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Giglinx

giglinx.com Location: AZ, USA

Giglinx Introduction

Giglinx offers access to colocation, bandwidth, and content delivery services rendered by a wide range of carriers and data centers. They create customized service packages that include services from multiple providers as part of a single service contract.

The goal at the center of every Giglinx contract is to provide a fast and reliable network, and to do so without requiring long contracts or a lot of investment in infrastructure. Giglinx does this by leveraging large wholesale contracts with their network partners, and then subletting bite-sized portions of these resources to smaller customers.

In essence, what Giglinx does is act as a wholesale buyer of bandwidth and data center space from well-known providers. They then resell those resources in customized packages to individual businesses and organizations. The result is that small and medium sized businesses who would not typically have access to enterprise grade service options from a wide variety of providers can gain access to those providers and services through Giglinx at an affordable price.

Giglinx has been in business around a decade and is based in Scottsdale, AZ.

Services & Specializations

Every service package offered by Giglinx is customized to meet the a specific situation. Packages may include a single service or several different services. The services may be rendered by a single network partner or by multiple network partners. All of the services and network partners are rolled into one service contract by Giglinx. In addition, every package is scalable and modifiable to react to the changing needs of a growing online enterprise.

Service contracts extended by Giglinx include one or more services drawn from three primary service categories:

  • Bandwidth: IP transit, data transport, and global MPLS (MultiProtocol Label Switching) services are available.
  • Colocation: may include anything from a single server to a complete private server suite. Available colocation sites include dozens of Giglinx partner’s geographically distributed data centers.
  • Content delivery network: the Giglinx network includes multiple specialized content delivery networks that may be offered as part of a service contract depending on the demands of a given project.

Bandwidth, colocation, and CDN services are offered through partnerships with many well-known network partners. Some of the more notable network partners include:

  • Telecommunications carriers such as: AT&T, Level 3, Verizon, Deutsche Telekom (parent company of T-Mobile), Sprint Nextel, Comcast, Time Warner Cable, Tata Communications, China Telecom, Charter Business, and many more.
  • Colocation data centers such as: CoreSite, SAVVIS, Equinix, Level 3, Telx, ViaWest, Terremark, and more.

Every Giglinx service contract is unique. Therefore, getting a detailed picture of what Giglinx would be able to offer in a given situation would require getting in touch with Giglinx for a customized quotation.

Support and Customer Service

Giglinx advertises that 24/7 technical support is included in all of their service packages. In addition, they boast that one of the reasons you should consider Giglinx as opposed to reaching out directly to the service providers is that Giglinx offers “1st class support.” No additional information regarding customer support is available from the Giglinx website. It would be wise to ask Giglinx about their customer support team and 24/7 support parameters before agreeing to a service contract.

Satisfaction Guarantees & Commercial Terms

No information is provided on the Giglinx website with regard to billing cycles, minimum length of service contracts, money-back guarantees, uptime guarantees for colocation services, or any other commercial terms. It’s likely that terms extended by Giglinx would vary considerably depending on the service providers and services included in the contract. Therefore, we would recommend that careful attention be paid to the service agreement extended with any service package quotation offered by Giglinx.

Summary

Giglinx offers an interesting way to gain enterprise-grade access to bandwidth, colocation, and CDN services from a wide variety of respected bandwidth carriers and data center providers. Reviewing the Giglinx service proposition is challenging since every service package varies to match the customer’s specific situation, budget, and growth expectations.

If you are in the market for colocation, bandwidth, or CDN services contacting Giglinx for a customized quote would allow you to evaluate their service offering and pricing in detail. We would caution you to carefully review the service agreement and other commercial considerations (uptime guarantee for colocation services, money-back guarantee, length of contract, and more) which are not disclosed at the Giglinx website.

How does Giglinx compare to their competitors?

Overall ★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★
Visit Giglinx
Overall★★★★
Overall★★★★
Overall★★★
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