Add Your Review for Easily.co.uk

17 Easily.co.uk Reviews:

Is Easily.co.uk the host for you?

Last reviewed Nov 26, 2016

Key features

  • PHP
  • WordPress
  • Uptime Guarantee
  • MySQL
  • Perl
  • Phone Support

User Reviews - Total: 17

★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

I started using Easily for name registration and website hosting in April 2000, not long after they started up in business. At the time they had fewer competitors and offered a good service for a sensible price. Unfortunately over the intervening years I have moved all of my website hosting to a competitor. The reasons were that even though Easily provided PHP and SQL with database support they did not keep these up-to-date. I needed to use features in newer versions of these tools but Easily would never tell me when they planned to upgrade them. I suspect they didn't have any plans! There were also losses of service with increasing frequency and times when one or other of my databases could not be accessed. Easily's support was inadequate in explaining these events or resolving them. 'Mysteriously' the problems seemed to cure themselves a few days later without anyone doing anything!

Although I don't host any sites with Easily now I have left name registration and renewal with them. This is about to change as well.

One of my .UK names is due for renewal soon and Easily's renewal page is asking for a price for renewing for 5 years which is more than 5 times the cost of 1 year. For other extensions you save money by renewing for a longer period. I have waited weeks for Easily to resolve this and the name will soon expire so I have decided that enough is enough. I have 16 names to move to a company who can provide a better level of service and support and I am now looking through the competitor sites to decide which to go with. If all else fails I will move them all to my hosting company - they are a little more expensive but it is worth it to me because their support is first class.

 
★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

Feb 2016
Yet AGAiN easily email is down for 2/3 days.
NO customer support!

Easily used to supply a good service that had very few problems
Since June 2014 the up times has dropped dramatically and emails get delayed for a period a 1 or 2 days on a regular basis.
Each time one complains to customer service they reply quickly to say they know about the problem and that it will be fixed soon.
Eventually ie 2 days later they do email to say the problem was a once off fault and they it is now repaired and fixed.

Then a week later the same thing happens again

This has been going on for several months/years now and one never now gets any sort of resolution to the problem.

 
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

Easily used to supply a good service that had very few problems
Since June 2014 the up times has dropped dramatically and emails get delayed for a period a 1 or 2 days on a regular basis.
Each time one complains to customer service they reply quickly to say they know about the problem and that it will be fixed soon.
Eventually ie 2 days later they do email to say the problem was a once off fault and they it is now repaired and fixed.

Then a week later the same thing happens again

This has been going on for several months now and one never now gets any sort of resolution to the problem.

 
★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Have been with Easily many years now. Initially hosting a simple website and 2 email accounts. Initially good value and good performance. In 2010 we upgraded our website to a Joomla based site and stayed with Easily as they say they host Joomla and can support - No they cannot - their security model is incompatible, we had performance problems, uptime issues and poor technical service and just bad customer service. In the end we moved the website to Rochen and havent had a single problem since. We kept our email with easily, 5 accounts with one heavily used (and depended on) and this last few months they have provided horrid uptime, incredibly bad customer service with particularly bad communication.
We will be moving

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Very poor. I have used them for email for a number of years, and it gets worse and worse. Their servers are down several times a week, sometimes for hours at a time. Their on-line mail box is, to put it politely, antiquated - has not had one single upgrade or improvement in the 8 years I have been using them. I am gradually migrating all my email elsewhere and will be glad to see the back of them.

 
★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

I was told that there was an error and it would be updated within two hours, I was then called back and told that I had not paid the account, But in fact payment was not due till next month.

1) I have just a received an email from google advising me Googlebot can't access my site

2) Over the last 24 hours, Googlebot encountered 22 errors while attempting to retrieve DNS information for your site. the overall error rate for DNS queries for your site is 100.0%.

3) www.emkaraoke.com also has images for my ebay site which is causing big problems

4) My email address is not working am unable to reply to my customers emails

5) I am suffering severe financial loss due to the above problems

6) I am constantly being told that my website will be up within a couple of hours

Please advise by email what is happening to this account, we have many accounts with you and have never experienced any issues like this before

 
★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

I went with easily.co.uk purely for convenience, my client had his domains with them and had a limited budget so it made sense.
There was some issues initially with FTP access, the one-click install hung and it took a few days to resolve, plus their control panel is incredibly limited and dated but the hosting itself isn't that bad for the what they charge, the site seems pretty quick and the FTP isn't slow by any means.

Pros: Free-phone support, reasonable speeds and up-time, very cheap.
Cons: Slow support response, very basic control panel

 
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been a customer for 10+ years, but recently the service has become worse and worse, with sales & support becoming totally unresponsive to emails.
example 1. I bought a hosting package in June , to use with an existing domain name bought form them previously. Bought it on a Saturday - could not point the domain at the hosting space. expected menu option would not appear., gave it 24 hours to kick in , no joy, send emails, no joy gave it another 24 hours, same outcome . sent yet more emails, no response, eventually phoned in. help desk was clueless as to why it would not work, but eventually escalated it to someone who fixed though with no explanation or apology.
example 2. I asked for en easily email packaged service to be pointed away form easily so that i could just pick up mail to my owned ( bought from easily ) domain via outlook. [ because increasingly mail was delayed or I was being told of bounces or " no such mailbox" messages by friends & family.Had terrible trouble with outlook config, as easliy had changed their system. Support's idea of debugging was to ask me to email my email account password to them, in clear, in full . when i asked for the name of that guys superior / compliance dept, to report his, I was ignored. Eventually I debugged it myself. the password was fine, they'd changed how the user ID needed to be input.
example 3. the easilyme package, i discover causes all of google's webmaster tools verification methods to fail: - add a meta tag to your home page - google can't see it, upload a html file, google can't see that either. Because easily serve up the pages in peculiar invisible frames. I email all the evidence ( about 5 times ) with complete diagnostics from google as to what it actually sees when it tries to verify the page - ALL emails ignored - have sent them daily for 4 days but may as well quite now. I am getting the auto responder mails so I know they are getting my reports.
example 4. so after a couple of days of this I email sales at easily to say the package is not fit for purpose and I want a refund ( while I wait I move everything to jsuthost instead, & everything works there! ). I get the auto responders again but I get no human response. Not even to the final one that says: its your call but no response means I'm off to write reviews . SO here I am. Hello justhost. ByeBye easily.

 
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I inherited several websites hosted Easily when I was employed in my current job. The customer support is mediocre at the best of times...it depends which representative you get. There are one or two very helpful employees however the rest sound like you have woken them up and regularly hang up mid phone call when they can't help you. Part of the service that I use is 'Easily Shop' a user friendly way to set up an e-commerce site : /. The cart they resell is from a German company called epages which on the whole is pretty good until they make updates without warning and it ruins hours and hours of work put into HTML and CSS. No sorry or anything eventually months later we were give 6 months free. Also key functions are broken like the ability to upload products via Microsoft Excel (CSV) which even with the difficult work around ruined all our hardwork and the backup subsequently didn't work due to the same issue. Never resolved! more free services phhhffft.

I would leave but I don't want to lose x3 years hard work, there are good points but they are severely out weighed by bad ones. Sometimes the servers load times are very slow exposing error messages too.

 
★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

The interface to their hosting is horrible and does not appear to follow the standard model. There does not appear to be an easy way to access a cpanel, manage domains, or do anything useful. Most of the links, even after logging in, are for more sales stuff rather then taking you to manage the stuff you already purchased. Their interface is so bad I had to google most of the things I needed to do rather then just see it where I would expect it.

They are cheap but you'll spend more time trying to figure out how to get your site up then it's worth and in the long term you'll end up paying for it. Go with a better host that gives cpanel access and has a clear and easy to use site.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

I have been trying to install Joomla (virtually impossible with Easily) for the last 2 weeks and have to say that you should listen to the advice below and digest it.... I have had no end of problems with this hosting company in the last year... up until then no problems... however I have been trying to install Joomla (bit of an upgrade but only what you have been promised when you purchased your 'package'?... and they obviously don't like it because their servers have clearly become unreliable/incorrectly managed.
The so called support avoid your questions and misconfigure just about everything... permissions, databases, PHP etc.
To put the frustration into words would be offensive... I think there are much better companies around... so have a good look around before opting for this lot.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Easily.co.uk is a good hosting. This website provides cheap domain and hosting. This is the best thing about the site as it provide opportunity for poor people and students to start online work with a little investment. The other features are also very good in this hosting. It provide good speed for upload and download data. It's servers are also very good they don't get get crashed any time. It's 24/7 customer care support is excellent.

 
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

I have used easily for at least eight years and have been satisfied until recently, my advice now is....
DO NOT USE THIS COMPANY
Why? easily hid from me the fact they had server problems. As a consequence I lost rankings with google. Losing rankings can be forgiven and made up later but misleading me is totally unacceptable as it would be to anyone else.
Explain? It started with google warning about page access times being long. Easily said no problem with their server. This was their approach for three weeks as I continued to tackle the problem. Finally they said they had a plan to fix their server issues !! The plan amounts to some upgrade at sometime - the most specific they would be was "in the near future" bu no date.
Reason/ The management are setting the style for easily like they do in any company, and you can see from what i have said, how their approach to mislead customers and blur over problems is manifest. The staff do their best. They are good people poorly managed.
DO NOT Use THIS COMPANY

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Do not use this Company. They are obsessed with security to the point you can't use sensible passwords and changing passwords involves an hour's delay, but incredibly they don't bother to tell you this.
I tried to bring this to the attention of Easily's management but the Support Staff, whom are clearly not competent absolutely refused to give me the name and contact details of their Managing Director. They have to do this by Law!
Avoid this Company at all costs. Their claims to be easy to use and customer friendly are simply untrue.
Avoid avoid avoid avoid avoid avoid

 
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

Easily say their sites are 'compatible with Wordpress, Jomla and Drupal'. They're not. Wordpress cannot live with the tiny amount of memory they allocate on their shared hosts and one of my sites has been down for over two weeks now whilst Easily 'support' - who know about as much as the average Green Grocer about IT - just twiddle their fingers and make asinine suggestions about altering php.ini files. I've told them until I'm blue in the face that you can put what you like in a php.ini file - it won't make a scrap of difference if the host is limited to a set amount. Definitely avoid these people - they don't know what they're doing. Support will do almost anything except support you.

 
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Received no renewal requests domains suspended - only discovered after the event. No replies to three support requests and after several failed attempts and then waiting about 30 minutes got through by telephone to most unhelpful staff. Wanted £50.00 to reactivate one - and I have a number with Easily. This was once a good company to deal with not any more - I would avoid at all costs now.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

My web space has been hacked three times. It is currently off-line because the space usage has been exceeded leading to account suspension. I therefore cannot access the host server an see how so much web space has been used, or delete unauthorised files. 24 hours have passed since I raised a support request, and no reply has been recieved. As I said, this is the third time my space has been hacked. The last time it was full of porn files. Easily is cheap and easy to use, but security and support suck.

 
Easily.co.uk logo

Easily.co.uk

easily.co.uk

Easily Ltd. Introduction

Easily Ltd. was formed in 1999 and is part of Group NBT plc., which used to be known as NetBenefit. Easily is one of the UK’s top internet services providers, offering mainly domain name registration and web hosting. Group NBT was founded in 1995 and is a publicly traded company.

Company and Services

Easily has more than 100,000 customers in 150 countries. It is one of the major hosting players in the UK, and sets out to be mainstream low cost, easy to use and reliable host. It is headquartered in London alongside parent company Group NBT which has around 250 employees around the world and regional offices in Denmark, Norway, Germany, Switzerland, France and the US.

Easily Ltd primarily offers web hosting and domain name registration. Other web services include ‘Easily-shop’, an e-commerce package, website design, online marketing and security solutions. Easily has four varieties of shared Linux hosting and one that runs on Windows. These are designed to satisfy a range of customers’ requirements and budgets. One of Easily’s key products is its ‘Easily Website Creator’ which is designed to enable website novices set-up a high quality ten page website for around £50. For around £150 you can create a simple online shop.

All but the basic hosting plan offer ‘pay-as-you-go’ for data transfer, so you need only pay for the amount of bandwidth you actually use. Easily Ltd is the only hosting provider to offer such a pricing structure and it allows the Company to offer some of the best value for money hosting available.

Easily Ltd has several well known customers including Tesco, Orange and Virgin Media. It was a pioneer of the UK internet services industry, and claims to be the first to offer .co.uk domain names for less £10.

Server Location

All of Easily's servers are kept in data centers in London, England.

Easily.co.uk Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Linux Beginner WordPress PHP Perl MySQL Uptime Guarantee PHP 4 1GB Unlimited $3.50/month
Usual price:
Linux Advanced WordPress PHP Perl MySQL Uptime Guarantee PHP 4 5GB Unlimited $7.00/month
Usual price:
Linux Professional WordPress PHP Perl MySQL Uptime Guarantee PHP 4 20GB Unlimited $12.60/month
Usual price:
Windows Beginner ASP ASP.NET PHP MSSQL Perl Uptime Guarantee 1GB Unlimited $5.04/month
Usual price:
Windows Advanced ASP ASP.NET PHP Perl Uptime Guarantee Microsoft Expression Web Support 5GB Unlimited $7.00/month
Usual price:
Windows Professional ASP ASP.NET PHP MySQL Uptime Guarantee Microsoft Expression Web Support 20GB Unlimited $14.00/month
Usual price:

Easily.co.uk Features

All Features

  • CGI Access
  • PHP 4
  • PHP 5
  • phpMyAdmin

How does Easily.co.uk compare to their competitors?

Overall ★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★
Visit Easily.co.uk
Overall★★★★
Overall★★★★★
Overall★★★
Overall★★★★
Overall★★★★
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