Add Your Review for ResellerClub

65 ResellerClub Reviews:

Is ResellerClub the host for you?

Last reviewed Aug 1, 2015

Key features

  • PHP
  • Uptime Guarantee
  • MySQL
  • Perl
  • cPanel
  • Python

User Reviews - Total: 65

★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

Service is degraded. Since 5 days i m facing a issue with Hosting. Support team is checking and unable to find out the root cause. The issue is because of changes in server settings, and team does not know why the settings have been changed.

 
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

It's been 5 years with Reseller Club, stuck with 100s of hosting & domain packs, every year I saw a downfall in support service.

1) Removed Toll Free Support
2) Removed Email Piping
3) Reduced Support Staff Strength from 30 second call attend to now 2 days or may be 3 days
4) Technical faults once an year to almost every week to any of hosting pack
5) Email Hosting with web hosting package is now useless as it gets down when sent few mails in hour by multiple staff of company since their new Business & Enterprise Email Hosting
6) Ticket System is worst ever, as with priority of CRITICAL type it takes 2-3 days and many call followups.

WORST SUPPORT

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

ResellerClub is a pretty good choice for Hosting Business Providers but the pricing are a bit more than others , the domains are too costly even if you get to the highest slab as a Reseller, support is good but the extra efforts required by the support team that get you impressed are now a days lacking but still it pretty good... Explanations provided by the support team are good enough to understand the concepts

Will definitely Recommend Reseller Club to everyone but Hoping that they Reduce their Domain Pricing ..!!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Reseller club always responds to my support requests in an hour or so and they always give me the answer in their first reply. The instructions they provide are easy to follow.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

We compared several resellers and I would say that ResellerClub offers the best all round service. We had our business up and running in hours...
No one can compare to their customer service and ready made store front. Thank you ResellerClub for making this an easy choice.

 
★★★★
Support
★★★★
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★★★★★
Uptime
★★★★
Value
★★★★★

Reseller Club rocks because of the immediate support & lot of features for reseller. Best Indian hosting & domain service provider. All time running promos gives best chances to add value for customers & service.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

hi

just wish to say thank you for a great service...

You probably only hear from people when there's a problem (like i control panel here and there) but I just wish to say thank you for a great system, support and service....

i'm so happy to be a reseller with you guys and i just wanted to say THANK YOU...

it means the world to have reliable hosting from a great company and you are that.....

Great service people - keep it up... :)

txs
Sojan Francis
J. J. Infosys

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

ResellerClub = Fast Solutions + Support + Problem Solving & security
Thank you for the services you have given.

 
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I woke up on a sunny day found the server DOWN! Nothing working, websites nor emails!
Sent them a ticket … they replied:
“The cPanel logs directory was missing which caused cPanel/WHM to not load. I recreated the directory and restarted the service. Now both WHM and websites are loading fine.”
I checked and found nothing solved, and I started receiving phone calls from clients about their websites and emails.
I kept contacting them and sending a ticket, shouting and fighting, want anybody to response but they didn’t till the next day!
They said “I can see that all the home directory of cPanel accounts has been deleted from the server”.
Well after that we discovered that not only the Cpanel accounts, actually everything deleted including backups and logs!
All the server disappeared in few hours, Home directory, Logs and Backups!
There is so much details can not said in this review but I can provide all the screenshots and need information.
The server deleted, We kept contact them, much support team members, account manager and up to a senior manager with no luck! They said we are responsible for this problem and they have nothing to do!
They can’t even tell how this disaster happened, can’t restore a backup or even make a recovery!!!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

Good support, could improve response times.

Services are stable usually do not need to contact the support team.

Greetings!

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Vishal the consultant that assisted us, after numerous failed attempts (5 other consultants) to resolve our issue, he managed to do so in a few minutes. Asking the right questions, hence providing the best possible answers

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Resellerclub is not a good provider. Their website is very messy as it tries to do too many things. I can forgive that but it is a poor service. They try to compete on price but frankly there are other cheap people around. The reason I went with them to start with was that they had APIs, which are very comprehensive, but there are now alternatives.

The real problem is in paying them. They don't take automatic payments so you have to pay as you go.

I have had repeated problems using a UK credit card, for which the only way is to pay via PayPal as a Payment Service Provider. Although the payment is made, it is not credited to my account. This is because they don't seem to be able to recognise that it is not coming from a PayPal account but is just using PP as a PSP. So the payment is classified as from an unverified account and they start demanding all sorts of documentation to clear the payment.

This is ridiculous and I have complained repeatedly to them but it falls on very deaf ears. At the moment I have some domain renewals that have been waiting for 'clearance' for a week.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I love this ResellerClub! I love that I have the chance to sell domains, move domains from my expensive current registar to my own selling account! I get domains at a GREAT Price and I do hope it stays like that! This is an awesome opportunity to become a domain reseller and I even got a domain to start selling. I am so happy to be part of the ResellerClub!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Excellent !! Superb support team and very very cooperative.I have faced so many issues in different matters,such as domain setup, dns server setup.but i got a perfect support from the executives ever.We are fully satisfied. Thanks.

 
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Reseller Club rocks because of the immediate support you get from the Chat, i just wish there could be a file attachment in order to be in the same page with the Agents in order to assist us quick, KUDO's go out to Agent Vishal D you ROCK can't forget Agent Reji M you guys super ROCK you make it look easy

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

ResellerClub's automated platfom is awesome. You can sell hosting products in minutes. You are independent to manage your business, your customers are not aware of ResellerClub presence. Their support has got better with the time, and today you can trust it. There are some areas which need to improve, such as translations of control panel and knowledge base, but you can solve this with your own site, using APIs to ResellerClub engine.

Very Good!!!

 
★★★★
Support
★★★★★
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★★★★
Uptime
★★★★★
Value
★★★★

Yes definitely I am going to recommend ResellerClub. Not just because to its great products, user-friendly interface, large domain portfolio. I do because of Support. Every time when I called support, I get quick response. Yes some time suggestions are very much confusing but they correct their mistake quickly and let you know about correct solution. I have learned many things from his support. I appreciate their effort for seamless and hassle-free customer service.

 
★★★★★
Support
★★★★★
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★★★★★
Uptime
★★★★★
Value
★★★★★

Excellent Service & great patience, was having a problem integrating the service with WHMCS they solved it with great patience, though it was my mistake, thanks!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Randall L was very helpful and he even completed the API script for me. I had troubles before with some other company API's, but never got support and had to spend hours trying things out for hours. But Randall L helped me right away and finished the final bit of the code for me. I am very very happy to have a tech like that available to me.

T hank's to Randall L at Resellerclub

 
★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I am an old customer of reseller club switched to another renonwed name G*D***y.com but later I realised and came back. I appreciate support team for their wonderful assistance and support above all their patience level. Experience with ResellerClub is awesome.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

ResellerClub has always offered us the advantage of firstclass support . Their pricing and product range has boosted our customer's experience even further for more than 10 years now.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

best domain reseller provider that I have encountered at this time. besides the price is very cheap, the support is very friendly and very responsive.

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

very nice and speedy support from resellerclub. i called customer care number. customer care executive is also very speedy. this is the first time am contacting resellerclub customer care for supports

 
★★★★★
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★★★★
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★★★★★
Uptime
★★★★★
Value
★★★★★

I've have been using ResellerClub services for some years now and I can confidently say am very impressed by the work they are doing. I've not experienced any problems that wasn't solveable. I'm also delighted about their responses to my queries. Overall rating for them from me would be 98%.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been with ResellerClub as it's now known for well over a decade, and I've never had an issue that couldn't be resolved painlessly. The live support feature was invaluable, but understandable that it's a large resource to manage. Ticket support has resolved issues in good time.

That said, issues have been minimal, and the overall experience is perfect. Everything you need, backed up by a very apparent dedicated and polite team.

I've spent in the thousands of dollars, but I've also also saved that compared to other providers. The reseller control panel has pretty much evolved into perfection.

The automatic provision of new product lines and domain extensions saves resellers time that they can use on promoting their business (or playing golf).

The range of extensions is really good too. I personally have a portfolio of domains that I've recently moved over from another provider *123-reg" as I felt confident in Directi/Resellerclub's ability to keep them safe.

I can fully recommend Resellerclub to provide you with what you need to either start a hosting/domains company in the easiest way possible, provide extra services to your web design clients, or just horde lots of domains you got cheap, it's perfect.

I fail to predict any other company coming close to Resellerclub, so thank you everyone for your dedication and innovation!

 
★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

I am getting feature-rich and best value for money domains/services from resellerclub. Of course the quick support and user-friendly tools make resellerclub really rocks.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Thanks for Resellerclub support team for helping to find a solution to my issue. Special thanks to Nitesh who was very responsive and helpful in answering my questions and guided me to the solution.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

ResellerClub is the right decision we made for our web hosting business. They never stopped helping us with our inquiries and sometimes provided an on hande support and this action is a must. sen Web Hosting highly recommend ResellerClub for your web hosting business.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Great customer service, not only do you help with the matter in hand but you point me to written documents via a hyperlink.

Easy to use control panels for setting up websites.

Really pleased that I chose to move to you.

 
★★★★★
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★★★★
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★★★★
Uptime
★★★★★
Value
★★★★★

The poorest support EVER 3 days without a response, or any live agent they must be the worst hosting on the WORLD

 
★★★★★
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★★★★★
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★★★★★
Uptime
★★★★★
Value
★★★★★

Absolutely fantastic... Unbeatable price and excellent customer service, What i like most is the prompt response i get whenever i need support or technical assistance.

 
★★★★★
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★★★★★
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★★★★★
Uptime
★★★★★
Value
★★★★★

Great support! Very kind and resolutive! They did everything to get the problem resolved, and did it quite fast. Thank you!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I purchased a reseller account recently and overall was very satisfied. However, I had difficulty with some of the features though I followed the instructions given, or so I though. I contacted support and they help me solve the problem immediately. Actually, it wasn't a problem with Reseller Club, but one with my browser. The Reseller Club folks responded very quickly and knew exactly how to help. I'm impressed!

 
★★★★★
Support
★★★★★
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★★★★★
Uptime
★★★★★
Value
★★★★★

I had been messing with my dns settings, trying to get things just right. Of course, I got something twisted up and my site would not propagate correctly.

I just spend the last hour and a half on chat with Nitesh K:. I just had one of the best customer service experiences of my life. Nitesh walked me through every setting and made sure that I had everything exactly as I wanted. I was provided with different options for further improvement and suggestions for how to set things to meet my objectives, now and in the future.

I'm a very satisfied client.

Martin B.

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

Of-course Rocks ! The reason, I have never have issue for Uptime, Support Delay. What else I required ? My customers are happy, So I am more happy with my service Provider :-)

 
★★★★★
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★★★★★
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★★★★★
Uptime
★★★★★
Value
★★★★★

Excellent Support and ease of use, and Resellerclub constantly adding new features and Products. And periodically taking feedback from customers.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Resellerclub support is very good. I have had a few few problems when setting up my store. The ticket respons time was less than 30 minutes. They are very forgiving, as the errors I made where just my mistakes, but never the less they pointed me in the good direction, and now everything works fine. Thanks again Randall, Anuja, and Jaideep!!!
You guys are GREAT!!

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

Clear Product Offering with simple, efficient, manageable control panel. In addition, the dedicated account management team with account manager helps us to build more business smoothly. We are with Resellerclub for last 12 Years.

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

It rocks, because there are always live agents for you to ask just about any type of question, and they are patient/skilled enough to help you out.
I was a complete newbie when I signed up with resellerclub, and due to the brilliant live support I learned almost everything.

One big problem is that they are very slow when it comes to updating some hosting packages like PHP on SHARED HOSTING. It takes them literally 3-4 years to update the products which are let's say released this month.

 
★★★★★
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★★★★★
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★★★★★
Uptime
★★★★★
Value
★★★★★

ResellerClub does rock. My only grouse is that our competitors sometimes manage to keep prices lower than ours. We need to fight that, at least sometimes, so that our clients don't look elsewhere. We manage to keep the clients onboard only with good, instant and solid service, which is possible because we have a great Support Team behind us.

I just thought of something: maybe I need to speak to my Account Manager, and pass my request to him. He's a great guy, and maybe he could see what he could do on a one-to-one basis.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I always had a great and quick support from the team.
System always up and really great customer support and customer portal.

Thanks ResellerClub.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Yes, I asked for a support and immediately taken care with complete and thorough details. Awesome. I get my sites and my mail working properly now.

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

Got great support from Nitesh K.
Was exact on point to determine the problem and provide the solutions.
We resellers sometimes get confused on certain products(like SSL in this case), which gets purchased in less amount and really need support. He was on to the solution as quickly as possible.

 
★★★★★
Support
★★★★★
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★★★★★
Uptime
★★★★★
Value
★★★★★

Great service. All issues were resolved. I kinda had an idea on how to address the issue but your Rep was the one who actually was able to fix it. I'm very happy. Thanks.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I am ResellerClub Customer more than 8 years. First reselling domains and now reselling domains, hosting and SSL Certificates. Services are excellent and I migrated all my hosting services with ResellerClub one year ago. I have a personal support atention using skype, services are stable and I have always answer to my support requests.

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

A highly technical and supportive staff, competitive hosting and domain services and also competitive prices. When required, they have done a good job.

 
★★★★★
Support
★★★★★
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★★★★★
Uptime
★★★★★
Value
★★★★★

Reseller club definitely rocks because of an amazing support and service. I should thank Bhavin for his vision , Lionel and Ben for carrying out the same vision and helping customers every time they need support. Reseller club is the only company in the domain of Web which understands its customers and fulfill the requirements. Hat's off to the entire team.

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

For now, being a new customer and as per current support taken from resellerclub team, all i have to say that IT ROCKS....

Feeling lucky to be a part of resellerclub.

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

Timely chat support/assistance. Keep it up. I just provided our reseller id and pin and this nice lady assisted me and cancelled the pending transaction of our client. Smoothly done. Thank you.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Resellerclub treat their customer with hundred percent concern and kill much time in solving their numerous problems. They offer outstanding services and more user friendly functionalities.

 
+ See More Reviews
ResellerClub logo

ResellerClub

uk.resellerclub.com Founded: 1998

ResellerClub Introduction

Currently more than 100,000 resellers subscribe to ResellerClub. Founded in 1998, the company has won many awards, including several reseller awards. They offer a full suite of features and a wide variety of hosting types to give resellers a healthy selection for their own customers. Additionally, they offer localized currency and marketing functionality in eight countries.

Support

You and your clients will have access to help 24/7. System administrators provide technical support. Support is available via email, ticketing system, or live chat. ResellerClub also maintains a robust knowledge base for its users’ reference.

Features

ResellerClub offers four types of hosting with a variety of pricing tiers available in each. You will find an exceptional level of customizability and support with all plans. They also offer domain registration, email hosting, and site design. Features vary across hosting types.

  • MySQL
  • PHP Hypertext Preprocessor (PHP)
  • Apache
  • Perl
  • Python
  • Drupal
  • WordPress
  • Joomla
  • SuperSite storefront

Personal Hosting

Four packages of fully-customizable hosting.

  • Choose Linux or Windows
  • Up to Unlimited* Web space, depending on package chosen
  • Up to Unlimited* data transfer, depending on package chosen
  • Unlimited* email accounts
  • Customize Web space, transfer, and email accounts
  • Set your own prices

Virtual Private Server (VPS)

Ten plans with scalable, dedicated resources.

  • Up to 11.73 GHz CPU, depending on package chosen
  • Up to 8704 MB memory, depending on package chosen
  • Up to 350 GB disk space, depending on package chosen
  • Up to 5000 GB bandwidth, depending on package chosen
  • Dedicated Internet protocol (IP) address; fee applies
  • WebHostManager (WHM) and cPanel; fee applies
  • WHMCS; fee applies

Shared Hosting

Two robust plans with your choice of operating system (OS).

  • Linux
    • Business or Pro plans.
    • Unlimited* disk space
    • Unlimited bandwidth
    • 3 domains with Business plan
    • Unlimited* domains with Pro plan
    • 30-day, money-back guarantee
    • Geolocated server
  • Windows
    • Business or Pro plans.
    • Unlimited* disk space
    • Unlimited bandwidth
    • 5 domains with Business plan
    • 10 domains with Pro plan
    • 30-day, money-back guarantee
    • Geolocated server

*When hosts describe anything as “unlimited,” it is typically boundless except in cases of abuse. A user may be charged a penalty or be required to subscribe to a more robust package if they are overburdening the servers.

Reseller Hosting

Four levels of service with either OS, backed by a money back guarantee.

  • Linux
    • Up to 200 GB disk space, depending on plan chosen
    • Up to 4000 GB bandwidth, depending on plan chosen
    • WHMCS included, except R1 level
    • 30-day, money-back guarantee
    • Geo located server
  • Windows
    • Up to 100 GB disk space, depending on plan chosen
    • Up to 2000 GB bandwidth, depending on plan chosen
    • WHMCS included, except R1 level
    • 30-day, money-back guarantee
    • Geo located server

Pros

  • Money-back guarantee with some products
  • Professional, live support with all tiers of service
  • All plans are built for reselling

Cons

  • Limited feature set
  • Some features require sign up to see
  • Secure sockets layer (SSL) certificates cost extra

The Verdict

ResellerClub offers a wide variety of hosting options, but all of them are tailor-made for resellers. Bloggers and freelancers won’t find anything of interest here.The company also offers enterprise email and domain hosting, to round out the full reseller suite. Pricing is competitive, but you’ll have to sign up to find out about all the goodies an account will offer you.

Resellers who want lots of hosting plan options, along with a storefront from which to sell them, will find just what they’re looking for with ResellerClub.

ResellerClub Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
R0-US Linux PHP Plesk WHM Dedicated IP Python cPanel 200MB 20GB $7.99/month
Usual price:
R1-US Linux PHP Plesk WHM Dedicated IP Python cPanel 800GB 40GB $18.99/month
Usual price:
R2-US Linux PHP Plesk WHM Dedicated IP Python cPanel 1000GB 50GB $20.99/month
Usual price:
R3-US Linux PHP Plesk WHM Dedicated IP Python cPanel 2000GB 100GB $27.99/month
Usual price:
R0-US Windows ASP.NET PHP Plesk MSSQL Windows WHM 200GB 10GB $18.99/month
Usual price:
R1-US Windows ASP.NET PHP Plesk MSSQL Windows WHM 500GB 25GB $21.99/month
Usual price:
R2-US Windows ASP.NET PHP Plesk MSSQL Windows WHM 1000GB 50GB $27.99/month
Usual price:
R3-US Windows ASP.NET PHP Plesk MSSQL Windows WHM 2000GB 100GB $44.99/month
Usual price:
VPS 1 PHP Firewall Protection WHM CentOS Linux cPanel 20GB 500GB $15.00/month
Usual price:
VPS 2 PHP Firewall Protection WHM CentOS Linux cPanel 30GB 600GB $20.00/month
Usual price:
VPS 3 PHP Firewall Protection WHM CentOS Linux cPanel 40GB 800GB $25.00/month
Usual price:
VPS 3 WHM CentOS Linux cPanel MySQL Uptime Guarantee $0.00/month
Usual price:
VPS 4 PHP Firewall Protection WHM CentOS Linux cPanel 60GB 1000GB $35.00/month
Usual price:
VPS 5 PHP Firewall Protection WHM CentOS Linux cPanel 80GB 1500GB $45.00/month
Usual price:
VPS 6 PHP Firewall Protection WHM CentOS Linux cPanel 100GB 2000GB $65.00/month
Usual price:
VPS 7 PHP Firewall Protection WHM CentOS Linux cPanel 140GB 3000GB $95.00/month
Usual price:
VPS 8 PHP Firewall Protection WHM CentOS Linux cPanel 200GB 4000GB $140.00/month
Usual price:
VPS 9 PHP Firewall Protection WHM CentOS Linux cPanel 260GB 5000GB $180.00/month
Usual price:
VPS 10 PHP Firewall Protection WHM CentOS Linux cPanel 350GB 6000GB $245.00/month
Usual price:

ResellerClub Features

All Features

  • Apache
  • Help Center Live
  • IMAP Support
  • Live Chat Support
  • Phone Support
  • POP3 Support
  • Private SSL
  • Reseller
  • Softaculous
  • Webmail
  • WHMCS

How does ResellerClub compare to their competitors?

Overall ★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★
Visit ResellerClub
Overall★★★★

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