HostWay Reviews

3 User Ratings

Overall
Features
Uptime
Value
Support

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Overall rating

User Reviews – Page 1 of 1

We've 3 HostWay reviews from real users. Unlike many hosting user review sites, we go for quality - not quantity - and take a tough line on fake reviews. Learn why we're different, or read on to see what our users think of HostWay…

JOSE SANTIAGO – billmelater.com

Jul 23, 2012
Overall
Features
Uptime
Value
Support

I could not be more DISSATISFIED! HostWay created my website with some efficiency, however, once the site was uploaded, they offer no support. My site is now offline, and I am unable to get anyone to respond.
BUYER BEWARE!

John Pugh – jerseycoastproperties.com

May 18, 2010
Overall
Features
Uptime
Value
Support

I've used Hostway since 2001 for hosting a non-ecommerce site which says a lot. They've always resolved my issues or provided a reasonable explanation when they couldn't. Admittedly, I've had some instances where I've communicated with more than one rep and received different answers but overall they've done good by me and I doubt that my needs will ever tax their service. I also use Hosted Exchange via Hostway and like their service offerings and would recommend them to anyone who asks me.

Peter Blumtritt – eco-divers.com

Feb 18, 2010
Overall
Features
Uptime
Value
Support

What a terrible, terrible company. Apart from the fact that their servers and support suck they are also hopelessly disorganized and incapable. Months ago I ordered some services with them. They said they couldn't charge my credit card - which is used for 20-30 online transactons each month elsewhere without a single problem - and advised me to pay via Paypal which I did. I sent them all of Paypal's transaction details - not only once but about 10 times since they kept sending reminders about "non-payment". Now, after 4 months they have suddenly charged my credit card for the same amount, saying that they never received my Paypal pament which is of course nonsense - I have all proof that it was paid. And their billing support doesn't even bother to reply anymore.
STAY AWAY - under all circumstances. Hostway means trouble on all levels!

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HostWay : Our Expert Opinion

Hostway Corporation has been operating a successful US based web hosting business since 1998.

Company and Services
Hostway has offices in five North American locations: Chicago, Illinois; Austin, Texas; Tampa and Fort Lauderdale, Florida and Vancouver, British Columbia. A truly international company, Hostway has European offices in Belgium, France, Germany and the Netherlands; Asian offices in Korea and India and an Australian base.

With around 600,000 customers Hostway is a good sized web host, and has registered more than 400,000 domains during its 11 years. The company’s range of hosting packages covers shared and dedicated server options. It also offers bespoke website design, e-commerce software and website marketing solutions.

Hostway's plans are designed to meet the needs of both individual and large businesses alike. It sets out to provide a solution for everyones from total website beginners through to veterans site developers. All of Hostway’s plans come with a promise of 99.9% uptime and auto backup system, as well as a 30 day money back guarantee. Hostway offers a wide variety of features and optional extras. You can take advantage of multiple email accounts, shopping cart software, data protected online backup and much more. If you don’t want a bespoke website you can use the free SiteBuilder software. Hostway also lets you choose from a variety of marketing tools.

Customer satisfaction is a stated priority for Hostway. To this end it provides support 24/7 by both phone and email.

For more than a decade Hostway has been gathering awards. Most recently it was selected as Find My Host’s Editor’s Choice in May, June, August, September and October of 2008. Also in 2008 it was judged to be the best ‘Unix Web Hosting Provider’ (March) by Web Host Directory.

Hostway can boast several famous clients including Disney, Coca Cola, Sony Music, Bank of Montreal and McGraw-Hill.

Server Location
Hostway has 11 data centers across North America and Europe. Its latest facility was opened in September 2008 and is located within the Boeing Building in Chicago, Illinois.

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