Add Your Review for SiteGround

1033 SiteGround Reviews:

Is SiteGround the host for you?

Last reviewed Mar 23, 2017

Get up to 60% off today exclusively with WhoIsHostingThis

SiteGround screenshot

Key features

  • Free transfer support
  • 99.9% uptime guarantee
  • Recommended by WordPress
  • 24/7 tech support
  • 30-day money-back guarantee
  • Free daily backup

Great reasons to choose SiteGround

  • Over 250,000 websites being hosted worldwide.
  • WhoIsHostingThis users rate SiteGround as 4.7 out of 5 – Outstanding.

Most Helpful Customer Reviews

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground rocks. We migrated over about six months ago and the uptime has been flawless. We run a paid membership site and have over 700 members accessing our content on a daily basis which requires a lot of resources. We haven't had any issues since our migration, which is fantastic. The support staff is always very helpful and their technical team is too. Highly recommend it for WordPress users.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I use Siteground Assistance on a daily base, and I am amazed by the helpfulness and competency of the chat guys. They advice me on all available tasks in my account, and they are clearly very enthusiastic about their job.
Sometimes I feel almost sheepish to receive such a great experience.
I always struggled with poor support from hosting providers, and Siteground partnership is truly a breath of freh air!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground is a remarkable company founded on CUSTOMER SERVICE and QUALITY. Their products are top shelf and I've never worked with a company more eager to serve their customers. They are genuine "servers" (see what I did there?).

I have multiple websites with them and will continue to grow with them as I develop enterprise-level websites. They are a fantastic company, with the best employees I can possible imaging.

I am proud to give them my money. They've earned it, 10 times over!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I had been through the ringer so to speak with other hosting companies. I was with Hostmonster as a starting hosting company for my web site and was always having down time and spent HOURS chatting with tech teams and such to get my site up and running on a regular basis. With their team you never knew if you were getting someone knowledgeable in the area or not. I'm trying to grow my business and take care of my children at home - I don't have time for that. So after a major outage (for the 3rd time in the year and no refunds were being issued) I had enough and moved on.

From their I went to Arvixe. They were about in the same price range and seemed nice. But with all the trouble going through a site transfer and down time after a promise it wouldn't happen - that was a bad start for me and could see where it was going. So I took a deep breath and thought I'd be stuck going back to Hostmonster. Then I found Site Ground.

Site Ground is more expensive (I use the Cloud service) BUT you get what you pay for. I'm paying TWICE as much, but my site is really up 99% of the time - compared to being down 40-50% of the time. The service to get things repaired are quick - usually within 1 hour, but generally about 15 minutes for me. Many times the tech team already has an issue discovered and is working on it before I contact them! That's something I didn't get from either of the above service providers. Maybe the other guys work for small town sites with hardly any visitors, but I get quite a bit of traffic and run a large site so performance and a good tech team is a MUST. If anyone wants a RELIABLE service, go with SIteGround. I've been with them for about 6 months now and have been nothing but happy with them.

Down time and technical difficulties will happen with anyone - they're computers and that's the downfall, but the less the better. With Siteground you get more service, faster site speed and a great staff to help! I never felt so passionate about writing a review (without being compensated) as I am for this company.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been with many different web hosts over the years and I'm voluntarily writing this review because I am really happy with SiteGround. If you have a WordPress or similar site, and are looking for the most features for the lowest price, they are your solution.

I only know their support technicians are great because I have had to contact them on two occasions to fix a problem that I caused.

Why is that significant?

I'm always a little leery when I read about how great a host's tech support is when the customer indicates how quickly the host responded to an outage. Really there shouldn't be an outage in the first place. Second should there be an outage, the customer shouldn't even need to be involved. I don't want to have to contact tech support if that were to happen. It should just simply be fixed.

It seems obvious to me but unfortunately it isn't obvious to many web hosts which is why I'm happy with SiteGround.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I'm using SiteGround to host WordPress sites. They offer all the premium features of the top-end managed sites, but at a fraction of the cost. In the Geek package, you get Varnish caching, Memcache (both of which can be controlled by their own custom plugin) AND Clouflare Railgun support. This combination makes your site blazingly fast.

But what's best is their support. They boast about a 10 minute response time to their tickets, and that's no idle boast. The last four tickets I raised were responded to in an average of 8 minutes, and all of them resolved immediately.

You'll get the most out of SiteGround with a bit of technical knowledge (it's not fully managed, after all), but you don't have to be a genius, and the support is truly second to none.

I've had several web hosts over the years, and I've been satisfied with all of them, and delighted with most - but so far, SiteGround surpasses them all.

 

User Reviews - Total: 1033

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Site ground has great customer support and service. They have always been able to answer questions quickly and efficiently! I love the 24 hour chat service. I use it regularly and have always been able to get troubleshooting solved. The support team is very knowledgeable. My site runs faster too! Thanks Siteground! Would highly recommend you guys! :)

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I immediately thought to contact the Siteground technical support when an error that google couldnt help me, poped up. The helpdesk agent after greeting me asked me what the problem was. I guided her to recreate the error and very fast she replied back. Unfortunately it was not something she could solve but had to transfer my case to next level and raise a support ticket for me.

In general the HD agent was very kind, precise and helpful.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

The uptime is one of the main reasons I chose siteground but the amazing customer service is why I plan on being a life long customer and will continue to recommend siteground. It has been almost 2 years and I have never waiting more than 10 seconds for a representative to pick up and they always provide the support I need.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

I have been using SiteGround for two Wordpress websites for several years. The first thing I notice is that their tech support is extremely good and responsive. I just had an issue upgrading to PHP 7, for example, and one of their agents took care of it for me immediately over a chat session. I have always gotten agents who really knew what they were doing when I needed them. Their sites also seem more responsive than others I have tried for shared hosting. I notice it, for example, in how fast updates take, and even in how quickly Wordpress responds when I am editing pages. Further, they are good about providing advice. As an example, I made the PHP upgrade in response to an email from them that noted the advantages. They provided a tool that automatically checked my theme and plugins for compatibility.

The prices are not the lowest, but seem reasonable for the quality and especially the service. I have a mid-level shared hosting plan, which seems like a high value point.

Strongly recommended.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been a customer with sitegound for almost a year now. Initially i was with Godaddy and i must say that Siteground is much more reliable , professional and customer service oriented. They provide support 24/7 on chat and phone without long waiting time. Unlike Godaddy, for every small little technical problem , need to wait 45-60min at least. Therefore i'd highly recommend Siteground to anyone.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have to say I'm over the moon with Siteground's service! The user account and Cpanel are easy to use and straight forward, the knowledge-base is very informative. If I have a problem I submit a ticket and it is replied to within minutes!

I would highly recommend Siteground's service to anyone looking for hosting, beginner or expert.

In my opinion they surpass all the other hosting companies I have used in the past - AAA+

The only thing that would be useful would be a forum, but I suppose since the support is so good it may not be needed.

Thanks guys!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Plenty of free addon features included like a Wordpress optimisation plugin, and free SSL. And most importantly, 110% excellent service - responsive, intelligent, simple to use - streets ahead of the other 2 hosting companies I've tried previously. Live chat with around 50 agents available any time of day or night, and usually respond within a few seconds. Go out their way to be helpful and offer impartial advice.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

My first experience with SiteGround customer support - and it's the best support I have aver experienced online. Polite, on point and extremely knowledgable - what more can you ask for? They helped transfer my site effortlessly and made sure I knew what was going on at all times - regardless of my inexperience.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

As and inexperienced small business owner, I'm very happy with the support I've received. Within 2 hours after becoming an customer with them they gave me a call asking if I needed help with anything. Within the last 3 days I've needed their help on a number of issues and they've been nothing but helpfull. I'm very impressed by their service thusfar.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

SiteGround is highly recommended for your website webhost, with several packages to suit your needs. Learnt a lot viewing all web hosts and packages. even got ideas of bulk emailing solutions for my business.
They support acymailing with at least 400 mail sends / hour. Staff members have good speaking skills and very nice patient fellows.

 
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I tried to view my payments under billing which were surprisingly not visible. On chatting with one of the support staff, I was advised that due to a change in payment providers at SiteGround, the accounts were migrated and hence all past bills were no longer visible and could only be sent via email.

I understand that chat services are available, but it's also good to have this type of information on hand without help.

That's all.

Thanks again.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground has been very helpful in assisting me with setting up my new website. They provide many quick and easy options for support and have been very patient since I am very much a beginner. I feel that siteground is a very good value, providing everything one needs to setup and continuously improve a successful website.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I was recommended to Siteground, after suffering a huge amount of downtime from my previous 2 providers - the previous one only lasting 3 days..!! Customer 'Service' was appalling - sometimes having to wait upwards of 2 hours.
From the moment I contacted Siteground, their help was first class - a wait of seconds, was impressive.
I signed up moments later and have been over the moon with the level of service Siteground have provided. So far, 100% uptime - which is amazing, coupled with an impressive speed - 10/10..!!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I'm completely new to website hosting, and SiteGround customer service has been hand holding me the whole way. The customer service is friendly, specific and detailed. They loaded Wordpress for me, told me how to change nameservers and I was up and running with emails straight away. I kept going back to the LiveChat with more questions whenever I got stuck, because the response time was instant. Completely perfect service. Thank you. So far!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Great fantastic service and hosting cannot ask for more from an ISP compared with some Siteground does ROCK!! I have always found the support staff to be very knowledgeable and eager to help. The cPanel is easy to navigate. Keep up the excellent work. Hope to have a long and happy business relationship with Siteground

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

The 24 hour chat support truly makes Siteground a joy to have as the host for my clients websites! I'm well into my second year with SiteGround and I'm always impressed with the quality and speed to solution I get with their support team! Most other hosts are less responsive if not requiring a higher subscription to get this level of service.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

My website has been with SiteGround for more than a year because I just don't have time to switch. When I left HostMonster, the SiteGround people promised a seamless one-click transfer because HostMonster used cPanel; however, that did not happen due to some never-fully-explained glitch. I had to upload the entire website, move domain, move email, etc. All of the password protection that was set up through cPanel had to be redone once the site was moved. It took about one week to discover that the $3.95/month website had very small amount of memory for email accounts, so I had to bump up to the "Grow Big" account, and still have to archive my email every six months. Somewhere along the way a useless add-on called "Hack Alert" got added for an additional fee, and it took awhile before I noticed and was able to cancel. On renewal the monthly fee went up to more than $13.00 per month, and shortly after the renewal, my Domain ID Protection expired and was coming up with a $24.00 renewal AFTER already paying $14.95 to renew registration. I moved the domain registration to Hover and got ID Protection AND an extra year registration for about $11.00, and my domain is still registered with Tucows. As for the service, they do have quick response to the chat line, but the reps are handling many calls at once: after you get that first response it can take a good 5 minutes to get the question in, and 15-30 minutes to get through a simple question to a simple answer. I can't prove that they are talking to three people at once, but if not they sure do not know much about the service. It's about 50/50 as to whether the answer will be right, the action done, etc. Some of the service people are great, but most of them just give you the boiler-plate answer and don't really listen to the question or take the time to understand the problem. It usually takes three times around before a technical support person will actually give a researched answer and/or fix the problem. I hope you are wrong about SiteGround being the best out there, because I will soon be looking for a better service.

 
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I run small 3 small web sites for clubs and community groups to which I belong. I started with 1&1 , then JustHost both of which I was and remain dissatisfied, mostly because when I need support, which is very seldom, they both have been curt and patronizing to the point of being rude. JustHost also did a lousy job of transferring one site from1&1 for which I paid extra and for which they would take no responsibility. I eventually did it on my own with little effort.

I don't remember how I found SiteGround but they have proven to be great value and always provide support politely without making me feel foolish for not knowing something. I always recommend SiteGround to friends and would do so to anyone running a small site with email on a shared server. SiteGound may well be great for bigger users, but I cannot vouch for that.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I had some problems finding the wright tool / link to register my free domain.
I just had the time to enplane my problem and my domain was already registered for me.
This is for me what support should look like. I am looking forward to continue working with siteground.
And thanks to Tervel K

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I love that at 11pm, I could reach out to SiteGround and get help via chat. I was led exactly to where I needed to go and told exactly what I needed to do to get my website up-and-running. Not only that, but the SiteGround rep who assisted me explained why I needed to do those things so that I was learning about SiteGround plus getting my problem resolved.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I set up a SiteGround account for WordPress hosting and I've been really impressed with their services. Their UI is intuitive, their WP wizard install is quick and painless, online support pages are extensive and easy to find answers. Most of all when you can't figure out a problem their support is outstanding. I've used their online chat and never waited more than a few minutes for a support agent. My problems have been identified and a solution found very quickly. They live up to their claim "Amazing technical support is our pride".

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I saw Bluehost being recommended on every blog I landed on. And I was 99.9% close to hosting my new blog with them until that *are you sure?*question kept popping up in my head.

I kept noticing a trend in all the reviews for Bluehost from popular blogs, they were all earning $$$$ as Bluehost affiliates, hence the exaggerated reviews. So I dug deeper for genuine reviews and found out the negative experiences people were having with them.

The one thing that matters the most for any hosting company, is customer service. Imagine your site crashes out of nowhere or goes down for 10+ minutes? Would you mind waiting in a queue for 45 minutes+ to get a response from someone?

I decided to test that out with Bluehost. I opened the live chat at 9.45pm and got my "hello" at 11.27pm. How's that for a first impression?

I went over to siteground because I had read about their excellent customer service and fast page speed, and it was like a breath of fresh air. No kidding. I got my hello within a minute and whatever issue I had solved within 4-5 minutes. Just like that! I've contacted them multiple times now and no fuss nothing.

Bottom line: If you're looking to start a blog as a hobby, go with any web host you like. But if you want to start a blog to make money online, you gotta treat it like a business. Go for Siteground and you'll not be disappointed.
*Remarkable customer service.
*Transparency.
*1 click free migration if you already have a site.
*Significant improvement in pagespeed.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been in the internet business since 1995 and since then I have hosted my 100+ domain names with various hosting companies... LOTS of them!

In all these years, I have to say that if you are NOT with Siteground, then you are setting yourself up for hassles which will be time consuming and expensive.

Siteground stands alone... ALONE as far as service! The last guy who helped me on the Chat brought a tesr to my eye he was soooooo helpful, BAILED ME OUT, and then went out of his way to ask me to take care of myself and not worry about stuff - that this is WHY they are here, to help me! Ivayo is his name. But let me say that it's not JUST him! Siteground goes out of their way, ALL service agents here are on to of their game, they care and they get stuff done with a smile on their face!

I am an acupuncturist by trade who has had to do all of her own website stuff for a long time, and even though I know and have learned a lot since 1995 on the internet stuff... Siteground continues to SAVE THE DAY!

Today, I transfered a colleagues website to 'help' them out. The wordpress page got all screwed up in the transfer... Siteground fixed it all and then went out of their way to tell ME to not get stressed out, it's "Sunday" he told me... he was happy to help!

You don't find service like THIS anymore!

Anna Liza Van Dine - PrivateWellnessCenter.com Morgan Hill California

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Great service! I was ordering online and my order failed. After reaching out via chat, guys called me back within 2-3 mins and explained that I was behind VPN and that was the reason the order did not automatically go through. Order went though within minutes after the call and was able to proceed with domain transfer.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been using Siteground for years for my company websites. Uptime is always like 100%. Web hosting speed is always insane because the servers are all pure SSDs. Supporting is perfect, 24/7, I can chat with them anytime.
For the price, this hosting provider is so steal. A lot cheaper comparing to the others!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have never received better service from a company EVER.

It gives me hope that this is a new business paradigm for the future. On a DIFFERENT web hosting company (the one I'm moving away from) I spent 29 minutes waiting for a chat window to open, then had some disinterested service for a while and left feeling like I'd just wasted an hour of my life. I'd been with that company for years.

SiteGround has AMAZING service.

I've had a few help sessions and I start talking to someone within seconds every time. Like 20 seconds.

The sites load fast as well. Really fast. Even the specs of the least expensive option (StartUp) are amazing (although I can only only vouch for the Grow Big plan)

People are getting sick of me telling them about it :)

-Craig Kirby

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

We're an IT company based out of Texas and have gone through some bad host and some ok and decent one but siteground is at another level. We're pretty knowledgeable but when we need some help these guys always bails us out without that condescending attitude at other hosts.
We dont usually leave reviews but Siteground has been the best company with the best tech support ever.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Ever since switching over to Siteground from 1and1 after 5 years of being with them my experience has been night and day different. Support is fast and knowledgeable, the setup was easy, the documentation is great, my site is fast, the billing is simple and easily understood.

It's allowed me to get everything done much easier and focus on the building of my site rather than dealing with service provider issues. I'm always discovering something new that's just built into the service that I used to be billed for which is amazing.

Definitely a 5 star experience so far.

 
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

OMG! I can't tell you how much I love these guys...other hosting services make you do all the complicated backbend stuff which takes hours of time and years off your life from stress. When I need something done, I just ask support and they've done something mysterious and techy within minutes! Could not be more grateful. They are better than the big names you're considering choosing...go with SiteGround and save your sanity!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Hi. I am a student with McMaster studying Web Design and you hosting company gave us a free year for our studies. I really found all your chat staff to be of great help. I have now moved my company website and e-mail to this hosting. I find that all the staff that I have had the pleasure of chatting with are very knowledgeable.

warm regards,
Nancey

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Fantastic support and features, in particular the newly-added support for SSL over the free Cloudflare plan. I'm also a fan of their multi-level server caching and Wordpress plugin to configure it. They do make setting up complex tasks quite easy, and are on hand to help if you need it. All this combined with fast server speed makes for a 5-star product and service!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have a simple website that has been hosted at Siteground for over 6-years. I lack technical experience to resolve certain issues; and when I have asked for help, these guys have been GREAT! I feel my website located on their facilities is the best I ould have chosen and if I need any advice or help - it's there when I need it. This is a great piece of mind.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been designing and developing websites for a long time. Due to this fact, I have seen my share of hosting services (Hostgator, WP Engine, Dream Host, HostPapa etc.) and I know what I want to find in a web hosting company.

I just love SiteGround. I signed up with them using the WhoIsHostingThis promo and got a 40% discount on the GrowBig plan. The discount certainly helped to sweeten the deal, although the free CloudFlare CDN, daily backups, SSD servers and the free SSL were the primary attractions. In today's business world, you must have a website. If you have a website, it must load fast, be protected and secure, as well as be online all the time. Having SSD disk drives and an extremely fast network connection sure makes the website load fast, having free SSL is essential for e-commerce websites and I appreciate the free wildcard SSL, but what I love most is the uptime. I use special tools that check my websites' http connection every minute and report any downtime. Since I started using SiteGround on October 2016, I have not received a single notification about my website being down. 100% uptime for me.

The price is affordable and if you count all the features you get you can say it is downright cheap!!! Awesome features and extras that maybe not everyone is interested in but that provide a whole new level of control and opportunities are given to you with every package. It is easy to use and the customer support service is friendly and helpful. In all hosting providers I have used, SiteGround has provided the best support. Fast, helpful and professional.

For what it is worth, I recommend SiteGround to everyone that is in need of shared hosting. No matter if you want it for a personal blog or corporate website, for HTML site or a big e-commerce platform, SiteGround is for you. I know it was for me!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

SiteGround rocks. They always help, whether on the chat line or the emails, and I have only good experiences. They have also more advanced software than others on the server. I am very pleased with the service and the technical side of things. Also with the software installer Softaculous, and can recommend them.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground have lightning fast customer support, both in pre-sales and once you are a customer. Their system is really comprehensive and their control panel is easily laid out. There are tonnes of features that are considered optional paid extras at other hosts, whereas they are included free at Siteground. I'm a pretty new customer, but so far I am super-impressed with this team.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

SiteGround is a fantastic company. Their Customer Support Reps are patient, kind and available 24/7. I came to them thru WordCamp Louisville in Kentucky. They were a Sponsor. In fact, they often sponsor other WordCamps around the world, so i want to do buiness with them to thank them. Thank you Mr SiteGround for being a Sponsor of WordCamp Louisville and others around the world! :-)

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Soon it will be my 5th year with SiteGround. The speed of their servers, high quality - the newest server components like SSD with working all infrastructure. Well from connection to servers they are the best. Wheile being with them I had 2 websites in Europe with anpoother provider but after few months I moved them to Siteground too. Doesn't matter if your website is in USA or Europe they are company that is the best. Some time ago they offerd additional service to speed up the website with CloudFlare. From cpanel of Siteground, you can set up account of CloudFlare for about $12 when separate (almost identical) service from CloudFlare is about $12. This can bring (in my case) ping from 35-40ms to 5-8ms and there is no additional (except activate) work to do.
Support is super and very knowledgeable, proffesional and FAST. They answer very fast - few times I checked the times and it was crazy like even 3-5 minutes and if there was a bigger problem they send info how long this may take, like today when I write this it took them about 15 minutes to fix it, wow I love those guys!
I host with them 5 websites and 6-th website I'm creating now will be hosted also by SiteGround.
They are really affordable, I hate word cheap but they also offer cheap packages with the same quality and speed as for bigger men. Anyway, if you want the best hosting that is affordable and fast , great tech support go with SiteGround! Adam Kedzierzawski not to advertise but you can check my websites on their servers (some parts of my websites maybe under construction but still you can see and check ping and so on ) if moderator of this reviews will remove my websites addressess that ok. http://adamkedzierzawski.com/ , http://amtir.com/ , https://www.znajdz.com/ , http://ocenmnie.com/

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

Siteground help me to resolved many problem, they are fast and speed to response. The customer service are cool and pleasant. They help me also to resolved a billing problem, they offer me an more time to make my website backup. The only support its good and the server run speedly. I'm happy. They stay my favourite hosting.

 
★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I leave bluehost and come here. Very good support! That is very important! And you always know how much have resources left. It is clear what you get and what you spent. But biggest good thing is support from SiteGround. That support is very helpful for people without programing knowledge and people who need bigger requests for web sites.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

This is my 3rd year with SiteGround, and the first time I'm not stressing about every time I need to contact the service. Over the past 10+ years, I've been with 3 different hosting providers, some "award winning customer services" were impossible to reach, while some failed at providing what they sold you.

Anyways, during my 2nd year with SG, I was confident enough to start transferring my other websites to them, and as of now I host 3 websites at SG, and counting. There were no hidden fees. No "you're limited to this or that". Not once did any of the sites crash. They may seem expensive, but they're really not for what you're getting.

And most importantly, I absolutely love the costumer service. They don't talk to you like robots, you can crack a joke or two, they are super friendly, and they will handle everything for you - sometimes even the stuff you need to do on your own (like, setting up WP).

SG, you rock! Cheers to many years to come!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

SiteGround are fabulous. I've been using SiteGround for a little over a year now for a number of websites and sub-domains and they've been fantastic. The live chat seems to be always available and the staff know their stuff, are knowledgeable, helpful and friendly, nothing is too much trouble. Hosting is generally much of a much so the thing that always sways it for me is the level of customer support and SiteGround win that's hands down over other hosting providers I've used in the past. The services and packages they offer are very good, and their user interface clear and logical. I've had no downtime that I'm aware of.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

SiteGround Rocks, they have all the features you need and their support is fast and knowledgeable.
I have had a couple of issues I had to contact support for, turned out they were my own issues.
But support tracked them and fixed them for me. The platform is very user friendly and the hosting
is excellent. I have not had an issue that was because of their service, that is excellent as well.
Ken Pringle

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Guys, I live in Italy and use your service thanks to the publicity of famous Italian blogger. They are right when they say that you are the best, that Siteground is the best service. All the problems I had (not many, but there was someone) have always been solved in a short time. The technical team is well prepared and knowledgeable that very kind. You're the top, and you deserve every success.
I'm really happy to be your customer.

 
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I would have to say that the customer service representatives at Site Ground have been so instrumental in helping me get back into owning my own website again. They are always here to assist around the clock. I am quite shocked at the quick turnaround. I come from another webhost not happy but I finally have found Site Ground. I would recommend it to anyone searching for a place to set up a website.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

After years with GoDaddy and the headaches I had to deal with while being hosted with them, SiteGround is a breath of fresh air. SiteGround offers support in the form of Chat, phone and email. They have saved my bacon on many occasions. They provide awesome support for both Wordpress and Woocommerce. You can't go wrong with this folks!!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground rocks. Support is unbelievable. From the easiest of questions to the most difficult, the team always manages to help with the situation and make those of us on the other end feel honored (not stupid) while doing it. Your technology is terrific, but your customer service and support is beyond measure!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

An advanced tech support ticket was raised as the on line chat support was unable to help.
Tech support responded and fixed the issue and provided me a quick tutorial should I need to use a work around for issues with deprecated code within ten minutes ...... you wont get that in most places

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

The folks at Siteground have always been top notch. I cannot say perfect but much better than any of their competitors I have dealt with. I have great uptime and fantastic support. When renewal time came I was presented wit ha pretty decent deal. Not the cheapest but I know what I have here and will pay the extra.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Very pleased! After much research and comparison of reviews/fetures, we elected to move our hosting to SiteGround. The migration (handled by SG Team) was fast and flawless. Our site load time is now very consistent, and is substantially faster! It was averaging/fluctuating between 2.3s - 8.4s, and now it is staying around 1.1s.

We had some difficulty getting the SSL situation handled, and did not realize we needed to reset MX records, but it all was resolved through excellent customer support.

We are very pleased, and strongly recommend SiteGround for hosting and related services! Thank you!!!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I am a longtime user of Crazydomains and Godaddy, recently one of my clients asked me to transfer to siteground and the change is UNREAL! I regret ignoring reviews and not jumping on Siteground years ago.

The support is 10/10, speed is about 200% faster and features are super simple to use. My move was difficult, I made a few mistakes when I calibrated my Wordpress site, but Martin Vulchev from Sitegrounds tech chat fixed everything, then tweaked my cache so the website loaded faster and then sat with me for 30 minutes to help me deal with Crazydomains.
11 out of 10...

 
SiteGround logo

SiteGround

siteground.com Location: US Founded: 2004

Pros: 24/7 Customer Service , 99.9% Server Uptime , WordPress Experts

Cons: No Windows-based plans

What is SiteGround.com?

SiteGround is a Bulgarian web hosting company. It has been providing services since 2004. It has employees in 13 countries, and localized websites for customers in the US, Europe, Spain, the UK, and the rest of the world.

SiteGround prides itself on high quality services, and attention to detail in its support provision. It provides the full spectrum of hosts, from SSD-based shared hosting to managed WordPress, cloud, and dedicated servers.

Services and Specializations

SiteGround combines the latest technologies with a broad range of hosting plans. Even on cheaper shared hosting packages, SiteGround crams in features that other hosts sometimes skip over.

All packages come with managed WordPress options, including free site transfer, automatic updates, and WP-CLI for command line control. On its more advanced shared plans, customers get SuperCacher, Git integration, and the ability to create cloned staging sites. This puts SiteGround up there with some of the top competitors in the managed WordPress hosting market. It's very clear about its commitment to both WordPress and Joomla!, with specific hosting packages tailored to both.

On all shared hosting plans, customers benefit from free daily backups, and SSD storage for snappier page load times. It provides free SSL certificates from Let's Encrypt, and has free CloudFlare CDN integrated into its control panel. You won't get some of these features from rival hosts, particularly at the cheaper end of the scale.

Cloud hosting is a flexible form of VPS hosting, including full management, instant scaling, and a choice of 4 CDN datacenter locations. Its dedicated server packages are also fully managed, and include the same WordPress benefits as the shared hosting plans.

Infrastructure

SiteGround uses datacenters in Chicago, Amsterdam, London, and Singapore. This gives customers the option to choose their closest facility, improving load times for their websites. All plans include the option to choose a datacenter; just use the drop-down list on the checkout page and select the one closest to you.

This isn't the only way SiteGround puts speed at the center of its service; it also runs NGINX rather than Apache on shared and cloud plans, and offers SuperCacher on some packages. SuperCacher is a custom cacher built on NGINX reverse proxy, and SiteGround also deploys PHP 7 for further efficiency boosts.

Many of the network monitoring and technical tools used at SiteGround have been developed in-house by its team, including a custom take on Linux containers, a bespoke backup system, custom server monitoring tools, and security features developed in-house.

Support and Customer Service

You can pay for your hosting with most common credit or debit cards, including American Express, or from your SiteGround wallet. Contracts last for 1, 2, or 3 years before automatically renewing.

SiteGround offers support 24/7 every day of the year, and by phone using local phone numbers for many countries. Its operators are based at the company, and speak English. It has a ticketing system for written support inquiries, and the expected response time is published on its website.

The company uses load balancers for support requests, ensuring that enquiries are spread efficiently over available operators. It provides support on hosting issues, applications, and modules or plugins for your chosen CMS or platform. This is unusual, because support for scripts and applications is a step beyond the assistance that most hosts provide.

Within the first 30 days of your contract with SiteGround, you can apply for a full refund if you wish to cancel. This guarantee applies to all products except paid support, domain names, cloud hosting, and third party services. For a full list of terms, see SiteGround's legal disclaimer.

Uptime Guarantee

SiteGround's uptime guarantee on all hosting is 99.9%, which would allow approximately 44 minutes of downtime over one calendar month. However, uptime is measured over the course of a year.

Here's the good news: credits for excessive downtime are automatic. You won't need to apply for a credit if uptime falls below the published figure. A credit for one month's hosting for every 1% of downtime will be automatically posted to your SiteGround wallet. Credits cannot exceed your current contract term, or 12 months, whichever is shortest.

Summary

SiteGround has clearly thought about its services in great detail, and goes the extra mile to provide services that other hosts skip. It ticks all of the boxes for WordPress and Joomla! hosting, and its backups and speed boost services are well designed. SiteGround doesn't offer monthly contracts, so be sure to check out the service within the money-back guarantee period to make sure it meets your requirements.

Last updated: 2017-03-24

SiteGround Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
StartUp WordPress PHP Firewall Protection PostgreSQL CentOS Python 10GB Unlimited $3.95/month
Usual price:
GrowBig WordPress PHP Firewall Protection PostgreSQL CentOS Python 20GB Unlimited $7.95/month
Usual price:
GoGeek WordPress PHP Firewall Protection PostgreSQL CentOS Python 30GB Unlimited $14.95/month
Usual price:
Entry Cloud WordPress PHP Firewall Protection Java PostgreSQL WHM 20GB 5TB $60.00/month
Usual price:
Business Cloud WordPress PHP Firewall Protection Java PostgreSQL WHM 40GB 5TB $80.00/month
Usual price:
Business Cloud Plus WordPress PHP Firewall Protection Java PostgreSQL WHM 60GB 5TB $100.00/month
Usual price:
Enterprise Cloud WordPress PHP Firewall Protection Java PostgreSQL WHM 80GB 5TB $140.00/month
Usual price:
Reseller Hosting WordPress PHP Firewall Protection PostgreSQL Python Linux 10GB $42.00/month
Usual price:
Entry Server Dedicated Hosting WordPress PHP Firewall Protection Dedicated Server Java PostgreSQL 500GB 5TB $229.00/month
Usual price:
Power Server Dedicated Hosting WordPress PHP Firewall Protection Dedicated Server Java PostgreSQL 1TB 5TB $329.00/month
Usual price:
Enterprise Server Dedicated Hosting WordPress PHP Firewall Protection Dedicated Server Java PostgreSQL 2GB 5TB $429.00/month
Usual price:

SiteGround Frequently Asked Questions

  • Can I choose a datacenter location?

    Yes. SiteGround uses datacenters in Chicago, London, Amsterdam and Singapore. If you sign up for a dedicated hosting plan, you can choose the continent that your server is located in.

  • Is there a money-back guarantee?

    Yes. There is a 30-day money-back guarantee. You can cancel your service within the first 30 days and receive a full refund. The money-back guarantee does not cover cloud or dedicated hosting, and there are some restrictions on reseller plans. You must raise your request through the User Area to claim your refund.

  • What payment methods does SiteGround accept?

    SiteGround accepts payment by VISA and MasterCard. Payments must be made for one, two or three years' service. However, if you want to trial its service, you can also pay for one month before committing to a longer contract.

  • Will SiteGround back up my website?

    SiteGround stores 30 backup copies of your website at any time. Crucially, these backups are user-accessible, so you can restore them yourself from cPanel. Many hosts don't allow you to access their backups, so this is a good feature to have. You can also create manual backups through cPanel at any time.

  • Does SiteGround offer free site migration?

    Yes, SiteGround will migrate one existing website free of charge, without downtime. This includes WordPress websites. If you need more help, SiteGround provides 24/7 support to get you up and running quickly. If you need help moving your domain to SiteGround, it has step-by-step tutorials in its help center.

  • Does it offer one-click installers?

    SiteGround has a WordPress and Joomla! auto-installer, so you can get your site up and running within a few minutes. It also has an automatic updater tool, a caching feature (Premium plans only), and the ability to create staging instances. The host offers multiple tutorials, as well as free themes for both platforms. All of these resources are available via its website.

    You can also access more than 230 one-click installer scripts via Softaculous. Note that Fantastico has been discontinued by SiteGround. If you don't want to create a Joomla! or WordPress site, you can use the SiteGround website builder to build a site using templates. 

  • How does SiteGround secure web hosting accounts?

    SiteGround isolates shared hosting accounts from each other, which prevents malware from spreading from one shared hosting customer to the next. The company has also rolled out more than 800 custom firewall rules to prevent malicious hacks.

    You should still take measures to keep your website safe from hacking, including using a strong password for your account, and taking advantage of its automatic updates for WordPress and Joomla!.

  • Is Windows hosting available?

    SiteGround offers Linux hosting only. It does not offer Windows hosting. 

  • What's SiteGround's uptime guarantee?

    SiteGround guarantees 99.9% uptime, averaged over a 12 month period. If it fails to provide that, it will provide an account credit. The amount of downtime will determine the value of the credit you receive. SiteGround does this proactively, so you don't need to monitor uptime yourself. It provides an uptime calculation in its User Area for each customer.

  • What control panel does SiteGround offer?

    All plans come with cPanel. There are no extra fees for cPanel on any plan. Reseller, dedicated, and cloud hosting plans also come with WHM.

  • Does SiteGround offer VPS hosting?

    SiteGround provides cloud hosting instead of VPS hosting. Cloud hosting offers very similar specifications to VPS hosting, with the ability to scale up your plan on demand. All cloud hosting packages are fully managed.

  • Is there a reseller hosting plan?

    Yes, SiteGround has a reseller hosting plan with a scalable volume discount, so you receive a better price as your requirements increase. Resellers also benefit from a discount price on domain name registrations.

  • Does SiteGround offer management with dedicated hosting plans?

    Yes. Management is included as standard on all dedicated hosting plans.

  • What programming languages does SiteGround support?

    SiteGround supports many scripting languages, including Perl, Ruby on Rails, and multiple versions of PHP, including PHP 7. It also supports Python, but you'll need to run Python scripts inside the cgi-bin folder. 

  • Can SiteGround provide specialised Magento support?

    Yes. SiteGround has a hosting plan optimized for Magento Community Edition. The plan includes shared hosting with CloudFlare and Railgun, free Magento install (via support or Softaculous), free site transfer from another host, and specialized Magento support. SiteGround provides free Magento tutorials on its website.

  • Which version of Linux will I get on my dedicated server?

    SiteGround uses Apache/Nginx and CentOS on its dedicated servers.

  • Do SiteGround plans come with a CDN?

    Yes. All SiteGround plans include CloudFlare.

  • Does SiteGround offer unlimited storage and bandwidth for shared hosting customers?

    No. SiteGround does not include unlimited storage and bandwidth with its shared hosting accounts. The limits it has set are adequate for the vast majority of use cases. If you hit the limit on your chosen plan, you will be asked to upgrade to the next tier.

SiteGround Features

All Features

  • 24/7 Support
  • 4images
  • AbanteCart
  • Access Logs
  • Ajax
  • anyInventory
  • Apache
  • ATutor
  • b2evolution
  • bbPress
  • Beehive
  • BIGACE
  • BSDs
  • BuddyPress
  • CakePHP
  • Catch-all email
  • CDN
  • Cerberus
  • CGI Access
  • CGI Calendar
  • cgiemail
  • CiviCRM
  • CloudFlare
  • CodeIgniter
  • Concrete5
  • Coppermine
  • Coranto
  • Cotonti
  • Credit Card
  • CubeCart
  • cURL
  • Custom Error Pages
  • DocFaq
  • Dokeos
  • DokuWiki
  • Dolibarr
  • Dolphin
  • dotProject
  • Dreamweaver
  • Drupal
  • Drush
  • e107
  • EGroupware
  • Elgg
  • Email Forwarding
  • Exif Support
  • ExpressionEngine
  • Fantastico
  • File Manager
  • Firewall Protection
  • FormBuilder
  • FormMail
  • Free Shopping Cart
  • Gallery
  • GD Support
  • GTChat
  • Help Center Live
  • Hotlink Protection
  • Image
  • ImageMagick
  • IMAP Support
  • Instant Activation
  • Invision Board
  • ionCube Loader
  • Joomla
  • KompoZer
  • LifeType
  • LimeSurvey
  • Live Chat Support
  • Mac
  • Magento
  • Mailman
  • Mambo
  • Mantis
  • MariaDB
  • markItUp!
  • MaxCDN
  • MediaWiki
  • memcached
  • MemHT
  • Mercurial
  • Moodle
  • MyBB
  • node.js
  • Nucleus
  • Open-Realty
  • OpenX
  • OrangeHRM
  • osCommerce
  • osTicket
  • Oxwall
  • paFileDB
  • Phar
  • Phone Support
  • Phorum
  • PHP 5
  • PHP 7
  • PHP Groupware
  • Php Pro Bid
  • PHP-Nuke
  • phpAdsNew
  • phpBB
  • phpCOIN
  • phpCollab
  • phpESP
  • phpFormGenerator
  • phpFreeChat
  • phpLD
  • phpList
  • phpMyAdmin
  • phpMyChat
  • phpMyCounter
  • phpMyFAQ
  • phpMyVisites
  • phpPgAdmin
  • PHProjekt
  • PhpWiki
  • Pligg
  • PmWiki
  • PrestaShop
  • Private SSL
  • PunBB
  • Quick.Cms
  • Railgun
  • RapidWeaver
  • sandvox
  • Shared Hosting
  • ShopSite
  • Simple Machines
  • SkaDate
  • SMTP
  • Snapshot Backups
  • SocialEngine
  • Softaculous
  • SourceGuardian
  • Spam Filter
  • SpamAssassin
  • SSD
  • SSH Access
  • Student
  • SugarCRM
  • Support Forum
  • SVN
  • Symfony
  • Tiki Wiki
  • TinyWebGallery
  • TomatoCart
  • Transfer Support
  • TurboGears
  • TYPO3
  • Unix
  • Vanilla Forums
  • vBulletin
  • Video
  • ViPER
  • VirtueMart
  • vtiger
  • WAP/WML
  • WebCalendar
  • Webmail
  • website-x5
  • Windows Media
  • XML Parser
  • XOOPS
  • Xpoze
  • XRMS
  • YaBB
  • Yii
  • Zen Cart
  • Zend Optimizer
  • Zenphoto
  • Zikula
  • Zurmo

How does SiteGround compare to their competitors?

Overall ★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★
Visit SiteGround
Overall★★★
Overall★★★★
Overall★★★★
Overall★★★
Overall★★★★

Price Comparison

SiteGround$3.95
BlueHost$2.75
iPage$1.99
InMotion Hosting$2.95
HostGator$3.40
A2 Hosting$3.92

WhoIsHostingThis Recommends

Want a Free Domain Name?

Already a SiteGround customer? Write an honest & helpful review & earn a free domain from Domain.com if we publish it. Learn more...

Take a deep breath and think about exactly what you want to say about SiteGround.
Please be specific: we're only interested in hearing that SiteGround rocks/sucks if you can explain why.

Next step

Claim Your Free Domain

If we publish your review, you will earn a free domain from Domain.com.

(We hate spam - see our privacy policy)
Terms & Conditions