Add Your Review for Dot5Hosting

9 Dot5Hosting Reviews:

Is Dot5Hosting the host for you?

Last reviewed Jun 20, 2015

Key features

  • PHP
  • WordPress
  • Uptime Guarantee
  • MySQL
  • Perl
  • Python

User Reviews - Total: 9

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

They disabled my (extremely low traffic) account twice within a 6 month period--once for using too much bandwidth re a 20KB pdf file they claim was "crashing other users" and once for malicious files related to wordpress where they told me someone "someone must have hacked your ftp".
They made me remove 50 files identified in a cryptic txt file; then it took them two days to re-enable my site.
Don't use this host, they treat their customers like dirt.

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

They automatically renewed my account after it had been closed for a year. I chatted online with a support person who refused any help but kept saying "The domain name cannot be refunded, however we can cancel the account so that you will not be renewed in future". I am denying payment through PayPal and going to block them from any future payments. STAY AWAY FROM THIS HOSTING SITE!

 
★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

Dot 5 forced me to change my web site because they would no longer support there own software. Once I did most of my newly published pages show up as "error message." They're telling me "there is nothing more that we can do." That it could continue for weeks or months. That it is Google's fault. There so called "technical support" cannot figure out what to do. I've had to wait on the phone now for over 3 hours and they have only made the situation worse. This use to be an inexpensive way to get your web page up, but now they have extra charges for everything. I've been with them for over 10 years but now I'm looking for a new service.

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Terrible company deleted all my files (all legitimate) without contacting me. I had this hosting account to backup sites and original content that I create, since I make original films and do photography. What modern host says "Unlimited" and then deletes all your files? Please steer clear of this AWFUL COMPANY!

 
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

Dot5Hosting.com is still an industry top provider, although was recently acquired by EIG.
Their affordable packages, cheap domains are one of the reasons that Dot 5 Hosting has become one of the most popular web hosting packages in the past

With Dot5Hosting you can rely on:
- High level of customer service
- Guaranteed uptime
- Functional tools for management of your products
- Secure and reliable backups
- Money-Back Guarantee
- 24x7 Support

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

Been using dot5 for several years. Very user friendly, good prices, and great tech support. Very happy with dot5.

 
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

As far as technical services go Dot5 hosting is just fine but after repeated requests to cancel services with the company, they continued to charge my credit card. I had to call them and e-mail them many times to get charges reversed and for some reason it was impossible for them to reimburse the full amount that was charged to my credit card. Fully cutting the cord with this company took over a year. Whatever you do, do not allow Dot5 hosting to auto renew charges on your credit card.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I am fairly computer literate. I have no problems working in WordPress or MySQL.But it wasn't always like this. I have been with Dot5hosting since 2006, when I knew very little about WordPress, and have been very satisfied. Support has always been quick and helpful.

I have not used all the features they offer but Dot5 looks to be a solution for new and old alike. I would definitely recommend them to a friend.

 
★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

I used Dor5Hosting and it sure rocks, why? it gives accurate and detailed results. And it also provides with great support.

 
Dot5Hosting logo

Dot5Hosting

dot5hosting.com

Dot5 Hosting Introduction

Dot5 Hosting is a small web hosting company with a decade of hosting experience. The company is focused on shared web hosting ‘at an affordable price’, and it promises ‘a friendly and high-quality level of technical support.’

Dot5 Hosting Plans

Dot5 Hosting only offers Linux-based shared web hosting. It only offers one plan.

The Dot5 Hosting plan comes with unlimited disk space and bandwidth and allows for unlimited hosted domains. Customers can choose from a one-year hosting plan or a discounted two-year plan.

Dot5 Hosting also has an affiliate programme, a reseller programme and a referral program for its customers to take advantage of. Customers can also buy additional products such as site backups, SiteLock, an SSL certificate and a professional SEO makeover.

Dot5 Hosting Uptime/Downtime

Dot5 Hosting does not provide any assurances or guarantees about uptime. Their servers are based on a pooled network at two data centres in Boston in the US which have 24/7 security, but other than that, there’s not much information to go on.

Dot5 Hosting Support

Dot5 Hosting customers have access to an online support console to raise support tickets. They are also provided with support 24 hours a day and a telephone and live chat tools are available. Unfortunately, Dot5 Hosting does not provide details of where its support personnel are based.

Dot5 Hosting customers have access to a range of self-help tools including a knowledge base, plus various user guides and tutorials. There is a Dot5 Hosting Twitter feed, but at the time of writing this review, there had not been any posts at all. There doesn’t appear to be a customer forum or a Facebook page either, so it’s probably safe to assume that no help is provided by these alternative channels.

Dot5 Hosting in the News

As Dot5 Hosting is a relatively small hosting company, they have not attracted any attention in the media despite being around for 10 years. The lack of news, either good or bad, suggests that they provide a relatively stable service.

Dot5 Hosting Control Panel

The control panel offered to Dot5 Hosting customers is the vDeck control panel. Most customers will be familiar with cPanel when it comes to web hosting; vDeck is commonly seen on shared hosts, but I find it less aesthetically pleasing. Whilst it may be unfamiliar to many people, it may be worth getting to know since many companies do use it, including many of the low cost hosts I’ve reviewed. If you’re used to using cPanel or Plesk, it will probably feel like a step down in terms of its functionality.

Dot5 Hosting Extras

Dot5 Hosting customers receive a generous wad of Google Adword credits, Yahoo credits and Facebook credits to help sweeten the deal when signing up. Customers also get access to free shopping carts, website templates, search engine tools and a website builder.

CGI, Ruby on Rails, Perl, PHP and MySQL are all supported, and customers also get free Joomla, WordPress, Gallery2 and more scripts which are easy install through vDeck.

Dot5 Hosting Money Back Guarantee / Cancellation Policy

Dot5 Hosting has a 30-day money-back guarantee should any customer be unsatisfied with its services. This guarantee does not include the cost of domain name registrations, nor will the company refund other setup fees. Note that the guarantee is only applicable to customers who pay by credit card.

As a customer, you can give 30 days written notice to cancel your account at any time, but you will incur a charge if your terminate your account early (assuming it’s after the first 30-day guarantee period has passed).

Dot5 Hosting Summary

When compared to many other web hosting companies, Dot5 Hosting does not offer as much variation or innovation when it comes to its web hosting plans. Simplicity appears to be the main point of the company; this will make it appeal to customers who are new to web hosting and who do not want to be dazzled by a range of hosting options. If you just want a simple hosting plan to enable you to get started, they will undoubtedly provide that.

Last updated: 2017-06-24

Dot5 Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Dot5Hosting WordPress PHP Anonymous FTP Java Python Perl Unlimited Unlimited $5.95/month
Usual price:

Dot5Hosting Frequently Asked Questions

  • Does Dot5Hosting specialize in Linux or Windows hosting?

    Dot5Hosting currently only offers a shared hosting plan that are based on Linux.

  • Do I have to be concerned about any hidden fees?

    Although all the fees are clearly stated on Dot5Hosting's website, customers should be aware that there may be fees for domain registration services and other products purchased. Also, the renewal rate will be substantially higher than the promotional rate advertised.

  • What payment options does Dot5Hosting support?

    Dot5Hosting provides you the choice of either a 1 or 2 year plan (the 2 year plan will be cheaper month to month). A few payment methods are accepted including major credit cards such as Discover and American Express along with PayPal.

  • Is standalone domain registration offered by Dot5Hosting?

    No, the company does not allow customers to register for a domain without purchasing a hosting plan. Customers can, however, get a free domain if they register for a 1 or 2 year plan.

  • Will the company help me transfer a website and domain from a former host?

    Unlike other hosting companies, Dot5Hosting does not mention that they will assist or actually perform the migration process. However, they have compiled step-by-step guides and videos describing how to transfer domains.

  • Can I support multiple sites from a single plan?

    Yes, it is possible to host more than one website on a single plan.

  • Does Dot5Hosting offer its customers a money-back guarantee?

    Yes, the company has a 30-day money-back guarantee for its hosting plans. All hosting plan charges will be refunded excluding fees for domain registration, setup, or other services purchased within the first 30 days. If the customer wishes to cancel hosting after the guarantee period, a written notice must be provided.

  • How can I contact support when I have issues?

    You can contact support 24/7 to help resolve your issues through phone, email, and live chat all of which is currently offered in English. It is also possible to consult the knowledgebase which includes step-by-step articles and videos for solving various technical issues.

  • What control panels are supported by Dot5Hosting?

    Dot5Hosting only features its own proprietary control panel called vDeck which allows customers to perform administrative tasks such as managing domains, subdomains, and MySQL databases.

  • What are Dot5Hosting's datacenters like?

    The company has 2 datacenters in Boston, MA close to its headquarters in Burlington, MA. The datacenters use pooled server technology which means that any server is able to access website files. This allows the first available server to complete requests resulting in faster page loads. Besides the advanced server infrastructure, the datacenters feature redundant power supplies and Dell equipment.

  • Does Dot5Hosting offer an uptime guarantee?

    No, Dot5Hosting does not mention its uptime anywhere despite the fact that the company has a robust infrastructure.

  • Does Dot5Hosting use a CDN?

    If SiteLock is chosen as an option, then it is possible to use SiteLock's own CDN.

  • What development languages does Dot5Hosting support?

    Dot5Hosting supports a number of software development languages including PHP, Python, Javascript, and Perl. These languages can be used to create dynamic websites that visitors will enjoy.

  • How many email addresses can I get with Dot5Hosting's shared hosting plan?

    There is no limit to the number of email addresses you can get with the shared hosting plan. Besides having an unlimited amount of addresses, other email features include unlimited email forwards, autoresponders, and spam protection.

  • What tools are available to help non-technical people create professional websites?

    Dot5Hosting helps beginners set-up professional websites through the ability to install and configure popular scripts such as WordPress, Joomla, Coppermine, and phpBB. Customers interested in WordPress may consider the company's WordPress Essential package optimized towards the platform. Besides widely used platforms, the company offers its customers a Site Builder tool which allows them to build websites using a wizard-based interface.

  • What does Dot5Hosting provide in terms of backups?

    When placing an order for hosting, customers have the option to select a daily backup plan for a small fee. When this option is selected, Dot5Hosting creates copies of your website that can be restored any time and provides version control and archiving.

  • What security features does Dot5Hosting have?

    For a small fee, customers can select Dot5Hosting's SiteLock feature which protects websites from harmful malware and helps block malicious traffic. It also protects websites from being blacklisted by search engines. Besides SiteLock, Dot5Hosting features anti-spam protection and physical server protection.

  • Am I able to host an ecommerce site with Dot5Hosting?

    Dot5Hosting includes a number of features to help you run an online store and these include an SSL Secure Server, password protected directories, and support for multiple online shopping platforms such as osCommerce and Agora.

  • Is it possible to host image galleries with Dot5Hosting?

    Yes, it is possible to host image galleries since unlimited bandwidth and space are available and all plans support Gallery2, a leading image gallery application.

  • Are there any plan discounts available?

    Besides the introductory pricing offered, there are no other discounts.

Dot5Hosting Features

All Features

  • 4images
  • Agora Cart
  • AWStats
  • CGI Access
  • Crontabs
  • Custom Error Pages
  • DNS Zone File Editor
  • Email Forwarding
  • File Manager
  • FormMail
  • Free Shopping Cart
  • FrontPage Extensions
  • Gallery
  • Live Chat Support
  • osCommerce
  • Password Protected Directories
  • PHP 4
  • PHP 5
  • PHP Support Tickets
  • phpBB
  • phpwcms
  • POP3 Support
  • Raw Files
  • Ruby on Rails
  • Server Side Includes
  • Shared Hosting
  • Shared SSL
  • Shockwave
  • ShopSite
  • Spam Filter
  • SSL Certificates
  • Streaming Audio/Video
  • Support Logic Helpdesk
  • Unlimited Sites
  • vDeck
  • WebCalendar
  • Webmail

How does Dot5Hosting compare to their competitors?

Overall ★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★
Visit Dot5Hosting
Overall★★★★
Overall★★★
Overall★★★★
Overall★★★★
Overall★★★★

Price Comparison

Dot5Hosting$5.95
SiteGround$3.95
BlueHost$2.75
iPage$1.99
InMotion Hosting$2.95
A2 Hosting$3.92

WhoIsHostingThis Recommends

Want a Free Domain Name?

Already a Dot5Hosting customer? Write an honest & helpful review & earn a free domain from Domain.com if we publish it. Learn more...

Take a deep breath and think about exactly what you want to say about Dot5Hosting.
Please be specific: we're only interested in hearing that Dot5Hosting rocks/sucks if you can explain why.

Next step

Claim Your Free Domain

If we publish your review, you will earn a free domain from Domain.com.

(We hate spam - see our privacy policy)
Terms & Conditions