Add Your Review for Host Department

8 Host Department Reviews:

Is Host Department the host for you?

Last reviewed Jun 6, 2016

Key features

  • PHP
  • WordPress
  • MySQL

User Reviews - Total: 8

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

The support department is really so great they are helping me at any time and any day without any excuse, even they are not only doing the duty of support but with me they are doing job of developer just to keep my site running in good condition, for that I am a customer with this company more than 10 years and I will never move from here just because this company has such support department. thank you very much for all your efforts with me all these years... My best regards and respect...

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I am so thankful about this great support department that you have since more than 10 years ago and you are helping me not only as a support but you are doing job of developer also which is not your duty to make it for me, I appreciate so much what you did and you still doing to let my websote run in a very good condition, for that I am with you since more than 10 years ago and I will not move form here because of you.....Thank you very much for all services that you did for me and you still doing till now.....

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

I have been hosting in Host Department since 1 year. In the beginning i suffered from uptime issues. But then later on the issue is solved and now am satisfied with its service. Recently they migrated my account to new control panel free of cost and its doing a great service now.

Good Job Host Departmennt

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Host Department rocks as it provides maximum uptime and an excellent customer support via chats,emails and calls. I have been hosting my site from Host Department since 2 years and i think its one of the best Hosting service companies and it is very much affordable.

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

I'm an independent web designer and I also host sites for friends. I have the UNIX Developer hosting plan at Host Department. I have been a customer at Host Department for over five years. The first few years were pretty smooth and I had no problems at all with the service. Recently (I'm talking for the past year) there have been horrid technical problems. Critical technical errors have occurred at high frequencies for some reason. Two days after paying for the full year last month, all my websites were down and every method of access (including FTP and WebShell) was unavailable. At this point only SQL was available. It seems that for some reason they had migrated me to another server --I had found this out on my own. Only weeks later all my websites were returning 403 Forbidden errors, and all methods of access (including FTP and WebShell) were once more unavailable. Technical support has also seemed to change. They only partly fixed my issue the first time, to the point where everyone except me was able to access the site. It's getting frustrating to see that the money I spent is going down the drain, as my sites are often down for a few days --normal technical support teams should be able to handle this problem within one to two days at the very most, as I have seen them do in the past. It seems to me that Host Department has fallen below the standard I once received...

 
★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

Been with host department for 2 months and it's been very horrible for me. The main issue is with features they offer. It's Outdated. Only hope is support team, who try to help out with limited resources provided. Do check your requirements before going with them.

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Opened up a Reseller account in 2006.
We cancelled service in 2010. After many years of agony in dealing with service going down, customers complaining, we transferred up to Canada, where we are, to have closer access to our rip off artists. Turned out the Canadian service was genuine as I am confident many US suppliers are too. So, our domain was still with them. We last renewed it in 2010 of August. Yesterday our DNR went down as the renew date was of Aug 28th. I have spent the last two days, yet again, with these idiots trying to get my business website and emails active again. When we review the time invested in customer support and tech support it adds up to over six weeks on the phone and in email correspondence since 2006. That on it's own merit is absolutely unacceptable. Who compensates us for our lost time on these issues? No one. Then I finally get in touch with the Legal Department only to be told yet again that it will take an additional 24 hours to get this service back to the point where I can at least renew the domain. Furthermore, they have the domain locked so that we can't transfer it to our current service provider. Is this even legal? I absolutely despise Host Department and everything they do. For them to do this to a business account is beyond me. How would they survive if someone locked their domain and email up on them for 2 full days of business? But because they deal in volume en masse they could care a less about some idiot Canadian who could never approach them and deal with them face to face. I strongly urge anyone to stay away from this company 100%. Pay the extra $5 per month for a service that has reputable clients and will not fail you if you need a reminder that something is about to expire. We didn't even get a courtesy email or anything, just BAM, no service. It has costs us about $1K in 24 hours and will be about the same for yet another day. Customers and sales staff are beside themselves and customers are thinking we are out of business because today customers go online before they phone you and if your not online they assume your out of business and most don't bother to call. Again, STAY AWAY FROM HOST DEPARTMENT. They will cost you customers and not blink an eye over it. Look at this way, to verify who we are we had to send our Articles of Incorporation to the floor manager. We did that. He left for home and unless I had bothered to contact them yet again no one would have even bothered in telling us what was going on. Now how is that "Excellent Customer Service"? It isn't, it is nothing short of saying "who cares about what you want, we will deal with you when we are ready or not at all!"

 
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

Host Department has had continuous problems for the last year. At least once a week, sites are down or painfully slow. Right now sites have been down for 4 days and slow for a week before that. Now, with sites down, you can not get anyone on the phone, via email, via support ticket, or via live chat. They have been making excuses and promises of a time when these problems will be fixed for the last 4 days and so far they have not met any of them.

If it was only my sites that were down, I could live with that but every one of their customers websites are down. None of their servers are working and they don't seem to have the knowledge to repair them.

You get the same support person everytime you do get through but they give you a different, made up name each time.

Whatever you do.....do NOT host with Host Department. It will be the death of your business as it has been for mine.

 
Host Department logo

Host Department

hostdepartment.com

Host Department Hosting
Host Department is dedicated to being an affordable hosting company while also providing
feature-rich, reliable service. It concentrates on excellent customer care, a lightning fast
connection, and a highly secure datacenter. With plans for both Linux and Windows operating
systems (OS), Host Department strives to meet the needs of an array of clients.

Support

Support representatives are available 24/7 via email, live chat, and forums. You also have the
option to create a help ticket, and communicate specific details and questions to support staff.
The Host Department Blog is another way to stay up to date on new information and updates.

Features

Select from plans for Linux or Windows hosting, as well as reseller, Virtual Private Server
(VPS), database, and e-commerce hosting options.

  • Lots of unlimited* features
  • Highly affordable price points
  • 99.99% uptime guaranteed
  • 24/7 technical support

Linux Hosting

With one extremely low cost, three unlimited*, and even content management system (CMS)
hosting plans, Host Department makes it easy to start and grow your website.

  • Cheap Web Hosting
    • Great for a hobby site
    • 500 MB disk space
    • 1 MySQL database
    • 1 domain
    • Several standard basic features
  • Unlimited* Hosting
    • Unlimited* bandwidth and space
    • Unlimited* databases
    • Unlimited* mailboxes
    • Free site builder
    • 30-day money back guarantee
    • Select from Starter, Advanced, and Unlimited* Site plans
  • CMS Application Hosting
    • Fast, reliable platform for your CMS
    • 1-click installation of CMS applications like WordPress, Joomla, Drupal,
      and Magento

    Windows Hosting

    Choose from Starter, Advanced, Professional, and Premium plans for Windows and Cold Fusion
    hosting.

    • Unlimited* bandwidth and disk space
    • Unlimited* MSSQL databases, MS Access databases with Cold
      Fusion
    • Unlimited* mailboxes
    • Active Server Pages (ASP.net) support
    • 30-day money back guarantee
    • Virus protection
    • 1, 5, 10, and unlimited* domains respectively

    Reseller Hosting

    Start your own Web hosting company with the Starter, Standard, Professional, or Blowout plan.

    • Sell both Linux and Windows
    • Enjoy unlimited* growth
    • Offer 99.9% uptime
    • 15 GB, 30 GB, 60 GB, and 200 GB disk space respectively
    • 100 GB, 200 GB, 400 GB, and 800 GB bandwidth respectively
    • Unlimited* control panels
    • Unlimited* domains
    • Free shared Internet Protocols (IP)
    • 24/7 technical support

    VPS Hosting

    With plans for both Linux and Windows hosting, VPS hosting comes in Starter, Standard,
    Professional, and Blowout plans, as well as three VPS reseller plans.

    • Linux VPS Hosting
      • Up to 4 GB virtual memory random-access memory (RAM)
      • Up to 120 GB disk space
      • Up to 2,000 GB bandwidth
      • Full root access
      • Unlimited* central processing unit (CPU)
      • Up to 4 dedicated IPs
    • Windows VPS Hosting
      • Up to 4 GB virtual memory RAM
      • Up to 90 GB disk space
      • UP to 2,000 GB bandwidth
      • Unlimited* equal share CPU
      • Up to 3 dedicated IPs
      • Windows 2008 (OS)
    • VPS Reseller Hosting
      • Select from Starter, Professional, and Ultra plans
      • Up to 20 containers
      • Up to 200 GB disk space
      • Up to 10 GB total RAM
      • Up to 20 dedicated Ips
      • Up to 1,000 GB bandwidth

    Database Hosting

    Host your MySQL or MSSQL database with a Starter, Standard, Advanced, or Professional plan.

    • MySQL Hosting
      • Database quota up to 15,360 MB
      • Unlimited* bandwidth
      • Unlimited* MySQL users
      • 1, 5, 10, or unlimited* hosted databases
    • MSSQL Hosting
      • Database quota up to 15,360 MB
      • Unlimited* traffic
      • 1, 5, 10, or unlimited* databases
      • Unlimited* MSSQL users

    E-commerce Hosting

    Get premium Linux hosting for your e-commerce website with a Starter, Advanced, Professional,
    or Premium plan.

    • Dedicated Secure Sockets Layer (SSL) module
    • Unlimited* disk space
    • PHP Hypertext preprocessor (PHP) 5.3 support
    • Unlimited* bandwidth
    • Support for most common shopping cart applications
    • Unlimited* storage space
    • 1, 5, 10, or unlimited* hosted domains respectively
    • Unlimited* MySQL databases

    Pros

    • Easily switch between plans
    • Lots of plan choices
    • Several unlimited* features

    *When hosts describe anything as “unlimited,” it is typically boundless except in cases of
    abuse. A user may be charged a penalty or be required to subscribe to a more robust package if
    they are overburdening the servers.

    Cons

    • Potentially overwhelming amount of options
    • Cheap Web Hosting plan is very barebones compared with other options

    The Verdict

    Host Department is equipped to provide the hosting needs of a small hobby site or a large,
    growing e-commerce site. Several avenues of tech support are available, and it is easy to switch
    between plans. While the Cheap Web Hosting option is highly affordable, it is pretty barebones
    compared with other plans. Host Department may be best suited to big, commercial websites.

Host Department Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Cheap Web Hosting Plan WordPress PHP MySQL 500MB 1GB $0.99/month
Usual price:

Host Department Features

Top Features

How does Host Department compare to their competitors?

Overall ★★★★★
Support
★★★
Features
★★★
Uptime
★★★★★
Value
★★★
Visit Host Department
Overall★★★★
Overall★★★
Overall★★★★
Overall★★★
Overall★★★★
Overall★★★★

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