Add Your Review for SiteGround

1149 SiteGround Reviews:

Is SiteGround the host for you?

Last reviewed May 20, 2017

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SiteGround screenshot

Key features

  • Free transfer support
  • 99.9% uptime guarantee
  • Recommended by WordPress
  • 24/7 tech support
  • 30-day money-back guarantee
  • Free daily backup

Great reasons to choose SiteGround

  • Over 250,000 websites being hosted worldwide.
  • WhoIsHostingThis users rate SiteGround as 4.7 out of 5 – Outstanding.

Most Helpful Customer Reviews

★★★★★
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★★★★★

Siteground rocks. We migrated over about six months ago and the uptime has been flawless. We run a paid membership site and have over 700 members accessing our content on a daily basis which requires a lot of resources. We haven't had any issues since our migration, which is fantastic. The support staff is always very helpful and their technical team is too. Highly recommend it for WordPress users.

 
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I use Siteground Assistance on a daily base, and I am amazed by the helpfulness and competency of the chat guys. They advice me on all available tasks in my account, and they are clearly very enthusiastic about their job.
Sometimes I feel almost sheepish to receive such a great experience.
I always struggled with poor support from hosting providers, and Siteground partnership is truly a breath of freh air!

 
★★★★★
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★★★★★

Siteground is a remarkable company founded on CUSTOMER SERVICE and QUALITY. Their products are top shelf and I've never worked with a company more eager to serve their customers. They are genuine "servers" (see what I did there?).

I have multiple websites with them and will continue to grow with them as I develop enterprise-level websites. They are a fantastic company, with the best employees I can possible imaging.

I am proud to give them my money. They've earned it, 10 times over!

 
★★★★★
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★★★★★

I had been through the ringer so to speak with other hosting companies. I was with Hostmonster as a starting hosting company for my web site and was always having down time and spent HOURS chatting with tech teams and such to get my site up and running on a regular basis. With their team you never knew if you were getting someone knowledgeable in the area or not. I'm trying to grow my business and take care of my children at home - I don't have time for that. So after a major outage (for the 3rd time in the year and no refunds were being issued) I had enough and moved on.

From their I went to Arvixe. They were about in the same price range and seemed nice. But with all the trouble going through a site transfer and down time after a promise it wouldn't happen - that was a bad start for me and could see where it was going. So I took a deep breath and thought I'd be stuck going back to Hostmonster. Then I found Site Ground.

Site Ground is more expensive (I use the Cloud service) BUT you get what you pay for. I'm paying TWICE as much, but my site is really up 99% of the time - compared to being down 40-50% of the time. The service to get things repaired are quick - usually within 1 hour, but generally about 15 minutes for me. Many times the tech team already has an issue discovered and is working on it before I contact them! That's something I didn't get from either of the above service providers. Maybe the other guys work for small town sites with hardly any visitors, but I get quite a bit of traffic and run a large site so performance and a good tech team is a MUST. If anyone wants a RELIABLE service, go with SIteGround. I've been with them for about 6 months now and have been nothing but happy with them.

Down time and technical difficulties will happen with anyone - they're computers and that's the downfall, but the less the better. With Siteground you get more service, faster site speed and a great staff to help! I never felt so passionate about writing a review (without being compensated) as I am for this company.

 
★★★★★
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★★★★★

I have been with many different web hosts over the years and I'm voluntarily writing this review because I am really happy with SiteGround. If you have a WordPress or similar site, and are looking for the most features for the lowest price, they are your solution.

I only know their support technicians are great because I have had to contact them on two occasions to fix a problem that I caused.

Why is that significant?

I'm always a little leery when I read about how great a host's tech support is when the customer indicates how quickly the host responded to an outage. Really there shouldn't be an outage in the first place. Second should there be an outage, the customer shouldn't even need to be involved. I don't want to have to contact tech support if that were to happen. It should just simply be fixed.

It seems obvious to me but unfortunately it isn't obvious to many web hosts which is why I'm happy with SiteGround.

 
★★★★★
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★★★★★

I'm using SiteGround to host WordPress sites. They offer all the premium features of the top-end managed sites, but at a fraction of the cost. In the Geek package, you get Varnish caching, Memcache (both of which can be controlled by their own custom plugin) AND Clouflare Railgun support. This combination makes your site blazingly fast.

But what's best is their support. They boast about a 10 minute response time to their tickets, and that's no idle boast. The last four tickets I raised were responded to in an average of 8 minutes, and all of them resolved immediately.

You'll get the most out of SiteGround with a bit of technical knowledge (it's not fully managed, after all), but you don't have to be a genius, and the support is truly second to none.

I've had several web hosts over the years, and I've been satisfied with all of them, and delighted with most - but so far, SiteGround surpasses them all.

 

User Reviews - Total: 1149

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★★★★★

Siteground staff are always very professional and efficient with their service. I am the customer for few years and very happy one ! All queries are dealt quickly and in the way so I could understand without technical knowledge. I am running magento store with no issues at all. Thank you very much !

 
★★★★★
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★★★★★

I really appreciated the attention that I received when signing up and transferring a domain name. The customer support is extremely knowledgeable and helpful! So far I rank them outstanding. They really took the time to identify my needs and take care of me. I came away knowing exactly what was going on, not wondering if I had missed some part of the process. I know that they walked me through every step and made sure the transfer was complete. Thank you!

 
★★★★
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★★★★

I like the SiteGround servers a lot. I have used a variety of hosting providers from BlueHost, and GodDaddy. Mt websites are the fastest on SiteGround servers than the competitors I have used. The only complaint I have is there is no WHM Cpanel transfer tool accessible on the cloud hosting plan unlike Bluehost's WHM. It would save a me a ton of time with that option available. Either way, I am transferring all my sites to SiteGround for the superior speed, stability, and excellent support!

 
★★★★★
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★★★★

The best support: Responsive and knowledgable.

I wouldn't recommend anyone else. Why?

I always recommend that my colleagues and clients choose a product based not just on its features, but the quality and responsiveness of the support as this is what makes or breaks business relationships over time and it's where value is often lost. In the case of Siteground you've got class-leading features matched with the best support I know of, having been a customer of four leading hosting and domain providers in addition to Siteground.

 
★★★★★
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★★★★★

Great! Service and lovely support! I've moved with them for a few months now, and I have no complaints but lots to be happy with.

They have great features such as staging or WP install or uninstall one click.

Their customer service (chat is what I mostly use) is always there, fast and ready to help... never had to wait for more than 4 nanoseconds (I might be exaggerating here) for a problem to be solved. And in a friendly manner!

I'm just in love with them! :)

 
★★★★★
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★★★★★

I've had to contact SiteGround several times as I transfer from another host after being with them for ten years. The support from SiteGround has been fantastic! They fix the problem (usually my error) and are very kind in the process. SiteGround was the clear selection after researching available hosts. What was important to me? Wordpress, support, up time, tutorials, speed, and of course, price. There were many players but SiteGround seemed to cover all the bases. No regrets. I locked in on three years because of the great introductory offer. Their speed and all attributes mentioned above has blown my old host away. I'm a happy camper.

 
★★★★★
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I had a problem with setting up my email. I sent a request for help and got an almost immediate response with the information I needed. Things are now working properly. I have been amazed with the SiteGround support ever since I started using it a few months ago. Thanks so much.

 
★★★★★
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★★★★★

Always, always prompt and well informed service. I had an issue with email set up and it was diagnosed and sorted in minutes. I should have got in contact with support an hour earlier and saved myself the stress. I have used support perhaps 3 or 4 times over the last year and it is always an excellent experience.

 
★★★★★
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★★★★★

Was having trouble accessing my website. Detelina from Siteground support was fast, efficient and kind. I was also unsure of whether I had set up my mx records to propogate correctly and she assured me that I had. It's reps like her that make working with Siteground a pleasure. Immediate help when you need it is hard to find with many businesses these days.

 
★★★★★
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★★★★★

Great service as per usual. I'm very happy I chose SiteGround as my hosting provider for my Wordpress website.

The speed of my site is very fast which my users love.

Plus I love the live chat SiteGround offers. I only ever have to wait about 20 seconds, and they have a 100% strike rate of answering my questions/ solving my problem. If it's an action required (such as installing a SSL certificate), the support just goes ahead and does it for me.

I go to bed calm at night as I'm hosted with SiteGround.

 
★★★★★
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★★★★★

I have contacted Siteground through their web chat with a problem with CloudFlare. The support employee solved the problem very quick and he was very well skilled. All my experiences with Siteground are very well. They have a very good customer service team and a lot of tools and services available for you. I'm glad I stumbled upon this company.

 
★★★★★
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★★★★★

Great support. Siteground rocks because of their great support. You all have been very helpful every time I need help. I am impressed how professional and courtesy everyone is. I would recommend SiteGround with reserve to anyone who needs hosting. Once again, thank you for all you have done for me and thank you for your patience because I am new to all of this. Without your support, I would have quit a long time ago. SiteGround ROCKS.

 
★★★★★
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★★★★★

SiteGround rocks! Literally. I have with other hostings (iPage, eHost, and Hostgator) with I can't compare it to SiteGround. So far, I can't see any cons to them. Plus the free SSL, just WOW! I just love it all. I confident that I invest in the right hosting company. You just have to try it yourself :)

 
★★★★★
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★★★★★

So many features and excellent customer service - much better than my old web hosting! I am a big fan of using Wordpress over the Wix website editor with both of my websites (personal and podcast). I look forward to getting more use out of the Powerpress plugin specifically! I would recommend Siteground to anyone :)

 
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★★★★★

Siteground gives the best customer service. I don't know if they invented AIs to respond to us... Technicians are awesome! They know what they're doing! They all seem human! I was so stressed from something blocking me out of a subdomain and the technician I got was so quick and marvelous! It actually calmed me :-) Luv u guys

 
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★★★★★

SG Rocks thanks to the magnificent support (, although...). I had a support session of almost 45 min with Stefani today, and although the problem couldn't be solved (problem with Joomla 3.7.0), she assisted me with a lot of patience until I got a backup-solution up-and-running. The disappointing fact is that SG wasn't already aware of this bug iin Joomla, and that I had to do the full research myself. Also when I proposed to 'downgrade' to 3.6.5 first - again - 3.7.0 was installed. But ... in the end it worked & I got the support I needed.

 
★★★★★
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★★★★★

We have complete hassle free experience on the migration to https:// , which has make our website now more credible and secured. Very good thing about this whole migration is the security features which you are giving as offering and it has helped us to give up on security worries with good website rating/search engine improvements.

 
★★★★★
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★★★★★

Setting up a website with a 24/7 support team is awesome. If you read reviews and comparisons they not only offer the best solution for wordpress but what they don't tell you is that there are a group of support people around the clock to help you on every way. After trying several other hosting solutions, I am glad I ended up here. You spend all the time working on your site and not worrying about delays or poor performance.

 
★★★★★
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★★★★★

Siteground is amazing! Having dealt with Godaddy for years, I can only say that the support is night and day. They are quick and efficient and they go the extra mile. I ask about how to install a new Wordpress installation and I receive an offer to set it up! The entire chat is 18 minutes long, and that is only because I got distracted. It was probably about 12 minutes. That would have taken me an hour on Godaddy! My site is always up, they run scans every day to be sure, prices are great, and support is excellent!! I love Siteground.

 
★★★★★
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Siteground is by far the best Hosting Solution I have ever seen! I initially moved over to Siteground after my website got hacked on another solution. Not only did they help me resolve all the hack issues, which were a lot, they charged me 0$ to do so. Ever since I have had 0 hack attempts, and 0 server downtime. The only time I ever contact support now is if I have an issue after an update or installation of a plugin. This time when I called, Marin was probably the quickest service guy yet to resolve my issues. Not only did he resolve them. He explained the issue, and made it fun! Much appreciation to siteground! Yall Rock!

 
★★★★★
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SiteGround Hosting provides the most prompt and helpful support I've witnessed with any online company. The dedicated phone and chat support team always goes through great length to resolve our issues regardless of how long it may take. I would highly recommend this company especially for any type of ecommerce or CMS driven website.

 
★★★★★
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I started as a total beginner a year ago, after a detailed benchmark it turned out that Siteground was the most efficient price/quality wise. Eventually, I gained technical knowledge and felt totally confortable asking all kind of questions. Last but not least the flexibility to upgrade account is unbeatable.
Best support ever, very professional, comprehensive and cool team.

 
★★★★★
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★★★★★

The customer service is on point, very efficient and they are extremely helpful! my server is really reliable and i would recommend site ground to anyone looking for a reliable knowledgeable hosts - the live chat is one of the best features and the staff are very helpful. all around great service

 
★★★★★
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★★★★★

I used Siteground's chat feature to ask a question about transferring a domain to them from GoDaddy. They were quick, professional and made it a breeze to go through a alien process. I've used their technical support before and each time come away with a good feeling. I honestly can't think of any other company with such good customer service. Long may it continue!

 
★★★★★
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I've tried several other providers in the past, I've landed on SiteGround and cannot recommend it enough!
The features and plans 'feel good' I'm getting my money's worth and much more!
Tech Services up 24/7 and the Techs always know exactly what to do to answer the question or fix the problem.
Thank you for being there for us..

 
★★★★★
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I came across SiteGround via a Facebook group of web developers. It was highly recommended. My background is in print design, so I've had to teach myself web dev from the ground up. My first host was GoDaddy and I was so unhappy with every aspect of the experience. Support was terrible, prices were outrageous. I couldn't use caching plugins, everything was limited and I had no clue that a company I thought was so great could be really bad at webhosting. I really needed good support because I am pretty tech savvy and can do things on my own, but wanted someone to chat with to hold my hand through the new stuff I've been working on. I am on my second year with SiteGround. They are great people who really understand how to help people who are not as awesome as they are at web development and the super-tech side of web development. Thanks to all the great support from chat agents, I have never had problems with my website. I have had 100% uptime. The prices are fair and I have complete control over the WordPress backend. I recommend it to everyone I know and even joined their affiliate program. Keep up the super awesome great work, Siteground!

 
★★★★★
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I am extremely impressed with the customer service from SiteGround. I absolutely love that you get to see a picture of who you're speaking with and every chat experience has been extremely helpful! There is one guy in particular named Stoyko T. who honestly deserves a raise! He is so patient while I was trying to figure out how to get my domain name from a separate provider and attach it to my SG Website. Lots of patience and a whole lot of care! Thank You so much! Between the excellent Customer Service, values and pricing, I will definitely be recommending this hosting service! - Cynthia D.

 
★★★★★
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★★★★★

I've been a customer with Bluehost, Godaddy, HostGator and SiteBuildIt (SBI). Not one of them checked for a secure transaction as thoroughly as SiteGround did to ensure I was not a crook trying to steal someone else's identity, and this impressed me as a brand new customer, because it reassured me that my own site would be well protected. SiteGround texted me, asked for voice verification by calling me and emailed me verification requirements before closing the deal. For some new customers that might seem like overkill. But if you want to be secure now-a-days, you can't go too far in verifying that the customer is who the customer says he is.

 
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I was a Blue Host customer for years - but recently their service started to decline, down time, email server never worked, support was awful (an upgrade was the only solution to any problem) so I switched to SiteGround on a friend's recommendation.
Couldn't be happier.
Great service - the switchover was carried out smothly by the SG tech staff. Their support staff are knowledgeable, quick to respond and actually give coherent answers to your questions, going out of their way to find a solution to your problem.
Would definitely recommend that you host a site with them!

 
★★★★★
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★★★★★

I went to edit one of our sites hosted with Siteground and noticed it was running slow. I opened a chat window and within a minutes was chatting with a tech. Asked point blank questions, and got right on it. Site speed increased, and he tld me that after a couple hours it will get even better. SiteGround Rocks for Speed, Uptime, Support, and Customer Service.

 
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I moved to SiteGround due to a recommendation, after poor support on previous hosting platform. A small improvement would have made me very happy.

The User Area provides well configured and highly usable tools to manage the site, installed software and all the administrative paraphernalia. And when something else is required, whether by email, chat, ticket or phone, the support is prompt, polite, cheerful and technically exceptional. And to top it all off, the pricing is keen!

 
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Absolutely brilliant customer support, really appreciate it. Love the service from Siteground which is why I am an affiliate too! I recommend you to many people, as I trust you completely to get any challenges resolved as soon as possible. Thank you so much Siteground for training your staff so well that they go above and beyond!

 
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Great support! The chat support guys always resolve my issue pretty much instantly, and they're more than happy to do some of the work for you, unlike some other companies who'll simply send you a link to some documents! Site speed is good too and havent had any down time at all yet.

 
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I have been with Siteground for more than a year now but I have never considered writing a review until now. I Had to wait to actually see if it's worth it. I encountered an error on my website today, and it was quickly resolved as if nothing has happened. This was while I was on chat, not escalated or needed to submit a ticket. I used to be with Hostgator, but I later realised that they are cheaper for a reason. I had recommended siteground to a couple of people already. Welldone guys.

 
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World class support in via chat or telephone.
1. Little or no waiting
2. Excellent communication skills of staff - polite, helpful great diagnostic skills
3. Very helpful
4. Problems quickly dealt with
It helps that Joomla! and cPanel straightforward. (I've had recently problems installing a version of Office 365. It took Microsoft 40 minutes to resolve the issue).

 
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Outstanding help and support, couldn't recommend enough! A class above all other hosting providers! The live support chat is great, always answering question in a friendly and informative manner and above all resolve any issues or concerns I may have had. The hosting is top notch, with so many robust and useful features from the cPanel, even transferring WordPress hosts was a complete breeze - filling out a single form and they handled the rest for me and my site was transferred and up in no time at all.

 
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I really like Siteground because of their very accessible and approachable support. The chat functionality is awesome. They answer fast and thoroughly, which is exactly what I need from my host. Besides my website got so much faster after I moved over to Siteground. So, I can definitely recommend Siteground!

 
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I have been a siteground customer for many years. Most of the time it works just flawlessly. And when I need the support they have always been super fast and efficient for any problem that has come up. I do host many websites and the service is great. Highly recommend it

 
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Siteground just has brilliant service - every.single.time
Almost always accessible and available to help with every teeeny tiny problem that I might have but which are super solveable for Siteground experts! I really love the live chat which is so helpful when you need quick resolutions! The staff are super friendly and very very helpful!

 
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Tech support is amazing. We loved working with the guys regarding all the issues we've encountered. Even by going with the cheapest package you end up having a top-level approach.

It is important to point out technical solutions - they are great. Caching, integration with Cloudflare and Let's Encrypt, various deployment and performance optimization solutions. We've been able to grow from a small website to an online magazine and Siteground solutions empowered us in achieving this.

A big thank goes to the team and i can honestly say we were lucky to work with Siteground!

 
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In last 10-12 years that I've been hosting with various different hosting companies (including the bigger names e.g. Godaddy, Bluehost, 1and1 etc.) there's nothing (and I mean it!), nothing quite like Siteground. Not only they have some of fastest hosting out there (lowest server response time I've ever seen), but their customer service is Outstanding! They have the nicest people working for them that actually help you and are there for you 24/7. Live chat is an amazing feature that most companies have cut out. I couldn't be happier! Thanks!

 
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Well the cpu usage is horribly low, which is very annoying. Along with that, the features that come with siteground are pretty amazing and I feel very comfortable using this. Just make sure google bots don't spam your website cause then siteground will take it down due to cpu usage. Other than that I would reccomend it

 
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Just starting out with SiteGround, and wanted to chat with the online sales/support team before we signed up. We were not disappointed! Both Martin & Penka (whom I spoke with) were very helpful, connecting to them on our 1992 internet connection was a breeze, and we couldn't be happier! Signed up right after these great conversations and excited to build out our business online!

 
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Siteground customer service is extremely responsive and quick. Most of my questions (I've asked probably 8 since signing up) have been answered within 5-10 minutes, and they provide direct links to articles and resources to help you. To me, paying a little more for the GrowBig account has already paid itself off in the little amount of time it takes to get answers from the support team. This is the best hosting company I've ever dealt with, and I'm a Web Designer. I'll stick with them for a while. :)

 
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Value
★★★★★

SiteGround and their Support Staff are the best - since moving my 3 websites over to them all I can say is they are helpful, fast and the best value out there on the market. I send all my clients to them for their great pricing and service. Keep up the great work!

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★★

I can't really compare if Siteground is an excellent technical hoster, but I can surely applaud their fantastic support service. I had a couple issues in the previous year and most of them where my own undoing. So, be it chat, mail or phone, I have never waited longer than 15 minutes for a competent member of the support crew. All my troubles have been solved immediately, even the user errors plus I have always been given an explanation on what to do if a similar issue happens again. I pay for small hosting but I receive prime support - every single time.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Nice to have friendly tech support - makes a huge difference when in desperate search for info needed right away. Also they are truly knowledgeable too. Last but certainly not least, great to have little to no wait time for chat support. What a difference from our last web server! Thank you thank you!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I am so impressed by what they do. Their support could not be better. In the first two weeks of being hosted by siteground i had so many questions. I probably spent hours writing back and forth with their support team and they always answer within minutes and are always incredibly nice and willing to help. even if its things that are probably not their concern. the technical part also could not be better! words are not enough to describe the perfection of their service.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Totally brilliant so far...just hope the good service continues for ever!! I chose siteground as I was forever having issues with other suppliers, and I found their website to be very informative and very easy to use. Now I want to continue the brilliant start and hopefully this is an ongoing relationship between our businesses.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I've used SiteGround support at least 10 times now, and every (and I mean every) experience has been excellent. Tech support has always been courteous and helpful, and been able to solve every problem I've had. Best of all, I've never had to wait on hold or in a queue for more than a minute, and that is pretty unique when it comes to online tech support. SiteGround rocks.

 
SiteGround logo

SiteGround

siteground.com Location: US Founded: 2004

Pros: 24/7 Customer Service , 99.9% Server Uptime , WordPress Experts

Cons: No Windows-based plans

What is SiteGround.com?

SiteGround is a Bulgarian web hosting company. It has been providing services since 2004. It has employees in 13 countries, and localized websites for customers in the US, Europe, Spain, the UK, and the rest of the world.

SiteGround prides itself on high quality services, and attention to detail in its support provision. It provides the full spectrum of hosts, from SSD-based shared hosting to managed WordPress, cloud, and dedicated servers.

Services and Specializations

SiteGround combines the latest technologies with a broad range of hosting plans. Even on cheaper shared hosting packages, SiteGround crams in features that other hosts sometimes skip over.

All packages come with managed WordPress options, including free site transfer, automatic updates, and WP-CLI for command line control. On its more advanced shared plans, customers get SuperCacher, Git integration, and the ability to create cloned staging sites. This puts SiteGround up there with some of the top competitors in the managed WordPress hosting market. It's very clear about its commitment to both WordPress and Joomla!, with specific hosting packages tailored to both.

On all shared hosting plans, customers benefit from free daily backups, and SSD storage for snappier page load times. It provides free SSL certificates from Let's Encrypt, and has free CloudFlare CDN integrated into its control panel. You won't get some of these features from rival hosts, particularly at the cheaper end of the scale.

Cloud hosting is a flexible form of VPS hosting, including full management, instant scaling, and a choice of 4 CDN datacenter locations. Its dedicated server packages are also fully managed, and include the same WordPress benefits as the shared hosting plans.

Infrastructure

SiteGround uses datacenters in Chicago, Amsterdam, London, and Singapore. This gives customers the option to choose their closest facility, improving load times for their websites. All plans include the option to choose a datacenter; just use the drop-down list on the checkout page and select the one closest to you.

This isn't the only way SiteGround puts speed at the center of its service; it also runs NGINX rather than Apache on shared and cloud plans, and offers SuperCacher on some packages. SuperCacher is a custom cacher built on NGINX reverse proxy, and SiteGround also deploys PHP 7 for further efficiency boosts.

Many of the network monitoring and technical tools used at SiteGround have been developed in-house by its team, including a custom take on Linux containers, a bespoke backup system, custom server monitoring tools, and security features developed in-house.

Support and Customer Service

You can pay for your hosting with most common credit or debit cards, including American Express, or from your SiteGround wallet. Contracts last for 1, 2, or 3 years before automatically renewing.

SiteGround offers support 24/7 every day of the year, and by phone using local phone numbers for many countries. Its operators are based at the company, and speak English. It has a ticketing system for written support inquiries, and the expected response time is published on its website.

The company uses load balancers for support requests, ensuring that enquiries are spread efficiently over available operators. It provides support on hosting issues, applications, and modules or plugins for your chosen CMS or platform. This is unusual, because support for scripts and applications is a step beyond the assistance that most hosts provide.

Within the first 30 days of your contract with SiteGround, you can apply for a full refund if you wish to cancel. This guarantee applies to all products except paid support, domain names, cloud hosting, and third party services. For a full list of terms, see SiteGround's legal disclaimer.

Uptime Guarantee

SiteGround's uptime guarantee on all hosting is 99.9%, which would allow approximately 44 minutes of downtime over one calendar month. However, uptime is measured over the course of a year.

Here's the good news: credits for excessive downtime are automatic. You won't need to apply for a credit if uptime falls below the published figure. A credit for one month's hosting for every 1% of downtime will be automatically posted to your SiteGround wallet. Credits cannot exceed your current contract term, or 12 months, whichever is shortest.

Summary

SiteGround has clearly thought about its services in great detail, and goes the extra mile to provide services that other hosts skip. It ticks all of the boxes for WordPress and Joomla! hosting, and its backups and speed boost services are well designed. SiteGround doesn't offer monthly contracts, so be sure to check out the service within the money-back guarantee period to make sure it meets your requirements.

Last updated: 2017-04-25

SiteGround Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
StartUp WordPress PHP Firewall Protection PostgreSQL CentOS Python 10GB Unlimited $3.95/month
Usual price:
GrowBig WordPress PHP Firewall Protection PostgreSQL CentOS Python 20GB Unlimited $7.95/month
Usual price:
GoGeek WordPress PHP Firewall Protection PostgreSQL CentOS Python 30GB Unlimited $14.95/month
Usual price:
Entry Cloud WordPress PHP Firewall Protection Java PostgreSQL WHM 20GB 5TB $60.00/month
Usual price:
Business Cloud WordPress PHP Firewall Protection Java PostgreSQL WHM 40GB 5TB $80.00/month
Usual price:
Business Cloud Plus WordPress PHP Firewall Protection Java PostgreSQL WHM 60GB 5TB $100.00/month
Usual price:
Enterprise Cloud WordPress PHP Firewall Protection Java PostgreSQL WHM 80GB 5TB $140.00/month
Usual price:
Reseller Hosting WordPress PHP Firewall Protection PostgreSQL Python Linux 10GB $42.00/month
Usual price:
Entry Server Dedicated Hosting WordPress PHP Dedicated Server Firewall Protection Java PostgreSQL 500GB 5TB $229.00/month
Usual price:
Power Server Dedicated Hosting WordPress PHP Dedicated Server Java Firewall Protection PostgreSQL 1TB 5TB $329.00/month
Usual price:
Enterprise Server Dedicated Hosting WordPress PHP Dedicated Server Java Firewall Protection PostgreSQL 2GB 5TB $429.00/month
Usual price:

SiteGround Frequently Asked Questions

  • What is SiteGround com?

    SiteGround.com is a web hosting company that offers a range of hosting services, including shared, cloud, and dedicated hosting. The company is located in Sofia, Bulgaria. It has datacenters in Chicago, London, and Amsterdam.

  • Can I choose a datacenter location?

    Yes. SiteGround uses datacenters in Chicago, London, Amsterdam and Singapore. If you sign up for a dedicated hosting plan, you can choose the continent that your server is located in.

  • Is there a money-back guarantee?

    Yes. There is a 30-day money-back guarantee. You can cancel your service within the first 30 days and receive a full refund. The money-back guarantee does not cover cloud or dedicated hosting, and there are some restrictions on reseller plans. You must raise your request through the User Area to claim your refund.

  • What payment methods does SiteGround accept?

    SiteGround accepts payment by VISA and MasterCard. Payments must be made for one, two or three years' service. However, if you want to trial its service, you can also pay for one month before committing to a longer contract.

  • Will SiteGround back up my website?

    SiteGround stores 30 backup copies of your website at any time. Crucially, these backups are user-accessible, so you can restore them yourself from cPanel. Many hosts don't allow you to access their backups, so this is a good feature to have. You can also create manual backups through cPanel at any time.

  • Does SiteGround offer free site migration?

    Yes, SiteGround will migrate one existing website free of charge, without downtime. This includes WordPress websites. If you need more help, SiteGround provides 24/7 support to get you up and running quickly. If you need help moving your domain to SiteGround, it has step-by-step tutorials in its help center.

  • Does it offer one-click installers?

    SiteGround has a WordPress and Joomla! auto-installer, so you can get your site up and running within a few minutes. It also has an automatic updater tool, a caching feature (Premium plans only), and the ability to create staging instances. The host offers multiple tutorials, as well as free themes for both platforms. All of these resources are available via its website.

    You can also access more than 230 one-click installer scripts via Softaculous. Note that Fantastico has been discontinued by SiteGround. If you don't want to create a Joomla! or WordPress site, you can use the SiteGround website builder to build a site using templates. 

  • How does SiteGround secure web hosting accounts?

    SiteGround isolates shared hosting accounts from each other, which prevents malware from spreading from one shared hosting customer to the next. The company has also rolled out more than 800 custom firewall rules to prevent malicious hacks.

    You should still take measures to keep your website safe from hacking, including using a strong password for your account, and taking advantage of its automatic updates for WordPress and Joomla!.

  • Is Windows hosting available?

    SiteGround offers Linux hosting only. It does not offer Windows hosting. 

  • What's SiteGround's uptime guarantee?

    SiteGround guarantees 99.9% uptime, averaged over a 12 month period. If it fails to provide that, it will provide an account credit. The amount of downtime will determine the value of the credit you receive. SiteGround does this proactively, so you don't need to monitor uptime yourself. It provides an uptime calculation in its User Area for each customer.

  • What control panel does SiteGround offer?

    All plans come with cPanel. There are no extra fees for cPanel on any plan. Reseller, dedicated, and cloud hosting plans also come with WHM.

  • Does SiteGround offer VPS hosting?

    SiteGround provides cloud hosting instead of VPS hosting. Cloud hosting offers very similar specifications to VPS hosting, with the ability to scale up your plan on demand. All cloud hosting packages are fully managed.

  • Is there a reseller hosting plan?

    Yes, SiteGround has a reseller hosting plan with a scalable volume discount, so you receive a better price as your requirements increase. Resellers also benefit from a discount price on domain name registrations.

  • Does SiteGround offer management with dedicated hosting plans?

    Yes. Management is included as standard on all dedicated hosting plans.

  • What programming languages does SiteGround support?

    SiteGround supports many scripting languages, including Perl, Ruby on Rails, and multiple versions of PHP, including PHP 7. It also supports Python, but you'll need to run Python scripts inside the cgi-bin folder. 

  • Can SiteGround provide specialised Magento support?

    Yes. SiteGround has a hosting plan optimized for Magento Community Edition. The plan includes shared hosting with CloudFlare and Railgun, free Magento install (via support or Softaculous), free site transfer from another host, and specialized Magento support. SiteGround provides free Magento tutorials on its website.

  • Which version of Linux will I get on my dedicated server?

    SiteGround uses Apache/Nginx and CentOS on its dedicated servers.

  • Do SiteGround plans come with a CDN?

    Yes. All SiteGround plans include CloudFlare.

  • Does SiteGround offer unlimited storage and bandwidth for shared hosting customers?

    No. SiteGround does not include unlimited storage and bandwidth with its shared hosting accounts. The limits it has set are adequate for the vast majority of use cases. If you hit the limit on your chosen plan, you will be asked to upgrade to the next tier.

SiteGround Features

All Features

  • 24/7 Support
  • 4images
  • AbanteCart
  • Access Logs
  • Ajax
  • anyInventory
  • Apache
  • ATutor
  • b2evolution
  • bbPress
  • Beehive
  • BIGACE
  • BSDs
  • BuddyPress
  • CakePHP
  • Catch-all email
  • CDN
  • Cerberus
  • CGI Access
  • CGI Calendar
  • cgiemail
  • CiviCRM
  • CloudFlare
  • CodeIgniter
  • Concrete5
  • Coppermine
  • Coranto
  • Cotonti
  • Credit Card
  • CubeCart
  • cURL
  • Custom Error Pages
  • DocFaq
  • Dokeos
  • DokuWiki
  • Dolibarr
  • Dolphin
  • dotProject
  • Dreamweaver
  • Drupal
  • Drush
  • e107
  • EGroupware
  • Elgg
  • Email Forwarding
  • Exif Support
  • ExpressionEngine
  • Fantastico
  • File Manager
  • Firewall Protection
  • FormBuilder
  • FormMail
  • Free Shopping Cart
  • Gallery
  • GD Support
  • GTChat
  • Help Center Live
  • Hotlink Protection
  • Image
  • ImageMagick
  • IMAP Support
  • Instant Activation
  • Invision Board
  • ionCube Loader
  • Joomla
  • KompoZer
  • LifeType
  • LimeSurvey
  • Live Chat Support
  • Mac
  • Magento
  • Mailman
  • Mambo
  • Mantis
  • MariaDB
  • markItUp!
  • MaxCDN
  • MediaWiki
  • memcached
  • MemHT
  • Mercurial
  • Moodle
  • MyBB
  • node.js
  • Nucleus
  • Open-Realty
  • OpenX
  • OrangeHRM
  • osCommerce
  • osTicket
  • Oxwall
  • paFileDB
  • Phar
  • Phone Support
  • Phorum
  • PHP 5
  • PHP 7
  • PHP Groupware
  • Php Pro Bid
  • PHP-Nuke
  • phpAdsNew
  • phpBB
  • phpCOIN
  • phpCollab
  • phpESP
  • phpFormGenerator
  • phpFreeChat
  • phpLD
  • phpList
  • phpMyAdmin
  • phpMyChat
  • phpMyCounter
  • phpMyFAQ
  • phpMyVisites
  • phpPgAdmin
  • PHProjekt
  • PhpWiki
  • Pligg
  • PmWiki
  • PrestaShop
  • Private SSL
  • PunBB
  • Quick.Cms
  • Railgun
  • RapidWeaver
  • sandvox
  • Shared Hosting
  • ShopSite
  • Simple Machines
  • SkaDate
  • SMTP
  • Snapshot Backups
  • SocialEngine
  • Softaculous
  • SourceGuardian
  • Spam Filter
  • SpamAssassin
  • SSD
  • SSH Access
  • Student
  • SugarCRM
  • Support Forum
  • SVN
  • Symfony
  • Tiki Wiki
  • TinyWebGallery
  • TomatoCart
  • Transfer Support
  • TurboGears
  • TYPO3
  • Unix
  • Vanilla Forums
  • vBulletin
  • Video
  • ViPER
  • VirtueMart
  • vtiger
  • WAP/WML
  • WebCalendar
  • Webmail
  • website-x5
  • Windows Media
  • XML Parser
  • XOOPS
  • Xpoze
  • XRMS
  • YaBB
  • Yii
  • Zen Cart
  • Zend Optimizer
  • Zenphoto
  • Zikula
  • Zurmo

How does SiteGround compare to their competitors?

Overall ★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★
Visit SiteGround
Overall★★★
Overall★★★★
Overall★★★★
Overall★★★★
Overall★★★★

Price Comparison

SiteGround$3.95
BlueHost$2.75
iPage$1.99
InMotion Hosting$2.95
A2 Hosting$3.92
HostPapa$3.95

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