Actually they ARE rock :) we were using host from different provider, and didn't know what is the meaning of the real hosting service :)
we only have the access to cPanel on the host, nothing more!

But in SiteGround, we know how to manage all of our domains (since we have many domains) using one account, they have a lot of extra services that worth looking at such as the daily backup, which will help everything avoid any disaster such as the one that we are facing now in the old host :(

Their support is spectacular, you will get an answer with 5 mins :) any newbie question will be answered freely and without giving you links to read, they will guide you straight to the point.

Am glad to be one of their new customers, and wish for them the best.

Ahmad Musa
Development Team Leader - Hybrid Solutions

The reason for my review is the absolutely fantastic service I received from two of your staff, namely Valentin S and Martin. They were patient with my queries, often allowing me to expand on my questions. Not once did I feel that I was a bother or need to stop asking questions. These 2 staff members were such a pleasure to deal with. Incredibly professional, excellent customer service and very humble as well. I never once felt that I was being looked down on because I did not know what to do. I felt very respected at all times.

I started my own company designing web sites and was looking for a good inexpensive hosting company for my Joomla! web sites. Siteground was never mentioned by any of the people I know in the Joomla world I play in. I found Siteground on a Google search. They offered a great low price for hosting along with a lot of Jooma! templates. And so my business began with Siteground and I have no reason to look for a different host. After eight months, I now have seven sites hosted by Siteground. I am completely satisfied with this company, and very impressed. Because I am new to building web sites, I have had to depend on Sitegrounds quick responses to my technical questions. I have had personal chats with tech support and sales support people in the middle of the night and in the middle of the day. They actually stay connected with you and walk you through what ever project you are working on. Siteground is dedicated to making me a happy customer, and I am. Thank You Siteground for your great price, your great fast support, for giving me 0 down time on all of my sites, and for allowing me to grow in my web site development knowledge, as you support my company. Let me be the first to recommend you to my Joomla brothers and sisters in my little corner of the world.

I have used Site Ground for a variety of sites during 2010.

Support is quick and accurate, uptime is perfect as far as I know. Much better quality than anything I have tried in the past. Finding a reliable host is a serious, difficult issue.

No problems, of any sort. Highly recommended.

Even though tech support communicates through problem tickets only, they are very quick to respond to the tickets and very proficient at getting the problem fixed. I have an ecommerce site and they have provided everything I need to sell my products and make some extra money.

I tried another hosting company and in the setup process, I went round and round with Tech Support as they put the issue onto someone else; I finally converted to Siteground and my site was up in the same day. I had a couple of setup issues regarding Joomla parameters moving it from my laptop and I contacted Siteground tech support. They not only responded but they fixed the problem and let me know the why within 2 hours.
Since going live, the site has never been down and its performance is faster than our previous hosting as well.
I have extensively used their Tutorials on all aspects of hosting a website; and their CPanel is quite extensive. I'm still learning all its functionality.

As the "webmaster" for a non-profit, I have skills and focus on the content of the website; we have no "systems" skils and Siteground has provided that through their support in the few times we have needed it.

I've used siteground for several years now, being fairly computer literate i can normally work out any problems / issues that arise.

However when serious issues have occoured and i have not been able to resolve them myself, a quick simple Support ticket opened with siteground normally gets a response and error resolved in moments.

Can't prasie sitegriund enough, only ever used 1 host and can't see that changing after the great service from this company.

Paul Davis
www.reptilekeeping.co.uk

Siteground ROCKS! I have current memberships with other hosting companies, domain reseller accounts and script installation merchants and the service I just got from Siteground outperforms everyone I currently deal with. Faster than a speeding bullet, really....

I am really happy that Siteground meat my expectations especially the customer service. They are on-time for you and they will resolved and explain the problem to you clearly. Thank you Siteground!

I have been with many hosting companies over the years but very few have kept me around for more than a year or two. I have been loyal to Siteground for one primary reason -- they have fantastic customer and tech service. I get a resolution to my ticket request in usually less than an hour. Tonight, I received a response -- and it was correct -- in five minutes.

The techs are patient and helpful and do not shuffle you off to the FAQs or KBs. I did not find this on 1and1 or iWeb or any of my former hosting partners.

There are times when a new, pretty web hosting service will catch my eye with low cut prices or firm and attractive prices; but I ignore my roving eyes and stick with the one that brung me, Siteground.

I use my hosting package at Siteground merely as a testaccount for my webdesign activities, plus I host a joomla website I've build for a friend (http://www.sardiniaholidayhome.com).

I'm very enthousiastic about Siteground. They have a great knowledge base, an excellent support of joomla and mediawiki and the helpdesk is simply fantastic! My support questions are always handled in no-time and more than satisfactory.

In a word: one of the very best hosting provider I know.

Patrizia Schiozzi

Before becoming a customer I wish I'd known about SiteGround before I went with other Web Hosts.
They have handled my support queries in a very polite and extremelly eficient way.
I don't think Site Ground customers need to be(technical speaking), an expert; because Site Ground Tech. Support People are very, very helpful and teach us what to do when we get into a stuck situation.
Siteground has handled my problems great !!!
This Host is suitable for all kinds of customers.
I sure would !!!

Support queries have been handled very well and if given the wrong info on a particular ticket, when the ticket is continued after a long period of time and a different person is handlind your request, the new person obviously reads previous statements and then corrects them..

Sometimes it is not possible to comprehend their advice mainly because we the customer are not up to the standard of knowledge that they presume we are.

The problems are handed a lot quicker than expected, which is always great when a problem is hindering the use of a site, a query about something that is not urgent, doesn't seem to be an issue and is answered in the same manner.

I would certainly recommend Siteground to anyone

Cheers Maurie

Good host for small business sites, like mine. I use joomla and siteground is setup well for that. They have great support forums, and all the tools I have needed so far. I enjoy having all the data from the analytic tools they offer. I did have one issue with access to the site, but they were prompt and helped me sort everything out---even though it was likely a client-side issue. Very impressive! Overall I am well pleased and would definitely recommend to a friend.

Siteground is great in uptime features and support but things can get expensive in terms of upgrades. they are great for bloggers and people with no tech expertise, they will set up wordpress for FREE for you and they are FAST In doing so!

I don't have many example s to compare the standard of hosting and features, but your support is amazing.

I have just logged a ticket and within less than 5 minutes the case was resolved to my full satisfaction.

It's not the first example I've had of good support - I just wanted to say thanks and continue the excellent work,.

Two year ago i was just a novice, now i have two sites with siteground. The first is built with Joomla, the other one with Wordpress. I like Siteground so much because of the great package and related services you receive: Joomla and Wordpress are installed for free, free template also installed (Joomla, WordPress), video tutorials, forum. And if I have a question, I always get response in the helpdesk - almost immediately. That is awsome for me, and this is why I recommend Siteground.

I shifted to Siteground recently from a free host recently. The major reason for me to shift to the paid host was that drupal requires huge resources. And the the reason I particularly chose Siteground was that I read somewhere that they are the best in Drupal-hosting. With respect to hosting a drupal website they defenitely make a good choice.

Their USP is that if you are hosting a drupal site elsewhere they will port it to the Siteground host free of charge and within a short span of time. This came as a pleasant surprise to me.

But the major problem with Siteground is that even with a paid hosting account, you can't host more than one website free of charge. They charge a whopping 30$ extra for every add on subdomain. And moreover when you have addon subdomains the interface to manage then is not so intuitive.

The file manager that is provided them has a view similar to that of the linux. The interface again is not upto the mark and I had a tough time transferring files from one location to the other.

They have few goodies like a set of tutorials about website, hostings, content management sysytems and so on.

If they make the addon domains a part of the paid hosting and not charge extra for it, SiteGround would make a perfect host. "Especially for Drupal Sites"