Domain.com Review 2024

Edited by Michael Levanduski

Updated


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Bottom line: Domain.com has established itself as a trustworthy and inexpensive web host. Its services are top-notch and reasonably priced, and the company provides reliable support. The drawback is that it only offers shared hosting, so if you’re looking for virtual private server (VPS) or dedicated servers, Domain.com isn’t for you.

Who should choose Domain.com? Entrepreneurs, small and medium-sized enterprises, and newcomers to the world of websites.

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Hostinger

The easiest option

Starts at $2.49 per month

  • Fail-proof setup
  • Great for beginners
  • Free AI tools

Bluehost

For new WordPress sites

Starts at $2.95 per month

  • Guided onboarding
  • Recommended by WordPress
  • 24/7 support

HostGator

Best security and scalability

Starts at $3.75 per month

  • All types of hosting
  • Enhanced security tools
  • Affordable as you grow

What we like about Domain.com

  • Top-notch customer support: Domain.com offers fantastic 24/7/year-round phone and live support to address all sales and technical web hosting concerns.
  • Free perks: Like other top web hosting providers, Domain.com offers a free SSL certificate from Let’s Encrypt with every hosting plan and a free one-year domain name registration.
  • Affordable: You can get reliable hosting for a reasonable price without sacrificing security or functionality.
  • Multiple website builder tools: Every plan on Domain.com includes a website builder with features like drag-and-drop content management, slideshows, contact forms, social media integration, and more.

What fell flat

  • Fee for migrating from another host: Domain.com will charge you a fee to transfer your website to its servers if you don’t want to do it yourself.
  • No reseller options: Domain.com is not the best place to shop if you want to acquire domains to resell them. Perhaps consider GreenGeeks instead.
  • No VPS or dedicated servers: Domain.com only offers shared hosting solutions, so if you need a VPS or dedicated server (or you think your site will ever grow to need it), this is not the right option.

Digital.com’s Editorial Review

Domain.com gears its hosting services toward independent business owners, SMEs, and newcomers to the world of websites. It provides domain registrations and has decent customer service. Some people feel the servers are slow and the prices and features could be better.

“It was easy to access the configurations and settings from the dashboard, which made domain management easy. Redirecting a domain to a private server was also effortless.” – Michael Levanduski, Network Technical Engineer

See how we review web hosting providers.

Plans & Pricing

Jump to Review

  • Basic (starting at $3.75 per month)
  • Deluxe (starting at $6.75 per month)
  • Ultra (starting at $13.75 per month)

Features

Jump to Review

  • Foundation control panel
  • Unlimited storage and scalable bandwidth
  • 99.99% uptime guarantee
  • Domain generation and registration
  • Free SSL certificate by Let’s Encrypt

Security

Jump to Review

  • Domain.com uses SiteLock to scan your website daily for viruses and malware and monitor the company servers 24 hours a day, seven days a week.
  • Domain.com provides a free SSL certificate for all of its plans.
  • To protect your information, Domain.com offers a service called Domain Privacy + Protection, which hides your personal contact information from the public WHOIS database and replaces it with generic contact information.

Support

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The support team at Domain.com is knowledgeable and can assist you with any issue you may be experiencing.

  • Live chat
  • Knowledge base
  • Blog

Improvements

Jump to Review

I discovered that Domain.com doesn’t have any public pages for its recent updates, but I contacted its support to ask about some of the recent updates.

Plans and Pricing

Domain.com offers three hosting plan types:

Basic (starting at $3.75 per month)

  • Good for: Small businesses, solopreneurs, e-commerce sites

Deluxe (starting at $6.75 per month)

  • Good for: Developers, entrepreneurs, e-commerce sites

Ultra (starting at $13.75 per month)

  • Good for: Medium-sized businesses, developers, e-commerce sites

Domain.com’s shared hosting plans include unlimited storage, scalable bandwidth, a free SSL certificate by Let’s Encrypt, and a free domain for the first year.

See Domain.com’s shared hosting plans:

Domain.com plan options with the Basic, Deluxe, and Ultra plans shown.

Features

Domain.com’s hosting plans come with various valuable features, such as an SSL Certificate, a free domain name for a year, unlimited storage space, and a scalable bandwidth allowance.

Foundation control panel

All shared packages include the Domain.com foundation control panel, a customized control panel that allows you to administer your website, FTP, and database all from one location. It was effortless for me to navigate through, which is fantastic from the perspective of new users.

The left sidebar paves the way for all the main navigation options, including Summary, Website Backup & Restore, and MySQL Management. This enhanced version compares quite well to cPanel and is even simpler to handle in some cases.

After purchasing my domain from Domain.com, I accessed the control panel instantly. From the left sidebar, I configured my DNS and nameserver settings, added the domain to my website, and made it live. While the DNS settings say that changes might take up to 48 hours, my site was live after just 15 minutes.

Hosting summary page in Domain.com platform.

What is the Domain.com’s control panel for?

The control panel is where you manage everything related to your website’s hosting and accounts, including domain name management (hosting, registration, renewals, or transfers), email address/inbox configuration, and payments/billing for the services you receive.

After purchasing my domain from Domain.com, I accessed the control panel instantly. From the left sidebar, I configured my DNS and nameserver settings, added the domain to my website, and made it live. While the DNS settings say that changes might take up to 48 hours, my site was live after just 15 minutes.

Unlimited storage and scalable bandwidth

Every one of Domain.com’s hosting packages includes unlimited disc space. That implies no limit to the space you may use to store the website’s content. On the other hand, you may increase your bandwidth allocation as needed, paying only for the data you actually transfer.

In my experience, companies with a large amount of website content will benefit from unlimited storage since they won’t need to worry about running out of space.

Domain.com Performance and Uptime

Domain.com promises a 99.99% uptime guarantee for all of its plans, so you can be sure your site will be up when visitors come.

99.99% uptime guarantee

Domain.com doesn’t have any public guarantees of its uptime, but I contacted its customer service, and I was informed that it guarantees 99.99% server uptime. You can rest assured that at least 99.99% of the time, your hosting servers will be online almost every time to welcome visitors and process requests.

When compared to other web hosting services, Domain.com has a similar guarantee to the competition.

Domain generation and registration

I used the generator tool to create and register a domain name on Domain.com. It was easy to manage both the domain and website hosting needs with a single company. In addition, each brand-new hosting plan comes with a free domain name for one full year.

Free SSL certificate by Let’s Encrypt

When you sign up for a web hosting package on Domain.com, you’ll automatically get a free Let’s Encrypt SSL certificate. This guarantees that all online activities are kept hidden through encryption and provides your customers confidence while browsing the site. Additionally, Wildcard SSL and an e-commerce SSL can be purchased as an add-on if desired.

SSL pricing for Domain Validated SSL, Wildcard SSL, and E-commerce SSL.

Security

Domain.com uses SiteLock to scan your website daily for viruses and malware and monitor the company servers 24 hours a day, seven days a week.

Domain.com provides a free SSL certificate for all of its plans. SSL certificates are small data files installed on website pages (login screens, payment pages, or online forms) that require you to submit sensitive information, such as name, credit card information, or passwords. These can also be installed on web servers, which enables the use of the more secure HTTPS protocol and, therefore, a secure connection.

Essentially, SSL certificates serve one purpose: to bind together an identifier (domain name, server name, or hostname) and an organization’s identity. This serves as “proof” that the files’ originator or recipient is who they say they are.

Data protection

Domain name owners are required by law to disclose their contact information. To protect your information, Domain.com offers a service called Domain Privacy + Protection, which hides your personal contact information from the public WHOIS database and replaces it with generic contact information. The domain name remains yours, but your contact information is kept safe.

Support

The support team at Domain.com is knowledgeable and can assist you with any issue you may be experiencing. Even though it was a weekend, the team quickly responded to my support requests.

Domain.com gives consumers reliable phone and live chat support around the clock, every day of the year, for both sales and technical support. It also has a knowledge base available on its website that helps with any issues you may face.

Domain.com support page.
The knowledge base of Domain.com.

Domain.com’s live chat support is available even if you’re not a customer. During my review, I personally tested the live chat, and the process was effortless. It took only a few minutes for someone in the support team to respond and they were helpful.

Recent Improvements

I discovered that Domain.com doesn’t have any public pages for its recent updates, but I contacted its support to ask about some of the recent updates.

Here are some recent updates to Domain.com:

  • A new plan is available: Domain.com recently introduced the Domain Expiration Protection (DEP), which keeps your domain registered in your name even if your payment fails.
  • Price renewals: Domain.com has recently upgraded its prices, which include a small increase in registration and renewal fees.
  • Organization Validation SSL has been added: There is now advanced security for websites collecting customer data at a much lower price.

Compare Alternatives

You may want to consider HostingerGreenGeeks, or Namecheap if you aren’t sure whether Domain.com is the best fit for you. Both have roots as domain registrars and provide a more comprehensive range of services linked to web hosting, quite comparable to Domain.com. However, Namecheap and Hostinger have a wider variety of web hosting plans.

See how Domain.com compares to other top-tier hosting companies the team here at Digital.com recommends:

Web Hosting Platform

Pricing + Basic Plan Features

$3.75 per month

  • 1 website
  • Unlimited storage
  • Scalable bandwidth
  • 10 MySQL databases
  • 5 FTP logins
  • Free SSL certificate by Let’s Encrypt
  • Free domain for the first year

$1.99 per month

  • 1 website
  • 50GB solid-state drive (SSD) storage
  • Custom themes
  • Free SSL certificate from Let’s Encrypt

Consider Hostinger if: You’re interested in free site migration or need higher-end hosting with the VPS package.

$1.98 per month

  • 3 websites
  • 20GB SSD storage
  • 30 domain-based mailboxes
  • Free domain for 1 year
  • Free SSL certificate from Let’s Encrypt

Consider Namecheap if: You want to host more than one website and are not worried about running out of storage.

$2.95 per month

  • 1 website
  • 50GB storage
  • Unlimited bandwidth
  • Free SSL certificate from Let’s Encrypt
  • Free nightly backups

Consider GreenGeeks if: You are willing to pay more to support a web host conscious of its impact on the environment and you value having the option to resell your domains.

What You Need to Know

Does Domain.com offer free migrations?

Domain.com will charge you a premium to move your website from another host to its servers if you do not wish to do it manually.

What are the benefits of hosting your website with Domain.com?

Each of Domain.com’s web hosting packages has a free SSL certificate by Let’s Encrypt, unlimited storage, scalable bandwidth, and a free domain for the first year.

What kind of support does Domain.com offer?

Domain.com offers excellent phone and live chat support around the clock, every day of the year, to help with any sales or technical issues you may have with your web hosting account.

Is Domain.com safe?

Yes, Domain.com provides customers with 24/7 network monitoring and Distributed Denial-of-Service (DDoS) protection for added peace of mind.

How We Reviewed Domain.com

I test web hosts based on the following factors:

  • Plan value: What plans are available, and do they offer a good value?
  • Ease of use: Is the dashboard easy to navigate?
  • Support: How fast can you get help when needed, and is support genuinely helpful?
  • Features: What features does the host offer, and how do they compare to similar competitors?
  • Security: Does the host offer SSL certificates, DDoS attack protection, backup services, and scans for viruses and malware?
  • Speed and uptime: Does the provider offer a fast, stable environment for your website?How does it perform in tests, and what kind of servers does the hosting company use?
  • Recent improvements: What has the host done lately to update its technology and services?

Learn more about our review methodology.

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