Add Your Review for ServerPronto

8 ServerPronto Reviews:

Is ServerPronto the host for you?

Last reviewed Oct 13, 2015

Key features

  • Uptime Guarantee
  • Linux
  • CentOS
  • VPS
  • Phone Support
  • Support Forum

User Reviews - Total: 8

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

We are a big data intelligence and SEO provider to the enterprise and blue chip community, before we launched in Feb 2014 we did a lot of research on locating the right solution, seeking flexibility, speed, accuracy and reliability with superb support options.

Our options were to either house our own servers, use Amazon web-servers or locate a server farm with a great infrastructure.

After a lot analysis and price comparison across the entire market (worldwide), we were clearly able to see that Server Pronto offered the best solution in term of price, service and stability.

It was a step of faith to go with any external company, but it was the best thing we did. We had read good and bad reviews of all companies including Server Pronto, but let’s face it, bad news seems to be more common than good news, as the unhappy customers tend to over exaggerate the matter and the happy ones are too busy making money to bother writing reviews, unless they become completely overwhelmed with satisfaction…. Which is where we are right now and have been for one and a half years. They have proven themselves to be professional, passionate, focused, technically superior, honest, and operate with the highest morals at all times.

If anyone wants to ask me in person to make sure this isn’t a fake post, my name is Andrew Stubbs and I am the founder and CEO of Intelligiants.
If you’re looking for fast, reliable and cost effective server solutions, use them!

★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

I have been with ServerPronto for two weeks now. I'm setting up a bare metal ESXi server. I've had some hiccups with the setup in getting my old VMs migrated to the new server. The support staff has been amazing going above and beyond to find solutions to my problems. When I couldn't get my USB drive to mount to the server to copy the raw VM backups over, their tech support took the time to make a backup of my drive (so I could take it back with me), research the problem and find a way to migrate the files from their backup drive to my new server for me. In working through all the issues I've had (missing ports open that ESXi needed, converting thick to thin drives, new firewall rules setup, etc), their tech support has been there in a timely manner to help me work through the issues.

★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

I have been hosting with ServerPronto for several month now and can only say positive things about their services.
My server was up and running within 3 hours after ordering and the uptime so far is great (knock on wood!). Their ticket reply time and quality is more than satisfying, their staff gives you the feeling that you are a valued customer and not just a number in their billing system.

Keep it up ServerPronto!

★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Hi i would like to let users know that server pronto is the worst and poor dedicated hosting provider. i took their server to host just 1 domain and all the ips which they assign me were already blacklisted. even they have a system called smart host relay. which is changing IP addresses randomly to for emails and there assigned ips were already blacklisted for sending emails. due to their worst support and poor server and MTA reputation my client suffered email bounce back issue every 1 hour. they spent all their resources in marketing to get new customers for their poor dedicated servers but when it comes to provide a quality service they are far behind any basic hosting provider. i would highly recommend hosting providers to not take their dedicated servers as they will hang you in the air after you host your clients on their servers. attached is the screenshot of tickets which i created due to their poor support and recurring issues within just 2 weeks.
regards,
farrukh mir

★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Up time is very very bad, My VPS is down 3 times in two days, their support reply fast, but cant solve most of the issues.

The worst hosting I have used.

★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

If been hosting with ServerPronto and CloudPronto for about 3 years now and I am very happy with the service they provide. Especially in the last half year improvments in connectivity and uptime as well as administrative procedures have made their service even better.

Thumbs up from me! Greetings from Canada.

★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

Great experience! I've been with them for 2 years now and their service has been realy good. Tickets are replied fast and problems get solved. The server was down once, but I don't know if I brought it down with running an update or if they had any issues. The server was back up within a half-hour, so no biggy.

I like their prices and the great service that you get! Thumbs up from me.

★★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

ServerPronto is one of the worst dedicated server hosting solution I've worked with. Here are some of the reasons:

1. They have incredibly complicated sign-up and cancellation procedures. You either have to send requests by (ordinary) mail or fax. When you cancel your contract, they request even more information from you than when you sign-up for it.

2. They are very slow at processing customer requests - they need several days to set-up your server, and two days to confirm your cancellation (contrary to most of other providers where you can have your server up/down in matter of hours).

3. Watch out for small letters! They force you to request cancellation of your contract 30 days before you want it to be canceled. So, if you are simply not satisfied with their service, you still have to pay them one more month.

4. Their uptime is awful - our service (which needs to be uptime 99.9%) has strange blackouts in connection to ServerPronto servers.

5. Their technical support is bad - they couldn't find out reason for connection blackouts for more than a week.

In summary: very cheap, and very bad solution. Instead of buying cheap solution, consider investing more money in your server, and have good product in your hands.

ServerPronto

serverpronto.com

ServerPronto Hosting
Choose from cloud hosting, dedicated servers, virtual private servers (VPS),
or fully customized solutions. ServerPronto has been in business since 2000,
but changed to customer-centered approach to business under new
ownership in 2012. Whether you need a scalable solution or a physical
server, they’ll make sure your plan includes just what you need.

Support

When you need help, you can contact ServerPronto’s knowledgeable team
via email or ticketing system. Both are available 24/7. Tech support over the
phone, called Voice Support, is available for a fee.

Features

No matter what solution you choose, you’ll get a set of valuable account
features.

  • Security compliance in several areas, such as HIPAA and payment card
    industry (PCI)
  • Custom solutions
  • Redundant network
  • Multiple Tier 1, 10 Gbps Internet
    backbones
  • 100 percent uptime guarantee
  • Free setup assistance
  • 7-day, money-back guarantee
  • Monthly billing; no contracts

Cloud Hosting

Public or Private cloud options give you either a share hosting or private
server type experience, respectively.

  • Fully dedicated resources on Private Cloud
  • Cloud control panel for Public, Administrator control panel for
    Private
  • Several Linux distributions, Windows, and cPanel virtual
    machines (VMs)
  • Remote access
  • Instantly scalable
  • Choose up to 8 cores
  • Choose up to 16 GB RAM
  • Choose up to 2 TB hard drive
  • Choose up to 5 TB bandwidth

Dedicated Servers

If your IT team needs robust resources to work with, these preconfigured,
customizable servers are the way to go.

  • One hour average provisioning
  • Enterprise class hardware
  • Minimum of one dedicated Internet protocol (IP) address
  • Full root access
  • Preconfigured with operating system specific software, such as Apache
    HTTP or Server Manager
  • Up to two octo-core 2.5 GHz central processing units
    (CPUs), depending on server choice
  • Up to 64 GB DDR3 RAM, depending on server
    choice
  • Up to two 600 GB serial attached SCSI drives,
    depending on server choice
  • Up to 40 TB bandwidth, depending on server
    choice
  • 100 mbps port speed

VPS

These solutions offer solid features with instant scalability for site with traffic
fluctuations and a budget.

  • Linux, Windows, or cPanel
  • Up to four CPU cores, depending on configuration
    selections
  • Up to 4 GB RAM, depending on configuration
    selections
  • Up to 250 GB hard drive, depending on configuration
    selections
  • 5 TB data transfer
  • 100 Mbps port speed
  • Additional IPs and managed backups available for a fee

Pros

  • Fully customizable solutions
  • Operating system choices
  • Constant support with optional enhanced support
  • E-commerce and other industry standard security compliance

Cons

  • Live phone support is not included
  • Dedicated servers are not managed

The Verdict

ServerPronto doesn’t offer dozens of plans because they don’t need to do so.
Every account is customized specifically to your needs. This is especially nice
if you don’t like to pay for package of features you may never use. Scalable
plans are great for site with traffic fluctuations, while the servers and private
cloud options give you generous dedicated features. Small and large
businesses will find these plans and the level of customization attractive.

ServerPronto Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Linux VPS-Basic VPS CentOS Linux Uptime Guarantee Unix Help Center Live 20GB 500GB $11.95/month
Usual price:
Linux VPS-Standard VPS CentOS Linux Uptime Guarantee Help Center Live Live Chat Support 30GB 2TB $15.95/month
Usual price:
Cpanel VPS VPS WHM CentOS Linux cPanel Uptime Guarantee 20GB 5TB $29.95/month
Usual price:
Windows VPS Windows 2008 MSSQL Windows VPS Linux Uptime Guarantee 30GB 5TB $34.95/month
Usual price:
Cloud Account Linux Uptime Guarantee $0.00/month
Usual price:
Dedicated Cloud - Basic Linux Uptime Guarantee $0.00/month
Usual price:
Dedicated Cloud - Enterprise Linux Uptime Guarantee $0.00/month
Usual price:
1U Colocation Linux Uptime Guarantee Colocation $49.00/month
Usual price:

ServerPronto Frequently Asked Questions

How does ServerPronto compare to their competitors?

Overall ★★★
Support
★★★
Features
★★★
Uptime
★★★
Value
★★★
Visit ServerPronto
Overall★★★★
Overall★★★★
Overall★★★
Overall★★★★★
Overall★★★★
Overall★★★

WhoIsHostingThis Recommends

Want a Free Domain Name?

Already a ServerPronto customer? Write an honest & helpful review & earn a free domain from Domain.com if we publish it. Learn more...

Take a deep breath and think about exactly what you want to say about ServerPronto.
Please be specific: we're only interested in hearing that ServerPronto rocks/sucks if you can explain why.

Next step

Claim Your Free Domain

If we publish your review, you will earn a free domain from Domain.com.

(We hate spam - see our privacy policy)
Terms & Conditions