It's so great to work with a Host company that can solve ANY issue I have but the icing on the cake is that you guys respond to my support requests soooo quickly. And the cherry on top of the icing is that your'e all polite, professional and helpful beyond what's necessary.

I'm glad you were referred to me and I've never had to experience any of those crazy stories I hear from friends about other Host companies.

Thank you a million times over!
Beatrice Otero | Virtualista.com

As a customer of GreenGeeks, we are very satisfied with theirs technical support, when our website have issues, they always response us ASAP.
The other important reason I select GreenGeeks is that in their control panel they have a install function, (include almost all program), so we don't need download and upload, and install.(maybe meet some issues, waster lots of time in installation, I have such exprience with our old webhost, they don't provide any support, because they thought It's not their business, they only provide space)

I absolutely LOVE greengeeks! I use them for all of my clients and they have the best customer support ever. Sometimes I know I must probably drive them nuts but they are always helpful and courteous no matter how big my problem is! Thank you Greengeeks for nearly 3 years of awesome service!

Green Geeks features competitive prices and a great back end system, but they've been down on our server for the past two weeks. We're a reseller and we cannot afford to have any of our websites knocked off the web. This is insane. They're very prompt when we call, but have failed to resolve anything in _two weeks_.
We're now planning on switching hosts.

Green Geeks was easy to set up speaking from someone who is very "green" at creating websites. They have automatic bill pay options so your site never has down time and issues are quickly resolved with support team!

The support is ABSOLUTELY AMAZING!!!!!! I cannot say enough about how incredible the staff is, how quickly they respond and always with a solution and for FREE! I have needed the 24/7 live chat quite a few times as I am a beginner with all of the technical stuff, and they have been incredible!

I've been with GreenGeeks for over a year and the supporty has been excellent from day one. As a 'drupal newby' I started out with many issues and they never failed to get to the root of the issue, every time. Great work by the team at GreenGeeks

Awful service, worst I've ever dealt with. Site is down all the time because they come up with reasons to suspend it. Takes days to bring it back up. Stay away from it! GreenGeeks sucks big time!

Been with them now for over a year switching from WebHostingBuzz and its probably the best move I made for me and my business customers. We have both VPS accounts and a reseller package and thus far, its been great.

Thank You.
Tech Clinic .co.uk

The tech support is easy to reach and helpful, they deal quickly with the issues, in an efficient way. I was satisfied with their interventions.

I have some of my websites at greengeeks because they have the best customer support. Tehy usually answer an email in just some minutes to give you the details of what is happening when you have any kind of trouble with your domains, hosting o websites.

The hosting is fine quite faster than others and you can manage everything under the cPanel.

The best is the customer support. That is the most valuable thing I look for.

Green Geeks has been wonderful to work with as a small business owner that has limited web experience. Their customer service department has been extremely helpful, and the wait times are very short.

With their help, I have been able to completely take over my website from the developer, as well as open an online store. Thank you GG.

--Capt. Mike

We have hosted a variety of our internal corporate sites with Green Geeks for the last couple of years and they have been great.

We have limited technical backend server knowledge and Green Geeks has consistently assisted us in resolving our issues.

The first level of support is typically pointing us to the correct instructions that walk you through how to resolve the issue. If we were unable to resolve the issue on our own their support team would always step in and help until the issue is resolved.

They have assisted us with migrating our site from our local dev server to our live site. We have also setup different configurations with subdomains running different versions of Drupal as well as having our domains hosted with a separate domain host which can be quite confusing!!!

In the end we have our sites up and running smoothly.

My advice is to setup your domain and web hosting all with Green Geeks under one roof, so it's easy for you to manage as well as their support team to help you manage.

You won't be disappointed especially if you are using Drupal as your CMS with GreenGeeks

Every time I have an issue, support@greengeeks.com is there to help - no ifs, and's or buts. Their replies are generally quick and lightening fast during the day time.

GreenGeeks reseller hosting service is GREAT! The price of the packages is excelent along with their 24/7 support team.

I'm very happy with their service.

As a client of GreenGeeks, I am too happy with their prompt support, availability, pricing and full featured services.

Honestly, these guys are great. They're always quick to respond to my issues, I never have anything to complain about. Even when I'm doing something stupid and berate them for a mistake on my part they'll still be pleasant as hell and correct it for me.

Which is terrific. Plus, I love the green aspect of their business - that's just plain nice. Their CEO is always doing something for a cause or another - and that's the kind of business I like to support. Keep up the good work guys :) There are so many cowboys in this industry as anyone with a pc and a net connection can host a site, but these guys definitely aren't cowboys.

Plus they're cheap! I got a 3 year deal for like $145 on some deal they were doing. Awesome

The support staff at GreenGeeks have been very helpful and extremely quick when it comes to answering any support tickets or questions that I have had.

I've had issues with hosting companies beforehand that have taken sometimes up to 18 hours to respond to a support ticket issue, but with GreenGeeks, I've never had to wait longer than an hour for a response to any of my queries.

The only issue I have is with their reseller accounts. In order to purchase domains to resell from their website: "GreenGeeksDomains.com" you need to have a credit card. Though not an issue with the majority of their clients, I'm unable to use a credit card at the moment and therefor rely solely on paypal for my online transactions.

It was not a complete disappointment though, I sent a support ticket asking for the domain to be registered under my account and within the hour I had the receipt and domain up and running.

I started out just using them as hosts for a few of my sites. When I got to 100 domains I decided it would be better to have my own VPS server, so they helped me with that. Then I was doing sites for so many other companies, their Clientexe - Enom - RV Site Builder helped me move to the next level. The surprise. I have never taken a computer course. I am not 'tech' but that is ok, they are. I send a support ticket in and it is usually minutes and someone has answered me (even in the middle of the night!). RV Site Builder 'upgraded' and I was suppose to do something to my root server and SSH. I was clueless. 1 support ticket later they upgraded it for me AND did Cpanel upgrades I didn't even know was needed. The cost for techie guys doing my server stuff for me...nothing besides the low monthly fee. I am sticking w/Green Geeks! The Green aspect is cool, but their tech support is the best.

GreenGeeks ROCK because of their unfailing support. When all other rely on a lengthy ticket process, or worse...ugh... Forums, these guys are in the trenches 24/7 to fix it. Even if it is not their job... With a little love, they fix it. And, they don't stop following up until it is resolved in your mind, not theirs. #incomparable.

As a Drupal user i'm disapointed because Greengeeks does not allow you to use Drush, something that is a must have tool with Drupal. They only allow it if you upgrade to a more expensive package. They claim to have several Drupal awards and to be expert in Drupal, the reason why i signed up with Greengeeks. But i was surprised that they don't let you use Drush unless you pay for it.

We are with Greengeeks over a year.
the customer service and the technical service are excellent.
THe team can handle any technical issue what so ever!
We are surely Appreciate and recommend GreenGeeks.com

I really appreciate the very quick answer when contacting the support service. I also think the online communication with somebody at greengeeks (again fast answer) is very much appreciated

Green Geeks Absolutely Rock

Green Geeks
Is the best hosting service I have used yet!

I have been using various services
since my first appearance online (1999)
Green Geeks beats them All

The Proof is in the eating of the Pudding!
Don't take my word - Try them!

I've had sites up for over ten years and consider support one of the most critical aspects of a host. Green Geeks support is absolutely excellent.

very good support whith me .. im happy for greengeeks ...The company's support department to resolve my problem when my stops working and the reply was quickly by technical support, not solve the problem only takes a few minutes

Green Geeks has been a pleasure to work with. Their platform is easy to use and the customer service is top notch. I'm moving all my domain's and hosting from GoDaddy to Green Geeks. Not only do I feel better about my hosting carbon footprint, I have better features and service too!

I am a newbie in so many ways. From hosting to WordPress to just about anything that has to do with website building. I have called, emailed, setup support tickets and chatted with the GreenGeeks team more than I should admit. They have always been very patient with me explaining and helping out beyond their promise of support. So long as I need web hosting, I will always be a GreenGeeks customer.

GO GREENGEEKS!

I had a problem with an update I made using Wordpress and it apparently didn't take completely which caused my website to display incorrectly and to malfunction. Customer support went above and beyond to reload the update which restored my site. The Rep was friendly and professional and worked in a timely manner. I could not have figured this was the problem and sincerely appreciated the support.

They have great prices and great support. Additionally you contribute to a green planet at the same time!

They are ALWAYS responsive quickly. As a web designer and developer I need a great, not just good, but GREAT support team, and GreenGeeks are it.

Also they have the tools to easliy set up your DRUPAL and JOOMLA sites. I have used many hosting company in the 10+ years that I have been doing web sites, and I must say that GREENGEEKS rank among the top!

I am proud to have Green Geeks as my web host provider. I love that they are wind powered and use energy efficient servers to achieve a very environmentally friendly workplace. The value of the service is comparable to any other service. So why wouldn't you choose a company that respects the environment. It is a perfect company for me, someone who doesn't know a lot about web site building. I just use the live chat anytime I need too!

Everything that I needed until now, I got... When I had any issue it was solved fast by the team.

I hope they will keep this way!

Thank you all...

Just started with GreenGeeks - thought I'd give them a try in the light that I have been with other virtual (VPS) hosting services for a number of years and there were always problems which made me move on.. Well, GreenGeeks (as opposed to other services I have used) seem to take what they say they can do for customers very seriously and more importantly, they have delivered on their promises as advertised... Nice surprise for a change to get the level of server performance and support one is told to expect but I seldom got from other hosts.

I never put any thought into my initial domain registrars/hosters. I've learned that: being 'Green'; choice of CDN or US servers; 'in-house' domain registrar; and real live help (not multitasking chat robots (NameCheap)) are all important to me. It's only been a day and I'm already glad to have chosen GreenGeeks for the quick, clear and friendly help I've had.

I WANT TO THANK GREEN GEEKS FOR WATCHING MY BACK.
Green geeks went ahead and suspended my web page because it was super infected with a huge number of virus's which nor I or my web page designer knew of.
After my graphic designer corrected the mistakes and followed the advice & support of the Green geeks support staff, My Page was set up and thus magically got rolling again and all of this was very fast indeed !
THANKS TO THE GREEN GEEKS support staff and "not my bloody web page designer" at all who was totally clueless as to how to solve the problems.
I wrote numerous times asking for step by step help and the folks at green geeks were available for me all the way and I am very thankful for that.
GREEN GEEKS IS AWESOME !!!
THANKS PEEPS!
I Think that Green geeks are probabily suitable for just about everyone who needs a host.
I would recommend it and have to everyone of my friends.

I was a die hard Bluehost fan with tons of accounts for all my customers. I ran into an issue in which I realized unlimited does not mean unlimited!! I had then gone to 1and1 that assured me they were. Turns out, no, they were not. Not to mention the horrible customer service there(1and1). Bluehost was always pretty good until this. I then came across GreenGeeks. They are truly unlimited and their customer service was great AND US based! They have the right price and features and are UNLIMITED. I am slowly moving all my accounts over to them.

Thanks GreenGeeks

Great support, fast, kind and efficient.
A great cPanel to mangae ftp, mails, domains and a bunch of services.
It's quite economic and above all it's very green. The best balance i found between ethic, services and cost.
Raccomended it

They are fast. They are professional. I love their services. I never use other web-hosting company before. So far I am glad that I chose Greengeeks as my first step.

I had been with my previous hosting company for over 10 years and they were going to take some matching let alone beating: When i came here I was so impressed with the customer service and support and in fact commented on it; i had not been here long enough to comment on the business end of things.
I have been truly impressed and continue to be: The support here is second to none, the combination of this and the resources and hosting available is just fantastic. Just look at whats on offer regards resources, space, bandwidth and the hardware its run on; then add all the above; It really is a no brainer.
I am very happy indeed, I hope that this will continue for a long time to come. Congratulations to everyone who put GreenGeeks together and work behind the scenes to make it what it is.

Quick and efficient support reply , I'm so happy :)
Thanks Greengeeks, My web site hostivert.com was up quickly

When I present them with a problem about my site they are quick and helpful. If they can resolve it they do so immediately.

I've used a bunch of hosting companies and all I can say about Greengeeks.com is best support I've had from any hosting company, hands down!

http://www.bikervalley.com

Green Geeks are simply awesome! Their support team are very very very FAST to respond to all support tickets. I have submitted a various tickets over the years I have been with them and I don't think I have waited longer than 5mins to have a real response from one of their knowledgeable support staff.

I have used 4-5 different web hosts over last 10 years and Green Geeks are a winner by many miles.

You will not be disappointed.

GreenGeeks Rocks!!!

Amazing customer service & love the word UNLIMITED on each of their package.. :)
Greet work & more power to the team..

I have been with GreenGeeks for over a year now and have had nothing but excellent service from them! I live 16 hours ahead of the server but get immediate email support....they must be getting fed up with me thanking them all the time!

We've developed and hosted client websites since 1996 and have constantly been in search of a reliable hosting provider that also has attentive and professional customer service. We found Green Geeks a few years ago when they were just getting started and decided to take a chance on them because of their dedication to carbon neutral hosting. We've been delighted with their prompt and professional customer support, attention to server upgrades and security patches, and their reliability and system uptimes. We recommend Green Geeks to all our clients and colleagues looking for a quality hosting provider.

As a non-coding neophyte to setting up a Drupal 7 website (forum/blogsite) for our community, GreenGeeks has been most helpful. On the several occasions it was necessary to request assistance (including an inadvertent wipe of my SQL database) tech support saved the day , and did so without delay and without so much as an evil snicker in the background (which I probably deserved). I would recommend GreenGeeks without reservation to all levels of expertise - from newbies to those with a wealth of experience.

These guys are great, great price, great customer service, and great backend programs. Easy to use and understand. I also really like that they are almost always available via live chat. Good work.

After attempting to establish an account with this host I found it to be terrible. The process for beginning service does not have a checkout cart, you select a plan from a drop down menu, enter your card information, and your card is charged before you see the total.

Furthermore, working with the support staff is an absolute nightmare. They are slow, rude, and apparently don't read your ticket because the responses don't address your questions or arguments.

Upon requesting a cancellation they hold imaginary "setup fees" that are not on your post-purchase invoice (the only summation of charges you are likely to see ever post or pre-purchase.)

Their "commitment" to service is an absolute joke, and I wouldn't be surprised if they took their commitment to the environment as seriously.