Add Your Review for NameCheap

NameCheap screenshot

NameCheap

53 Reviews
Last reviewed Sep 10, 2017Add your review

Key Features

  • PHP
  • WordPress
  • Uptime Guarantee
  • MySQL
  • Perl
  • cPanel

User Reviews - Total: 53

5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Namecheap provides very high-quality hosting i have personally used myself and very impressed, The best part i found about Namecheap is there support they offer a live chat support which i very useful and very supportive. The uptime is also good i am using NameCheap since a year and till now i have faced downtime only about 2 to 2.5 minutes

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

i am using this hosting provider for a year now. and i am fully satisfied with it. it gives you the value for your money. Their package are perfect for beginners .support is also awesome. one thing which i don't like is the speed of this hosting provider maybe it is due to package because i am using the cheapest package which is the value package. but i have managed to get approx. 2 seconds of page load time with the help of CDN. overall, this hosting provider is excellent

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I used namecheap to register my domain after thinking, "who else can I use besides godaddio?" Namecheap was the next search result and I liked their pricing, tutorials and ease of use. I'm not a techie person, so if you aren't either, hopefully this review is of value to you.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

One thing that set NameCheap apart for me was that they won't lock you into a contract. I think that it's annoying when you have to sign a long term contract just to get the coupon. With NameCheap, I get the savings without the commitment! I love Name Cheap Hosting ...

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I'm already use NameCheap for 6 years and i must say nothing can compare with it. It have clear interface which help a lot when manage bulk domains and domain propagation time really fast, just take about 30 minutes to 1 hour then your domain will go online. They also have many promotions all the time from large to small amount which can help you save up your start up money for another purpose. Finally i think the best is free trial of 2 months business email, it can help your business more trustful and professional after that time you can choose to remove or keep that email.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I am using this hosting provider for a year now. And i am fully satisfied with it. It gives you the value for your money.Their Packages are perfect for beginners. Support is also awesome. One thing which i don't like is the speed of this hosting provider. Maybe it is due to my package because i am using the cheapest package which is, the value package. But i have managed to get approx 2 seconds of page load time with the help of CDN. Overall, this hosting provider is excellent.

 
4.5 stars
Support
4 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I've been using NameCheap for quiet a time now and till now I never had any issues. I personally think NameCheap rocks when it comes to hosting and I highly recommend it if you are just starting out with your first website and need hosting at a lowest possible price. They have a hosting plan starting at just Rs 635/- for a whole year which is beyond imagination considering nice uptime and decent support. Also, they are one among the best and cheapest domain registrars out there.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

i am using NameCheap for long time and it is awesome. it can gives you the value of your mony, and i am realy happy to use it :). so i think it's the best ofer that you can use in your hosting or use plan. for me its amaing and i can not ignore it. they work hard to provide unparalleled levels of service, security and support.They strive to offer intuitive products at the most competitive prices in the business. They never bombard thiere clients with unwanted upsells or in-your-face advertising. Our goal is to be honest, straightforward, friendly and helpful. And that's all.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have several active domains on NameCheap and I have started using them since 2014! Whenever I think of a new domain name, my next step would visit NameCheap! And, just right now, I have just purchased a Value hosting package! I know it would be great! Hey, there chat support is fantastic! Almost no waiting!

 
4.5 stars
Support
4 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

Namecheap is the web hosting company which I have been using since march 16'. They have cheap and quality hosting service comparative to the market, At first there were no instant replies about 4-6 months ago but now I am surprised with their service and the free migration from other hosting webs is just amazing. Overall, their services are superb.

 
2.5 stars
Support
3 stars
Features
2 stars
Uptime
4 stars
Value
1 stars

Was this review helpful? Yes | No

Got to be honest, not sure what all the hype is about. I have been a Bluehost customer for many years and when making a new site, I thought I'd try Namecheap out just so I have an alternative go-to when making client's sites (I average making about 8 websites/year). I've used Namecheap in the past for JUST domain names, this is the first time I opted for the hosting and I'm not at all impressed.

With services like Bluehost or GoDaddy, you can get a Wordpress site up and running on their servers in about 15 minutes after purchase and it automates the whole process. With Namecheap, they have an installer script on their cpanel for Wordpress (just like Bluehost), but when you run it from cpanel, it has no communication with Namecheap's DNS and Nameservers so you have to manually go in and delete the redirects to their parking page and propagate everything which takes an additional 24 hours.

I wasn't sure why it wasn't working at first so I had to contact support just to get to square one, which seems ridiculous. There should be some sort of onboarding package. Only email I got was "Your wordpress site is successfully setup" only to be sent to a "server DNS address could not be found" screen.

Their support articles were a bit crazy and often linked to 5 other articles for one fix. It was pretty quick to get on a support ticket and they helped me fix it. But 36 hours to go from purchase to having a site is ridiculous. I feel like I'm in 2005 again. This is the first bad experience I've had with a hosting provider in a while. It just feels like they have 6 different proprietary systems that don't communicate with each other so it requires the user to cross check and update everything. They also lure you in with low registration prices but just like a cable company, the cost of renewing the next year is almost quadruple the first year.

Once my 60 days of having this domain are up I'm transferring everything to Bluehost. So many regrets. I'll probably never use Namecheap again. I'm not even a big fan of GoDaddy and I'd HIGHLY recommend them over Namecheap.

Bottom line: Use Namecheap if you need a domain name cheap ($12/year with WHOIS privacy guard). But don't bother with their hosting packages.

 
4.5 stars
Support
3 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

I like NamCheap, they have literally tons of TLDs for a super cheap price. It also has nice and very useful features, like whois guard. Support is almost top notch.
I have a currently two domains with NameCheap, both are working great. No downtime and good prices.
I would recommend NameCheap to anyone looking for domains.

 
4.5 stars
Support
5 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I have been using the Ultimate Package of Namecheap for 8 months; I am really a satisfied user. The hosting was fast enough that can load the theme in less than 2 seconds after being attached with a CDN and many other configurations with plugins otherwise the average time was 4 to 5 seconds. I have seen some downtimes, but that didn't last long and didn't disappoint me. The best part of the hosting is an amazing support. Whenever I need, the average time for a reply was less than a minute. Overall, the hosting is great. I don't know about other packages like Value and Professional. I am sure, you will fall in love with the Ultimate.

 
4.5 stars
Support
5 stars
Features
5 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

I have been with namecheap for last 5 months or so and believe me their support is amazing. They will help you no matter how noob-ish the problem is. Their uptime is also good and i have never my website down. Inshort, if you are looking for hosting for a cheap price, you should must checkout namecheap!

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Namecheap is one of the best domain and hosting I've been using. they are have high quality support and feature.
but that is unfortunate is the domain marketplace, i think not too good if you want to trade or buying the domain, because the feature of marketplace sometimes error repeatedly displaying the same domain.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

As full-time freelancer, NameCheap is one of great web hosting companies I have used for mine as well as for my client websites and are happy with it till now as we have faced very little issues and their support system for managing problems and solution is outstanding. I would strongly recommend it to everyone, especially for Starter!!!

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

About eight years ago, I started blogging. I used many services for hosting both free and paid. Namecheap provides most amazing services.
I don't want to degrade others, or I am not trying to say that other are not so good, maybe they are; but I would recommend Namecheap because the ones that I've used so far; Namecheap is best of them. It provide best speed and maximum uptime.
After using Namecheap for the first time, I never searched for "Best Hosting Provider" on Google. :)

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Namecheap, as the name suggests, it's a domain and hosting provider for beginners who are starting their blogging career. It provides awesome support and maintenance in a limited price range.
You also have the choice to choose datacenter location, i.e., US datacenter or UK datacenter. My friend recommended it to me, and when I looked at their prices and packages, I thought the hosting would be poor because the price was very low. But I was amazed to see the results of their hosting. I got impressive speed and up-time in this price range. Their support is also very well; usually they reply in a few hours.
I would recommend it to those beginners who can't afford a high-cost hosting.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

NAMECHEAP gives less expensive and reliable internet hosting with more than a few useful capabilities inclusive of unlimited area website hosting, unlimited hosting area and unlimited file switch. in addition, this hosting carrier is suggested by means of WordPress making it the proper desire for bloggers or anybody trying to launch a WordPress-based website.

first rate price for money, with NAMECHEAP you get extra than you'll with most other web hosting services. And the great part is this web hosting carrier is specially person-friendly. which means no matter how tech savvy you'll be, you’ll be capable of take gain of NAMECHEAP’s remarkable array of website hosting and website advent capabilities.

 
5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Namecheap is amazing and super cheap than others. Cheap doesn't mean that they provide low quality service. Namecheap is amazing. I love their support factor although sometimes they are not upto mark, but yes at these prices they are great. My all websites are hosted on Namecheap Hosting. Simply Awesome Namecheap

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

Name Cheap is wonderful host for a new starting website, as it is providing only 10$/year for maximum 3 domains, which is very economical for low scale/budget websites. Also their renewal cost is relatively low as compare to other hosting providers. Their uptime is perfect with maximum bandwidth and 20GB disk space. Although they are new in hosting services but I never encounter downtime for my website which make this host perfect in term of uptime.
Moreover, they provide live chat which is very helpful for instant help and almost all the times problem is solved on live chat.
Name cheap do not provide any free domain in initial purchase (which other hosting companies are providing)
But overall its good experience to use Namecheap as hosting provider as well as domain registration

 
4 stars
Support
3 stars
Features
5 stars
Uptime
3 stars
Value
4 stars

Was this review helpful? Yes | No

1. I have two domains hosted with Namecheap; and although I have not had much content, I have already experienced some difficulties. There have been several episodes when my sites have been down - Jetpack gave me email updates for the same. Although the downtimes were not longer than several minutes each time, they have been in what could be high use hours for me. This is a potential problem.
2. Initially, during setting up of the sites, the entire hosting system went bonkers and I could not reach the WP admin page where I was working on redesigning the look of my sites. I lost all the work I had done because I had to delete the entire wordpress installation and had to start afresh from scratch. Thankfully there was not much content up or it would have been a major problem. The other thing was that I had raised a live chat for support but that took some time to get started. And by the time they came around to contact me back, I had gone the nuclear option. Call me impatient, but when several hours' work goes down the drain, it is just not worth it.
3. On the other hand, they have been just wonderful as domain sellers. I have several domains with namecheap and some I host elsewhere. They provide a good search function to look up your keywords of interest and their 0.88$ offers are especially of great value for beginners.

Overall, I would suggest Namecheap is a good destination for purchasing domains but for hosting, it is better to look elsewhere.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I found out Namecheap through some Facebook friends in the early 2016 and was shocked to see their services. They provide most of the domains for only 88 cents which is suitable for everyone. I have registered many domains including different TLDs and was never disappointed. If we look towards hosting plans they are affordable as well. I got the value plan for less than 8$ by using a coupon with a free .website domain and whois protection and this is a great deal all newbies out here. Moreover , the uptime is great my website hasn't gone down since the last year.
I would rate Namecheap 5/5 and suggest it to everyone who requires a budget hosting with all the amazing features like others and of course a free domain as well !!

 
4.5 stars
Support
3 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I first discovered Namecheap when I decided to get my own domain back in May 2016. After hearing lots of positive reviews of them circulating online I decided to get a domain. I got my domain for £6.50 for the first year with free WHOISGuard which was an added bonus so it was a win win!

I used a free hosting company at first but thought they were poor quality so when Black Friday came I had a scour through Namecheap hosting and found that it was less than £1 for 1 year with a free . website domain as well so I bought it. The package is the same as the £6 shared hosting package and included 20GB storage, PHP, MySQL and more. All I can really say is there awesome for small businesses and personal blogs because of their competitive pricing structure.

Their support is in my opinion quite good and they help get things resolved in less than 2 hours when I've used live support although there is a language issue on most problems because they are from Ukraine and Russia but they can write better than me back. A recent scenario was when I needed to set up an auto mailer on my Wordpress site I have with them and wanted help with them unblocking the ports 453, 465 and 587 to use my external hosted mail server, they also helped me setup the Wordpress plugin I used. Only issue is you're bound to using Live Chat as there is no phone support so that is why I've rated them 3 stars in support.

Overall, I'd recommend this company as there prices can be extremely cheap and sometimes there is a voucher available for hosting but if you want the cheapest all in one package then get started on Black Friday as I managed to find £1 .com, .net and .org domains and then later throughout the day hosting is £0.78 and SSL certificates are £1 but the offers rotate hourly throughout the day but it's worth it!

 
4.5 stars
Support
5 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

Namecheap is popular for their cheap domain name registration service; I buy all my domains from them. Last year I decided to try their web-hosting, and I was not disappointed. They provide the first year hosting just for 10$ which is suitable for beginners who are on a budget. The uptime is great; my website hasn't gone down since I have hosted it on their server. The support staff is very quick; I get the reply to my tickets within three to four hours. Overall, Namecheap is a good budget hosting and I would recomend it to beginners.

 
4.5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

Name cheap is one of the best hosting I have ever used.It can handle approximately 15-18k visitors in a day.Their support is very good and fast.Not faced single downtime issue till now.Namecheap hosting is very cheap and affordable.Totally it is worth the value of the money.I am thinking to move my other websites to Namecheap.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

NameCheap is so far the best hosting company I have had. The support is very helpful and they are ready to fix any problems that you have or answer any questions about their services. Their prices are very low too, you can get web hosting for lower than $10 for the first year to quick start your new project and you also get a free .website domain.
I really recommend NameCheap, untill now I have had 100% uptime on my websites hosted at NameCheap.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

NameCheap has been outstanding for me! I was looking for different hosting providers but when I looked at NameCheap I bought it with coupon. They have brilliant live support and once also fixed my site. My site is never down and server response time is great. NameCheap just simply rocks! I was recommended to use NameCheap and I recommend to use NameCheap.

 
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

Terrible support. Issue with Google Apps left me absolutely furious

When I bought my domain from Namecheap, I bought 1 month of Google Apps (no option to auto renew at point of purchase).

The subscription expired and I had to access to my emails, files, calendar etc. Clients were contacting me and I was losing potential business. I spent literally days on live chat with Namecheap, paid them more money to re-activate the subscription, but after 3 whole days, nothing had been done, even after taking my money.

There was also a "critical" support ticket that received very slow, unhelpful responses. I was just told to wait and wait and wait.

In the end I contacted Google directly who are now asking them to disconnect my account so I can be billed by Google directly.

I will never use Namecheap again and advise that no-one else does either. In a time when I really needed help, and with an issue that should only take 1 hour to fix, even after taking my money, they absolutely left me feeling abandoned and in the dark.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have been with NameCheap for about six months now (I was with SiteGround for a short while before switching.) I did a *lot* of research and reading reviews prior to making my decision. Their service was recommended to me by a large majority of the developers on a discussion group I'm part of, and I can see why. I am on their Shared Hosting Plan for both my sites, and have had little to no problems at all. The few times I have had issues or needed assistance, I received an email reply within an hour or less, and was able to resolve the problem within five minutes or so.

Their interface is nice, clean, modern, and most important of all -- easy to use. I plan to use it for both static HTML5 sites, as well as WordPress / PHP / Python. They offer a cPanel interface with all the bells and whistles, so installations are a breeze. In my case - WordPress, MySql, PHP, Python. The price point is as their name implies -- quite cheap. I'm paying about $5 USD/mo.

These folks go the extra mile in terms of customer service. When I first signed up with them, not only did I receive the standard "Thank you / welcome" email, but I received an actual phone call from one of their reps to welcome me aboard. Who does that any more? It was a surprisingly nice touch.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

Well, i am using namecheap hosting services sine two years. i will narrate my experience with namecheap as superb.
Pros:
Very cheap
Best customer support
Easy to learn Panel
Free .website domain offer
Free Whois guard(superb)
Minimum three sites supports
Cons:
i found only one thing that should be reduced as there renew package is very costly, Even Basic hosting plan cost you more than thirty dollars.
This thing needs to be eradicated.
Overall, Namecheap is my first choice.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I was looking for a host after being badly treated by godaddy and ipage and somehow i found Namecheap. That was 2 years ago and till now its my domain and hosting provider. In fact currently i have 20+ domains with them and 2 hosting accounts. Trust me its the best hosting provider if you're on a budget. Also if you are a newbie then there is no one better than namecheap. Because the support team is always there to help you out in crisis.
As the name suggests the domain and hosting fees are quite cheap compare to other big boys in the business. Moreover downtimes are really rare in namecheap. To be frank i cant even remember when was the last time my site weeklybd gone down!!
Overall namecheap features are almost as same as its competitors and very easy to understand.
If i talk about the cons, then i'll definitely tell you some support stuff are not so great and they lack information.
But all in all, Namecheap is my favorite hosting provider.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

I have been hosting multiple websites with Namecheap Ultimate shared plan. It has been almost a year and their hosting service is actually what quality should be. I have never faced any downtime issue with them, ignoring 1 of the only instance when I faced some technical issues. Support is always top notch and all my queries are solved in quick time interval. It has all the known features that are needed for setting up your website from user friendly cpanel to one click script installer. Being a very satisfied customer I would recommend Namecheap hosting to anyone. Thank you Namecheap for the quality service and support.

 
4.5 stars
Support
3 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

NameCheap is a good host if you are on a budget.

I got my domain and my hosting from them and the price wasn't too unreasonable. Main negative thing I can say is that they need to upgrade their support because when I needed help and contacted their support department, it took forever to find somebody who knew how to help me.

Everything else was fine. Standard features. Perfect uptime I didn't notice any downtime myself. Great for the value, would use again!

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

This is the second year that I am with Namecheap and till now everything is going perfectly. I have had some troubles installing SSL certificate from them but with the support, which is the greatest that I have ever seen, finally I installed it.
I hope I will be with Namecheap many years more.

 
5 stars
Support
5 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Helllo. I come to tell you my experience with NameCheap.

In namecheap plans tend to be very inexpensive, with only $9.88 will have a shared hosting for a year and with the possibility to hold up to 3 websites. From my point of view and my experience working with them for already 3 years, it is a very reliable hosting provider and with excellent support, also register my domains with them. I currently have hosted sites of different topics and everything smoothly.

The support is great, the guy who I served I kindly explain all my questions and gave me some tips to avoid problems later. From that moment all my concerns or small problems were resolved in a matter of minutes by a technician in real time through chat: is amazing the speed with which you connect through the chat with a technician (not take or 2 minutes to connect you with one) which will help you to solve all the problems that you may be taking. Technician not to leave the chat until they have found a solution or have solved your problem

 
4 stars
Support
4 stars
Features
4 stars
Uptime
4 stars
Value
4 stars

Was this review helpful? Yes | No

I have two sites so far running on Name cheap and I can say I am satisfied overall with its service. The Options to control the admin/c panel is easy and can be understood by any-one. The KB articles of Name cheap is a must to mention, they are user friendly and super handy to solve the daily issues. Customer Care [I use mostly chat] is very friendly & professional. Control of cross functionality [I brought domain names from different vendor] options is very simple. In Short Its recommended Hosting Service for all with rich features, good customer support & High uptime.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

I have used many hosting but i found namecheap hosting , the best of all. The thig i love most is their 24/7 customer support, Highly suppotive and bear with customers thoroughly, try to solve the problem on place. Actually, customer support tells us, how much serious the company is regarding their customer. I will give 5 star . Another fact that why i love namecheap hosting is the best packages they offer. Normally, i use shared hosting. Their packages are very affordable. Even their minimal package support minimum three addon site, Which is unique in its nature. By applying coupon codes, anyone can get the premium hosting for one year almost for nothing. Their hosting support thousand of visiors at a time, i have experienced it. According to y view, Namecheap hosting is the best of the best hosting.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
4 stars

Was this review helpful? Yes | No

Namecheap is one of the best hosting service I have ever used.They have a good user platform which makes easy for newbies to manage.And regarding their support,i didnt got any problem with them till now.In one word They are cheap and a good reliable hosting provider.

 
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

NameCheap.com may be an okay company for very basic DNS needs; however, I've discovered there is a severe lack of compatibility for an advanced needs. I would urge anyone who will be hosting their websites elsewhere to absolutely avoid this company at all costs.

I host my website at Wix. While the domain name sinks up fine via custom nameservers, NameCheap does not make it easy or in some cases possible to attach a domain to both a custom third party site such as wix and an email provider such as ZoHo. Comparatively, it is very easy to do both with Godaddy and other services.

On top of that, there is no phone support. It's completely non-existent. Their online support team is slow and not very helpful

 
4.5 stars
Support
4 stars
Features
5 stars
Uptime
5 stars
Value
3 stars

Was this review helpful? Yes | No

Namecheap is by far one of the best domain hosting services I have ever used. Their platform made the whole experience very pleasant and easy. After purchasing the domain it was very easy to direct it to my website's hosting. During this process I also had a question about billing, their response was extremely fast and answered my question perfectly. Overall I would definitely recommend this hosting option to anyone.

 
4.5 stars
Support
5 stars
Features
4 stars
Uptime
4 stars
Value
5 stars

Was this review helpful? Yes | No

Hey folks,
Here is my honest Namecheap hosting review (Professional Plan) after using their service for an year. I begin using namecheap hosting since Jan 2015 and now have moved to other hosting provider, I'll share the reason for that too.
I bought the most popular plan of Namecheap - professional plan back in Jan 2015 that is available @ $20. The main features of Professional plan includes - 50GB disk space, Unlimited Bandwidth, Unlimited email accounts and you can host upto 10 websites. If you are planning to start a new website then I'll strongly recommend you to go for it as 50GB storage would be more than enough for starting and it can handle a good amount of traffic. I started getting around 50k pageviews a month and still the site load perfectly. I have faced only 2-3 problems in one year and those problems were solved by namecheap executives within minutes. The kind of support that namcheap provides is just outstanding. Now I'll share all the pros and cons of namecheap hositng

Pros-
1. Outstanding support - 10/10.
2. Really good uptime, have faced issue only 2-3 times in the last year
3. They provide all the necessary features - Unlimited Bandwidth (though its just a promotion, if you will start getting high traffic then you may have to transfer from shared hosting to VPS), you can host upto 10 websites if you purchase professional plan, 50GB SSD storage would be pretty good, they provides SSD(solid state drive) storage that powers up your website crawling and speed.

Cons-
1. Renewal Price is way to high as compared to the initial cost - renewal price is 78$ for professional plan
- that's the only reason I migrated from namecheap to other hosting provider.
2. I don't think there is any other con.

Last words-
Go for it without any hesitation. Just have a careful look at the renewal price.

 
1 stars
Support
1 stars
Features
1 stars
Uptime
1 stars
Value
1 stars

Was this review helpful? Yes | No

Hello everybody,
I buy from Namecheap 1 domain and hosting, when i finished verification, and i charge my credit card to upgrade my hosting package, they locked my account without any reasons, i contacted to supporter but they did not any feedback, i waited for 3 days. Uncomfortable, i contacted via live supporter and their answer is " Please patience" So bad, i need to update my site, but i can not access, and they also solve my issue.

 
3 stars
Support
1 stars
Features
4 stars
Uptime
3 stars
Value
4 stars

Was this review helpful? Yes | No

All services were "as advertised" and the UI was easy to use. Value was great! Support is AWFUL!! No phone support!! Texting and email leave a little to be lost in translation, and no one is willing to go the extra mile.

An ex-roommate used my login information to lock me out of my account and bring my site down completely. Risk Management got involved, and everything ground to complete halt! After providing several pieces of ID, and confirmation of payment through PayPal, I was told to resolve this with the other party myself! My accoount was locked out, and my site was down. Real Estate is a RIGHT NOW business, and downtime is devestating. Namecheap, however, does not care about their customers. Once you get Risk Management involved, you are on your own!

So, as long as there is no fraud or theft that will drive you to Risk Management, you should be fine. If you are unlucky enough to have a problem outside of 1st tier phone support, forget it. There are many better companies to choose from. If I knew then what I know now, I would pass them by and choose ANYONE else!

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

we have used namecheap for registration and hosting for almost 10 years. We've never had a problem accessing support even at odd hours on on weekends, when we've needed them. Very fair pricing and speedy response time make them our choice for our websites and our clients.

 
3.5 stars
Support
3 stars
Features
3 stars
Uptime
4 stars
Value
3 stars

Was this review helpful? Yes | No

I have been using NameCheap for reseller hosting over the past 6 months. The "Expert" review here seems to be out of date, or wholly reflecting the USA view of the world. The internet is of course bigger than the USA. If you are based in Europe, you do not touch the USA part of the organisation other than through the website.
The only reason I joined NameCheap was because I had previously used HostPapa, but in Europe the performance deteriorated and was not great for websites hosted in the USA, I moved to InMotion, whom I rate very highly in all areas apart from security in their shared hosting. That said I have an account at InMotion (which I intend to retain), and was looking for a second reseller account not based at InMotion so I did not have all of my eggs in one basket.
I did some tests at NameCheap before I placed any sites there. The performance was ok for the tests that I ran. However over time I have learned a few things.
I use WordPress pretty much exclusively. It will always run more slowly than a straight HTML site. In my case, and following enquiries I was assured that the server is in the UK and based in Lincolnshire. So it is about 4000 miles closer than InMotion. Support however seems to be coming from Kazakhstan, or somewhere in that region. The support people all seem to speak/ write English very well, and are pretty recent graduates. (You can tell because you can locate most of them on Facebook!). Their knowledge is not as great as I would hope for, but no worse than say HostPapa (whom I think are outsourced to India). As an example today I was in a conversation about blacklisted domain names, the service agent did not realise that on a shared server this affects all domains, not just mine. I would hope that the lightbulb would come on a little more quickly for a hosting company 1st tier support. Response times to support are generally ok, exchanges are polite, although they do not always seem to understand the problem. That is a bit frustrating when you are on a chat line for 30 minutes.
Technically, the memory allocated from PHP for each website instantiation is quite small. I suspect the disk I/O is also slow as well, and the servers are driven quite hard compared to InMotionHosting. While the servers at InMotion are over 4000 miles away vs 70 miles, the website performance is consistently faster with InMotion hosting. This is possibly due to a larger amount of memory allocated, and the use of SSD's vs mechanical disks. From my location, InMotion hosted sites load in well under 10 seconds, NameCheap loads in anything up to 30 seconds or more sometimes. I am on a 60Mb/s connection at my location.
I am currently reviewing what I do next, I suspect that I will not renew the account at NameCheap. I will look somewhere else for a better balance in price and performance. In summary, NameCheap is not a stellar performer, but there again I am not paying a fortune for the service. At the end of the day with all of the players out there you get what you pay for, and no more.

 
5 stars
Support
5 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

Namecheap is my domain and webhost. Pretty cheap for the first year. It's also pretty fast. I use CPANEL daily to attach websites. They offer filemanager and ftp service which make dragging and dropping scripts on the fly easy.

I'm using their shared hosting and I think is great. I have made many different website with softaculous. I would recommend to steer away from cloudflare. If you must use cloudflare only use cache html. Their https makes everything slow, I'm assuming you would need to pay for cloudflare service to up the amount of bandwidth.

 
4.5 stars
Support
3 stars
Features
5 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

NameCheap is probably the best domain service you'll get for the money. The prices are extremely low compared to the rest of the market (as much as 50-75% off) But the reason I signed up is the plethora of features. I always use the free DNS and email forwarding as it's the simplest way to get a website up and running. I can setup a cheap hosted account and quickly point to a landing page with a working email within minutes because of these features. The only complaint I have is with their apps market. Upon subscribing to the free canvas.me service to setup an under construction I decided to experiment with hosting somewhere else. Upon attempting to resubscribe I had a series of errors and tech support was unable to help. They've been working for weeks but are still completely unsuccessful at getting me back on the canvas.me plan. Tech support did respond promptly and was available but could not fix my problem for this I deduct one star from my review.

 
2.5 stars
Support
1 stars
Features
4 stars
Uptime
2 stars
Value
3 stars

Was this review helpful? Yes | No

The Good - My Overall Namecheap Experience

Namecheap has all the features I needed to get my Wordpress site. I had no trouble getting it to work with my web host (Hostgator). Whenever I needed technical assistance they were readily available to via chat. Their chat support looked like they were knowledgeable, polite, and efficient. I felt like I could rely on namecheap. Their prices were great as well. I found out Namecheap was located in my home city so I wanted to support them as well. Namecheap was overall a great domain name host.

The Bad - My Mistake and NameCheap's HORRIBLE Risk Management Support

Everything was going perfectly fine until I made a mistake. I bought a domain name for a friend using their card. At least that's what I think caused the problem. Namecheap gave me TWO days to reply to an e-mail they sent me regarding a charge back. Since I do not check my email every day I missed the e-mail. I then received an e-mail letting me know that I lost the domain name that was in question.

Well then I thought, lets use NameCheap's trusty support right? Nope, I was locked out of chat support.They have no phone support either. I then checked to see if I could log-in to my namecheap account and the entire account was now suspended. ALL my domain names were now suspended. The only thing I could do is open up a ticket for their help desk system.

That's where I was really upset. It took about 3-4 days to receive a response with information that was not something I already knew. My ticket had no agent assigned for about 20 days and did not receive ANY information regarding whether it would even be possible for me to reactivate my existing domains. In other words my account and all the domains that were deactivated were sitting in limbo and I was just waiting with frustration thinking I was going to lose all my domains forever. One of these domains include an active business website.

I eventually received a response and they fixed it about 3 days later. I recovered ALL my domains and everything was fine. The big problem was I wasn't provided with any helpful information and my domains were down for almost an entire month. Does that sound like fun for your business?

The ratings:
* Their support was awesome except for Risk Management. I would not like to deal with this problem ever again. It was the worse. To me it's bad enough to rate them a 1 star.
* I had all the features I needed and the UI was simple to use.
* Uptime was great until I dealt with a Risk Management issue. My sites were all down for over 20 days with no hope in the horizon. This amount of downtime is unacceptable.
* Value If you don't have a business and you don't mind potentially having your site down for almost a month I would highly recommend Namecheap. Otherwise, I would recommend you find a host with business class support.

TL:DR Namecheap can be amazing until you get locked out of their standard support. Risk Management took down my sites for over 20 days and was not answering any questions.

 
4.5 stars
Support
4 stars
Features
4 stars
Uptime
5 stars
Value
5 stars

Was this review helpful? Yes | No

NameCheap is a very good domain hosting. Their support is straight 24/7 or down. They had never failed to make me happy, no matter what, they tried their very best.I'm proud of NameCheap. 100% Uptime, good job ! :D

 
NameCheap logo

NameCheap

namecheap.com
Location:US
Founded:2006

Namecheap Introduction

Namecheap built its foundations on domain name registration, but it also offers a modest range of web hosting plans. Founded in 2000, the company is keen to emphasise its ethos: it says it has a strong commitment to support and a commitment not to bombard customers with marketing messages.

Namecheap is based in Los Angeles, and its founder, Richard Kirkendall, still acts as CEO. Matthew Russell is the vice president of hosting and was responsible for setting up the hosting division of the company in 2006. Its hosting department is therefore considerably newer than its domain name arm, and it’s therefore fairly small; it doesn’t offer telephone support, for example.

Namecheap Hosting Plans

Namecheap has a small range of hosting plans; like many other companies, it emphasises its shared hosting and offers convenient paths to upgrades. Since the company’s primary service is domain name registration, it’s not surprising that some hosting is quite limited in scope.

● There are three shared hosting packages, all provided on Linux with cPanel 11 and unlimited bandwidth. Packages are based on Cloud Linux and provide adequate resources given the pricing structure.

● Business hosting is basically shared hosting - Namecheap says that there are fewer customers per server, so you can expect better performance. Customers on these hosting plans also get priority support.

● Resellers can purchase one of three reseller hosting packages, each with cPanel 11 and WHM. The top account, Level 3, comes with a merchant account.

● There are six VPS hosting plans, three on Xen and three that use Open VZ. Clients can choose their operating system. Note that cPanel is not available on the cheapest packages and is chargeable on the others.

● Customers have a choice of different Linux operating systems on dedicated servers, but there are no Windows options. Namecheap offers just three dedicated server hosting plans, which is fewer than you may expect if you’ve been researching other hosts’ services.

● There’s also a site builder plan, Onepager, available for a monthly fee. Onepager apparently creates ‘mobile friendly’ websites and offers the user analytics and stats about visitors.

Namecheap Uptime/Downtime

Namehcheap says that its customers can expect 99.9% uptime, measured per calendar month. I did try to find out what happens if uptime falls below this level, but I couldn’t find anything in the Terms of Service or Acceptable Use Policy. The host doesn’t publish any uptime statistics.

All of the company’s data centres are based in the USA, according to its knowledgebase, but it was difficult to ascertain exactly where. The topic I found said ‘most’ are located in Atlanta, Georgia, and there are two others in Phoenix, Arizona. I also found a blog post that mentions a data centre in Dallas and another in New Jersey. It doesn’t look like Namecheap owns its own data centre, and it should probably publish a definitive list of locations at some stage.

Namecheap’s knowledgebase states that servers are backed up once every 3-7 days, which isn’t really that often. Backups are not available to customers.

Namecheap Support

Support is provided via live chat and a ticketing system. I couldn’t find a telephone number, so it looks like there is no phone support. Its Twitter feed is a one-way announcement feed, and customers seeking help on the Namecheap Facebook page are redirected back to the ticket system.

Additionally, there are some other help resources, such as some fairly basic videos, community forums and a knowledgebase. Although the knowledgebase is large, some of the articles were quite difficult to understand.

Above all, if you’re thinking of signing up with Namecheap, remember that some customers are given priority support - for example, business shared hosting customers get priority over ordinary shared hosting customers.

Namecheap in the News

I found a handful of press reports relating to Namecheap’s domain name registration services, but nothing relating to its web hosting.

Namecheap Control Panel

All of Namecheap’s packages are set up with cPanel except for the VPS hosting plans and its dedicated servers. On most of these, cPanel can be added as an optional extra.

Looking at the demo, it seems Namecheap offers the most recent versions of cPanel and WHM (for resellers).

Namecheap Extras

Namecheap doesn’t really offer any extra goodies on signup. Customers get access to Softaculous for one-click installs of some popular scripts, as you might expect. However, there are no advertising credits or free domain names on offer.

Namecheap Money Back Guarantee / Cancellation Policy

Namecheap customers get a 14-day money-back guarantee on all products assuming they’re cancelled within 14 days. Dedicated servers are exempt, as are software licences (such as WHM and cPanel licences).

To cancel an account midterm, customers must submit a support ticket to the Hosting Billing team. I couldn’t see any information regarding refunds for mid-term cancellations, so we’ll have to assume there aren’t any.

Namecheap Summary

Many people find it easy to purchase their domain name and hosting from the same provider. If you’re one of those people, Namecheap offer competitive packages with all of the features you’ll need to get started - it’s good to see cPanel being offered, and the company is well-established.

I did find that technical information was fairly thin on the ground, and many important terms and conditions were only covered in the knowledgebase, when they probably should have had their own section on the site. The lack of phone support and infrequent backups did disappoint.

Regardless, if you’re primarily looking for an affordable domain name with convenient hosting, Namecheap could be ideal for you.

Last updated: 2017-07-30

NameCheap Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Value Hosting WordPress PHP Linux cPanel Perl MySQL 25GB Unlimited $3.98/month
Usual price:
Professional Hosting WordPress PHP PostgreSQL Linux cPanel Perl 100GB Unlimited $6.48/month
Usual price:
Ultimate Hosting WordPress PHP PostgreSQL Linux cPanel Perl Unlimited Unlimited $10.98/month
Usual price:
Reseller 1 WordPress PHP PostgreSQL WHM Linux cPanel 25GB 500GB $14.95/month
Usual price:
Reseller 2 WordPress PHP PostgreSQL WHM Linux cPanel 75GB 1000GB $24.95/month
Usual price:
Reseller 3 WordPress PHP PostgreSQL WHM Linux cPanel 150GB 1500GB $34.95/month
Usual price:
Reseller 4 WordPress PHP PostgreSQL WHM Linux cPanel 300GB 2000GB $44.95/month
Usual price:
VPS Lite - Xen WordPress Fedora Ubuntu Debian Dedicated IP CentOS 15GB 100GB $16.95/month
Usual price:
VPS 1 - Xen WordPress Fedora Ubuntu Debian Dedicated IP CentOS 30MB 250GB $26.95/month
Usual price:
VPS 2 - Xen WordPress Fedora Ubuntu Debian Dedicated IP CentOS 60GB 500GB $44.92/month
Usual price:
VPS 3 - Xen WordPress Fedora Ubuntu Debian Dedicated IP CentOS 100GB 750GB $63.95/month
Usual price:
Business SSD Hosting WordPress PHP PostgreSQL Linux cPanel Perl 20GB 5000GB $17.98/month
Usual price:

NameCheap Frequently Asked Questions

  • What type of hosting does NameCheap provide?

    NameCheap provides shared, reseller, VPS, and dedicated server hosting.

  • Are there any hidden fees I should be concerned about?

    NameCheap does not appear to have any hidden fees but users should understand that the prices shown on the site are introductory and will increase upon renewal.

  • Does NameCheap provide domain registration services?

    The company provides domain registration services that feature a countless number of TLDs. Customers cannot get a free domain even if they select a yearly plan unless they plan to choose a domain name with .website extension. Each domain purchased also has the option of domain privacy.

  • Does Namecheap provide a dedicated email service?

    Customers who don't need a complete hosting package can choose from email hosting plans which include disk space for email and file storage along with anti-spam protection.

  • What type of money-back guarantee does NameCheap provide?

    NameCheap offers up to a 14-day money-back guarantee for all hosting services except for dedicated servers. The refund does not include additional fees for items such as software licenses for cPanel or WHM.

  • What type of payment options does NameCheap allow?

    The company allows its customers to select from different types of plans ranging from monthly to yearly plans along with biennial and triennial plans. The more the customer is willing to pay upfront, the more they will save. The customer has a number of payment methods to choose from including major credit cards, PayPal, Bitcoin, and Dowolla.

  • What type of support does NameCheap provide?

    Customers can get the help from NameCheap in a number of ways including live chat and support tickets. A knowledgebase is also available.

  • Where are NameCheap's datacenters?

    Although the company is headquartered in Los Angeles, California, NameCheap has datacenters located throughout North America and Europe in places such as Dallas, Atlanta, Phoenix, and the UK. Like most web hosting companies, NameCheap's datacenters feature a number of redundant features including networking, power, and security.

  • Does NameCheap provide an uptime guarantee?

    NameCheap provides a 100% uptime guarantee for its shared and dedicated server plans while offering a 99.9% uptime guarantee for its Reseller and VPS plans. When customers experience downtime, they are eligible for a cycle extension provided that they submit a ticket within 10 days and meet certain conditions.

  • Is a CDN available?

    All shared hosting plans from NameCheap come ready with the CloudFare CDN which can be enabled through the cPanel interface.

  • Are NameCheap's unlimited plans really unlimited?

    NameCheap offers a number of plans that have unlimited disk space and bandwidth. This means that your website can have all the resources it needs as long as it does not affect the overall server performance or exceed the number of processes allowed.

  • What type of control panels does NameCheap support?

    NameCheap's hosting plans are Linux based and they support the industry standard cPanel, which allows customers to easily manage and setup their websites.

  • Does NameCheap offer a backup service?

    Though the company does not offer backup services, it does make copies of customer websites for "restoration" purposes only. Even though customers can request a backup from NameCheap at no extra charge, they are responsible for making their own.

  • What programming languages does the company support?

    NameCheap supports a number of industry wide languages including Perl, PHP, MySQL, and Ruby on Rails. This allows customers to create feature-rich and dynamic websites.

  • Does NameCheap provide help when transferring an existing site or domain?

    Yes, NameCheap's technical staff will assist customers in transferring existing websites and domains from another host regardless of whether or not they had cPanel. The transfers include all types of plans, namely shared, VPS, and dedicated servers. Besides help from NameCheap's support team, articles are also available to walk customers through the process.

  • Am I able to set-up multiple websites with a single account?

    Yes, it is possible for you to host multiple websites under a single account.

  • Does NameCheap provide tools that help make it easier for me to setup websites?

    To help beginners create websites without much hassle, NameCheap provides the Softaculous one-click installation tool to install popular scripts such as WordPress, Joomla, or Drupal. This allows customers to setup simple blogs, static pages, or even shopping carts within minutes.

  • Are features available with NameCheap hosting to support ecommerce websites?

    Yes, NameCheap supports a number of features that allow customers to setup stores on the web. These include the ability to purchase and deploy SSL certificates as well as support for many ecommerce platforms including PrestaShop and Magento. These features allow customers to set-up a fully integrated shopping cart and safely accept credit card payments.

  • Are additional security services offered by NameCheap?

    Though NameCheap does not offer any specialized security options such as DDoS protection, they feature an internal firewall and "in-house" security to protect customer websites.

  • Does NameCheap support video streaming?

    For shared hosting plans, the company does not allow video streaming because it could impact server resources. The company recommends using either a VPS or dedicated server plan.

  • What is WhoisGuard with Namecheap?

    WhoisGuard hides your personal details from public Whois records. If someone looks up your domain using Whois, Namecheap will show placeholder details instead. WhoisGuard may help to prevent against spam emails, direct mail, or identity theft. It's also ideal if you prefer your postal address to be kept private.

  • Where is Namecheap located?

    Namecheap is located out of Phoenix, Arizona in the United States. It uses datacenters in Phoenix, Arizona and Atlanta, Georgia, as well as the Timico facility in Nottingham, UK.

NameCheap Features

All Features

  • Access Logs
  • Apache
  • AWStats
  • b2evolution
  • Bitcoin
  • Catch-all email
  • CGI Access
  • CloudFlare
  • Crontabs
  • CubeCart
  • Domain Name
  • Drupal
  • Email Forwarding
  • Hotlink Protection
  • IMAP Support
  • Joomla
  • Magento
  • Mailing Lists
  • Nucleus
  • Password Protected Directories
  • phpMyAdmin
  • POP3 Support
  • SMTP
  • Softaculous
  • SpamAssassin
  • SPF
  • SSH Access
  • Uebimiau
  • Webmail
  • WHOIS Privacy
  • Zen Cart

How does NameCheap compare to their competitors?

Overall 4.5 stars
Support
4 stars
Features
4.5 stars
Uptime
4.5 stars
Value
4.5 stars
Visit NameCheap
Overall4 stars

Price Comparison

NameCheap$3.98
SiteGround$3.95
BlueHost$2.75
iPage$1.99
InMotion Hosting$2.95
A2 Hosting$3.92

WhoIsHostingThis Recommends

Want a Free Domain Name?

Already a NameCheap customer? Write an honest & helpful review & earn a free domain from Domain.com if we publish it. Learn more...

Take a deep breath and think about exactly what you want to say about NameCheap.
Please be specific: we're only interested in hearing that NameCheap rocks/sucks if you can explain why.

Next step

Claim Your Free Domain

If we publish your review, you will earn a free domain from Domain.com.

(We hate spam - see our privacy policy)