Aleksa Todorovic
ServerPronto is one of the worst dedicated server hosting solution I've worked with. Here are some of the reasons:
1. They have incredibly complicated sign-up and cancellation procedures. You either have to send requests by (ordinary) mail or fax. When you cancel your contract, they request even more information from you than when you sign-up for it.
2. They are very slow at processing customer requests - they need several days to set-up your server, and two days to confirm your cancellation (contrary to most of other providers where you can have your server up/down in matter of hours).
3. Watch out for small letters! They force you to request cancellation of your contract 30 days before you want it to be canceled. So, if you are simply not satisfied with their service, you still have to pay them one more month.
4. Their uptime is awful - our service (which needs to be uptime 99.9%) has strange blackouts in connection to ServerPronto servers.
5. Their technical support is bad - they couldn't find out reason for connection blackouts for more than a week.
In summary: very cheap, and very bad solution. Instead of buying cheap solution, consider investing more money in your server, and have good product in your hands.