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Is FastDomain the host for you?
Last reviewed Jun 28, 2016
$ 5.95 / Month
We have our services at FastDomain and I think that you should not contract with this company, does not meet the response time to solve a problem and leave one without services, we more than 15 days with an open ticket and daily show me in 1 to 4 hours give me solution and do not meet
FastDomain is a shared web hosting company based in the US. The company was founded in 2005 and is a sister company to BlueHost and HostMonster due to its status as an Endurance International Group company. The Endurance International Group is a massive web hosting company with nearly 3 million customers using various services and brands.
The FastDomain website is entirely focused on getting customers up and running quickly with as little fuss as possible, so simplicity is key to its single shared hosting plan.
FastDomain Hosting Plans
The FastDomain shared hosting plan is based on Linux operating systems. Customers can choose between 12, 24 and 36 month contracts, with the longest contract being the cheapest. The plan is called ‘The Complete Solution’ and customers are provided with unlimited disk space, bandwidth, POP3 email accounts and can host unlimited domains, sub-domains and MySQL databases.
There is only one shared hosting plan visible on the FastDomain website, but customers can choose to upgrade to a Pro package when they sign up. This provides additional server resources, access to a SSL Certificate, a dedicated IP address and free domain privacy.
FastDomain does not offer reseller, VPS or dedicated server hosting, but there is an affiliate program for those who wish to earn money through referrals.
Once customers have signed up to FastDomain they can purchase a range of add-on features for their site including SSL certificates, a dedicated IP address, a SiteLock, a mobile site builder and site backup tools.
FastDomain indicates that its customers can depend on the maximum guaranteed uptime, but the ‘maximum guaranteed’ figure isn’t actually specified. This is fairly standard for an Endurance International Group brand: I’ve found that many don’t specify a guarantee.
There is a Server Uptime Agreement mentioned in the knowledge base, but not in the terms of service, so it is not clear whether this is still available. The Server Uptime Agreement indicated that should customers leave because of server downtime, they wouldn’t have to pay for the remaining term of their agreement.
FastDomain provides a wide range of support options for its customers. These include a knowledge base, a getting started wizard,a server status page and video how-to guides for self help purposes. Customer support teams are available 24 hours a day through an email/ticketing system, live chat facility and a toll free phone line. There is also an international number for non-US based customers.
Beyond the in-house support facilities, FastDomain has a Facebook page and a Twitter feed, but these are rarely used. Customers shouldn’t rely on social media for support.
FastDomain in the News
FastDomain have not made any waves, and there’s no negative press in the most prominent tech news blogs. This suggests that the company’s services are relatively stable and reliable.
FastDomain Control Panel
FastDomain hosting accounts come with a branded version of cPanel for customers to manage and administer their websites. This control panel is widely used by web hosting companies and should be familiar to most customers who have had hosting plans before.
There is also a free demo on the FastDomain website where customers can take a look around the control panel and see its features before they sign up.
Sign up for a web hosting plan with FastDomain and you’ll be given a free domain name registration for a year. You’ll also receive vouchers for Facebook and Bing/Yahoo! marketing credits. There is a free search engine submission feature and customers can also install CloudFlare for free. The shared hosting supports WordPress, Joomla, Drupal, Perl, Python, Ruby on Rails and more commonly-used scripts and applications.
FastDomain Money Back Guarantee / Cancellation Policy
FastDomain has a 30-day money-back guarantee to reassure its customers of a good quality service. The policy is split into two parts: the 3-day guarantee and the 3 to 30-day guarantee. If the customer cancels within 3 days, they do not have to retain the free domain name; if they do, this is deductable from the refund. After 3 days, all domain name registration costs are non-refundable. Add on fees such as SSL Certificates and dedicated IP address are not refundable either.
Due to the simplicity of the single FastDomain hosting plan, it stands out from the majority of other hosting companies which offer more choice and, some might say, more confusing options. This can be seen as FastDomain’s strength, in a way: its focus is clearly on getting people up and running with as little hassle as possible.
The money-back guarantee is a standard 30 days, but the added security of not having to pay for a free domain name if the customer cancels within 3 days offers a little more security than most other hosting plans.
Shared hosting with FastDomain will suit both newcomers to web hosting and existing shared hosting customers who are looking to make a quick switch in provider. However, medium and large sized organisations looking for more robust hosting capabilities will want to look elsewhere.
FastDomain has a number of shared hosting plans to offer customers and they specialize in Linux hosting services only.
The company's pricing plans are consistent such that renewal prices are the same as introductory prices. That means no surprises somewhere down the line.
The company offers a variety dedicated server options and managed platforms through their relationship with BlueHost.
New customers get a free domain with all of their shared hosting plans.
Domain registration services are available on the company's site and customers have the pick of various top level domains (TLDs) to choose from.
A 30 day money back guarantee backs all of their hosting products. Other products such as domain registration are not covered by this guarantee.
You can get a variety of Virtual Private Server options that are suited to your needs through their relationship with BlueHost.
You will find the company's support is available 24 x 7 on the phone, email, or chat.
If you need support in different languages, you will find that English is the only language available from the support team on all of their communication channels.
This company is based in the United States and headquartered out of the city of Orem, Utah.
Their data centers can be found in the state of Utah, and are run out of the BlueHost hosting facilities.
Supported programming languages on their shared hosting plans include PHP, Perl, Ruby on Rails, and Ruby.
The company does not have any reseller programs at this time.
Affiliate programs are available and they come with a variety of tools within to make profiting from referrals easy. They also pay quickly through PayPal.
There is no specialized service for migration. However, migration support is provided through online guides, help files and when required, through their support team.
WordPress is one of the most popular types of sites that customers like to install. The company fully supports and provides this blogging platform. It is easily installed on all of their hosting plans.
You can host much more than one domain on an account as their plans allow unlimited domains on its shared web hosting offerings.
With their shared hosting plans, the company provides easy, menu-guided, wizard driven site building software for fast and easy site building and deployment.
In terms of security, the company's service plans utlize password protection, advanced firewalls, 24 x 7 monitoring and other security-focused services as part of their standard platform and the protection of data in their hosting facilities.
With all the basic system requirements for PrestaShop available on their platform, many clients install PrestaShop sites and you can too.
Joomla is well-supported and run by many clients within their environment. Migration is a matter of moving databases, files and configuration.
In order to migrate WordPress, files can be moved through FTP, databases brought up through MySQL and the control panel. Deploying and replicating a site after a migration can be done quickly with minimal interruption.
Installing e-commerce features is actually pretty simple as all the prerequisites to run it are available in their hosting environment. These installations have many features like SSL, shopping carts and more.
Since they offer unlimited bandwidth and disk usage, image intensive sites are well supported on their plans.
Magento sites can be deployed on their services with ease. It is supported by the company's team and run by many clients in their environment.
Controlling everything about a customer’s hosting environment is simple with a cPanel control panel that comes with every hosting plan. You will find tools, software, configuration, reports and more in one easy to locate place.
Payment is quick and easy as the company accepts all major credit cards, Paypal and even eChecks.
The company features an uptime guarantee that allows you to leave their services and get credit at the time of your claim as well.
The company takes some advanced steps to secure their platform such as utilizing the powerful SpamAssassin tool to deal with spam.There are no optional security measures that are available on their platform.
The company does not offer CDN services with their hosting plans, but they are compatible with third party CDN providers of your choice.
Customers can choose from monthly, yearly and multi-year contracts, each with their respective pricing advantages in exchange for longer terms.
WHOIS domain privacy services are available and are actually free with domain name purchases.
The company's servers are backed up daily and their backups are held for up to thirty days. The company advises clients to back up their own data.
For five sites that require hosting, all of their plans are unlimited hosting plans and fit the bill nicely.
A unlimited amount of email accounts can be had on their platforms, and the mailbox sizes are accordingly unlimited.
The company features unlimited space and bandwidth on their shared web hosting plans. This is subject to terms and conditions that the company sets to prevent abuse and misuse.
Student discounts can be found if you contact their sales department. The company also promotes discounts throughout the web and through affiliates
New accounts receive a complimentary Google Ad Words credit.
The company does not support the FFMPEG module, flvtools or other streaming technologies on their shared web hosting plans. The company feels that they are too processor-intensive for a shared hosting environment. Their recommendation is to find a host that provides VPS or dedicated servers for any video encoding utilities.
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