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Is Lypha the host for you?
Last reviewed Oct 5, 2014
$ 3.95 / Month
Just don't. I have 6 reseller accounts, and I don't know how or why I have entered my 4th year with Lypha. Mind you, I put almost no sites with them, so I am paying for nothing. Well, time up. I am moving, and know I cant do worse. They have a ridiculous support system, where you have to enter your support ID code, which is a mystery to find, and of course, you cant ask support on how to find it.
It seems like it's some trap to avoid offering support. Why couldn't it just be emailed to you when you join up?
Some sites are unreachable in some countries. Don't know why, and can't contact support even through hours of trying. Their packages are limited and frustrating to use.
Just don't do it. There are so many other better offers (almost any other one at random). Seriously, avoid this garbage.
Lypha SUCKS.!!! The worst company ever after more than five years been your customer you guys lost my domain when it was paid on time. this is unacceptable . shame on you. I hope the people who read this look another company. Lypha don't even offer a refund and ruined my website was my bussiness, my income is gone, thanks to this people. Think twice they don't care about you.!!!!
I literally cannot think of another situation where I've had worse service. My down times during the time I had Lypha as a host were more than my business could bear. I left them 3 years ago and am happy with Lunarpages hosting.
The reason I came here to warn anyone reading this is because I still do not have my domain name shifted over after all this time. It's been a nightmare of bull. I go to them and they say, "We will not even speak to you unless you pay $15.00 to renew. Then we will change the nameservers over to your new host. Honest."
Nothing I do gets my domain shifted over to the hosting plan I have that renews my domain for free each year. Lypha has a nice scheme: give you lousy service until you flee, then hold your domain name hostage to fleece you forever.
I had to finally change my website's name.
I will not only never recommend them, I will go out of my way to inform others to run for their lives.
It's great if you have a small website with not a lot of visitors, but if your traffic gets bigger, it is advisable to jump ship and save yourself from the frustration and expenses. It's hard to get a reply from them if you are requesting to have your domain privacy set to off (if you bought your domain from them and is thinking of transferring it to another domain registrar), so best not to buy domains from them.
I've tried several different hosting providers for my site, however Lypha seems to be the best option (for me) for inexpensive hosting.
Anytime I've had any queries or problems my support queries have been answered very quickly and competently. All in all good value for money.
Lypha’s official name is Lypha Networks, and it hosts more than 71,000 websites (or 74,000, depending on which but of the site you’re reading). According to its website, Lypha has clients in 78 countries. It’s difficult to harvest much background information about its history. The company’s office is based in Miami, although it appears that its support staff work remotely.
Lypha emphasises its low prices and is particularly keen to push shared hosting. All of its hosting is Linux-only.
Lypha Hosting Plans
Lypha focuses on two types of hosting: shared and reseller.
● Shared hosting is available in two forms: the Simple plan and the Economy plan. Economy is basically an unlimited plan on Linux; Simple has resource restrictions, although these are fairly generous.
● Lypha’s reseller hosting is provided across three packages. All give the customer the chance to host unlimited domains and use unbranded nameservers; Lypha also provides private nameserver registration. The host is keen to emphasise the fact that reseller hosting is completely anonymous once set up, so the reseller’s customers would never know who the ‘real’ provider is.
Lypha offers an uptime guarantee of 99.998%, which sounds impressive, but this figure is measured over a six-month period. Most hosts measure uptime month-by-month. As such, you’re less likely to be able to claim an account credit for a major incident that results in the loss of service, even though the figures initially look good.
The company has a server status page which provides detailed response times, uptime figures and more. These figures are supposed to be updated every five minutes, but I reloaded them several times over an hour and they didn’t change at all. A more general network status page returned a 404 error and there’s no archived uptime data.
There’s a page on the Lypha website that explains the security features and tech at its data centre, but there’s actually no information about where that data centre is. The virtual tour refers to a facility in Denver County in the US, but gives no address. On the company’s server status page, it claims to have servers in Los Angeles, Houston, Dusseldorf and London.
Lypha’s terms of service document suggests that it keeps backups in some form, but doesn’t say these will be volunteered in the event of a problem. In the support documentation, users are encouraged to make their own.
Technical support is available 24/7 all year round, and Lypha offers support via email, live chat and a ticketing system. On the company’s jobs page, it states that technicians are hired remotely and do not work off-site, so it’s fair to assume that some technical support staff may not be located within the USA.
Lypha also has a knowledgebase, a ‘support centre’ (effectively a collection of FAQs) and a variety of forms that customers must use to administrate their account. For example, you’ll need to use the Change Account Plan form to upgrade or downgrade your package; there are 12 different forms to choose from.
Lypha in the News
I was unable to find any press reports about Lypha Networks; perhaps the host is too small to have warranted any attention from blogs or reporters.
Lypha Control Panel
Lypha customers on shared and reseller packages get access to cPanel. However, according to the demo, the version of cPanel in use is positively ancient. There’s no date, but the fact that there’s a note in the footer recommending ‘IE4 or higher’ should give you some idea of its vintage; IE4 was released in 1997.
On reseller accounts, Lypha offers WHM. However, I was quite alarmed to see that the demo is a ten-year-old version of WHM (dated 2003 in its footer). Needless to say, it looks completely different to the current version and has considerably fewer features.
In short - we’d hope that Lypha isn’t rolling out these ageing control panels to clients, but in the absence of any other evidence, caution is definitely required in this area.
Customers on Lypha’s shared hosting plans receive a free domain (when they pay for hosting annually), free search engine submission and a collection of 110 one-click install scripts, including WordPress and Joomla. This is marketed as a time-sensitive offer, but I notice that the expiry date of the offer changed depending on when I visited the site, so we can assume it’s a rolling deal.
On reseller plans, Lypha claims that its free WHM licence would ordinarily cost $100 month, but this price is extremely out-of-date. A full cPanel/WHM licence on a dedicated server costs far less than this, so take that with a pinch of salt.
Resellers do get access to SWSoft SiteBuilder and Complete WebsiteBuilder, both site builder tools. The latter is provided ‘until license expiry’; it’s not clear what the licence is or how long it runs for.
Lypha Money Back Guarantee / Cancellation Policy
Lypha customers can claim a refund within 30 days if they’re not satisfied with its services. This isn’t defined further in the Terms of Service.
There’s nothing in the legal documentation that covers mid-term cancellations.
Initially I liked the look of Lypha as a hosting company, but my enthusiasm did wane as I compiled this review. The network monitor that never updates is misleading. The uptime guarantee is not what it seems thanks to a six-month rolling window for uptime calculation. I was most concerned about the version of cPanel and WHM that are provided as demos. Even if the company rolls out newer versions to clients, it’s not acceptable that its demonstration copies are more than ten years out of date.
If you desperately wanted unbranded, anonymous webspace for your reseller business, take a look at its prices - but weigh up the inconsistency of information before you part with any money.
Lypha specializes in Linux hosting. The company’s servers run RedHat Linux, Apache, MySQL and PHP (LAMP).
It depends on what sort of plan you are looking for. Lypha offers discounts for longer contracts, coupon codes to waive first-month fees and so on, but the shopping cart should display all the details.
Lypha offers shared web hosting, along with "mini-reseller" plans. Dedicated servers are no longer available.
Not on entry-level plans, but free domains are bundled with other plans.
Yes, Lypha allows you to register domains, domain transfers are also available.
Lypha offers a 30-day "no questions asked" money back guarantee on all services. Domain name registrations are not covered, no changes are allowed after the registration request is submitted.
Lypha does not offer VPS plans or dedicated server plans.
Lypha has a US phone support service, as well as a 24/7 live chat support center.
Lypha.com is available in a number of languages, including English, Spanish, Russian, French, Arabic and more. 27/7 support is available only in English.
Lypha is headquartered in Miami, Florida. Their servers in Los Angeles and Houston data centers, along with two European centers in London and Dusseldorf.
Lypha offers a more or less standard LAMPs environment, including Python and Perl support.
Yes – Lypha offers three mini-reseller tiers.
Lypha has a simple affiliate program, depending on how many customers you send.
Lypha has an online guide through the process, but it is not automated and for additional assistance you will have to inquire yourself.
If you are just starting out and don’t expect a lot of traffic, Lypha’s entry-level shared hosting plans might work.
Yes, Lypha’s web hosting plans allow you to host an unlimited number of domains, limited by available storage and bandwidth.
Yes, Lypha has a website builder, with more than 500 templates and no need for HTML experience. Additional features are available as well, including SWsoft SiteBuilder, which is offered as a bonus for new customers.
Lypha offers BGP4 redundancy, 24/7 server monitoring and has on-site security staff to tackle potential security issues.
Lypha does not emphasize e-commerce, as it appears to be focusing on hosting small, undemanding sites. However, it offers five e-commerce plans with PayPal, oSCommmerce, Agora Cart and Interchange carts.
Lypha does not offer auto transfers for Joomla installs.
It depends on what you consider easy – there is no automation, but the process should be straightforward.
Lypha offers only shared SSL certificates, but users can transfer their own SSL certificates for a nominal fee.
Not really. The company offers relatively small plans, with very limited storage.
Lypha does not appear to support Magento at this time.
They provide cPanel on shared packages and WHM (demo) on reseller packages, but seems to use outdated versions of both.
Major credit cards like Visa, MasterCard and American Express are accepted. Lypha displays the PayPal logo, but its knowledge base says the company does not accept PayPal payments.
Lypha guarantees an uptime of 99.998%, which sounds impressive until you read the fine print. The 99.998% figure is based on a six-month period, not per month. We could not find any pro-rate policy.
Lypha does not appear to offer any special security features, aside from claiming to maintain good on-site security.
Lypha does not appears to support CDN services "out of the box" at this time.
The minimum contract for shared hosting appears to be just one month, but it does not look practical due to substantially higher prices. Several billing cycles are available, ranging from one month to 36 months.
No, Lypha does not list whois privacy as an option.
Lypha offers only standard cPanel backups, and you can manually generate and download a full backup of your account.
Lypha’s hosting plans are tailored for small website customers, while reseller plans could allow you to transfer multiple websites.
The entry-level Simple plan is limited to 1,000 email addresses, with Neomail, Horde and SquirrelMail. Storage varies on different plans.
Lypha’s cheapest plans don’t promise "unlimited" bandwidth, and neither do the reseller plans. The Economy shared plan promises unlimited bandwidth and storage, but details are sketchy.
No discounts appear to be available for the time being.
No Adwords credits are available with sign-up.
No. Lypha’s packages are not suitable for video streaming.
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