Finding a web hosting company that really does put customers first is so rare – and that's why I love HostPapa. They don't just talk the talk.

It took me a long time to get up the nerve to leave my previous host, even though I knew I had to do it. I'm so glad I picked HostPapa as my next hosting home! My site transfer was easy, with barely a blink of downtime.

HostPapa makes it easy – to set up your site, to make it look good, to include all the features I wanted. That's it! Perfect!

We always jump to call a company out for their mistakes but rarely do we comment on what they do well. I want to thank HostPapa for quality service for the past year and a half. I honestly feel I have found the best value out there. They have put in that extra, offering green services, 24hr support (north american!) and unlimited everything (databases, bandwidth, email accounts etc). I will be a lifetime customer!

Go Canada! Go HostPapa! Thanks for always being there when I need you!!!! II am very new to web hosting but all my support tickets have been answered quickly and I find the video tutorial helpful. Whenever I hear about a script or a feature and want to try it out, HostPapa seems to offer it already. I feel like i”m in the know.

My online gallery is hosted with HostPapa, it’s a personal site but I tend to get many visitors. Hostpapas servers are very fast and so far I haven’t have any issues or complaints about loading time, downtime, or ever seeing an unexpected error page. =) Thanks HP!

The video tutorials are magnificent! I haven’t come across a host that has such helpful assistance before. Some things, we as clients can fix ourselves and learn instead of calling support every two seconds frustrated. Hostpapas online help also is very prompt and serves its purpose.

I'm going to break it down - The price is as low as you're gona get, the features are above the standard for shared hosts, support is surprisingly helpful and actually polite AND uptime is at least 99%. They now offer unlimited MySQL databases, and they use cPanel! I don't know what's left...it's a YES for me!

HostPapa treats their customers like family. They offer friendly and reliable customer service and support. In fact, customer support is available 24/7. There is both email and telephone support. The staff works hard to assist their clients as quickly as possible. A troubleshooter option and knowledgebase can also be accessed from the support page to offer further assistance to customers.

Every business could benefit by having a motto like the for HostPapa, “let papa take care of you.” Treating customers like family is good business and is at the heart of HostPapa’s philosophy. HostPapa is an award winning Canadian hosting company. They offer an affordable hosting solution that can serve individual websites as well as small and even medium sized business websites. The hosting plan is reliable and secure.

HostPapa clients can count on reliable hosting solutions all the time. In fact, hosting plans are backed by a 99.9% uptime guarantee. HostPapa has taken all possible measures to provide a powerful and reliable hosting solution. All the latest innovations in hosting technology are used. They use many bandwidth providers and a Cisco network not to provide further security and reliability. Only high quality and performance servers are used. Backup power systems are found in the data center. There are also more than one data backup facilities servicing HostPapa. The network is monitored 24/7 to ensure quick response if a problem does arise. Finding such a reliable hosting service at such a low cost anywhere else would not be an easy task.

The HostPapa hosting solutions are easy to use even for novice webmasters. Panel provides easy access for management of the hosting features as well as many great templates. SohoLaunch is also available for free to any HostPapa customers. This software makes is a breeze for anyone to get a great site online with no hassle and without advanced web design knowledge.

HostPapa is an excellent hosting provider for small to medium sized businesses. Their hosting solution is reliable and secure but does not skimp on function and power. Customers can also depend on reliable hosting solutions as well as great customer service throughout the life of their hosting plan.

* What do you wish you'd known before becoming a customer?
THE SPEED (not as fast as I'd like)
* How have they handled your support queries?
THEY ARE VERY QUICK IN REPLYING
* What level of technical expertise do their customers need?
HOSTPAPA IS GREAT FOR THE BEGINNERS
* How have HostPapa handled any problems?
RECEIVED TIPS ON IMPROVING OWN WEBSITE
* What kind of customer is this host suitable for?
PERSONAL WEBSITES & VERY SMALL COMPANIES (with simple websites)
* Would you recommend HostPapa to friends?
ONLY IF THEY HAVE LITTLE MONEY

FURTHER INFO
Hostpapa has many good features but I have found my own website (Joomla CMS enabled) performing slowly and unfortunately was forced to look around for a faster performing host provider after only being with them less than a month!

I have also used IXwebhosting for a few years but their systems seem to be out of date and slowly leaving them, been with 2globalmart for a few years too and their package was no longer attractive so I left them, recently tried Rochen which is fast but expensive (received immediate refund - great people there) and I have now just signed up to try out a Jumpline VDS solution... fingers crossed.

VERY USEFUL TIP FROM ME: Do host checks by testing out their own site and one of their customers especially on a package that you are interested in, perhaps by using a free online tools.

e.g.

http://tools.pingdom.com/fpt/

and if necessary do a world wide ping test to check if the hosts web site data packets deliver okay around the earth!

e.g.

http://just-ping.com/index.php

Please note most host providers are generally very good and the saying 'you get what you pay for' is very very true.

Also think of out of the box questions to ask e.g.

What file size upload limits do you impose?

Hostpapa currently is 32MB, Rochen is 50MB..... it can be an inconvenience as I did a website backup zipping to a little over 200mb and I unexpected found restoring a site was a real unnecessary problem - I did find a temporary work around after tearing some hairs out!

Good luck in finding the right provider!

And a big thank you to 'whoishostingthis' website for a place where I can post my comments :-)

Email support is very poor. Telephone support is patchy and not during the hours listed on the website. Consistant problem with servers being down.