Hugo van der Zee
Hostdime has a good set of features. If the services are up everything works very well.
But the Uptime is very bad. Over the last 2 years it happened that during periods of some weeks the services are not reachable. Sometimes daily, some times even various times per day. And it happened frequently that we were without access to our websites and e-mails for hours.
The problem seemed to be in all cases heavy load on the server. When posting the same problems over again we had to go through the helpdesk levels to explain that it is not a local problem but a problem with the server. The helpdesk employees do not seem to have access to previous issues, or don't look at them.
I asked repeatedly if there would be a real solution to the problems but never got an answer to that question. Mostly the server was restarted, or I suggest some processes ended and the problem reappeared again.
So, my experience is that hostdime provides a very poor service. We are looking for alternatives
Michael Hart
Let me just say: HostDime rocks. HostDime is perhaps one of the most affordable and most professional hosts that I have ever worked with. They very well seem to pride themselves in customer satisfaction, and they have always succeeded in keeping me satisfied.
I have been with HostDime for nearly 4 years now. Their dedication to providing great services has continued to astound me, as well as their prompt and polite support.
On the topic of their support: It is not uncommon for me to request CNAMEs and A RECORDs added to my domains pointing to their nameservers. I'm quite sure most companies would be irritated with my frequent pickiness and specific requests regarding such modifications. Their staff has continued to endure my requests promptly and politely, after well over 50 tickets made for such requests.
As for performance of their servers, I must say, it's far better than every other host I've used. Server loads are usually around half of what they can do (with 8 processing cores) during peak hours.
I would (and do, on a near daily basis) suggest HostDime as a very reliable and professional host at a very competitive price.
