Amanda Lindemann
When signing up, one of their sales people had made a bunch of promises and then didn’t follow through with applying them. I had to jump through hoops and repeatedly provide documentation of our conversations (which I’m thankful I saved.) Several months after signing up we had registration problems with one of our sites and billing problems. April/May of this year they did some migrations which caused huge problems for us and they were slow to resolve the issues. Our website couldn’t be updated and wouldn’t show current data that was loaded to their servers for over 3 weeks. Then we had problems with one of our e-mail addresses that quit working for over TWO weeks. Our business relies on current data on our website and receiving e-mails from our clients and we were crippled for weeks because of their lack of help. After I had just had enough, I had decided to cancel our service with them and just get a refund for the remainder of our term. After again waiting about 2 weeks and jumping through hoops to get a response, they say they will not refund us any money per their policy. Their policy does not say they WON’T refund your money. It also may be of note the number of reports on Globat at ripoffreport. com. I wish we had seen these before deciding on this company. I would NOT recommend Globat to anyone!
