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Key features

  • PHP
  • WordPress

Pipe Ten Location: UK Founded: 2002

Pipe10 Introduction

Pipe Ten is a UK-based hosting company that has been in business for over a decade. Established in 2002 in the city of Sheffield in South Yorkshire, Pipe Ten offers shared hosting, virtual cloud hosting, and managed dedicated servers.

Services & Specializations

PipeTen offers five different types of hosting packages:

  • Shared Linux hosting
  • Shared Windows hosting
  • Application hosting
  • Managed cloud servers
  • Managed dedicated servers

Shared Linux Hosting

Linux hosting plans are the industry-standard for shared hosting, and plans from Pipe Ten are competitive with industry rates and specifications. Linux servers run CentOS and support Perl, SSI, CGI-Bin, and multiple versions of PHP. Linux packages are well-rounded and include MySQL databases, email accounts, server logs and statistics, FTP accounts, and the Softaculous commercial script library for easy installation of common applications.

Shared Windows Hosting

Windows hosting plans from Pipe Ten include support for all of the languages and database needed to run modern web applications. Support for ASP, .NET, PHP, SSI, and CGI-Bin are standard, as is support for both MySQL and MS SQL databases. Windows packages are well-rounded and include email accounts, server logs and statistics, FTP accounts, and more.

Application Hosting

Application hosting is available for popular website-powering applications such as WordPress, Drupal, Joomla, and Magento. These hosting packages are set up in a hosting environment optimized for the hosted application. The details of the application hosting packages are similar to the Linux and Windows shared hosting plans, and it appears that application hosting is based on a shared hosting package selected for compatibility and configured for easy installation of the selected application.

Managed Cloud Servers

Cloud servers are Pipe Ten's alternative to virtual private servers and both Linux and Windows operating systems are available. Cloud servers are reputedly superior to VPSs because cloud hosting packages include access email servers, database servers, and DNS servers in addition to the cloud server. As a result, all cloud resources remain available to handle website loads and aren't tied up dealing with email, DNS requests, or database operations.

Managed Dedicated Servers

Dedicated servers from Pipe Ten are available with either a Linux or Windows operating system. Several server configurations are available. Dedicated server plans include server setup, a 100% uptime guarantee on power, network, and cooling backed by a service level agreement, continuous monitoring, and premium support.

Domain Registration

Pipe Ten is not a domain name registrar, but they have partnered with Nominet for registration of .uk domains, and Enom for registration of all other domain names.

Server Configuration

While details of server configuration are hard to find, shared and cloud hosting packages include access to multiple servers in a "decentralized cluster formation". What this seems to mean is that the various services included in every hosting package are handled by different servers configured specifically to support specific services. For example, a Linux or Windows shared hosting account is built on a cluster that includes a shared server, a DNS server, a mail server, and a database server, all of which are accessed through the hosting account control panel.

Infrastructure & Technology

Pipe Ten does not own a datacenter, but they do own all of the hardware powering their customer's websites and locate that hardware at world-class colocation centers in Sheffield and Derby in the UK. Hardware owned by Pipe Ten includes name-brand products such as Dell rack servers and Cisco switches.

All hosting accounts include storage space on SSD hard drives for maximum data reliability and retrieval speed. Full backups of all shared and cloud hosting packages are performed automatically several times per day, and restoration of compromised accounts is completed by support staff upon receipt of a support ticket.

Support and Customer Service

24-7 access to technical support is available via email and a ticketing system integrated into the account control panel. During regular business hours, support is also available via live chat and a call back service.

While customer support details are limited, there are a number of user reviews online suggesting that support is prompt and very good.

Billing & Payment Policies

All plans are offered with a monthly billing cycle with a discount for prepaying for a full year. Shared server and cloud hosting accounts can be canceled at any time with a 5-day notice, however, refunds are not provided for unused funds. A 30-day notice is required prior to cancelation of dedicated server plans.

A 30-day money back guarantee is available for new shared hosting accounts, however, the guarantee only applies to customers who pay by credit card and does not cover certain non-refundable fees such as domain name registration.


Pipe Ten is a well-rounded provider of all-purpose hosting and is a compelling option for customers who place a high value on qualified support and who are focused on attracting web traffic from visitors located in the UK.

Pipe Ten Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Linux Venture WordPress PHP 2GB 20GB $7.33/month
Usual price:

Pipe Ten Features

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