Add Your Review for FastDomain

2 FastDomain Reviews:

Is FastDomain the host for you?

Last reviewed Oct 22, 2016

Key features

  • PHP
  • WordPress
  • Uptime Guarantee
  • MySQL
  • Perl
  • cPanel

User Reviews - Total: 2


Fastdomain is good at uptime, but is horrible when error appears. Seems like their "specialist technicians" (as they refer to him/her in their support chat) is slow and horrible at his job. My sites are offline for three days now because of a problem with mysql, all my sites are offline (because all of them use mysql), and no-one seems to care.

They also immediately suspend your account once you arrive a 200'000 files limit (which is a common things when you run photo galleries who use different resolutions for a single picture, or for scripts who cache thumbnails etc.).

Once your script uses too much CPU (on busy days) your site gets shut down, though they promote a false "unlimited" claim. They are unlimited as long as you have 50 visitors per day. If you get more, they get pretty limited.

Definitely not recommend for the long run.


We have our services at FastDomain and I think that you should not contract with this company, does not meet the response time to solve a problem and leave one without services, we more than 15 days with an open ticket and daily show me in 1 to 4 hours give me solution and do not meet


FastDomain Introduction

FastDomain is a shared web hosting company based in the US. The company was founded in 2005 and is a sister company to BlueHost and HostMonster due to its status as an Endurance International Group company. The Endurance International Group is a massive web hosting company with nearly 3 million customers using various services and brands.

The FastDomain website is entirely focused on getting customers up and running quickly with as little fuss as possible, so simplicity is key to its single shared hosting plan.

FastDomain Hosting Plans

The FastDomain shared hosting plan is based on Linux operating systems. Customers can choose between 12, 24 and 36 month contracts, with the longest contract being the cheapest. The plan is called ‘The Complete Solution’ and customers are provided with unlimited disk space, bandwidth, POP3 email accounts and can host unlimited domains, sub-domains and MySQL databases.

There is only one shared hosting plan visible on the FastDomain website, but customers can choose to upgrade to a Pro package when they sign up. This provides additional server resources, access to a SSL Certificate, a dedicated IP address and free domain privacy.

FastDomain does not offer reseller, VPS or dedicated server hosting, but there is an affiliate program for those who wish to earn money through referrals.

Once customers have signed up to FastDomain they can purchase a range of add-on features for their site including SSL certificates, a dedicated IP address, a SiteLock, a mobile site builder and site backup tools.

FastDomain Uptime/Downtime

FastDomain indicates that its customers can depend on the maximum guaranteed uptime, but the ‘maximum guaranteed’ figure isn’t actually specified. This is fairly standard for an Endurance International Group brand: I’ve found that many don’t specify a guarantee.

There is a Server Uptime Agreement mentioned in the knowledge base, but not in the terms of service, so it is not clear whether this is still available. The Server Uptime Agreement indicated that should customers leave because of server downtime, they wouldn’t have to pay for the remaining term of their agreement.

FastDomain Support

FastDomain provides a wide range of support options for its customers. These include a knowledge base, a getting started wizard,a server status page and video how-to guides for self help purposes. Customer support teams are available 24 hours a day through an email/ticketing system, live chat facility and a toll free phone line. There is also an international number for non-US based customers.

Beyond the in-house support facilities, FastDomain has a Facebook page and a Twitter feed, but these are rarely used. Customers shouldn’t rely on social media for support.

FastDomain in the News

FastDomain have not made any waves, and there’s no negative press in the most prominent tech news blogs. This suggests that the company’s services are relatively stable and reliable.

FastDomain Control Panel

FastDomain hosting accounts come with a branded version of cPanel for customers to manage and administer their websites. This control panel is widely used by web hosting companies and should be familiar to most customers who have had hosting plans before.

There is also a free demo on the FastDomain website where customers can take a look around the control panel and see its features before they sign up.

FastDomain Extras

Sign up for a web hosting plan with FastDomain and you’ll be given a free domain name registration for a year. You’ll also receive vouchers for Facebook and Bing/Yahoo! marketing credits. There is a free search engine submission feature and customers can also install CloudFlare for free. The shared hosting supports WordPress, Joomla, Drupal, Perl, Python, Ruby on Rails and more commonly-used scripts and applications.

FastDomain Money Back Guarantee / Cancellation Policy

FastDomain has a 30-day money-back guarantee to reassure its customers of a good quality service. The policy is split into two parts: the 3-day guarantee and the 3 to 30-day guarantee. If the customer cancels within 3 days, they do not have to retain the free domain name; if they do, this is deductable from the refund. After 3 days, all domain name registration costs are non-refundable. Add on fees such as SSL Certificates and dedicated IP address are not refundable either.

FastDomain Summary

Due to the simplicity of the single FastDomain hosting plan, it stands out from the majority of other hosting companies which offer more choice and, some might say, more confusing options. This can be seen as FastDomain’s strength, in a way: its focus is clearly on getting people up and running with as little hassle as possible.

The money-back guarantee is a standard 30 days, but the added security of not having to pay for a free domain name if the customer cancels within 3 days offers a little more security than most other hosting plans.

Shared hosting with FastDomain will suit both newcomers to web hosting and existing shared hosting customers who are looking to make a quick switch in provider. However, medium and large sized organisations looking for more robust hosting capabilities will want to look elsewhere.

FastDomain Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
FastDomain Monthly Plan WordPress PHP Shell Access Java PostgreSQL Python Unlimited Unlimited $5.95/month
Usual price:
Standard Shared Web Hosting WordPress PHP Shell Access Java PostgreSQL Python Unlimited Unlimited $6.95/month
Usual price:
Pro Shared Web Hosting WordPress PHP Shell Access Java PostgreSQL Python Unlimited Unlimited $24.99/month
Usual price:

FastDomain Frequently Asked Questions

  • About FastDomain, do they host Windows or Linux services?

    FastDomain has a number of shared hosting plans to offer customers and they specialize in Linux hosting services only.

  • If I sign up will the price be lower than when I go to renew?

    The company's pricing plans are consistent such that renewal prices are the same as introductory prices. That means no surprises somewhere down the line.

  • I’m looking for dedicated servers and managed services, are they available?

    The company offers a variety dedicated server options and managed platforms through their relationship with BlueHost.

  • Do their hosting plans come with a free domain?

    New customers get a free domain with all of their shared hosting plans.

  • Do they provide domain registration services and how much is it?

    Domain registration services are available on the company's site and customers have the pick of various top level domains (TLDs) to choose from.

  • Does FastDomain have a money back guarantee?

    A 30 day money back guarantee backs all of their hosting products. Other products such as domain registration are not covered by this guarantee.

  • I need Virtual Private Server (VPS) services, do they have that?

    You can get a variety of Virtual Private Server options that are suited to your needs through their relationship with BlueHost.

  • Do they offer phone support?

    You will find the company's support is available 24 x 7 on the phone, email, or chat.

  • What language is their customer support available in?

    If you need support in different languages, you will find that English is the only language available from the support team on all of their communication channels.

  • Where is this company located?

    This company is based in the United States and headquartered out of the city of Orem, Utah.

  • Where are their datacenters located?

    Their data centers can be found in the state of Utah, and are run out of the BlueHost hosting facilities.

  • What Programming Languages do their services support?

    Supported programming languages on their shared hosting plans include PHP, Perl, Ruby on Rails, and Ruby.

  • Do they offer reseller options?

    The company does not have any reseller programs at this time.

  • Do they offer an affiliate program?

    Affiliate programs are available and they come with a variety of tools within to make profiting from referrals easy. They also pay quickly through PayPal.

  • Can they help with transferring an existing site/domain name?

    There is no specialized service for migration. However, migration support is provided through online guides, help files and when required, through their support team.

  • Can I host WordPress on their services?

    WordPress is one of the most popular types of sites that customers like to install. The company fully supports and provides this blogging platform. It is easily installed on all of their hosting plans.

  • Will they allow more than one domain per account on their service?

    You can host much more than one domain on an account as their plans allow unlimited domains on its shared web hosting offerings.

  • Does FastDomain include any software so that I can easily build a website?

    With their shared hosting plans, the company provides easy, menu-guided, wizard driven site building software for fast and easy site building and deployment.

  • Are their hosting products secure?

    In terms of security, the company's service plans utlize password protection, advanced firewalls, 24 x 7 monitoring and other security-focused services as part of their standard platform and the protection of data in their hosting facilities.

  • Is their platform suitable for a Prestashop installation?

    With all the basic system requirements for PrestaShop available on their platform, many clients install PrestaShop sites and you can too.

  • Would I be able to auto-transfer Joomla installs with their services?

    Joomla is well-supported and run by many clients within their environment. Migration is a matter of moving databases, files and configuration.

  • Is it easy to migrate WordPress installations to FastDomain services?

    In order to migrate WordPress, files can be moved through FTP, databases brought up through MySQL and the control panel. Deploying and replicating a site after a migration can be done quickly with minimal interruption.

  • Is their platform suitable for an e-commerce site with features like SSL?

    Installing e-commerce features is actually pretty simple as all the prerequisites to run it are available in their hosting environment. These installations have many features like SSL, shopping carts and more.

  • Could I host an image-heavy site on their services?

    Since they offer unlimited bandwidth and disk usage, image intensive sites are well supported on their plans.

  • Do they support Magento or help migrate existing Magento installations?

    Magento sites can be deployed on their services with ease. It is supported by the company's team and run by many clients in their environment.

  • Do they provide a control panel?

    Controlling everything about a customer’s hosting environment is simple with a cPanel control panel that comes with every hosting plan. You will find tools, software, configuration, reports and more in one easy to locate place.

  • What payment options does FastDomain offer? How about PayPal?

    Payment is quick and easy as the company accepts all major credit cards, Paypal and even eChecks.

  • Do they have an uptime guarantee and do they pro-rate for downtime?

    The company features an uptime guarantee that allows you to leave their services and get credit at the time of your claim as well.

  • Are there any special security features that come on their hosting

    The company takes some advanced steps to secure their platform such as utilizing the powerful SpamAssassin tool to deal with spam.There are no optional security measures that are available on their platform.

  • Do they have CDN services available?

    The company does not offer CDN services with their hosting plans, but they are compatible with third party CDN providers of your choice.

  • Is there a minimum contract or can I get monthly terms?

    Customers can choose from monthly, yearly and multi-year contracts, each with their respective pricing advantages in exchange for longer terms.

  • Do they offer whois domain privacy at FastDomain and what is the cost?

    WHOIS domain privacy services are available and are actually free with domain name purchases.

  • What does their backup policy look like?

    The company's servers are backed up daily and their backups are held for up to thirty days. The company advises clients to back up their own data.

  • Which of the FastDomain services would be suitable to host my five websites?

    For five sites that require hosting, all of their plans are unlimited hosting plans and fit the bill nicely.

  • How many email addresses do they allow and how much storage do they allow for email?

    A unlimited amount of email accounts can be had on their platforms, and the mailbox sizes are accordingly unlimited.

  • Do they offer unlimited bandwidth and space?

    The company features unlimited space and bandwidth on their shared web hosting plans. This is subject to terms and conditions that the company sets to prevent abuse and misuse.

  • Does FastDomain offer any discounts for students, non-profits or schools?

    Student discounts can be found if you contact their sales department. The company also promotes discounts throughout the web and through affiliates

  • Can I get Google Adwords credit with my signup?

    New accounts receive a complimentary Google Ad Words credit.

  • I want to run a video streaming site, will they support that?

    The company does not support the FFMPEG module, flvtools or other streaming technologies on their shared web hosting plans. The company feels that they are too processor-intensive for a shared hosting environment. Their recommendation is to find a host that provides VPS or dedicated servers for any video encoding utilities.

FastDomain Features

All Features

  • Advanced Poll
  • Agora Cart
  • Apache
  • b2evolution
  • Coppermine
  • Custom Error Pages
  • Drupal
  • Email Forwarding
  • File Manager
  • FormMail
  • Free Shopping Cart
  • FrontPage Extensions
  • Help Center Live
  • Image
  • IMAP Support
  • Joomla
  • Live Chat Support
  • Mailing Lists
  • Moodle
  • osCommerce
  • Password Protected Directories
  • PayPal
  • Phone Support
  • PHP 5
  • POP3 Support
  • Ruby
  • Ruby on Rails
  • Server Side Includes
  • Shared Hosting
  • Shell Access
  • Shockwave
  • Softaculous
  • SpamAssassin
  • SSH Access
  • Streaming Audio/Video
  • Support Forum
  • Webmail

How does FastDomain compare to their competitors?

Overall ★★★
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