iPower Reviews
iPower has hosted my web sites for over 5 years and I could not be more pleased. They're hardly ever down and when they do have problems, they send an email to let you know and then keep you posted as the fix progresses. Their "Control Panel" covers about anything you'll ever want to do. In over 5years, I've only had to contact customer service once and that was a mediocre experience. I understand they've since made improvements to the call center. If you email iPower support, the response is excellent.
I would recommend iPower to anyone with the simplest to the most complex web hosting needs.
We are experiencing so many problems with Ipower.com. A little over 2 years ago, they forced a migration to new servers and botched that all up for thousands of customers. Support telephone hold-time usualy exceeds 1/2 hour. Then you get some young girl in Taiwan or the phillipinesnes who speaks broken english with marbles in their mouths. They are obviously following a flow chart and are clueless about fixing computer problems. 2 websites I webmaster have been effected the same way. The email systems of both website are blacklisted and we don't send out any spam whatsoeverIf someone else who uses our same mail server spams, we suffer the consequences. The support staff offers very little help. To talk to an American, this is called premium support and will cost you $14.95. It doesn't guarantee they'll fix the problem. The only thing it guarantees is you are 15 bucks poorer and they are 15 buck richer! We are prepping to move to a new HOST. IPower is a very anti-American company!
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