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4 HostCats Reviews:

Is HostCats the host for you?

Last reviewed Nov 25, 2014

Key features

  • PHP
  • WordPress
  • MySQL
  • cPanel
  • Webmail
  • phpMyAdmin

User Reviews - Total: 4

★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Certainly, stay away from this company.
I lost my domains.
I waited 24 hours for the registration of domains.
Not reported that they were sorry.
Be Careful...

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

This host is so great that they helped me moved my old host to their host so I had no problems. I have been with this host for a few months and the uptime has been great so far. Tech support are quick to answer your tickets so if you ever find a problem with your site it'll get fixed within hours. I like the logo since it's cats which is my fav pet. I recommend everyone to try this host!

★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

Got a shared hosting plan for a very simple, mostly-static, drupal based website. The site code did not change for months, and neither did the database size grow. I had a cron job running to take a backup. This cron job would fail on random occasions. Also, on random occasions, Hostcats would send a cpu over usage email... I explained to them that the site hasn't been modified in months. One day, they just suspended the account. I wrote to them asking for a prorated refund, but they are very unresponsive. Decided to leave hostcats.

★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I signed up for their VPS hosting plan and trouble started from day 1. They didn't set up the VPS properly and the VPS was unresponsive. It turned out some techie made an error. After waiting for 2 days, finally VPS was working. But, then find out most sites were giving errors since nameservers had not been setup properly on VPS.

After 4 days of emailing and calling, finally the above problems were solved and I was hoping for no more trouble.

But again, problem occurred and sites stopped working. I contacted Hostcats customer support and they couldn't solve the problem for nearly 3 days!!!!

So, I gave up and asked for refund which I was entitled to since they have a 100 day money back guarantee. But, they refused claiming that refund does not apply to VPS plans. At the time of signing up, they told me explicitly that refund policy is applicable to VPS plans.

Hostcats robbed me and basically lied to me at time of signing up.

Total waste of time and money.

HostCats

hostcats.com

Host Cats Hosting

Founded in 2003, Host Cats is a Bangalore, India based hosting company with colocated servers in Florida. Offering both Windows and Linux plans, Host Cats concentrates on creating efficient hosting environments in the virtual realm for its customers.

Support

Host Cats provides 24/7 online support and telephone support during weekly business hours, as well as a live chat for existing customers. You may create a help ticket with attachments or send an email. Alternatively, online demos and community forums are available.

Features

Host Cats offers shared, Virtual Private Server (VPS), dedicated, and reseller hosting.

  • Enterprise class cloud architecture
  • R1Soft backups
  • cPanel and Plesk control panels
  • Softaculous allows 1-click installation for hundreds of applications
  • Enhanced webmail with SquirrelMail and RoundCube
  • Variety of billing systems
  • 99.9% uptime
  • Money back guarantee with many plans
  • Windows and Linux plans available

Shared Hosting

Shared hosting is available in large and small packages for both Windows and Linux.

  • Windows Shared Hosting
    • ASP.net, MS Access, and SQL database compatible
    • Dual Xeon Quad central processing unit (CPU)
    • Space ranging from 2,000 MB to unlimited*
    • Up to 12 domains
    • Database allowance from 2 to unlimited*
    • Email accounts ranging from 10 to unlimited*
    • Bandwidth ranging from 20 GB to unlimited*
  • Linux Shared Hosting
    • Dual Xeon Quad Processor
    • Space ranging from 2,000 MB to unlimited*
    • Up to 12 domains
    • Database allowance from 2 to unlimited*
    • Email accounts ranging from 10 to unlimited*
    • Bandwidth ranging from 20 GB to unlimited*
    • 30-day money back guarantee on smaller plans

VPS Hosting

VPS hosting is available for Windows and Linux, both with a range of plans.

  • Windows VPS Hosting
    • Complete management with monitoring and restoration
    • Free Plesk control panel
    • Instant setup
    • Total control
    • Space ranging from 50 GB to 150 GB
    • Bandwidth ranging from 500 GB to 1,000 GB
    • Potential for unlimited* Plesk domains
    • No setup fee
  • Linux VPS Hosting
    • Complete management with monitoring and restoration
    • Free cPanel Web Host Manager (WHM)
    • Instant setup
    • Total control
    • Space ranging from 30 GB to 150 GB
    • Bandwidth ranging from 350 GB to 1,500 GB
    • No setup fee

Dedicated Server Hosting

Fully managed dedicated hosting with Windows and Linux plans available in five options.

  • Intel Xeon, Pentium, and Core CPU
  • 4 GB or 8 GB high performance random-access memory (RAM)
  • cPanel/WHM
  • 1 or 2 dedicated Internet Protocols (IP)
  • 2 TB bandwidth

Reseller Hosting

Small, Medium, and Large plans are available for both Windows and Linux resellers.

  • Windows Reseller Hosting
    • Unlimited* subdomains
    • Managed R1Soft backups
    • File transfer protocol (FTP) access
    • AJAX for ASP.net
    • Crystal Report with Large plans
    • SQL 2005/2008 MS Reporting Services with Large plans
  • Linux Reseller Hosting
    • Free search engine optimization (SEO) tools
    • Parked and subdomains support
    • MySQL database support
    • Free Softaculous with Medium plans
    • Managed R1Soft backups with Medium and Large plans
    • WHM with Medium and Large plans
    • Anytime money back guarantee with Large plans

Pros

  • 24/7 support
  • Several unlimited* options
  • Easily navigable plan options

*When hosts describe anything as “unlimited,” it is typically boundless except in cases of abuse. A user may be charged a penalty or be required to subscribe to a more robust package if they are overburdening the servers.

Cons

  • Host Cats is an India-based company, which could be a con for some
  • Phone support only available during business hours

The Verdict

Host Cats offers a nice range of plans in easy to understand packages. With platforms for Windows and Linux, it can likely meet all of your hosting needs. The fact that the company is based in India may be a problem for some users, especially with phone support limited to business hours. However, online support is substantial. Host Cats is an ISO 9001:2008 certified company.

HostCats Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
2GBC WordPress PHP cPanel MySQL 24/7 Support Softaculous 2000MB 20GB $1.81/month
Usual price:

How does HostCats compare to their competitors?

Overall ★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★
Visit HostCats
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