HostWay Reviews
I've used Hostway since 2001 for hosting a non-ecommerce site which says a lot. They've always resolved my issues or provided a reasonable explanation when they couldn't. Admittedly, I've had some instances where I've communicated with more than one rep and received different answers but overall they've done good by me and I doubt that my needs will ever tax their service. I also use Hosted Exchange via Hostway and like their service offerings and would recommend them to anyone who asks me.
What a terrible, terrible company. Apart from the fact that their servers and support suck they are also hopelessly disorganized and incapable. Months ago I ordered some services with them. They said they couldn't charge my credit card - which is used for 20-30 online transactons each month elsewhere without a single problem - and advised me to pay via Paypal which I did. I sent them all of Paypal's transaction details - not only once but about 10 times since they kept sending reminders about "non-payment". Now, after 4 months they have suddenly charged my credit card for the same amount, saying that they never received my Paypal pament which is of course nonsense - I have all proof that it was paid. And their billing support doesn't even bother to reply anymore.
STAY AWAY - under all circumstances. Hostway means trouble on all levels!
- 24/7 Toll-free Phone Support
- MS Exchange Hosting
- 30-Day Money Back Guarantee
- Custom Solutions