Add Your Review for HostDime

39 HostDime Reviews:

Is HostDime the host for you?

Last reviewed Nov 10, 2015

Key features

  • PHP
  • cPanel
  • Linux
  • WHM
  • Dedicated Server

User Reviews - Total: 39

★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

They have great packages and seems they "might" have great features but their customer support sucks. i have more than 100 cPanels somewhere and i wanted to know what features do they have so that i can move few accounts for testing. it was impossible getting a trial account or even to get a demo account for an hour even a dummy one. they guy did not have a good tone all he was saying is "sorry we can't" they did not even try to understand what i really wanted the only answer the representative had is they cannot show me a demo account or create a test account for me
WORSE SERVICE EVER.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

we work with hostdime in rent servers then we migrate to colo we are very satisfy about network support team really we wok in hosting from 2003 till now and i can say hostdime is the best provider ..

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

We work with HostDime from many years using their servers and networks in USA and in UK and I can say that is the best partner we had, their support is 24h and is very fast, Those who work with their company is kind and very qualified. We never had problems with them and I think we will work with them for long time again. I can recommend them with 5 stars.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I've been with Hostdime for around 10 years. There is no better managed services in the market as compared to what is offered and what you get from Hostdime. When I started with Hostdime Manny Vivar managed all aspects of Hostdime personally including support/phones. His dedication to his company was and is unmatched to this day. Manniy's strong work ethics and his ability to communicate and respond to my needs professionally, compassionately and accurately to me was to say the least something you didn't see everyday thus earning my loyalty. Over the years I've had the honor to watch a company grow rapidly. Growing with this company has not been a challenge. The same principals that Manny applied when he done everything personally has been applied on a larger scale over time. Bummer not having Manny at the other end of the phone anymore, but the support and people he's provided is still un-matched by any host.

I have a managed dedicated server with Hosdime for a fairly busy forum. No way I could trust this to anyone else. Uptime is spot on, services are always spot on. I can't think of a better place to be for a large site or someone needing a fully managed dedicated server.. Other hosts seem to have good offerings until you break it down. The offerings with Hostdime, cpanel/whm, ssl services and more are better than reliable. I've gotten SSl's over the years at a more than reasonable rate and Hostdime installs them painlessly for you. There knowledge of SSL services and functions are unmatched.

When I started with Hostdime I used shared services. I grew so well using Hostdime, I went into a dedicated server. Shared services is where it started for me. Great prices-- scratch that, the best prices, generous features, same great uptime and support.

If you want more than a host you get that with Hostdime. The backbone of this company, it's core values are driven by someone who loves their business and what they do. If you want to find your last host, Stop looking! Hostdime is it.

★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have had a small website hosted by Hasweb/Hostdime for 11 years. I make few demands on it - minimal website traffic and about five email accounts. They have changed the setup several times - presumably to improve things, though it never made a difference to me - without notifying me what those changes were to be and what I needed to do at my end to ensure continuing email/web service. (Most of these changes affected what should be listed on the DNS server, and therefore I simply lost access to the website and email for days at a time, until I noticed that email flow was unusually slow.) When I have had to contact the support desk to find out what to do I have found some of the personnel arrogant, unhelpful, and indirect. They seem to be incapable of answering specific questions and they write responses with the subtext "what kind of fool even needs to ask such a question". Fortunately my latest interaction with them (today) is within 4 weeks of the renewal date of my contract. I shall not be renewing next month.

★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

STAY AWAY FROM THIS PROVIDER!

I'm sorry for my english and behavior but now i'm very angry.
I was purchase your VPS last 6 hours via my Paypal, after purchase chat with support to request fast verification. I live in Vietnam and have experience with this, cos i have purchase hostgator, bluehost and many other hosting provider. But your service too slow to process this. At this time is midnight and i'm tired, with other service only take 5 mins to process all thing. Then i give up for waiting your response, I go sleep.

In the morning i wake up and got email about login info. I try with ssh, not work. I try again with second IP, it work but seem VPS can't connect to internet, i try google hours to find solution. Then i chat to support again. Now I got answer is my VPS down. WHAT HAPPEN????? I just purchased a useless VPS? Then supporter create a new ticket and said me wait. I was told 2 supporter that I need VPS urgent.

★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Host dime is a great host because have excelente caracteristics in the servers, the support is inmediatly but is a call center that transfer the calls to the specialist and this is slow, have a good uptime, and good caracteristics in the datacenter

★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

My experience with HostDime: Massive amounts of downtime on my server, reluctance of support to change to a different server, mistakes by customer service and tech support, one hand not knowing what the other is doing, slow response and complete failure to reply to tickets. and this was for very basic issues.

I just cancelled my account.

Yeah, the prices are good for what they promise - so I give them a 5 for features. The only problem is that they don't deliver the uptime, the tech support, the customer service they promise, so the value is nil. I'd give them zero stars on all other categories, but that isn't an option.

No - I won't recommend HostDime to friends. I don't recommend it to the readers of these reviews. I don't understand how they (as of the time of this review) have a 4 star Overall rating and 4.5 stars for tech support on this site.

DON'T use HostDime!

★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

Hostdime has been pretty good when it comes to what I did get for the money which I spent on hosting, which was about $8 every month.
They had alot of features, like auto installer for scripts such as Wordpress and alot more such as forum scripts.
Also one thing which I liked also is that they had a full features Cpanel which many big hosting companies doesn't usually have such as Godaddy.
Everything was really easy to setup also, and it's very easy to make backups from the cpanel and even a newbie could use this without any problems at all.
Their support was superior and any inquery I had was answered within usually 4-8 hours, which is really good and they were helpful.
This host is suitable for business and personal users. If I would recommend any webhost I would recommend Hostdime because of the amount of features and the support which have threated me very nice when I was using them.

★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Had reseller service with hostdime for about 5 years now and the server was running sluggish so i contacted their live chat support to see what could be done, and they pretty much said nothing, so i asked if i ordered new service and cancel my existing reseller account if it would be put on a new service, they said yes, so i said fine lets do it, cancel my reseller account and well submit a new reseller package under the same account, we did it everything went find, 5 months later i was going through my bills and came to find out they never canceled the 1st reseller package and was being charged on auto pay, when i contact about them they told me they wouldn't refund my money because i never submitted a cancellation form and pointed me to some link, which 1st off i was never told, so not only did i not have my domains pointed to the server, but they said they wouldn't refund it because i was using SPACE on their server even their was no traffic or no domain pointed to that 1st reseller, so they said they meet me half way, I'm pretty much disappointed a company feels like they are entitle to say something and just make up some random bull crap, supposedly they keep chat logs on their live chat and yet couldn't tell me anything about what was said to me. So after 5 years, I'm switching to blue host, heard good things about them, only downside is they charge a year in advance but at least they business practices are legit, pretty much told hostdime to take a hike, and that id see them in small claims court and to have fun fighting the dispute with my federal union bank.

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HostDime

hostdime.com

HostDime Introduction

HostDime is a privately-owned and global hosting organisation that has a presence in various locations across North Americam South America, Europe and beyond. The company was founded in 2001 and can claim to host over 2 million domains around the world.

HostDime offers a wide range of services, from simple web hosting to managed VPS and dedicated servers. Like other global hosting companies, HostDime has different websites for different countries, so I will focus on the UK website for this review.

HostDime Hosting Plans

There are 3 shared hosting plans available through HostDime. These plans are all based on Linux operating systems and come with a 100 Mbps connection and unmetered bandwidth. The pricing structure is based on a monthly charge, but if customers sign up for a year, then the cost is reduced.
● The sHD1 plan provides 50 GB disk space and allows customers to host one domain.
● The sHD2 offers a step up from the sHD1 plan and comes with 100 GB disk space and allows up to 10 domains to be hosted.
● The top plan is the sHD3 plan, which provides 150 GB disk space and allows for unlimited domains. This plan also comes with a free SSL certificate and a dedicated IP address.

HostDime also offer 3 Linux hosting reseller plans. Each plan allows for unlimited domains and provides a 100 Mbps connection. The three plans allow customers to choose from 200 GB disk space and 2,000 GB bandwidth, 500 GB disk space and 5,000 GB bandwidth or 1,000 GB disk space and 10,000 GB bandwidth.

HostDime provide a managed VPS hosting service and customers can choose from Linux or Windows operating systems. There are 3 Linux VPS hosting plans, each providing a 1,000 Mbps connection and 2 dedicated IP addresses.
● The VPS.1 plan comes with 30 GB disk space, 1,000 GB monthly bandwidth and 1024 MB RAM.
● The next step up is the VPS.2 plan which comes with 50 GB disk space, 1,500 GB bandwidth and 2048 MB RAM.
● The VPS.3 plan offers 70 GB disk space, 2,000 GB bandwidth and 4096 MB RAM.

There are 3 Windows VPS hosting plans to choose from.
● The wVPS.1 plan offers 15 GB disk space, 1,000 GB monthly bandwidth, 512 MB RAM and comes with 1 dedicated IP address.
● The wVPS.2 plan provides 25 GB disk space, 2,000 GB bandwidth and 1024 MB RAM. This plan comes with 2 dedicated IP addresses.
● The top Windows VPS plan is the wVPS.3, which comes with 35 GB disk space, 3,000 GB bandwidth, 2048 MB RAM and 2 dedicated IP addresses.

Dedicated hosting is one of HostDime’s speciality areas and it offers a broad range of options to choose from. There are five plans available, based on the processor in the server. Each dedicated server is fully managed by HostDime and IPMI is included.
● A server with an Intel Atom D525 dual core 1.8 GHz processor comes with 2 GB RAM, 500 GB disk space and 5 TB bandwidth.
● A server with an Intel Core i3-2120 dual core 3.3 GHz processor is built with 4 GB RAM, 500 GB disk space and 5 TB bandwidth.
● Servers based on the Intel Xeon E3-1230 quad core 3.2 GHz processor have 8 GB RAM, 500 GB disk space and 10 TB bandwidth.
● Servers with 2 quad core Xeon E5520 2.26 GHz processors come with 12 GB RAM, 1 TB disk space and 20 TB bandwidth.
● Servers with 2 hexa core Xeon E5645 2.45 GHz processors are built with 16 GB RAM and 1 TB disk space. This plan allows for 30 TB bandwidth.

HostDime also offer a range of add ons for their hosting plans. These include SSL certificates, domain registration tools, merchant accounts and a site builder.

HostDime Uptime/Downtime

Shared hosting with HostDime comes with an SLA which includes an uptime guarantee. This means that should uptime fall below 99.9% in any given month, HostDime will credit the customer’s account. Compensation starts with a credit worth 10% of the customer’s monthly fee where uptime falls between 95% - 99.9% uptime. The credit goes up to 25% for 90% - 94.9% uptime and 100% if uptime falls below 89.9%.

HostDime owns its own data centres which are located around the world. Its UK data centre is based in Kent and is manned at all times by security staff. The data centre utilises UPS and diesel backup power systems and is monitored by their own on-site technicians to keep the systems available for the maximum possible time.
HostDime Support

HostDime customers have a wide range of support options open to them. This includes guides, manuals, FAQs and video tutorials. Customers also have access to a blog, server status page and forums, allowing them to access news and community support. When it comes to technical support, there is an email address, live chat and phone line. The technical teams are available at all times.

There is also a HostDime Twitter account and a Facebook page. These are both active, and the company takes the time to interact with its customers through both channels.

HostDime in the News

Despite being a large global hosting organisation, HostDime have attracted little attention, good or bad, in any of the well-known tech news sites I checked.
HostDime Control Panel

HostDime offers familiar, branded control panels for all customers. Shared hosting accounts on Linux have cPanel. VPS hosting and resellers also get WHM. Windows based VP hosting comes with Plesk.

HostDime Extras

Aside from the plans that come with dedicated IPs and SSL certificates, HostDime also provides two one-click application installers, Softaculous and Fantastico. WordPress, Joomla, Drupal, Zen Cart, PHP and more well-known applications are supported. Other freebies include a site builder and analytics tools.

HostDime Money Back Guarantee / Cancellation Policy

Although there is no money-back guarantee advertised with HostDime’s hosting plans, there is a 90 day satisfaction guarantee. This is slightly different from most money-back guarantees. Whilst it offers a full refund in theory, customers have to provide a reason why they are cancelling their account - HostDime will decide if you qualify for a refund, based on whether they have taken all possible steps to correct the situation that has prompted you to cancel.
HostDime Summary

HostDime has the appearance of a very professional hosting company with a wide range of services, support and guarantees to back them as a solid choice for business. That cancellation policy is a bit sneaky, as it effectively rules out the ‘guarantee’ part of any refunds by asking the customer to qualify their reason for cancelling. However, it does show that the company wants to ensure that its support have done everything possible to meet the customer’s needs.

HostDime will appeal to large organisations. As you can see from this review, its top-end plans are very detailed and there are no shortage of configuration options to choose from. However, if you are looking for a basic low cost plan, you may be better looking elsewhere for more resources.

HostDime Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Quad Core Managed Ded PHP Dedicated Server WHM Linux cPanel 128GB 10TB $179.00/month
Usual price:
Managed VPS 1 WordPress PHP DirectAdmin Firewall Protection Plesk VPS 60GB 5TB $65.00/month
Usual price:
Managed VPS 2 WordPress PHP DirectAdmin Firewall Protection Plesk VPS 100GB 5TB $80.00/month
Usual price:
Managed VPS 3 WordPress PHP DirectAdmin Firewall Protection Plesk VPS 140GB 5TB $120.00/month
Usual price:
Windows wVPS.1 PHP MSSQL Windows VPS Linux MySQL 60GB 5TB $85.00/month
Usual price:
Windows wVPS.2 PHP Plesk MSSQL Windows VPS Linux 100GB 5TB $100.00/month
Usual price:
Windows wVPS.3 PHP Plesk MSSQL Windows VPS Linux 140GB 5TB $140.00/month
Usual price:
Colocation PHP Colocation File Manager Email Forwarding Phone Support $100.00/month
Usual price:

HostDime Features

How does HostDime compare to their competitors?

Overall ★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★
Visit HostDime
Overall★★★★
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More HostDime reviews

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I appreciate the services provided by eta company, so I can only congratulate the excellent services!

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been hosting web sites for about 12 years. I started as a reseller. I tried a few companies over three years with mixed reviews. Nine years ago I moved to HostDime. It wasn't perfect but it was a big improvement. Six years ago I decided to get a fully managed dedicated server with HostDime. In the beginning there was a bit of a learning curve and an adjustment period.

My perspective on HostDime today is they are outstanding. I really could not ask for more. Each year they get better. The equipment is consistently reliable and the support is fabulous. I am extremely pleased with our partnership and highly recommend HostDime for Dedicated Server service. However, for reseller or account hosting use me :-)

Paul C
Web Power

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

it is my 2nd year with hostdime and the journey has been wonderful. i would recommend hostdime in all manners be it uptime /support / and billing. they are just complete in all terms.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

We are in business since app. 1998 and have had other partners in the past, however we are a customer of HD since end of 2004 and we never considered moving since eventhough we get calls and offers from others at least once a month, i think that says enough.

More than ones over the years HD really gave the extra mile when it mattered, overall the main thing is they have NEVER let us down, no matter what problem there was that we couldn't fix ourselves, we can always trust on every level of support that is needed and there is not a problem that cannot be fixed. HostDime is a professional organisation and we are very happy to have found them, they make our growth possible and we will stay for ever :-)

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Excellent service & support!
Price is slightly on the higher side but then good things come at a price.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I had a reseller account with Bluehost prior to switching to Hostdime. I am a web developer with almost 80 website clients so I need dependable service. The reseller server I was on at Bluehost was a shared server which some of their techs referred to as "a lemon" It was slow and up and down like a yo-yo. I suffered with that for half a year thinking they will solve the problem. I asked to be moved to another server and they refused saying it had too many problems that they were not willing to take responsibility for. So, I was forced to go looking for another host company. I heard about Hostdime on Warriorforum.com of which I'm a member. I called them and they said they would migrate all my sites over, no charge. Wow. Unbelievable. And what's even better is they did what they said and stuck with me every step of the way. 2 thumbs up for Hostdime. Now I can get back to running a web design business.

★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I have been with Hostdime over 4 years now. They rock because whenever I needed support the online chat helped me instantly. Thanks Hostdime!

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

They are the best hosts I have found after so many years. So easy and no problems. Sure do wish I would have found them years ago.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Excelent host provider, support and service is 200% they have in diferents languages support. For me in spanish the response is fast.

★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

The level of the technical expertise is amazing and they have a great attitude.
I am really happy with the support and sales department.
The price is competitive.

★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Customer support has always been outstanding - especially when they have to deal with my questions because I have asked some really "basic" info questions over and over.

I would recommend Host Dime to any type of customer; the level of technical knowledge of your staff has been unbelievably superior to what I would think of being normal with a hosting company.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Host dime is the way forward for services I have been them 10 years and very happy
With them.
The great thing about host dime is they are what there are and say

Verry Honist company I would recommend all religious groups
And orginses to take a great advantage

★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

The worst experience of my life is I hosted my domains with hostdime.in... there will be one or other issue with there servers...my domains goes down atleast twice a month...I never recommend this hosting service provider...

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Best web hosting solution
Quick ticket responses
Management is open (mean they post there cell phone number if you need help and will point you to the right person)
Sometimes chat support maybe long waits

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Problem with Host dime is they SLOW!!!!!!!!!!!!!!!! Alot of people email me asking why the site takes to long to load. Terrible speeds I must say. I have been with them for about 3 years planing on moving because the site is just way to slow for people. And if you have alot of traffic I would not do Hostdime!

★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

HostDime does have very responsive technical support, which is great compared to a lot of other web hosts, however we have had a specific problem over the past year or two that just keeps getting worse. Our email service over the past year has never worked for a full month straight. At least once a month our email goes down for several hours, we get support to work on it and they claim everything is solved and the problems won't come back. Every month (at least once) and more recently, weekly, our email goes down again, they always get it running again, but sometimes the email is lost altogether. This is not a great solution if you rely on your daily email for running your business.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

In general I am very happy with Hostdime, with the exception of the billing process. I am always concerned that I forget to pay in time, and that I then loose e-mails or even the domain name. Since renewing takes place only once every few years, I have to study each time what exactly the procedure is. If hostdime can make that process easier and send reminders (perhaps they do this, I do not remember) then this would be much appreciated.

★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

HostDime really rocks! I've been using their service for more than a year now and I never had any problems with that. I am actually stunned at the way their support team works. Their customers don't require much technical experience and the control panel is not sophisticated at all. And even if you face some difficulties with something, you can clear that in the live chat discussion with a tech-support member. HostDime have always handled my problems with care and I'm loving it. This host is best fit for customers having a website with an average traffic. Especially for wordpress blogs. I would seriously recommend HostDime to all of you.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Hostdime is GREAT! Recommended to anyone.. you cannot experience any downtime..All server are UP 24/7/365.. and the support is also available anytime even midnight..Great web hosting i ever use. :)

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Been hosted with Hostdime / Surpass since 2003, and in all that time they have been very helpfull when something went wrong, even if it was something I broke. Of course they have their downtimes, just as anyone else.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I love Hostdime.

I have been with them for over seven years now and have grown from a shared hosting account to having my own servers with them as my Hosting company has grown.

To this day I can still contact Manny on instant manager.

Go with them and you will not regret it.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

100% recomended, people who cares about your needs. I´m colombian and never have support like this,

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Hostdime is an ideal hosting service for anyone who wants cheap but still great hosting facilities. They have excellent plans and some of them are as low as 1$ /month but don't be judgmental because of price, they do offer excellent support and features. I still remember how they helped me to setup my entire site. They are good in financial matters as well, Once I was overcharged due to system fault and they refunded entire invoice in less than 24 hours. It's just awesome!

★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

Actually We are not the direct customer of HostDime. We was a VPS Latch Customer, Now HostDime has acquired VPS Latch. Once when VPS Latch was managing, Everything Except Uptime was excellent, Uptime also was very good. Now the customer support has become very slow. Once our website was hacked, we chatted with their security/abuse team, their response is world slowest for sensitive problem like this.
But overall perfomence out of 5 I can rate 3. The price is very good, We are having fully managed VPS Solution.
I would recommend VPS latch but will check with hostdime's further perfomence. VPS is their best solution.

★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

I've been with HostDime.com for a little over 5 months now, I've had to contact support a few times and it's always been quick and fixed within minutes the longest ticket I had to wait for was 30 minutes.

I have not had no downtime at all, i have a vps and a dedicated server with them.
The price could be better, but you get what you pay for and they sure provide a great service with the most reliable server / provider i've been with.

Quick network. Fast Hardware.

Support: 9/10
Network: 10/10
Performance(VPS): 9/10
Performance(DEDI):10/10
Overall: 10/10

★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

They have a great support. Quick answer, they solve almost any problem that get into their hands. I own a reseller plan and I have nothing to complain about it. I have some difficulties, though, when setting up RoR applications, but since my clients don't use that much, I can stick with PHP only. Cpanel and WHM to manage the domains make this host just perfect for my everyday hosting needs

★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Hostdime has a good set of features. If the services are up everything works very well.
But the Uptime is very bad. Over the last 2 years it happened that during periods of some weeks the services are not reachable. Sometimes daily, some times even various times per day. And it happened frequently that we were without access to our websites and e-mails for hours.
The problem seemed to be in all cases heavy load on the server. When posting the same problems over again we had to go through the helpdesk levels to explain that it is not a local problem but a problem with the server. The helpdesk employees do not seem to have access to previous issues, or don't look at them.
I asked repeatedly if there would be a real solution to the problems but never got an answer to that question. Mostly the server was restarted, or I suggest some processes ended and the problem reappeared again.
So, my experience is that hostdime provides a very poor service. We are looking for alternatives

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Let me just say: HostDime rocks. HostDime is perhaps one of the most affordable and most professional hosts that I have ever worked with. They very well seem to pride themselves in customer satisfaction, and they have always succeeded in keeping me satisfied.

I have been with HostDime for nearly 4 years now. Their dedication to providing great services has continued to astound me, as well as their prompt and polite support.

On the topic of their support: It is not uncommon for me to request CNAMEs and A RECORDs added to my domains pointing to their nameservers. I'm quite sure most companies would be irritated with my frequent pickiness and specific requests regarding such modifications. Their staff has continued to endure my requests promptly and politely, after well over 50 tickets made for such requests.

As for performance of their servers, I must say, it's far better than every other host I've used. Server loads are usually around half of what they can do (with 8 processing cores) during peak hours.

I would (and do, on a near daily basis) suggest HostDime as a very reliable and professional host at a very competitive price.

★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

Around 2 years back me and friends meet and decided to start a hosting company now the next task was to locate a domain registrar which provides cheap and good service and other task was to find a web hosting company. We found hostdime even though the prices were comparatively high but we though to give it a try and we started with paying monthly and with domain registrar we paid minimum start up fees now we have changed domain registrar 3 times but till now we have been sticking with hostdime.

Once my site was infected with virus hostdime people give a great response with it and guided us with complete security. Other experience was that with my clients got infected now there were around 10 clients and all of them were cleaned quickly. When ever i have asked for help these people reply in 2 to 3 hours and maximum when i get response was 4 hours.

Thats what i can say about hostdime their pricing is a bit high but service quality is A1

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