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Hear from our web hosting expert, Brian Wu.
By Brian Wu
Newartonline has been doing business in Italy since 2001 and has offices in the city of Verona. The company strives to serve its customers in the best way possible and sometimes involves them directly to improve service. One of Newartonline's main goals is to provide "the opportunity to create plans tailored to the customer according to his demands."
Newartonline offers a number of hosting services including shared and VPS plans along with an SMS or messaging service. Though the company's plans are open to all customers, its plans primarily target retailers and operators including web masters and SEO agencies.
A customer needing a basic plan can choose from a set of shared hosting plans from Newartonline. These plans are based on Linux and offer an ample amount of disk space along with unlimited bandwidth to support a limited number of sites. The shared plans also include a some mailboxes so customers can send and receive emails using their own domain. The email feature also supports autoresponders, mailing lists, and mail forwarding. With the shared plans, the customer can also gather site statistics through error logs, AWStats graphical statistics, and bandwidth usage logs.
In addition to shared hosting plans, Newartonline offers a number of VPS hosting plans for customers wanting to accommodate more traffic. Each of these plans feature a dedicated amount of CPUs and RAM in addition to faster SSD storage for disk space. The plans also feature faster network speeds up to 1 Gbps along with a great deal of data transfer allowances.
Besides offering standard shared and VPS hosting plans, the company offers SMS plans. These plans allow customers to send text messages to their clients from their own domain and vary by the amount of messages that can be sent. Besides SMS plans, Newartonline offers a certified email service that allows customers to send emails that have a legal value equivalent to a registered physical mail.
The company's infrastructure for hosting is primarily driven by Linux based servers. Though the company provides no further information about its hardware or network infrastructure, Newartonline owns some servers based in Europe which are continuously monitored and optimized. Despite ownership over some elements, the company does not provide an uptime guarantee.
As with any service, problems will arise. Fortunately, customers facing issues can get them resolved by submitting support tickets, sending emails, consulting knowledgebase articles, or reaching out to customer service by phone. Customers wanting to reach out to the company by phone should note that phone support is limited to weekdays during certain hours.
It is always nice to have a backup in case something goes wrong. Fortunately, Newartonline offers automatic backups for up to 1 GB of data that is kept for 7 days. Manual backups are also possible through a hosting plan's FTP service.
Many of the plans offered by Newartonline are billed on a monthly basis and there does not appear to be any discounts offered for paying upfront. Customers can pay using a number of options including PayPal. Purchasing certain plans allows customers to receive an Italian (.it) domain at no extra charge.
Since Newartonline opened its doors in 2001 in Italy, the company has offered various shared and VPS hosting plans along with other services such as email certification and SMS messaging. The plans run on powerful servers based in Europe featuring a reliable and secure infrastructure. Customers in Italy who need a hosting company that "pays attention to their needs" will make a great choice with Newartonline.
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