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Key features

  • PHP
  • Perl
  • 24/7 Support

Easy Host Domain

easyhostdomain.com Location: Thailand

Easy Host Domain Introduction

Easy Host Domain is part of the Easy Branches network of internet services. Easy Host Domain offers shared hosting, reseller accounts, and domain registration services. It is based in Thailand and runs a network of websites offering internet marketing, search engine optimization, and hosting services.

Services and Specializations

The primary hosting product offered by Easy Host Domain is shared hosting in a Linux environment. A few different plans are available, but all include modest allocations of disk space, bandwidth, and email storage. Other features integrated into the shared hosting product include:

  • eXtend Control Panel 2.0 and an iPhone app control panel
  • Easy installation of many popular web applications.
  • FTP access is included with all plans, and SSH access is included in upgraded hosting plans.

The shared hosting plans offered by Easy Host Domain offer limited resource allocations when compared to comparable plans from leading hosting providers.

Reseller accounts are also available and offer most of the same features as the shared hosting plans. Reseller accounts are white-label and the control panel and name servers can be configured to reflect your own branding. For websites that need access to all of the server's resources, dedicated servers are also available.

Domain names can also be registered through Easy Host Domain. However, the number of available gTLDs is limited.

Infrastructure

Easy Host Domain plans offer hosting space on Dell servers running a Linux operating system. Servers are housed in a data center with three one-gigabit network connections. The controlled-access data center is manned 24/7, monitored by closed-circuit video, and equipped with backup power supplies, standby generators, a fire suppression system, and redundant cooling systems.

Support and Customer Service

Easy Host Domain advertises 24/7 technical support. A ticketing system is available, and a support phone number is listed in the header space of many of the pages of the website. A chat option is also provided on the website but was not functional at the time of our review.

Billing and Payment Policies

All pricing on the Easy Host Domain website is expressed in Thai baht — the official currency of Thailand. When you select a product and proceed to checkout the pricing converts over to US Dollars. Payment can be made with a credit card or via PayPal.

Most plans are offered with a monthly billing cycle. Longer billing cycles are also available, however, no discount is offered for selecting a longer cycle. Dedicated servers require six months of prepayment.

A 30-day money back guarantee is offered to new customers. However, the Easy Branches' Terms of Service must be followed closely to receive a refund in the event of a qualifying cancellation.

Red Flags and Issues Noted

During our review of Easy Host Domain we noted several issues that are cause for concern:

  • Disk space and bandwidth allocations are quite limited when compared to comparably priced shared hosting plans from leading hosting providers.
  • The Easy Host Domain website includes many broken links and many images failed to load.
  • The design and layout of the Easy Host Domain website are extremely inconsistent making it difficult to find information.
  • The chat function, advertised as one of the means of offering customer support, was not working during our review.
  • Translation issues occur throughout the content of the website and also make it difficult to understand the terms of the Privacy Policy. Curiously, the Privacy Policy includes many terms that would be more appropriate if included in the Terms of Service which customers must accept when placing an order.
  • The entry-level shared hosting plan does not appear to be suitable for the most common web applications such as WordPress, Joomla, and Drupal.

If you are considering Easy Host Domain as your hosting provider you should take the time to verify that these issues will not cause you significant difficulty.

Summary

East Host Domain is a provider of Linux hosting products and domain registration services based in Thailand. While the infrastructure on which hosting products are built appears to be adequate, the translation issues and plan limitations noted during our review are cause for concern.

Easy Host Domain Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Standard PHP Perl 24/7 Support 1.5GB 30GB $8.43/month
Usual price:

Easy Host Domain Features

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Support
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Features
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Uptime
★★★★★
Value
★★★★★
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