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Key features

  • Uptime Guarantee
  • Phone Support
  • Support Forum
  • Live Chat Support

PoundHost

simplyhosting.com

PoundHost Introduction

From the name, you’d be forgiven for assuming that PoundHost specialised in cheap shared hosting. However, the opposite is actually true. PoundHost sells hosting at the other end of the market, including dedicated servers, cloud servers and colocation services. It was founded in 2001.

As a brand, PoundHost is part of the Dada Group, the same company that owns CheapVPS, Namesco and others. Based in Europe, the Dada Group has offices all over the continent. PoundHost itself is run from the offices of Pulsant Ltd in Maidenhead. Pulsant supplies data centre facilities to many Dada Group brands, particularly those operating from the UK.

PoundHost Hosting Plans

The vast majority of PoundHost’s hosting plans are dedicated server packages. There are a variety of hardware configurations, too numerous to cover in one review, so we’ll briefly touch on the types of hosting on offer.

● On a basic level, dedicated servers are provided on both Windows and Linux. In terms of hardware, budget models are custom built, whereas more expensive servers tend to be Dell branded.
● There’s also an SSD server range, giving customers the opportunity to obtain a server with a solid state drive for better speed and performance.
● PoundHost’s Windows dedicated servers include Windows Server 2008 R2 at the time of writing this review. There are fewer options in the pre-defined server list for Windows, but customers can design their own configuration.
● The FlexServer2 range is designed to offer a broad range of customisation options for customers with particular needs.
● Customers can design their own cloud server plan on Windows or a choice of Linux distributions (CentOS, Ubuntu or Debian). Customers can add a control panel for an additional fee.
● Colocation is also offered in the company’s data centre in Maidenhead.

PoundHost Uptime/Downtime

Poundhost provides a 99.9% uptime guarantee on all of its hosting plans.

Its data centres are run by Pulsant and are located in Maidenhead. In total, the company’s servers are split across four facilities, and these appear to be the same data centres used by sister company CheapVPS. Detailed information about each data centre is provided on its website. All have air conditioning, raised floors, backup power generators and a dual stage entry system. All of the Maidenhead facilities are secured with a swipe card system that’s operational 24/7.

The company recommends that customers take their own backups. It doesn’t appear to offer a paid or free backup service.

PoundHost Support

PoundHost’s support department is available 24/7, 365 days a year. Remember, though, that its servers are all supplied on an unmanaged basis, so support is only provided for hardware problems and network outages.

Customers can request support via the ticket system in the customer portal or via a telephone number. A regular UK geographic number is provided, although customers are urged not to use it if at all possible. This is hardly surprising since sister company CheapVPS doesn’t publish a phone number at all.

PoundHost in the News

PoundHost don’t seem to have suffered any high profile outages or hacks.

PoundHost Control Panel

On PoundHost’s dedicated servers, all control panels are optional and must be paid for on top of the regular service fee. Four control panels are available.

● Plesk can be purchased on Linux and Windows servers.
● CPanel (and, optionally, WHM) can be provided on Linux servers running CentOS only.
● Webmin and DirectAdmin are also offered on certain plans.

In order to use any of these control panels, you’ll need to pay an extra fee for the licence and set the software up yourself.

PoundHost Extras

As it’s focused on dedicated server hosting, PoundHost doesn’t offer any advertising credits or free gifts as found on shared hosting plans.

PoundHost Money Back Guarantee / Cancellation Policy

Like other brands in its Group, PoundHost doesn’t offer a money-back guarantee. This actually isn’t unusual among dedicated server providers anyway, so it’s not much of a surprise.

Likewise, if you want to cancel, there’s no refund on offer. This isn’t really unusual either. Cancellations need to be submitted via email and in a support ticket at least two working days before your next billing date.

PoundHost Summary

PoundHost offers a good range of dedicated server hosting plans at competitive prices, and customers will enjoy the choice of control panel software. It was also good to see a variety of SSD plans and cloud hosting options on Windows.

Like CheapVPS, which we’ve also reviewed, PoundHost offers ‘no-frills’ unmanaged services, so take care if you’re not au fait with running your own server. The lack of money-back guarantee means you could be locked in to an expensive contract if you end up getting out of your depth. On the other hand, professional system administrators will find plenty to like.

PoundHost Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
AtomCube Uptime Guarantee Live Chat Support Support Forum Phone Support 250GB 5000GB $20.66/month
Usual price:
FlexServer2 Uptime Guarantee Live Chat Support Support Forum Phone Support 160GB 5000GB $39.95/month
Usual price:
Budget Box III Uptime Guarantee Live Chat Support Support Forum Phone Support 250GB 5000GB $49.59/month
Usual price:
AtomCube Pro Uptime Guarantee Live Chat Support Support Forum Phone Support 500GB 5000GB $55.10/month
Usual price:
Dedicated Server SSD 1.5 Uptime Guarantee Live Chat Support Phone Support Support Forum 170GB 5000GB $55.10/month
Usual price:
Dedicated Server SSD 4 Uptime Guarantee Live Chat Support Phone Support Support Forum 180GB 5000GB $82.66/month
Usual price:
Dedicated Server DSi3-2100 Uptime Guarantee Live Chat Support Phone Support Support Forum 500GB 5000GB $89.54/month
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Dedicated Server DS4 Uptime Guarantee Live Chat Support Phone Support Support Forum 250GB 10000GB $90.92/month
Usual price:
Dedicated Server CS5 Uptime Guarantee Live Chat Support Phone Support Support Forum 500GB 10000GB $103.32/month
Usual price:
Dedicated Server DS4.5 Uptime Guarantee Live Chat Support Phone Support Support Forum 500GB 10000GB $136.38/month
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Dedicated Server CS5.5 Uptime Guarantee Live Chat Support Phone Support Support Forum 500GB 15000GB $150.16/month
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Dedicated Server DE5620 Uptime Guarantee Live Chat Support Phone Support Support Forum 500GB 10000GB $197.65/month
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Dedicated Server DE5620 Uptime Guarantee Live Chat Support Phone Support Support Forum $0.00/month
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Dedicated Server DS6.5 Uptime Guarantee Live Chat Support Phone Support Support Forum 1TB 15000GB $295.00/month
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DSE5620-SAS300-H700 Uptime Guarantee Live Chat Support Phone Support Support Forum 300GB 10000GB $296.25/month
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How does PoundHost compare to their competitors?

Overall ★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★
Visit PoundHost
Overall★★★★
Overall★★★★
Overall★★★
Overall★★★★★
Overall★★★★
Overall★★★

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