Add Your Review for Rackspace Cloud

2 Rackspace Cloud Reviews:

Is Rackspace Cloud the host for you?

Last reviewed Apr 12, 2015

Key features

  • Uptime Guarantee
  • Support Forum
  • Phone Support
  • Live Chat Support
  • Help Center Live
  • MongoDB

User Reviews - Total: 2

★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Rackspace uses misleading pricing models and charges astronomical overage fees. They charge a minimum fee of 50 dollars on top of their hosting plans. The lowest tier hosting plan actually comes without bandwidth. So it's about 73 dollars to use their cloud service with NO BANDWIDTH. I signed up for their lowest tier cloud server to host a private development environment. This environment had about 20 webpages and an SQL database with about 10 items. I used this environment to check whether or not the pages I created loaded properly and retrieved items from the database. I was the only person using this development environment. Somehow I got charged over 400 dollars on my first bill. A similar instance on Amazon had cost me about 40 dollars a month.

Their billing statement didn't even tell me what I was being charged for. It was literally broken down into two categories cloud bandwidth and cloud products. I contacted customer service and they said my account was not eligible for phone support. They also automatically charge your account. Imagine going to your ATM and realizing that 400 dollars is missing for using a service that shouldn't have cost more than 50 a month.

Definitely, stay away from Rackspace.

 
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I moved to rackspace about a year ago and have not regretted it since. It has alot of things that i wanted and wished i could do for a good low price the fit my needs and if i need more space or more ram i just send in a request and it will happen asap. I wrote a review here once before about my service with 1and1 and how they screwed me over, well nothing like this has happened to me at all. The sign up process is pretty straight forward in the face that you register online or you can call to sign up and when you are signing up you are given chance to select which services you want to use. Do not worry you will not be charged for selecting cloud servers or files. you are only charged for what you use so if you create a server and shut it down in an hour no worries you are only billed for that usage.

When you need help you get just as much help from them over the internet as you do through phone support. There staff has some strong points and some not so strong points but they do not guarantee or claim to be experts. They will point you to other sites for info or ask there other co workers around.

I took a big leap when i chose to go with there cloud servers instead of cloud sites. Cloud servers is pretty much a blank slate they supply the hardware and os but as far as the web server, database, mail, etc that is all up to you. If you choose there cloud sites option then they do everything except maintain your sites look and content. But that comes at a big cost as well. There cloud files is by far one of my favorite things. You get a big companies needs and hardware but at a low cost. My cdn is roughly about 1-5 dollars a month.

I would recommend this to anyone as there are very good guides on the internet about setting up a webserver as well the rackspace team is there 24/7 to help you. I took the challenge and now have a quick and responsive server that i can update add to or remove certain features as well as tweak settings. I have also learned quite a bit to.

 
Rackspace Cloud logo

Rackspace Cloud

rackspace.com

Rackspace Cloud was originally named Mosso and was launched in March 2006. It was re-branded The Rackspace Cloud in June 2009 and is a wholly owned subsidiary of Rackspace. However, The Rackspace Cloud division is structured as a completely separate entity from Rackspace’s traditional hosting services. The Cloud was founded by three employees of Rackspace- Jonathan Bryce, Todd Morey and Jason Seats.

The Cloud’s parent company, Rackspace, is Texas based and, alongside cloud hosting, offers managed hosting and email/apps. The Cloud offices are based in the same place as Rackspace in San Antonio, Texas.

The Cloud has over 60,000 customers, and an annual revenue of around $17 million.

The Rackspace Cloud offers three products: cloud files, cloud servers and cloud sites. The first, cloud files, is a storage service that provides unlimited online storage and a content distribution network (CDN). The second, cloud servers, offers immediate deployment of as many servers as you need for as long as you need. The third, cloud sites, is a platform that offers a similar service to traditional hosting but with high levels of inbuilt redundancy.

Rackspace Cloud has won the following major awards and recognitions:

- In 2007, the company won the editor’s choice award for Best Blog Webhost.

Cloud technology first became mainstream in 2006 when Amazon started to provide access to their systems through Amazon Web Services. Soon after, in 2007, Google, IBM and several universities started to research and roll out cloud computing services.

Rackspace acquired SliceHost in 2008. One of the reasons for this purchase was the provisioning technology SliceHost could bring to The Rackspace Cloud, allowing them to compete with Amazon and Microsoft.

The Rackspace Cloud’s online control panel was custom built for and therefore integrates particularly well across all three cloud products. It includes information about billing and reporting functions, and gives the user access to the live chat support system.

The Rackspace Cloud hosts TechCrunch (the 2nd largest blog online according Technorati).

Rackspace Cloud Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
1GB Performance Uptime Guarantee CouchDB Docker Hadoop IaaS Hadoop 20GB Unlimited $116.80/month
Usual price:
2GB Performance Uptime Guarantee CouchDB Docker Hadoop IaaS Hadoop 40GB Unlimited $146.00/month
Usual price:
4GB Performance Uptime Guarantee CouchDB Docker Hadoop IaaS Hadoop 40GB Unlimited $204.40/month
Usual price:
8GB Performance Uptime Guarantee CouchDB Docker Hadoop IaaS Hadoop 40GB Unlimited $321.20/month
Usual price:
15GB Performance Uptime Guarantee CouchDB Docker Hadoop IaaS Hadoop 40GB Unlimited $620.50/month
Usual price:
30GB Performance Uptime Guarantee CouchDB Docker Hadoop IaaS Hadoop 40GB Unlimited $1241.00/month
Usual price:
60GB Performance Uptime Guarantee CouchDB Docker Hadoop IaaS Hadoop 40GB Unlimited $2482.00/month
Usual price:
90GB Performance Uptime Guarantee CouchDB Docker Hadoop IaaS Hadoop 40GB Unlimited $3723.00/month
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120GB Performance Uptime Guarantee CouchDB Docker Hadoop IaaS Hadoop 40GB Unlimited $4964.00/month
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Rackspace Cloud Features

All Features

  • Hadoop
  • Hadoop
  • IaaS
  • PaaS

How does Rackspace Cloud compare to their competitors?

Overall ★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★
Visit Rackspace Cloud
Overall★★★★★

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