They offer dedicated and cloud hosting, specifically for resellers, gaming servers, or enterprise customers. They have a tiered pricing system for each of these, and will also build a custom solution on request.
Correct. LSN caters specifically to clients looking for large, scalable flexibility and does not offer any shared hosting plans.
Yes. Their cloud hosting solutions are built and priced so you can scale up or down depending on your needs.
Yes. They offer both Windows and Linux hosting. For their cloud hosting, Windows does come at an additional cost.
They offer a ticketing system, live chat, and phone support. Their ticketing system will respond to new tickets within 10 minutes.
The datacenter is located in Dallas, Texas in the old federal reserve building. They are headquartered in the same city.
Yes. They offer redundant power systems (tier 3) and tier 1 fiber for reliability and low latency. They are on the same power grid as emergency services, which mean that they are exempt from rolling blackouts. They also have water reserves for maximum reliability.
Yes. They offer a 99.9% uptime guarantee outlined in an SLA. They offer a 10% credit for every 0.01% that they do not comply with their own terms. For example, if they are only up 99.98% of the time they credit affected customers 10% of their monthly fee. 99.97% uptime, 20% credit. And so on. See SLA terms and conditions for details.
No. They state clearly in their terms of service that no services are eligible for a refund.
No. Every plan clearly marks its limits. Cloud plans can be scaled up should those limits be met.
They offer both Softaculous and Fantastico with their plans, both of which cover major content management systems, wikis, forums, and ecommerce applications like Magento.
All their plans include free DDoS protection with an enterprise option available for an additional cost. However, additional protection for your site is up to you, and SSL certificates will need to be purchased elsewhere.
No. They do not have website builders, marketing credits, or beginner starter plans. They cater to larger clients with more sophisticated hosting needs.
They offer cPanel, Plesk, and their own propriety control panel, OnePortal. Costs vary depending on plan, sometimes being included and sometimes not. Contact customer service for more details.
Yes, they have their own CDN network with servers spaced around the world. Prices vary depending on how much bandwidth you purchase.
Their billing usually operates monthly but there are longer pre-pay contracts available. They accept payment via PayPal, Bitcoin, and all major credit cards.
Yes. If you choose to pre-pay for multiple months of renting a dedicated server, your get a better per-month rate. Contact customer service for details.
They are an unmanaged server company so do not offer any backups. However, they do offer server management at an additional cost which, among other things, includes routine backups.
Yes. They offer a tiered referral program. You get a small payout when the customer you send them actually gets a server online, and you get a much larger payout when the customer's first monthly payment goes through.
Yes. If you are migrating a server from cPanel to cPanel you can do it for free. If you're mixing and matching your control panels during migration, they can still do it but there is a small one-off charge.