I have been with Host Gator for more than three years now. When I switched to them I was upset of my previous hosts downtime and constant excuses of why my site was down. I purchased Host Gator's Business Plan. I will admit I was a bit annoyed how they stated you would receive "unlimited" disk space, but I went ahead to give them a run for my money. I had everything up in running within 10 minutes or less.

They hide nothing in their plans, I was expecting exactly what I had received. Whenever I needed their support, at any time of the day, there were always live support agents there and able to fix the problem immediately. Customers need absolutely no advanced level of technical expertise.

Host Gator is suitable for anyone, from people looking to buy a great dedicated server, or VPS, to people looking to host their community or family website.

I would highly recommend Host Gator, they seriously are one of the best hosts for shared hosting. I've never had a problem with them, not once, in three years.

I was looking for best reviews on the net and I have read that HostGator was just very good advertised, otherwise "this" host and "that" host were way better, as support and pricing, and wiping you down there, etc. Than I just tried HostGator. I found it the best offer I would have ever imagined, so I made the deal instantly. My host is and will be HostGator. The support is 5 stars, they're very good and quick. I don't think one need anything better than that.

So far it has been great with Host Gator, the major plus of their company is definitely their support, they help you with anything.

They may look cheap when you want to buy, but in reality it's nothing out of the ordinary, it's a good priced hosting provider, but be careful.

Overall I am very happy with the service, there are only some minor issues, but I will not change host now :)

I am using HG since 2008. Their uptime is really nice, as well as other services. I have also used GoDaddy and Hostmonster. Almost same quality server. But the big difference is HostGator's support. They provide very quick solution, and that is the main reason I am staying with them. And their performance is going up day by day. That's the reason why HG is number one.

You can feel how different HostGator is from the minute you register your domain. They have great support (They helped me fix a huge bug in minutes - for free!) and an excellent interface. I couldn't recommend them enough.

Some time ago I started hosting my website on HostGator and my 6 month plan has now ended.

I've only seen my website offline a few times (three at the most) and those were always short periods. The website runs well most of the time but unfortunately it gets slow sometimes.

I have required support a few times and I always got my problem fixed, although their support was a bit slow.

About the features, they've got unlimited disk space and bandwidth for all the plans. They have CPanel and I never had any feature I required missing.

The price is pretty decent compared to other hosts.

Overall I can say I'm happy with HostGator's service and will for sure host my future websites there.

I run a very small business and wanted to set up a small online store to expand. I was pretty dismayed to find that the majority of hosting options aimed at e-commerce were either horribly expensive or very light on appropriate features.

After a week of swearing at my PC I came across HostGator who offer cheap hosting plans with lots and lots of features, space and bandwidth and for anyone setting up shop they also offer very affordable business hosting which includes free private IP address and SSL. Got pretty excited about that I can tell you.

I've been with them for about a month now and I haven't tried all the features but I can tell you that the customer service is about the best I've encountered - I'm not in the U.S. so I use the live chat rather than the phone number. I've never had to wait more than 5 minutes to get through and more often than not it's less than a minute and they have answered every question, niggle and problem I've had.

There are plenty of add-ons, the control panel is a breeze and I have got way more disk space and bandwidth than my little business is likely to need. Very happy so far.

Couple of niggles - you seem to need a different username and password for every feature. 1 to access your web disk, 1 to access the ticket system, 1 to access your billing and account area, 1 to access their site builder software. It gets very confusing.
It's also quite difficult finding your way around their site. It's not immediately obvious where to log in to access your account information and so on.

One last thing - the prices advertised on their main page are not necessarily the best prices they offer. I would recommend having a hunt around the review sites for HostGator discount codes.

I can highly recommend HostGator for anyone wanting to set up an e-commerce store.

HostGator Is a rock solid service they provide top of the line support USA based Live Chat 27x7 my website was never been down on Hostgator up 100% of the time if you are looking for a webhost look no more this is the best hosting service.

HostGator in my honest opinion is one of the best hosts out there.
They have the most outstanding plans when it comes to Shared or Reseller Hosting, VPS or Dedicated Servers. They offer tons of coupons and have outrageous deals.

Their support is out of this world, It only takes a maximum of five minutes to catch an operator on both live chat and phone support. They have helped me with all my queries and resolved any major problem within seconds.
They have the most outstanding technicians on this planet. They are always there waiting to get to work.

I think HostGator is suitable for everyone. Even if you are new to hosting, their support will have you up and running within minutes. They also offer a number of auto installers making tasks alot easier.

I would definitely recommend HostGator to friends. I am very pleased with their services and would like to continue. Especially with the prices, they are unbeatable!

I've been thru Media Temple Grid, Yahoo (Yikes), and Wizzerdwerks (ok) - and JustHost - (ok)

HostGator - so far has been INCREDIBLE ... if you don't believe me, here's my uptime stats:

http://www.pingdom.com/reports/1lhld554zzcp/check_overview/?name=Indie+Islands

I use it to host all of my clients.

They're not 100% perfect, but darn, darn close.

Customer Support is amazing -

Indie Islands
www.indieislands.com

Host Gator rocks. It's a host which 'understands the needs of the people'.
Host Gator has 3 plans, namely Hatchling, Baby & Business plan. The longer you subscribe for, the more discount you get, for example ; The Baby plan costs $9.95 when paid monthly, but when you subscribe for 3 years you get it for $7.75 per month ! Host Gator guarantees 30-Days money back, this feature is seen rarely in other paid hosts. It also has several coupon codes which gives 1 cent hosting for the first month. It has Cpanel control panel which has been ranked the best control panel. They provide a professional site builder which comes free with every plan.
Ever plan has unlimited space, unlimited bandwidth & shared SSL certificates.
Host Gator provides you with unlimited number of MYSQL databases& Premium Support via Phone, Live Chat, and Ticket System (Email). Moreover every plan comes with unlimited POP3 Email Accounts with SMTP, Autoresponders, Mail Forwards, Email Aliases, Mailing Lists & weekly backups. If you are doubtful about anything, you can make use of the 500+ video tutorials and 680+ help articles they provide. They also have a professional support forum.
All of this is powered by wind energy which is climate & eco friendly ! So do your bit to make this earth a better place by using this green host.

HostGator for the win. I used to have many webhosting but all had very bad support or bad connection. HostGator really have good connection and a VERY GOOD SUPPORT. My account got hacked once and then Support helped me to get my account back in a very short time !
Really if someone is searching a hoster then go to hostgator.com
HostGator Number 1
Very cheap
BEST SUPPORT
good connection
fast servers

Noone can become better than HostGator !!!

HG is one of the most reliable and affordable solutions on the global market.
Their features are suitable for both professionals and newbies. The Cpanel administration is running very effectively, almost any updates/requests/changes are applying immediately. No need for waiting on cron jobs. Its almost like you have a VPS, but without the hassle of maintaining and updating the envoriment.
The only bad thing about HG, it that although it has stable and reliable response times, and stuff, its not a speedy solution.
The good thing is they sell VPS appliances also, so you'll always have an option to upgrade if its neccesary.
Basically I recommend them.

I've been with HostGator for almost a year now and so far so good. I have not experienced downtime yet (and I'm hoping to avoid downtime) HostGator's customer service respond fast as well to my inquiries. Though my inquiries were small their responses were spot on. Regarding the price, it is just right (I have the baby plan) at $10 a month its actually a steal. I would absolutely recommend HostGator.

HostGator has been hosting on the web for a long time in the beginning it was a bit costly as compare to other web hosting websites but now it is one of my top priorities it also offers one month web space only for 1 cent. HostGator has never brought me a down time and is almost all the time available with full support, it also provides a good help support and a 45 days money back guarantee.
It also provides unlimited webspace and bandwidth, it has the following softwares/plugins Perl 5, PHP 5, unlimited mySQL Databases, Ruby/Ruby on Rails, Java script/DHTML, Fantastico, Message Forum(PHPBB & more), Guest Books, Image Galleries.
In the end i say Hostgator is highly recommended if you are searching for a good web host to provide quality service.

The best thing about Hostgator, in my opinion, is their stellar support. Live chat is the most helpful method to get questions answered quickly and effectively. The other important thing for me is also that they helped me when I did mess up things on my sites, previous hosts I used just answered 'You messed it up, you solve the problem' Hostgator support takes just a deep breath and gets me out of my self-inflicted problems. I am using Hostgator since 2005 for multiple sites (shared hosting) and can say that I never regretted it for one minute to have made the switch. Highly recommended!

I feel hostgator is great. I got hosting a while back from them and never regret it. I did have some issues with some scripts. These quickly got resolved via live chat. Only one issue had to get escalated to an admin via ticket, Again, Quickly resolved. The value is fantastic for "unlimited hosting". I feel they have done a little bit of false advertising with the fact if you change the cpanel theme you see its space cap is 99999GB. Nobody will ever use this but it is still not unlimited space, However i do not care about this! The support is fantastic and so is the staff that provide it. I know 4 staff out of work and am in close contact with them just from that chat, In the first week. They handled problems very well and if chat cannot resolve it, They escalate an issue to an admin via ticket. I would recommend hostgator to others by a mile. THe servers are great speed too most of the day. This hosting is only suitable for small websites however. If you have a site too big, You may use the resource limit, Such as RAM and Cpu. I heard if you do this they suspend your account until you move to a VPS or Dedicated server, But this may be false. I wish i knew hostgator a long time ago.

I am very happy with HostGator. There uptime has been great and any time that ive needed help there live support have been really helpful. There are also a lot of features. I would recommend HostGator to anyone who wants to start up a website.

I have hosted a website with HostGator for over a year. They are very quick to answer my question and assist me if I need it. Customers at HostGator don't need much expertise in keeping a website together because HostGator offers a wide variety of information and walk-troughs in their support website. Employees at HostGator always handle their customers questions with very detailed answers and quick responses.

Hostgator is a perfect host for any type of websites ranging from newly budding websites to e-commerce websites. I have always wanted better access to my server and see what is happening in my server . None of the webhosts that i had tried earlier had given access to my server to such an extend that hostgator provided me eventhough I am on a shared hosting plan.

Through hostgator cpanel I can find out how much memory my scripts and sites are using , how much CPU speed am i consuming and all those details about the server.

Hostagtor support is very good. But not the best. Their phone support is superb. But they take a lot of time to reply to email tickets and also the live shat support is for no more than getting basic details and ideas about hostgator.

Even though hostgator takes a little late to reply my emails (usually 4-5 hours which is much more compared to my previous host which used to reply me within 2 hours) they solve my problem in first reply.

Anyone who have basic knowledge about Cpanel can easily access and manage their websites in hosstgator's host. No need of extra technical knowledge. Hostgator also provides easy sitebuilder so we don't even need coding knowledge to make manage simple websites in hostgator.

The shared hosting plan offered by hostgator are also superb. Especially the business plan , which I am using. They also provides free SSL , Dedicated IP and even a toll free phone number with Business shared plan which is a plus point for me to refer peoples to them.

Hostagort can be a perfect host of any types of websites so i would recommend anyone to use hostgator.

I host a lot of sites with HostGator. Currently, I'm using their baby croc account (added static IP to it - before they had the business account) with several sites on it (will be breaking off to a reseller account shortly once done with my site). What amazes me with HostGator is their support. They are very good about notifying you of downtime and doing it off hours (alerts will appear in cpanel - must be using the default theme though).

Every time I talk to support on an issue, if there is a downtime they tell me about it immediately rather than working on my symptoms for an hour only to have someone tell them there is an issue. They also know what I'm talking about. If I have a specific question on DNS, they can answer it. If I want features added or removed, they can help me.

Speaking of, the ability to add SSH and come in to a shell (even if it's a virtual shell) is one of the best things about HostGator... that and web dav. Both of which I contacted support for assistance with.

I have a few clients hosting email off my hosting package. Spam filtering could be better but to get 'unlimited' free email accounts is pretty great (works well for a few accounts, wouldn't recommend it for a lot of accounts).

I think HostGator could work on their automated scripts. My only recommendation would be not to trust automated backups or installs and manage such things on your own (I did have one case where I selected a backup options in cpanel and the backup was incomplete). I make my own backups as a CYA and it was a non-issue for me.

Otherwise, HostGator has everything you could want. The price is very low (beaten by a few but none that provide the same value). Downtime is rare. Turnaround quick. Definitely room for improvement but more in extra non-essential features and still miles ahead of the rest.

Hostgator has never given me problems... and If I've had one, its always been super easy to get help. The support is fantastic. You can submit a ticket through a web-mail based form and it will most likely be responded to within the same hour. I've also had live chats with them and they really know what they're talking about, they aren't untrained professionals off in India or anything. I have a baby plan, and I host about 10 domains on it now. Even when I forgot to pay for up to 2 weeks after due date (oopss :)), they put my domains back up within minutes of submitting a new invoice. They almost give me too much leeway, I've done it more than twice :)

HostGator, what better can you ask for out of a company? I am currently on their shared hosting plan and oh boy if you did not know better it is just like a VPS (only you cannot restart it of course). On the Business Plan HostGator partnered with VoIP; so if your small business needs hosting VoIP gives you a free toll free number which is fantastic!

I wish I knew that HostGator does not allow incoming ports but they were kind enough to open the outbound ports. That is one of the main features that are a problem as well as there domain transfer/renewal/purchase of $15 which is a bit pricey.

Although $15 is a bit a lot; no doubt has that $15 gone to a great support system. You have the ability to contact HostGator via Live Support, a Support Ticket, or via their Toll Free Number. HostGator, although having a wait time longer than HostMonster; exceeds in their support system. They are definitely a step above HostMonster with the server technology but has yet to reach the step of HostMonster and their support system. Nevertheless, HostGator always pulls through with a 15 MINUTE OR LESS usually pickup time on their Toll Free Number line.

I have yet to report one downtime on my server longer than 10 minutes. They are always willing to win your side with Script, PHP, and MYSQL support; I had my forum programming go whack and the HostGator support team of course fixed it.

For customers, it is the normal website host that does not involve a large Linux enviornment but rather knowledge of cPanel is easier. For those clients that aren't quite as good, HostGator provides a Site Maker which is fantastic for new clients into the website hosting world.

HostGator is overall aimed toward the Business World of course they have personal plans such as their $4.95 a month plan, to their big corporate dedicated servers. The majority of their features however benefit small to medium sized businesses. Even though they are looking for business clients with their Dedicated IP, SSH, VoIP Partnership, and such of that nature; I would recommend HostGator to a friend for one and one sole reason. You won't get as much bang for your buck, support this fast, and server this fantastic unless you are with HostGator.

If you dread to read this review; basically HostGator gets a 4.5/5. 5 for Features (From SSH to Dedicated IP), 5 for Uptime (Have experienced one downtime of ten minutes), 5 for Value (They give you a 45 day money back guarantee if you do not like it!), and 4 for support (May not be as fast support as HostMonster but they do just as good). HostGator is overall a great website host that is reliable and of course does not lie to their customers. I have trust in HostGator and I am sure they have trust in me.

There are some qualities every customer wants when it comes to hosting. I have recently tried hostgator.com and I believe I have come across one of the best web hosts.
There are many reasons for this.
For one, they gave me {for 2 months now} 100% up time. What good is a site if it's down? I like the fact that they use cpanel since it is most convenient to use and it's popular so most people find it easier to navigate through. They also offer google ad credits ($50) which I still have to use.
One time I contacted them regarding my phpbb forum. I contacted them through the live chat. NOT EVERY HOST OFFERS FREE LIVE CHAT - but hostgator offers live support 24/7. So I thought these guys would have no idea about phpbb, but I ended up wrong as the rep fixed the problem for me own her own. These guys also have a forum {which they monitor, so if you need help with something they can help you through the forum) , which I have not used yet.
Really I don't know what to say anymore but that I am extremely impressed by everything these guys do.
I signed up with a .01 cent promotion for the first month and I think I will stick with these guys forever since they have been good for these 2 months. I definitely recommend other people to sign up with hostgator as they have excellent support, excellent uptime and an excellent price.
Thanks!

I am fully satisfied with HostGator services. I had some issues with understanding something and the support was really great. They solved my problem in an instance. You have unlimited bandwidth as well as disk space, there are a lot of useful features not only for experts, but for beginners as well. Every HostGator Web Hosting plan includes 24/7/365 support, a 99.9% uptime guarantee, and a 45-day, money-back guarantee. The also have a pretty nice website builder among with an easy to use Control Panel (cPanel),which has set the industry standard for its easy-to-use interface. Novice web builders can also benefit from more than 4,500 professionally-designed templates offered by HostGator, so that sites can be up and running quickly and smoothly. As a user I am fully satisfied with their services, but what truly made me chose them instead of others was that they have a monthly billing plan and at the moment I made the choice to join them, they were offering a coupon wich allowed me to try out the services the offered for an entire month with 1 cent.

I feel fortunate enough to start with Hostgator as a newbie in website hosting. They have a constant uptime and 24/7 support. Their customer support is excellent, and I would give them 5 stars for it. All my tickets were answered within a few hours. Once I had trouble with installing a PHP website; so I contacted their support on live chat and their support representative was more than eager to help me out with the install. They also email the chat transcript, so that I can refer to it later on when I face similar issue.

Hostgator gives me a great value for my investment. I can host unlimited websites at $7.95 which is really great. Although, you can find a cheaper host, but you get what you pay. They also offer unlimited email accounts and unlimited hosting space + bandwidth. They also have various plans for users with all levels of technical ability. Although I never used their free website templates, I think it is a great feature for any newbie wanting to start their own website. They also support PHP and Ruby on Rails, which makes it attractive for advanced webmasters.

I am so content with the quality of their product that I am planning to use their reseller package sometime in the future.

I am really happy with Hostgator, and I would definitely recommend Hostgator without any hesitation to my friends and to anyone.

Host Gator is a very good hosting service site. Not only is it good for the professionals but also it provides a great starting point for the beginners. Their service is excellent. I must admit that they have the best customer support i have ever seen. they reply to the support tickets very quickly. They have great value for money too with their very cheap hosting offers such as 1 cent hosting and unlimited hosting space and bandwidth for just a meagre 4.95$. I also liked the way they support the environment by running their servers on wind energy. I also like that they provide many nameservers. My own nameservers are 1925 and 1926. That is really cool.
They are the professionals of today in web hosting. The have many great tools for beginners such as the sitebuilder which was very useful to me when i started off my second website. Also they support many programming languages like php, asp, ruby, and everything. They a have great accelerated cPanel to offer to their customers. Hostgator is capable of giving service to any type of people they receive. So i will surely and have already recommend my friends about hostgator and now they are also a part of the hostgator network. Hope that hostgator has a good future ahead.

I have never seen a hosting service provider which cares and provides all support for its customers. And thats what hostgator provides. I had some problems hosting my forum based on php in hostgator, I had sought for technical help from hostgator and the next moment itself hostgator technical support executive for there to help me and my problem was solved within minutes. And of course the fetures that you get with hostgator are just amazing that too at an unbelievable price.

You would be getting a host of features with just a basic account in hostgator and you would be blown away by the features that it provides for just a basic account. You can also add a new features from the add-ons available at a reasonable price

I would recommend hostgator to everyone that I know who hosts a website.

So what are you waiting for? Just signup for a hostgator account and feel the difference. Hostgator rocks!

HostGator is a very great service. They have great customer support, great features, 100% uptime and that too at really affordable prices. Their customer support is really fast. I had submitted 2 to 3 tickets and they answered it within a day. That was really appreciable.
Their cPanel is so user-friendly that even a beginner can start off with great addons such as sitebuilder.
They support all the scripting languages and that was one great thing I always loved. They supported PHP, mySQL, Ruby, Javascript, and their servers were also very fast.
HostGator is suitable for every customer that walks in their way.
They have different plans which supports the needs of different people.
As far as the service of HostGatoe is concerned they are way ahead of all other hosting service providers.
They have surely come up to my expectations and that is why I would surely recommend this service of HostGator to my friends and business partners.

HostGator is a good hosting site for new and pro website owners alike but, they do lack in some areas. The process for hosting your domain name with HostGator is made easy with their simple steps signup and will have your site up and running within minutes. The control panel and features are similar to many other hosting sites that I have used before. When it comes to setting your website you can use their site builder tools that apply a template in which you can do certain fixes to. If you are fluent in HTML, CSS, and programs such as Photoshop, then you’ll be able to create a website of your own easily.

Now I have only come across to consistent problems with HostGator would be their technical support and up time. Recently the server in which my site is hosted on has gone down three times. When I contact technical support I always get the same answer of “It won’t be long, or we are so sorry to hear about this”. But this problem has already occurred three times. The second problem that I have come across is HostGators technical support. At the times that I have contact them they didn’t seem eager at all to help.

All in all I would recommend HostGator to anyone but I would advise that you check out other hosting sites before settling with HostGator. You may even find that another Hosting site that works better for you.

I have been a customer of HostGator since 3 years. And all this time, their service has been great, in terms of site uptime and technical support. Their hosting feature offers many features which are useful not only for novice customers but also to technical persons like Web developers or programmers.

The ability to host multiple domains under 1 hosting account, unlimited email accounts, unlimited bandwidth/ mysql and one click install of popular web scripts are some of the hosting features which needs to be noteable.

Their technical support team is well educated about the products/ services offered by them and this would surely help customers in saving a lot of time and money as the issues are resolved in faster time frame.

But the only negative I would like to point out is the hosting pricing on their Advertisements. That particular pricing is applicable only for long term contracts (3 years). But thats a good marketing strategy!

HostGator have given me a new view in regard to Web Sites Building
Before i became a customer i should have learned how to follow simple instructions. Because that's all it takes to build a site.
The Tech Support team are there 24/7, and in most cases respond to a Chat Request within a minute. While at times Support must have thought they were chatting with a 5 year old, my questions have always been dealt with in helpful, curtious manner.
Generally problems are solved very quickly with a Tech stepping you through the process and then supplying a link or location of the information they have just given. The chat transcript is then sent via email so that it can be referenced if needed again.
To use HostGator you need absolutely no technical expertise.
The process for building a site with PLESK SITE BUILDER is extremely simple, I have proven that!
Of course if you have the technical knowledge the facilities are available to go as deep as you want. The beauty is that you can PLAY as you learn.
I have never had any real problems with HostGator, more a problem of me wanting to do things that are just a little beyond my current level of skill. And this is mostly with programs that i am bringing into the HostGator pages.
If you have a Hosting need, HostGator are more than capable of handling it. They have packages for people who only want a single site, right through to Dedicated Servers.
I am extremely happy with my reseller package, my costs are covered by hosting for others. And i just give customers their own CPanel access so they can do their own thing.
Would i recommend HostGator to friends.......I already Do!

I am a blogger since last 3 years initial 4-5 months were difficult as the money for investment is low and you have to bare with some cheap hosting companies which show you great deals but they have some catch after all there is something for them to be so cheap . Initially i was up with free hosting companies but how can a good hosting company can be free. My site was frequently down i have to bear as i had no money to purchase a good hosting company account . I had 3 domains within next 6 months and traffic was getting high so i decided to invest in the best hosting companies i came across many companies out of all i trusted HOSTGATOR. The selection was made after a very long research on forums,talks with other bloggers and my frieds who were already using hostgator . I purchased the $7.95 monthly plan which offer me to host unlimited domains . I was so happy with them till now i think i have seen a few minutes down time only. Not even down time their support is excellent . We can talk to their Live chat client my query resolving time was just 5 mins i became a fan of Hostgator from that incident .I personally recommend Hostgator to all who can afford to Pay the fees . There is also a $4 plan which offers hosting for single domain . I would strongly recommend to go for hostgator as why pay for a poor host and to save only $1 or $2 .

Before trying HostGator, I was very much curious to know whether their hosting would suit my requirements. For nearly around 6-8 months, I reviewed their TOS and chatted with sales representative.

I was still not able to decide and then I came across a phrase that people can also get in touch with Brent Oxley. I decided to give a chance and Brent replied to my query. He said that just to get business from me, he would not give me false information.

So finally I thought to give them a try. Instead of shared hosting, I went ahead with Dedicated Servers. Not to mention, Brent offered me a free one month and the support staff was so co-operative that they extended support at each and every occasion.

Now I am a big fan of HostGator, especially Brent. I would live to meet Brent personally whenever I have a change to visit abroad.

I highly recommend HostGator to everyone who are looking for a reliable and affordable host.

With HostGator I've got the best hosting so far. I never had a single downtime and the speed is extremely fast. I only needed support 1 time so far, and I got it directly. Their affiliate systems is also one of the best one available and it made me earn the amount so I could buy hosting for 6 years in advance already!

I wouldn't consider joining another host, as hostgator is the best one around ;)

My husband and I were hosted by Hostgator.com a few years ago, no more than 2 years ago really. We picked Hostgator to be hosted by because as, back then, frequent DP posters we seen plenty of Hostgator reviews which were 90% positive. So, based on the good reviews, we decided to give them a try.

We were pretty happy at first but the support staff was not very good and always seemed to never be able to answer any of our questions through the live chat. They always directed us to submit a ticket for even the smallest things which of course we were pretty frustrated with because we usually needed an answer then and not wait an hour (sometimes more) to receive a response...For that matter, a correct or even a response that made sense. In the end, we decided to move on but we shared our experience with our honest opinions about the support.

While sharing our experience with others, my husband was contacted by the owner of Hostgator and after some discussion about our experience, he offered free hosting for 6 months. We were astonished! We never seen an owner of a company that cared enough to not only listen but to do something to correct the problem. Even though we are not hosted by Hostgator.com today, we know that the owner of that company should be respected as he really cares about the clients that the company hosts which is exactly how we are as a hosting company today. Brent Oxley has made quite the influence on how we run our company and we would greatly like to thank him for the experience in which we had :)

I host a membership site which has several hundred members. With more than 300 members constantly asking me for a list of recommended hosting companies, my response is always the same -- Host Gator -- bar none!

I have hosted hundreds of sites on thousands of servers and I have to say, HG is by far the best, most well mannered, most customer oriented team I have even seen. Their customer support is absolutely outstanding. Their features go well above and beyond that of any other hosting company I have ever used and their speed is phenomenal. I had an issue just a few weeks ago - my email was not working properly and their support staff spent almost 6 days working on it for me. Even when I had decided to give up, [they] were determined to figure out the problem (which happened to be on MY end - oops)...

No matter what issue I have ever addressed with Host Gator, they have always assisted me with a smile (you can just tell, you know). I have been hosting with them (via various sites) and I have NEVER experienced any downtime. This is NOT to say that they do not have any downtime, I am just explaining that I, myself, have not had any downtime on any of my sites - not even for a second (knock on wood).

Using one of the greatest control panels on the net gives it's customers a familiar environment, but, they have also included a slew of additional features - for example, all hosting customers received access to one of the largest collections of very HIGH quality website templates. We're not talking templates which are seen all over the internet either, we are talking Template Monster quality templates (in fact, if I didn't know any better, I would say they ARE from TM) but all members have free access to the templates...

The speed of their servers are great as well... They are not the fastest I have ever experienced, however, they certainly rank up their at the top.

I honestly could not say enough about Host Gator. Whenever I need a hosting account, or whenever someone asks me who I would recommend, Host Gator is usually the only company I recommend - and for good reason.

Honestly, I knew everything about Host Gator before signing up. the only thing was that it would cost me $10 to change my main domain, if I hadk nown that then I would've used a different name since mine expired in a couple months. The support is magnificent. There is a 24/7 support line aswell as a 24/7 support online chat. I always get answers to my questions and the representatives are more than willing to help. Customers only need to know how to setup the website, although there are free website templates and builders in your cPanel which is fantastic. All problems (only 1) was resolved within hours. It was actually my fault, I was used to my old host who allowed basicly everything that wasn't adult content. I setup a few proxies and was shutdown in a matter of hours. They reasoned with me and all I had to do was get rid of the proxies then all my websites were back up. This hosting service is good for anyone who is doing regular websites and wants to host a lot of different domains. It is not suitable for people for (A) want a type of file/video host, need specific server requirements (like FFMPEG hosting) or want adult/warez/proxy hosting. I recommend HostGator to all of my friend. I've actually made $250 from the affiliate program which has been paid to me. I just paid my 12th month which is pretty impressive, I usually back out on things like these in 2 months and change so Host Gator really has that certain charm that I need. Because of the affiliate program my hosting has been free, I've paid $120 approximately for the year, and made $130 profit from the affiliate program after the $120 hosting deduction. They are definately the #1 host and new features are being added every month; for example the free Adwords voucher. They also have a $0.01 coupon to try out the hosting, pretty good eh?

Well, I consider that experience with many hosting companies will help me to describe how comfortable I am since I use hostgator. What do I wish to know before become a customer of hostgator? Nothing, there are absolutely no hidden fees, all features are shown and receieved as mentioned when you signup, etc. They handle the support queries in an acceptable timeline, usually 4 up to 12 hours in my case. As I saw, they can handle both professionals and beginers, so they seem to have a complete crew. Hostgator has solutions and packages and I am sure they're suitable for anyone. I already recommend hostgator to my friends, and even to any people I know and is searching for a hosting solution!

I really like the price and the day to day with HostGator, but if you ever have a big problem be prepared to deal with a line of techs that are not very helpful until you get passed up the chain to find someone that can actually address the problem.