Peter Luscher
Email gets tons of SPAM that is able to bypass their IronPort SPAM filters. Support does not fully read support requests and one must go back and forth with them several times before they will answer any questions. Even then, they first try "stock" answers to try to get you to go away.
If IXWebHosting can get SPAM under control, then the services is great value for the money.
Gavin Brooks
* What do you wish you'd known before becoming a customer?
THEY WERE GOOD IN THE BEGINNING (few years ago) BUT NOW SEEM OUT OF DATE
* How have they handled your support queries?
THEY ARE NOT AS QUICK AS I WOULD LIKE
* What level of technical expertise do their customers need?
MEDIUM LEVEL
* How have IX Webhosting handled any problems?
NOT TOO BAD BUT OFTEN SEEM LIKE AN EXCUSE!
* What kind of customer is this host suitable for?
SMALL SIMPLE WEBSITES TO SMALL COMPANIES
* Would you recommend IX Web Hosting to friends?
I DID IN THE PAST BUT NOT ANYMORE
FURTHER INFO
IX Webhosting has average features but Ifound the uploading of files a constant pain, always very slow and having to retry numerous times.
I used IXwebhosting for a few years but as their systems seem to be going out of date I will not be renewing my contract.
VERY USEFUL TIP FROM ME: Do host checks by testing out their own site and one of their customers especially on a package that you are interested in, perhaps by using a free online tools.
e.g.
http://tools.pingdom.com/fpt/
and if necessary do a world wide ping test to check if the hosts web site data packets deliver okay around the earth!
e.g.
http://just-ping.com/index.php
Please note most host providers are generally very good and the saying 'you get what you pay for' is very very true.
Please also note only one simple website is left running on the ix webhosting server, only until the contract ends. I had fourteen with them in the past.
And a big thank you to 'whoishostingthis' website for a place where I can post my comments :-)
