I had a Heart Internet reseller account for three years. At first they were fairly good but I think they were overselling, the server speed got slower and slower.

To have your own namedservers they charge £100, this is a free service I offer my clients now. They over price all of their addons, Dedicated IP's and SSL are priced very high. I requested a DNS zone change to a domain as their DNS management pages were giving errors, £50 they wanted for this.

The unlimited disk space and transfer is their problem, it stretches server resources. Any company that promises you unlimited bandwidth are counting on the fact that you will not use it.

The customer support is speedy one but I do question the quality of advice given.

I am now on a Litespeed server and the performance is about 10 times faster than Heart.

I recommend that you stay away from Heart Internet if you are looking for 'fast uk hosting' hunt down instead 'litespeed uk hosting'.

H.E. ex-reseller.

Having been on the web for over a decade I have been through quite a few hosting companies in my time. I have been with HeartInternet for over 2 years on the reseller package and can't fault them. They offer many options are good value, but most importantly have excellent customer service.

I have had quite a lot of questions regarding my hosting over those two years from mysql databases to DNS issues and the response from HI has been quick and informative allowing me to resolve problems quickly.

I have recommended their service to many friends and colleagues and have heard no bad reports from them either.

I signed up for a reseller package with Heart Internet when I needed affordable hosting for multiple domains and this was by far the best value option I could find. The reseller package offers hosting for unlimited domains and unlimited bandwidth, I assumed there was a catch but I'm yet to find it! The interface is simple to use and there is a wealth of tools, features & scripts available making life very simple for newbies or seasoned pro's alike. For example Worpress can be installed in just 2 clicks. I've heard some people moan about the customer support at Heart Internet, but I haven't used it yet as I've not had any problems with the service.