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2 HostNexus Reviews:

Is HostNexus the host for you?

Last reviewed Sep 22, 2016

Key features

  • PHP
  • WordPress
  • MySQL
  • cPanel
  • Plesk
  • Softaculous

User Reviews - Total: 2

2.5 stars
2 stars
4 stars
1 stars
2 stars

Was this review helpful? Yes | No

I've been with host nexus for a long time. They are relatively inexpensive but you get what you pay for. The technical support although fast rarely addresses the issues which often results in multiple outages, the downtime is quite often several hours, sometimes days per month. The customer support is even worse as I have often received short rude responses from Lawrence who appears to still take a rather low level role in the company which suggest an unwillingness to delegate. The uptime guarantee is rarely honoured and when it is it's handled in an unprofessional begrudging manor. Avoid unless uptime isn't important to you.

2 stars
1 stars
3 stars
3 stars
1 stars

Was this review helpful? Yes | No

They lost 2 of my databases when of their server crashed and they didnt have any backups, also after they realise that they didnt have any backups they stoped reply to my tickets.

Very unprofessional.

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What Is HostNexus?

HostNexus is a United Kingdom based hosting company that currently serves both national and international customers across the world. Originally founded in 2001, HostNexus has grown to become one of the leading hosting companies in the UK and currently hosts over 50,000 websites for more than 3,000 clients worldwide.

Services and Specializations

HostNexus offers some of the most extensive plans for web hosting available on the market. All of their plans feature many of the same benefits including unlimited domain names, disk space and bandwidth and they also include one click installations of some of the leading web applications including WordPress, Joomla! and more.

Shared Hosting

There are a variety of hosting plans in their shared hosting segment that are designed for websites of different sizes. In addition, if you need to host a site that is designed in .ASP then they also offer several hosting options using Windows servers instead of Linux servers.

Blog Hosting

Their blog hosting plans are very similar to their shared hosting plans but are designed specifically with bloggers in mind. They offer easy one click installation of the leading blog platforms such as WordPress but they also include all the power that comes with the shared hosting plans as well.

Reseller Hosting

The perfect package designed for those users who want to start their own hosting business, HostNexus offers a variety of plans that allow you to host unlimited sites on both Linux and Windows servers. These plans are designed to grow with you as your hosting business grows and HostNexus will provide all the support to your customers while providing them with a seamless experience for your business.

ColdFusion and Ruby on Rails Hosting

HostNexus is an industry leader for ColdFusion hosting and they offer several hosting packages designed for web developers that utilize ColdFusion. In addition, they also dedicated Ruby on Rails hosting that run on customized servers that are configured specifically for Ruby on Rails.

VPS Hosting and Dedicated Servers

For those who outgrow the shared hosting plans and want to get a little more control over the server where their site is hosted, HostNexus offers several virtual private server (VPS) and dedicated server options. These plans will give you more power and flexibility with your hosting so you can provide your visitors with the fastest download speeds available.

Datacenters and Network

While the company itself is based in the United Kingdom, currently its datacenter is operated by FortressITX and is located in New Jersey in the United States. This allows them to offer the quickest speeds for a majority of their customers both at home and abroad and their size allows them to receive priority assistance from the datacenter provider.

HostNexus also provides a server monitor to all of its customers so you can easily check the status of your website and their servers whenever you need it.

Uptime Guarantee

Like many hosting providers, HostNexus offers an uptime guarantee 99.9 percent each month. This time doesn’t include any setup time or any issues you may experience on your website while you are maintaining it on a day to day basis. 

Where HostNexus differs from many hosting providers is with the credits they offer if they do not meet this standard. HostNexus will credit a portion of your monthly fee back to you if their hosting does not meet their uptime guarantee.

Customer Service and Support

HostNexus offers support via email, telephone, ticket and even live chat. While the live chat and phone support is available on a more limited basis, the other methods of seeking help are available to customers 24 hours a day, 7 days a week.

The company strives for an average response time of 15 minutes on emails although depending on when you are needing help, your times may vary. HostNexus also offers an extensive knowledgebase on their hosting services as well as video tutorials to aid you during the setup process.

Billing and Payment Policies

HostNexus offers a wide variety of plans tailored for the needs of a variety of website owners and businesses. However, to receive the best price, you must agree to host your site with them for a full year. Traditionally, all of their plans are billed annually meaning you will have to stay with them for a year if you do sign up. 

HostNexus also offers a full 30 day money back guarantee on all their plans. This guarantee will not cover any other fees you incur or domain name registration charges when you setup your account, although the domain name will remain yours.


HostNexus offers some of the most varied and extensive web hosting plans available in the business. While they are based in the UK, they service customers worldwide and have built their plans and infrastructure to cater to individuals and businesses of many different shapes and sizes.

If you are looking for a place to host your website and especially if you require Windows based hosting for your sites then HostNexus should be on your list of providers to consider for your next website.

Last updated: 2017-07-30

HostNexus Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
nexusONE WordPress PHP Plesk cPanel MySQL RVSkin Unlimited Unlimited $5.95/month
Usual price:

How does HostNexus compare to their competitors?

Overall 2 stars
1.5 stars
3.5 stars
2 stars
1.5 stars
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Overall4 stars

Price Comparison

InMotion Hosting$2.95
A2 Hosting$3.92

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