I have not been happy about Easyspace for quite some time. I find there control panel useless (it seems to send messages to techs who then do the work!) and their support is iffy to say the least.

However the last episode is the pits. They have an'Auto Renew' system for your services. I transferred a domain away from them and a week later they 'Auto Renewed' an MySQL service for that domain a MONTH before it was due to expire.

They refuse now to refund the money (approx £37) and say the Terms and Conditions clearly state that auto renew will be done a month in advance and there can be no refund. Well good luck reading there T&C's and finding that bit!!!

So I have renewed a service automatically on something I can never use.

Robbery spings to mind.

Avoid them like the plague. And if you cant then REMOVE ALL 'Auto Renew' from your services.

Easyspace customer service is the worst on the face of the earth. They absolutely REFUSE to assist customers in any problems. They are professional only in giving you the run around, blaming the user for issues, or just ignoring you completely. Even after dumping Easyspace as my hosting company, I now find it impossible to get them to change the name servers so I can transfer the domain. It's impossible! DO NOT EVER, EVER use Easyspace. I've switched to IX Webhosting and have been a very happy customer there for the past 5 years.

In addition, Easy space is extremely overpriced. Do your homework and check around thoroughly before signing up with Easyspace or any web hosting company. Many (like Easyspace) are just out there to grab your money and offer basically nothing in return.

Again, after trying Easyspace and several other "rip-off" providers, I found one with supreme customer service, down to earth pricing and all the options you would ever want for your web pages.

So stay away from Easyspace at all costs.