Add Your Review for Siteground

Siteground Reviews

Key Features

  • PHP
  • WordPress
  • Uptime Guarantee
  • Money-Back Guarantee
  • Backups
  • MySQL
  • Control Panel

Most Helpful Customer Reviews

★★★★★
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Value
★★★★★

I had been through the ringer so to speak with other hosting companies. I was with Hostmonster as a starting hosting company for my web site and was always having down time and spent HOURS chatting with tech teams and such to get my site up and running on a regular basis. With their team you never knew if you were getting someone knowledgeable in the area or not. I'm trying to grow my business and take care of my children at home - I don't have time for that. So after a major outage (for the 3rd time in the year and no refunds were being issued) I had enough and moved on.

From their I went to Arvixe. They were about in the same price range and seemed nice. But with all the trouble going through a site transfer and down time after a promise it wouldn't happen - that was a bad start for me and could see where it was going. So I took a deep breath and thought I'd be stuck going back to Hostmonster. Then I found Site Ground.

Site Ground is more expensive (I use the Cloud service) BUT you get what you pay for. I'm paying TWICE as much, but my site is really up 99% of the time - compared to being down 40-50% of the time. The service to get things repaired are quick - usually within 1 hour, but generally about 15 minutes for me. Many times the tech team already has an issue discovered and is working on it before I contact them! That's something I didn't get from either of the above service providers. Maybe the other guys work for small town sites with hardly any visitors, but I get quite a bit of traffic and run a large site so performance and a good tech team is a MUST. If anyone wants a RELIABLE service, go with SIteGround. I've been with them for about 6 months now and have been nothing but happy with them.

Down time and technical difficulties will happen with anyone - they're computers and that's the downfall, but the less the better. With Siteground you get more service, faster site speed and a great staff to help! I never felt so passionate about writing a review (without being compensated) as I am for this company.

★★★★★
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Uptime
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Value
★★★★★

I have been with many different web hosts over the years and I'm voluntarily writing this review because I am really happy with SiteGround. If you have a WordPress or similar site, and are looking for the most features for the lowest price, they are your solution.

I only know their support technicians are great because I have had to contact them on two occasions to fix a problem that I caused.

Why is that significant?

I'm always a little leery when I read about how great a host's tech support is when the customer indicates how quickly the host responded to an outage. Really there shouldn't be an outage in the first place. Second should there be an outage, the customer shouldn't even need to be involved. I don't want to have to contact tech support if that were to happen. It should just simply be fixed.

It seems obvious to me but unfortunately it isn't obvious to many web hosts which is why I'm happy with SiteGround.

★★★★★
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★★★★★

I'm using SiteGround to host WordPress sites. They offer all the premium features of the top-end managed sites, but at a fraction of the cost. In the Geek package, you get Varnish caching, Memcache (both of which can be controlled by their own custom plugin) AND Clouflare Railgun support. This combination makes your site blazingly fast.

But what's best is their support. They boast about a 10 minute response time to their tickets, and that's no idle boast. The last four tickets I raised were responded to in an average of 8 minutes, and all of them resolved immediately.

You'll get the most out of SiteGround with a bit of technical knowledge (it's not fully managed, after all), but you don't have to be a genius, and the support is truly second to none.

I've had several web hosts over the years, and I've been satisfied with all of them, and delighted with most - but so far, SiteGround surpasses them all.

User Reviews - Total: 488

★★★★★
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Value
★★★★★

Even though I have used several web hosts, this webhost (Siteground) is the best I have ever come across. Just as they mentioned on their site that they have 24/7 technical assistance team available, I stand to 100% agree with them. Because on several occasions, my site was dropped off the server, and whenever I noticed such, I quickly contact their support, who immediately helps me fix the problem.

For example, on May 26, 2015, my website was attacked by bots, who completely made it inaccessible to me throughout that day, but when I contacted support, they did the magic as fast as they could... And guess what? Not only have the bots been check-mated, but my site's security has also been enhanced by the experts. I love siteground, and want you to use them as your host. I bet you, signing-up with Siteground will be the best decision you shall ever take!

★★★★★
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Value
★★★★★

We have had our website hosted by Siteground for over a year now. We moved it to Siteground after we had support issues with our previous provider. Siteground has been great! Can't say enough about the support when we have had issues to resolve, they are always quick and offer very good solutions.
If you are looking for a great host for your website, look no further!

★★★★★
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Value
★★★★★

I am maintaining a lot of Joomla! sites for my customers.

I moved to siteground and was instantly impressed by the amount of features they offer, it is much more than other hosters do.
For example the Joomla staging makes updating / Migrating much more comfortable, without having a downtime.

Also siteground offers the best support I've used so far! The live chat is very quick and technical competence of the supporters is above average! The siteground staff is not just helping with minimum effort, I always feel like they are achieveing the best possible solution for me!

One thing that could be improved is the billing options. In Germany, copanies usually do not like to use credit cards or paypal. A recurring bank transfer options would be nice!

★★★★★
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★★★★★

Siteground staff is always helpful, polite, and willing to answer any question about my site, no matter what it might be. I have been blogging on Blogger for over 7 years, and thought I knew what I was doing, but Word Press is a completely different ball game, and Siteground has been invaluable in helping me set up, and run my site. I'm always happy to recommend them to any blogger looking to self host.

★★★★★
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★★★★★

I have to say - I have never worked with a more responsive support team and I appreciate that. I have had some very minor issue with down time for a few minutes here and there - have not nailed down exactly why but other than that there have been no incidents and those were very very minor. Thank you sitegraound for being a great service provider

★★★★★
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Value
★★★★★

SiteGround always offers quick, fast, detailed reports. Now it's not only fast replies that I love from them (their live Technical support chat is a click away on their main site) but that they give relevant responses. I've had so many hosts that give you cookie cutter or canned responses which only add to the frustration, but I never get that with SiteGround. Plus, SiteGround prices are excellent.

I have sites that get a couple million hits a month, and SiteGround hosts that cheaply with no problems.

★★★★★
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★★★★★

Very pleased with Siteground. I am a complete novice but I feel very well supported. Their live chat feature was very useful to help me start my website. They will even transfer my site from the Wordpress site free of charge, although it might not look exactly the same.

★★★★★
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★★★★★

I just submitted a support ticket to siteground for a technical issue I didn't understand and they resolved my issue within 5 minutes!
I'm Impressed!
I could have experienced a whole day of downtime waiting for assistance with this issue but now that it's been resolved so quickly I can keep moving forward with my business. I really like knowing that if I ever run into trouble again I can expect very prompt (and helpful) assistance.
Cheers siteground!

★★★★★
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★★★★

Its good hosting company I am one of the resaller customers, you guys changed the capacity from 780GB to 10GB with out informing us. if you are decreasing the space capacity you should also decrease the price for one resaller credit. Everything is cool but you know i have almost 22 websites with you but am not happy with the space reduction. My customers are not happy with this one.

★★★★★
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Uptime
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Value
★★★★★

I've been using Siteground for the past years, and I don't even consider the option of moving to another provider. Their support is efficient and are always willing to assist you no matter how small your issue is.
PLUS! I love the fact that they're european based!

+ See More Reviews

Siteground

siteground.com Founded: 2003

In 2003, a small group of IT professionals got together to form SiteGround as an alternative to using the hosts that they had encountered as regular customers in the marketplace. SiteGround is a privately-owned company.

Company and Services
SiteGround has offices in Bulgaria and Spain. SiteGround mainly provides web hosting for individuals and small business and looks after somewhere in the region of 350,000 sites.

SiteGround offers Linux-based shared, cloud, dedicated and reseller web hosting packages.
They support Prestashop, oscommerce, magento and other e-commerce applications -- for those looking to start an online shop.

The company claims to use extremely fast and reliable servers and quotes a 99.9% uptime, although this is not guaranteed. Technical support is mostly handled by the European office and is available 24/7 by email.

As an avid supporter of open source software, SiteGround offers hosting which includes several free applications such as Joomla, Drupal and WordPress - making it potentially a good choice for web designers and bloggers who favor this type of software.

In both 2007 and 2008 Best Host Directory selected SiteGround as the ‘Best Web Hosting Company’. The directory’s awards are compiled from customer reviews.

Server Location
Data centers are located on three continents: North America, Europe and the Asia-Pacific region. Specifically: Chicago, Amsterdam and Singapore.

Related Links
Knowledge base: http://kb.siteground.com/
Support: http://www.siteground.com/support.htm
Forums: http://forum.siteground.com/

Siteground Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
StartUp Shared Hosting WordPress PHP PostgreSQL CentOS Python Linux 10GB Unlimited $3.95/month
GrowBig Shared Hosting WordPress PHP PostgreSQL CentOS Python Linux 20GB Unlimited $7.95/month
GoGeek Shared Hosting WordPress PHP PostgreSQL CentOS Python Linux 30GB Unlimited $14.95/month
Cloud 1 Cloud Hosting WordPress PHP PostgreSQL WHM CentOS Dedicated IP 40GB 1TB $68.95/month
Cloud 2 Cloud Hosting WordPress PHP PostgreSQL WHM CentOS Dedicated IP 60GB 2TB $88.95/month
Cloud 3 Cloud Hosting WordPress PHP PostgreSQL WHM CentOS Dedicated IP 80GB 4TB $108.95/month
Cloud 4 Cloud Hosting WordPress PHP WHM CentOS Dedicated IP Linux 150GB 5TB $138.95/month
Entry Server Dedicated Hosting WordPress PHP Dedicated Server PostgreSQL WHM CentOS 500GB 5TB $229.00/month
Power Server Dedicated Hosting WordPress PHP Dedicated Server PostgreSQL WHM CentOS 1TB 5TB $329.00/month
Enterprise Server Dedicated Hosting WordPress PHP Dedicated Server PostgreSQL WHM CentOS 2GB 5TB $429.00/month
Reseller Hosting Plan WordPress PHP Python cPanel Perl MySQL 10GB $42.00/month

Siteground Frequently Asked Questions

Siteground Features

All Features

  • 24-7 Support
  • anyInventory
  • CDN
  • CentOS
  • CloudFlare
  • cURL
  • Dolphin
  • Email Support
  • Exif Support
  • ExpressionEngine
  • FlatPress
  • Free Shopping Cart
  • GTChat
  • Help Center Live
  • Image
  • Instant Activation
  • ionCube Loader
  • Joomla
  • LifeType
  • Live Chat Support
  • Magento
  • markItUp!
  • MaxCDN
  • MemHT
  • MyBB
  • osCommerce
  • osTicket
  • Oxwall
  • Phone Support
  • PHP 5
  • Php Pro Bid
  • Pligg
  • PostgreSQL
  • PrestaShop
  • Python
  • Railgun
  • sandvox
  • Shared Hosting
  • ShopSite
  • SMTP
  • Softaculous
  • SourceGuardian
  • Spam Filter
  • SpamAssassin
  • SSH Access
  • Support Forum
  • TinyWebGallery
  • Transfer Support
  • vBulletin
  • ViPER
  • website-x5
  • XML Parser
  • Xpoze
  • Zend Optimizer
  • Zikula

How does Siteground compare to their competitors?

Overall ★★★★
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Features
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Uptime
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Value
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Visit Siteground
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More Siteground reviews

★★★★★
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Value
★★★★★

I am so pleased with the turn around of my support tickets, less than 5 minutes on average, and the high level of service your representatives provide. Thank you!

★★★★★
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★★★★★

The support I've received from Siteground in the short time I've been with them is phenomenal, and far exceeds my previous hosting support. They are prompt, thorough, and have exceptional documentation that is easy to follow for people with all levels of technical knowledge. My entire organization can easily submit tickets and understand exactly how to proceed. Siteground's built-in caching and security features are incredibly intuitive and simple to use, and my clients have actually noticed the increased performance. They are worth the money in every way, and I'm incredibly happy to have made the switch.

★★★★★
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★★★★★

Every single month my site www.wild4roots.com goes down with SiteGround. I'm not sure about all these other reviews? No way am I the only one having this bad luck with a website with very low traffic.

Strange??

They do fix the site pretty quickly but I don't check my site everyday to know how long its been down.

I'm looking for another webhost company. Only with siteground for 1 year and 1 year too long.

★★★★★
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Uptime
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Value
★★★★★

Honestly, I never leave reviews on forums because I usually feel it's a waste of my time/ like no one will read them - but this time I don't care because Siteground is just so awesome they deserve a great review. To be succinct, I don't know where the world would be without Siteground. I've tried 3 other hosting companies and their support **sucks**; Siteground is friendly (not the fake friendly kind either) and most important efficient, helpful, and competent. I love too that on chat you can "upgrade" immediately to a senior though I've rarely needed to do that. They are super quick and responsive (other hosts - i know because i've tried- send you through a runaround with their tech team until you want to kill them or yourself - not literally, obvi) . Anyway, I'm pretty sure every time I interact with siteground i think "where would the world be without siteground". Ok, that's it.

★★★★
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★★★★★

I'm an ole fart who actually ran a big dot com (for a while); but always hired people to do the stuff, I'm now attempting. Siteground has been very impressive, thus far, in willingness to assist and ability to resolve issues quickly. Thanks Much!

★★★★★
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★★★★★

They always do the best to help :) and they are so professional too, they work so hard fix any situation with your services with Siteground, definitely they are the best :) don't look for another hosting provide.

and look how my website is so fast: http://www.monzongraphicdesign.com

★★★★★
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★★★★★

Siteground is right place for anybody to start their business. There support is excellent and if you have any problems either on your server side or from your end, they are going to solve this very soon. I am pleased to host my wordpress site here which I would recommend others.

★★★★★
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★★★★★

The support at Siteground has been awesome. They provide excellent service and are very helpful when you have a question. I would highly recommend them! Our site performance and uptime has been much improved from our last hosting provider.

★★★★
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★★★★★

Siteground is amasing. Rocks.

The best part about siteground, is their fanatic support. 2 reasons for that:

a. When you open a support ticket, it gets answered almost immediately.
b. The quality of answers here takes the pie. They have technically qualified people on support. That makes the difference.

We love siteground, period.

★★★★
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★★★★

The hosting is great, although recently one of my websites has been going down a lot, but the support is great, and otherwise with my other websites they have been going great. The interface is modern, yet easy to use and there is lots of options to choose from when starting up your website. I would definitely recommend Siteground!

★★★★★
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★★★★★

I recently moved two of my websites to Siteground. I was looking for a hosting provider that would provide easy access for development and especially had services that provided better security. Siteground not only met these requirements but in my opinion has so far exceeded what we needed for our sites. I appreciate how quickly they respond to service tickets and the great tools they offer.

★★★★★
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★★★★★

Great Hosting . Better than hostgator and any other host. 99.9% uptime . Web pages load very quickly . Hassle free support and a wonderful hosting account . I have used many hosting providers such as hostgator, godaddy dollar2host, hostripples and some others but siteground a reliable provider . Love Siteground. Friendly support.

★★★★★
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★★★★★

We are a internet communications company and we have so much faith in site ground for the wonderful quality, up time, and the service is the best i have ever seen that we are hosting our websites outside with them instead of having our own in house people handle it. They are worth every penny and then some. We have referred customers to them already.

★★★★
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★★★★

I had a problem with site verification and it was solved asap and even went out of their way and did the verification for me. Siteground rocks so far. The response rate via chat is superb but not so by phone as I had to wait and hung up.

★★★★★
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★★★★★

Easy to Use, Great service, Excellent Support, Slick and Efficient. I am truly impressed. I believe if they are not the major player in hosting if they keep up the level of service I have received consistently over the last three years, I have no doubt they will be the top player in the field in no time.

★★★
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★★★★★

Overall I think Siteground is pretty good, however, I do not like that I have to do everything through support tickets. I use another hosting company for some customers of mine, and I prefer to speak with a technical support person. I find it frustrating to have to wait for an answer. The answers do come fairly rapidly, but although this may be more efficient for Siteground, it is not efficient for me, since I have to wait glued to my mailbox to wait for an answer. What could be a 10 minute conversation, resolved quickly over the phone, turns into a 3 hours turn around time, while we send messages back and forth. The few times I have called for tech support, I have always been asked to make a support ticket instead, since the people manning the phones are not GURU techs.

That being said, every support ticket has been answered satisfactorily in the end. I just don't like the prolonged process.

★★★★★
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★★★★★

From the moment we first started with Siteground, I knew I had made the right choice. First, they helped me migrate my Magento-based website after my original developer/host just went belly up and didn't tell us he'd sold the business. Siteground made the transfer easy, and we got it done the right way on the first try.

Since then, Siteground has been there for me time after time after time: Back up issues, upgrade/update issues, template changes... and their support team is QUICK! I can submit a ticket at 1am before I fall asleep, and when I get up at 7am I can see my answer has been sitting their waiting for me for several hours.

If you value real service and real support, then there is no better choice than Siteground.

★★★★★
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★★★★★

Ivan killed it transferring my domain. He was able to address all of my questions for a highly visible client and take care of all the things I didn't know how to do or even explain. He was knowledgeable and was great to work with. Siteground has been outstanding with its support and overall reassurance to get my site up and running.

Thanks SiteGround!!

★★★★★
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★★★★★

I only give you guys 5 stars is because that's all is available. Customer support was super duper awesome :), i spoke to a guy name @Konstantin K and he was really helpful and answer all my question to his best and also give me few advice as it concern to the hosting plan that is best for my needs etc... and looking forward to move few sites and new sites to SiteGround, because , no offense to Godaddy who sometime move slower than a snail. but siteground is highly and highly recommended by anyone. its cheap, fast, reliable, you name it , it has it. so guys keep the excellent work. :)

★★★★★
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★★★★★

I researched different hosting services for about 6 months. I didn't have to actually build my website and find a serving provider for a while, so it gave me a lot of time to read reviews and do my research. I never write reviews, but I had to write one for Siteground. Their customer service has been exceptional!!!! I never thought customer service was a big factor in my purchase decision, until AFTER I hooked up with Siteground and started building my website. I had no idea the amount of problems I would run into as a first time WordPress user. Anytime I ran into an issue, I called Siteground and they took care of my problems ASAP. They ALWAYS answer the phone after about 2 seconds on hold, literally. Then they not only diagnose the problem, but they take care of it all for you on their end. They don't give you instructions or send you a stupid link to follow, they just do it all themselves. I also ran into 2 or 3 more technical problems with more complexity. These problems were a little too advanced for the customer support line, but the issue still always got solved within like 15 minutes. They fill out what's called a ticket form and send it to their advanced technical support team. They review the ticket within minutes, and write back to you with a response. Their responses so far have been that they solved the problem and already took care of everything for me. I had no idea customer support was so important with a hosting provider, but thank god I chose Siteground, because they have been able to handle every mistake I've made so far or any problem I've encountered! They have the best customer service out of any company (in an industry) I've ever dealt with, hands down.

★★★★
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★★★★★

I don't understand why my experience is so different from that of the people who wrote rave reviews of this host. I canceled my services because four tech support people in a row seemed to not understand a problem that to me seems simple to understand - my web page refused to reflect changes to CSS.

In addition, questions left on support forums were not answered,nor were questions on Chat. Searches in their Knowledgebase seldom brought up anything useful.

At first I was extremely enthused about the host because they seem to offer so many helpful information resources. But in the month I was with them, I was seldom able to find anything directly applicable to whatever I was trying to solve.

The most irritating thing of all is that when I did finally decide to cancel using their online form, I was redirected to a tech support person who wanted me to review everything I had experienced before he would cancel. I refused, having already wasted a huge amount of time, and he continued to press me. He relented when I told him I was getting angry.

By the way, I noticed that on the Chat windows, they show how many customers a particular Chat person has served. I never saw any number over 900. Figure that out. In an 8-hour day, how many people can you help? Surely one an hour at a minimum, but likely many more than that. So to be fair say two an hour, a low estimate. That's 80 a week, or less than twelve work weeks to serve 900 customers, with my figures scewed to give the highest possible benefit of the doubt to Siteground, so the job life expectancy of any Chat person is probably much less. To me, this suggests that Siteground can't keep people in that job. No wonder they can't solve problems. No one stays long enough to really learn the ropes. Siteground's claim that they hire experts? No comment, especially since the guy who moderated the two forums I visited didn't bother to answer questions half the time, and when he did, he did so inadequately.

★★★★★
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★★★★★

Been smooth since we started.
What provoked me to write a review now was the awesome Customer Service I received just now through Live Chat.
I had Tanya as my service provider and she was absolutely magnificent. She addressed all of my concerns and did it in such a smooth and pleasant manner.
Keep rocking!

★★★★★
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★★★★★

Siteground are a pleasure to work with in every aspect of hosting, advice and support.
I would always recommend using them to anyone and everyone.

The services they offer are very competitive and I speaking to support via chat is a breeze. Having moved around with different hosting companies before I can tell you I have noticed a big difference with Siteground and I believe they are one of the better companies to choose from.

★★★★
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★★★★★

I used Siteground for 7 years and found the service very reliable and good support. The reason I'm leaving it is I now use a service which supports portfolio web sites very simply and Siteground is overkill for what I need right now.

★★★★★
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★★★★★

I am using services of Siteground from last one year and really found very very helping and professional services by them.

Never say no for any kind of assistance and moreover within very short time like 15 minute only, they are responding and resolving the issues.

My domain is www.technoadviser.com hosted with them and additionally I have recommended many of my clients to use the same and they all are very much happy with the same experience.

Really I recommend to buy services from Siteground, as they do not consider us as their client, but they consider us as their partner.

Thanks Siteground and I wish to continue with you only and also want my clients and partner to go with you.

Thanks & Regards,
TechnoAdviser
www.technoadviser.com

★★★★★
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★★★★★

Site Ground gives absolutely superb customer service and has, for me, done everything I have needed immediately on the spot.. The technical help is superb – they have solved caching issues in the most excellent way. Price hasn't really been an issue but there is no doubt that their plans are the best I have seen.

★★★★★
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★★★★★

I had a website hosted with another company, I contacted SiteGround presales who made it simple for me with transfering and what not.
Extremely competitive pricing as it was on sale. The staff member I spoke to (Ivan) was fantastic and facilitated everything for me, helped me along with my account set up and transfer form fill out.

Extremely pleased, love the UA of SiteGround compared to others and loving the low prices I'm paying for excellent service.

★★★
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I signed up with them March 19 because of the fantastic reviews on this site. contrary to the rave reviews here, I have had abysmal support from them. It doesn't do any good to connect with a support person in ten minutes if the answers you get are not only wrong, but idiotic. I spent a day and a half and went through three support people and still can't solve a problem with CSS changes that don't propagate to my Web pages. This is in a theme that Siteground created!

★★★★
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I am very pleased with the quality of Siteground. However, as a Dutch person it is sometimes difficult for me to understand the questions right. Also because, even though I have a website, I am not very familiair with all the technical details. During the chat it would be nice if somebody would explain where I should find some details. In the end all went fine.

Kind regards,

Rosalie

★★★★★
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SiteGround is the best for support, if you found the webhost company who listerns at any condition, sometimes we web developers gets frustrated from some lines of codes which we are actually not well off on server side, but siteGround recommends, assists and develop the knowledge to developers. I appreciate their kindness....Thankyu very much siteGround, I RECOMMEND THEM FOR THE BEST UPTIME ALL TIME WEBSITES

★★★★★
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If you have have ever launched a website, you know the nervous, semi-panic that hits ya in those moments when you 'flip the switch' on - and worse, that pang of "oh &^%$@!" i forgot something, or missed something when you look at the site for the first time. Perhaps it was setting an MX Entry, or redirecting a particular page from an old site. Well, in my experiences with SiteGround these past 2 years they have managed to calm that panic for me within MINUTES of posting a support ticket. That has been a HUGE stress-relief and reassurance that I am trusting the right folks to take care of my business.
That is above and beyond their Great uptime, features for WordPress that i have come to love and depend on and terrific add-ins like SuperCacher -- I only have love for SiteGround! :)

★★★★★
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Being a webmaster, I've worked with several webhosting companies, but Siteground is the best host I've come in contact with, and used. I highly recommend Siteground to all.

★★★★★
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I do a lot of research before choosing a cloud hosting company for my business. I wouldnt mention names but the truth is most of the popular hosting giants have failed in one criteria or the other. Siteground on the other hand not only meets up with expectations, they also meet up with all the expected criteria ou would desire from an hsting company. My websites have never been offline, their uptime is super amazing, the support is great as i get answers in fe seconds after initiating a chat. I am please with Siteground services and much as I have recommended to several companies, I still recommend them any day anytime to more and more companies. I have been with them for a very long time now and I don't see myself changing to another company ever since I moved all my websites to them. Siteground rocks! you will definately enjoy them!

★★★★★
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I have worked with two other hosts and can say without reservation that SiteGround has the best Customer Service to be found. It is responsive, understandable, and yields results. I would recommend SiteGround without reservation. Other services are superb also, uptime, new services etc.

★★★★★
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I had fantastic service from Ivan at SiteGround. He answered my questions, helped me get registered. Explained the ins and outs of each service, and got my wordpress site uploaded as well. I was between SiteGround and Dreamhost but when contacting both simultaneously and getting in contact with Ivan at SiteGround within 15 seconds, it was a no brainer. Great service.

★★★★★
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Siteground technical help is very efficient and their staff are always helpful and courteous. The hosting package is always bang up to date with latest php etc and updating / installing Joomla is simple and automated. Good service at a reasonable price.

★★★★★
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Siteground does rock! My reason is the fact that their Live Chat is there within seconds if I need them. The support is 100% pure. Anton is usually the one I ask to be directed to. He's helped me with every possible thing I've needed. I've upgraded several times with them so far without issues to increase my RAM and CPUs. I have no complaints. I receive emails regularly letting me know my site is Hacker Safe. There really isn't anything else I can ask for. Smooth sailing...

★★★★★
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★★★★★

This is my first ever review for a hosting provider. I moved to Siteground for their exceptional support and the guys you chat or talk to know exactly how to sort things. I can say with closed eyes you can move to this provider.

★★★★★
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I've not been in this business for long but i've tried a few and Siteground is the best so far. They have a great control panel which is very user friendly they provide loads of scripts for your application needs and most important of all a superb support service.
Awesome!.

★★★★★
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I was very impressed with the throrough customer support provided by the presales team at siteground. I needed a dedicated server asap. Although the normal policy is 2-5 days, I expressed the urgent need and was told it may be done in a few hours. They are currently working on getting this done. I am confident i will hear back from them soon. Best of all they did not charge me an expedite fee for this service.

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great support quick,good price not the cheapest but it worth it.so far so god, only complain managment should have a table with the codes and ways to dial to international users, i had to google to know how the need to dial a cellphone in argentina,yahoo answers solved it. but its just a detail. my site was ready at minutes afther signup, they called me and did the setup for me. great!

★★★★★
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I am a new customer of Siteground, less than 1 week. I was sold on the service after reading all the feedback and comments. I signed up after several days of research and thought everything was great. Here I am a a week later and finding out you cant call and talk to a live person, everything is done through chat, and you have to open a ticket if there is an issue or help is needed. Another fun fact if you are doing work on your site and you want an on demand backup that is not an option if your site is over 500mb is size. They DISABLE your Cpanel backup wizard. If you want an on demand backup you have to pay $25 for them to do it. Their solution is to give you an article with downloading all your files thru FTP. How does this help and whats the point of having a hosting company that charges to backup your files that they are hosting plus no live person you can talk to! How does this place stay in business and why it is getting high reviews from your site? I would not recommend them to ANYONE.

★★★★★
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★★★★★

I can not say more than perfect hosting company! These Live chat/support is perfect and they help and answer all my questions. I do not work with so many hosting companies, but Siteground with all support and features are best!!!

★★★★★
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I've been with SiteGround for about 10 years now and am a huge fan of their service. all of my clients, i send to SiteGround - i have probably 11 clients hosting on SiteGround and they never seem to have an issue. When I do run into an issue - fine folks in tech support like Ervin are there to lend a hand. Ten Thumbs Up for SIteGround and their staff - they're amazing!!

★★★★★
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Have refereed Siteground hosting to bunch of my clients ans have always rec positive response. The customer service is always an extra mile driven. Really appreciate Siteground for such a knowledgeable support team. Also never had to wait for long wait time, unlikely how it happens with most of the support or helplines. Will surely work with Siteground in future

★★★★★
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We are extremely happy with siteground and its support team. You guys ROCK because you are so helpful and have great communications.

★★★★★
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Excellent ! I've been used to OVH and recently discovered Siteground. The price is just a little higher, but the service is SOOOO much better. Incredible hotline that really works 7/7 24/24 and is not afraid of Joomla and other CMS, but mainly who consider you as a valuable client !

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best support ever . i am always impressed by how great the guys here are
they're most supportive than any other service i ever experienced
and they also look really smart and assertive
siteground is 100 times better than godaddy ( which i was using before )
thanks god i found its reviews on the internet

★★★★★
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Professional and patience. I'm italian and they help me in all registration procedure, transferred to the e-commerce website, created the new domain and install wordpress for my new blog. Top!!

★★★★★
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1. Free CDN and own caching plugin
When you sign up at Siteground you get access to CDN for free. This means that they have a network of 24 servers spread all over the globe and once you activate CDN, your website will be copied on these servers. This makes sure that a person from another continent also gets a high trasfer rate. Siteground even created an own caching Plugin for their customers to speed up your site.
2. Low prices
When you sign up at Siteground it costs you 3,95€ (thats the price in germany) per month. When you are a student it only costs 1,99€/month. I don't know much hosters with the same condition
3. Perfect Support
The Siteground support was the deciding reason I signed up. When you contact them they will solve every problem. No matter if it has to do with the hosting or with WordPress. They also have a 30 days money back promotion and this shows that they are convinced of themselves. They know that they are great.
For all german readers I also wrote an article about Siteground in german language. You can check it out here: http://website-n-media.de/webseite/das-richtige-hosting/

★★★★
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I have been with Siteground hosting for a few months now, specifically because of their specializing in Wordpress, which I have several domains and subdomains with Wordpress installed. Overall I would say I'm happy with them. Speed has been good, and uptime excellent. Only thing on a negative I would say so far is that I was going to transfer a domain from another hosting service to Siteground that also has domain privacy. Although free for the first year, the price per year with Siteground is $24.95, and with the other hosting service $9.99. Obviously I will not be transferring my other domains that need privacy to Siteground for the almost 3 times the price per year.

★★★★★
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Awesome support, very efficient, kind patient and again, simply awesome. I'm so glad I found Siteground! Highly recommended! Hope they keep being this way and not end up being bought out by big corporations like Endurance International...!

★★★★★
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Damn these guys are GOOD!!!
a) Signed up for hosting.
b) 1 hour later they transferred my Joomla site from old hosting company to Siteground.
c) 1 hour later received info on changing my hosts file while waiting for DNS changes to take effect at Domain Registrar. Looks Awesome!
d) By this time tomorrow my site will be live and I'LL BE ONE HAPPY CAMPER!

Thank You SiteGround!

Terry Barker

★★★★★
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Single most knowledgeable staff I have worked with. In the wild west of Domain Hosting and *FREE SPACE* pay by the day motel style hosting...these guys are the Ritz Carlton.

★★★★★
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★★★★★

Never had such helpful support guys. Pity I did not know about you guys sooner as I would have used you long ago. will definitly recommend to my mates.

★★★
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Everything is good if you are gonna host with sitegroung but there is a one huge problems that is their plans is divided into; like this, this is suitable for 10,000/25,000/100,000 visitors/ month , that is only the problem i have. If you look at bluehost and hostgator there is not like this. I hope you will host on the best hosting company for the better performance.
Thank You

★★★★★
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Great support. Really fast, polite and with the right knowledge. Even in weekends and in the evenings they are ready to help you. So much better than my previous host. Really super value for money. Keep up the good work!

★★★★★
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So far so; you guys are responsive and that is good for me.
I'd love to be able to have different sign ins for each domain though, this way if you have different developers on each site it makes it better.

★★★★★
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I've been with siteground now for a few months and have been thoroughly impressed with the support I have received and the hosting performance.
I moved another wordpress site today with their help and then tested site speed to see a massive improvement over my previous host without even resorting to caching (from page speed grade F before to B now).

★★★★★
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i like and recommending to others also.
since few i'm using this. specially i'm very happy with your technical support.
chat and case ticket. they are responding very fast and accurate

★★★★★
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I have been with SiteGround for about 6 months after transferring from another company. I am so pleased with the communication SiteGround has provided. Their customer service is super nice, and technical support is always quick to respond to site issues.

★★★★
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It's very good in quality ratio, less in price...
But I balanced pros and cons and checked with colleagues who are expert in this field as well and they all advised me Siteground for the security and the speed, so I decided that I wanted to look deeper into my pockets and consider it an investment, because in the end it is for my own sake, in my own benefit, so that my website and my customers' will load really much quicker and I we would would sleep clam without the previous problems I had experienced with spam and hacking in my previous hostings.
I wish it were a bit cheaper, but sincerely I couldn't find anything of its rate at lower price; anything that could compare to this hosting is by far much more expensive and the features and advantages are less by far.
I took a promo and invested and bought 3 years and now I feel backed up, secure and I know that I can offer sound quality and reliability to my customers.

★★★
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My experience with Siteground turned out to be a complete waste of time. I signed up for a year of hosting expecting good things. I checked via their online chat if they would do a full cpanel transfer for me, and I was assured that they would. However, what I was not told was that they would require an additional $200 to do the transfer.

My previous host did it for free and the hosting company I am going with now over Siteground has also said they will do the transfer for free, and that they actually prefer to do a full cpanel transfer as opposed to just transferring one site which is what Siteground offers for free.

In short if you have just one website you are transferring or are just getting started with a hosting company Siteground may be a good option, but if you are like me and own multiple websites I don't see any need to shell out $250 for a cpanel transfer. They just lost themselves a potential customer for many years to come.

Hopefully this review helps others at least make an informed decision.

★★★★★
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★★★★★

Amazing service, good quality hosting! The team is always willing to help. I have been using their services for over 4 years and I have never had any problem! Really satisfied with Siteground!

★★★★★
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★★★★★

Siteground is the best hosting service that I have found. For a beginner like me - Site Ground offers the most incredible support. All assistance asked for is provided in a most friendly and efficient manner. The best part is that Site Griund is open 24/7. Great for a night owl like me. Thanks Site Ground.. I am your best advocate.

★★★★★
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Outstanding simplified service. I didn't have to say a word! Awesome! And, my problem was solved almost immediately! Nice job DV!

★★★★★
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★★★★★

Renewing all hosting services with Siteground, again!
Better, and cheaper, again!
They keep R&D effort and keep upgrading their technology.
The best place to host a Joomla site. Don't search anymore!

★★★★★
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★★★★★

SiteGround was extremely quick at resolving my issue and they were very professional. I highly recommend web hosting with SiteGround.

★★★★★
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★★★★★

Siteground continues to impress me with their stellar support any time of day. Stefan, one of the Siteground techs, just helped me solve an email send issue on some new accounts I set-up, and not only did he fix the issue, but showed me where and how I can fix them myself, if I see the issue in the future. With my previous hosting company I was used to waiting 2 days for a tech to get back to me, and then wondering what they did to solve my problem. I would usually just get an email saying it was resolved, or they needed more information. Siteground techs are there when you need them, and do their best to solve your problem on the spot. Thank you Siteground for awesome customer service. 5 stars from me!

★★★★★
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I had lost the entire information file, domain name, password. Ivan did a great job of getting me back online.

★★★★★
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★★★★★

I've had nothing but good experiences with Siteground! I currently have 3 domains with them and have hosted a few others with them in the past. They have always answered all my questions regardless of how silly or complicated they were. Today I realized that I had an old/expired hosting plan with them that I forgot about, and they quickly moved all my domains to the new hosting account in a matter of 2 minutes.
Super helpful in every way!

★★★★★
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★★★★★

I could not be more pleased with Siteground. I had a technical problem with my wordpress site (my fault). I searched and searched for a solution. In the end I decided to contact Siteground through their live chat. 7 minutes later the problem was fully resolved. I was amazed. I have not had that kind of customer service before. Could not be more happy with my choice to choose Siteground. Well done whoever helped me.

★★★★★
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Siteground absolutely ROCKS! Anton V was able to answer ALL my questions and surprised me by explaining so much more! He even walked me through the registration process and creating a paypal invoice AND even set up my WordPress and username and password so that I am ready to go! I am completely and utterly blown away by the service! THANK YOU!

★★★★★
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I haven't been with Siteground for very long however I have had many tickets and issues that required support (I'm a newbie) and the customer service and attention to detail is amazing. It's very, very refreshing to have a company that is so attentive to customer service - there aren't a lot of companies these days that take that seriously anymore. Every single member of your staff I have dealt with has gone above and beyond to assist and help resolve things and they're all so friendly!! I will be recommending to anyone to make sure to use your service. Bravo!!

★★★★★
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Very professional people!!!!...I had a little doubt about the site transfer from Altervista and they have dispelled all my doubts!!

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Their tag is "Web Hosting Crafted with Care". Are you guys kidding me. I just bought a year of your high end hosting service and when you did the transfer you did not point the MX records back to GoDaddy so I went 5 days without receiving any business emails. You knew I had any email with GoDaddy because 1. I gave you my email address that had my website name in it 2. you had all the login info to my GoDaddy account so you could do the transfer. So you knew my email would get cut off and didn't even tell me (your customer). Even you tech support person told me your company does not have a policy to tell people their email is cut off - when you know about it.

Your tag line should read "Web Hosting That Does Not Give a Damn About Our Customers". That would be more accurate.

Hopefully your hosting is better than your support.

★★★★★
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★★★★★

Siteground Rocks! I was looking for a different hosting company when I stumbled across site ground. My requirements were fairly straight forward, cpanel access, wordpress stable, SSL capable, eCommerce friendly, 99.9% up time, and responsive support. I got them all and then some with SiteGround. From the very beginning when I was inquiring about hosting plans and different options I received incredibly quick responses from their support. And unlike some other companies, once they had my money, the STILL provide incredibly quick responses, regardless of the question. Another bonus was that they migrated my site for me, I simply set up credentials for them and they took care of the rest. Being a busy IT professional I am capable of migrating the site myself however having it included in the first year costs why use my valuable time doing a migration. Once the migration was complete I went back through, double checked everything and was able to give it the green light with no changes! For a non-IT person to have access to a migration service that's included in the cost to start up the account is a savings of many dollars. Outside of getting the site up and running another added feature that I was excited about was that I was able to select which data center I preferred. Last and certainly not least the backup options and hacking alerts notification are features that are not just a "want" but a "need". All in all, I highly recommend SiteGround for anyone looking for a quality hosting provider. You get what you pay for and SiteGround is definitely worth the cost and then some.

★★★★★
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Do not sign up at this company.

Sales team are ready to help you until you pay, then they don´t care about you.

We pace order and in 20 min should the migration start from old old, buuut, its take 12 hours to migrate 1 site and then they wanna 2000 EURO to migrate the rest of the sites.

sales team told me I will get all money back if I canccel the order, but after 15 hours I try to canccel the order 6-7 times, they no wanna me to canccel.
But I told them I am not interested and wanna money back...
No its not possible to get money back, so they cost us 156EURO for 15 hours hosting...

NEVER SHOICE THIS HOST!

★★★★★
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★★★★★

Great tech support and always cutting-edge features, up-to-date software. Love the new WordPress install script!

★★★★
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★★★★

Your support are all rockstars, but I found the server to be sometimes slow and back to normal. but yea generally hands down to all support team in live chat!

★★★★★
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★★★★★

I'm in Egypt and we don't have a great support like Siteground I'll suggest it for all web-owner that's in my town

★★★★★
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Everything is great, I just wish you had something like Adwords or Facebook credits to offer new clients.

★★★★★
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★★★★★

Your support team is amazing. The ability to escalate to a superior is something I particularly liked. I only used it once, but it made me feel confident that if I'm not getting the help I need, I don't have to log out and log back in and hope for a new representative. I also really liked the senior tech team! They fixed my problem within 15 minutes and went above and beyond what I asked to make the site better for me. Siteground... rocks....

★★★★★
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★★★★★

Fantastic support and they guided me through a domain name transfer and reassured me along the way. First class speedy high quality support! Thank you

★★★★★
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★★★★★

After dealing with iffy uptime and slow response times on GoDaddy for years, I've had enough. I did a little research and found SiteGround, which came highly recommended for wordpress sites and in general for their uptime and customer support. I decided to make the switch, figuring that if I hated it there was a 30-day money back guarantee and signed up for a year of hosting. Right off the bat, GoDaddy was giving me issues because their hosting panel's servers were down so my free wordpress database and file transfer was delayed, but Siteground's tech support was very responsive when GoDaddy's was not. They were polite, extremely helpful, and got my site up and running for me perfectly as soon as GoDaddy's issues were resolved.

I've only been with them a short time, but already my site is ten times faster, never has outage blips (which used to occur weekly with GoDaddy!) and I've had no issues that weren't resolved immediately by opening a support ticket or opening a chat window. I am now working on convincing my clients to move their sites to Siteground as well. It is well worth the switch.

★★★★★
Support
★★★★★
Features
★★★★★
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★★★★
Value
★★★★★

My old hosting service (Network Solutions) met my needs for MySQL and PHP and the uptime was good but the customer service at the old company could not have been much worse. I was unable to talk to anyone to get billing issues resolved. I had been with them for 9 years and had a huge content-oriented website that I knew would be a challenge to get everything transferred and working but about a month ago I decided to take the plunge and move. It turned out to be a very good move.

The features at SiteGround include all the things I would expect from a modern hosting service, including cPanel which I find to be much easier to navigate than the management tool at my old service.

The price, an unbelievable value for their entry level plan when you consider the features and the service they provide.

The uptime, I am being a bit conservative in giving them 4 instead of 5 stars. I found the site down for server maintenance early one morning, but consider I am using a shared server at their entry level plan, and they were doing planned server maintenance. The good news, as soon I as I went to support to enter a ticket, there was a message informing me of exactly what was going on, and the site was back up in just a few minutes.

The service - this is where SiteGround is absolutely amazing. I had a lot of issues to resolve with my ancient website to clear up some things that I had been ignoring at the old site. Anytime I put in a ticket I had a response within minutes - and not just a "we'll get back to you later" response. An ACTUAL response that quickly solved the problem. This included many questions I did not really expect to be within the scope of their basic customer service, like advise on how to cure MySQL problems with accented characters.

If you don't like to use their ticket/chat service, you can call on the phone and talk to someone, but I only needed to do that once for an issue I did not know how to explain. They also have an outstanding FAQ database and library of instructions on everything from the basics to SEO.

And okay, here are the only negative things I could say. 1. There is a limit on Inode usage that was not made clear to me when I signed up. 15,000 for their minimum plan. I had many thousands of small image files used as instant thumbnails and stored on the server instead of built there on demand. After nine years I had built up a lot of unused ones which did not impact storage space very much but did impact Inode count. I had to go in and clean up my website to get well under the limit. 2. There is a 2000 file limit on the FTP client listings, so I had to break up some subdirectories to see them all in Filezilla. (Still had the alternative to use their file manager on cPanel). I am guessing these are things that would be standard on almost any entry level web hosting plan.

So bottom line, I could not be happier with SiteGround! They are a great value and absolutely the best for support and customer service. I am not sure how they would be for a WYSIWYG type web builder tool because I did not use anything like that, but for certain they have met all my needs and at a very good price.

★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

I have been in contact with two different assistants today and both of them were EXCELLENT !!!! I have recommended Siteground to my froends, and one friend took up your hosting plan yesterday

★★★★
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★★★★★
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★★★★
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★★★★
Value
★★★★

I hosted several web sites with HostPapa but was extremely unhappy, their security was lax, the support was poor and when they more than doubled my hosting costs I decided to switch.

Since all my sites use Jooma SiteGround was a good fit. I have found their support to be second to none, their personnel actually answer questions rather than simply copy-pasting something that might be approximately correct. Performance on their servers seems to be pretty good, I get good response times. Their auto-update of Joomla is also a benefit.

I will be shifting other web sites away from HostPapa to SiteGround

★★★★★
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★★★★★
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★★★★★

I've been using it for a short time, I moved my website from a free host to siteground and so far I can see the benefits, the Wordpress tools are pretty good and the support is remarkable, is fast and accurate, they have help me to move my site smoothly.

★★★★★
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★★★★
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★★★★★

Techincal support was right there to help. They couldn't solve the intermittent issue, but, gave me suggestions and a link to get further help if I ran into the problem again. The customer service agent cared and made sure it was working before she moved on to another caller. I really appreciate the time the support.

★★★★★
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★★★★★
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★★★★★

Siteground is one of those rare companies where what they deliver exceeds their marketing hype. I have been pleasantly surprised at every turn.

★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

Siteground rocks. It has excellent uptime and swift customer service.

If you want to host a Joomla website then is the best choice worldwide!!!

★★★★★
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★★★★★

One word, Amazing and Awesome!
Sorry that was 3 words! :)
Keep up the great job guys.
I feel very safe and well take care of.
I found you just before starting giving up on finding a hosting provider with everything you have and I did not know those features where ever existed!
Greatest of all the support! Awesome! Really friendly, fast, and nice and competent individuals! I can just keep going... but I am sure you already understand where the words come from :)
BIG hugs and do try them out, they offer 30 days money back guarantee ;)

★★★★★
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★★★★★

Siteground Always best with all types of support and customer service rep answers all questions and will retail all the customers the way they spoke was nice and friendly and in professional manner. Will tell my friends to use Site ground other sites only provide support for domains but you guys provide support for all technical issues. Happy doing business with you

★★★★★
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★★★★★
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★★★★★

One of the reasons I love working with Siteground is your amazing Customer Support. They have always found a solution for my requests. I feel that I truly have a business partner in SiteGround. Would recommend it to anyone.

★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

I've tried all the big ones, like webhosting hub or media temple. Either you have a low payment and a horrible customer service and product or you have to pay twice as much you pay in Siteground.

If you want the best for less, go for SiteGround.

AMAZING customer service, not only fast but caring and involved.

The serves are lightening fast and the CPU power is greater than the competition for a cheap price.

bluehosting and webhosting hub are NOTHING compared to them.

★★★★
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★★★★★
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★★★★
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★★★★
Value
★★★★

I have not been a customer long enough to speak to values, features and uptime, but I really just wanted to say how much I appreciate the SERVICE! Wow, I have been using godaddy for years and struggling to figure everything out on my own because godaddy's standard response to a plea for help is usually a link to one of their self-help pages or the "we let you run wordpress on our server but we don't support it". This is my first day with siteground and their techs have helped me off and on all day. They are super quick and responsive on CHAT (which is my preferred support method), they know what they are talking about, they are polite and they jump right in and really help you. This is such a welcome change! It has been a long day but it all worked out because I had help at every step!

★★★★
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★★★★
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★★★★
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★★★★★
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★★★★★

Siteground provides a quick hosting service with all the bells and whistles you can pay for. Their initial setup is smooth and they offer transfers of some times of web sites for a reasonable cost. It seemed like we were off to a nice start.

Unfortunately, their hosting has been down for me several times and each time I check with their service, it's suddenly a "planned maintenance" time (even though I had not been notified ahead of time). Some of these outages have lasted for many hours. (I just experienced a 4+ hour outage before writing this review. Yes, it was also "planned" without notice.) Furthermore, their support is online only (no phone support at all), so if you are having any connectivity issues of your own, you're out of luck. I have had dreadful experiences with their support, but I'll try to be as nice as I can here: they obviously have a set approach they are supposed to present to customers. It's not always helpful to the customer. It _is_ always helpful to SiteGround.

I suggest you find another hosting company.

★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

I have been using Siteground for a few weeks and love it. I'm new to wordpress but have been working hard to learn it. When I have questions I feel completely lost and for a moment don't know where to turn. Sometimes I figure it out, but when I can't I have tried the chat option. The people at Siteground have helped me every time I turned to them, even when my question turns out to be more of the workings of wordpress then Siteground. They have answered my questions and sent me links for more information on whatever I'm asking. I would highly recommend hosting with Siteground and am so glad I found them!

★★★★★
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★★★★★
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★★★★★
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★★★★★

Hi, I am sorry I have no rocks/sucks to disscuss with you. I have been for 6 months with Siteground and I just wanted to thank you for your great support services. I hope I can upgrade to new services soon!

★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

I am super grateful to the Sales Support team.
Instant response on Chat, they stayed online with me for an hour and a half to answer all of my questions, and not once did I feel like they were wanting to get rid of me. They understood my questions and situation and were able to find me exactly what I needed.

★★★★★
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★★★★★

I had a problem with the 404 on my site, but the assistance is managed now to solve the problem. Great!

★★★★★
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★★★★★
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★★★★★

Fast response: Even with 26 listed on the live chat the response time is under a minute. Got question taken care of fast. Same for phone assistance. Fast and to the point.

★★★★★
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★★★★★
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★★★★
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★★★★★
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★★★★★

Siteground provides excellent value and services for very reasonable prices. The support is second to none.

★★★★★
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★★★★★
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★★★★★
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★★★★★

Chat operators (support staff, I contacted them for technical problem and administrative question) always nice and usefull! And I contacted them late at night (11.30 p.m and 10.30 p.m.) without problem.

★★★★★
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★★★★★

Excellent support.
Knowledgeable support staff
Polite and effective.
I tell people about Siteground

★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

Finding a hosting company is very difficult. It is not just doing a quick search and going to the review sites and just picking what the reviewer picks. You have to realize that they may be into giving a company a high reviews because they are being paid by the company by either an affiliate program or some other means. I am a computer analyst so I dug into the source code on a few review sites to find out some of them were doing this. The other thing we need to do is find out if they belong to EIG (The Endurance International Group ) you can read into this yourself. From there you have to read the TOS (Terms of Service) to make sure your site will pass and not abuse any of their Terms. Anyways after about 8 hours of digging I have chosen only one hosting site that meets my needs. The winner is Siteground. Thank you for the added help in the chat

★★★★★
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★★★★★

Great support indeed, very fast and accurate! The only problem was with sometimes getting a 500 error while editing the contents of the WordPress site, but other than that - nothing was bothering me

★★★★★
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★★★★★

Time and time again I am impressed with the above and beyond attitude of the Siteground customer service team. It is refreshing to encounter the "can do" attitude. I will recommend them time and time again. VERY impressed. You can't beat the quality of service, customer service or their pricing. Kudos Siteground, keep up the good work.

★★★★★
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★★★★★

As someone who has never set-up a website or domain, I have been very happy with the support and help from Siteground. I am glad I have registered with them.

★★★★
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★★★★★
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★★★★
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★★★★
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★★★★★

Knowledgeable staff, fast resolution and matters are resolved quickly. I like the fact that when you call or chat someone is there to help, and the escalate feature is wonderful.

★★★★★
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★★★★★
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★★★★★
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★★★★★

SiteGround is everything I have been looking for and the customer service is fast and great! Best customer service of any hosting company I have used in the last 10 years.

★★★★★
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★★★★★
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★★★★★
Value
★★★★★

Quick, thorough and professional. All my questions were answered and now I can move ahead with my site.

★★★★★
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★★★★★
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★★★★★
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★★★★★
Value
★★★★★

As someone who researches what I need very thoroughly while needing a lot of help in the technology department, I am absolutely amazed at the value and customer service offered by SiteGround. Anyone looking at their site http://www.siteground.com/web-hosting.htm can see that the product itself offers all you need to run a full-feature, reliable and highly secure website for an incredibly reasonable cost (especially with the current specials they are offering).

As important as the product itself is, the quality of customer service is what makes the ultimate difference to me. And I am not exaggerating when I say that these people offer astoundingly helpful customer service. Easily reachable by phone, chat or email, the quality of responsiveness far (and I mean far) surpasses the customer service of any other web hosting company I have checked out in my comprehensive research for the best web hosting company out there.

So if you want to know that you are receiving the best product for the best value from a team of real people that relate to you like a real person, SiteGround is my personal recommendation. And I know this review may seem over the top, but I just have to share my incredibly positive experience. I have absolutely no affiliation with SiteGround - am just a truly impressed, satisfied customer.

★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

I think it's the best techinal support i've ever tryed, little price for a great support. chat, and upper support, really great.
also the newsletter with incredibile advice!
absolutly to try!!

★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

I have been designing websites for over 10 years. In this time I have had many hosting companies. I currently am with a company that uses a Aligator for a logo and they are slow to respond etc. I moved one site to siteground early in the year and now have 10 sites and moving another 40 plus as they come to renewal.

They are fast to respond, and help as much as they can. I am 100% happy and highly recommend.

Thanks site ground.

James Wright
Markdale, ON.
Canada

★★★★★
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★★★★★
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★★★★★

Moved from another host due to the exceptional wordpress support and features. I have not been disappointed! Thank you. So much better than my previous hosts.

★★★★★
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★★★★★
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★★★★★
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★★★★★

Siteground rocks as far as I'm concerned, especially their Customer Service Reps! No matter what my problem, they address it and treat me with respect. They also talk to me as if I had an actual brain in my head. So many other site support don't do that and I leave with the problem unsolved. That has never happened with Siteground. I will recommend them to anyone looking for a good hosting service!

★★★★★
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★★★★★

I just switched from a competitor. This is the best support I have ever experienced!!! I get instance response and the site transfer service is fast!! Great, great, great, is all I can say.

★★★★★
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★★★★★

I was just on a chat with Dora A. Let me tell you, this gal was amazing. She was very knowledgeable about the service that you offer and didn't skip a beat with all the questions I asked her. It is so rare to find support like this. I almost felt as though I was dreaming or that this could not be real. It was a great pleasure to get all of my questions answered without feeling pressured to hurry up and get off of the chat.

I will be recommending SiteGround to all of my customers, without a doubt. You guys are the best.

Thank you

Wayne Hatter

★★★★
Support
★★★★
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★★★★★
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★★★★★

I have been using siteground for year now and they have always been great to work with. Support is good, always responsive. Only down side is login frustration with upsell and cross sell and very small button to continue to your account. Also the billing process has some work to do... not very intuitive. Generally though Siteground is excellent value and solid support.

★★★★
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★★★★

Never use this company!!

They don't have a support team and resell services on behalf another company.

We have wordpress setup on there go geek solution which was ok for a few weeks until we started implementing a CDN with cloudflare. This went disastoruly wrong with the site being down for about a week.

The only way to talk to someone technical was via support tickets, despite requests to call back to go through the issue this never happened, and there short un-helpfull responses blaming everyone else just prolonged the issue being resolved as well as them taking 24hrs to get back to each ticket.

The issue finally resolved itself with no explanation as to what was up, no apology and no gesture of good will for the down time or bad service.

We have lost lots of money and the loyalty of a customer who now thinks of us as incompetent due to this company.

Whilt we able to move past this issue we are now, a week later, experiencing more problems. We have been trying to enable the cache features within the system. These work for about 12 hrs then magically turn themselves off from site grounds C Panel.

Again have contacted support only to get an response blaming us for this issues telling us they have turned it back on and the site is loading fine, only for the same thing to happen over and over again.

Complaint emails don't get answered, requests for the name of the legal representative of the company are refused and a request for a refund so that we can go to a solution that doesn't cause issues, with a contacttable support team were laughed off with a response about us using them for over a month,

If you appreciate your sanity never use this company, you will end up wasting hours of your time, getting a second rate service and potentially lose a lot of customers or missed business.

★★★★
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★★★★★
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★★★★
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★★★★★
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★★★★

I take care of my own businesses sites, havve them all in WordPress and I'm very satisfied with SiteGround's services, particularly their support, that's quick and responsive! Thanks, be taking a virtual server, my next step!

★★★★
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★★★★★
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★★★★
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★★★★★
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★★★★★

Siteground is awesome because of a simple reason, support 24/7 and they are always spot on when it comes to problem solving. Doesn't matter if it is CMS, domain or even CSS related they are enough savvy to help and get things done.
What i have noticed is that when you buy a new domain it takes time (from 12 hours to 48 hours) to become available to use. Unless you talk with the Support staff and they will help you right away.

★★★★★
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★★★★★

We run a software development company, and recently moved from a VPS on a powerful host to Siteground. We were initially sceptical about the move as we could not afford to have any downtime or speed of the site going down. But after having gone through the features of the GoGeek hosting plan, i was atleast convinced on paper that Siteground would certainly suite me needs. Then came the real set of surprises.

The Staging server that SiteGround has in GoGeek hosting is a real saver of time and effort. Earlier we used to get our site down while doing migration activities or major design change. But the concept of staging server really ensured that there was no down time at all, when we did a major design change of our site for about 2 weeks.

The support team at siteground is awesome. Every ticket that we created was answered in 10-15 minutes to full satisfaction. The ability to use GIT on Siteground server for our website is also a cool feature. They really have explored various options to keep the site up and running smoothly for all. Their super cacher and various other technologies integrations for caching has helped our site to a great extent.

And finally the price - The price is extremely competitive and we are extremely satisfied to host our business website with SiteGround.

★★★★★
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★★★★★

Support eccellent! All person are very kind and professional. The service is very speed and is the best i tried. I'm happy about siteground

★★★★
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★★★★★
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★★★★

I pay a fair bit for my site. Been with them for years, and they offer virtually no support. The tickets for support have been two in four years, so it's not like I'm a pain if you know what I mean. I will be switching over to another provider. They are great if you just start with them, but when they have you in the bag they will not lift a finger. I am a small business, and small traffic with a simple interface site. The small glitch I have is so minor, but technically is not their fault. However some of the reviews stated they will go out of the normal. Not so!!!

★★★★★
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★★★★★

I have used SiteGround for nearly a year.

What drew them to me, initially, was the need for a really inexpensive, temporary "parking place" for a developmental site.

A few times along the way I needed support.

Before my first tech support interaction I couldn't help but think, "Oh great... you looked for a really competitively priced host, how long do you think the wait is going to be, how bad do you think the support is going to be, how many times do you think you are going to have to contact support to finally get the issue resolved...?"

To my surprise the provided support as good, if not even better, than the company from which we have been renting a dedicated server (for over $1200 annually)!

It was fast, efficient, on target and I literally "walked away" from that interaction in under five minutes, total, with the issue completely resolved.

I was stunned (but, I also somewhat thought, "I got really lucky on this first support interaction. I wonder how good it will be the next time?"

But, I was wrong to have those thoughts.

Every time I have needed help (which, as an aside, have all been for "issues" I either created on my own, or simply were things I needed to do and didn't take the time to do the homework on their knowledge base, never because the site wasn't working properly as a result of some failure on their part) the interaction has been exactly the same, fast, efficient, thorough and great.

Today I needed to do something and when I clicked on "live chat" on their support site, I saw I was 5th in line for support.

Despite how great their service had been in the past, I thought, "Great, how long is this going to take at 5am?" (unfair and unwarranted, I know, given how great their service had been in the past, but "early morning" human nature to think that sort of thing.)

Not more than 45 seconds later "Stanislav" was on the chat, understood exactly what I was looking for and, once again, within 5 minutes time he completely answered my questions, the resolution was implemented and I was on my way to the kitchen to make some coffee and revel in my early Saturday morning successful resolution of an issue I thought would consume a good part of my morning.

If it isn't already clear from my detailed report of my interactions with SiteGround, I highly recommend them.

Duane K. Siebert
www.TonerRefillKits.com

★★★★★
Support
★★★★★
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★★★★★
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★★★★★
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★★★★★

I've been with Siteground since 2006 and have hosted about 15 sites with them over the years. I've played around with other hosts, but Siteground is the best. The quality of customer support is exceptional -- with response times far exceeding other providers.

★★★★★
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★★★★★
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★★★★★
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★★★★★

siteground service is awesome and it's technical support is so good and respond to problem very quickly.

siteground is awesome.

★★★★★
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★★★★★
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★★★★★

Wonderful helpdesk, absolutely stunning. I have made use of a lot of hosted companies but nothing compare to Siteground. Absolutely recommended, don't make the mistake to choose another business for hosting your website, you will regret it, guaranteed.

★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★

Choosing Siteground was the right decision I made for hosting and I am so happy about it. The first thing that I ever required was a nice support system which Siteground clearly have it. Its hosting plans are great and in the budget for starters like myself. Unlimited sub-domains, and Unlimited bandwidth are the blessings that comes with just the basic plan.

★★★★★
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★★★★
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★★★★★

Prompt service on LiveChat but when I asked whether it was best to wait until mid-February before transferring from GoDaddy to SiteGround, I was told to transfer now rather than wait - despite the fact I highlighted that, surely, I would be better off waiting as I'd end up wasting the hosting I'd paid for with GD. I use SG a lot (for clients) because it's such great value for money but I don't appreciate being sold a solution that clearly isn't in my best interests for another two months. Don't be so keen to close a sale - you will get the business so long as you give the best advice along with the best value for money. Good business is built by giving good advice - even if it means delaying a sale by a few months. Try that sales trick on me again and I will see another web hosting solution.

★★★★★
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★★★★★
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★★★★★
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★★★★

Although not the cheapest hosting provider around, these guy provide outstanding tech support. And when I mean outstanding I mean they'll even help you fix some web developpement stuff that most hosting services would leave up to the client to fix.

Totally recommend it, you won't be wasting your money on this one.

★★★★
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Siteground SUCKS because they line-item charge for everything! They hide your email files away from your access and then charge you to get a backup of them. If you want to find out if they offer custom development services, they charge $50 just to give you a quote! Just to say "No we don't have Magento programmer available." That'll be $50. I am hosting nearly 40 websites on another host for the cost of TWO websites on SiteGround -- with good uptime and PHENOMENAL FREE support! I just feel so upset whenever I try to do anything with this company--their number one focus is profit.

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This is one of my current hosting provider and although it is a bit costly, initially they provide a discount, their services are excellent and their support is great. Their server uptime is great as well :) Truly love them

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I got on to live chat and ask how to program my phone to receive emails.Your support failed to provide an email telling me how to receive emails to my Samsung Android phone. Yes, you suck.

You don't deserve a single star.

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Siteground did a great job of setting up a shopping cart and I have had a year of no down time. The support people have been very friendly and helpful. Thanks Siteground and your crew.

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I have been hosting all my websites on Siteground for quite some time time. Never had any issues unlike my previous hosting providers. Customer support is great, server speed is excellent and server uptime is really good too. Great value for money.

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I went from an other hosting provider in the US after more than 15 years to Siteground, I love the system and the people, very helpful and easy to deal. They are fast on the chat and solve each time the question fast and perfect. Extremely friendly and helpful. Keep up the good work.

Great value

Alwin Morgenstern
www.freerecycling.com
www.GERMANonlineSCHOOL.net

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Siteground was recommended to me by a website designer. His reason, "They have all the capability you could ever want, and you can actually talk with someone if you have problems."
My friend was right.

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I'm really new to this kind of Internet thing or even domain registering. But from the information I collected from my friend who is quite a pro in this field, many of the features you provided are very sophisticated. I ask my friend to help me look to siteground's website to see what kind of features I can have for any package and after browsing through for a while he constantly said to me to go ahead with my registration because he said siteground has basically offered everything for a good domain hosting. So I think yes I have a good first impression about what siteground has to offer. One feature that I've tried myself is the online chat service and I really love to chat with siteground' support team because they are just kind and very helpful in handling any request or answering questions.

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Well Up-time is 100% (so far), whenever I needed help you always were there for my questions and answered to them with solutions.. Thank you Guys!! Keep up the good work!

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i have tried till now Arvixe shared (very good), Amazon s3 (the worst) and media temple grid, and this is the best so far in terms of support speed and variety of tools.
I think its the fastest support i have hit yet. worth the money, period.

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Best all around hosting -- and when you think it cant get any better you talk to the support team! A+

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Worst Hosting provider ever. We have transferred one account to SiteGround few months ago, and now, we are trying to go as soon as possible. Because of some pick limits match (such as CPU resource) support have suspended our account?! I never heard user experience like this!

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They have been excellent in supporting me in transferring my site from Yahoo. Friendly, accessible, knowledgeable, supportive and most of all available when I need them either online or on the phone. Just what I wanted.

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Siteground has taken my fear of web hosting out of the equation. Whenever I have a problem, they are quick to help resolve the issue or to teach me what I need to do. Always A+ service.

★★★★★
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Siteground is website hosting i am using for a long time. Why? Because they are here to support you in resolving any problem in any time of day or night.

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I was excited to start with these guys. But for some reason my site had more data than I had thought and they told me that I would have to go to the really expensive plan so I canceled and the full refund policy didn't include everything, So I'm not actually getting a full refund as they claim. I found people I'm much happier with and about a third of the price. I also didn't like the customer service. They don't listen well, and they also talk over you if you are not incredibly aggressive about being heard, and just want a normal civil conversation. So I feel their advertisement is somewhat dishonest, that they are overpriced, and that their customer service isn't really great customer service. I'm very sorry because I wanted to like them. I had heard nothing but good things

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Wow I am actually impressed, very well prepared support. Fast, Responsive & functional.
Admin Are Is very straight forward, with very nice features like cache, backups & restores.

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Am glad to have made the decision to use siteground. I cant fault them in any way thou there is always room for improvement. One of my memorable moments from them was when they arranged a webinar for us regarding security and how to secure our website even further on top of the security they are already providing. It's one of those rear things from hosting providers but I did learn a lot personally.

Siteground, you ROCK!!

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Siteground is the best hosting service solution I've ever used, the support, the features, the platfrom and everything is just amazing. Thank you

★★★★★
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I like the support at Siteground. Every support staff is very knowledgeable and quick. Response time is what matters to me the most and that's what Siteground excels at.

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This marks my seventh year with Siteground. I just came up with an issue and the support team went above and beyond what I was expecting. I figured that they would point me in the direction to fix my issue, they were very helpful told me where the problem was and fixed the problem. All of the support was dealt with within 30 minutes and this was not an easy issue to solve. Anytime I have had a problem with my hosting or website support has me up and running within 30 minutes. I am very impressed with Siteground. I moved to Siteground because of support issues with my last provider and I am so glad that I did. SIteground hosts 8 of my 9 websites and I recommend them to anyone looking for hosting.

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I tried many hosting services and i found in Siteground my favorite one. The excellent features and special mention to their efficient, ultra-fast and comprehensive technical support. Five stars to the live chat service!

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Im a Web Developer and I've used many Hosting Providers, and one thing I've learned during all this time: Problems are unavoidable and What a Web Developer appreciates the most is a group of professionals willing to help exactly in the moment when a problem comes out. I've been using SiteGround and it's exactly what I was looking for. The support is great, uptime is just wonderful. It's simply great. Thanks a lot SiteGround.

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Besides a service that is always tops, their support is simply the best. Staff are well trained and always give their best to have a problem resolved in the shortest time possible!! Well done Siteground! Keep up the good service!

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Unbelievable support - They answer within minutes, i have used so many hosts in the past and none come close to siteground.

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The best thing I'm experiencing with Siteground is their service.

This guys are there 24/7 so I can ask for some info, or for deep hard tech help and they show up with a smile and help me.

I'm an Entrepreneur Starting up an eCommerce Planform and chose Siteground as my hosting provider because they are ready to work with my business.

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Niko was great to work with. Very educated on SG tools and where to go. Quickly navigated within system to set up new domain. Very please. Great work.

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It's seldom that reality exceeds a company's marketing hype... but you guys really make it happen... my problem was solved in less than 8 minutes... Thank you!

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I've been freelance graphic designer/ web developer for the last 3 years. So I know the basics of web hosting, but I'm definitely no pro. All the web projects I've done have been on the smaller side- custom Wordpress websites, etc. All these smaller sites only need shared hosting plans on smaller servers. With my most recent project, I took a big step up doing a large scale eCommerce website for the first time using Magento. So when starting this project the first thing I knew was that I was going to need a much larger scale hosting provider that could grow with my new company and help with anything technical I was uncertain how to handle. After a couple hours of research, my team decided to go with Site Ground and I really can't be happier. After months of development we're finally ready to launch! I've probably live chatted with Site Ground a dozen times in the last 4 days. Every time they've helped me practically instantly with any question. Not only that, they caught an error I made in some settings and opened a support ticket for me and had my problem fixed before I even realized it was an issue!

Seriously, this project means a lot to me. And it's really comforting to know I have a hosting provider that can help with everything server side I'm definitely not up to speed on.

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Amazing! Not going to change my hosting company no matter what! Chat service which works exemplary, great team, awesome packages which work great even with Magento. You will not be disappointed.

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I'm on their "Go Geek" plan that includes a few extras like "less people on servers", "PCI Compliance" and "Advanced Hardware". So far I've experienced consistently great response times with my WordPress sites. Siteground appears to specialize in WordPress and include a few handy features such an automated administrator password reset.

I like the service so well that I'm weighing a partnership with Siteground as their cPanel based enhanced features make management easy, the performance is amazing and the support near instantaneous. So far, I'm comfortable recommending them to my clients.

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Best Customer Support Ever

i had few problems regarding domain setting and domain changes.
One of the Customer Support named Dessy helped me with big care to the point that every single problems have been solved.
I am sooo much satisfied with the support i received and wanted to share this great experience.
Considering the price they offer, probably one of the best host server in the world.

Thanks very much for the big help today ^^

Jumpei

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Siteground support is absolutely great. After a few minutes from opening a ticket the problem is solved! In Italy we have many hosting services but we decided to get Siteground's and I must say that this was an excellent choice.

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I've said this many many times. Siteground rock. I just had a site that I was attacked by spambots and they worked with me to fix it in no time. Again, they are not the cheapest but they are very inexpensive - you really get more than you pay for with Siteground.

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I switching to siteground after trying a few hosting sites and it was the best decision I've ever made. I have always had prompt response time, little to no down-time, and knowledgeable techs to help answer any questions I have.

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I've been a web designer for over 20 years and have dealt with a number of hosting companies for myself and on behalf of my clients, Siteground so far has hands down the most excellent support and customer service I've ever seen. I fully intend to migrate the rest of my sites here as well as recommend them to my new clients and suggest them to the old clients who are unhappy with their hosting services.

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I am a webmaster and I have about 12 different clients with siteground so I deal with them a lot here are my observations:
1. Technical support for wordpress and magento is very good and fast.
2. Their shared hosting works very well, their servers also work fine, their VPS seems to have a lot of downtime so I no longer use them for VPS, just dedicated or shared. Also their VPS has no access to many root tools, like restarting services.
3. Every few months they do changes in the middle of the day, US time, causing the server to go down and despite me asking for them to no longer do this it still happens. This is frustrating if you are running a store where 1/2 hour can cost you money.
4. They don't have an uptime guarantee

In summary I would recommend and use Siteground for regular wordpress websites and Magento websites as long as you use shared hosting or a dedicated server. If you need a VPS or a 100% uptime guarantee I would not recommend Siteground.

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Siteground is much like other hosting providers - however, they provide a range of things on top of the normal delivery which set them apart.

I have had to use their Support team at all times of the day or night, usually because of something I did wrong. They have never let me down, have always responded within 15 minutes, usually much faster, and always with courtesy, understanding and clear technical advice; in fact, they often tell me how to fix the problem and then add that they've also already done it for me!

This, in addition to Wordpress staging facilities, well-appointed CPanel, excellent up time, good communication and good prices. I use them for everything!

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When I opened my Joomla website hosted by Siteground I found a new version was available but I was unable to update. Our technical representative at Sitground was fast, effective and informative. We are very pleased with this service experience.

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I am very happy with SiteGround. I have been looking for a hosting solution for years and happened upon SiteGround about a year ago. I can now host multiple sites and not worry about down time. I feel confident that my client's sites are secure. The technical support rocks. I have used their tech support periodically throughout the year. Mostly for installation instructions and add-on instructions. They have always been knowledgeable, friendly, and politely supportive.

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This is the best hosting company I've ever used. Great prices, al the options and great support. Highly recommended.

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Siteground was recommended by SimplerWebs! SimplerWebs explained to me, in detail, about each hosting package, features and support! I am glad I went with SimplerWebs as my web design and SEO company, and Siteground as my hosting company!

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I've been with Siteground since its inception over a decade ago. I came back to use their services for a reason.. they're fantastic!

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Siteground Rocks!.....i've never had a downtime since i started using them.....their customer service is off the charts! really really great and friendly! i always feel much better after talking to siteground representatives......they have really flexible hosting plans which are quite cash friendly [ if u know what i mean ;) ].....Thanks Siteground! U guys are simply the best!

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Their support is very good, I am very grateful, are the best, many, many congratulations tanks you. Rewards

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I just had a great support chat from Ivan from Siteground. I tried to understand better the Reseller Program and we figured oput I definately could take advatage from it. He worked it all out and made me a reseller in no time. Professional and very positive. Thanks. Siteground just Rocks, period.

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The customer service has a quick and accurate response to any technical issue. The uptime is unbeattable! I'm glad for choosing Siteground as my hosting provider.

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I like the level of information available on the site and all the options. The live Chat support has been consistently good, but I REALLY like all the information available, especially how specific it can get, i.e. Joomla! how to...

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Siteground makes me feel very safe and very lucky that i choose them as my hosting provider.
Their support is always there to solve my problems almost instantly.

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It's awesome ! Very good support and very good uptime. I recommend for all users who are seeking a good host, as I was. Until siteground, I tried 6 different hosts and I was not pleased by none of them.

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So far i have had NO issues with the service. Quick Setup was amazing.

The support from the customer experience staff was undeniably the best, they were prepared for every question i had.

The price is right for the buck as well.

Looking forward a long and tight relationship Siteground.

Let's Do IT.

★★★★★
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i was beed in Bluehost and the website was slow !!
so i moved to Siteground and the service was fast !!!! and also perfect and very kind
Recommend !

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Siteground are excellent. Their support is second to none. Their services are great, and if you use Joomla like I do they know everything there is to know.

If you're thinking about going to one of the cheap hosts, DON'T. You'll regret not having the help and support that Siteground give you, and for a pound or so a week for the hosting it's fantastic value. What more can I say.

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Siteground are the best! Used a couple of other hosts prior to Siteground, problems with other hosts were too much downtime, poor customer support and worst of all the servers got hacked. I have been with Siteground for 6 months - they are amazing. Customer Service is fantastic, fast ticket response (almost immediate) with real answers, the online chat is great too. I haven't had any downtime or security issues with Siteground. The cost is a fraction of what I have paid before and yet the service is a million times better, especially all of the inclusions with your package, the Joomla tutorials are great too. I signed up with Siteground from information on BuildAJoomlaWebsite.com it was the best move ever and I have already recommended to 2 other businesses. AND no, I'm not employed or affiliated with Siteground OR BuildAJoomlaWebsite - I'm just a very happy customer!

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Siteground does rock. I had serious need for a change of web hosts and found Siteground. Kamen in sales was very helpful and even offered to paste some code on my WP directory if needed. It wasn't needed in that Siteground's magic cPanel did it right. The technical support team were awesome in helping me get going even though many of my concerns were my lack of understanding or impatience. I feel like I'm up on top now and experiencing NO problems. When it was necessary for Siteground to move my server they were very reassuring and the migration went flawlessly. They keep you informred about what is going on. There prices are fair and competitive and if they keep them there they'll probably have more customers than they can handle. The only problem I currently have is NO reason to communicate with them. I miss them a bit.

Robert Kates, cycleshanty.com

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The siteground team has been great! The site support especially. I cannot say much other than they deliver on what they say which should say enough.

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If you use CMS Joomla or WordPress as your website platform. I highly recommend Siteground. Super fast support and easy setup tools for Joomla and WordPress.

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We tried out Siteground for two purposes: WordPress development site, and a volunteer-oriented database & applications suite using Perl and MySQL, using the GoGeek premium shared hosting package to get more web space and cpu. The applications suite worked, with minimal adjustments, and initially, WordPress trial installs for development worked too. The support was OK, like other sites, some knowledgable support reps, others not so great, about average.

We thought we had found a good hosting company to switch to, but then we hit a stopper: they throtttle FTP - severely! We were trying to upload a WP site backup from another site, and realized it was going very slowly. We checked with support and they confirmed that they throttle inbound FTP transfers down to 100 KB or so. If you don't have to upload files bigger than a few megabytes, it would not be an issue, but we needed to upload a multi-gigabyte file, and it would have taken all day! So we cancelled the account immediately, and got our money back.

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I have been very happy with the prompt service and helpful advice. Staff explained things carefully and made sure I was happy with their help. thank you.

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Siteground is a great hosting company, my website www.muhato.com which is an magento base and it is hard to install. However, siteground staffs helps me step to step, even creating sub-domain for it. Especially, their support is really fast. I'm very happy with it.

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Best rates for excellent service. The customer support is beyond awesome! I have tried most hosts but Siteground is truly one of a kind.

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I have dementia making every thing harder for me.
However with the patience and help from support was able to have my site up and working in no time

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I found the instructions and guidance provided by the customer service professionals to be clear and concise. Their English language skills are impeccable.

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Whenever anyone asks for a domain registrar/website hosting company I always recommend they visit siteground.com. I have never seen any down time, the customer service is excellent, and I haven't found a better price anywhere.

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great features and platform, outstanding support.... i have looked back at a bunch of tickets i filed with them on various subjects and i could not find one where the response time was more then 10 minutes ..... every problem, even the self inflicted ones, have been taken care of !!! their server configuration is second to none. These guys (and girls) know what they are doing !!!

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I am using wordpress for my client's websites and recently recommended to two of my clients Siteground as their hosting provider. I have to say that Siteground is far the best hosting company I ever used. The sites are working very well and the support is great. Every problem I had was solved within a few minutes. In the future I will recommend Siteground to all of my clients because I think you can't get better value for that money! When my own domain expires I will come on board as well.

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I cant speak highly eough of the folks at Siteground. Always very helpful. Great service and good value. I have been with siteground for over 7 years and have always been really happy with the service and the products. Kind regards. Adrian McGivern. AutoGateIreland.com

★★★★★
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★★★★★

I've just discovered that my website had disappeared! was not loading/couldn't find the site via Google search.

I went straight to SiteGround's member login area, and clicked through for an online consultation with a technician. In a matter of seconds I had a person to 'speak' with who was warm, welcoming and personable.

Dessy was quick, clear and helpful. She found what the issue was, and the matter had a solution minutes later. This problem related to an expired domain (with another source).

Among the multitude of shoddy web "service" providers who seem only interested in signing people up and squeezing as much money from them as possible, it's pure relief to find SiteGround where 'service' isn't an optional extra.

I recommend SiteGround highest for your warm and welcoming service style that's top-geared for customer service and complete satisfaction. With my limited web skills, your readily available assistance inspires my confidence and my trust.
Thanks so much.

★★★★★
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★★★★★

I look after quite a few WordPress websites and have moved them over to SiteGround. Any problem I have had, whether site speed, fixing permissions, technical problems or pre sales they have been answered and resolved very, very quickly. Almost immediately in most cases.

★★★★★
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★★★★★

Siteground has to be one of the best web-hosting providers out there. Always super-helpful where they can and since moving a couple of sites over have found and fixed problems I never knew I had.

Their Joomla auto-updating is a breeze and the one place where other service providers let themselves down is support. For Siteground it is the place where they often excel. Always available and more often than not you get somebody who will go that extra mile for you.

They now have 2 of my websites and I will be moving a third one over next month from a webhost I have been with for 17 years, their service is that good.

★★★★★
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★★★★★

I fing love siteground. No joke. best hosting for startups they kill it in support. But dont let it go to your head siteground im saying this so you never stop being the best in support

★★★★★
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★★★★★

I have used joomla to build 6 sites five were with Blue Host and one was with you. I have to say that you are the best host of joomla sites and I am moving the rest over to Siteground. You are very helpful, your support is excellent and there is no comparison - you beat the rest! Thanks for the hosting!

★★★★★
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★★★★★

SiteGround are brilliant! I have only been with them a short while but the support is amazing, I dont know how they do it. I have yet to have a question that they have not been able to answer for me so that I can get my store working exactly how I want. I think they know everything, maybe i should ask them for the next lottery numbers!! If you are thinking about using them then do, you wont find any other company that comes close to them and the prices they charge are also very cheap for what you get.

★★★★★
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I've been hosting with siteground for 8 years, and moved over from iPowerWeb which was terrible. I hated them iPowerWeb.

My only gripe against Siteground was when they did not have Live Chat. Apart from that all their services were/are excellent. Once they introduced Live Chat, it has been a pleasure to work with siteground. I don't see many reviews of siteground on the internet, but it doesn't mean they are not good. Their Live Chat is a super service and extremely good. Everything gets answered promptly. This alone makes Siteground a host worth considering.

I recently set up an Asian customer's web services at Siteground's Singapore hosting facility. Everything good so far, except for one time when the email was down for a few hours. Apart from that no complaints.

I recommend Siteground to anyone who can afford their 9.95/month fee, or 30% off for 3 years hosting. It's difficult to beat their customer service.

★★★★★
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★★★★★

I am new to Siteground and started off using their Shared Hosting plan to set up our Magento store. The tech support has been excellent and helping us migrate our site across. Fast responses and very helpful! Love the caching features included in the plan, just makes our site run noticeably faster compared to our last web hosting! Although we couldn't get our site to work properly due to the need to tweak some MySQL settings (which we are not allowed to on Shared Plans), we have decided to keep using Siteground for all our other domains but host our Magento store somewhere else. It's a pity as we'd love to be able to host our Magento store with Siteground too, but the only option was to sign up for a Cloud account, however, we don't need all that power... yet. A very customer so far :-)

★★★★★
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★★★★★

I have used Siteground for a couple of years now for various projects and can honestly say I never contemplate using anybody else. The support is amazing - not just as a hosting company but as a company full stop! A big thank you for your help over the years, here's to plenty more to come.

★★★★★
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★★★★★

Very, VERY satisfied indeed.
Having been through Go-Daddy, HostMonster, 1and1, 123-reg & the rest you see advertised everywhere, I'm able to confirm SiteGround have without doubt the most helpful, fastest, and most importantly - HANDS-ON Support of any I've tried.
We're only a small company, so I take care of most website requirements personally. Needless to say I'm no expert, fumble my way through most things, succeeding only by spending hours learning from my mistakes...
Others will bog you down with a load of technical terms, wasting time while you figure out what they mean? Not SiteGround Support, you raise a ticket, they'll have a look and if possible, perform the necessary alterations for you. Fantastic!! It saves you time & patience, saves them time in explanation, everybody's happy and in all honesty - it's so refreshing to witness their practical, down-to-earth approach.
SiteGround, no-nonsense, no BS, plain-English, easily understood. Just...great to work with.

★★★★★
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★★★★

i start with them mid of MAY with GO GEEK plan which is highest share server plan they have and cost 29.95$,
till end of JUL i finish customizing my theme on wordpress and first of AUG i asked my users to move to new Site which is hosted by Site Ground .

till 7th AUG , 88 users signed up and Site Ground blocked my site for CPU usage , only after 7 days !!!

My previous site was hosted by Arvixe which still active on Shared plan as well for more than 1.5 year . only for 4$ !!
site ground mentioned i reached high bandwidth usage which it was 1GB in 7 days ,
my site in Arvixe in 7 days used average is 8GB ( i have more than 900 users there )

Site Ground mentioned one of my page HIT 20 thousand times and this is main cause of shutdown !!
in my site on Arvixe my Index page HIT 1 million and 299 thousand times in same period and site still working .
Both numbers collected by AWSTATS ( i wish i could attache a image here )

the only Solution, Site Ground gave me to upgrade to Cloud plan which all of us know the game of Hosting company to push users to pay more
im moving my new site from SitegGround to Arvixe with VPS plan which still much stronger than SG Cloud Plan.
Site Ground has excellent customer service and very useful tools to handle the wordpress website and that exactly fooled me to join them and pay more than 150$ for hosting plan and other services .

. my advise is if you have only site with one page and no user registration , no java or html usage , no image or graphic uploading , no fancy theme ( theme should be super simple wordpress theme ) you can go for SITE GROUND

Regards

★★★★★
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★★★★★

I'm very pleased with SiteGrounds total service and reccomend my customers use them. I know they will be well taken care of.

Jean DuVoisin
web designer
DuvoisinDesign.com

★★★★★
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★★★★★

SiteGround is awesome webhosting, simple but advanced, Sharp, hard working, superb support, they are friendly, me i have my friends among site ground support team, people like miroslov, adriana, and other second stage of support team, they are good, better and best i ever had.

They have a great backup staging for hosting package, consultations among problems and so much more, very supportive, less expensive and well organized

★★★★★
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★★★★★

Yet again, SiteGround has blown my mind. Incredible support. They don't treat you like your stupid and Gabriela actually made me feel like she cares. Thank you times one million. You all rock?

★★★★★
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★★★★★

I think SiteGround rocks because since day one, I have been able to receive almost instantaneous support for all sorts of questions that I had.

★★★★★
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★★★★★

Siteground is a very reliable hosting company. Its 24/24/365 assistance is very fast and accurate and useful especially for small companies who don't have a strong IT teams.
Servers are very fast and their server farms are spread in all over the world. For this reason it is a server solution adapt for European Companies who want to go beyond their national market and gain all the european market with fast servers and reduced latency times.

★★★★
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★★★★★

The Good: Shared Hosting Plan prices seem in line with other hosting companies. Features appear good. I was a long time GoDaddy customer until they messed with the ability to use most php or cgi contact form scripts. I purchased the shared hosting plan on the promise by the SiteGround CSR that I wouldn't have any problems with my PHP or CGI "Sendmail" scripts. I am happy to report that I did not have any issues with my scripts and they work flawlessly.

The Bad: So right off, after I placed my order they wanted to do an order verification. I received a call from a guy that sounded Russian and said that in order to process my order I needed to have my client email them a picture of his Driver's License. I felt un-easy with this process. My gut told me not to do it, but I did. After about 20 minutes of him doing whatever he needed to do to verify everything, he finally said that the hosting account was setup. My second run with tech support was when I needed to know the absolute path to my new hosting account. Such as (/home/www/public_html). The tech support had absolutely no idea what I was talking about. She kept saying that my path was my domain name. What??? Anyways, I found my answer in the support section. So for future reference for anyone else needing this info, the absolute path is /home/USERNAME/public_html/

★★★★
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★★★★

"Rubbish" in nutshell. I have several technical issues with them just for building a Word Press website for my client.There support is just a joke. Whatever ticket you submit always they ignore it by saying " It is all fine from our end" then they close your ticket without asking for your feedback. They have wasted 5 hours of my time on a query by ignoring it then they found that this is due to miss-configuration on the Apache server!
Their services are not reliable and robust and there support team approach is ignorance. Do not even try to call them, you will find their agents rude and unprofessional who are not really bothered with your query.
Do not get foll but the pricing, avoid them if you want to avoid hassle

★★★★★
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★★★★★

Good hosting company. Customer support are very kind and tickets are answered extremely fast.
Every I've ran into was solved quickly and without any hassles on my end. They also were more then happy to help when someone of my questions (when starting up) were out of pure lack of knowledge or not exactly related to the hosting services.

No complaints, only recommendations :)

★★★★★
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★★★★★

I just had an amazing service provided by your online support. Mrs. Dessy.
Precise and swift support. She has handled all my requests in seconds without any hesitation. Just wonderful!

★★★★★
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★★★★★

Ivan was super helpful and knowledgeable in my decision to go with Siteground hosting. He was very friendly and courteous as well as patient.

★★★★
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★★★★

Extremely quick and sharp support staff. A true knowledge of the products they support and a clear desire to integrate those products into the systems they operate.

★★★★
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★★★★

When I look back over the service I have received from Siteground I have come to realize that they have consistently offered very good value for money. As a user of internet sites you kind of expect poor and disappointing service, so you prepare your self subconsciously for that disappointing service.

I just had an experience with one of their reps called Diana and afterward I realized that her good service was in fact what I had for most of the time been getting from siteground. There have been 1 or 2 unsatisfactory encounters but they pale into insignificance when I reflect on my generally good experience.

So, well done Siteground

★★★★
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★★★★★

First of all, I don't know why you can not write on their FB page. Maybe they are afraid of negative reviews? Anyway..I just recently signed up and I feel like I got tricked into going for Go Geek plan by their pre sales team. They told me that I will get freebies like SSL and CloudfareCDN which I did get but both can not work together. SSL ONLY works with Cloudfare Plus account which is paid. If I activate cloudfare for my site then SSL won't work. This was NOT mentioned before sign up and is not mentioned anywhere on their website before signing up. I chatted with someone from their CSR team and simply asked him to at least mention this point so that future customers can be aware of this fine print, he refused to accept it was a fault on their part and got a bit aggressive and rude while chatting. Not what I expected especially after reading such good reviews before signing up!

★★★★
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★★★★

I'm new at siteground and am very impressed. Thus far their support is superior to any other U.s. Based hosting service I've used. I would recommend siteground to any serious joomla webmaster. You will find a plethora of useful tools in siteground's cpanel. The best part of it is: it just works!

★★★★★
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★★★★★

I have over 5 years with Siteground and it has always been my favorite hosting service.... =D love it!

★★★★★
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Really i'm still surprised by your kindness, knowedge and quick answering! thk u from France siteground!

★★★★★
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★★★★★

I used to work in the IT industry in the UK but I have NEVER seen, or received, such fantastic support as I have had from Siteground - both pre-Sales and Technical Support after I migrated a website to them. I have only had our website hosted by Siteground for just over 2 months, so it's early days yet, but I don't think I will be disappointed and I have taken a 3 year period with them for web hosting. Siteground truly is an AMAZING company

★★★★★
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First day. Started with a bunch of questions to sales. They answered everyone without hesitation even the technical ones (such PHP Magic_Quotes and are my Global Variables safe on a shared server). They answered in detail and reassured me enough to ask the wife if she would like a free domain (siteground offers this), I have lots of domains already registered all over the place. Less than an hour later I was back and signing up. I was anxious that the 50% cost would be for just the 1st month (as with other hosts I checked). Amazingling if you don't mind paying in advance you can have 3 years hosting at 50% off. I opted for 2 years without hesitation. I had my wife setup with a joomla site within 10 minutes. Later in the day I thought about my spare domain names that I would like to be hosted and needed to get them setup with the correct DNS settings. I found myself not sure what steps to take as I have been a PLESK user for 10 years + and never been near CPanel. I got stuck several times. Every time I chatted with support and they patiently sorted me out.
Cannot praise them enough. I could fill pages with what I believe they are about to solve for me compared to my existing host packages with two other companies. Just the fact they offer daily backups as part of the deal! Also I actually read the legal stuff about what they offer. It is a bit technical for sure but very fair sounding .
So end of first day feeling optimistic about the next two years and even thinking after testing the shared package. That I will move my dedicated server over to them in the not too distant future.
Rob

★★★★★
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★★★★★

Siteground's support is without a doubt the most knowledgeable, fastest turn-around team we've encountered.

★★★★
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★★★★★

I reckon SiteGround presales service staff absolutely rocks! I'm new to the whole website creation business. Previously i had very little understanding of what was needed. They educated me in the lingo and didn't just throw acronyms at me but ask if i understood. I understand now and I understand what set them apart. They didn't treat me like a nobody but treated me like a someone who just needed help. As i floundered along the way they told me i was doing ok, when i stated i thought it would be easy they showed me it was as simple as counting one two three. It was. After i signed-up i thought the service would stop there however it didn't they stayed online until i had done everything. I was a bit surprised, i didn't feel like the service bloke on the other end was tearing his hair out (no attitude!), he was quite patience. Now i have transfer my old domain name to SiteGround with the amazing step by step genuine assistance from their staff, installed word press and building my first website. Something i never thought was possible. Thank-you! You give a new meaning to technical support.

★★★★★
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★★★★

Back when I first started out in web design I got stuck using the first popular web host I came across (a disaster). So I did my due diligence when choosing the one I would switch too and went with the one with the least negative reviews. (We all know it's not good judgement to blindly listen to good reviews-often written by the company, so the next best thing is to look for negative ones-the fewer the better). I don't even remember finding any negative reviews for Siteground.

Moving domains presented several issues but each time I submitted a trouble ticket to Siteground it was answered within minutes. Their tech support is top notch! I am so glad I switched to them. If you are considering a web host I definitely recommend Siteground. They offer all the great features of any other host but with the best tech support of any company I have ever dealt with, EVER!

★★★★★
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★★★★★

Simply great guys in all aspects, I have been with siteground for over 8 years with 10+ accounts. I can't fault them in any way

★★★★★
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★★★★★

Siteground's customer service and technical support is outstanding. I will recommend their hosting services without hesitation. Optimum Exhibits

★★★★★
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★★★★

I recently had an experience where an email within my hosting account had been used by a spammer. Apparently, the email password was maliciously acquired. I was notified within 24 hours of suspect activities by a Siteground representative. I worked with a couple of support techs (named Lubomir Kazakov and Gospodin Pambelov) to resolve the issue. These individuals were wonderful and quite helpful. They answered my questions and provided additional details that I had requested. The response time was amazing and the situation is now be resolved.

To date, any issues that I have had with Siteground have all been handled in a professional, timely and beneficial manner; therefore, Siteground rocks!

★★★★★
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★★★★★

I've dealt with many a hosting service, and none compare to Siteground when it comes to customer service. I've recommended all my clients use their hosting site. The others totally pale in comparison, IMHO.

★★★
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★★★★★

Siteground has the fastest support response time of any host I have ever encountered in 12 plus years in the industry, working with dozens of website hosts.
Jim Camomile - Lead Developer, Castle Media Group

★★★★★
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★★★★★

Almost every time we have had trouble, even during a DDoS attack, we have received prompt technical support. One of the most important services of a server is the kind of technical support provided and SiteGround provides fast and professional support.

★★★★★
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★★★★★

I like everything about Siteground, but especially I'm crazy about their customer service/support. I've been online since 1979 and you can imagine how often I've dealt with customer service/support. Siteground's is as good or better than I've ever experienced.

For example, about 30 minutes ago I opened a support ticket with an important question concerning our site. I received an answer in 5 minutes! And that is not untypical.

I'd recommend Siteground to anyone who's looking for a hosting service.

★★★★
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★★★★★

While there are some things that I wish Siteground would do better, overall for the price they offer good services, and good support.

★★★★
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★★★★

I made the mistake of purchasing 2 domain names thru Site Ground when I purchased hosting from the company. It was too complicated for me to set up my website. I switched hosting to Shopify however Site Ground will not allow me access to the domains A Records since they are not hosting. My recommendation is purely that you should not buy domain names through them.

★★★★★
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★★★★★

Siteground Rocks. If your running a joomla site, look no further. I'm by no means a joomla guru but the tools that siteground provides, allow me to do so much more with my joomla sites. Their support is awesome and fast. Many times I've contacted them with issues that I felt where probably not their problem and I was expecting them to tell me that but they come through with an answer on how to fix it and in my most recent case, logged in to my joomla site and diagnosed and fixed the problem with a 3rd party component. I would highly recommend Site Ground for your host!!!!

★★★★★
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★★★★★

I don't know why everyone doesn't use them, they are just excellent in every way. Great features, price, speed, and 24/7 support. I haven't evaluated many other hosts personally that are managed, but it's just as good as WP-Engine for small to medium sized sites.

★★★★★
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★★★★★

Simply amazing

fast, fast! uptime 100%, transfer process flawless.

I have required their support a couple of times and have received an answer in about 5 minutes every time.

would recommend to everyone.

★★★★★
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★★★★★

We came from media temple, and are hositng a ton of wordpress sites. Media temple was terribly slow, cant wait to cancel it. Siteground is awesome, it has some git repository features, manageWP, auto site upgrades, its quick, fast, really happy with the setup. Search the net as they have coupons, if you know someone who already has an account, being referred saves you 80% or something crazy. I've been in IT for 20 years now, know my stuff, very happy with this one.

★★★★★
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★★★★★

1. Integrated Varnish and Memcached is amazing.
2. Speeds are fantastic.
3. Support by PHONE!
4. Support by email: typical response time I have been getting is under 5 minutes. UNDER 5 MINUTES!

I switched from Dreamhost. While I have lost a BIT of functionality (ie ability to set custom MX records on shared accounts, etc), I have gained a lot in the way of the fine tuning they have done for hosting WordPress sites. Their support is 1000x better than Dreamhost, and the price is right!

★★★★★
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★★★★

Siteground provide fast support the moment that things go wrong on my site; and that's the moment when you discover how great a host is.

Whether it's the weekend or evenings, their support team provide detailed responses as soon as they can, and they worked with me on solving my issues right away.

The only downtime I've experienced was during an attack on our site, and Siteground notified me of the attack and that they were shutting down the site immediately; and then they worked with me to resolve the problems.

★★★★★
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★★★★★

I wish I had known their cpanel access is so much easier to use. Their support is second to none, they are fast, polite and very helpful. I did not have much technical knowledge but they did not make me feel daft. They resolve issues promptly with an excellent record on up time. I have recommended them to colleagues and friends and I am using them for several of my client sites.

Keep up the good work :)

★★★★
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★★★★★

Support was very good. As responsive as any.
The site tools, and untuitiveness: I tore my hair out using Godaddy. and I think siteground is worse, so i am cancelling quickly.
Too many "now buy this" buttons. No "how to fix this" buttons.
After hours of roving and clicking and reading guides, I could not get to a place where I could work on web pages.

★★★★★
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★★★★★

Support needs a maximum of 5 minutes to respond, and they would do all the geek work for you, on a simple request. Definitely the best service in the hosting industry.

★★★★★
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★★★★★

Siteground's service is excellent with uptime and speed both very good. More importantly, on those rare occasions when I do have a problem, Siteground's support is rapid and high quality. Every ticket I have raised has been promptly answered witha solution not just an acknowledgement.
eg. Last ticket concerned inability to enable clean URLs on a Drupal site. Support cured problem with .htaccess in about 2 minutes from submission of ticket.

★★★★★
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★★★★★

Siteground!! Awesome.

I just hosted for few month, I contact the frequently more less everyday to ask for support. They help me to clear the problem within 15 Minutes.

Don't look for other hosting service while your best service is siteground.

★★★★★
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★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground support team helped me deal with attacks which blocked my site. We found a way to unblock the sites, and delete the fake users.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

The bottom line is a resolution in a timely fashion! Got this....so great! Been here for years and costs have increased, but so have their services.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

I am not new to web site hosting and domain registrations, I own different site with godaddy and domainrightnow but Siteground is all another level.

Server speed: it takes me average 3 seconds to login in Siteground FTP account versus average 35 for any other service I tried.

Support is amazing, I have been very annoying to them, sometime asking questions about problems I could have easily solved myself, they have been supportive, friendly and very competent.

Features offered are impressive, with the "grow big" plan you can host unlimited sites, dividing the costs between many customers, I have been able to serve 2 of them plus creating my own web site to find new ones. You have unlimited emails with POP and IMAP support. Another premium email plan I have with another company offers just 5 inbox and just POP3 access and their SMTP server always times out. They also offer 3 webmail access interface, one of them with full calendar / organizer.

Hosting Joomla is incredibly easy, you have 3 level of caches, your site practically flies. They install everything for free. Support even provided help with some Joomla script that is actually not within their duty, but they gladly helped anyway.

You can customize with features I have never saw in other hosting packages, you can move entire sites with one click, install e-commerce packages, define sub webs, really any needs you may have is addressed with Siteground hosting. They even provide you with free templates.

This is not a phony review: I am currently designing ilinguistic.us and studiozeta.asia, installed but not stated yet studio-v.biz, all hosted by Siteground, I would definitely recommend them to anyone that need a reliable hosting, you can find cheaper but you'll never be able to deploy sites so professionally.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I love siteground. I have been using their hosting for years and have many sites with them. I have never had any issues with hacking or other security problems. I always feel that they have my back and will work hard whenever I need ANYTHING.

Many of my colleagues use other hosting services and every single one of them have had to deal with poor support and poor security. I don't have to worry with siteground.

Thanks guys!

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I'm looking for a hosting solution for my personal website and Siteground is perfect for that.

- Multiple choices : there're a few plan available and I found the share host plan just suit my need for my personal website, I don't have to pay for what I don't need

- Seccured : I don't have any trouble with virus, spyware, or spamming emails, ( usually I got a bunch of spam email when I post my email on a website )

- Speed : I'm a freelancer and I got positive feedback about my site speed form my friends and clients from all around the globe

- Easy to setup : set up a blog platform such as Wordpress is just easy,

- Quick support : If I got any trouble using Siteground I just ask for support and get response very quickly.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

One of the best hosting provider I've ever seen. Their Plans are much more cheaper and better then other big hosting companies. They offered 24X7 Support through Live Chat, Telephones or Support Ticket. Their user control panel is easy to use and loaded with lots of features. SiteGround Team You guys rocks.

★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

In a nutshell, the best customer support and tech/knowledge team I've yet to experience with a webhost, super fast response, no fobbing off, no excuses, these guys get things done and if one of their support staff cannot help they're quick to get you to someone who can, highly recommended for that alone.

But of course the technology is great too, so far I've experienced the email server is fast, the admin is intuitive and modern, with more features than most other admins I've had to use.

Initially I moved over only my email server to siteground, I will definitely be considering purchasing more of their services for projects moving forward!

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground does a phenomenal job at its Customer Support Service Requests. I've had many complicated questions from moving websites within different accounts to ensuring that the current account may meet my future needs. In addition, the Customer Support team has a wide range of technical knowledge and can assist in billing questions and provide you with clear instructions on how move forward. Compared to GoDaddy.com, I would rate Siteground hands down as the better of the 2 Hosting Providers.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been with Siteground for 5 years and in all that time I cannot list even one complaint. My tickets are answered immediately, my annual fees are cheaper than any in my home country, in fact the fees are more than ten times cheaper than the local competition, and I've never ever had a service or uptime issue. All the staff I correspond with, in any department, are efficient and knowledgeable and I never get shunted around to different departments.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I had a hosting account with another provider previously and I was not satisfied with the support or the loading times. I did a lot of research and came across Siteground. Almost all the people who had reviewed it had only positive things to say about it. So, I went ahead and purchased a hosting account ("GoGeek" type specifically).

Siteground has turned out to be a gem of a hosting solutions provider. My domain transfer from my previous hosting provider to Siteground went extremely smooth and it has a boat load of features to ensure that all my requirements are met (including a free CDN), inbuilt caching and a surprising feature of creating staging copies of the site..Yes you read that right, you can create staging copies of your site and make all the changes and then replicate those changes to production. It is all so streamlined, you will wonder why you did not choose Siteground in the first place.

Now, about their support - Their support team is easily the best. I had a few queries and I started a live chat sesssion and it was picked up in less than 30 seconds. Their support staff are well trained and courteous and will assist you with the issue resolution diligently. The support alone is worth being with Siteground as per my experience.

Value for money - Siteground easily provides the best value for money with all the features that they offer. The pricing is justified through the sheer utility that you derive out of it and through the support (which in my opinion is unmatched).

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Excellent hosting. The best Support ever, and by far. the only thing that could get a negative criticism from me ? May be their CLOUD offers could get a bit more GB and Datatransfer amount. I've tried their other mutualized offer too: incredibly good. The speed / reactivity of their server even on mutualized accounts is just hard to believe. You will not be disappointed by them. Try them. Even with their smaller offer. You'll stick to them for sure.

★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I am happy with SiteGround as it was recommended by a good friend but I was not entirely happy with the Loyalty Scheme. In fact you do not have a decent Loyalty Scheme at all. It is more expensive for someone who is an old customer rather then a new one. You seem to be more welcoming towards new customers instead of concentrating on the old ones that you already have.

Would be nice to feel appreciated by a company that you have been using. I was previously using a .com domain but now moved to a .co.uk.

Anyway I'm sure others feel the same way but may not have been comfortable saying so.

Regards,

Zain Alam

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Amazing features in the Go Geek hosting package:
- Git
- Great 3-tier, one-click caching solution
- Easy to use website staging
All served via a greatly designed and integrated cPanel.

Beyond that there's integration with other services around the web:
- cheaper CloudFlare plans
- ManageWP integration
- Attracta SEO tools
- SiteApp Dashboard

And if those feature lists alone aren't enough, from my experience so far they have stellar support with fast responses.

Still not satisfied?
OK Buster, here's the real kicker, performance wise, from what I've been able to measure so far, performance is almost as good as WPEngine. I don't even know how that's possible! Let's see how it holds up as I add more WordPress Installs.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

So far so good! Just signed up so a little hard to rate at the moment. Live Chat rocked at helping a newbie like me through the process. I'm taking my first CMS course, so it is all new to me ! :-0 Thanks for the help Teodora !!!

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground Rocks!
They provide excellent service and world class support.
Their product has helped my business tremendously and I want to say thank you!

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been with Siteground for 3 Years now, Firstly I run into only 1 or 2 Technical Issues in a Year. Even when I do, The Issues have been resolved in under 15 to 20 Min. This is exactly the reason why I am happy to be with Siteground and always will be hosting my site and any future sites with you folks.

Thank You for the Absolutely Brilliant Service !!!

Regards
Seetharam Rai

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

First class hosting, and first class support. Good tech support is SO important. I was on the support chat with Miroslav for 30 mins and he solved my problem. No rush, friendly, patient.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Site Ground right from the beginning has been their to support my needs. When Issues arise that I don't know how to solve, their team jumps right in and kindly fixes it. I would highly recommend this service over any other hosting service out there.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Definitely Great. Amazing support, very friendly, very fast and very helpful. Glad I am with Siteground.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Simply the best hosting service founded untill now. Fast technical support ( real support for every problem ) and a great set of admin tools! I'm really satisfied with siteground!

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Our company had experienced a bad service from a local major ISP here in the Philippines. Our website is down for almost a week. And the cost is very expensive with limited control on our side (only updating of website information).

But because I had a personal experience using Siteground in my own business, I proposed to the management to transfer it to Siteground. The price is very competitive, we can manage it on our own and the built-in tools are very user-friendly. The management agreed.

And behold...In less than 2 hours our website is up and running!!! Cheers to Siteground!!!

--- Edwin Patricio/Bridgeway Communication System Inc.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

i am a bit of a Luddite,(probably age related). i wanted some information it was 7am on Sunday morning i went onto the live chat expecting to get a list of times when it was open. i got straight through to a very helpful person who answered all my queries in words i could understand

★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Watch out for their auto-renew!!
Their customer care and service sucks and very poor at problem solving. uptime is ok but expensive for the hosting.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground now manage 21 sites for me. Their support is unbelievable - on the rare occasions when things snap, they fix them for me in literally minutes. I just had a 500 server error due to an htaccess file error - they removed the incorrect data and re-established my connection in under 2 minutes! That's why I have been with them since 2007, and will continue working with them. Truly amazing service. (Oh, and highly feature-rich too.)

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Been a customer for years and never had a problem... And if I do, I get fast responses from the support team!
I actually don't need to be a nerd to configure the interface Siteground is offering!!!

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Excellent, friendly service all around. Very good package prices as well. Hard to better the service.

★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

My client had 3 sites on Siteground. While initially they were very helpful, it only took one incident to show me how confused they could be. My client was running a very old instance of Joomla. Siteground made a copy of the site and upgraded it to the most recent version. It was done very quickly and efficiently. We were happy! Then somehow a hacker found a way to exploit an instance on the server of PHPMail that was stuffed into one of his other sites using Wordpress. The hacker was sending spam by the boatload. Siteground, understandably, shut our sites down to stop the hacker. Now here's where it all went wrong. They told me I needed to upgrade my Joomla to solve the problem. We sent them the log files to show them the problem was in the Wordpress site. They ignored that and DEMANDED that I upgrade theJoomla site. Wait! The Joomla site was ALREADY updated..BY Siteground! I wrote and explained this several times. I also told them that I couldn't upgrade anything, {even if it would help} because they shut down all access to the servers. Their reply? Run Norton anti-virus on my local machine and send them a screen grab showing my computer to be virus free. WTF? I spent 6 hours on the the phone and sending emails. I sent proof that we had deleted any possible files that could be responsible for the spamming. The refused to reinstate our site or give us access to them until we upgraded them - which, as I said THEY had already done for us, AND this was impossible to do without access to the sites. HUGE communication problems there. Mostly Bulgarian support staff. Phone staff cannot and will not resolve issues over the phone. Everything is done through the ticket system. So don't call them, there is really nothing they are authorized to do. So frustrating. They have al lot of things going for them, but customer service is where they call apart.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I came to Siteground in search of a new home for my Joomla site, after having been attacked by hackers for the third time at my old web host. After reviewing their site, I liked what I read in regards to JOOMLA SECURITY and anti-hacking measures; and so I decided to move-in.

The Sign-up and registration procedure was quick and easy, while their support personnel even waited on chat as I completed the process. My first support ticket (which BTW, was to setup a free SSL certificate on my domain) was handled very quickly, and the communication was thorough, with three different support techs keeping me informed each step of the way.

Moreover, I find Siteground's back-end systems, customer area and cpanel are intuitive and easy enough for even a novice webmaster to hit the ground running. Sofar, they have handled all problems with flying colors... and I believe it was a good decision to choose Siteground. After six months of research, it's my opinion that if you are looking for a JOOMLA WEB HOST (like I was), Siteground offers the best value for your hosting dollar BAR-NONE.

And the main reason is JOOMLA SECURITY; as maintaining a JOOMLA web site on a less expensive host, can leave you open to vulnerabilities which malicious hackers eventually will exploit, and render your site (with all your work up until that point) useless. I speak from experience.

The only knock is that in order to get their best price (value), you need to pay for a year's worth of hosting up-front; and that kind of hurt me for two reasons. #1) Tough times, money's tight, and I'd sure rather pay for a month than a whole year... that's just simple arithmetic, lol; #2) I once paid a year's worth of dial-up access to an ISP in Miami (back in the early 90's), and after three months the outfit folded and burned me for my $, and so ever since then, I don't like to pay a year up-front for anything.

However, in the end, upon weighing the pros and cons, I'm serious about my website and business, I was at my last web host for seven years, and in my view I'll probably be with Siteground for at least that many years, maybe more, maybe forever. And since as a JOOMLA developer, I have been downloading free JOOMLA templates and extensions from Siteground for years... I'm confident they won't be folding in three months. LOL.

Basically, I found a SECURE HOME for my JOOMLA web site, I'm happy and I plan to be there forever; and so if their business model is pay-by-the-year for the best value, I respect their well deserved need to earn as I do my own... and figure it was good money, well spent and worth every penny... thank you God.

In closing, I build JOOMLA web sites for a living and from now on, I will be steering all future clients to "Go Geek" with Siteground, I would highly recommend Siteground to my friends and family, as well as to anyone reading this who is searching for a hack-proof and SECURE JOOMLA WEB HOST.

Finally, I am a real person, living in Los Angeles, California. I own and operate a horse racing tips website. I am not affiliated with Siteground in any way whatsoever (other than being a satisfied and happy customer). If you would like confirmation of this review, please feel free to contact me.

Regards,

Omar Yul Montes de Oca
clockerscorner.com
[email protected]

★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I was very happy with Siteground at the beginning, but as time passed I realized how much were they taking for me. They send you mails advertising free upgrades, they give you a promotion for 6 months, and then you are charged for the rest of your life. When I wanted to stop being billed for their "promotion", I had to pay an extra money for "technical services".
Today I asked for help, and there quick to respond that they can take care of the problem, If I pay 50$ for a dedicated support.
Conclusion, I am leaving Siteground. I had lots of problem and their homepage is misleading. They offer services for free, and then de ask you for extra payments. The speed is awful, the number of access is too limited, and the space is small.
I DO NOT RECOMMEND this hosting service any more. Look for something worthing of this price.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

I recommend Siteground to all my friends and customers. Great support, great uptime and security. There are new features very often, and convenient task handling. Live chat accessibility is the best!

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground give very fast and helpful support, and their prices are really good. Siteground are my first choice for shared hosting!

★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

Everything is good but price. I think it's so expensive to spend 15$ per month to get a host plan which is only suitable for 25k visitor per month.
Anyway, everything else of Siteground is good: Speed, Fucntion, Especially their supporter.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have found that the technical support has been amazing with Siteground. The instant access to Technical support through the chat pane has been exceptionally good. There has been patience when I haven't understood exactly what needs to be done. There has been expertise when settings have not worked as expected but what I appreciate more than anything is that I am not kept waiting for hours. Any problem or query I have had has been dealt with quickly and efficiently even though I am in the UK and Siteground is based in the States. They offer a dependable 5star service and particularly Customer service. I am very pleased and satisfied.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

With three businesses, I'm so busy I almost never take the time to write a review. SiteGround, however, is an exception.

I recently moved 2 websites to SiteGround. One had been hosted by one of the largest hosts in the U.S. The other was hosted in the cloud by one of the largest cloud hosts. I moved the first because the support had become atrocious. If I have a question, I need it answered yesterday, not tomorrow. For the cloud-hosted service, I found the support to be non-existent. I had to pay through the nose either to hire programmers or to subscribe to the host's support. So I determined I needed a new, managed host for both my sits.

One of my websites is based on Joomla and I'm moving the other to the Joomla platform. I saw that many of my Joomla programmers used SiteGround, so I did a little research. I selected SiteGround for several reasons: 1) They have automatic Joomla upgrades. (My last host was running several versions behind, supposedly because they wanted to make sure any bugs were worked out first.) 2) SiteGround has a staging area where you can test new components and upgrades before you push them live with a single click of a button. And 3) they have some great (and unique) site acceleration tools to speed up a pokey Joomla installation.

However, what I most appreciate is the support. I'm super busy and impatient. I don't like waiting a day for a reply that doesn't answer all my questions. At my last host, I got the impression that they were so rushed to close a ticket that they didn't read everything in the ticket. Not true for SiteGround. I love these guys. They are fast, professional, knowledgeable, don't make you feel like a moron if you ask a question that's in their extensive support knowledge base, and their English is excellent. And they will actually answer the phone. Shocking, I know. Anyway, I'm sold and would recommend them without reservation.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground ROCKS

It's definitely the best hosting I ever work with. The hosting is perfect, very good quality but the most crazy thing is their customer service. I'm french, I don't exactly where they are located but I always have someone in the live chat, even at midnight !

The customer service is the best of the best. And if you ask something really specific, they open a ticket for you to their technical services. I think the lowest answer I had from them it's about 10 or 15 minutes.

Siteground is awesome

A (very) happy customer.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Fast, professional, and they get right back to you. I signed up after reading a great review of Siteground, and so far they've not disappointed. Highly recommended.

★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

It's a tad annoying to type in my question, and then have the live chat rep ignore it completely, ask me how they can help and wait around for me to repeat myself.

Annnyways, it looks like the way they've setup their hosting blocks/breaks using bitbucket. I have a small client and they don't have a budget for paying for git on top of everything else, so I wanted to use bitbucket for their free private repositories. They support github, and bitbucket works exactly the same way, so I followed the same instructions and did as much troubleshooting as I could, but it just doesn't work. They don't even let you use the ping command. The whole "SSH access" feature is a joke, not meant to be used by any serious developer. I'll be recommending my client move to a more robust host.

★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

I've been a SiteGround customer for 3 years now. Tech support is fabulous and up time is excellent. There are quirks, however. SiteGround is a Russian company and their billing and sales departments behave in ways that a reputable US company would not. As an example, they offered a discount on upgraded server features recently. But they did not disclose that the discount only applied to the remaining months in the annual billing cycle, rather than resetting the annual billing cycle to give a full 12 month discount. So 2 months later, I was hit with the full price for the upgraded service. When I asked for a downgrade and refund, they refused to give a refund and insisted on crediting my account by resetting my annual billing cycle. Anyone else see the irony there?

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

This site is fantastic, I really love the support and technical know how. Every problem I have had Siteground have the solution. I would recommend siteground to everyone.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Site ground has provided me with the best support i have had from a Hosting company.
My problems are usually caused by dumb things I have done as an elderly "end user."

Support staff are patient and persist until I have understood the steps required to solve the problem.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I've been using Siteground for over 5 years now for a variety of sites - gallery, sales, Wordpress, etc. Can't fault them on any of the following - up time; response times (to customer enquiries); level of technical knowledge of their support staff; pricing; application availability. All this along with CPanel for a comprehensive and intuitive Admin interface. They send out emails before any upgrades / server changes - that's 100% pro-active customer service. Overall, a winning combination of technical competence and reliable technology with reasonable pricing. I'd recommend Siteground 100% to anyone, whether novice or expert, looking for a hosting service.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground has an amazing offer and provides it an amazing price for the magento hosting.

Their support system is beyond amazing, they are always ready to act and help you solve your problems, from the most technical ones to the simplier/dummier questions.

Couldn't be happier.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I'm only using email services at the current time. Support is excellent and the services I use are reliable, Thank you and keep up the good work - I invested another 3 years with you and hope I'll GrowBig. Godspeed .

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Had an issue with some files and my site was not running properly. I sent in a support ticket and had it answered and my site fixed within 10 minutes!! Amazing!

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

I've encountered Siteground recently and i have been more than happy with them, their support's responses are timely and accurate and they do go out of their way to help sometime, for instance i made a typo in one of the domain names i wanted to register with and while i was supposed to pay to change the domain name associated with my website, after talking to the support team for a few minutes i had that free of charge,
Also, though they dont offer free facebook or google adwords coupons for instance, i recieved a year's worth upgrade to a higher plan completely free of charge aswell for being a loyal customer. So all in all i would recommend them.
to sum up
1- Great & Friendly support
2- Great for CMS Based websites
3- offering multiple datacenters - my clients are all in europe so that helps with the slow connections -
4- Lots of promotions for existing and new customers.
5- they take care of their customers.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I would highly recommend SiteGround to anyone who is looking for a hosting service. Several times we have needed their support to fix problems that we could not solve ourselves. The support tickets were answered promptly and the problems fixed. SiteGround is very friendly and professional company, so we renewed for another 3 years.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground is simply wonderful. I'm a newbie in making Joomla website and in the past weeks I've had many issues with Joomla etc. but all my problems were solved within minutes by the chat service or technical service of the Siteground. They actually take time to get into your files or backend to fix you problems immediately, 24/7! Sitegound you are simply the best… and I'm very grateful!

★★★★★
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★★★★★

Excellent and friendly support, most of the time I get an answer in less than 3 minutes.

A lot of excellent features.

Good servers / technology.

Value: great.

SiteGround offer the best hosting service I ever see in 8 years.

★★★★★
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★★★★★
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★★★★★
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★★★★★

Ever since day 1 with SiteGround, I've transferred all my clients over and they've noticed it as much as I have. Excellent in every category: Support, Service, Up-time, Value, Servers and Hosting... everything you name - they rock!

★★★★★
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★★★★★

My experience with Siteground has been awesome! I'm moving my sites away from bluehost because the difference is so massive. Highly recommend if you are running a WordPress blog.

★★★★★
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★★★★★

Siteground is very good !
Whan you have a problem, the support answer in ten minutes maximum night and day !
They do their best to solve your problem !
I am a beginner and I often call or write them. They ever solve my problems.
I recommand Siteground !!!

★★★★★
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★★★★★

Quick and great support. I have used SiteGround for every hosting need I have had with no issues... since they fix anything you need fixed on the spot.

★★★★★
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★★★★★

The Customer Service is simply the best I have ever experienced. Prices are excellent and their site speed and features awesome. Love it!

★★★★★
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★★★★★

Dear Siteground,

I would like to thank you for your stellar support. During last 5 years, I changed many hosting providers. I have seen all kinds of things.

I learnt that great support is the essential part of a good hosting.

None of my previous providers can compare with you.

On your hosting, I receive an answer to my support tickets within 5-15 minutes. My problems get resolved very quickly. Your staff is never nervous or rude.

They even resolve issues which are not directly connected to the hosting service, like "some plugin stopped working" or "I can not set up my cron"...

Thank you, thank you, thank you!

★★★★★
Support
★★★★
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★★★★
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★★★★★
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★★★★

I started a blog and at some point it became very popular, I had like 3000 - 4000 visits a day. So it lasted for few months and then I got a blackmail letter from them, to upgrade my hosting to 100$/month or they will shutdown my blog.
Nothing was ever mentioned about the limit of visits before.

★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

SiteGround helped me to move a client's domain to them. It was a very complicated setup and required significant "hand-holding" from SiteGround's tech support.

They were very patient and helpful. The client is very happy about the service!

Since SiteGround treated my client so well - I am moving my primary domain here now!

Robin Vander Velde
Madeira Tech

★★★★★
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★★★★★
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★★★★★
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★★★★★

SiteGround is my fourth hosting company and if the support service and uptime/speed of my site are any indication, I've finally found a home. When I initially set up my site the dedicated, friendly support tech was there to help me, my site loads faster than any of the other hosts I've had previously, and when I encountered a recent problem the support ticket was answered in RECORD time. Not to mention the numerous scripts available for installation: more than any other host I've been with - and the installations are seamless. To put it simply: I like SiteGround!

★★★★★
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★★★★★
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★★★★

We have a large website which was hosted with siteground's cloud hosting package. The account was slow with a site having about 3,000 products in wordpress/woocommerce. So, we moved it to 1and1, but in the process of trying to download all our site files, siteground has (for unknown reasons) restricted access to one of our image folders where a majority of our images are stored.

This has caused us to fight with them to just get what is ours. We developed the site on their servers and all was fine UNTIL we turned on and paid for their so called wordpress optimized account. They have ignored our questions and request to simply get the files from our account and because of this, we have no website. We should be doing sales every day, but instead we have more than 20 tickets in with siteground and their support team will not provide us access to our files. We are fully paid up and they do not have any legitimate reason to hold our files hostage, but they are.

We are finally going to pursue this legally, since they continue to ignore the issue that their system caused. BEWARE - do not trust siteground and never ever under any circumstances pay for the so called wordpress optimized hosting account. We believe this is what messed up our site and locked us out of our image folder(s).

All I can say is that they look good from the outside, but when things get tough, they seem to be less experienced than they present themselves to be.

I cannot believe after all this back and fourth with them that they would try to trick us into pointing our domain back to them, when we made it very clear that we are now hosted with 1 and 1 hosting.But they did. When we ask about getting a copy of the image folder that is not accessible, there is no mention of it on their end. They told us they can see the images in the folder, but we cannot. So, we ask for a copy of those files and the request is ignored.

We are losing a lot of money here by the day. I will never trust these people again with my websites or refer any business to them. Trying to maintain composure in a situation like this is very difficult. BEWARE, do not believe all the great reviews you read, there are many other problems that they can cause and literally put you out of business!!!

★★★★★
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★★★★★

Without doubt Siteground has the most phenomenal Customer service I have ever experienced. Add that to the other services they provide and you get the best all around ISP. Totally brilliant!!!

★★★★★
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★★★★★

Great service, technically very good. Great service attitude, no problem too small. Highly recommended

★★★★
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★★★★★

I thought it was great at "first" but it turned out to be a bit of a nightmare.

Outside of two people, noone else was willing to help, they kept referring me to tutorials, and would not listen when I tried to tell them that was wrong was on "their' side and not mine.They kept sending me to advanced support that would help on the condition I paid an extra 49.95!! Mind you, I still have no site up, and it's over a week.

Finally found a person there who was willing to check out my claim, they confirmed the error on 'their' end and fixed it, but guess what? When I went back to cpanel to check out the installation, it wasn't there, which means they loaded it from 'their' server and not from mine. Too much hassle. I was supposed to have my site up last week, but now I have to postpone it another week.
Do your homework is all I can say Be sure the hosting company recognizes the level of ability of the customer, and ask how willing are they to help you raise that level. If they keep referring you to tutorials, that means their live chat on line or by phone is really limited to making sure you get through the initial sign up and payment. After that, the obligatory treatment moves quickly into a charge of 49.95 if you need their advance support - regardless of whose fault it is.

★★★★★
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★★★★★

I host just a small site on Siteground and appreciate how easy it is to manage a site for someone with little experience. I looked at several hosting sites and many were not very intuitive for the inexperienced. Siteground's customer service has always been responsive to billing problems. I have not had hosting problems but I expect that their customers service for hosting is just as good.

Thanks Siteground

★★★★★
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★★★★★

I am currently managing a website hosted on Siteground, and the customer care service from there is great.

★★★★
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★★★★
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★★★★

For me, who practice a very bad English , a French interface (eg :)) would be a plus.
Same comment as regards the technical support.

For now I am fully satisfied with the relationship I have with you.

Regards

★★★★★
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★★★★★

Siteground rocks because they have the most educated and patient customer service representatives and to me, a small business owner, that is more valuable than any of the bells and whistles that Hosting companies can provide. To be able to chat live online is priceless! But more importantly, your representatives are extremely knowledgeable, always seeming to figure out a solution. They stay online with me until we get the issues resolved instead of sending me to a Help forum, which by the way, rarely helps a small business owner. (If we could've figured it out ourselves by reading how-to instructions, we wouldn't bother with online chat sessions.) Your customer service representatives are incredibly patient! Their patience and expertise in problem solving is why I have stayed with Siteground for years and will continue to stay. Thank you for being there for the small business owner!

★★★★★
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★★★★

Look we all think webhosting cost to much, but I have been very happy with the service. When I first started with SG some 8yrs ago people said that they didn't trust them. I decided to give them a chance and have more than 8 sites hosted with them so far. Doesn't matter what time day or night, if I need help they are there and usually within 3-5 minutes. Doesn't get any better than that. They have just upgraded a bunch of infrastructure and are better than ever.

Do I get a discount for the kiss ass? :P

Seriously folks, there are great bang for the buck.

Jim Thompson
Safe Training Academy

★★★★★
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★★★★★

I've been through a few hosting companies since starting my first business. Siteground is leaps and bounds above every other company. Their tech support is phenomenal- I can't believe the amount of support we get for the price. They understand everything, and when I make a mistake or can't figure something out, I've always had support. Our website is super fast, and I have yet to have issues with my website being down- this was definitely not the case for other companies. I just registered a second website with them for a separate company because of the positive experience I have had. I have recommended siteground to two other small business owners and they also love it.

★★★★★
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★★★★★

I am so happy with Siteground, especially after dealing with my last hosting company, the one whose name rhymes with "setwirms." The people were immediately available to me when I had a problem (that I created, by the way), they were very polite and quick to get my site back up and running.
Olga in particular, is a very nice person, and kept me informed every step of the way, even explaining to me what I did wrong and cheering me on the things I right!! I know most hosting companies prefer people who already are website 'saavy', but it's nice to have a company that recognizes those of us still trying to learn. Even their tutorials are better written, and someone is always there to explain what and how to complete your project.

I'm saying it right here: "Setwirms" says they offer all these services, but they don't - not really.
Siteground Rocks for customer service and their C-panel, that has absolutely everything you need to grow as a website admin or developer. Thanks for being here.:)

★★★★★
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★★★★★

Siteground has covered all the bases for my hosting needs without delay or referral on needs. I continue to look for disappointment (as that has been the past experience) but find none.

★★★★★
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★★★★★

I needed advice on a hosting problem and they offered me a free upgrade plus a Free SSL Cert, this should serve me well over the next 12 months

★★★★★
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★★★★★

Every time I have a technical joomla problem, and for a relative newbie they tend to be odd problems I cannot figure out on my own with google searches, they fix them promptly. No way would I have ever figured out I needed to
"placing the default Joomla! .htaccess file in your public_html/ folder and enabling the RewriteBase / in it so the SEF URls for your Joomla! could work properly. "

Very helpful and keeps my site going.

★★★★★
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★★★★★

I am Old and not have technical expertise. I get the help I need from site ground sometimes it takes some prodding and negotiation not to pay for technical assistance but 100% of the time they understand my predicament and they resolve the issues for free.
I have non commercial sites on cloud 4. i am satisfied with Site ground and do recommend it to anyone interested in starting their own site.
MN Behelak

★★★
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★★★★

Not so great. Today SiteGround has changed my server DNS without previous notification and my sites are all down. A very bad hosting experience :S

★★★
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★★★★
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★★★★
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★★★★

I've been given nothing but a lousy support especially on magento issues. Their presales will give you exceptional answers but after you have signed up, any support on magento will be charged EXCEPT for HOSTING issues where i believe hosting issues any good hosting company is able to help u on. Any help on magento they will just tell u " i'm sorry it's not hosting related issues".

Believe me i know they advertised they are magento experts and such, but they can't even resolve simple magento issues such as having a few status changes in magento. To them, it must be HOSTING related issues. their speed on server optimization is not that great anyway. You can just google for a page loader test and try it on one of their websites. The speed doesnt differ much, i can promise u that.

their support will just give you a heartache.

★★★★★
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★★★★★

What can I say... As always fantastic support from Siteground has been a complete joy. Thank you for taking time with our needs. As the publisher for a news network that works closely with the UN we feel deeply that Siteground is the best hosting service around : )

★★★★
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★★★★

Moved to Siteground about a year ago with 20+ sites or so as a reseller. I like it a lot, especially compared to my previous host. I like the speed of their servers and their knowledge of Joomla.
Support is usually very fast and knowledgable, though with more complicated questions I sometimes need to push a bit to be taken serious

★★★★
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★★★★★

Excellent service at an affordable price. If SG adds more support options such as help in designing a new website in joomla at ALSo affordable pricew i am certain it will rule in Joomla Hosting.

★★★★★
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★★★★★

I hear good things and bad things about siteground. But my experience has been all positive! The tech support goes above and beyond!!

★★★★★
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★★★★★

I asked a precise question and got a precise answer. The service is great. Siteground has been able to satisfy all my needs and I have been with them for a long time.

★★★★★
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★★★★★

Excellent service, an organisation that works hard to deliver for customers. I will definitely continue to work with them to find solutions for my business.

★★★★★
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★★★★★

Siteground is truly a genuine hosting site. 100% dedicated & INFORMATIVE customer service who assists me with all my questions & concerns with the fastest turn around time I can recall from ANY company.

★★★★
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★★★★

I run a number of popular sites using SiteGround as the service. One of my sites was recently hacked and when I went to the chat support they took a snapshot of website and said "I don't see a problem." The snapshot showed a completely messed up site with advertisements plastered all around it and complete nonsense language. I said "does that look like a normal website to you?" I then was told to open a support ticket to their so-called expert technicians and all they did was copy and paste their apparent security measures to tell me how secure their service is....then they said "let us know if you have any other questions." Ummm...in what universe is that support??? My site has been hacked and your service is obviously NOT secure. They didn't even recommend any steps I could take.

The worst service I have ever seen. Their staff are NOT knowledgable..they merely copy and paste their answers and send you on your way. Why are they popular?...obviously their cheap prices.....cheap prices for cheap service. SiteGround is an insecure hosting service with copy-and-paste support staff. It will get good ratings because 95% of people who host with them are not real developers and are more of the "WordPress" crowd that doesn't understand web technology. Real developers...Don't waste your time!!

★★★★★
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★★★★★

Siteground support is really amazing, when ever I have a problem I get very quick reply from the expert team. I am converting all my sites to joomla and associating with siteground. You guys really rock. keep up the good job.

★★★★
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★★★★

Site Ground is really a great hosting service with a support team which able to resolve yours problems, from beginners to expert AND quickly ! Sometime request can be post two times to show the problem is more deepest then the first answer, but the reactivity is here and that's really helpfull. For me, the weak point is that there's no really reseller programs, so this is something they really have to plan in the next months. The solution is to take a Gogeek account and add all your addon domain. This solution is alright for most of my customers, but the thing is I can't give hand on cpanel to them.
Anyway, the free CDN CloudFLare and the SUperCacher offer an amazing response time on their server. And NO ! I'm not one of their team :-)

★★★★★
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★★★★

Feature wise one of the best hosting companies around and as I found out yesterday tech support lads are unmatched. Quick response and superb resolution of the issue. Thanks Lubomir and Dimitar

★★★★★
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★★★★★

Mirko was awesome. He walked me through the process of transferring my site and domain in a simple, straightforward manner. Couldn't be more pleased.

Looking forward to a long and enriching relationship with SiteGround.

★★★★★
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★★★★★
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★★★★★

Need Magento? Get a plan with these guys and save yourself a whole lot of effort. Installation is a click of a button and support is great.

★★★★
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★★★★
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★★★★
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★★★★

First off the ball - these guys do know what they are doing, in terms of support they are pretty sure to help you most of the time. Their features are pretty good and well displayed, and packed with a few extra tools which are pretty good.

Cons :
> They are quite expensively priced. I have the goGeekpackage which is your top end shared hosting system
> The resources are limited - only 30GB of HDD space, and very little memory - 256mb ! (Which is not mentioned at all anywhere ) , the lack of memory has caused me plenty of problems, such as limiting my product uploads into magento, not being able to run certain backend apps due to running out of memory etc..
> Caching, this is a good system, however I have had so many crashes its ridiculous, and when you contact support and tell them they just reply with we cant replicate the error please try again, however this is terrible when customers see this on the site.
> I 've also had random magento crashes - to which I dont get a good explanation for the fault but they get it up and running again.

This company started off very well for me, but it quickly went down hill with the limited resources and then lack of interest in my problems when contacting support.

What really dissapointed me the most is the promises made to me upon the sale by the sales person involved, which I had to fight to get honoured - when I was just asking them to do what they had agreed to.

★★★★★
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★★★★★

Siteground is a host with many years of industry experience and has demonstrated all this time to be a serious company with one main objective; offer the best possible service to their clients.
I never rule out being a customer of this host because it's the best you can find.

One of my favourite thinks that Siteground offers are the Three types of VPS hosting that are offered.As well as the four managed dedicated server options that makes you possibe more flexibility managing your site. And you can note that the company claims to use extremely fast and reliable servers and quotes to 99.9% uptime.
Just trying Siteground you can find in all that a webmaster needs.

★★★★★
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★★★★★
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★★★★★

I'm blown away by Siteground's hosting services and a cosmic inspired tech support team. Great job all around! Thank you.

★★★★★
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★★★★★

SIteGround is absolutely terrific. They should be a model for how other hosting services handle their business and their clients.

Problems happen to everyone and in some cases there is nothing anyone can do about it.

It's in how the situation is handled that makes the difference between an amateur and a champion... SiteGround and the people that they make a part of their team, are Absolute Champions!

I Love being with SiteGround and as long as they keep doing what they're doing, will stay with them indefinitely... and will refer as many people to them as possible.

-C

★★★★★
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★★★★★

I was recommended to Siteground for their Magento hosting, they set me up in no time at all and since then I have been 100% happy with their service in all respects. Their support service is particularly good, they are outstandingly fast to respond and most issues have been sorted within minutes with minimal fuss.

★★★★★
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★★★★★

My experience with siteground is perfect! Everything is working like described even if I'm new to some of the technology I'm using on this site. Also, I'm really surprised for how simple it was to accomplish many trivial tasks.

★★★★★
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★★★★★

Less than 1n minutes, i solved my problem with Martin Velikov...
great ....simply the best service in the market at this moment.

thank you
Lasantha
dtpcom.org (Italy)

★★★★★
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★★★★★

I am over 70 years young & have used Siteground for many years. Any problems I have downloading shopping carts have been resolved by siteground quickly.

Sireground have helped me many times as I am not very computer savvy. The support people are always patient and provide step by step information for me to resolve my problems.
Siteground was recommended to me by a friend & I would have no hesitation recommending Siteground to my friends.

★★★★★
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★★★★★

Siteground are great and very active with the clients. Their support system is immaculate and they are able to cater to your needs in times of hardship. I went to them regarding a serious issue and the support staff (Olga) was of great help and managed to give me a secondary option to solve my serious issue which was desperately needed.

★★★★★
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★★★★

Best Support
intelligent people siting at backend, who can resolves all issues within minutes

have helped me save my site numerous times

ofcourse siteground offers loads of other features and resources but support is the best

I will recommend siteground to everyone who wants a safe and secure website and wishes peace of mind regarding support

★★★★★
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★★★★★

I am the webmaster at http://www.newlibido.com. I have been hosting with siteground since 2004 and They by far are the best and most reliable host I have ever used. Great customer service and excellent pricing. Their servers are always up and they have a great team managing customer support issues

★★★★★
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★★★★★

I have tried many hosting companies over the years, I have found these guys are wonderful as they are always able to resolve issues quickly, they are curtious and treat you like a human, they have great rates, and know there stuff.

★★★★★
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★★★★★

Excelent service, great support. Would not change to another company. We are a small company and we really appreciate their constant backup to our bussiness.

★★★★
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★★★★★

We are a large webdesign and hosting reseller managing 100+ domains. We began with Site Ground as a vendor for our Drupal, Wordpress, and Magento hosting.

As a large web design and hosting reseller, I found Site Ground to be one of the most incompetent hosting services I have ever encountered. I think Site Ground is probably OK if you are a business owner with one or two domains you wish to host. After the initially painful period of being setting up a domain, and then having to set it up again, and the inevitable correction of a dozen errors before your site is properly functional, they can probably keep it up and running 90% of the time.

If you are a reseller who needs to set up a new domain/webspace 5 or 10 times per month…run for your life.

In the month we used them…

1. They were incapable of correctly installing SSL certificates with associated dedicated IP addresses.

2. After incorrectly installing three of the purchased SSL certificates, they downed one of our live paying-client sites through a singularly amateurish error. They attempted to correct the SSL error by – without warning or notification – changing the IP address of the domain, so that no DNS could find it. The site was down for hours as the DNS re-propagated.

3. When you go to the live chat, it asks you if you want a sales representative, a technical support representative, or a customer service representative…however, all three options always lead only to customer service representatives (non-technical). When you start asking technical questions, they either put you on delay to ask the techs, or tell you to send an email.

4. It usually only takes them between 5-15 minutes to respond to an email tech support request…however, the answer is frequently hasty and wrong. Very fast support is useless when the support is inaccurate.

5. When asked to create “GLUE records” to add nameservers to a domain, they didn’t know what that was and – even after detailed explanations including tutorial links – still could not get it right for over a week.

6. They absolutely will not, under any circumstances provide a live chat or live telephone call with anyone, even if it is the only way to save a $2000 a month client

7. Every domain we set up, and every SSL we purchased from was riddle d with problems, and ultimately don incorrectly until two or three hours worth of support tickets were worked through.

★★★★★
Support
★★★★
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★★★★★
Uptime
★★★★★
Value
★★★★★

I was aiting for more than a month to see if they solved problems but now they are just cheated to me.

I pay for an expensive service and they are not capable to solve, they assigng blacklisted IP, they have no idea about how to solve issues so far than a normal little advance user.

They lie, i can proof.

I am client for more than 4 years and believe me i don´t knwo what happened but if you are thinking in host your site there, for your health don´t do it.

This is serious opinion, is not a joke. I have really serious troubles with them and is in this moment when you see who are they really. Whne problems appear no way to make any claim, unless no one take a claim.

As a business man i hate write bad opinions, but this is so so critical as i need taht all people know what happen if you have a problem with this company.

They think in the other ide custoemrs are a kind of unknowledge persons and well, i have no problem in send proof to who need to know more.

★★★★★
Support
★★★★★
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★★★★★
Uptime
★★★★★
Value
★★★★★

We have tried about 3 different top service providers for our large site. When i first looked for hosting for my friend's website, built on Magento (crazy large system) i found SiteGround. They look a bit not promising at first because they new in business i think, but after just 1 hour you can see the difference. You get more for your money, you get tech support even after you pay the annual service! it's great.

I decided to transfer our large site too, which built on WordPress and they transfer it all free for us without asking or telling them that i have my friend's site with them. Also, since then, we got about 20 times issues (i made all of them) and in less than 2 minutes of opening ticket, less than 2 minutes!!! they respond and fixed it!

I give them 5 stars and #1 over any other hosting service today.

★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

They have the best customer support, period.
The only one time I ever had a slightly lousy "canned" response, they apologised immediately and escalated my query to the highest support.
I am an intermediate user, and I think it'd be a bit harder if you were a total beginner, but considering their customer support and large database and faqs, maybe not.
I recommend this host for anyone looking for cheap shared hosting with great support.

★★★★
Support
★★★★★
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★★★★
Uptime
★★★★
Value
★★★★★

I have been trying out building a Drupal site in the last few months. I went with 2 other hosting providers. UKWebSolutionsDirect provided a good service but support was a little slow and not always helpful. 123-reg provided a poor service with several important features of Drupal either not working or poor. Support was lamentable, with very slow responses and little expertise demonstrated by the support staff.

Finally SiteGround. Easy set up,Drupal install script attached to ticket on first enquiry.
All Drupal features working properly and the site is pretty fast. Best of all, support at SG is fast and accurate. I have raised several support tickets in the last week, due to my inexperience rather than any problems caused by SG, and the longest I have had to wait for a response has been 20 minute.

Quality service and quality support. What's not to like?

★★★★★
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★★★★★
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★★★★★
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★★★★★
Value
★★★★★

So far response time and support has been great. A few issues with scripts and installs, but nothing major that they have not attempted to resolve quickly.

★★★★★
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★★★★★
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★★★★★
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★★★★★
Value
★★★★★

I really appreciate the prompt friendly service. I really didn't even think I had given enough time for my issue to be resolved and it had and the problem being fixed. Every time I have had any issues it has been taken care of very quickly and I have not had the same issues again. This site hosts my website which is my own company I am building from the ground up so as you can imagine it is very, very important to me. All I can say is thank you for realizing how important this is to me and treating me how you would want to be treated yourself!

★★★★★
Support
★★★★★
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★★★★★
Uptime
★★★★★
Value
★★★★★

I have been with quite a few web hosting companies and I am not very impressed with SiteGround. My server has gone down twice and every time I try to get support I feel frustrated with the responses. Will go elsewhere next time.

★★★★★
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★★★★★
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★★★★★
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★★★★★

Super amazing and reliable customer service. I had a problem with pages getting a 404 error, and I contacted tech support. First person was unable to help me with the problem and suggested I use their second level tech support team. She provided me with a link and I created a ticket. Within 15 minutes my pages were back online.

★★★★★
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★★★★★
Value
★★★★★

Siteground are excellent!
I love the fact that these guys understand how to keep us happy.
Thank you for an amazing :
- control panel
- easy to install software (all automated offcourse)
- great newsletter
- helpfull support team

★★★★★
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★★★★★
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★★★★★
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★★★★★
Value
★★★★★

I have been using Siteground for almost ten years now and I have never felt tempted of looking for another alternative.

★★★★★
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★★★★★
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★★★★★
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★★★★★
Value
★★★★★

Siteground provides an easy to use, stress-free experience from start to finish.

Support staff handled my issues immediately, expertly and without judgement. I created a few because I am an inexperienced webmaster.

Siteground's many features are intuitively constructed making navigation and comprehension an easy task.

I highly recommend this hosting site to everyone because of the ease of use, the phenomenal service and specifically because of the value of the product Siteground is providing.

Thank-you Siteground & Staff

★★★★★
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★★★★★

I read about a hundred reviews on different sites for hosting and went for these due to the high average score, it has only been a few days in but I cannot thank the customer support enough.

Very quick to answer, very friendly and solved my problems in a matter of minutes.

Thank you for your human touch and great service.

★★★★★
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★★★★★

SiteGround hosts two of my sites -

http://joomla-dev.com
http://chicagonorthwestlions.org

There support is top notch and I am actively converting my client base as their existing hosting expires. I have never had a situation arise that wasn't resolved quickly.

Kudo's to SiteGround for great support and a first class hosting environment.

My only regret is that I didn't find them when I first started my web presence. I highly recommend Siteground to all of my friends and associates!

★★★★★
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★★★★★

I recently have been moving my websites from Hostgator because of a rapid deterioration in their service. In the process I tried three different hosting companies that were highly rated and appeared to have the service level and capabilities I was looking for.

The first service I used worked very well for my websites, but their email was horrible and unavailable. They had a chat system and phone system for 8 hours a day, but when I needed it both were down. They also did not respond to their tickets in the promised 30 minute window. After 5 days of email trouble I dropped them. It seemed like they might have been able to get the email to work, but it is too important for me.

The second service I tried appeared to have great capability, but they could not make my sub domain structure work within a single shared account. Their service seemed very good as did the email, but the cost would have been high if I need two accounts for my situation. The speed of my site on this service was not as good as the first one I tried.

After talking to several others I decided to give SiteGround a chance. Their technical service is excellent with the relatively low cost GrowBig service level. Migrating the accounts was not seamless, but they quickly resolved every issue professionally and without additional work. They got it right the first time once I pointed out things were not working well. My email now is reliable and supports DKIM and SPF tests. Both of my DNS's checkout perfectly unlike Hostgator.

What I really like about Siteground are some of the additional things they provide. Their SuperCacher product allows customers to access my websites about 2x-3x faster than Hostgator with less load on the server. They also install SpamExperts which has reduced my email spam many times better than Spam Assassin. The billing system, techinical support and cpanel are also integrated into a single user interface. This makes it much easier for me to manage my account.

The negatives of Siteground are that they enforce limits on resources like email accounts, email sending, disk storage and the like. This seems like a good approach to keeping sever loading within reason and the limits are not ones I am likely to hit. They also provide easy guidance on what your resource limits are likely to be by listing the vistor per month handled in each plan.

I have only been with them a week, but from what I am seeing and compared to others I have tried recently they seem to really have a great product offering.

★★★★★
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★★★★★

WOW Siteground has THE BEST customer service I've ever come across in 20 years of having sites hosted. I've moved all of my sites to SiteGround - great hosting, great pricing, great customer service!

★★★★★
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★★★★
Value
★★★★★

Before I jumped into Siteground I wish I'd known more about the amazing tech support. Just tonight Siteground IT Stanislav B. helped our site out of some trouble we'd been having for a few days. He really worked to figure out the cause of the problem and fixed it! We have a site that is very active in a niche online for human rights news. I would definitely recommend Siteground to everyone out there... so if you're thinking of changing to a new server host... look no further.

★★★★★
Support
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★★★★★

Siteground is one of the top hosts out there, leaving you with the feeling as if you were in the biggest and most professional company.

Siteground offers exactly what they list. They have high-level technical expertise, and, the most important for a Joomla lover (me), they are probably the best host for those who use Joomla as cms. They co-work with Joomla experts, Joomla extension providers, provide templates etc.
They've started engaging Europe as far as servers are concerned.

I never experienced any downtime with my site (or problem) for all this time. Account/cpanel organization/tools are on top.

I recommend them for any type of sites, no matter the capacity.

Their is support is light-fast (getting replies five seconds after hitting the button), but this (customer support) is at the same time the only minus I give to Siteground. Although fast, until now I haven't really managed to get help. It always takes me tons of support tickets to get to the point. The problem is that they treat all customers as newbies (and the staff seems not being fully experts either). Whatever question you ask, you will get generic responses on how you should clean cookies, change browser and visit knowledge base if it didn't help. It doesn't help when I put at the top of my message that I already did this and that and that I need other reply. They will always ignore your text in at least several tickets and proceed with generic responses. If I ask how to add external domain, because I don't have the option (and didn't notice that my account was downgraded), they reply about parked domains and guide and guide you on how to click an icon???! Then you explain again, that you want to add independent domain/site, non-related, and just to point the servers, not transfer, but they ignore that and start explaining how to transfer domain?! And so on and so on... Then in next ticket you get the reply on how to point servers, although I already mentioned 15 times that it's already done, but there is no option on adding external domain...
And this is with every ticket. Every single one.

★★★★★
Support
★★★★★
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★★★★★
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★★★★★
Value
★★★★

I run my personal Site and the Site of three clients with different requirements in Siteground, for over three years.

The support is excellent. Support agents are available 24/7 for Phone, Chat or Ticketing support.

Activation is immediate. Hosting Essential Features are Included In StartUp Plan and in All Other Plans.

The Cpanel is very complete and has saved me a lot of time in different installations.

I have recommended Siteground for quick installation of elearning solutions for Schools and Small Businesses with an acceptable annual cost

★★★★★
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★★★★★
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★★★★★
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★★★★★
Value
★★★★★

Awesome, personal and really fast support, great services and they keep on innovating.

Best thing about Siteground is ... they CARE for their customers!

★★★★★
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★★★★★
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★★★★★
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★★★★★

I am a new customer with SiteGround. When I signed up for the services, I could tell that they were valuable. However, I did not know how helpful the service team was until I tried to complete my purchase online. Olga came online to chat. She helped me with domain names I had transferred from another site, showed me how start working on my building my site even though I could not transfer the domain names for another 50 days due to global regulations, set-up my Joomola website program and much more. I am used to paying for a product and figuring everything out myself. Therefore, I initially thought that her helpfulness meant that she was trying to get me to buy something more. "There must be some catch," I thought. However, there was no catch. Siteground is just interested in meeting the needs of their customers as a service provider just as I am interested in meeting the needs of my students as a professor.

★★★★
Support
★★★★★
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★★★★
Uptime
★★★★★
Value
★★★★

There are many benefits and drawbacks to Siteground, and the main benefit is their excellent support team. The team gets back to me almost instantly every time I submit a ticket and unlike some other services, is knowledgeable and helpful. The pricing is competitive but not the lowest, but the main plus is the helpful service (especially good for new hosts!).
Unfortunately, they only offer a maximum of 10GB of media files hosted (pictures, movies, etc.) but that didn't affect my site (although it should be kept in mind!). Overall, Siteground is a good hosting company that treats customers fairly and I haven't had any problems their hosting team wasn't able to quickly solve. Very good!

★★★★★
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★★★★★
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★★★★★
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★★★★★

We started using SiteGround to host our company website ( www.dtspoint.com ) on their Linux servers about a month ago. We are not only happy with their server speed and features offered in their hosting services, but I am also extremely impressed with their technical support.

We have worked with several hosts in the past and are currently using GoDaddy for our Windows hosting. While GoDaddy is an excellent host in terms of speed and reliability, they are lacking in the features they offer and their technical support.

SiteGround as opposed to that, has gone over and above its responsibilities to even help us track down a problem that ended up being in our own application. Their people on Live Chat are well informed and quick in responding to requests / questions.

From the reliability (up-time) end, Its been too short a time for me to comment on it, but so far so good.

All in all, I am so happy with SiteGrounds Linux hosting service, that I would move my Godaddy windows hosting to SiteGround if they offered Windows hosting.

★★★★★
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★★★★★
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★★★★
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★★★★★
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★★★★★

Siteground is by far the best thing that ever happened to my family´s bussines
we started a few years ago and we´ve been with siteground for the second year.
The customer service is amazing !!
they even gave me a refound when i screwed up and paid for something that i don´t even need !
The expertise of the people who works here is unbelievable

Thank you siteground !
you guys are the best !! you allways get me out of trouble !

I strongly recommend Siteground to any kind of customer who is looking for a partner on their www needs. Because that´s what siteground becomes to you, a partner, not just another bill.

★★★★★
Support
★★★★
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★★★★
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★★★★
Value
★★★★★

We have several sites hosted through Siteground and they are down constantly. I would add that these are not heavily trafficked sites. They blame our developers, however, we have had the databases checked numerous times and have been told they are not the problem--it's on the server side. We have had to upgrade our servers several times after being told initially that what we originally signed up for was sufficient. That said, their support is super-responsive and they have handled most of our issues very well. Due to the constant downtime, however, I would not recommend Siteground and we are in the process of moving to another host.

★★★★★
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★★★★★

Amazing amazing service! Never had a site down ever. I'm currently hosting at least 6 domains on Siteground and have referred many more clients to Siteground. Please never ever go away! You guys are amazing!

★★★★★
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★★★★★
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★★★★★
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★★★★★
Value
★★★★★

Just amazing. Fast answer to new clients, help them from A to Z, give valuable answers and a very attractive price for a amazing level of support / service.

Just ... wow !!!

★★★★★
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★★★★★
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★★★★★
Value
★★★★★

I had problem with my email acounts and I was solved thrugh your on line chat server in least than a minute. I am really surprised by your excelent customer support

★★★★★
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★★★★★
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★★★★★

Best customer support and super fast response time. Sometimes problems solve in less than 5 minutes, depends in the complexity of the problem.

Very friendly and knowledgeable team members. #1 choice of hosting to recommend.

★★★★★
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★★★★★

Just had a support question. Reached someone in a few minutes. Got the question answered really quickly and well. Cheerful and competent service. Thanks, SiteGround!

★★★★★
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★★★★★

Unparalleled support service team! With any ticket I post: The response is immediate and almost always resolved with a single comment back. Siteground's team is quick, proactive, accurate and extremely helpful. I can tell you, this is of extreme importance - because you only enter a support ticket when you are in need support / help. It is these times that you never want to wait around and you want things resolved quickly. Thank you for providing such a great customer service experience for me and I am sure for other customers such as myself.

★★★★★
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★★★★★
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★★★★★
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★★★★★
Value
★★★★★

Siteground is one of the best in the field of hosting and technical support, i have come across so many hosting companies but trust me siteground stands out tall above her many competitors!!!

★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

These guys are simply incredible. If you were to ask me what's the best customer support of ANY product in the known universe, I could not name one even close to Siteground. I can open a support ticket and in less tine than I used to stay on hold at the former hosting company I used, I have an answer and a solution. And you know how other companies will tell you that a certain issue is "outside their scope"? I've never heard that from these guys. I do believe if you asked them how to change the plugs a '57 Chevy, they would respond with an answer. And quickly. I'm like one of those crazy gun advocates when it comes to Siteground. You'd have to take them from my cold dead hands!!

★★★
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★★★★★
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★★★★★
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★★★★★
Value
★★★★★

I have two accounts with SiteGround. One of them, since 2001.
BUT...
Their "unlimited" policy for space is a lie. They hide the truth. They offer only 10GB for what they call "multimedia files", including JPGs...
I have a music composition site... and after 10 years, the number of MP3 files got the 10G limit. No, the site DOES NOT have a heavy load... it is just a bunch of amateur composers with about 30 compositions per month in regular contests. But no mercy... 10 GB is just the limit. So, now I need to change web hosting because of a stupid very small 10 GB limit for mp3 files.

If you look for the space true limitations, it is VERY HARD to find the true 10 GB limit. They just hide it on their package comparisons and policy terms using meaningless expressions like "premium space limitation" but without telling the real numbers.

Also, there are many other more "minor" technical limitations very cumbersome they hide. No SSH, FTP with limitation on listing, UPLOAD TIME via forms below 3 minutes, emails per 2 hours you can send and such things you only discover when blocked or receive a threaten email to close your site.

I am really, VERY disappointed with SiteGround and need to share this with you.
Thanks.

★★★★★
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★★★★
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★★★★★
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★★★★
Value
★★★★★

I tried to cancel service and they gave me the run around. After I cancelled my service they charged my credit card anyway. Poor business model.

★★★
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★★★★
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★★★★
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★★★★★
Value
★★★★★

it all works well, but if you want to talk about the world's worst customer support, Siteground is it! It's easier to get out of the mafia than it is charges from Siteground. Auto renewals are put on everything. dont want them? who cares. you get them anyway! they just make "mistakes" and still charge you. dont worry though! in just 2 weeks you will get a refund!!

did you bounce a check because they dipped into your account and took out money you didnt expect? well thats your problem! you should always have extra cash in your account.

Honestly, uptime is good, but the absolute worst customer service you could ever hope for.

★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

Povl Sørensen - www.alshjemmesider.dk

We give Siteground 5 stars instead of many words, but especially we will emphazise their friendly way to handle support queries with technical expertise.

Regards
Povl

★★★★
Support