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Is Datagram the host for you?
Last reviewed Jul 31, 2014
We where with Datagram for several years until about 2009 when we sold out and had a break from the industry. At that time we where also hosting in 2 other big data centers and we had half rack with DG. Datagram was the stand out Colo provider for us, they bend over backwards to help and compared to the other providers with Datagram we had a feeling of security rather than fearing the provider as we did with one of the other providers.
We recently came back to DG and things are just as good as ever, great prices, personalised service that goes beyond the call, there are even setting up some new peering arrangements just to help with the service we are offering.
In a way I don't want to recommend them as they are like our best kept secret, but its only fair that I do .... highly recommended.
Service and support were very poor, both in response time and solutions. Multiple issues with billing and double charges created needless hassles. Would not recommend Datagram. We switched and see the difference and wished we changed sooner!
Overpriced..outages that are blamed on "other providers"..cocky tech support that knows NOTHING!..Supposed 24/7 service but when you call or email they always have to get back to you
We provide network software and services to the video games industry for some of the most popular titles in the world and, as such, demand high performance, high uptime and rapid response support. We went through 3/4 other providers before coming across Datagram. We only wish we had found them sooner. These guys rock.
Privately owned Datagram Inc is one of the senior citizens in hosting, being founded in 1995. The current CEO is Alex Reppen, and is headquartered in New York.
Company and Services
Unlike most other web hosting companies, Datagram offers a completely bespoke dedicated server or VPS web hosting solution for businesses; you tell them what you want and they promise to come up with a solution that will meet your needs.
Options include Linux, Windows or OSX hosting and dedicated servers come in four different sizes. These vary from the Basic Web Hosting Server 100 with 1GM of memory up to the Advance Web Hosting Server 400 with 4GB of memory.
There are also two VPS options which vary in disk space and bandwidth (and price). Features include dedicated load balancing, local and remote storage and back up, as well as the more standard email accounts and video streaming.
Datagram also offers short-term packages for special events/promotion or as scalable backup to handle busy periods. Technical support is available by email ticketing 24/7 x 365 or you can call (local toll) for more urgent matters.
The company also offers co-location and re-selling options to other companies looking to enter the web hosting marketplace.
Datagram boasts an impressive client list including the Huffington Post, Activision, Ford Models and AIGA.
The company has recently donated hosting services and access to the internet to a charity which is dedicated to bringing safe, clean water to developing countries.
Servers are housed in one of Datagram’s five secure data centers which are spread across New York City.
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