I had to find what was causing the issue all by myself - they kept saying it was not host related - and in the end it was. The only good thing about BlueHost is that the website is fast and online most of the time, and I have heavy traffic. So, if you're thinking BlueHost, just hope you will never have any issues, because if you do... it will be a nightmare!

 
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BlueHost is one of the best hosting companies I have tried and here a couple of reasons why I think that. For the low price you can get unlimited domain hosting, Storage, File Transfer, and E-mail Accounts. This make it great for a small business which needs plenty of all of those. The support are good but for me it took a very long time to start chatting. but everyhing else is perfect I would recommend this to my friends because of the low price, BlueHost is an excellent host.

 
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BlueHost is a great quality site hosting, with a great value low rate for low-income person with great services and support.
BlueHost support usually you do not have to wait more than 10 minutes, the smartphone longest wait time I've done. The way they handle problems and solutions is very professional,
I highly recommend it

 
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I have been a BlueHost customer since 2007 but I will no longer host any Website with BlueHost. Customer Service is not; the company does not help customers. BlueHost no longer permits customers from submitting a trouble ticket; you are required to call (average wait time: +35 minutes) or use online chat (average wait time: +65 minutes). Do you need to provide level 1 tech support with the text of a really long error message? Good luck.

Worse, BlueHost has implemented an Nginx/reverse proxy to breaks the Joomla, WordPress, and Drupal CMSs because Nginx does not permit GET and POST calls to "static" content - these calls are commonly, routinely used by the CMS. Cannot check for dead links - you receive a 502 - Bad Gateway error. Try to run Akeeba Backup - you get a cascading series of 405 - Forbidden Nginx 1.10.1 errors.

Those cheap prices quoted here? The ONLY "solution" provided by BlueHost customer "service" is for you, the customer, to upgrade your hosting service to VPS at a cost of $518.20. That's not service, it's "upselling."

 
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Value
★★★★★

Bad!!! I am a Blue Host subscriber. They shut me down without warning. And I am developing an ecommerce store. Imagine if my site went live & got shut down just like that? Their reason for the shut down was that I was using a lot of resources. Even if that were true, at least forewarn me & give me statistics to show that I am consuming resources beyond my contracted limit. No data & no forewarning. I am only at development stage - how much resources can my site consume when it is at development stage? They won't even negotiate to let me get the site up to troubleshoot the problem.

After this bad experience, I decided to migrate elsewhere.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

BlueHost is what I call an amazing website host. With a low fee, a great uptime, and the features of the major hosting . BlueHost will put you on a shared server but having a OS-48 BackBone server an almost amazing uptime, and a less amount of users on every shared server you will forget your on a shared server after purchasing your account.

Support Wise, BlueHost has one of the biggest and fastest customer support times in the industry with their sister site HostMonster. For live support time I usually do not have to wait more than 5 minutes. they are no doubt no 1 on the hosting test for myself. Problems are fixed within 24 hours and they usually have an answer for everything.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

I would like to tell about bluehost. I am hosting my website on bluehost vps since 1 year and the speed and uptime is very good. One thing that I don't like much is the pricing. But all other features and everything is awesome. You should try bluehost if you are starting your blog.

 
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

I have been hosting with bluehost for past 6 years and I had no problems with them at all, their custom service is superb.
Though I feel that their waiting time is something which should be reduced for chat duration.

In terms of uptime, I have rarely seen my website go down and that is one of the best part of hosting with bluehost.
I never faced any difficulties with backup of data, I feel bluehost is really good because once i made some changes which completely ruined my website but support gave the backup and I was able to restore my website in minutes. That became one of the reasons why i never switched from bluehost.

The pricing is appropriate, I use a tri-annual plan for my hosting and it works out pretty well which gives me decent saving on my pricing, i only go for long terms plans because I know that I am at the right place.

It is always satisfying to be hosting my website at bluehost, I will say go without any hesitation.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Bluehost are a great host to first start out with when building your site. However after a year or 2 you may outgrow their services and lack of customer service.
For what you pay the value is good but if you have big plans for your business and website I would recommend starting with a hosting provider with faster speed and better service.

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

I have been using for Bluehost hosting from the last 4 Months and I just faced only 1 issue till now which gets solved by the support team in 1 hour .Uptime was Good.It is a Good option for starters as it is low price and offers free domain. Good value for the price and good support till now.

 
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I've been a Blue Host user for past 6 months and had a very nice experience through.

Previously I’ve been using Wordpress.com hosting when a friend recommended me to migrate to BlueHost to enjoy more freedom and ultimate features.

I subscribed to basic shared hosting plan and got a free domain name on joining as well. The built-in site builder and Wordpress installation support really helped me to set up my website and migrate from wordpress.com to Bluehost. While migrating, I faced a little trouble but thanks to Support team they solved it in no time.

I get full administration control to my website via cPanel which I had never experienced before. The automatic backup feature makes me feel more protected against accidental data loss. Moreover, I can create unlimited business email IDs for me and team members and, I get all of these features for almost 3 dollars a month only. Uptime is really good; my site is always online, and the speed is awesome. I would highly recommend Blue Host for all of your online projects.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I am Web Developer and Search Engine Optimization expert, I also provide my client with turnkey solutions developing their sites, making them live online and performing SEO for top level rankings. It is very important for me that my developed sites not only perform well but also are fully SEO optimized. If a site is not hosted on a good server it can cause you many troubles. For me uptime is very important and site's performance should be best possible. I have tried many hosting companies and when I came across BlueHost I did not search further. I found BlueHost very promising and solid hosting server, features offered by Blue Host are equally good and reliable. They have a friend 24/7 support which is a major plus, whenever I had any issue I always find them ready to solve. I am very satisfied with the services.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Well, let me talk about Blue Host from scratch. I was looking for a good hosting website then my friend recommended me to use Blue Host because he was already using his sites on this hosting platform and still his site are being hosted in Blue Host. I registered myself and bought shared hosting plan which was quite offered at affordable prices. The Blue Host Company is doing great work and taking care of its customers. I became confused while updating my CMS which is "WordPress" because it was giving some kind of error and not allowing me to proceed further to update WordPress. What I did I send asked for help in by using its customer support option and within half an hour one of its customer support members replied me back and solved my issue. So, its customer support is great which has impressed me because I got reply very fast. Till now I have not faced any downtime issue in my website so it’s up time is definitely awesome. I will recommend this best hosting to everyone.

 
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Blue Host customer support for WordPress hosting service is quite possible the worst thing ever. When you contact them with an issue they act like you caused it and should know how to fix it becuase you are on their "VPS" hosting plan. They market the service to get you in and leave you hanging when an issue arises. Every time I contact them, I get transferred, hug up on and chats are dropped with no answer.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Hi i have been using Bluehost for 5 years, in this hosting is where I have all my projects hosted websites and with much traffic and they hold me all visits i recommend it is a good professional hosting. I have 6 websites hosted on this hosting and rarely i suffer a shutdown, they have a good price for a professional hosting, i recommend it eyes closed several of my friends are hosting with bluehost and without any problem. I I found out this hosting on an old forum where participated, recommended by the admin and since then I still use it. I can connect to ftp without problems with the program ftp filezilla, hosting can be purchased for a year or more you can accommodate all your domains you want.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

BlueHost is what I call a site hosting very good quality, with a good low rate for low-income person with great performance and features of the main hosts; what more can get from a website host? BlueHost can be placed on a shared server.

BlueHost support is relatively good time .To live support usually do not have to wait more than 10 minutes, the smartphone longest wait time I've done. The way they handle problems and solutions is very professional, compensibles and educated.
.
I recommend it

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

We've been using Bluehost since 2008 and for a non technical company (us) - they are the best! Their platform is easy to use, covers all of our bases (we needed video and photo galleries that we could change often) and they fit the bill to a T.

Additionally, any question we had, they were right there for us and let us through the process. It's been such a good fit that we've continued to add more services from them!

Finally, their communication is superlative. When they need to do regular maintenance, they let you know well in advance and it's never a problem.

We would highly recommend them to anyone and especially a small business where pennies really do count.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Have had Blue Host for a few years for some of our websites and they answered the telephone fairly quickly but their interface is not user friendly neither are the support folks particularly knowledgeable...for instance the folks answering the telephone had no idea how to look up what websites were hosted under my account which is bizarre. I only renewed because it was a last second decision but will be moving what websites we have to another hosting platform before next year...I do not recommend Blue Host for lack of ease of use.

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

My first communication with Bluehost happened in 2012, when I migrated one of my client's website from Joomla to WordPress. Bluehost's quick and easy setup and pleasant, straightforward user interface allowed me to set up WordPress in below few minutes. I love it, and still, I am using their services.
Let's talk about shared hosting of Bluehost. Bluehost does not offer month-to-month shared hosting plan. Instead, this requires you to register for a yearly plan. If you enroll in a two-year or three-year system, you get discounts. If you commit to staying put for three years, the service's $3.95 per month rate is attractive.
Bluehost's hosting packages come with a 30-days money back guarantee, free domain. Bluehost offers 24/7 telephone support, online chat, a ticket based system. Also, get $150 worth of FREE ad credits for search engines such as Bing and Yahoo.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

my experience with buehost .

Bluehost has proven to be a competent served which fits all my needs, panels fluidity very safe and stable administration,
I can host unlimited domains so comfortable vals by 10 USD.

Finally, i think that bluehost is up to average webhosting services and in my little expertise, i can say that they are very professionals with their bussiness and i recommend this to all people that need a basic and intermediate web hosting service that have a good uptime service and that they live near where the datacenters of bluehost are located( i really dont know where :P ) for a good (but not cheap) cost.
blueshost thanks for such a nice service.

 
★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

Support: I have been a BlueHost customer for past 2 and a half year. The time when I subscribed for the basic plan and host my first site there, I really enjoyed their support. They helped me alot to host my site and done things for me. Since, the start of 2016, I don't know what happen with them now they take almost 30 minutes to answer my queries on live chat, which is totally unacceptable.

Features: One of the good thing I really like about bluehost is their C-Panel. Their C-Panel interface is very easy to navigate and a non-techie person like me can easily pick the right tools (one click WordPress install) at the right time to use.

Uptime: I haven't had faced any major issue up till now. They promised to give me 99.9% uptime and I didn't notice any issue with uptime. Yes, after every few months they update their server and they send pre-notice about the downtime for few hours, which is acceptable.

Value: Great value comes with any subscription. My subscription comes with $150 free coupon for marketing and advertising which I really enjoyed.

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I have just about pulled out all of my hair thanks to Blue Host and the customer service (or very lack of) that I have received. The issue I was experiencing was that I could receive emails but not send them. So I contacted Blue Host initially by Chat. It was a very slow process. The 1 minute timer turned into 30 minutes of waiting - what's the point of a timer if it is not accurate. Then having eventually managed to chat to someone, it was painful waiting for their response to my questions. Obviously they are dealing with multiple enquiries but never did I once feel that my issue was being taken seriously. I was promised by the 'technician' that my issue would be resolved in 2 hours, 4 hours later nothing. I contacted them again and was advised it would be overnight. I contacted them the following morning and the issue was still not resolved.
So I decided to telephone them (from the UK) and advised that the issue would take 24 hours. Yes you guessed it 24 hours later and nothing. On speaking to the 'technician' again he advised that they did not have enough information and yet on my previous call I spent 30 minutes going through the issue with them. Bloody hopeless.
So despite my business being effected for nearly 48 hours, they decided to look into the issue - they were doing me a favour by putting me to the front of the queue even though I had been informed that this would be resolved within a few hours - how bloody good of them!!!
Obviously unhappy with the service that I have been provided I wished to raise a complaint - guess what - no supervisors or managers available and apparently no complaints department. What a load of rubbish. As soon as I can I will be moving on - stay well clear - you have been warned,

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

Bluehost is a powerful and economical hosting. It was very pleasant particularly the experience with this company, a leading worldwide as a Web hosting company is concerned. The technical support in Spanish has been a great help, initially to migrate all websites that was stored in the previous company and then to answer some concerns I had about how to activate certain features on my plan. The price is excellent in relation to other companies market leaders such as Hostgator or Banahosting.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Hello, I come to share my experience with Bluehost, currently I have not had any apparent problem with the service, so I think it's been good. I hired one of those plans for wordpress, around 1 year and I hope that the money that I spent there has not been bad, for all moments of wonder with my web, it has not yet reported problems or has been dropped or anything style, I hope continues.

Advantage
- Difference plans. Depending on your needs you will find very cheap for what you really need prices, without you left big a server for a specific, small project.
- Easy to use dashboard. For we are not skilled programmers, a control panel as the bluehost is simple to use.
- Applications. Surely your web may be Wordpress or Joomla. In bluehost you can do the integration from the own administration panel and forget about FTP.
- Very good customer. All the times that I needed have not only guided me but also they have solved the problem.

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

BlueHost is a nice hosting. It have all the best features and its easy to use.
Support team is also good and listens to all issues. It is affordable hosting for the micro niche site.
The UPTIME is good but the site do not claim that it provides 99.9 percent UPTIME. Hope it HELPS!

 
BlueHost logo

BlueHost

bluehost.com Location: Utah, USA Founded: 1996

Bluehost Introduction

Bluehost is known for low-cost shared hosting plans, plus VPS, dedicated, and reseller options. The company also provides domain registrations. The foundations for Bluehost were laid in 1996, and the brand was launched in 2003 in Provo, UT. CEO Matt Heaton was the original owner, and was in post for eight years. He oversaw much of the company's growth, both in terms of the business and the technical infrastructure. He handed over the top job to Dan Handy, the former COO, in 2011. The current CEO is Mike Olson.

Bluehost was acquired by the Endurance International Group in 2011. It was originally part of a smaller hosting group that included FastDomain and HostMonster, founded in 2005 and 2006, respectively.

Hosting Plans

Bluehost only provides Linux hosting, and it focuses on shared hosting with generous resource allowances. This places Bluehost firmly in the individual, non-profit, and small business market, and makes it a good, solid choice for PHP applications like WordPress, Drupal, and Joomla.

On all shared plans, cPanel is provided. This gives each user all the usual shell, SSL, PostgreSQL, Ruby on Rails, MySQL, and scripting capabilities of a standard cPanel host. SimpleScripts permits easy one-click installs for useful scripts and programs.

If you pay a little more, you can access Bluehost's cloud hosting, which offers unmetered bandwidth and faster performance. The one major difference, as far as users are concerned, is that cPanel is missing on these plans. It's replaced with a proprietary control panel.

There are tailored plans for WordPress and WooCommerce (a WordPress ecommerce plugin), and Bluehost also offers VPS and dedicated hosting. Bluehost has a reseller package called ResellerClub, but it doesn't offer specifications for this plan on its website.

Infrastructure

Bluehost appears to use one datacenter in Provo. It doesn't provide any specific information about the datacenter on its website.

The company doesn't make any headline claims about server uptime on their site: the most we could find was an offer of a toll-free refund policy should you leave as a result of a server outage. Bluehost does claim to monitor its servers round the clock, though, and its longevity in the hosting market does inspire confidence, despite the lack of any numbers.

Support

Bluehost provides 24/7 support via phone, email, and live chat, all linked through a central helpdesk portal. Helpdesk staff are located in the Provooffice. Telephone support is toll-free within the US.

Useful support information is linked from the portal via a knowledgebase, and portal also provides at-a-glance access to the server status page.

Control Panel

Bluehost's shared hosting packages all come with cPanel. This is included in the basic hosting price. It features various webmail options if you prefer to access your email this way, plus all the usual cPanel controls for setting up name servers, checking your IP address, and managing addon domains.

Cloud hosting has its own proprietary panel, as is common with most cloud hosting packages at this price point. VPS and dedicated customers get cPanel, and WHM is added where appropriate. It isn't clear which control panel is provided with ResellerClub plans.

Extras

Bluehost offers instant setup scripts and one-click installs for common software like WordPress. One-click applications are packaged under SimpleScripts, which you can access from cPanel. There's also a drag and drop sitebuilder.

Users who sign up to a shared package also receive one free domain name for one year.

Money-Back Guarantee and Cancellation Policy

Bluehost's money-back guarantee lasts for 30 days after account registration. Fees for SSL certificates, backup services, SEO services, SiteLock, and domain services are non-refundable once purchased.

The cancellation policy is straightforward. Within three days from registration, you'll receive a full refund (not including the exceptions mentioned above). If you cancel between 3 and 30 days after registration, you'll get a refund, minus any exceptions, minus any fees associated with subscriptions to extra services such as anti-spam. In addition, the free domain name offered on signup becomes chargeable.

Cancellation requests can be sent to Bluehost via email, phone, or live chat — in other words, any of the regular support channels offered on the site.

If you cancel after 30 days, you'll get a prorated refund.

Summary

Bluehost's hosting is a simple, competitive option in the shared hosting market, and its more advanced plans are well-featured and well-priced. If you like to keep things simple, you'll enjoy the fact that Bluehost offers clear, non-technical explanations of package features, and its one-click installers offer enough to keep beginner and intermediate website owners busy. However, if you're expecting spikes in server load, or you need an uptime guarantee, you may be better off spending a little more money with a different host.

Last updated: 2017-04-22

BlueHost Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Shared Basic WordPress PHP Shell Access PostgreSQL CentOS Python 10GB 5GB $2.75/month
Usual price:
Cloud Starter WordPress PHP PostgreSQL Python Linux cPanel 100GB Unlimited $6.95/month
Usual price:
Shared Plus WordPress PHP Shell Access PostgreSQL Dedicated IP CentOS 100GB Unlimited $5.45/month
Usual price:
WP Standard WordPress PHP Shell Access Dedicated IP cPanel Uptime Guarantee 30GB Unlimited $19.99/month
Usual price:
WP Enhanced WordPress PHP Shell Access PostgreSQL Dedicated IP Python 60GB Unlimited $59.87/month
Usual price:
WP Premium WordPress PHP Dedicated IP cPanel livesite Student 120GB Unlimited $114.99/month
Usual price:
VPS Standard WordPress PHP Shell Access Java PostgreSQL WHM 30GB 1TB $14.99/month
Usual price:
VPS Enhanced WordPress PHP Shell Access Java PostgreSQL WHM 60GB 2TB $29.99/month
Usual price:
VPS Premium WordPress PHP Shell Access Java PostgreSQL WHM 120GB 3TB $44.99/month
Usual price:
Dedicated Standard WordPress PHP Shell Access Dedicated Server Java PostgreSQL 500GB 5TB $79.99/month
Usual price:
Dedicated Enhanced WordPress PHP Shell Access Dedicated Server Java PostgreSQL 1TB 10TB $99.99/month
Usual price:
Dedicated Premium WordPress PHP Shell Access Dedicated Server Java PostgreSQL 1TB 15TB $119.99/month
Usual price:

BlueHost Frequently Asked Questions

  • What control panel does BlueHost provide?

    BlueHost offers cPanel on all of its plans. On VPS and dedicated hosting plans, it offers an enhanced version of cPanel so you can manage the server alongside your normal cPanel settings.

  • Does BlueHost offer a money-back guarantee?

    Yes. You can cancel your new Bluehost account within 30 days and receive a full refund. After 30 days, you can still cancel at any time for any reason and receive a prorated refund for the rest of your term. The refund applies to hosting only, not add-ons like domain registrations. When funds are returned, they will be credited to the payment method that was used originally.

  • Will BlueHost back up my website automatically?

    Yes. The basic version of SiteBackup Pro is included on all plans. SiteBackup Pro offers automated daily, weekly, and monthly backups. There is a paid version of the tool, which is offered as an optional upgrade. The paid version offers more features, including the ability to download individual files, folders, or tables.

  • What payment methods does BlueHost accept?

    You can pay for your hosting with Visa, MasterCard, Discover, American Express, or PayPal.

  • How many email addresses does Bluehost provide?

    You can create unlimited email addresses on most BlueHost accounts. The only exception is the cheapest shared hosting plan, which only offers 5 email addresses.

  • How do I contact BlueHost support?

    BlueHost offers tech support 24/7. You can contact the support team via live chat, ticket, or telephone. BlueHost offers three different support telephone numbers; one for WordPress help, one for VPS and dedicated support, and one for general questions.

  • What programming languages does Bluehost support?

    BlueHost supports the tools that you'll commonly find on a LAMP (Linux, Apache, MySQL and PHP) environment, including Python, Perl5, CGI, and Ruby on Rails. It does not support Windows technologies, like ASP or ColdFusion, as it does not offer Windows hosting packages.

  • Does BlueHost offer Windows hosting?

    No. BlueHost only offers Linux hosting packages.

  • Does BlueHost offer VPS hosting?

    Yes, BlueHost offers four different VPS hosting packages.

  • Does BlueHost offer a reseller hosting plan?

    No. BlueHost has discontinued all of its reseller hosting plans.

  • Is bandwidth and space unlimited on BlueHost's shared hosting plans?

    BlueHosts offers unmetered space and bandwidth on many of its hosting plans. Even though you can technically store and transfer as much data as you like, you'll be expected to adhere to its fair use limitations. So you can build a large website on a shared plan, but you can't use it as a download site or repository. In practice, shared hosting is not suitable for very large, media-heavy websites. If you load up your account with media, you'll probably find that performance is poor. And if you use more than your fair share of shared hosting, you may be asked to reduce your usage or upgrade to a more suitable plan.

  • Will BlueHost help me to transfer my website?

    On a shared hosting plan, BlueHost will transfer your sites from another host, but this is a premium service that attracts an additional fee. The service is called Site Transfer, and covers up to 5 websites, and up to 20 email accounts. BlueHost does not offer site transfer services for VPS, cloud, or dedicated server hosting.

  • Can I get an SSL certificate from BlueHost?

    Yes. You can also purchase an SSL certificate through BlueHhost when you set up your account, or purchase one later, through your cPanel.

  • Does BlueHost offer a CDN?

    Yes. A basic version of CloudFlare is provided with shared hosting plans. You need to enable it in cPanel for each domain or subdomain. The basic version is not compatible with SSL-enabled domains. If you prefer, you can set up the service on the CloudFlare website and benefit from more advanced features. Note that you will need to change your name servers yourself if you sign up on the CloudFlare website. If you sign up for the basic version through your BlueHost cPanel, the name server change will be completed for you.

  • Does BlueHost offer an uptime guarantee?

    No. BlueHost does not have an uptime guarantee, and it does not publish any uptime targets on its website. If you experience downtime and choose to leave the host, it will not penalize you financially, and will provide a full refund for the unused time on your account.

  • Where is BlueHost's data center?

    BlueHost owns and manages its own data center in Provo, Utah.

  • Does BlueHost support Magento?

    While there's nothing to stop you installing Magento on a BlueHost server, the host does not provide specific Magento optimized plans. Additionally, it does not offer specific help with migrating Magento sites from another host, and offers no specific Magento technical support.

  • Which version of Linux is used on dedicated server plans?

    BlueHost uses CentOS on dedicated servers.

BlueHost Features

All Features

  • 24/7 Support
  • Aardvark
  • AbanteCart
  • Access Logs
  • AccountLab Plus
  • Agora Cart
  • Ajax
  • Analog
  • anyInventory
  • Apache
  • ATutor
  • Avactis
  • AWStats
  • b2evolution
  • BBClone
  • bbPress
  • Beehive
  • BIGACE
  • Brim
  • BSDs
  • BuddyPress
  • CakePHP
  • CDN
  • CGI Access
  • Chamilo
  • CloudFlare
  • Coppermine
  • Coranto
  • Credit Card
  • Credit Card Payment Gateway
  • CubeCart
  • Custom Error Pages
  • DokuWiki
  • Dolibarr
  • Dreamweaver
  • Drupal
  • Drush
  • Email Forwarding
  • Exif Support
  • File Manager
  • Free Shopping Cart
  • FuelPHP
  • Gallery
  • Help Center Live
  • Hotlink Protection
  • Image
  • IMAP Support
  • Instant Activation
  • Invision Board
  • Joomla
  • KompoZer
  • LAMP
  • LifeType
  • Live Chat Support
  • livesite
  • Mac
  • Magento
  • Mailing Lists
  • Mailman
  • Mambo
  • markItUp!
  • MaxCDN
  • MediaWiki
  • MemHT
  • MOJO Marketplace
  • Moodle
  • Movable Type
  • MyBB
  • node.js
  • OrangeHRM
  • osCommerce
  • osTicket
  • Oxwall
  • Password Protected Directories
  • PayPal
  • PerlDesk
  • Phone Support
  • PHP 5
  • PHP 7
  • phpBB
  • phpCollab
  • phpESP
  • phpFreeChat
  • phpList
  • phpMyAdmin
  • phpMyChat
  • phpMyCounter
  • phpMyFAQ
  • PHProjekt
  • Pinnacle Cart
  • Pligg
  • Plog
  • PmWiki
  • POP3 Support
  • PowerPay
  • Railgun
  • Redmine
  • Ruby
  • Ruby on Rails
  • SeaMonkey
  • Server Side Includes
  • Shared Hosting
  • Shell Access
  • ShopSite
  • SMTP
  • Spam Filter
  • SpamAssassin
  • SSH Access
  • Student
  • Support Forum
  • Tiki Wiki
  • Uebimiau
  • VirtueMart
  • WAP/WML
  • Web Architect
  • Webmail
  • Windows Media
  • Zen Cart
  • Zurmo

How does BlueHost compare to their competitors?

Overall ★★★
Support
★★★
Features
★★★★
Uptime
★★★
Value
★★★
Visit BlueHost
Overall★★★★
Overall★★★★
Overall★★★★
Overall★★★★
Overall★★★★

Price Comparison

BlueHost$2.75
SiteGround$3.95
iPage$1.99
InMotion Hosting$2.95
A2 Hosting$3.92
HostPapa$3.95

WhoIsHostingThis Recommends

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