PowWeb Reviews
PowWeb is also known as 5dothosting. I have been with them for almost 2 years and I'm going to move out my website at the end of the term (2 years).
I purchased 2 years of hosting because it was really cheap. Yahoo and other companies were all at least $8/mon. while PowWeb/5dot hosting offered for only $4/mon. So in terms of Value, it's a 10/10.
Don't ever forget the ancient proverb, "you get what you paid for," because with half of the price, you get half of the service. Server response is twice as slow comparing to competitors, up time is not even close to 99%. There had been several times where the server was down for good. Customer service is also not so great, but it's not too terrible. They at the least do the minimal of creating a ticket for specialists. Most of the time, however, I had to do my own research and fix the problems myself.
If you're looking for reliable hosting service? PowWeb is a big no no. But if you're just looking for a cheap host with unlimited storage, then go for it. But be warned, you get what you paid for!
terrible customer service! virtually no reliable support; worst customer service I have ever encountered. We needed to work with them to renew our domain registration and it as nothing short of a nightmare.
I was shocked and amazed at how poorly a company could treat a customer. the call center was unresponsive, limited in their ability to help with anything, and each time I was tossed to another call center representative the story changed of what needed to be done to resolve my issues.
take great heed before using this company. I highly suggest you go with SOMEONE ELSE
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