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5 NativeSpace Reviews:

Is NativeSpace the host for you?

Last reviewed Feb 11, 2016

Key features

  • PHP
  • Uptime Guarantee
  • MySQL
  • Perl
  • cPanel
  • Linux

User Reviews - Total: 5

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

We moved to NativeSpace 18 months ago after a recommendation from a colleague. The support has been excellent and very friendly. We work quite late at night and are always impressed at how quickly they respond. We've had no downtime, and are very happy with the service. We're currently working on a new website, any issues and they are on it. We feel far more supported and valued by NativeSpace than we have previous hosts. We're a small business and we need to know we have back up - highly recommended and in answer to your question... NativeSpace rocks.

★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I've been with Native Space for about five years now. They provide a great range of options and are competitively priced in my opinion.

Trouble is, over the years I've watched the quality of their support gradually decline. Repeated cut and paste pre-formatted answers which don't answer the question or solve the problem are common.

So, if you're skilled in IT and can solve your own problems, then Native Space might be right for you. If you want quality support, look elsewhere. I'll be moving on as the accounts and hosting expires.....,

★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

User interface (client area) = 0.5
Attitude towards costumers = 0
Value for your money = 0.5

I made the obvious mistake and signed up at nativespace.com
Their service just light-years behind than most of their competitors.
AVOID THEM

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

I moved to nativespace when my current host wanted to charge me £90 per SSL, nativespace were much more affordable at £15 per year. I needed to move 7 website across. The support team were amazing, they simply requested cPanel access and migrated all the websites overnight. They even alter the config files for my textpattern and cubecart websites. The SSL installs were ordered and done at the same time, meaning my clients website were backup and running with the next it took for the DNS to resolve.

Would recommend them to anyone.

★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been using nativespace for the last two years, but unfortunately I got tired of this amalgam of issues and no real improvements. All started when a recent customer called in to explain they were having trouble to finish the purchase. But see for yourself.

Read below:

1) Emails: I've made good use on cpanel tools to protect my emails, sadly it didn't work - I had several issues and email spams & hacked, its terrible.

2) Connectivity: Well, i could stay here for hours, explaining errors and other issues. The
number of simultaneous connections is very limited as they share servers so if your site uses a database (Zen cart or joomla, ...etc.) with lots of products and you have a lot of visitors at pic times - well.. you'll be losing customers as some of them won't get enough time to see your site' products, or its a long wait or they get a server message "with to slow to deliver or database error instead."

3) Security aspect:
If your first question is "how secure it will be my website?" Well, I will tell you that you
won't be secure for long, - Its the main reason I lost confidence on this people. When initially ask them to explain how they respond against hacking attempts or spam attacks, they have said that all is very secure, we have a firewall, and perform daily backups of your website. With Nativespace, it doesn't matter to them - you are on a shared server with minimum protection. No matter how secure your site is if any of the other sites gets hacked, you are definitely going to be as well.
I think one of their tactics is to Black list IP addressed, so they think they'll limit DoDs
attacks, they get some blocked but problem isn't solved - the visibility of your website is
drastically reduced, and therefore your site will have some difficulty to rank well on Google and other search engines due to slow and unsecured infrastructure.

Conclusion:

I had been patient enough, that's why I am here to tell you run away. Latest problem with them - my site was hacked - and no quick response from them to help out (They sell it to you, we'll get back to you next half hour) - Liars. So with too many problems recently I decided to get some realistic review here and there.
Counting numerous times where server is really slow, emails issues and unprotected servers, unfortunately I would say avoid this company - customer support is okay they reply to you but they're slow to get you through steps or anything you may need, I had to ask for a supervisor or manager once as I was getting frustrated - so got Peter their MD who reply to my email, he did listen and sort my problem out and was very professional. But short time after, again,I had more issues.

Well, I think you should consider twice - a company with no tel to contact equals no budget, nor qualified support. In other words they're on short budget and I believe the tree is rotten. Hope you get the picture.

As a professional business strategy consultant (now speaking), I would recommend everyone to get a decent package for your website(s) to include: when site off-line how long it will take to put it back on; if disruption superior to half hour suggest a technical call to help you out and find how long it will take to fix issue, ask for service level agreement (SLA) document.
This will give you tranquility and a good performance for your website, it will guarantee that you stay up 99% of time available. It should also include if longer timings what compensation you’ll be entitled to in the event of problems such as hacking, email spam, frequent interruptions etc.

Hope this helps

NativeSpace

nativespace.co.uk

Nativespace was founded in 2001 in the UK.

Today, the company trades under the company name of Native Logic Limited with Peter Druggal as the Chief Executive representative. The company is based in Yorkshire, UK.

The mailing address is nativespace, PO Box 300, Hebden Bridge, West Yorkshire, HX7 8XZ.

Nativespace hosts around 6,000 domains (at last count) and its data centres are based in London, UK.

The host offers Windows and Linux hosting with shared, dedicated and reseller hosting plans.

It has won the following major awards and recognitions:

many low entry industry awards, listed here http://www.nativespace.co.uk/why-testimonials-and-awards.html

Nativespace offers carbon neutral hosting as standard.

Nativespace hosts a wide range of websites for businesses, universities and top 3 political parties (Conservative, Labour, Liberal Democrats), to hobbyists, charities, celebrities, TV channels and major e-commerce stores (from site).

Nativespace also host the brain cancer charity website BrainHost free of charge.

NativeSpace Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Premier Web Hosting PHP Firewall Protection Python Linux cPanel Perl 2GB 20GB $4.92/month
Usual price:
Professional Web Hosting PHP Firewall Protection Python Linux cPanel Perl 4GB 40GB $8.20/month
Usual price:
Business Web Hosting PHP Firewall Protection Python Linux cPanel Perl 8GB 80GB $16.42/month
Usual price:
Multi 10 PHP Firewall Protection Python Linux cPanel Perl 5GB 75GB $11.49/month
Usual price:
Multi 25 PHP Firewall Protection Python Linux cPanel Perl 10GB 150GB $21.36/month
Usual price:
Multi 50 PHP Firewall Protection Python Linux cPanel Perl 20GB 250GB $32.86/month
Usual price:
Lite Reseller PHP Firewall Protection WHM Python Linux cPanel 9MB 90GB $24.64/month
Usual price:
Advanced Reseller PHP Firewall Protection WHM Python Linux cPanel 24GB 180GB $41.08/month
Usual price:
Enterprise Reseller PHP Firewall Protection WHM Python Linux cPanel 45GB 300GB $73.96/month
Usual price:
Small Cloud PHP Firewall Protection Python Linux cPanel Perl 10GB 250GB $32.86/month
Usual price:
Medium Cloud PHP Firewall Protection Python Linux cPanel Perl 20GB 500GB $49.30/month
Usual price:
Large Cloud PHP Firewall Protection Python Linux cPanel Perl 35GB 1000GB $65.74/month
Usual price:

NativeSpace Features

All Features

  • Apache
  • Custom Error Pages
  • Email Forwarding
  • Horde
  • Hotlink Protection
  • IMAP Support
  • Live Chat Support
  • Mailing Lists
  • Mod-rewrite
  • Password Protected Directories
  • phpMyAdmin
  • POP3 Support
  • Proxy SSL Encryption
  • Ruby on Rails
  • Softaculous
  • Spam Filter
  • SquirrelMail
  • Webmail
  • WHOIS Privacy

How does NativeSpace compare to their competitors?

Overall ★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★
Visit NativeSpace
Overall★★★★
Overall★★★★
Overall★★★
Overall★★★★★
Overall★★★★
Overall★★★

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