Lunarpages Hosting Reviews

12 User Ratings

Overall
4 stars
Features
4 stars
Uptime
4.5 stars
Value
4 stars
Support
4 stars

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  • Free Domain Name
  • Your Site Online In 2 Hours
  • Free Setup
  • Unlimited Storage
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Lunarpages Profile

Lunarpages began in 2000 as an offshoot of the Add2Net Inc group of companies, which provides web-based business solutions under several different brands. The company was founded, and continues to be managed, by Ron Riddle.

Company and Services
Lunarpages claims to be one of the world’s leading web host providers with more than 150,000 customers worldwide. Its headquarters are outside Los Angles at La Habra, California, though it plans to move its headquarters to Anaheim, California in the near future. Lunarpages also runs a call center in La Habra, California and has several satellite technicians dotted around the US. The company currently has more than 100 members of staff. Its revenue for 2007 came to $16.4 million.

A few years ago Lunarpages decided to branch out from simple shared hosting into the dedicated server, reseller and most recently, VPS hosting markets. It has also made a move to include hosting on the Windows platform, along with the UNIX platform.

Lunarpages has a range of web hosting packages, including some that support e-commerce and multi-media as well as those geared towards information/educational sites. They have basic hosting for those new to webhosting with simple needs. Also they have dedicated servers for the experienced webmaster with more specific requirements, and several mixed hosting options for those in-between. In terms of capacity, Lunarpages are generous with their data transfers and storage, and offer unlimited email accounts and free interactive features such as chat, blogs and forums. Dedicated support is available by either phone or email 24/7 for everything from technical queries and troubleshooting to billing inquiries.

The customer forum for Lunarpages (Lunarforums.com) has been going since 2000 and provides help and advice on web hosting issues from both staff and fellow customers.

In 2003 Lunarpages started an education program to provide all US state primary schools with free hosting accounts.

The company has won several awards including Best Customer Support from 10 Webhosting.com, Best Dedicated Host by Host Critique.com and has been recommended by Web Host Magazine. Lunarpages Web Hosting has also made INC Magazine's Top 5000 List of the Fastest Growing Private Companies in the US, (ranked 2,472).

Server Location
Lunarpages has four data centers: three in California (Los Angeles, Riverside and San Diego) and one in Las Vegas, Nevada.

Related Links
Blog - http://blog.lunarpages.com/
Newsletter - http://www.web-hosting-newsletter.com

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Lunarpages plans start at just $4.95 / month

Lunarpages Hosting Plans

Hosting PlanDisk SpaceBandwidthPrice 
Personal WebsiteUnlimitedUnlimited$4.95/monthView Plan
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Lunarpages Features

Lunarpages Hosting plans include the following features...

  • Auto Responders
  • CGI Access
  • Control Panel
  • Email Forwarding
  • File Manager
  • Frontpage extensions
  • PHP
  • POP3 Support
  • Shared SSL
  • Web Mail
 
 
Overall rating 4 stars

Lunarpages User Reviews

We've 12 reviews by real Lunarpages customers. Read on, share your own review or learn why we're different from other web hosting reviews sites.

Perri Fox

5 stars

I have been with Lunarpages for almost a year now and I have never had any problems whatsoever. Servers are fast and the support team are great. Lunarpages recently put their prices up, I haven't renewed yet but will happily do so at the new rate.

When you sign up they ask you to complete a short questionnaire, this is a good sign that they still care about their customers after they've signed up. I have been with plenty of hosts who put 110% into getting you as a customer before dropping or as most will call it, bait and switch!

If you need a reliable, hassle free host then Lunarpages is perfect for the job. 5 Star support, 5 star servers.. 5 star service!

Andres Martin

1 stars

They are really bad! Uptime is awful but they do not offer any warranty. Their support system is terrible. They had disabled my site for more than 3 days, without helping me at all.

I spoke with a support rep, after waiting 30 mins on the phone with my site down. When the guy ("Ben") answered, he said that he was not able to do anything to help, and that he need to talk with an admin. I said "ok, put me in the line with an admin", he replied "they work remote and are unreachable now!". Incredible!

Later, he asked me to update my ticket, because "admins only read tickets". But if I did so I had to go to the back of the line in the support system. I had my site down for 4 days and now leaving lunarpages FOREVER.

Don't host your site @lunarpages not even for free. Search for #lunarfail on twitter and see what people is saying about it.

Jose Mathew

4.5 stars

I decided to signup for Lunarpages hosting after reading some good reviews about their service from different websites. Earlier I used a cheap web host provider and I got frustrated as my websites were loading slowly.

I am using Lunarpages for the last 1 year and I am quite happy with their service. All my web sites are loading quickly and the response times are very good. I am using a shared hosting service and I found that (through reverse IP lookup) more than 1400 sites are hosted in the same IP address. It is a bit scary, as the cheap web host had only 1000 domains in one IP.

I had some problems with them over the last one year. They suspended my account once and I was told that the CPU usage of my script exceeds their shared hosting limits. Then I had to update the php script to reduce the CPU usage and asked them to monitor it again. Later on, they are okay with the updated script and activated my account. The good thing about this incident is that they "do care" about their servers and were prompt in replying to my queries.

Overall, I would definitely recommend the shared hosting offered by LunarPages as the servers and pretty fast and reliable.

Sarah Nazmi Shaker

4 stars

I used to see Lunerpages ads everywhere all around the internet and also i used to see thier customers reviews saying that its great host, i didnt believe until i tried it myself!

I really found all what been said about Lunerpages, really 99.9% server uptime, fast loading servers, and the greatest support all around the webhosting companies. And talking about support, then i used to get answers for my question really quick, like if it was instant and they will never give up helping you no matter how noob you are with webhosting stuff .

This host will be the same no matter how big is your website, i tried them with my own blog and my social network and its still the same 99.9% uptiming even with more than 50000 visits daily

The best thing about Lunerpages is Affiliate program, that means that you can recommend then to your friend and make money out of that, its really good.

Rishabh Dua

4.5 stars

I transfered to lunarpages this year as one of my friends referred me this host. I was a little reluctant but its all worth. The value for money is great i paid approx. 80$ for two years thats pretty less as compared to other hosts.

I have made several interactions with the customer care on variety of queries ranging from mail to domain registration. All of the queries have been solved with most proffessional language and within 4 hours.

The CPanel is a little problematic as it has some problem with security certificate and is out of date.

I would recommend this host for all those people who dont wana step into highly secure transactions websites and make simple nothing fancy websites.

Yes i would certainly refer this host to my friends.

The most irritating part of my lunarpage experience was that they said they would give me a free domain for one year so i transfered my existing domain to them but they charged $9.5 against Transfer fee... That was the most irritating experience for me...

All in all its a host which has decent uptime and gud value for money but a little slow only a little slower than dreamhost..

I am actually satisfied with lunarpages as it fits in my pocket (economically and not literally) I will be continuing with it for many more years to come....

Ram Kumar

5 stars

I choose Lunarpages on my friends advice. Early i had seen 2 webhosters, but i didn't like that.

On my analysis, Lunarpages was in top 10 position in the market. Uptime was the first factor i was looking with Lunarpages. Even though it has good features it should be compatible with my budget. Lunarpages met my budget

Basically i am a web designer, planned to buy web space with good value. Lunarpages offered 1500 GB space at 100$. I bought this at summer, so i used summer promo code and saved 30$. Most of the features are unlimited and i used this web space for hosting more websites (Addon domains). Cpanel is very easy to use, even if i get some problem i use to submit ticket to them. They will reply within a day. I have my own experience.

Apart from this they provide special features like offering Google Adwords credit, Facebook adwords credit, Free Softwares, etc., Really i loved this one.

Lunarpages has real value towards money, uptime, support and features.

Ed Rishel

4 stars

LunarPages hosting is very reliable, unlimited, easy to use and cheap. They provide decent customer support, available 24 hours a day. Anytime I had a question or issue, they resolved it. The service is typical for all types of webmasters, the cPanel interface is really easy to use for controlling your site. You recieve unlimited web space and bandwidth, making LunarPages suitable for any kind of website, large or small. Host unlimited domains, MySQL databases, email addresses, sub domains, ftp accounts and more.

The up time with LunarPages is incredible. I've been with them for over 2 years and maybe had a few problems with my site going down. It was usually for some type of maintenance, which I was advised of before it happened.

For a bonus, every new account recieves $700 worth of free software and prepaid advertising money as well as a free domain name for life.

LunarPages owns over 2,500 servers, meaning your website will be pretty fast, when you request a page, you get it instantly. The most basic $4.95 per month plan seems almost like a dedicated server.

I've had a great experience with this company, and have nothing but good things to say about them. I would definitely recommend them to anyone seeking a great web hosting company.

ritesh jaiswal

4 stars

I must say having tried a couple of hosts before "Lunarpages" , I was quite impressed by their value and an impressive uptime. Though they do not boast of all those high end features that many "costly" hosts offer, but they did get my job done quite nicely. What impressed me was the ease of use, specially i was newly starting a blog and did not have much of the technical know-how. As for customer service, they are no good or no bad than most i.e they reply to you but not at that very instant. I have already recommended them to a couple of my friends , but i mostly recommend them to beginners as it is really easy for them.

For those who are willing to start with "Lunarpages", I would recommend their starter pack as it is really value for money and frankly that's the one which i have tried and quite liked it, so i didn't feel like switching to others

Rashid Saeed

4.5 stars

I switched to LunarPages as my previous host made life difficult for me. I woke up a morning and found my domain directing to another website. I went through the wordpress code to see if something had went wrong with that but all was okay at my end. I then tried contacting the support staff but they were offline on Sunday irrespective of their 24/7 support claims.

Switching to LunarPages is one of the best decisions I have made. The quality of service, uptime and support, all are spot on. I have already recommended 3 of my friends to LunarPages and will recommend it to any of my friends looking for hosting solutions. Its simple and easy with cPanel, easy FTP and add on domain manager etc. Support staff is knowledgeable and responds almost immediately with relevant solutions.

Andrew Christensen

3.5 stars

Lunarpages is great 99% of the time. Support is top notch and responses are relatively quick. My only issue with Lunarpages is the lack of full cPanel support; Lunarpages uses a custom theme for cPanel which lacks some features that I would like to use. The big thing is sub domains, for the sub domain it creates a folder with that name, where as with full cPanel you can select the directory it will use. One other issue I have had with Lunarpages is that occasionally links won’t load until they are refreshed 10 times, we have yet to solve this issue, but it doesn't happen often. Other than that I have had no issues with Lunarpages. Up-time is awesome, the most my site has been down at any given time is 30 seconds to a minute. To use Lunarpages you just need basic website knowledge. They even include Fantastico to install common scripts. I would definitely recommend Lunarpages to others. If you don’t want to have folder specific sub domains Lunarpages is perfect. Lunarpages gives great benefits for an extremely manageable price. Even people on the tightest budget can afford Lunarpages hosting. Other than the mentioned issues I have experienced with Lunarpages they are an amazing host, my issues could just be fluke with the server I am on. Support is more than willing to move you to another server if you experience issues.

Mithun Kumar

4 stars

I had my sites hosted on another server and they sucked bigtime. Then I found this great offer on Lunarpages, with unlimited bandwidth, storage and even addon domains for a really less cost. So now I could host 3 of my domains on the same server very conveniently. They've more than 99% uptime. I did face some rare downtimes.
One thing I din't like so much is that their cPanel is kind of primitive while many servers have much more advance cPanels. I wonder why Lunarpages is not upgrading it! The file-manager is particularly ancient and lack most of the features provided by the file-manager of the new cPanel software. So I mostly use FTP to do most of the file-manager tasks.
Other than this, the things like Service, etc. are fantastic.
Overall, Lunarpages is excellent, but not perfect for me.

Evan Tobin

5 stars

LunarPages is the best host for me because i need support fast and they fixed my .htaccess file in 16 seconds flat and to make a website with them you don't really need any technical expertise if you enable the site builder. This host is great for everyone because it has all types of packages and there just great and all plans come with free cPanel or Plesk for the windows plan. I would recommended this to all my friends.

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