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1 HostClear Reviews:

Is HostClear the host for you?

Last reviewed Oct 29, 2015

Key features

  • PHP
  • WordPress
  • Uptime Guarantee
  • MySQL
  • cPanel
  • Shared Hosting

User Reviews - Total: 1

★★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

I tried them, however they failed. First they billed me 2 times for the same service, took me days to get that resolved. After setting up the site, the FTP did not work, the Website did not work, installed a message board it did not work. Over the course of 5 hours I attempted to get support. Was never able to get someone to provide support and get the site running.

To get a refund took a week, one complete week, with never any responses to my questions about why it was taking so long. I advise anyone who is looking to use them to not use them.

In the end, I canceled the service and went to monsterhost.com.

 
HostClear logo

HostClear

hostclear.com Location: USA Founded: 2009

Pros: Unlimited hosting space and transfer , Free domain , 99.9% uptime guarantee

Cons: Shared hosting only

HostClear Introduction

HostClear is a US-based web host that has been in business since 2009. They specialize in low cost, unlimited web hosting and simplified website development.

Services and Specializations

HostClear’s unlimited plan offers just about everything you could ask for in shared hosting, and there’s no need to decide which plan is right for you, because that’s the only plan they offer.

With HostClear, you get unmetered disk space and bandwidth, unlimited domains, unlimited SQL databases, and unlimited email addresses. Each email account has access to webmail, email forwarding, autoresponders, customized spam filters, and virus checkers. And all your services and features are easily accessible via cPanel, the world’s most popular control panel.

To get your site up and running quickly, HostClear accounts include a free drag and drop website builder with thousands of templates, as well as a blog setup wizard. Or, if you prefer to have a bit more control, you can also install many of the most popular content management systems, including WordPress, Drupal, and Joomla.

If you are looking to set up an online retail site, HostClear includes a free online store with your choice of shopping carts and PayPal integration. And to help you get noticed, they also include a Google AdWords offer, credit for Yahoo! and Bing sponsored searches, a free Yellowpages.com listing, a free US-based toll-free number, and plenty of online marketing guides to help you along the way.

Like most shared hosting plans, there are some restriction on the use of disk space and bandwidth. Disk space is for web applications only, and cannot be used for online storage. Though each account includes unlimited email boxes, each mailbox is limited to 500MB or 10,000 email messages. 

HostClear also runs regular usage test to identify any accounts that are using higher than normal resources. If your account is identified, they will provide a minimum of 48 hours for you to make adjustments. If you continue to overuse resources, they will take your account offline. While this may seem harsh, it’s important to remember that these are shared accounts, so anyone using abnormally high resources is impacting the experience of everyone else on that server.

Support and Customer Service

HostClear has an in-house support team available to assist you 24 hours a day, 7 days a week, via phone, online chat, or email.

HostClear offers free domain transfers; however, they cannot make any guarantees regarding the time required to complete an account transfer or their ability to transfer all of your data. If you plan on taking advantage of his service, it’s a good idea to do your own backups first and make sure to give yourself a little cross-over time, when you will have access to both your old and new accounts, just in case.

Backups

HostClear performs weekly backups of all their servers and maintains those backups until the following week’s backups are run. These are considered a courtesy and are in no way guaranteed. Additionally, if your account exceeds 20 gigabytes, they will exclude your storage from their backups and instead only create backups of your databases. 

As with any hosting service, you consider setting up your own backups. This is particular important with this host, since their backups are stored for such a short period of time, and any major issues will likely go back farther than a single week.

Uptime Guarantee

HostClear plans are backed by a 99.9% uptime guarantee. If HostClear fails to meet that guarantee in a given month, you may be eligible for a one month credit to your account.

Billing and Payment Policies

Payments are typically made via a major credit card, though other payment options are available upon request. All plans are auto-renewed, and it is your responsibility to ensure your payment information remains up-to-date. If HostClear is unable to process your payment, your account may be suspended.

Host Clear offers a 45-day money back guarantee with every new account. If you decided to cancel at any time during the first 45 days, you will receive a full refund, minus the cost of domain registration. This only applies to first-time account owners. If you cancel after the initial 45 days, you may receive a partial refund for any unused, full months. Refunds are not available if you pay via wire transfer, Western Union, check, or money order.

Conclusion

HostClear occupies the ever-growing realm of low-cost, shared web hosting. What sets them apart is their abundance of features, their unlimited and unmetered resources, and the simplicity of signing up and getting your site online. There’s no need to painstakingly review each plan to decide which features you need or how many email accounts you’re likely to use, because there is only one option. And it’s priced low enough that their single option should work for just about anyone interested in shared hosting.

HostClear Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
HostClear Plan WordPress PHP cPanel MySQL Uptime Guarantee Money Order Unlimited Unlimited $2.99/month
Usual price:

HostClear Frequently Asked Questions

  • What types of hosting plans does HostClear offer?

    HostClear offers only low cost shared hosting services.

  • Is it possible to host multiple websites through HostClear?

    Since HostClear offers unlimited disk space and bandwidth and no limits are placed on the number of domains, it is possible for customers to host multiple domains.

  • What payment options are available through HostClear?

    HostClear accepts many payment options include major credit cards and PayPal.

  • What is the minimum term for which a customer can select a plan?

    Customers who are interested in plans from HostClear can select from various payment terms including monthly, yearly, every two years, and every three years.

  • Does HostClear keep the same prices when the plan gets renewed?

    Customers who sign up initially get a discounted price. Once the hosting gets renewed, the prices for domain and hosting increases to standard rates. Both the standard and discounted rates are published on HostClear's website.

  • Does HostClear offer a money-back guarantee?

    HostClear offers a 45 day money-back guarantee for its customers. This means that customers must cancel the services within 45 days and send in a refund request in writing within 90 days. The refund does not include additional fees such administrative fees.

  • What types of security features does HostClear provide?

    Besides constantly monitoring the servers for issues, the company does not emphasize any security features such as DDoS protection.

  • Does HostClear offer standalone domain registration services?

    Domain registration through HostClear is only offered through a hosting plan. It is not possible for customers to just register a domain without getting hosting. When you get a plan initially, you will get the domain name for no extra charge. Upon renewal, you will get charged the standard rate for a domain name.

  • Does HostClear offer domain privacy?

    HostClear does not offer a domain privacy feature.

  • What type of control panel does HostClear use?

    For all its plans, HostClear uses the cPanel for configuration and administration.

  • What email features does HostClear offers?

    With HostClear you not only get unlimited email accounts, you get many other features including WebMail, spam filters, virus protection, and email forwarding.

  • What type of support does HostClear offer its customers?

    Customers needing help with issues that arise can either call the company using a toll free number, send an email, or chat with a representative. Both chat and email are available 24/7. Besides using these services, it also possible for customers to consult the knowledgebase to get answers to their questions.

  • Does HostClear provide website transfers?

    HostClear offers its customers free domain transfers. However, for a small fee, the company can transfer data from the website on its previous host to the current one. Even though HostClear offers assistance, it does not guarantee that all the data will be completely transferred.

  • Are there features HostClear offers to support ecommerce sites?

    Even though HostClear offers a shopping cart and PayPal integration, some features needed for an online store such as a private IP address or SSL certificates are not available. Customers looking to start an eCommerce shop should consider plans that have these features as they will provide additional security for their customers.

  • Can customers with little or no coding experience get a website running with HostClear?

    HostGear offers many features to help beginners create their own websites without having to write a line of code. Customers can easily setup their websites by taking a look at one of several hundred templates. They can also get assistance through the company's site and blog wizards.

  • What is HostClear's uptime guarantee?

    HostClear guarantees that customers will experience at least a 99.9% uptime. This does not include planned maintenance and customers wanting reimbursement should send in a written request within 30 days.

  • Are there any usage limits for HostClear plans?

    Since HostClear offers only shared hosting plans, some usage limits are placed. According to HostClear's terms of services, disk space can only be used for content and not as a storage mechanism for files. Also "excessive" CPU use is prohibited. Any violation of these terms may result in account suspension.

  • What types of personal information does HostClear collect?

    To get a HostClear hosting plan, you must provide your name, address, telephone number, email address, and payment information. More information may be required later for other services. The personal information collected is for billing and marketing services. Occasionally, surveys are requested but this information is not shared with third party companies even if HostClear conducts a survey through another company.

  • Does HostClear have an affiliate program?

    HostClear has an affliate program that features a high commissions.

HostClear Features

All Features

  • Money Order

How does HostClear compare to their competitors?

Overall ★★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★
Visit HostClear
Overall★★★★
Overall★★★
Overall★★★★
Overall★★★
Overall★★★★
Overall★★★

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