Siteground Reviews

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Most Helpful Customer Reviews

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I don't know why everyone doesn't use them, they are just excellent in every way. Great features, price, speed, and 24/7 support. I haven't evaluated many other hosts personally that are managed, but it's just as good as WP-Engine for small to medium sized sites.

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I'm using SiteGround to host WordPress sites. They offer all the premium features of the top-end managed sites, but at a fraction of the cost. In the Geek package, you get Varnish caching, Memcache (both of which can be controlled by their own custom plugin) AND Clouflare Railgun support. This combination makes your site blazingly fast.

But what's best is their support. They boast about a 10 minute response time to their tickets, and that's no idle boast. The last four tickets I raised were responded to in an average of 8 minutes, and all of them resolved immediately.

You'll get the most out of SiteGround with a bit of technical knowledge (it's not fully managed, after all), but you don't have to be a genius, and the support is truly second to none.

I've had several web hosts over the years, and I've been satisfied with all of them, and delighted with most - but so far, SiteGround surpasses them all.

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User Reviews - Total: 256

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Ivan was super helpful and knowledgeable in my decision to go with Siteground hosting. He was very friendly and courteous as well as patient.

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★★★★

Extremely quick and sharp support staff. A true knowledge of the products they support and a clear desire to integrate those products into the systems they operate.

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★★★★

When I look back over the service I have received from Siteground I have come to realize that they have consistently offered very good value for money. As a user of internet sites you kind of expect poor and disappointing service, so you prepare your self subconsciously for that disappointing service.

I just had an experience with one of their reps called Diana and afterward I realized that her good service was in fact what I had for most of the time been getting from siteground. There have been 1 or 2 unsatisfactory encounters but they pale into insignificance when I reflect on my generally good experience.

So, well done Siteground

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★★★★★
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★★★★★

I have been with many different web hosts over the years and I'm voluntarily writing this review because I am really happy with SiteGround. If you have a WordPress or similar site, and are looking for the most features for the lowest price, they are your solution.

I only know their support technicians are great because I have had to contact them on two occasions to fix a problem that I caused.

Why is that significant?

I'm always a little leery when I read about how great a host's tech support is when the customer indicates how quickly the host responded to an outage. Really there shouldn't be an outage in the first place. Second should there be an outage, the customer shouldn't even need to be involved. I don't want to have to contact tech support if that were to happen. It should just simply be fixed.

It seems obvious to me but unfortunately it isn't obvious to many web hosts which is why I'm happy with SiteGround.

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★★★★
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★★★★★

First of all, I don't know why you can not write on their FB page. Maybe they are afraid of negative reviews? Anyway..I just recently signed up and I feel like I got tricked into going for Go Geek plan by their pre sales team. They told me that I will get freebies like SSL and CloudfareCDN which I did get but both can not work together. SSL ONLY works with Cloudfare Plus account which is paid. If I activate cloudfare for my site then SSL won't work. This was NOT mentioned before sign up and is not mentioned anywhere on their website before signing up. I chatted with someone from their CSR team and simply asked him to at least mention this point so that future customers can be aware of this fine print, he refused to accept it was a fault on their part and got a bit aggressive and rude while chatting. Not what I expected especially after reading such good reviews before signing up!

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★★★★
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★★★★

I'm new at siteground and am very impressed. Thus far their support is superior to any other U.s. Based hosting service I've used. I would recommend siteground to any serious joomla webmaster. You will find a plethora of useful tools in siteground's cpanel. The best part of it is: it just works!

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★★★★★
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I have over 5 years with Siteground and it has always been my favorite hosting service.... =D love it!

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Really i'm still surprised by your kindness, knowedge and quick answering! thk u from France siteground!

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★★★★★
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★★★★★

I used to work in the IT industry in the UK but I have NEVER seen, or received, such fantastic support as I have had from Siteground - both pre-Sales and Technical Support after I migrated a website to them. I have only had our website hosted by Siteground for just over 2 months, so it's early days yet, but I don't think I will be disappointed and I have taken a 3 year period with them for web hosting. Siteground truly is an AMAZING company

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★★★★★
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★★★★★

First day. Started with a bunch of questions to sales. They answered everyone without hesitation even the technical ones (such PHP Magic_Quotes and are my Global Variables safe on a shared server). They answered in detail and reassured me enough to ask the wife if she would like a free domain (siteground offers this), I have lots of domains already registered all over the place. Less than an hour later I was back and signing up. I was anxious that the 50% cost would be for just the 1st month (as with other hosts I checked). Amazingling if you don't mind paying in advance you can have 3 years hosting at 50% off. I opted for 2 years without hesitation. I had my wife setup with a joomla site within 10 minutes. Later in the day I thought about my spare domain names that I would like to be hosted and needed to get them setup with the correct DNS settings. I found myself not sure what steps to take as I have been a PLESK user for 10 years + and never been near CPanel. I got stuck several times. Every time I chatted with support and they patiently sorted me out.
Cannot praise them enough. I could fill pages with what I believe they are about to solve for me compared to my existing host packages with two other companies. Just the fact they offer daily backups as part of the deal! Also I actually read the legal stuff about what they offer. It is a bit technical for sure but very fair sounding .
So end of first day feeling optimistic about the next two years and even thinking after testing the shared package. That I will move my dedicated server over to them in the not too distant future.
Rob

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★★★★★
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Siteground's support is without a doubt the most knowledgeable, fastest turn-around team we've encountered.

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I reckon SiteGround presales service staff absolutely rocks! I'm new to the whole website creation business. Previously i had very little understanding of what was needed. They educated me in the lingo and didn't just throw acronyms at me but ask if i understood. I understand now and I understand what set them apart. They didn't treat me like a nobody but treated me like a someone who just needed help. As i floundered along the way they told me i was doing ok, when i stated i thought it would be easy they showed me it was as simple as counting one two three. It was. After i signed-up i thought the service would stop there however it didn't they stayed online until i had done everything. I was a bit surprised, i didn't feel like the service bloke on the other end was tearing his hair out (no attitude!), he was quite patience. Now i have transfer my old domain name to SiteGround with the amazing step by step genuine assistance from their staff, installed word press and building my first website. Something i never thought was possible. Thank-you! You give a new meaning to technical support.

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★★★★★
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★★★★

Back when I first started out in web design I got stuck using the first popular web host I came across (a disaster). So I did my due diligence when choosing the one I would switch too and went with the one with the least negative reviews. (We all know it's not good judgement to blindly listen to good reviews-often written by the company, so the next best thing is to look for negative ones-the fewer the better). I don't even remember finding any negative reviews for Siteground.

Moving domains presented several issues but each time I submitted a trouble ticket to Siteground it was answered within minutes. Their tech support is top notch! I am so glad I switched to them. If you are considering a web host I definitely recommend Siteground. They offer all the great features of any other host but with the best tech support of any company I have ever dealt with, EVER!

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★★★★★
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Simply great guys in all aspects, I have been with siteground for over 8 years with 10+ accounts. I can't fault them in any way

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★★★★★
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★★★★★

Siteground's customer service and technical support is outstanding. I will recommend their hosting services without hesitation. Optimum Exhibits

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★★★★★
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I recently had an experience where an email within my hosting account had been used by a spammer. Apparently, the email password was maliciously acquired. I was notified within 24 hours of suspect activities by a Siteground representative. I worked with a couple of support techs (named Lubomir Kazakov and Gospodin Pambelov) to resolve the issue. These individuals were wonderful and quite helpful. They answered my questions and provided additional details that I had requested. The response time was amazing and the situation is now be resolved.

To date, any issues that I have had with Siteground have all been handled in a professional, timely and beneficial manner; therefore, Siteground rocks!

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★★★★★
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I've dealt with many a hosting service, and none compare to Siteground when it comes to customer service. I've recommended all my clients use their hosting site. The others totally pale in comparison, IMHO.

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★★★
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Siteground has the fastest support response time of any host I have ever encountered in 12 plus years in the industry, working with dozens of website hosts.
Jim Camomile - Lead Developer, Castle Media Group

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★★★★★
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★★★★★

Almost every time we have had trouble, even during a DDoS attack, we have received prompt technical support. One of the most important services of a server is the kind of technical support provided and SiteGround provides fast and professional support.

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★★★★★
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★★★★★

I like everything about Siteground, but especially I'm crazy about their customer service/support. I've been online since 1979 and you can imagine how often I've dealt with customer service/support. Siteground's is as good or better than I've ever experienced.

For example, about 30 minutes ago I opened a support ticket with an important question concerning our site. I received an answer in 5 minutes! And that is not untypical.

I'd recommend Siteground to anyone who's looking for a hosting service.

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★★★★
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While there are some things that I wish Siteground would do better, overall for the price they offer good services, and good support.

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★★★★
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★★★★

I made the mistake of purchasing 2 domain names thru Site Ground when I purchased hosting from the company. It was too complicated for me to set up my website. I switched hosting to Shopify however Site Ground will not allow me access to the domains A Records since they are not hosting. My recommendation is purely that you should not buy domain names through them.

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★★★★★
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★★★★★

Siteground Rocks. If your running a joomla site, look no further. I'm by no means a joomla guru but the tools that siteground provides, allow me to do so much more with my joomla sites. Their support is awesome and fast. Many times I've contacted them with issues that I felt where probably not their problem and I was expecting them to tell me that but they come through with an answer on how to fix it and in my most recent case, logged in to my joomla site and diagnosed and fixed the problem with a 3rd party component. I would highly recommend Site Ground for your host!!!!

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★★★★★
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Simply amazing

fast, fast! uptime 100%, transfer process flawless.

I have required their support a couple of times and have received an answer in about 5 minutes every time.

would recommend to everyone.

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★★★★★
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We came from media temple, and are hositng a ton of wordpress sites. Media temple was terribly slow, cant wait to cancel it. Siteground is awesome, it has some git repository features, manageWP, auto site upgrades, its quick, fast, really happy with the setup. Search the net as they have coupons, if you know someone who already has an account, being referred saves you 80% or something crazy. I've been in IT for 20 years now, know my stuff, very happy with this one.

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★★★★★
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★★★★★

1. Integrated Varnish and Memcached is amazing.
2. Speeds are fantastic.
3. Support by PHONE!
4. Support by email: typical response time I have been getting is under 5 minutes. UNDER 5 MINUTES!

I switched from Dreamhost. While I have lost a BIT of functionality (ie ability to set custom MX records on shared accounts, etc), I have gained a lot in the way of the fine tuning they have done for hosting WordPress sites. Their support is 1000x better than Dreamhost, and the price is right!

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★★★★★
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Siteground provide fast support the moment that things go wrong on my site; and that's the moment when you discover how great a host is.

Whether it's the weekend or evenings, their support team provide detailed responses as soon as they can, and they worked with me on solving my issues right away.

The only downtime I've experienced was during an attack on our site, and Siteground notified me of the attack and that they were shutting down the site immediately; and then they worked with me to resolve the problems.

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★★★★★
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★★★★★

I wish I had known their cpanel access is so much easier to use. Their support is second to none, they are fast, polite and very helpful. I did not have much technical knowledge but they did not make me feel daft. They resolve issues promptly with an excellent record on up time. I have recommended them to colleagues and friends and I am using them for several of my client sites.

Keep up the good work :)

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★★★★
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Support was very good. As responsive as any.
The site tools, and untuitiveness: I tore my hair out using Godaddy. and I think siteground is worse, so i am cancelling quickly.
Too many "now buy this" buttons. No "how to fix this" buttons.
After hours of roving and clicking and reading guides, I could not get to a place where I could work on web pages.

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★★★★★
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Support needs a maximum of 5 minutes to respond, and they would do all the geek work for you, on a simple request. Definitely the best service in the hosting industry.

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★★★★★
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★★★★★

Siteground's service is excellent with uptime and speed both very good. More importantly, on those rare occasions when I do have a problem, Siteground's support is rapid and high quality. Every ticket I have raised has been promptly answered witha solution not just an acknowledgement.
eg. Last ticket concerned inability to enable clean URLs on a Drupal site. Support cured problem with .htaccess in about 2 minutes from submission of ticket.

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★★★★★
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Siteground!! Awesome.

I just hosted for few month, I contact the frequently more less everyday to ask for support. They help me to clear the problem within 15 Minutes.

Don't look for other hosting service while your best service is siteground.

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★★★★★
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Siteground support team helped me deal with attacks which blocked my site. We found a way to unblock the sites, and delete the fake users.

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The bottom line is a resolution in a timely fashion! Got this....so great! Been here for years and costs have increased, but so have their services.

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★★★★★
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★★★★

I am not new to web site hosting and domain registrations, I own different site with godaddy and domainrightnow but Siteground is all another level.

Server speed: it takes me average 3 seconds to login in Siteground FTP account versus average 35 for any other service I tried.

Support is amazing, I have been very annoying to them, sometime asking questions about problems I could have easily solved myself, they have been supportive, friendly and very competent.

Features offered are impressive, with the "grow big" plan you can host unlimited sites, dividing the costs between many customers, I have been able to serve 2 of them plus creating my own web site to find new ones. You have unlimited emails with POP and IMAP support. Another premium email plan I have with another company offers just 5 inbox and just POP3 access and their SMTP server always times out. They also offer 3 webmail access interface, one of them with full calendar / organizer.

Hosting Joomla is incredibly easy, you have 3 level of caches, your site practically flies. They install everything for free. Support even provided help with some Joomla script that is actually not within their duty, but they gladly helped anyway.

You can customize with features I have never saw in other hosting packages, you can move entire sites with one click, install e-commerce packages, define sub webs, really any needs you may have is addressed with Siteground hosting. They even provide you with free templates.

This is not a phony review: I am currently designing ilinguistic.us and studiozeta.asia, installed but not stated yet studio-v.biz, all hosted by Siteground, I would definitely recommend them to anyone that need a reliable hosting, you can find cheaper but you'll never be able to deploy sites so professionally.

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★★★★★
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I love siteground. I have been using their hosting for years and have many sites with them. I have never had any issues with hacking or other security problems. I always feel that they have my back and will work hard whenever I need ANYTHING.

Many of my colleagues use other hosting services and every single one of them have had to deal with poor support and poor security. I don't have to worry with siteground.

Thanks guys!

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★★★★★
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I'm looking for a hosting solution for my personal website and Siteground is perfect for that.

- Multiple choices : there're a few plan available and I found the share host plan just suit my need for my personal website, I don't have to pay for what I don't need

- Seccured : I don't have any trouble with virus, spyware, or spamming emails, ( usually I got a bunch of spam email when I post my email on a website )

- Speed : I'm a freelancer and I got positive feedback about my site speed form my friends and clients from all around the globe

- Easy to setup : set up a blog platform such as Wordpress is just easy,

- Quick support : If I got any trouble using Siteground I just ask for support and get response very quickly.

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★★★★★
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One of the best hosting provider I've ever seen. Their Plans are much more cheaper and better then other big hosting companies. They offered 24X7 Support through Live Chat, Telephones or Support Ticket. Their user control panel is easy to use and loaded with lots of features. SiteGround Team You guys rocks.

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★★★★★
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In a nutshell, the best customer support and tech/knowledge team I've yet to experience with a webhost, super fast response, no fobbing off, no excuses, these guys get things done and if one of their support staff cannot help they're quick to get you to someone who can, highly recommended for that alone.

But of course the technology is great too, so far I've experienced the email server is fast, the admin is intuitive and modern, with more features than most other admins I've had to use.

Initially I moved over only my email server to siteground, I will definitely be considering purchasing more of their services for projects moving forward!

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★★★★★
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Siteground does a phenomenal job at its Customer Support Service Requests. I've had many complicated questions from moving websites within different accounts to ensuring that the current account may meet my future needs. In addition, the Customer Support team has a wide range of technical knowledge and can assist in billing questions and provide you with clear instructions on how move forward. Compared to GoDaddy.com, I would rate Siteground hands down as the better of the 2 Hosting Providers.

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★★★★★
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I have been with Siteground for 5 years and in all that time I cannot list even one complaint. My tickets are answered immediately, my annual fees are cheaper than any in my home country, in fact the fees are more than ten times cheaper than the local competition, and I've never ever had a service or uptime issue. All the staff I correspond with, in any department, are efficient and knowledgeable and I never get shunted around to different departments.

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★★★★★
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★★★★★

I had a hosting account with another provider previously and I was not satisfied with the support or the loading times. I did a lot of research and came across Siteground. Almost all the people who had reviewed it had only positive things to say about it. So, I went ahead and purchased a hosting account ("GoGeek" type specifically).

Siteground has turned out to be a gem of a hosting solutions provider. My domain transfer from my previous hosting provider to Siteground went extremely smooth and it has a boat load of features to ensure that all my requirements are met (including a free CDN), inbuilt caching and a surprising feature of creating staging copies of the site..Yes you read that right, you can create staging copies of your site and make all the changes and then replicate those changes to production. It is all so streamlined, you will wonder why you did not choose Siteground in the first place.

Now, about their support - Their support team is easily the best. I had a few queries and I started a live chat sesssion and it was picked up in less than 30 seconds. Their support staff are well trained and courteous and will assist you with the issue resolution diligently. The support alone is worth being with Siteground as per my experience.

Value for money - Siteground easily provides the best value for money with all the features that they offer. The pricing is justified through the sheer utility that you derive out of it and through the support (which in my opinion is unmatched).

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★★★★★
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Excellent hosting. The best Support ever, and by far. the only thing that could get a negative criticism from me ? May be their CLOUD offers could get a bit more GB and Datatransfer amount. I've tried their other mutualized offer too: incredibly good. The speed / reactivity of their server even on mutualized accounts is just hard to believe. You will not be disappointed by them. Try them. Even with their smaller offer. You'll stick to them for sure.

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I am happy with SiteGround as it was recommended by a good friend but I was not entirely happy with the Loyalty Scheme. In fact you do not have a decent Loyalty Scheme at all. It is more expensive for someone who is an old customer rather then a new one. You seem to be more welcoming towards new customers instead of concentrating on the old ones that you already have.

Would be nice to feel appreciated by a company that you have been using. I was previously using a .com domain but now moved to a .co.uk.

Anyway I'm sure others feel the same way but may not have been comfortable saying so.

Regards,

Zain Alam

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★★★★★
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Amazing features in the Go Geek hosting package:
- Git
- Great 3-tier, one-click caching solution
- Easy to use website staging
All served via a greatly designed and integrated cPanel.

Beyond that there's integration with other services around the web:
- cheaper CloudFlare plans
- ManageWP integration
- Attracta SEO tools
- SiteApp Dashboard

And if those feature lists alone aren't enough, from my experience so far they have stellar support with fast responses.

Still not satisfied?
OK Buster, here's the real kicker, performance wise, from what I've been able to measure so far, performance is almost as good as WPEngine. I don't even know how that's possible! Let's see how it holds up as I add more WordPress Installs.

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So far so good! Just signed up so a little hard to rate at the moment. Live Chat rocked at helping a newbie like me through the process. I'm taking my first CMS course, so it is all new to me ! :-0 Thanks for the help Teodora !!!

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★★★★★
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Siteground Rocks!
They provide excellent service and world class support.
Their product has helped my business tremendously and I want to say thank you!

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★★★★★
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I have been with Siteground for 3 Years now, Firstly I run into only 1 or 2 Technical Issues in a Year. Even when I do, The Issues have been resolved in under 15 to 20 Min. This is exactly the reason why I am happy to be with Siteground and always will be hosting my site and any future sites with you folks.

Thank You for the Absolutely Brilliant Service !!!

Regards
Seetharam Rai

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First class hosting, and first class support. Good tech support is SO important. I was on the support chat with Miroslav for 30 mins and he solved my problem. No rush, friendly, patient.

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★★★★★
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★★★★★
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★★★★★
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★★★★★

Site Ground right from the beginning has been their to support my needs. When Issues arise that I don't know how to solve, their team jumps right in and kindly fixes it. I would highly recommend this service over any other hosting service out there.

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★★★★★
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★★★★★

Definitely Great. Amazing support, very friendly, very fast and very helpful. Glad I am with Siteground.

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★★★★★
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★★★★★
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★★★★★

Simply the best hosting service founded untill now. Fast technical support ( real support for every problem ) and a great set of admin tools! I'm really satisfied with siteground!

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★★★★★
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★★★★★
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★★★★★

Our company had experienced a bad service from a local major ISP here in the Philippines. Our website is down for almost a week. And the cost is very expensive with limited control on our side (only updating of website information).

But because I had a personal experience using Siteground in my own business, I proposed to the management to transfer it to Siteground. The price is very competitive, we can manage it on our own and the built-in tools are very user-friendly. The management agreed.

And behold...In less than 2 hours our website is up and running!!! Cheers to Siteground!!!

--- Edwin Patricio/Bridgeway Communication System Inc.

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★★★★★
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★★★★★

i am a bit of a Luddite,(probably age related). i wanted some information it was 7am on Sunday morning i went onto the live chat expecting to get a list of times when it was open. i got straight through to a very helpful person who answered all my queries in words i could understand

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★★★★
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★★★★

Watch out for their auto-renew!!
Their customer care and service sucks and very poor at problem solving. uptime is ok but expensive for the hosting.

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★★★★★
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★★★★★

Siteground now manage 21 sites for me. Their support is unbelievable - on the rare occasions when things snap, they fix them for me in literally minutes. I just had a 500 server error due to an htaccess file error - they removed the incorrect data and re-established my connection in under 2 minutes! That's why I have been with them since 2007, and will continue working with them. Truly amazing service. (Oh, and highly feature-rich too.)

Visit host
★★★★★
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★★★★★

Been a customer for years and never had a problem... And if I do, I get fast responses from the support team!
I actually don't need to be a nerd to configure the interface Siteground is offering!!!

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★★★★★
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★★★★★

Excellent, friendly service all around. Very good package prices as well. Hard to better the service.

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★★★★
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★★★★
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★★★★
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★★★★
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★★★★

My client had 3 sites on Siteground. While initially they were very helpful, it only took one incident to show me how confused they could be. My client was running a very old instance of Joomla. Siteground made a copy of the site and upgraded it to the most recent version. It was done very quickly and efficiently. We were happy! Then somehow a hacker found a way to exploit an instance on the server of PHPMail that was stuffed into one of his other sites using Wordpress. The hacker was sending spam by the boatload. Siteground, understandably, shut our sites down to stop the hacker. Now here's where it all went wrong. They told me I needed to upgrade my Joomla to solve the problem. We sent them the log files to show them the problem was in the Wordpress site. They ignored that and DEMANDED that I upgrade theJoomla site. Wait! The Joomla site was ALREADY updated..BY Siteground! I wrote and explained this several times. I also told them that I couldn't upgrade anything, {even if it would help} because they shut down all access to the servers. Their reply? Run Norton anti-virus on my local machine and send them a screen grab showing my computer to be virus free. WTF? I spent 6 hours on the the phone and sending emails. I sent proof that we had deleted any possible files that could be responsible for the spamming. The refused to reinstate our site or give us access to them until we upgraded them - which, as I said THEY had already done for us, AND this was impossible to do without access to the sites. HUGE communication problems there. Mostly Bulgarian support staff. Phone staff cannot and will not resolve issues over the phone. Everything is done through the ticket system. So don't call them, there is really nothing they are authorized to do. So frustrating. They have al lot of things going for them, but customer service is where they call apart.

Visit host
★★★★★
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★★★★★

I came to Siteground in search of a new home for my Joomla site, after having been attacked by hackers for the third time at my old web host. After reviewing their site, I liked what I read in regards to JOOMLA SECURITY and anti-hacking measures; and so I decided to move-in.

The Sign-up and registration procedure was quick and easy, while their support personnel even waited on chat as I completed the process. My first support ticket (which BTW, was to setup a free SSL certificate on my domain) was handled very quickly, and the communication was thorough, with three different support techs keeping me informed each step of the way.

Moreover, I find Siteground's back-end systems, customer area and cpanel are intuitive and easy enough for even a novice webmaster to hit the ground running. Sofar, they have handled all problems with flying colors... and I believe it was a good decision to choose Siteground. After six months of research, it's my opinion that if you are looking for a JOOMLA WEB HOST (like I was), Siteground offers the best value for your hosting dollar BAR-NONE.

And the main reason is JOOMLA SECURITY; as maintaining a JOOMLA web site on a less expensive host, can leave you open to vulnerabilities which malicious hackers eventually will exploit, and render your site (with all your work up until that point) useless. I speak from experience.

The only knock is that in order to get their best price (value), you need to pay for a year's worth of hosting up-front; and that kind of hurt me for two reasons. #1) Tough times, money's tight, and I'd sure rather pay for a month than a whole year... that's just simple arithmetic, lol; #2) I once paid a year's worth of dial-up access to an ISP in Miami (back in the early 90's), and after three months the outfit folded and burned me for my $, and so ever since then, I don't like to pay a year up-front for anything.

However, in the end, upon weighing the pros and cons, I'm serious about my website and business, I was at my last web host for seven years, and in my view I'll probably be with Siteground for at least that many years, maybe more, maybe forever. And since as a JOOMLA developer, I have been downloading free JOOMLA templates and extensions from Siteground for years... I'm confident they won't be folding in three months. LOL.

Basically, I found a SECURE HOME for my JOOMLA web site, I'm happy and I plan to be there forever; and so if their business model is pay-by-the-year for the best value, I respect their well deserved need to earn as I do my own... and figure it was good money, well spent and worth every penny... thank you God.

In closing, I build JOOMLA web sites for a living and from now on, I will be steering all future clients to "Go Geek" with Siteground, I would highly recommend Siteground to my friends and family, as well as to anyone reading this who is searching for a hack-proof and SECURE JOOMLA WEB HOST.

Finally, I am a real person, living in Los Angeles, California. I own and operate a horse racing tips website. I am not affiliated with Siteground in any way whatsoever (other than being a satisfied and happy customer). If you would like confirmation of this review, please feel free to contact me.

Regards,

Omar Yul Montes de Oca
clockerscorner.com
omarymontes@yahoo.com

Visit host
★★★★
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★★★★
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★★★★
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★★★★
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★★★★

I was very happy with Siteground at the beginning, but as time passed I realized how much were they taking for me. They send you mails advertising free upgrades, they give you a promotion for 6 months, and then you are charged for the rest of your life. When I wanted to stop being billed for their "promotion", I had to pay an extra money for "technical services".
Today I asked for help, and there quick to respond that they can take care of the problem, If I pay 50$ for a dedicated support.
Conclusion, I am leaving Siteground. I had lots of problem and their homepage is misleading. They offer services for free, and then de ask you for extra payments. The speed is awful, the number of access is too limited, and the space is small.
I DO NOT RECOMMEND this hosting service any more. Look for something worthing of this price.

Visit host
★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★

I recommend Siteground to all my friends and customers. Great support, great uptime and security. There are new features very often, and convenient task handling. Live chat accessibility is the best!

Visit host
★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

Siteground give very fast and helpful support, and their prices are really good. Siteground are my first choice for shared hosting!

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★★★★
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★★★★
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★★★★★

Everything is good but price. I think it's so expensive to spend 15$ per month to get a host plan which is only suitable for 25k visitor per month.
Anyway, everything else of Siteground is good: Speed, Fucntion, Especially their supporter.

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★★★★★
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★★★★★

I have found that the technical support has been amazing with Siteground. The instant access to Technical support through the chat pane has been exceptionally good. There has been patience when I haven't understood exactly what needs to be done. There has been expertise when settings have not worked as expected but what I appreciate more than anything is that I am not kept waiting for hours. Any problem or query I have had has been dealt with quickly and efficiently even though I am in the UK and Siteground is based in the States. They offer a dependable 5star service and particularly Customer service. I am very pleased and satisfied.

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★★★★★
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★★★★★

With three businesses, I'm so busy I almost never take the time to write a review. SiteGround, however, is an exception.

I recently moved 2 websites to SiteGround. One had been hosted by one of the largest hosts in the U.S. The other was hosted in the cloud by one of the largest cloud hosts. I moved the first because the support had become atrocious. If I have a question, I need it answered yesterday, not tomorrow. For the cloud-hosted service, I found the support to be non-existent. I had to pay through the nose either to hire programmers or to subscribe to the host's support. So I determined I needed a new, managed host for both my sits.

One of my websites is based on Joomla and I'm moving the other to the Joomla platform. I saw that many of my Joomla programmers used SiteGround, so I did a little research. I selected SiteGround for several reasons: 1) They have automatic Joomla upgrades. (My last host was running several versions behind, supposedly because they wanted to make sure any bugs were worked out first.) 2) SiteGround has a staging area where you can test new components and upgrades before you push them live with a single click of a button. And 3) they have some great (and unique) site acceleration tools to speed up a pokey Joomla installation.

However, what I most appreciate is the support. I'm super busy and impatient. I don't like waiting a day for a reply that doesn't answer all my questions. At my last host, I got the impression that they were so rushed to close a ticket that they didn't read everything in the ticket. Not true for SiteGround. I love these guys. They are fast, professional, knowledgeable, don't make you feel like a moron if you ask a question that's in their extensive support knowledge base, and their English is excellent. And they will actually answer the phone. Shocking, I know. Anyway, I'm sold and would recommend them without reservation.

Visit host
★★★★★
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★★★★★

Siteground ROCKS

It's definitely the best hosting I ever work with. The hosting is perfect, very good quality but the most crazy thing is their customer service. I'm french, I don't exactly where they are located but I always have someone in the live chat, even at midnight !

The customer service is the best of the best. And if you ask something really specific, they open a ticket for you to their technical services. I think the lowest answer I had from them it's about 10 or 15 minutes.

Siteground is awesome

A (very) happy customer.

Visit host
★★★★★
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★★★★★

Fast, professional, and they get right back to you. I signed up after reading a great review of Siteground, and so far they've not disappointed. Highly recommended.

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★★★★★
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★★★★★

It's a tad annoying to type in my question, and then have the live chat rep ignore it completely, ask me how they can help and wait around for me to repeat myself.

Annnyways, it looks like the way they've setup their hosting blocks/breaks using bitbucket. I have a small client and they don't have a budget for paying for git on top of everything else, so I wanted to use bitbucket for their free private repositories. They support github, and bitbucket works exactly the same way, so I followed the same instructions and did as much troubleshooting as I could, but it just doesn't work. They don't even let you use the ping command. The whole "SSH access" feature is a joke, not meant to be used by any serious developer. I'll be recommending my client move to a more robust host.

Visit host
★★★★
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★★★★
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★★★★

I've been a SiteGround customer for 3 years now. Tech support is fabulous and up time is excellent. There are quirks, however. SiteGround is a Russian company and their billing and sales departments behave in ways that a reputable US company would not. As an example, they offered a discount on upgraded server features recently. But they did not disclose that the discount only applied to the remaining months in the annual billing cycle, rather than resetting the annual billing cycle to give a full 12 month discount. So 2 months later, I was hit with the full price for the upgraded service. When I asked for a downgrade and refund, they refused to give a refund and insisted on crediting my account by resetting my annual billing cycle. Anyone else see the irony there?

Visit host
★★★★★
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★★★★★
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★★★★★

This site is fantastic, I really love the support and technical know how. Every problem I have had Siteground have the solution. I would recommend siteground to everyone.

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★★★★★
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★★★★★

Site ground has provided me with the best support i have had from a Hosting company.
My problems are usually caused by dumb things I have done as an elderly "end user."

Support staff are patient and persist until I have understood the steps required to solve the problem.

Visit host
★★★★★
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★★★★★
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★★★★★

I've been using Siteground for over 5 years now for a variety of sites - gallery, sales, Wordpress, etc. Can't fault them on any of the following - up time; response times (to customer enquiries); level of technical knowledge of their support staff; pricing; application availability. All this along with CPanel for a comprehensive and intuitive Admin interface. They send out emails before any upgrades / server changes - that's 100% pro-active customer service. Overall, a winning combination of technical competence and reliable technology with reasonable pricing. I'd recommend Siteground 100% to anyone, whether novice or expert, looking for a hosting service.

Visit host
★★★★★
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★★★★★
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★★★★★

Siteground has an amazing offer and provides it an amazing price for the magento hosting.

Their support system is beyond amazing, they are always ready to act and help you solve your problems, from the most technical ones to the simplier/dummier questions.

Couldn't be happier.

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★★★★★
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★★★★★

I'm only using email services at the current time. Support is excellent and the services I use are reliable, Thank you and keep up the good work - I invested another 3 years with you and hope I'll GrowBig. Godspeed .

Visit host
★★★★★
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★★★★★
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★★★★★

Had an issue with some files and my site was not running properly. I sent in a support ticket and had it answered and my site fixed within 10 minutes!! Amazing!

Visit host
★★★★★
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★★★★

I've encountered Siteground recently and i have been more than happy with them, their support's responses are timely and accurate and they do go out of their way to help sometime, for instance i made a typo in one of the domain names i wanted to register with and while i was supposed to pay to change the domain name associated with my website, after talking to the support team for a few minutes i had that free of charge,
Also, though they dont offer free facebook or google adwords coupons for instance, i recieved a year's worth upgrade to a higher plan completely free of charge aswell for being a loyal customer. So all in all i would recommend them.
to sum up
1- Great & Friendly support
2- Great for CMS Based websites
3- offering multiple datacenters - my clients are all in europe so that helps with the slow connections -
4- Lots of promotions for existing and new customers.
5- they take care of their customers.

Visit host
★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

I would highly recommend SiteGround to anyone who is looking for a hosting service. Several times we have needed their support to fix problems that we could not solve ourselves. The support tickets were answered promptly and the problems fixed. SiteGround is very friendly and professional company, so we renewed for another 3 years.

Visit host
★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

Siteground is simply wonderful. I'm a newbie in making Joomla website and in the past weeks I've had many issues with Joomla etc. but all my problems were solved within minutes by the chat service or technical service of the Siteground. They actually take time to get into your files or backend to fix you problems immediately, 24/7! Sitegound you are simply the best… and I'm very grateful!

Visit host
★★★★★
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★★★★★
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★★★★★

Excellent and friendly support, most of the time I get an answer in less than 3 minutes.

A lot of excellent features.

Good servers / technology.

Value: great.

SiteGround offer the best hosting service I ever see in 8 years.

Visit host
★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

Ever since day 1 with SiteGround, I've transferred all my clients over and they've noticed it as much as I have. Excellent in every category: Support, Service, Up-time, Value, Servers and Hosting... everything you name - they rock!

Visit host
★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

My experience with Siteground has been awesome! I'm moving my sites away from bluehost because the difference is so massive. Highly recommend if you are running a WordPress blog.

Visit host
★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

Siteground is very good !
Whan you have a problem, the support answer in ten minutes maximum night and day !
They do their best to solve your problem !
I am a beginner and I often call or write them. They ever solve my problems.
I recommand Siteground !!!

Visit host
★★★★★
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★★★★★

Quick and great support. I have used SiteGround for every hosting need I have had with no issues... since they fix anything you need fixed on the spot.

Visit host
★★★★★
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★★★★★
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★★★★★
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★★★★★

The Customer Service is simply the best I have ever experienced. Prices are excellent and their site speed and features awesome. Love it!

Visit host
★★★★★
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★★★★★

Dear Siteground,

I would like to thank you for your stellar support. During last 5 years, I changed many hosting providers. I have seen all kinds of things.

I learnt that great support is the essential part of a good hosting.

None of my previous providers can compare with you.

On your hosting, I receive an answer to my support tickets within 5-15 minutes. My problems get resolved very quickly. Your staff is never nervous or rude.

They even resolve issues which are not directly connected to the hosting service, like "some plugin stopped working" or "I can not set up my cron"...

Thank you, thank you, thank you!

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★★★★★
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★★★★

I started a blog and at some point it became very popular, I had like 3000 - 4000 visits a day. So it lasted for few months and then I got a blackmail letter from them, to upgrade my hosting to 100$/month or they will shutdown my blog.
Nothing was ever mentioned about the limit of visits before.

Visit host
★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

SiteGround helped me to move a client's domain to them. It was a very complicated setup and required significant "hand-holding" from SiteGround's tech support.

They were very patient and helpful. The client is very happy about the service!

Since SiteGround treated my client so well - I am moving my primary domain here now!

Robin Vander Velde
Madeira Tech

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★★★★★
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★★★★★
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★★★★★
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★★★★★

SiteGround is my fourth hosting company and if the support service and uptime/speed of my site are any indication, I've finally found a home. When I initially set up my site the dedicated, friendly support tech was there to help me, my site loads faster than any of the other hosts I've had previously, and when I encountered a recent problem the support ticket was answered in RECORD time. Not to mention the numerous scripts available for installation: more than any other host I've been with - and the installations are seamless. To put it simply: I like SiteGround!

Visit host
★★★★★
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★★★★
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★★★★

We have a large website which was hosted with siteground's cloud hosting package. The account was slow with a site having about 3,000 products in wordpress/woocommerce. So, we moved it to 1and1, but in the process of trying to download all our site files, siteground has (for unknown reasons) restricted access to one of our image folders where a majority of our images are stored.

This has caused us to fight with them to just get what is ours. We developed the site on their servers and all was fine UNTIL we turned on and paid for their so called wordpress optimized account. They have ignored our questions and request to simply get the files from our account and because of this, we have no website. We should be doing sales every day, but instead we have more than 20 tickets in with siteground and their support team will not provide us access to our files. We are fully paid up and they do not have any legitimate reason to hold our files hostage, but they are.

We are finally going to pursue this legally, since they continue to ignore the issue that their system caused. BEWARE - do not trust siteground and never ever under any circumstances pay for the so called wordpress optimized hosting account. We believe this is what messed up our site and locked us out of our image folder(s).

All I can say is that they look good from the outside, but when things get tough, they seem to be less experienced than they present themselves to be.

I cannot believe after all this back and fourth with them that they would try to trick us into pointing our domain back to them, when we made it very clear that we are now hosted with 1 and 1 hosting.But they did. When we ask about getting a copy of the image folder that is not accessible, there is no mention of it on their end. They told us they can see the images in the folder, but we cannot. So, we ask for a copy of those files and the request is ignored.

We are losing a lot of money here by the day. I will never trust these people again with my websites or refer any business to them. Trying to maintain composure in a situation like this is very difficult. BEWARE, do not believe all the great reviews you read, there are many other problems that they can cause and literally put you out of business!!!

Visit host
★★★★★
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★★★★★
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★★★★★
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★★★★★

Without doubt Siteground has the most phenomenal Customer service I have ever experienced. Add that to the other services they provide and you get the best all around ISP. Totally brilliant!!!

Visit host
★★★★★
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★★★★★
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★★★★★
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★★★★★

Great service, technically very good. Great service attitude, no problem too small. Highly recommended

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★★★★
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★★★★★

I thought it was great at "first" but it turned out to be a bit of a nightmare.

Outside of two people, noone else was willing to help, they kept referring me to tutorials, and would not listen when I tried to tell them that was wrong was on "their' side and not mine.They kept sending me to advanced support that would help on the condition I paid an extra 49.95!! Mind you, I still have no site up, and it's over a week.

Finally found a person there who was willing to check out my claim, they confirmed the error on 'their' end and fixed it, but guess what? When I went back to cpanel to check out the installation, it wasn't there, which means they loaded it from 'their' server and not from mine. Too much hassle. I was supposed to have my site up last week, but now I have to postpone it another week.
Do your homework is all I can say Be sure the hosting company recognizes the level of ability of the customer, and ask how willing are they to help you raise that level. If they keep referring you to tutorials, that means their live chat on line or by phone is really limited to making sure you get through the initial sign up and payment. After that, the obligatory treatment moves quickly into a charge of 49.95 if you need their advance support - regardless of whose fault it is.

Visit host
★★★★★
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★★★★★
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★★★★★
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★★★★★
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★★★★★

I host just a small site on Siteground and appreciate how easy it is to manage a site for someone with little experience. I looked at several hosting sites and many were not very intuitive for the inexperienced. Siteground's customer service has always been responsive to billing problems. I have not had hosting problems but I expect that their customers service for hosting is just as good.

Thanks Siteground

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★★★★★
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★★★★★
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★★★★★
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★★★★★

I am currently managing a website hosted on Siteground, and the customer care service from there is great.

Visit host
★★★★
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★★★★★
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★★★★

For me, who practice a very bad English , a French interface (eg :)) would be a plus.
Same comment as regards the technical support.

For now I am fully satisfied with the relationship I have with you.

Regards

Visit host
★★★★★
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★★★★★
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★★★★★
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Siteground rocks because they have the most educated and patient customer service representatives and to me, a small business owner, that is more valuable than any of the bells and whistles that Hosting companies can provide. To be able to chat live online is priceless! But more importantly, your representatives are extremely knowledgeable, always seeming to figure out a solution. They stay online with me until we get the issues resolved instead of sending me to a Help forum, which by the way, rarely helps a small business owner. (If we could've figured it out ourselves by reading how-to instructions, we wouldn't bother with online chat sessions.) Your customer service representatives are incredibly patient! Their patience and expertise in problem solving is why I have stayed with Siteground for years and will continue to stay. Thank you for being there for the small business owner!

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Look we all think webhosting cost to much, but I have been very happy with the service. When I first started with SG some 8yrs ago people said that they didn't trust them. I decided to give them a chance and have more than 8 sites hosted with them so far. Doesn't matter what time day or night, if I need help they are there and usually within 3-5 minutes. Doesn't get any better than that. They have just upgraded a bunch of infrastructure and are better than ever.

Do I get a discount for the kiss ass? :P

Seriously folks, there are great bang for the buck.

Jim Thompson
Safe Training Academy

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I've been through a few hosting companies since starting my first business. Siteground is leaps and bounds above every other company. Their tech support is phenomenal- I can't believe the amount of support we get for the price. They understand everything, and when I make a mistake or can't figure something out, I've always had support. Our website is super fast, and I have yet to have issues with my website being down- this was definitely not the case for other companies. I just registered a second website with them for a separate company because of the positive experience I have had. I have recommended siteground to two other small business owners and they also love it.

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I am so happy with Siteground, especially after dealing with my last hosting company, the one whose name rhymes with "setwirms." The people were immediately available to me when I had a problem (that I created, by the way), they were very polite and quick to get my site back up and running.
Olga in particular, is a very nice person, and kept me informed every step of the way, even explaining to me what I did wrong and cheering me on the things I right!! I know most hosting companies prefer people who already are website 'saavy', but it's nice to have a company that recognizes those of us still trying to learn. Even their tutorials are better written, and someone is always there to explain what and how to complete your project.

I'm saying it right here: "Setwirms" says they offer all these services, but they don't - not really.
Siteground Rocks for customer service and their C-panel, that has absolutely everything you need to grow as a website admin or developer. Thanks for being here.:)

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Siteground has covered all the bases for my hosting needs without delay or referral on needs. I continue to look for disappointment (as that has been the past experience) but find none.

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I needed advice on a hosting problem and they offered me a free upgrade plus a Free SSL Cert, this should serve me well over the next 12 months

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Every time I have a technical joomla problem, and for a relative newbie they tend to be odd problems I cannot figure out on my own with google searches, they fix them promptly. No way would I have ever figured out I needed to
"placing the default Joomla! .htaccess file in your public_html/ folder and enabling the RewriteBase / in it so the SEF URls for your Joomla! could work properly. "

Very helpful and keeps my site going.

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I am Old and not have technical expertise. I get the help I need from site ground sometimes it takes some prodding and negotiation not to pay for technical assistance but 100% of the time they understand my predicament and they resolve the issues for free.
I have non commercial sites on cloud 4. i am satisfied with Site ground and do recommend it to anyone interested in starting their own site.
MN Behelak

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Not so great. Today SiteGround has changed my server DNS without previous notification and my sites are all down. A very bad hosting experience :S

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I've been given nothing but a lousy support especially on magento issues. Their presales will give you exceptional answers but after you have signed up, any support on magento will be charged EXCEPT for HOSTING issues where i believe hosting issues any good hosting company is able to help u on. Any help on magento they will just tell u " i'm sorry it's not hosting related issues".

Believe me i know they advertised they are magento experts and such, but they can't even resolve simple magento issues such as having a few status changes in magento. To them, it must be HOSTING related issues. their speed on server optimization is not that great anyway. You can just google for a page loader test and try it on one of their websites. The speed doesnt differ much, i can promise u that.

their support will just give you a heartache.

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What can I say... As always fantastic support from Siteground has been a complete joy. Thank you for taking time with our needs. As the publisher for a news network that works closely with the UN we feel deeply that Siteground is the best hosting service around : )

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★★★★
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Moved to Siteground about a year ago with 20+ sites or so as a reseller. I like it a lot, especially compared to my previous host. I like the speed of their servers and their knowledge of Joomla.
Support is usually very fast and knowledgable, though with more complicated questions I sometimes need to push a bit to be taken serious

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Excellent service at an affordable price. If SG adds more support options such as help in designing a new website in joomla at ALSo affordable pricew i am certain it will rule in Joomla Hosting.

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I hear good things and bad things about siteground. But my experience has been all positive! The tech support goes above and beyond!!

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I asked a precise question and got a precise answer. The service is great. Siteground has been able to satisfy all my needs and I have been with them for a long time.

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Excellent service, an organisation that works hard to deliver for customers. I will definitely continue to work with them to find solutions for my business.

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Siteground is truly a genuine hosting site. 100% dedicated & INFORMATIVE customer service who assists me with all my questions & concerns with the fastest turn around time I can recall from ANY company.

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I run a number of popular sites using SiteGround as the service. One of my sites was recently hacked and when I went to the chat support they took a snapshot of website and said "I don't see a problem." The snapshot showed a completely messed up site with advertisements plastered all around it and complete nonsense language. I said "does that look like a normal website to you?" I then was told to open a support ticket to their so-called expert technicians and all they did was copy and paste their apparent security measures to tell me how secure their service is....then they said "let us know if you have any other questions." Ummm...in what universe is that support??? My site has been hacked and your service is obviously NOT secure. They didn't even recommend any steps I could take.

The worst service I have ever seen. Their staff are NOT knowledgable..they merely copy and paste their answers and send you on your way. Why are they popular?...obviously their cheap prices.....cheap prices for cheap service. SiteGround is an insecure hosting service with copy-and-paste support staff. It will get good ratings because 95% of people who host with them are not real developers and are more of the "WordPress" crowd that doesn't understand web technology. Real developers...Don't waste your time!!

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Siteground support is really amazing, when ever I have a problem I get very quick reply from the expert team. I am converting all my sites to joomla and associating with siteground. You guys really rock. keep up the good job.

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Site Ground is really a great hosting service with a support team which able to resolve yours problems, from beginners to expert AND quickly ! Sometime request can be post two times to show the problem is more deepest then the first answer, but the reactivity is here and that's really helpfull. For me, the weak point is that there's no really reseller programs, so this is something they really have to plan in the next months. The solution is to take a Gogeek account and add all your addon domain. This solution is alright for most of my customers, but the thing is I can't give hand on cpanel to them.
Anyway, the free CDN CloudFLare and the SUperCacher offer an amazing response time on their server. And NO ! I'm not one of their team :-)

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Feature wise one of the best hosting companies around and as I found out yesterday tech support lads are unmatched. Quick response and superb resolution of the issue. Thanks Lubomir and Dimitar

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Mirko was awesome. He walked me through the process of transferring my site and domain in a simple, straightforward manner. Couldn't be more pleased.

Looking forward to a long and enriching relationship with SiteGround.

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Need Magento? Get a plan with these guys and save yourself a whole lot of effort. Installation is a click of a button and support is great.

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First off the ball - these guys do know what they are doing, in terms of support they are pretty sure to help you most of the time. Their features are pretty good and well displayed, and packed with a few extra tools which are pretty good.

Cons :
> They are quite expensively priced. I have the goGeekpackage which is your top end shared hosting system
> The resources are limited - only 30GB of HDD space, and very little memory - 256mb ! (Which is not mentioned at all anywhere ) , the lack of memory has caused me plenty of problems, such as limiting my product uploads into magento, not being able to run certain backend apps due to running out of memory etc..
> Caching, this is a good system, however I have had so many crashes its ridiculous, and when you contact support and tell them they just reply with we cant replicate the error please try again, however this is terrible when customers see this on the site.
> I 've also had random magento crashes - to which I dont get a good explanation for the fault but they get it up and running again.

This company started off very well for me, but it quickly went down hill with the limited resources and then lack of interest in my problems when contacting support.

What really dissapointed me the most is the promises made to me upon the sale by the sales person involved, which I had to fight to get honoured - when I was just asking them to do what they had agreed to.

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★★★★★
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Siteground is a host with many years of industry experience and has demonstrated all this time to be a serious company with one main objective; offer the best possible service to their clients.
I never rule out being a customer of this host because it's the best you can find.

One of my favourite thinks that Siteground offers are the Three types of VPS hosting that are offered.As well as the four managed dedicated server options that makes you possibe more flexibility managing your site. And you can note that the company claims to use extremely fast and reliable servers and quotes to 99.9% uptime.
Just trying Siteground you can find in all that a webmaster needs.

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I'm blown away by Siteground's hosting services and a cosmic inspired tech support team. Great job all around! Thank you.

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SIteGround is absolutely terrific. They should be a model for how other hosting services handle their business and their clients.

Problems happen to everyone and in some cases there is nothing anyone can do about it.

It's in how the situation is handled that makes the difference between an amateur and a champion... SiteGround and the people that they make a part of their team, are Absolute Champions!

I Love being with SiteGround and as long as they keep doing what they're doing, will stay with them indefinitely... and will refer as many people to them as possible.

-C

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I was recommended to Siteground for their Magento hosting, they set me up in no time at all and since then I have been 100% happy with their service in all respects. Their support service is particularly good, they are outstandingly fast to respond and most issues have been sorted within minutes with minimal fuss.

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My experience with siteground is perfect! Everything is working like described even if I'm new to some of the technology I'm using on this site. Also, I'm really surprised for how simple it was to accomplish many trivial tasks.

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Less than 1n minutes, i solved my problem with Martin Velikov...
great ....simply the best service in the market at this moment.

thank you
Lasantha
dtpcom.org (Italy)

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I am over 70 years young & have used Siteground for many years. Any problems I have downloading shopping carts have been resolved by siteground quickly.

Sireground have helped me many times as I am not very computer savvy. The support people are always patient and provide step by step information for me to resolve my problems.
Siteground was recommended to me by a friend & I would have no hesitation recommending Siteground to my friends.

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Siteground are great and very active with the clients. Their support system is immaculate and they are able to cater to your needs in times of hardship. I went to them regarding a serious issue and the support staff (Olga) was of great help and managed to give me a secondary option to solve my serious issue which was desperately needed.

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Best Support
intelligent people siting at backend, who can resolves all issues within minutes

have helped me save my site numerous times

ofcourse siteground offers loads of other features and resources but support is the best

I will recommend siteground to everyone who wants a safe and secure website and wishes peace of mind regarding support

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I am the webmaster at http://www.newlibido.com. I have been hosting with siteground since 2004 and They by far are the best and most reliable host I have ever used. Great customer service and excellent pricing. Their servers are always up and they have a great team managing customer support issues

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I have tried many hosting companies over the years, I have found these guys are wonderful as they are always able to resolve issues quickly, they are curtious and treat you like a human, they have great rates, and know there stuff.

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Excelent service, great support. Would not change to another company. We are a small company and we really appreciate their constant backup to our bussiness.

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We are a large webdesign and hosting reseller managing 100+ domains. We began with Site Ground as a vendor for our Drupal, Wordpress, and Magento hosting.

As a large web design and hosting reseller, I found Site Ground to be one of the most incompetent hosting services I have ever encountered. I think Site Ground is probably OK if you are a business owner with one or two domains you wish to host. After the initially painful period of being setting up a domain, and then having to set it up again, and the inevitable correction of a dozen errors before your site is properly functional, they can probably keep it up and running 90% of the time.

If you are a reseller who needs to set up a new domain/webspace 5 or 10 times per month…run for your life.

In the month we used them…

1. They were incapable of correctly installing SSL certificates with associated dedicated IP addresses.

2. After incorrectly installing three of the purchased SSL certificates, they downed one of our live paying-client sites through a singularly amateurish error. They attempted to correct the SSL error by – without warning or notification – changing the IP address of the domain, so that no DNS could find it. The site was down for hours as the DNS re-propagated.

3. When you go to the live chat, it asks you if you want a sales representative, a technical support representative, or a customer service representative…however, all three options always lead only to customer service representatives (non-technical). When you start asking technical questions, they either put you on delay to ask the techs, or tell you to send an email.

4. It usually only takes them between 5-15 minutes to respond to an email tech support request…however, the answer is frequently hasty and wrong. Very fast support is useless when the support is inaccurate.

5. When asked to create “GLUE records” to add nameservers to a domain, they didn’t know what that was and – even after detailed explanations including tutorial links – still could not get it right for over a week.

6. They absolutely will not, under any circumstances provide a live chat or live telephone call with anyone, even if it is the only way to save a $2000 a month client

7. Every domain we set up, and every SSL we purchased from was riddle d with problems, and ultimately don incorrectly until two or three hours worth of support tickets were worked through.

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I was aiting for more than a month to see if they solved problems but now they are just cheated to me.

I pay for an expensive service and they are not capable to solve, they assigng blacklisted IP, they have no idea about how to solve issues so far than a normal little advance user.

They lie, i can proof.

I am client for more than 4 years and believe me i don´t knwo what happened but if you are thinking in host your site there, for your health don´t do it.

This is serious opinion, is not a joke. I have really serious troubles with them and is in this moment when you see who are they really. Whne problems appear no way to make any claim, unless no one take a claim.

As a business man i hate write bad opinions, but this is so so critical as i need taht all people know what happen if you have a problem with this company.

They think in the other ide custoemrs are a kind of unknowledge persons and well, i have no problem in send proof to who need to know more.

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★★★★★
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★★★★★

We have tried about 3 different top service providers for our large site. When i first looked for hosting for my friend's website, built on Magento (crazy large system) i found SiteGround. They look a bit not promising at first because they new in business i think, but after just 1 hour you can see the difference. You get more for your money, you get tech support even after you pay the annual service! it's great.

I decided to transfer our large site too, which built on WordPress and they transfer it all free for us without asking or telling them that i have my friend's site with them. Also, since then, we got about 20 times issues (i made all of them) and in less than 2 minutes of opening ticket, less than 2 minutes!!! they respond and fixed it!

I give them 5 stars and #1 over any other hosting service today.

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They have the best customer support, period.
The only one time I ever had a slightly lousy "canned" response, they apologised immediately and escalated my query to the highest support.
I am an intermediate user, and I think it'd be a bit harder if you were a total beginner, but considering their customer support and large database and faqs, maybe not.
I recommend this host for anyone looking for cheap shared hosting with great support.

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I have been trying out building a Drupal site in the last few months. I went with 2 other hosting providers. UKWebSolutionsDirect provided a good service but support was a little slow and not always helpful. 123-reg provided a poor service with several important features of Drupal either not working or poor. Support was lamentable, with very slow responses and little expertise demonstrated by the support staff.

Finally SiteGround. Easy set up,Drupal install script attached to ticket on first enquiry.
All Drupal features working properly and the site is pretty fast. Best of all, support at SG is fast and accurate. I have raised several support tickets in the last week, due to my inexperience rather than any problems caused by SG, and the longest I have had to wait for a response has been 20 minute.

Quality service and quality support. What's not to like?

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So far response time and support has been great. A few issues with scripts and installs, but nothing major that they have not attempted to resolve quickly.

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I really appreciate the prompt friendly service. I really didn't even think I had given enough time for my issue to be resolved and it had and the problem being fixed. Every time I have had any issues it has been taken care of very quickly and I have not had the same issues again. This site hosts my website which is my own company I am building from the ground up so as you can imagine it is very, very important to me. All I can say is thank you for realizing how important this is to me and treating me how you would want to be treated yourself!

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I have been with quite a few web hosting companies and I am not very impressed with SiteGround. My server has gone down twice and every time I try to get support I feel frustrated with the responses. Will go elsewhere next time.

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Super amazing and reliable customer service. I had a problem with pages getting a 404 error, and I contacted tech support. First person was unable to help me with the problem and suggested I use their second level tech support team. She provided me with a link and I created a ticket. Within 15 minutes my pages were back online.

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Siteground are excellent!
I love the fact that these guys understand how to keep us happy.
Thank you for an amazing :
- control panel
- easy to install software (all automated offcourse)
- great newsletter
- helpfull support team

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I have been using Siteground for almost ten years now and I have never felt tempted of looking for another alternative.

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Siteground provides an easy to use, stress-free experience from start to finish.

Support staff handled my issues immediately, expertly and without judgement. I created a few because I am an inexperienced webmaster.

Siteground's many features are intuitively constructed making navigation and comprehension an easy task.

I highly recommend this hosting site to everyone because of the ease of use, the phenomenal service and specifically because of the value of the product Siteground is providing.

Thank-you Siteground & Staff

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I read about a hundred reviews on different sites for hosting and went for these due to the high average score, it has only been a few days in but I cannot thank the customer support enough.

Very quick to answer, very friendly and solved my problems in a matter of minutes.

Thank you for your human touch and great service.

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SiteGround hosts two of my sites -

http://joomla-dev.com
http://chicagonorthwestlions.org

There support is top notch and I am actively converting my client base as their existing hosting expires. I have never had a situation arise that wasn't resolved quickly.

Kudo's to SiteGround for great support and a first class hosting environment.

My only regret is that I didn't find them when I first started my web presence. I highly recommend Siteground to all of my friends and associates!

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★★★★★
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I recently have been moving my websites from Hostgator because of a rapid deterioration in their service. In the process I tried three different hosting companies that were highly rated and appeared to have the service level and capabilities I was looking for.

The first service I used worked very well for my websites, but their email was horrible and unavailable. They had a chat system and phone system for 8 hours a day, but when I needed it both were down. They also did not respond to their tickets in the promised 30 minute window. After 5 days of email trouble I dropped them. It seemed like they might have been able to get the email to work, but it is too important for me.

The second service I tried appeared to have great capability, but they could not make my sub domain structure work within a single shared account. Their service seemed very good as did the email, but the cost would have been high if I need two accounts for my situation. The speed of my site on this service was not as good as the first one I tried.

After talking to several others I decided to give SiteGround a chance. Their technical service is excellent with the relatively low cost GrowBig service level. Migrating the accounts was not seamless, but they quickly resolved every issue professionally and without additional work. They got it right the first time once I pointed out things were not working well. My email now is reliable and supports DKIM and SPF tests. Both of my DNS's checkout perfectly unlike Hostgator.

What I really like about Siteground are some of the additional things they provide. Their SuperCacher product allows customers to access my websites about 2x-3x faster than Hostgator with less load on the server. They also install SpamExperts which has reduced my email spam many times better than Spam Assassin. The billing system, techinical support and cpanel are also integrated into a single user interface. This makes it much easier for me to manage my account.

The negatives of Siteground are that they enforce limits on resources like email accounts, email sending, disk storage and the like. This seems like a good approach to keeping sever loading within reason and the limits are not ones I am likely to hit. They also provide easy guidance on what your resource limits are likely to be by listing the vistor per month handled in each plan.

I have only been with them a week, but from what I am seeing and compared to others I have tried recently they seem to really have a great product offering.

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WOW Siteground has THE BEST customer service I've ever come across in 20 years of having sites hosted. I've moved all of my sites to SiteGround - great hosting, great pricing, great customer service!

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Before I jumped into Siteground I wish I'd known more about the amazing tech support. Just tonight Siteground IT Stanislav B. helped our site out of some trouble we'd been having for a few days. He really worked to figure out the cause of the problem and fixed it! We have a site that is very active in a niche online for human rights news. I would definitely recommend Siteground to everyone out there... so if you're thinking of changing to a new server host... look no further.

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Siteground is one of the top hosts out there, leaving you with the feeling as if you were in the biggest and most professional company.

Siteground offers exactly what they list. They have high-level technical expertise, and, the most important for a Joomla lover (me), they are probably the best host for those who use Joomla as cms. They co-work with Joomla experts, Joomla extension providers, provide templates etc.
They've started engaging Europe as far as servers are concerned.

I never experienced any downtime with my site (or problem) for all this time. Account/cpanel organization/tools are on top.

I recommend them for any type of sites, no matter the capacity.

Their is support is light-fast (getting replies five seconds after hitting the button), but this (customer support) is at the same time the only minus I give to Siteground. Although fast, until now I haven't really managed to get help. It always takes me tons of support tickets to get to the point. The problem is that they treat all customers as newbies (and the staff seems not being fully experts either). Whatever question you ask, you will get generic responses on how you should clean cookies, change browser and visit knowledge base if it didn't help. It doesn't help when I put at the top of my message that I already did this and that and that I need other reply. They will always ignore your text in at least several tickets and proceed with generic responses. If I ask how to add external domain, because I don't have the option (and didn't notice that my account was downgraded), they reply about parked domains and guide and guide you on how to click an icon???! Then you explain again, that you want to add independent domain/site, non-related, and just to point the servers, not transfer, but they ignore that and start explaining how to transfer domain?! And so on and so on... Then in next ticket you get the reply on how to point servers, although I already mentioned 15 times that it's already done, but there is no option on adding external domain...
And this is with every ticket. Every single one.

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I run my personal Site and the Site of three clients with different requirements in Siteground, for over three years.

The support is excellent. Support agents are available 24/7 for Phone, Chat or Ticketing support.

Activation is immediate. Hosting Essential Features are Included In StartUp Plan and in All Other Plans.

The Cpanel is very complete and has saved me a lot of time in different installations.

I have recommended Siteground for quick installation of elearning solutions for Schools and Small Businesses with an acceptable annual cost

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Awesome, personal and really fast support, great services and they keep on innovating.

Best thing about Siteground is ... they CARE for their customers!

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I am a new customer with SiteGround. When I signed up for the services, I could tell that they were valuable. However, I did not know how helpful the service team was until I tried to complete my purchase online. Olga came online to chat. She helped me with domain names I had transferred from another site, showed me how start working on my building my site even though I could not transfer the domain names for another 50 days due to global regulations, set-up my Joomola website program and much more. I am used to paying for a product and figuring everything out myself. Therefore, I initially thought that her helpfulness meant that she was trying to get me to buy something more. "There must be some catch," I thought. However, there was no catch. Siteground is just interested in meeting the needs of their customers as a service provider just as I am interested in meeting the needs of my students as a professor.

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There are many benefits and drawbacks to Siteground, and the main benefit is their excellent support team. The team gets back to me almost instantly every time I submit a ticket and unlike some other services, is knowledgeable and helpful. The pricing is competitive but not the lowest, but the main plus is the helpful service (especially good for new hosts!).
Unfortunately, they only offer a maximum of 10GB of media files hosted (pictures, movies, etc.) but that didn't affect my site (although it should be kept in mind!). Overall, Siteground is a good hosting company that treats customers fairly and I haven't had any problems their hosting team wasn't able to quickly solve. Very good!

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We started using SiteGround to host our company website ( www.dtspoint.com ) on their Linux servers about a month ago. We are not only happy with their server speed and features offered in their hosting services, but I am also extremely impressed with their technical support.

We have worked with several hosts in the past and are currently using GoDaddy for our Windows hosting. While GoDaddy is an excellent host in terms of speed and reliability, they are lacking in the features they offer and their technical support.

SiteGround as opposed to that, has gone over and above its responsibilities to even help us track down a problem that ended up being in our own application. Their people on Live Chat are well informed and quick in responding to requests / questions.

From the reliability (up-time) end, Its been too short a time for me to comment on it, but so far so good.

All in all, I am so happy with SiteGrounds Linux hosting service, that I would move my Godaddy windows hosting to SiteGround if they offered Windows hosting.

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Siteground is by far the best thing that ever happened to my family´s bussines
we started a few years ago and we´ve been with siteground for the second year.
The customer service is amazing !!
they even gave me a refound when i screwed up and paid for something that i don´t even need !
The expertise of the people who works here is unbelievable

Thank you siteground !
you guys are the best !! you allways get me out of trouble !

I strongly recommend Siteground to any kind of customer who is looking for a partner on their www needs. Because that´s what siteground becomes to you, a partner, not just another bill.

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We have several sites hosted through Siteground and they are down constantly. I would add that these are not heavily trafficked sites. They blame our developers, however, we have had the databases checked numerous times and have been told they are not the problem--it's on the server side. We have had to upgrade our servers several times after being told initially that what we originally signed up for was sufficient. That said, their support is super-responsive and they have handled most of our issues very well. Due to the constant downtime, however, I would not recommend Siteground and we are in the process of moving to another host.

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Amazing amazing service! Never had a site down ever. I'm currently hosting at least 6 domains on Siteground and have referred many more clients to Siteground. Please never ever go away! You guys are amazing!

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Just amazing. Fast answer to new clients, help them from A to Z, give valuable answers and a very attractive price for a amazing level of support / service.

Just ... wow !!!

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I had problem with my email acounts and I was solved thrugh your on line chat server in least than a minute. I am really surprised by your excelent customer support

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Best customer support and super fast response time. Sometimes problems solve in less than 5 minutes, depends in the complexity of the problem.

Very friendly and knowledgeable team members. #1 choice of hosting to recommend.

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Just had a support question. Reached someone in a few minutes. Got the question answered really quickly and well. Cheerful and competent service. Thanks, SiteGround!

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Unparalleled support service team! With any ticket I post: The response is immediate and almost always resolved with a single comment back. Siteground's team is quick, proactive, accurate and extremely helpful. I can tell you, this is of extreme importance - because you only enter a support ticket when you are in need support / help. It is these times that you never want to wait around and you want things resolved quickly. Thank you for providing such a great customer service experience for me and I am sure for other customers such as myself.

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Siteground is one of the best in the field of hosting and technical support, i have come across so many hosting companies but trust me siteground stands out tall above her many competitors!!!

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These guys are simply incredible. If you were to ask me what's the best customer support of ANY product in the known universe, I could not name one even close to Siteground. I can open a support ticket and in less tine than I used to stay on hold at the former hosting company I used, I have an answer and a solution. And you know how other companies will tell you that a certain issue is "outside their scope"? I've never heard that from these guys. I do believe if you asked them how to change the plugs a '57 Chevy, they would respond with an answer. And quickly. I'm like one of those crazy gun advocates when it comes to Siteground. You'd have to take them from my cold dead hands!!

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I have two accounts with SiteGround. One of them, since 2001.
BUT...
Their "unlimited" policy for space is a lie. They hide the truth. They offer only 10GB for what they call "multimedia files", including JPGs...
I have a music composition site... and after 10 years, the number of MP3 files got the 10G limit. No, the site DOES NOT have a heavy load... it is just a bunch of amateur composers with about 30 compositions per month in regular contests. But no mercy... 10 GB is just the limit. So, now I need to change web hosting because of a stupid very small 10 GB limit for mp3 files.

If you look for the space true limitations, it is VERY HARD to find the true 10 GB limit. They just hide it on their package comparisons and policy terms using meaningless expressions like "premium space limitation" but without telling the real numbers.

Also, there are many other more "minor" technical limitations very cumbersome they hide. No SSH, FTP with limitation on listing, UPLOAD TIME via forms below 3 minutes, emails per 2 hours you can send and such things you only discover when blocked or receive a threaten email to close your site.

I am really, VERY disappointed with SiteGround and need to share this with you.
Thanks.

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I tried to cancel service and they gave me the run around. After I cancelled my service they charged my credit card anyway. Poor business model.

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it all works well, but if you want to talk about the world's worst customer support, Siteground is it! It's easier to get out of the mafia than it is charges from Siteground. Auto renewals are put on everything. dont want them? who cares. you get them anyway! they just make "mistakes" and still charge you. dont worry though! in just 2 weeks you will get a refund!!

did you bounce a check because they dipped into your account and took out money you didnt expect? well thats your problem! you should always have extra cash in your account.

Honestly, uptime is good, but the absolute worst customer service you could ever hope for.

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Povl Sørensen - www.alshjemmesider.dk

We give Siteground 5 stars instead of many words, but especially we will emphazise their friendly way to handle support queries with technical expertise.

Regards
Povl

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I have been using a lot of webhosting companies but the one site that i don’t want it to go down i will always host with siteground, although their prices are bit too high but for the service they have and the very friendly customer care is worth the money i think, i cannot move out of here anytime soon, I’m in Tanzania in Africa but whenever they see i have new hosting with them and its idle they give me a call and ask me if there is anything they can assist me with. And surprisingly few hosting sites will help you with your scripts but siteground did help me with few scripts that were confusing me. in short site ground rocks but the prices should go down a lil bit especially on adons,

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This is THE JOOMLA HOSTING company. Support is fantastic! Site is very responsive and runs flawlessly.

Highly recommended. A very cost effective hosting solution.

Can't say enough.

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I am going to keep this short & sweet. Time & time again, I am overcome with a sense of thanks for the support I get here. It's spot on, it's timely, it's stress relieving. One of the best moves I have made since January was to move all of my web hosting needs over here to SiteGround. No bull. And I am not easy to please. Thanks again.

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Time and time again I have been immensely impressed with Siteground service and support. Just recently I ran into a multi-site issue with a new Wordpress installation. "Lubo" got right on it and fixed the problem by morning. The issue was not even Sitegrounds issue.

After 5+ years with Siteground, I highly recommend them for your hosting needs.

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Siteground has the best chat support line I have encountered from any company - large or small - ever. The agents have always been polite, and have a high degree of technical knowledge. When a question came up that required more expertise, I was quickly transferred to a more specialized agent. I particularly like that you can see an image and profile of the person you are talking to. I've never had to wait more than a minute or two to get connected! I also like that Siteground has a lot of expertise in Joomla and they have always been able to "understand" what is going on right away. The "uptime" for my site is 100% - I would highly recommend Siteground as a host for your Joomla website.

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I have just moved 5 Joomla websites to siteground ,the support from this hosting company is superb in 10years of running websites I have never had a hosting company with response to live chats within 120 seconds (without fail) . I cannot stress enough that courtesy and response from the support staff is a pleasure.
I would not hesitate recommending Siteground to anybody wanting to host Joomla sites.

Neville Kaplan

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Y'all are AWESOME! Thanks again for helping me solve my issues...You are always helpful and quick in helping me resolve problems. Thanks again for a Great Job!

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I've been hosting on Siteground since a friend recommended them about five years ago, and now have moved everything I do to them and recommend them to everyone. I'm not a very sophisticated user, and only build a few wordpress websites a year for customers.

Siteground has everything I've ever needed and clearly much more. When I tried building a site for a customer on another host (GoDaddy I think) it was such a hassle to do simple things that I had him switch to Siteground.

I've had numerous customer service questions and issues over the years, and they are amazing. Emails and online support issues are handled in minutes. They always answer the phone and I never have to wait on hold for more than thirty seconds. Their staff is friendly, knowledgeable, and will do whatever it takes to get a problem resolved quickly. I always have the sense that they care about me and my websites.

Siteground is one of the best companies I've ever done business with, and recommend them highly.

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Siteground response was excellent and very fast. I had a question regarding the host services. Thank You, Andy

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I've never had a problem with siteground - great customer service and very reliable. I'm currently transferring everything over to them from godaddy, as im so happy that they do not overload their servers, and their customer support is very fast and never let me down.

Go siteground!

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I have a faithful customer for several years and always happy with the speed and quality of service. Please keep it this way!!

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A colleague recommended I sign up to Siteground as a reseller and I have never regretted taking their advice. They offer excellent hosting for HTML and Joomla sites (and probably others, but they are the ones I build), they keep their PHP version sufficiently up to date at all times, they allow you to set up plenty of databases and they give you great access to manage your websites and domain name registrations yourself. And their cPanel setup is top knotch.

My biggest applause goes to their support. I raised two tickets over the last two days, both close to midnight in Siteground time, and both were not only answered but resolved to my full satisfaction within 6 minutes! Three cheers to Dimitar T. and Lubo K. of the Siteground Support Team for their fabulous help. My clients were delighted and so, therefore, was I.

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I have changed 5 hosts - and hands down SiteGround has been the best in terms of support and performance of their servers! I have a very large Joomla site and my site was loading very slow on all other hosts - including on dedicated servers. Their shared hosting was comparable to a dedicated server on another host. I kid you not. Also, the response to their support is very, very fast and the hosting price is reasonable. I hope to stick with SiteGround for a long time!

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My hosting account had maxed out and I needed a fast solution. Siteground was amazing, moved the site for free and gave me unlimited space and bandwidth for an unbelievable price. Support is fast, responsive and they take the time to suggest new features that might help your site be more visible. I met the owner of Siteground at a Joomla Day in Chicago and a couple of his clients happened to be sitting next to me. At break time he came over and sat down, greeted his clients warmly and spent a few moments listening and answering questions.

A company with a human touch is hard to find today. Whether you are an experienced web designer or a small business person trying to get online, check out Siteground!

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George was excellent in providing support..very patient and helpful. The uptime for siteground is outstanding. I have two accounts and I feel I get a great value for the investment.

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fast and ferfect service, have 2 other hosters, but yours is the best, service, the panel, the server... very professionell.... also your support, the best and fastest handling i know!!!! thx so lot siteground.... send you clients before and make advertising for you at the future... best regards, Ralf

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The wait time for having joined the chat queue as #8, was negligible. And publishing your telephone# if the wait is too long, is unique in my experience. Bravo
I cannot answer the uptime eval, because I have no account yet

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I changed to SiteGround because I read good reviews about them, when I called they answered the phone right away and they claimed to be the fastest for Magento websites. It is true! They are very fast hosting my http://childguard.com Magento website, whenever I submit a ticket, they answer to it within MINUTES! Whenever I call them a live person answers the phone, they have also chat support! They are awesome. Im very happy with SiteGround, highly recommend

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When we decided to build a website we were looking for good, reliable web hosting capable of serving both Joomla and WordPress on a World Class Level.
First time when we heard about SiteGround we didn't know very much about the company, but we decided to try them for a year and now we've been using it as our main host for last 5 years.

They offer 99,9% server uptime, great support with almost immediate live chat response.
There are also some goodies installed if you're a beginner with the web hosting: Softaculous site installer, Spam Assassin, unlimited hard disk space, unlimited e-mail accounts and so on.

One of the things I found difficult is 24MB upload file limit on a basic hosting package, so if you want to use a web uploader on your site this is a de facto standard. Only way to increase this is to upgrade web hosting package.

Last year they added CloudFlare CDN support which basically increases web traffic and improves a speed of your site delivered to user.

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I love my siteground hosting account. I never have any service interruptions and anytime I need support my problem is resolved within minutes. Based on their service record I would never change service providers and would recommend them to anyone.

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SG ROCKS!! Why? It's easy to use, clear to explain, affordable, great service, quick response, bold and solid structure... anything and everything you need from an internet hosting provider, just made better.

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Why I love Site Ground:

1. Support is really great. I liked there Chat support. Most of the companies are offering chat supports. But most of the time it takes long time to answer or not available. But siteground support staff are readily available. Most of the time, I got connected to support staff in 30 seconds.

2. All support staff knows what they are doing.

3. Cheaper prices. I thought of going to Godaddy. But was thinking why I have to move as Siteground offers best service.

4. Support staff are very courteous. They even advised me about why I am having to domain accounts which is costly instead of having host plus account. Also advised me to upgrade to host plus.

Please tell my hearty congratulations and Merry Christmas to your support staff...

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Since I discovered SiteGround Hosting, honestly, I have been satisfied with their service. I have been enjoying the numerous sitebuilding resources in my host account. And technical support has been prompt and satisfying. With my experience I will always recommend it to friends.

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Siteground is a great joomla hosting company, as long as your definition of unlimited hosting is less than 3GB. There customer support is second to none. I highly recommend them to anybody that will only have one or a couple of website. Since they limit their Inodes to 150,000 versus 500,000 from comparable,or cheaper plans from other companies (e.g.GoDaddy), you will be forced to upgrade to semi-dedicated hosting at about 3X the cost. There are pros and cons to everything so if you like to have multiple backups of your site or have plan to host multiple joomla sites or have large databases, beware of the extremly low limit of Inodes. If you do not heed, you will find yourself wishing you understood this low limit prior to entering into a contract with Siteground.

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I'm not kidding, 5 stars all round. Just upgraded my hosting to semi-dedicated (a Christmas gift from them), and did it in like 1 hour, as well as take a support tix and support chats with lightning efficiency and clarity.Thank you SG!

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I became a siteground customer because of their big deals around holidays. But after a week I almost screamed "STOP!!!".
Their client portal is buggy and hard to navigate throught. And the support department is not synchronized, so I get 5 different people telling me five different things.
The support department also "ignores" problems that leads to you wanting to cancel your service and get a refund, and instead tries to trick you into buying something else, or keep half of what you want to get rid of.
But their uptime is good. And their servers are configurated well and everything works, exept for some times when something bugs or crashes.

I would recommend Siteground to people who does not get easily irritated, and have a little above average understanding about hosting and websites.

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Great assistance, immediate, free of charge support., really low prices, not seen a downtime so far

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I have been with siteground for over 7 years.. TOP NOTCH support. Knowledgeable staff. ABSOLUTELY AWESOME!
Mike webmaster at
http://www.brazilianmiracle.com

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I recently moved a Joomla site and domain from one host to Siteground; this is probably one of the most nail-biting undertakings a relatively inexperienced Joomla user could every do. Alas, Siteground was with me all the way and provided fast customer support including documentation and thorough explanations to help me understand which steps to take. I can highly recommend it, especially for the security aware - Siteground offers a plugin they developed to protect against the most common attacks such as SQL injections etc... Well done Siteground.

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the reason I use Siteground is that it allows me to explore and use my options through C-panel, and yet I have very good access to some expert staff as back up to any rookie mistakes I may make.
Cool.
I am techie enough to be dangerous, so having the handy expert customer service for clean up, or guidance from time to time has been a very good experience. I find Siteground to be a safe environment to grow and learn and it not cost me my first born in the process.
The level of experienced help, and the professional courtesy has been A+

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Every time I have needed assistance from your staff, I always get the best service! This is the second time I have been assisted by Anna Georgieva; she is so very patient and understanding. She is polite, friendly and has a real desire to help your customers (a real asset for your company).

Having such great staff available 24/7 is amazing; I know that you people are always there to support my site, which is important in my business of safety compliance.

Keep up the great work, and give Anna a raise for her excellent customer service! :)

Thank you.SiteGround.

Earl Gaugler
Westminster, CA
USA

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When I started using Siteground 3 years ago I was fairly inexperienced with web hosting and all the ins & outs of websites. What 1st attracted me to Siteground was the price and the fact they used Joomla and Linux servers.

During the 3 years I have used Siteground they have constantly been improving their options and I must say that the support is excellent.

I highly recommend Siteground for those who need hosting for their website.

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Siteground can provide everything I need - fast connection, strict security measures and although they promise "only" 99,9% uptime, this year they had 100% - incredible, but statistics shows. Chat support is great - quick and kind, and knows the answers. I would recommend them to anyone who looks for hosting a site.

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I uploaded 2 joomla websites, the first year i got a complete year for $10 (including the domain registration), the next year was $100, so the real price is a little higher compare with other hostings. the tech support is really efficient, but sometimes is very dificult to place a ticket...
i didnt have downtime problems and there are a lot of features availables. A really good hosting.

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Siteground Rocks! The support is very knowledgeable, polite and very fast! My site just went down due to being hacked and after contacting support they made suggestions to fix the problem and stayed with me through the whole process which went very quickly!

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Support outstanding.
Not a single support query unanswered.
Support staff experienced.
All problems resolved in minimal time period.

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One of the worst hosting experiences i've had. My site was hacked 3-4 times and each time Technical support tried to sell me their Malware Scanning Services at $ 99. Technical support is in Bulgaria and they are bloody incompetent. I had to move my ecopmmerce site to Hostgator involving additional hosting costs but well worth the peace of mind. Every 3rd or 4th day my htaccess file is hacked. Cpanel lastlogin files do not record Ip address, Hotlink Protection is broken and every other week Google display a malware warning of few of my website. I have spent sleepless night wrangling with support to fix errors and I have a 'Premium Support' account. Ill be glad to move out of there at the end of my contract period and would advice new customers going there to not be taken in by Henymoon Rates because after your first year your going to be stung for your life !!!

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I'm a music producer with an international clientele that includes Disney, Pokemon, Madison Avenue Ad companies, and artists from 56 countries and states in the U.S. After a year of using multiple hosting companies, I've transferred all my domains to SiteGround. tech support 24/7, always within 15 minutes my issues are resolved, no downtime yet after a year, everything works with no hassles. plus - everyone i've communicated with there are just plain good people. What's not to like? www.garyearl.com

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I have been with many hosting providers and siteground is by far the best. The support is amazing and the uptime is 100%. I host many websites with siteground and will continue to host more. Many of my friends now also host with siteground and are very pleased to be introduced to them also. The service is cheap and everything else is by far the best. Well done to the siteground team for providing such amazing innovative hosting solutions. Keep up the good work.

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Howdy Siteground,

I have been a SG user for 5 years. I was really pleased by the service I received then. But now, with a much better support and ticketing system, I am very happy with the expertise, speed of fix and the courteous and accommodating staff I have dealt with.

From beginner to expert SG can make a fit for you and your website.

I would definitely recommend SG to my friends, in fact I do already!

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I was trying to migrate my Mediawiki installation but I couldn't get the last step right. After stubbornly struggling (I'm a male) for a while, I decided to ask for help and log a support ticket. The Siteground support rep asked me a couple of questions then within 10 minutes had the problem fixed. Not only did he fix the problem I thought I had, he found other mistakes I had made, reversed them all and did the job properly.Next time I won't be so stubborn and will ask for expert help first. Thank-you Siteground.

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I have had great customer service so far, quick and personable and they know there stuff - especially Ivan!

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very expensive and renewal is done in a manner so that the customer isnt aware and email notifications are not timely. And when you try to contact customer service they want to charge for late fee even when it is not late as the renewal date was not past. In short they are thieves. Be very very careful.

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★★★★
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Purchased a VPS solution for hosting 7 domains.

Things I likes were the fact that the service came with 5 dedicated IP addresses. Didn't have to purchase these.

I also liked the speed of support. Pretty incredible. Not just in answering questions, but actually do work such as installing a cert for me.

I also think they have great information on their site to read up on in helping to understand things better.

I used a dedi server before with root access and was used to having every feature of cpanel available. On the VPS package, I did not get root access which meant I had to submit support calls which irritated me at first. You get a limited accees cpanel. Having said that, the speed at which they responded made up for this and they did things quicker than I would have. And to be totally honest, not having root access meant I can't accidentally break things. So it's probably a good idea.

The only thing I didn't like was that they charge to install SSL certs which I previously did myself. And I was not aware of that before signing up. Hopefully I wont get any more surprises. They did make up for this by installing my old cert for free. And they do also provide a free for life cert which you can use if you are setting up for the first time.

The impression I get from this company is that they have gone out of their way to make everything work and make sure you have all the info you need to hand when you sign in. They seem to have thought of everything.

So far so good. Very pleased with them.

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I can't say enough about how great SiteGround is! I'm a new account owner, and my needs have been unusual and pretty intense. I've been hassling siteground daily with dozens of requests - per day in some cases - and it's amazing how the team is consistently patient, always knowleadgeable, and still responsible in delivering limitations and just the 'true picture' of things every time.
Today my settling in period is done, and I'm so happy I chose them both for the type of plans the offer, the value that these plans are, and that extraordinarily good level of support. I'm staying AND I'm migrating various things I have elsewher that I never at all intended to move!!!

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Reviewer experience: about 5+ years writing sites in html+css, uploading with Windows ftp. Now learning joomla! 1.7-2.5
In the few weeks using Siteground, everything's gone remarkably well. Most of the stuff is perfectly clear and they have a wide selection of tutorials covering the majority of start-up needs. My first surprise was within minutes of signing up when I got a phone call asking if I needed help. Since then, the level of service and speed of response, always within minutes, has been very good. Once an issue's resolved, the ticket gets closed, but if you have doubts later, you can reopen it, saving valuable time. For a beginner to CMS hosting, there's quite a learning-curve and the sheer quantity of options on the cpanel is a bit daunting, but also quite reasssuring in that higher levels of technical complexity are there if you need them, and looking around reveals numerous features (paid or otherwise) very probably worth adding, without them being thrust in your face.

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The best web hosting i've experienced! Great!
The down-time is 0% the support always in minutes. What to say more?

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Have hosted 2 of my websites there for years now with almost no issues at all. One is a Joomla one and the other one is WordPress. Received great service several times.

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probably give them 5 stars for the other elements on this - but support - no hesitation ... I spent an hour this pm trying to battle an orange.fr spam attack on a mailbox - finally logged a ticket - i kid you not - 5 minutes - done - dusted ... BRILLIANT

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Rocks indeed.
Great service, best prices, super support, high security, high speed, , ,
All you need in a webhost you will find at Siteground.com

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I have just started using SiteGround for my web projects.
In the first few days I have been impressed by their quick and efficient responses and problem solving efforts.

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Siteground is the best all around hosting and support company. They monitor their servers and know when things are wrong before they break. Support is great.

Thanks,
Kelly

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Almost instant feedback whenever posting tickets for response. Extremely knowledgeable support/resolution of issues every time. Well pleased.

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Support:
I've used SiteGround for about 2 years in total and I was very satisfied with the service they offer. I found support was rather good, sometimes responses could take longer than I wanted (I waited for over 24 hours I believe it was for a reply about one of my questions regarding billing; however it was quite a specialised request I must say). Their support teams were helpful and answered my questions in detail and seemed like they were just happy to help, with a good attitude towards their work, which is what I like. I had an issue at one point with one of the free apps they offer, it wasn't working, I contacted them and within a few hours their system administrators had fixed the issue.

Uptime:
During my time at SiteGround, I never once had any down time and the speed was always consistant; fast and I never had ANY problems. I couldn't of asked for more in terms of the speed to be honest, it was simply fantastic. I did use CloudFlare's DNS on the website though, which does help to keep things running fast and stable.They also provide good FAQ's and guides on everything you should need to know about your account and how to troubleshoot problems.

Limits:
They do, as with everything have problems though. They do limit your CPU Usage and Account Executions quite badly. I had a forum that I opened with them and the next day I had exceeded the limits already. The site only had about 40 members online in 24 hours which in all fairness is quite a lot. They do offer what they call 'Hosting Plus' which gives you twice the amount of CPU usage that you would normally have, but it's of course not free since Plus comes with other features such as SSH access, Daily Backups, etc.

Overall, a good quality service with a friendly support team who seem to care about their customers. They deserve more promotion than they currently get in my opinion.

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By fair...Siteground is one of the top reasons why my business has flourished...! The premium support is the best in the industry. My site time on a SHARED server has been rated amongst the best load time in my industry according to Alexa. And I had a bad virus breech that was fixed within 24 hours...! Bar-None...THE BEST...!

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We went with siteground for the Joomla service. In the past year we have been with them we have found the features, and the customer service to be excellent. Definitely worth your consideration if you have a personal or small business site to host.

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I experienced a difficulty in the downloading of a theme site.
Siteground found a way of solving the problem, which I am greateful for.

Thank you. Much appreciated.

ABDUL

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Some months ago I was a customer of site ground. I took a shared hosting. I started a new small site with the Dolphin 7 Script. My visitor was not more than 15-20 a day. But with in 1 month of time I got an e-mail that my site is taking too much resources and they said me that If I want to continue with them I must take dedicated server from them. I was so surprised and immediately I change the host with another provider.

Over the past months my site grew more and now every day I get 200-300 user. I am using similar shared hosting environment with the same script and there is no complain from my current host.

I think this is their policy to attract people with various offers and after that force people to take expensive plans. Hope they will change their business policy.

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I had to move my site from a provider that was going away; I tried another provider to host our Joomla website but encountered problems and their answer was to check Joomla. I found Siteground and installed the site using their Help and their CPanel tools within an afternoon. From time to time I have encountered a technical issue that wasn't covered on Help Screens. I submit a Help Desk ticket and they respond within the hour; sometimes they have to go out of their way to help me resolve the problem as I'm not a UNIX administrator and they just DO IT.
They have a wide array to admin tools in CPanel and the Help to describe how it works and what to do with it. Siteground allows me just to focus on the content for our nonprofit which is the way it should be. Siteground supports not just Joomla but other content mgmt systems in the same way

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I am very satisfied with Siteground. Tech support is wonderful for the beginner. Free templates rock as do all the extensions. Up time has been 100%. I will be a Siteground customer for years to come.
Vicki
Web Tech
Midwest Skijorers Club
www,.skijor.org

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Their customer service is awesome. They respond promptly and get matters resolved with the same promptness. Definitely would recommend them to anyone wanting a solid provider.

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I am a website creation novice. Siteground offers all the tools and, most important to me, a huge number of guidelines how to setup mail, FTP, simple way to create a MySQL database. Many of them with wizzards.
Best of all their support. After I deleted important directories and couldn't get to my site, I wrote a ticket and got answer and solution within 5 minutes. At midnight their local time!!!
Siteground is a great place, when you want to create a usual website, want to install their software with 1-click. Like plug and play.
Ok, they don't offer direct verbal technical help and you need to be willing reading step-by-step guides. But if, then this is a really great place to host your site. And not to forget their great support ticketing system.

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Siteground is great I am running multiple Magento, Joomla & Drupal hosted accounts and everything is going great. Support is difficult to find initially but many questions can be found on their FAQ and advanced help sections. When you do get through to support they are great and response time is excellent. The staff do go out of their way to help especially during initial setup and if you have migrations half way through hosting as I have had and I cannot fault them. Siteground do Rock!!!

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Be careful, because anfter one year they automatically renew your account at a price much higher than advertised. I had enough trouble trying to cancel this renewal.
Another problem I had was with phplist. They advertise (http://www.siteground.com/phplist-hosting.htm) phplist optimized server, but for a year it does not work well.
Despite the announcement (phplist expert support), they refused to help me and said I should ask for the support specialists (which is paid).
Now I move my phplist to Bluehost.com and its working very well.

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Fast servers. Even faster support staff. Great prices. What else could you want!?
Have been with them for over 6 years now and they keep getting better and better.

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We consolidated several sites with Siteground. Of course, that meant problems with redirects, web crawlers, etc. Siteground support has been outstanding. They have resolved every problem we've had on their servers within 24 hours or directed us to a solution with our other domain registrars.

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No other Hosting company match what Siteground has to offer its customers. They are awesome :) A+++++

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Actually they ARE rock :) we were using host from different provider, and didn't know what is the meaning of the real hosting service :)
we only have the access to cPanel on the host, nothing more!

But in SiteGround, we know how to manage all of our domains (since we have many domains) using one account, they have a lot of extra services that worth looking at such as the daily backup, which will help everything avoid any disaster such as the one that we are facing now in the old host :(

Their support is spectacular, you will get an answer with 5 mins :) any newbie question will be answered freely and without giving you links to read, they will guide you straight to the point.

Am glad to be one of their new customers, and wish for them the best.

Ahmad Musa
Development Team Leader - Hybrid Solutions

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The reason for my review is the absolutely fantastic service I received from two of your staff, namely Valentin S and Martin. They were patient with my queries, often allowing me to expand on my questions. Not once did I feel that I was a bother or need to stop asking questions. These 2 staff members were such a pleasure to deal with. Incredibly professional, excellent customer service and very humble as well. I never once felt that I was being looked down on because I did not know what to do. I felt very respected at all times.

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I started my own company designing web sites and was looking for a good inexpensive hosting company for my Joomla! web sites. Siteground was never mentioned by any of the people I know in the Joomla world I play in. I found Siteground on a Google search. They offered a great low price for hosting along with a lot of Jooma! templates. And so my business began with Siteground and I have no reason to look for a different host. After eight months, I now have seven sites hosted by Siteground. I am completely satisfied with this company, and very impressed. Because I am new to building web sites, I have had to depend on Sitegrounds quick responses to my technical questions. I have had personal chats with tech support and sales support people in the middle of the night and in the middle of the day. They actually stay connected with you and walk you through what ever project you are working on. Siteground is dedicated to making me a happy customer, and I am. Thank You Siteground for your great price, your great fast support, for giving me 0 down time on all of my sites, and for allowing me to grow in my web site development knowledge, as you support my company. Let me be the first to recommend you to my Joomla brothers and sisters in my little corner of the world.

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I have used Site Ground for a variety of sites during 2010.

Support is quick and accurate, uptime is perfect as far as I know. Much better quality than anything I have tried in the past. Finding a reliable host is a serious, difficult issue.

No problems, of any sort. Highly recommended.

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Even though tech support communicates through problem tickets only, they are very quick to respond to the tickets and very proficient at getting the problem fixed. I have an ecommerce site and they have provided everything I need to sell my products and make some extra money.

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I tried another hosting company and in the setup process, I went round and round with Tech Support as they put the issue onto someone else; I finally converted to Siteground and my site was up in the same day. I had a couple of setup issues regarding Joomla parameters moving it from my laptop and I contacted Siteground tech support. They not only responded but they fixed the problem and let me know the why within 2 hours.
Since going live, the site has never been down and its performance is faster than our previous hosting as well.
I have extensively used their Tutorials on all aspects of hosting a website; and their CPanel is quite extensive. I'm still learning all its functionality.

As the "webmaster" for a non-profit, I have skills and focus on the content of the website; we have no "systems" skils and Siteground has provided that through their support in the few times we have needed it.

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I've used siteground for several years now, being fairly computer literate i can normally work out any problems / issues that arise.

However when serious issues have occoured and i have not been able to resolve them myself, a quick simple Support ticket opened with siteground normally gets a response and error resolved in moments.

Can't prasie sitegriund enough, only ever used 1 host and can't see that changing after the great service from this company.

Paul Davis
www.reptilekeeping.co.uk

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Siteground ROCKS! I have current memberships with other hosting companies, domain reseller accounts and script installation merchants and the service I just got from Siteground outperforms everyone I currently deal with. Faster than a speeding bullet, really....

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I am really happy that Siteground meat my expectations especially the customer service. They are on-time for you and they will resolved and explain the problem to you clearly. Thank you Siteground!

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I have been with many hosting companies over the years but very few have kept me around for more than a year or two. I have been loyal to Siteground for one primary reason -- they have fantastic customer and tech service. I get a resolution to my ticket request in usually less than an hour. Tonight, I received a response -- and it was correct -- in five minutes.

The techs are patient and helpful and do not shuffle you off to the FAQs or KBs. I did not find this on 1and1 or iWeb or any of my former hosting partners.

There are times when a new, pretty web hosting service will catch my eye with low cut prices or firm and attractive prices; but I ignore my roving eyes and stick with the one that brung me, Siteground.

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I use my hosting package at Siteground merely as a testaccount for my webdesign activities, plus I host a joomla website I've build for a friend (http://www.sardiniaholidayhome.com).

I'm very enthousiastic about Siteground. They have a great knowledge base, an excellent support of joomla and mediawiki and the helpdesk is simply fantastic! My support questions are always handled in no-time and more than satisfactory.

In a word: one of the very best hosting provider I know.

Patrizia Schiozzi

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Before becoming a customer I wish I'd known about SiteGround before I went with other Web Hosts.
They have handled my support queries in a very polite and extremelly eficient way.
I don't think Site Ground customers need to be(technical speaking), an expert; because Site Ground Tech. Support People are very, very helpful and teach us what to do when we get into a stuck situation.
Siteground has handled my problems great !!!
This Host is suitable for all kinds of customers.
I sure would !!!

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Support queries have been handled very well and if given the wrong info on a particular ticket, when the ticket is continued after a long period of time and a different person is handlind your request, the new person obviously reads previous statements and then corrects them..

Sometimes it is not possible to comprehend their advice mainly because we the customer are not up to the standard of knowledge that they presume we are.

The problems are handed a lot quicker than expected, which is always great when a problem is hindering the use of a site, a query about something that is not urgent, doesn't seem to be an issue and is answered in the same manner.

I would certainly recommend Siteground to anyone

Cheers Maurie

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

Good host for small business sites, like mine. I use joomla and siteground is setup well for that. They have great support forums, and all the tools I have needed so far. I enjoy having all the data from the analytic tools they offer. I did have one issue with access to the site, but they were prompt and helped me sort everything out---even though it was likely a client-side issue. Very impressive! Overall I am well pleased and would definitely recommend to a friend.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Siteground is great in uptime features and support but things can get expensive in terms of upgrades. they are great for bloggers and people with no tech expertise, they will set up wordpress for FREE for you and they are FAST In doing so!

Visit host
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

I don't have many example s to compare the standard of hosting and features, but your support is amazing.

I have just logged a ticket and within less than 5 minutes the case was resolved to my full satisfaction.

It's not the first example I've had of good support - I just wanted to say thanks and continue the excellent work,.

Visit host
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Two year ago i was just a novice, now i have two sites with siteground. The first is built with Joomla, the other one with Wordpress. I like Siteground so much because of the great package and related services you receive: Joomla and Wordpress are installed for free, free template also installed (Joomla, WordPress), video tutorials, forum. And if I have a question, I always get response in the helpdesk - almost immediately. That is awsome for me, and this is why I recommend Siteground.

Visit host
★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I shifted to Siteground recently from a free host recently. The major reason for me to shift to the paid host was that drupal requires huge resources. And the the reason I particularly chose Siteground was that I read somewhere that they are the best in Drupal-hosting. With respect to hosting a drupal website they defenitely make a good choice.

Their USP is that if you are hosting a drupal site elsewhere they will port it to the Siteground host free of charge and within a short span of time. This came as a pleasant surprise to me.

But the major problem with Siteground is that even with a paid hosting account, you can't host more than one website free of charge. They charge a whopping 30$ extra for every add on subdomain. And moreover when you have addon subdomains the interface to manage then is not so intuitive.

The file manager that is provided them has a view similar to that of the linux. The interface again is not upto the mark and I had a tough time transferring files from one location to the other.

They have few goodies like a set of tutorials about website, hostings, content management sysytems and so on.

If they make the addon domains a part of the paid hosting and not charge extra for it, SiteGround would make a perfect host. "Especially for Drupal Sites"

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+ Show More Reviews

Siteground

siteground.com

In 2003, a small group of IT professionals got together to form SiteGround as an alternative to using the hosts that they had encountered as regular customers in the marketplace. SiteGround is a privately-owned company.

Company and Services
SiteGround has two offices in the US: in Humble, Texas and in New York City. Its European offices are in Sofia, Bulgaria. SiteGround mainly provides web hosting for individuals and small business and looks after somewhere in the region of 150,000 sites.

SiteGround offers Linux-based shared, VPS and dedicated web hosting packages, as well as reseller hosting. It also offers e-commerce solutions, for those looking to start an online shop. The shared hosting plan – called the Super Hosting Package - comes with a generous 750GB disk space, 7,500GB traffic allowance, free website design software, a free domain and unlimited email accounts.

Three types of VPS hosting are also offered, as well as four managed dedicated server options. The company claims to use extremely fast and reliable servers and quotes a 99.9% uptime, although this is not guaranteed. Technical support is mostly handled by the European office and is available 24/7 by email.

As an avid supporter of open source software, SiteGround offers hosting which includes several free applications such as Joomla, Drupal and WordPress - making it potentially a good choice for web designers and bloggers who favor this type of software.

In both 2007 and 2008 Best Host Directory selected SiteGround as the ‘Best Web Hosting Company’. The directory’s awards are compiled from customer reviews.

Server Location
The servers for SiteGround’s shared hosting are in Houston, Texas, while those for VPS and dedicated hosting are in either Chicago, Illinois or Ashburn, Virginia (a suburb of Washington DC).

Related Links
Knowledge base: http://kb.siteground.com/
Support: http://www.siteground.com/support.htm
Forums: http://forum.siteground.com/

Siteground Features

How does Siteground compare to their competitors?

Overall ★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★
Visit Siteground
Overall★★★
Overall★★★
Overall★★★★★
Overall★★★★
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Overall★★★★★

Save money with Siteground Coupons

WhoIsHostingThis Recommends

★★★
Support
★★★
Features
★★★★
Uptime
★★★
Value
★★★

Pros: Free Domain , Unlimited Bandwidth

Cons:

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Visit host
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

Pros: Free domain name , Unlimited space

Cons:

Hosting more than a quarter of a million domains, SiteGround is an... Read more

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★★★★
Support
★★★★
Features
★★★★
Uptime
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Value
★★★★

Pros: Great value hosting , 24/7 US phone support

Cons:

Web Hosting Hub’s hosting services are aimed at novices, WordPress users and... Read more

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