Add Your Review for GlowHost

9 GlowHost Reviews:

Is GlowHost the host for you?

Last reviewed Jul 5, 2016

Key features

  • WordPress
  • Uptime Guarantee
  • cPanel
  • Support Forum
  • Phone Support
  • Live Chat Support

User Reviews - Total: 9

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I live and work in Vietnam and I have known you through google.com website. When using your services I appreciate the quality of your services, as well as the support of your enthusiasm. But do I see more than satisfied with the service I think you need to upgrade to the user and better support for those who use the service outside the United States

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been looking for a time-tested web host for my new web site for about 3 weeks. It was not an easy thing to do I must say as there are so many web host in the hosting market claiming they are the best. After reading good reviews on GlowHost and getting to know they had been providing hosting services since 2002, I decided to give them a try.
Rock solid control panel, it is complete-useful-easy-to-use control panel. Support tickets are always answered promptly and clarification provided whenever needed.
They offer 99.9% uptime guarantee - they are honest on this. My site is up and running.
I like their free bonuses such as anti-spam and anti-virus, pre-installed scripts, domain registration, etc.
GlowHost could double their price and I would stay with them.
Excellent web hosting service would defenitly recommend to others.

 
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Like most I did the research and spent hours looking at reviews for the various hosts.
Finally decided to give GlowHost a try. I have had experience with several hosting companies as most have over the last 5 years or so, and this is the best one I have been associated with.
They've handled every ticket quickly, and with the responses you'd want from the very start. Very professional in approach and follow up.
Their package prices also amazed me.
My sites where all transferred free and everything went smooth.
My business has grown as a direct result of the service and support Glowhost experts offer.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I needed an inexpensive, yet reliable host for my new project. I did some research by googling around and finally decided I would contact GlowHost via telephone after reading their reviews and what others were saying about them. I waited approximately 30 seconds before being connected to a sales agent. I had a list of questions as long as my arm waiting for him. But as fast as I read them off, he answered them completely and without hesitation. That pretty much sold me on them.

To date, I'm happy with the performance and reliability of the service. GlowHost is what I would consider to be an extremely proficient web host and usually manages to answer support tickets in 10 minutes or less every time I have had to put a ticket in to their support. I've had no issues with uptime, and speed upload of my sites is pretty fast and I am on one of the cheaper plans that they offer. Alexander, Andrew and David are all super helpful guys (though I am sure there are more) and I have even seen Matt (I think he is the owner) answering tickets.

If you need reliable hosting service along with helpful, responsive customer support, then this is one place I can recommend to those looking for a new host. Good job GlowHost!

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

Been with GlowHost over 7 years. Nothing to complain about. The Support service is noticably fast (minutes) and accurate. They are quick with their responses and seem to be very reliable.
The uptime with them is great, I rarely have any downtime, or lag.
Well, the features fit my needs perfectly.
Sometimes saving a couple bucks a month isn't the best deal. I'm actually paying nearly half what I used to pay my old host and I'm getting much more for my money now.
They are extremely knowledgeable and very patient, GlowHost has been outstanding to work with.

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

It took much time for me to find the most reliable host for my web site. After reading some good feedback about glowhost.com I finally decided to give them a try as I was almost tired of searching a web host.
All I can say they provide really good hosting and also support service. I use the site to run my business and check e-mail on it everyday, and the network performance is about as fast as any of the other services out there, but for about half the price.

Well, tech support replies to my tickets within 10 minutes and explains everything to me. I like it.
The admin interface is great, webmail works perfectly, and POP3 mail is quick to connect and download emails into OE.
Thats what I call professional hosting service.
So far so good.

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I have been using their service for a long time and can express the point that Glowhost is a solid hosting provider with services that can scale. I haven't tried their new cloud stuff, but I am excited to try it when I have a little extra money, it sounds really cool.

Their ticket support has always been very helpful. They are always available for my questions and they are quick to respond. I would rate them as a very reliable service and the price is right.

Overall, Glowhost is a great host that I would recommend. My site is always up and running.

 
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

First of all, they advertise it their webhosting as "unlimited". It silly and it would be naive to think it can be unlimited, but it turned out even worse than the free webhost I was using before.

Example: I wanted to send an e-mail to all my forum members, and what happened: my whole site got suspended until I opened a ticket and swore to not send emails anymore.
Turned out they have a 100 e-mails per hour limit. That's ridiculous.

Another bad experience was that my site often went offline. Not for long periods, but this annoyed me.

What made me move away from them finally: I got my site suspended without any notice - turned out my 1 year subscription had ended - this is ridiculous, they should send their customers an e-mail a week or 2 before invoice is in, like every other host out there.

Atleast their customer support is OK, usually got my ticket replied in hour or so.

I'm now moving to Hawkhost - $3.29/year - mails limit 1000/hour and plenty of diskspace/traffic for me.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

II wanted to know a host that offers quality services including both space and bandwidth.
The support and high quality just that there are many requests but operators everytimes are available to help customers, if you contact support they will give you all the information to solve the problems, the level of competence is high, always resolve problems.
The problems are managed in a professional and as I said the operators are well trained to help customers.
They are suitable for the clients to the average person up to people and companies who want to extend the internet, these services are excellent
GlowHost not only recommend to my friends but to all those who want a quality service at acceptable prices

 
GlowHost logo

GlowHost

glowhost.com Founded: 2002

GlowHost Introduction

GlowHost is a private company that was founded in 2002.

Today, the company trades under the company name of GlowHost.com with Matt Lundstrom as President.

The mailing address is GlowHost.com, Inc, PO Box 6361, Stuart, Florida 34997.

GlowHost has approximately 10 staff members. Its data centres are based in Atlanta, Georgia.

GlowHost uses a GNAX data centre. GNAX has a lot of backup systems in place to protect these servers. GlowHost uses multi-homed bandwidth (as opposed to single-homed), meaning that the networks and connection speeds are fast and reliable. Their choice of data centre means they have access to enough major fiber and IP backbones to prevent bottlenecks.

The host supports Linux and offers cPanel shared web hosting, reseller web hosting, and managed dedicated servers. The company targets corporate businesses and individuals.

It has won the following major awards and recognitions:

ranked at the top of the RealMetrics customer support performance listing for the year ending 2007

GlowHost uses the phrase ‘Iron-Clad guarantees’ to describe what it offers customers: a 60 day money back guarantee, a 99.9% overall uptime guarantee, and monthly uptime guarantees, variable for each hosting plan.

GlowHost talks a lot about its green web hosting. This involves a variety of environmentally friendly practices:

  • at their offices they use solar-generated electricity, provide paperless billing and recycle.
  • at their data centre they recycle the warm air from the servers to heat any manned stations, they use local well water for cooling and they recycle where possible.

GlowHost hosts the well-known website IPWatchdog.

Last updated: 2016-12-14

GlowHost Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Unlimited Single Domain WordPress cPanel Uptime Guarantee vBulletin CloudFlare FFmpeg Unlimited Unlimited $6.95/month
Usual price:
Unlimited Multi-Domain WordPress cPanel Uptime Guarantee vBulletin CloudFlare FFmpeg Unlimited Unlimited $9.95/month
Usual price:
Personal Hosting WordPress cPanel Uptime Guarantee Soholaunch vBulletin CloudFlare 10GB 100GB $8.95/month
Usual price:
Professional Hosting WordPress Dedicated IP cPanel Uptime Guarantee Soholaunch vBulletin 20GB 250GB $18.95/month
Usual price:
Level I Reseller WordPress Dedicated IP cPanel Uptime Guarantee vBulletin PayPal Shopping Cart 50GB 500GB $24.95/month
Usual price:
Level II Reseller WordPress Dedicated IP cPanel Uptime Guarantee vBulletin Bitcoin 80GB 700GB $34.95/month
Usual price:
Level III Reseller WordPress Dedicated IP cPanel Uptime Guarantee vBulletin PayPal Shopping Cart 120GB 1000GB $44.95/month
Usual price:
Level IV Reseller WordPress Dedicated IP cPanel Uptime Guarantee vBulletin WHMCS 160GB 1200GB $74.95/month
Usual price:
Level V Reseller WordPress Dedicated IP cPanel Uptime Guarantee vBulletin WHMCS 200GB 1400GB $99.95/month
Usual price:
1 Slice Semi-Dedicated WordPress Dedicated IP cPanel Uptime Guarantee Soholaunch vBulletin 25GB 500GB $54.99/month
Usual price:
2 Slices Semi-Dedicated WordPress Dedicated IP cPanel Uptime Guarantee Soholaunch vBulletin 50GB 1000GB $109.99/month
Usual price:
3 Slices Semi-Dedicated WordPress Dedicated IP cPanel Uptime Guarantee Soholaunch vBulletin 75GB 1500GB $159.99/month
Usual price:
Cloud VDS Lite WordPress Firewall Protection CentOS Linux cPanel Uptime Guarantee 15GB 500GB $75.00/month
Usual price:
Cloud VDS Medium WordPress Firewall Protection CentOS Linux cPanel Uptime Guarantee 30GB 1000GB $125.00/month
Usual price:
Cloud VDS Heavy WordPress Firewall Protection CentOS Linux cPanel Uptime Guarantee 60GB 1500GB $175.00/month
Usual price:

GlowHost Frequently Asked Questions

  • What hosting products does GlowHost offer?

    They offer shared, cloud, and dedicated server options, with a number of tiers in each. They also offer reseller-specific plans, VPS cloud servers, and media hosting.

  • Are all GlowHost dedicated servers managed?

    No. They offer both managed and unmanaged dedicated server options depending on what you need.

  • What does GlowHost mean by "unlimited" bandwidth and disk space?

    They mean that there are clear limits, but they're very high. In the company's terms of service, they outline exactly what this means (eg, can't be use for image galleries larger than 10 GB). See terms of service for more details. If a customer does exceed the limitations outlined in their ToS, they will be asked to move to a higher traffic account.

  • Can my account be strangled?

    Yes. If your shared/reseller account is using more than 25% of the server's resources for more than 90 seconds, then your traffic will be cut off. There are a few other scenarios where you risk this as well -- see the terms of service for more details.

  • Does GlowHost help with website migration?

    Yes, they can help with site or server migration depending on your plan. This is included in some plans and incurs an additional cost for others. Contact customer support for details.

  • Does GlowHost have an uptime guarantee?

    Yes. The company guarantees a 99.95% uptime based on a 12 month average. This is enshrined in their SLA, but has a number of exclusions. See their SLA for more details. Credits for downtime are available, but the requirements to get them are steep. Again, see SLA for details.

  • Does GlowHost offer a money-back guarantee?

    Yes. They offer a 91 day money back guarantee on shared hosting plans only. Refunds exclude any added extras like SSL certificates. Contact customer service for more information.

  • What support does GlowHost offer?

    They offer phone, live chat, and email support via a ticket system. They also have a knowledgebase, a forum, and video tutorials in a range of languages for self-help.

  • What control panel does GlowHost offer?

    All their shared plans include cpanel. Reseller plans also come with cpanel, and dedicated hosting options come with root access.

  • What applications can I use with GlowHost?

    They offer one-click installs through Softaculous included on all their shared hosting plans. Applications you can install with Softaculous include WordPress, Magento, OpenCart, PrestaShop, Joomla, Drupal, and vBulletin.

  • Where are GlowHost's datacenters located?

    GlowHost maintains 16 datacenters all over the world, from Australia to London. They have 10 in North American alone. However, their shared servers are all hosted in Atlanta, Phoenix, or Salt Lake City.

  • What sort of billing cycle does GlowHost operate on?

    They bill their shared hosting up front with dedicated and cloud hosting being charged monthly. They accept all major credit cards, PayPal, wire transfer, and bitcoin payments.

  • Are there any discounts available?

    Yes. There are regular discounts for signing up as well as standard discounts for signing on for a longer period.

  • Will there be a big price hike at renewal?

    Possibly. Be careful what is included FOREVER and what is included for the FIRST payment period. Also, they can offer some big "first invoice" discounts, upwards of 50%. Read your bill carefully when you sign up.

  • Does GlowHost offer any sort of backups?

    Yes. All their plans include weekly backups or nightly backups, depending on the plan.

  • Does GlowHost offer a CDN?

    They support CloudFlare, and are a CloudFlare certified partner. This service is included in all their shared hosting plans.

  • What security options does GlowHost provide?

    All shared plans include McAfee Secure with Site Seal and a shared SSL certificate. Private SSL certificates can be purchased for an additional cost. They also offer website hacking protection, monitoring, and repair for an additional monthly cost.

  • Does GlowHost have a site builder?

    Yes. All their shared plans include the Soholauncher Basic website builder for free. Better versions of the Soholauncher are included on some plans but not others, but all are free to buy a better version for an additional monthly charge.

  • Any other amateur hosting tools?

    Yes, but not for free. They do have SEO products available for install for an additional monthly cost as well as social media starter packs available for a one-off charge.

  • What programming languages does GlowHost support?

    The support PHP versions 4 through 7, Python, and Ruby on all their shared plans.

GlowHost Features

All Features

  • Bitcoin
  • CloudFlare
  • FFmpeg
  • PrestaShop
  • vBulletin

How does GlowHost compare to their competitors?

Overall ★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★
Visit GlowHost
Overall★★★★
Overall★★★
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Overall★★★
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Overall★★★★

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