At first I was skeptical but I quickly realized that pacific host has the best features built in for a shared host, by far. They have ffmpeg and encoders and everything! The upload speeds are incredible through their file manager and they have tons of software in fantastico deluxe that you can install with just one click.

Aside from all of that I have to say pacific host's support is simply ridiculous! I've sent support tickets at 4:00 am and gotten a response in around 30 minutes. During normal hours they respond in less than 30 minutes usually. James is a really nice guy and has helped me through a lot of problems with scripts that I've tried to load and such.

All in all, I'd recommend these guys to anyone looking for a solid hosting solution.