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Is Domain.com the host for you?
Last reviewed Jul 14, 2016
$ 3.75 / Month
It is a very good hosting company, I just moved with them yen truth I am amazed at the speed of your servers, my website load super fast, and the support is very good and they solve all my problems, I definitely recommend domain.com for great prices and customer care!
Registering domain is one thing, but using their hosting is something different.
Admin panel sucks, when you try to use PHP MyAdmin, well, they are using couple years old version!!! and it takes 15 seconds to load anything in it. Site sometimes just dies and their support is terrible...
If you want to buy domain from them, then go for it, but if you want hosting, then I'd recommend you to find other company for your hosting.
Ps.: Only DB they support is MySQL... Provider I am using for my perosnal web pages (this one is used by one of my clients) supports MySQL, MariaDB and PostgreSQL (Websupport.sk/en).
The worst domain registrar you can find. DO NOT THINK that because their name is domain.com they have specialty in registering domains or providing host service.
Customer service is HORRIBLE! you'll get headache! you want to hit your head on the wall!
Go with namecheap or godaddy or other registrars.
For a simple question you have to wait 4-8 minutes and then 20-30 minutes chatting with someone who does not have any knowledge of customer service.And after all this creating support ticket and then ...
Who says domain.com is not for domain registration, its name suggests too. Domain.com has great feature very similar to godaddy and i own more than 10 domains and all are registered from domain.com . And the most important thing is they are always there to help you even at midnight. Choice is yours
If we talk about the features then, features is slightly less than godaddy but everything works fine and easy to manage. If you are looking to register a domain then you should try domain.com as its name suggests. Domain.com has many great features, you will see when you try.
I got a decision to register a domain, found a good name went to the cart, registered and when i wanted to pay i got an error. Spent next 2 days to get access to my account. First i sent an email to their support center, they didn't respond to it. So next day i contacted them through the Online Support. The first worker say'd to check my email in 1 hour. Nothing happened. I contacted them later and the other worker just reset my password and i got access to the account. I wasn't able to reset the password for my account because the username i created was replaced with the domain name i wanted to buy but without the . (point)
I definitely wouldn't spend moneys on this website. Thanks.
Despite their low prices, I'm really amazed and satisfied with their customer support. I was about to establish a new domain with them. I was facing some difficulties. I saw an online customer service icon and clicked on it. It took several minutes and finally I was chatting with a technician. Surprisingly my chat took a bout an hour or more. The person who I was chatting with was doing the best to help me. I told myself: how they can provide such a great service with these low prices? Finally my issue was solved and I became the owner of the domain. I should mentioned that the problem was caused by myself at the first place. There was nothing wrong with them but they patiently helped me. I received an email few days ago reminding me to renew my product. Although I haven't had time to make my website online/alive yet, I will continue my contract with them. What I like about them is that they don't bug you with lots of ads and offers. I had this problem with some other providers even after unsubscribing. They are really straightforward. The renewal price is already available in their website and it's as the same as the first year. If you are planning to buy some domains and leave it for a couple of years or more without paying extra funny charges, this is the right place for you. They give you lots of options. Highly recommended.
Domain.com has helped me start up my website and continue to run it seamlessly. They give you great features that anybody can learn to use quickly and easily. The CPanel is very user friendly and is great overall. Their support is great, so if you ever need help, don't hesitate to ask. Great price for what you're getting. You can take my word for it, you won't regret using Domain.com. The price is not expensive at all, and if for any reason, you're not happy, you can switch plans. It is undoubtedly my favorite host. I have used HostGator, HostMonster, Amazon, etc. And i'm comparing them all. Domain.com is unbeatable, no matter for what type of site, whether it is a small-time site or a highroller. (Hey, they also have E-Commerce tools :) Enjoy their awesome service)
My hosting company was bought out by this one. Then they randomly said that something changed in my domain and asked me to verify the owner ship. I responded to the emails, and submitted a tech support incident telling them that I was going on vacation and would be away from the internet for a while and wanted to make triple sure that my domain would not be suspended. I was assured by tech support that it wouldn't happen and then on the first day of vacation, they suspended the domain. They do this by removing information in the dns registry so your domain doesn't resolve correctly. I wasn't able to get a hold of them until I got back and then it took several hours to get the domain working. I told them that I didn't want this to happen again and three days later they sent another email for my other domain. I'm not transferring all of my domains away from them as their customer support stinks, suspending peoples domains for no reason is like putting money in a bank and then having them tell you that you can't withdraw it because their technical staff didn't do something right. If you need to make sure your domain is up all the time and not randomly "suspended" by your domain management company, make sure not to use this company.
Worst support ever. Things takes ages to fix, and most of the times they break something while fixing things. Support doesn't know what they are doing and it's completely not worth the money paid.
Founded in 2000, Domain.com claims it’s one of the world’s largest providers of domain names and web hosting services. The company is based in Vancouver, WA in the USA and has recently become part of the Endurance International Group, a large hosting company that owns more than 30 well-known hosting brands.
Domain.com offers a range of hosting plans, including some niche services, but its primary focus is affordable shared hosting. Plans are split into Linux and Windows variants. The company also offers a handful of VPS hosting plans.
Domain.com offers a number of fairly typical shared hosting plans, plus a few specialised services for specific uses. It also offers VPS hosting.
Domain.com does not publicise an uptime guarantee, and there’s no data about uptime history or performance on its website.
The host doesn’t specify the location of its data centre, but it says that its services are provided from a Tier 1 facility offering full redundancy, diesel and UPS backup, redundant cooling, 24/7 monitoring and backups. The host doesn’t specify when backups are taken or whether the backups are accessible to clients.
Customers on VPS hosting plans can ask for a backup to be restored if their VPS is corrupted due to a botched change to the operating system. However, this service is not guaranteed. There’s no information about backups for shared hosting customers.
Domain.com offers support via telephone (US toll-free) or a ticketing system. It recommends that urgent support requests are not logged by ticket, which indicates that telephone support calls are given priority. Overall, users can expect a response within 24 hours and the support department is open 24 hours a day, 7 days a week. There’s no information about the location of the support team.
Live chat is available, but it appears to be used by the sales team - there’s no live chat for support.
The host offers public access to its knowledgebase, a help system that covers all the basics of hosting accounts, access and passwords. Users with more advanced needs will probably find themselves contacting support to get the answers they’re looking for. There’s also a basic User Guide and a range of Tutorials; this content is typical on sites owned by Endurance International Group.
Despite having been in the industry for well over a decade, Domain.com hasn’t attracted any notable press - good or bad.
At Domain.com, different types of hosting accounts have different control panels.
Shared hosting customers get access to DomainCentral, an in-house custom control panel. There are some articles in the knowledgebase which cover DomainCentral if you want to take a look; customers of other Endurance International Group brands may have come across similar control panels with other hosting providers.
VPS customers can request cPanel and WHM, but it isn’t clear whether these are included in the price or whether there’s an additional admin fee. If you’re thinking of purchasing a VPS from Domain.com, it would be wise to confirm any additional licence costs before signing up.
Domain.com offers a standard set of freebies, including marketing credits for Google AdWords, Yahoo!/Bing ads and Facebook advertising. These are all common sign-up bonuses with hosting companies at this level. Domain.com also provides shared hosting clients with a free YellowPages.com listing, a toll-free number and Google Webmaster Tools integration. Note that the toll-free number is only available if you’re based in the US.
In terms of scripts, Domain.com’s shared hosting customers can installed WordPress, Drupal, phpBB, CubeCart and a limited range of other popular scripts and tools. To expand the number of applications you can use, you’ll need to subscribe to the SimpleScripts service which costs extra.
The Terms of Service on Domain.com mention a 30-day money-back guarantee, but there’s no indication that this is offered as standard. As such, it’s probably safer to assume that the guarantee isn’t applicable on any of its hosting plans.
If you cancel mid-term, Domain.com reserves the right to charge 100% of all money that was due to be paid over the course of your contract. In other words- don’t expect a refund. If you do want to cancel, bear in mind that your request will take up to 30 days to take effect.
Endurance International Group has swallowed up many hosting companies that offer broadly similar deals. As far as Domain.com is concerned, there’s little to separate its hosting from any of the other brands in the group. Its hosting isn’t particularly expensive, but it’s not that innovative either.
On a basic level, many customers will be pleased with it, providing they’re OK with the custom control panel and lack of clarity on an uptime guarantee. If you’re not in the US, you might find the relatively slow turnaround time on support tickets to be a hindrance as your site matures.
Domain.com specializes in Windows and Linux hosting and even offers information to help you decide which is right for you. Be aware, however, that the Windows plans are slightly more expensive than the Linux plans.
Hosting plans begin with a promotional rate, then renew at the regular rate.
The company offers the standard managed services, such as technical support and security monitoring.
The company occasionally runs promotions including a free domain with a hosting plan.
The company offers full domain registration and management, including URL forwarding, email forwarding, DNS management and Transfer Lock.
Domain.com does not advertise a satisfaction guarantee.
There are a number of VPS plans, all aimed at application developers, businesses and hosting resellers.
All hosting customers have access to 24/7 phone, email and live chat support.
Technical support is only available in English.
The company does not advertise the location of their corporate offices.
Domain.com's data centers feature a multi-homed, redundant network with Tier-1 Gigabit and OCx Internet connections. The data centers also incorporate dual independent power grids, fully redundant power and HVAC, seismically braced cabinets and racks, constant temperature and humidity monitoring and fire-threat detection and suppression.
Linux hosting plans support PHP, Perl, Python and MySQL databases. Windows plans support PHP, ActivePerl and MS SQL.
The company does not offer reseller-specific plans. Their VPS plans, however, are designed to meet the needs of hosting resellers and Domain.com specifically advertises them as a superior option to most reseller packages offered by competitors.
Yes. Affiliates earn cash for each sale. For domain registrations, the commission is a percentage of the sale. Hosting packages pay a flat-rate commission.
Domain.com will not transfer your website for you. They do, however, have Transfer Specialist who will help you transfer your domain name.
Domain.com fully supports WordPress. For non-technical users, it can easily be installed via the SimpleScripts app installer. The company also has in-depth user guides covering every aspect of setting up and managing a WordPress website, including video tutorials.
The base Linux and Windows plans do not offer unlimited domains, but the higher plans do. The VPS plans are also an excellent choice for multiple websites. Domain.com advertises their VPS plans as a superior alternative to reseller accounts for customers who need to host multiple websites.
All shared hosting plans come with Domain.com's Drag and Drop Site Builder. Hosting plans also include SimpleScripts, a collection of easy-to-install Web applications that can add a plethora of functionality to a website.
Domain.com offers SiteLock protection for a small fee. There are three available options, offering differing degrees of protection.
Although not directly supported, PrestaShop is one of the applications included in SimpleScripts.
Domain.com does not offer Joomla migration services.
Domain.com does not offer WordPress migration services.
Yes. Domain.com supports a number of features designed for e-commerce websites, including ShopSite.
All of Domain.com's hosting plans include unlimited disk space and bandwidth, as well as support for Gallery, making it an excellent choice for image hosting.
Although not directly supported, Magento is one of the applications included in SimpleScripts.
Shared hosting plans come with the proprietary vDeck control panel, while VPS plans come with cPanel/WHM.
In addition to major credit cards, customers can also pay via PayPal.
Domain.com does not advertise their uptime rate, but they do tout their high-tech facilities and the fact that their data centers exceed the industry standards. They provide 24x7 critical monitoring, 24x7 secured access to data centers and 24x7 video monitoring.
Hosting plans come with anti-spam and anti-virus software.
The company supports SiteLock CDN.
For hosting plans, the minimum term is one year. VPS plans can be paid on a monthly basis.
Yes, domain privacy is available for a moderate yearly fee.
Domain.com provides the Site Backup & Restore tool for a small yearly fee.
Domain.com offers a couple of options for multiple sites. Some of the shared hosting plans offer unlimited domain support. The VPS plans are also a good option, limited only by the available disk space.
Plans vary in the number of email accounts they offer, with the top plan offering unlimited accounts. All hosting plans offer unlimited disk space.
Disk space and bandwidth are unlimited.
Domain.com does not advertise free hosting for non-profits.
Customers receive ad credits for Google, Yahoo/Bing and Facebook. Customers also receive a free YellowPages.com listing and a free toll-free number (U.S. customers only).
Domain.com does not support embedding videos in your website.
InMotion Hosting Reviews
Frankly speaking I find that Domain.com is not a really good hosting provider. We can already see from is domain name that it specialises in domain registrations not hosting like hostgator(it specialises in hosting not domains). Further more when I contacted their support it was very bad, they didn't know half the things I asked so I would recommend you to not use it at all. After changing to different host I felt my hosting experience to be much better. BY THE WAY I DO NOT USE DOMAIN.COM ANYMORE. THIS IS FROM A PAST EXPERIENCE!
Here is more of visual aspect of what I find domain.com to be like:
Their support doesn't know anything about websites and how to further enhance your hosting experience. Whenever I asked them something they would keep on delaying it and sometimes they would say that they didn't know how to do it. I solved all my problems myself.
Features: They dont really have a lot features unlike other hosts.
Uptime and Speed: It was always up but the speed was really slow. It took my website 20-25 seconds to load where as in a different host it just took around a few milliseconds.
Price: The price, I would say is still too expensive for what they give.
So this is what I think. Domain.com sucks
I have been dealing with domain.com and they become nightmare for me. there customer support service is sucks. Most of agents don't understand English as they all setting in India.
I have few domains with them and at time of renewal they declined my bill payments. they were saying that my card details are not correct and i have to contact my bank i contact my bank and they said that domain.com sending us wrong expiry date in 00000 while charging bill but for the card verification they easily charged $1 each time when i reenter my card details. i tried several cards but the same issue. I try to use my card on other merchants and they working fine.
After all this i manage paypal details and gave them then suddenly they change their point and suspend my billing access. now my domains are stuck with them and i have no way to get my business domains from them.
My whole business got distorted. so i am suggestion everyone not to choose domain.com
I have been using Domain.com for the past 3 years. Thanks to my friend Kelvin, he referred me to Domain.com . I am hosting my site www.hariaakash.net on Domain.com and it is up 24/7/365 . And they made my blog possible too, I imported to Domain.com hosting as they serve well and treast as family mates. Just go for Domain.com, where there is hassle free hosting.
I tried to register the domain using a coupon code. They were asking for credit card info or paypal. Firstly, I tried using my Master Card Debit which had balance of 30 usd in it for this transaction. I had the error message that my credit card authorization is declined then I tried it via my paypal and I was amazed to see that it again said the same error. I contacted their support and I was really disappointed with the way of their support. They even didn't had any clue of what happened. The customer service representative asked me that they are unable to resolve my issue and I should wait for some other time. I am attaching the full transcript of the chat with the representative for you in the end of this email
I waited for 6 hours and then cleared all the browser cache, cookies, history and then tried with new credit card of my brother but I have got the same error again saying my credit card authorization is failed. I am too much disappointed with this act and support.
I checked my online bank statement and I was charged 2 USD already from domain.com and then I checked my brother's online statement, which revealed the same charge on it too. So they have deducted 4 USD from my account and brother's account for what supposed to be a free transaction and we have been left with no clue at all.
While writing this review, I tried to contact the support again and they said that they are unable to help me because the domain is already registered by other registrar. The domain that I was looking for has been bought by someone else and I have paid the price for it too. I would really recommend everyone to buy domain from the trusted sellers only
domain.com rocks it is excellent for domain and hosting it has easy to install applications very cool to use for a new user also i prefer to use this mostly
For me run my site with a good hosting provider is very important.
Domain.com has great services and it has Rocking Building tools which gives a great advantage to beginners to have there own site in just a moment.
And they Very cheap (cost) domain names, which is really great.And not only this once get signed up there they will be connected to you throughout.
And they give always good feedback about your requirements.
So i recommend site holders or business owners to start with something good, that is Domain.com.
Domain.com has great domain services. I have used them for a while and they have wonderful support that is very friendly! I really like domain.com I would recommend it to anyone.Domain.com is awesome!
The website offers a lot of information. They were quick in responding any questions I had. They are up-to-date in the technology world and the best port for me is that is EASY to understand and follow directions.
My business wanted to open up a website about the business, so I was appointed to buy and make the website.
I was more than happy to make it and joined Domain.com to start it off.
I bought the domain, host, and products and was ready to start making the website.
However, small businesses sometimes have budget problem. Our business faced unexpected budget problem so I had to cancel the service when I just got it.
But I received an email that only domain and hosting fee is refundable.
When I called them before I bought anything, they said everything is refundable. But now I get this.
I called several times but the lady yelled at me and hung up on me. The other guy kept offering things that I did not even ask.
Another lady said its all in the "terms of service". Yes, it is my fault for not reading the whole "terms of service" but I am sure that there are only few who reads the "terms of service" before they buy anything. And so on.
The service is horrible and you are given the minimum information about their products. I had problems with FTP, connection, and up-time problems.
The worsting is the service. Keep away from this company because you might not like the service and not get your money back.
Domain.com provides good support and after you registered with them and there is a signed agent to contact you about website building and other hosting needs. They do have support team work on clock to ensure your question get answered. The C panel has clear info and easy to manage it by yourself They also offers other services. Its rocks.
Run away as fast as you can from this company, or you'll be stuck in a never ending loop of impossible changes and hours of wait times with the worst customer service reps known to man.
I am marketing professional that only wanted to make changes to my customers information and it took me countless hours of paper trails and requests being emailed in and then rejected in order to ever get a rep to talk to. Once i had someone on the phone they refused to help me with information to change things.
You cant even cancel your services with these guys they wont answer that call or take your request they just reject everything you send in saying i was not filled out correctly
Like i said RUN RUN RUN
Anyone who does not intend to sign up to the hosting service forever please stay away from Domain.com.
I started a an account for a small project 2 years ago, the project ended in a few months and I made sure to turn off all renewals. To my surprise, I was billed the following year, and when I logged into my account, I realized the auto-renewal was turned back on. I sent an enquiry which started a redirection chain (i.e., I can't help you, please call our customer line etc.). I thought that perhaps this was a one-time error, and decided to let the matter rest and just turn off the auto-renew once more.
To my horror, I was charged again this year. And guess what? The auto-renew was turned back on. Seems like the only way to cancel the plan is to bankrupt and wind the company up.
We have had our small, home based business website with Domain.com for many years now. We have been very pleased with the uptime, with how smoothly the site runs, with all the aspects of how easy it was for us to create our website and to do updates to it. We purchase our SSL certificate through them for our order form and they install it for us. We have been very happy and would highly recommend their hosting services.
Absolutely worthless do not go with them!
Signed up for a year domain, and pretty much forgot about it after 3 months. Everything was on autorenew. I was sent one reminder and tried to reset my password to login but I never got any emails. Since the account was opened with a card I had that was reprinted 3 times since then I thought it wouldn't go through. Getting nervous about charges I called the morning of the renewal and they wouldn't stop the charging for the day but offered to have me keep the domain for the amount of time! Somehow my domain turned into hosting as well and I was charged for the hosting. However they didn't say I could keep the hosting.
The review was right rubbish company
I've never tried Domain.com before.
Although I have heard great stuff about it so I decided to use it!
It's been a great experience for me and for my friends, I've suggested this site to many people. In a few words, it's good!
I used a coupon code to purchase a domain name and hosting from Domain.com and was unpleasantly surprised to find that they charged me for the full price for the domain and hosting, with no explanation, despite the fact that they said on the order form a completely different price. Their support took days to get back to me and they were not remotely helpful on any of my problems with their service.
I now know not to stray from the well known registrars such as Namecheap, GoDaddy, NetworkSolutions and the others. I would recommend that you stay away from Domain.com!
best webhosting ever, i bought from here a webhosting and i guarante that it is 100% uptime and big transfer speed, in conclusion this is a good ideea for business and for beginners.
domain.com is a very nice site.. I love you guys.. Keep it up. I m seeing you going forward ever !amen
Staff all don's care.
Web site does not match help system.
When using the file Manager provided by them to FTP up files, it is limited to a small amount of file types. They say it is for my protection. They dont understand that a web site i build, i must be able to upload my files. They should have no say in what type of file extension i have. Who made them god?
Google tools reported an DNS error to me so i sent it to them, they said no problem our end.
The sitemaps they provide are all full of there content not mine.
When i upload my content, the site map says 404 error. They said i had to use there site map.
Why does a hosting provider make you have so many conditions?
They are rubbish, slow and incompetent.
If i had not signed up for a year i would leave.
Please avoid this company.
Over 50 e-mails & Tickets sent, still no solutions.
Wow, Domain.com is a amazing webhost & Domain Seller!
They have fast Support, Everything is running smoothly.
Domain.com is just simple and just rocks!
I've never faced a down time with Domain.com
I strongly recommend Domain.com !
Domain.com is one of my favorites and it will always be.
Domain.com is the number one!
Domain.com provide rock solid service year after year.
They've excellent knowledgeable and resourceful help desk executives.
Anyway who will not TRUST a decade old company providing unbeatable services.
Domain.com, I think the name is enough to prove the crystal appearance of our domain. Its world class registration service and the state of the art support team is the best any domain registration service provider would have.
I love domain.com.
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