Add Your Review for SiteGround

1081 SiteGround Reviews:

Is SiteGround the host for you?

Last reviewed Apr 13, 2017

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SiteGround screenshot

Key features

  • Free transfer support
  • 99.9% uptime guarantee
  • Recommended by WordPress
  • 24/7 tech support
  • 30-day money-back guarantee
  • Free daily backup

Great reasons to choose SiteGround

  • Over 250,000 websites being hosted worldwide.
  • WhoIsHostingThis users rate SiteGround as 4.7 out of 5 – Outstanding.

Most Helpful Customer Reviews

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Siteground rocks. We migrated over about six months ago and the uptime has been flawless. We run a paid membership site and have over 700 members accessing our content on a daily basis which requires a lot of resources. We haven't had any issues since our migration, which is fantastic. The support staff is always very helpful and their technical team is too. Highly recommend it for WordPress users.

 
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I use Siteground Assistance on a daily base, and I am amazed by the helpfulness and competency of the chat guys. They advice me on all available tasks in my account, and they are clearly very enthusiastic about their job.
Sometimes I feel almost sheepish to receive such a great experience.
I always struggled with poor support from hosting providers, and Siteground partnership is truly a breath of freh air!

 
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Siteground is a remarkable company founded on CUSTOMER SERVICE and QUALITY. Their products are top shelf and I've never worked with a company more eager to serve their customers. They are genuine "servers" (see what I did there?).

I have multiple websites with them and will continue to grow with them as I develop enterprise-level websites. They are a fantastic company, with the best employees I can possible imaging.

I am proud to give them my money. They've earned it, 10 times over!

 
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I had been through the ringer so to speak with other hosting companies. I was with Hostmonster as a starting hosting company for my web site and was always having down time and spent HOURS chatting with tech teams and such to get my site up and running on a regular basis. With their team you never knew if you were getting someone knowledgeable in the area or not. I'm trying to grow my business and take care of my children at home - I don't have time for that. So after a major outage (for the 3rd time in the year and no refunds were being issued) I had enough and moved on.

From their I went to Arvixe. They were about in the same price range and seemed nice. But with all the trouble going through a site transfer and down time after a promise it wouldn't happen - that was a bad start for me and could see where it was going. So I took a deep breath and thought I'd be stuck going back to Hostmonster. Then I found Site Ground.

Site Ground is more expensive (I use the Cloud service) BUT you get what you pay for. I'm paying TWICE as much, but my site is really up 99% of the time - compared to being down 40-50% of the time. The service to get things repaired are quick - usually within 1 hour, but generally about 15 minutes for me. Many times the tech team already has an issue discovered and is working on it before I contact them! That's something I didn't get from either of the above service providers. Maybe the other guys work for small town sites with hardly any visitors, but I get quite a bit of traffic and run a large site so performance and a good tech team is a MUST. If anyone wants a RELIABLE service, go with SIteGround. I've been with them for about 6 months now and have been nothing but happy with them.

Down time and technical difficulties will happen with anyone - they're computers and that's the downfall, but the less the better. With Siteground you get more service, faster site speed and a great staff to help! I never felt so passionate about writing a review (without being compensated) as I am for this company.

 
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★★★★★

I have been with many different web hosts over the years and I'm voluntarily writing this review because I am really happy with SiteGround. If you have a WordPress or similar site, and are looking for the most features for the lowest price, they are your solution.

I only know their support technicians are great because I have had to contact them on two occasions to fix a problem that I caused.

Why is that significant?

I'm always a little leery when I read about how great a host's tech support is when the customer indicates how quickly the host responded to an outage. Really there shouldn't be an outage in the first place. Second should there be an outage, the customer shouldn't even need to be involved. I don't want to have to contact tech support if that were to happen. It should just simply be fixed.

It seems obvious to me but unfortunately it isn't obvious to many web hosts which is why I'm happy with SiteGround.

 
★★★★★
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I'm using SiteGround to host WordPress sites. They offer all the premium features of the top-end managed sites, but at a fraction of the cost. In the Geek package, you get Varnish caching, Memcache (both of which can be controlled by their own custom plugin) AND Clouflare Railgun support. This combination makes your site blazingly fast.

But what's best is their support. They boast about a 10 minute response time to their tickets, and that's no idle boast. The last four tickets I raised were responded to in an average of 8 minutes, and all of them resolved immediately.

You'll get the most out of SiteGround with a bit of technical knowledge (it's not fully managed, after all), but you don't have to be a genius, and the support is truly second to none.

I've had several web hosts over the years, and I've been satisfied with all of them, and delighted with most - but so far, SiteGround surpasses them all.

 

User Reviews - Total: 1081

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★★★★

They say you get what you pay for, and in this regard Siteground is not the cheapest host around...but they are hands-down one of the - if not THE - best hosting company I've ever come across, and I've been doing websites for clients for the better part of a decade. You get features that ought to be worth more than what they're charging such as unlimited domains, unmetered bandwidth and CloudFlare, to name only a few.

Even if you disregard everything else, the ONLY real reason why you should pick Siteground is their support. There has not been a single time I've felt disappointed or anything less than pleased with the outcome of every support request from the simplest of questions to the toughest of technical issues, and all with an impeccable response time. Doesn't matter if you're frustrated or in a hurry, trust Siteground support to get it fixed.

It's not something you think about, it's not even something you use often, but when it comes to keeping your sites online having quality support is something you will only appreciate when shit hits the fan.

10/10 would recommend. Disclosure: I was a StartUp customer for 4 years then upgraded to GrowBig 5 years ago. This is my first review, I thought I owed them that much after they resolved a particularly messy problem in less than 15 minutes today.

 
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I suggested to move the website and the domain of one of my clients to Siteground as compared to the old provider their price is much more affordable plus the customer service team it is excellent. I had 2 sites up and running with them and my experience has been great. They are supporting their client in a very professional way and with very fast response time. Setting up the website here went very smoothly, as a breeze.

 
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I suggested to move the website and the domain of one of my clients to Siteground as compared to the old provider their price is much more affordable plus the customer service team it is excellent. I had 2 sites up and running with them and my experience has been great. They are supporting their client in a very professional way and with very fast response time. Setting up the website here went very smoothly, as a breeze.

 
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SiteGround rocks! I am shall we say, "presently challenged" by the not-even-so-technical aspects of developing a blog. Stoyan G. has helped me persevere in spite of myself via live chat in helping me get past some early simple steps that are actually more like mountains to me. I was nearly in tears and ready to decide that I'm just not cut out for figuring out how to do this, and he literally spared me from deciding just to give it up entirely. His patience is unrivaled; his kindness was palpable even through chat text. He has saved you a continuing customer who only would have vanished because of herself. It is easy to recognize a great company through the people who represent it. Please give him an award and many kudos from me!

 
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Every Tech is knowledgeable and makes everything fast an easy. Your support stands as the best I have experienced. Site Ground offers support for everything you need to keep you site up and working. I host two wordpress sites on siteground and they have been helpful every step of the way and with every issue

 
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With only ONE exception, every single time I have had to use Live Chat support - SiteGround has exceeded my expectations. Nayden was terrific on my most recent issue. I have been able to solve every issue in one way or another quickly and to my complete satisfaction. They are worth every penny you pay them.

 
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These guys in Siteground have made my life soooo much easier. ALWAYS respond within 10 seconds! always helpful beyond expectations. What an amazing service. I am not an expert but they have improved my knowledge a great deal with their educationa and patience. Hope you keep up with this level of service, not to be seen anywhere else!!

 
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SiteGround ROCKS ... because I am not a web developer, I am a beginner, a novice! Apart from all the important things you need from a host (which they really do have), they promised that their customer service was good whether you was a beginner or a developer. They have delivered that promise. Thanks for looking after me SiteGround, you are brilliant :-) x

 
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Although the 1st-level support gave unexpected advice on mandatory requirements for Nameservers to be hasted at SG, escalated tech support was able to clarify incorrect advice from initial tech support regarding requirements for Nameservers and DNS zone records for staging site functionality. In short, you do NOT need to host NS at SG to get full staging site functionality, just an A record for the staging subdomain is sufficient.

Although the initial problem with the staging site remained, the tech support manager submitted an advanced support ticket to evaluate and fix the problem.

 
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SiteGround is a fantastic company. Their Customer Support Reps are patient, kind and available 24/7. I came to them thru WordCamp Louisville in Kentucky. They were a Sponsor. In fact, they often sponsor other WordCamps around the world, so i want to do buiness with them to thank them. Thank you Mr SiteGround for being a Sponsor of WordCamp Louisville and others around the world! :-)

 
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Marin was able to restore my site within 5 minutes!

He suggested I submit a ticket to find out the details about why it went down.

I did as he suggested and again, within 5 minutes, I had an answer! It was something Sucuri did.

SiteGround Chat Support and Ticket Support was fast, helpful and smart - just what I need in a host!

Thank you!
Joe

 
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thank you...once again wonderful assistance from the Gurus at Siteground. Nothing is too difficult for them and this necessary help is becoming very hard to find in this world.
Thank you for nearly 12 months of excellent service as I do not think I would get this far without the help I have reeived.

 
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I receive the best receive, it took me less than 5 minutes for my issues to be resolved. Then, the support teams really know what they are doing. Since I receive a great service, my customers will benefit a perfect service from me as well. To sum up the service I receive, "SITEGROUNDS ROCKS".

 
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I really love SiteGround, especially I adore the support team! They are all amazing and ready to help. It is very helpfull since I am a beginner))) But they always help me and give real advice, not trying to sell me as much as possible like some other webhostings. And the support chat design is just amazing! Very modern and positive. I am glad that I changed my previous hosting company^^ Thank you.

 
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I am a senor citizen two generations away from the I-Phone and have elected to found a company using the internet. Both efforts are (as far as I am concerned) pioneering. They would fail if not for Site Ground structure and outstanding support. This review could go on for five pages, but we are all busy people.

 
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Excellent attitude and professionalism. Everything I asked was checked and confirmed, and alternatives were provided for me to proceed to other solutions. Best costumer service I ever got, and reason why I'm still with Siteground and recommending it to friends. I will be hosting more domains with siteground in the future as it's the best company I know for such services.

 
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A great professional like most of all who work at Siteground I am delighted to have a team that lives up to your expectations which is hard to find today. With enough technical knowledge and totally resolutive. I love working with site ground. It is a very fast hosting, very technological and with an incredible speed rating. I'm going to migrate my projects to siteground and leave to other providers

 
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OMG, can't even start with support from SiteGround's Tech team that I recived today. My website was hacked and I was closed from backend of my Joomla website. I couldn't do anything. As I have just a simple website about my favourite game and I don't have any IT knowledge, this was shocking to me. I was lost. Then I saw that my CPU usage is skyrocketing, I was in deep... trouble. I contacted Martin on LiveChat Tech support and poor guy spent 1h20m with me to solve my problem. And he did it! Thank you sooo much Martin for your patience and that you really actually cared about my problem. Great service, can recommend! Was before 6 years with big hosting US company and they really didn't care, just told me to buy some anti-virus stuff. I'm so happy that I have moved to SG. Thank you guys :)

 
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An excellent and value for money hosting company with super-fast support. Since I moved my hosting to siteground, I have never been disappointed for a support request. In fact the quick way of responding to my support request is amazing and awesome. Some times as if their are my colleagues in the office. Thanks for being my website host.

 
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Very helpful and patient... Greta G was wonderful.. My web site was down with a message "Error establishing a database connection." I did know what to do. I used the free chat, and in about a minute, Greta G came on and was so helpful and patient with me. Once we finished she told me, "we're here 24/7 contact us anytime"

 
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I'm very happy to write a quick review about my good experience with Site ground. Today i had some issues and i received a perfect support as always! On Site Ground i find the support I always dreamed! The services are perfect and support is fleet. Site Ground is the perfect partner for our business. Working knowing you have a ready and competent support is priceless.

 
★★★★★
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I've been hosting websites for 15 years and have been with at least 10 hosting companies. I do thorough research if I decide to pick a new hosting company. I change hosts when their service falls repeatedly below expectations, server performance sucks or unnecessary restrictions are placed on my account

With most companies, things usually start off pretty well but decline rapidly after the company realizes they have your sale. You then get to deal with their poor service until you can't take it anymore and decide to go searching again. For me, this is a total nightmare because I have several hosting accounts and numerous complicated websites that I need to move each time this happens. I simply have no time for it, but even less time to deal with poor service and poor performance.

The above is not the case with Siteground. Not only is the shared server performance with Siteground 100000 times better than any shared or VPS service I've every used, they also have THE BEST tech support and customer service I've ever known. For me to say this, means they are truly THE BEST, because it takes a lot to impress me. When you bring an issue about your site to them, which is almost always something completely unrelated to the hosting service, they fix your site immediately and never try to put it back on you. I can't tell you how much this has impressed me. I've used their tech support about 10 times and give them 100% top rating for everything they've done for me.

Leaving this review is a double-edged sword. One one hand I want Siteground to find customers and I want people to find them and be happy with their hosting company like never before. On the other hand, I don't want them to get too busy for me (:-). I have no doubt Siteground will be around a very long time and I'm proud to call them MY HOSTING COMPANY.

KEEP UP THE GOOD WORK SITEGROUND! I expect you to be my last stop in my search for the perfect web hosting service.

Mike Vail
Santa Rosa CA.

 
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★★★★★

In addition to great uptime and hosting speeds, chat support is incredibly responsive and on point. I moved from another hosting provider where chat support would frequently take 15 to 30 minutes to answer. SiteGround chat support is absolutely incredible. I have used SiteGround's chat support a handful of times, and the LONGEST I have had to wait is a couple of minutes. I have been so pleased with their hosting service, I am also transferring my domain to SiteGround.

 
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I have hosted elsewhere in the past and recently moved to Siteground.
In my experienced the hosting service provided for Joomla based sites is tops.
The technical assistance provided date has been just that little bit superior, which makes a big difference when you need help fast!
I could not be any happier being with SiteGround and would be happy to recommend them!!!
SiteGround, You Rock!!!

 
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Using Siteground for more than 2 years
The features and price is great but to top it all, the support is excellent
On chat replies or support tickets replies is very quick, and I don't have to wait long in the queue for chat support.
I have about 10 websites hosted under my Siteground account and have had total downtime of just 5 minutes for past 2 years. which is great compared to my previous provider (starts with G and ends with Y) , where I had almost 10 minutes downtime in a month.
happy and satisfied with the service.

 
★★★★★
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So far even after using SiteGround for only 1 day, I can attest that their dashboard is so much cleaner and easier use. User experience is quite seamless. But the thing that blows me away is their amazing customer service. Prompt response with issues, even better experience than I usually have on GoDaddy. Tickets get answered in less than 30 minutes and the chat option is a life saviour if you need a prompt response. Really helpful and knowledgeable staff. I would recommend SiteGround to almost anyone that needs hosting, as their service is even better than GoDaddy to my personal experience and definitely cheaper too!

 
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A customer for over a decade and it's been an amazing service the whole time. Great support, great features, great value. Every issue (of the few issues I've had) we're promptly supported, usually instantly. I've used a lot of hosts in the last two decades, so far SiteGround has been my best experience.

 
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My experience was great. The pickup time was very prompt. My customer service rep was so wonderful--personal, courteous and knowledgeable. He saw exactly what my problem was and told me in simple terms what to do. I hope I can do what he advised! I am going to give it a try right now!

 
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I just had a support call with SiteGround and it was the most amazing support I have ever gotten anywhere. My call was answered in less than two minutes and my helper assistant was incredibly useful. He knew exactly what my issues were and was very precise about how to fix them. Also a very very kind person. Signing up with SiteGround was a very good decision!!!

 
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I have found SiteGround to be the most helpful and full-featured service. The technical support goes above and beyond to make sure you understand the issue first and then assist with making the updates. I do want to highlight the assistance part instead of telling you how to do it or send you to a page with incomplete instructions. It is one of the best values around and I've used other services. I recommend their service often.

 
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Siteground customer support has been great. Very fast response times and the very last time I had locked myself out of my site, the support staff had fixed my issue faster then I could type it.

Great uptime, fast servers and the best support I've had. I have been very happy with the service I have received from SiteGround for the past year.

 
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I am just very happy with your great support every time again. I am already a happy client from the Netherlands for several years.
You guys just rock and make things so much easier for your clients. Most happy I am with the chat function where someone helps me right away. Great!

 
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Greta was unbelievably helpful and efficient! Not to mention polite.

She quickly understood my requirements and then logged into the backend to fix the issue my website was experiencing. She also suggested some further improvements and took the initiative to embed these for me too.

Best service I have ever had.

 
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I tried to activate the free SSL using the plugin SG provides and had a small issue with Cloud Flare CDN due to settings. Sight Ground support took care of it within a minute. Wait time for the live chat was under 15 seconds. This is the same kind of service I have received over the 2 years I have been hosting with them. I know if I run into any issue they are there to find a solution 24/7.

 
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SiteGround Rocks.
I had a positive experience and very quick response time with customer service representative. The representative held my hand, through unrecognized password issue and an email setup issue. He was very, very, very polite and patient with me as a novice and stayed online until both of the issues were resolved.

 
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SiteGround is just brrrrilliant!
You guys offer @[email protected] service - almost too good to be true!
Most of the time anything "too good to be true" is a scam, however, NOT at SiteGround!
I needed a lot of assistance before joining you, as there are so many unreliable hosting companies out there!
Your brrrilliant Rep, "Ivo", was out of this world!
Without a doubt I will be more than happy to recommend you - anytime!
AWESOMELY...... awesome!!
Keep up the good work!
Best Regards.
Jaspal.

 
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I have had no problems with SiteGround and am quite satisfied. The support team has been very helpful on problems and when I needed information. I will definitely recommend them as a leader in hosting services. I think the value is very good and hopefully I'll be with them for a long time.

 
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Siteground is awesome. They use cpanel at least for all their basic accounts, and they always have better and better features coming on board for that. Support is awesome to. I have thrown some pretty tricky tasks their way and the first person I talk to is always knowledgeable enough to help me out. No bouncing around or delays. I get what I need when I need it, and they even take the time to explain to me why things are the way they are so I am able to handle these tasks myself instead of always having to go to support for everything.

 
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Being a web developer I need a very fast support and feedback. Site ground support is so so fast and accurate that it is praise worthy. No matter what the issue is they resolve it no time. I always appreciate their services and will not think twice before referring them to to my friends/colleagues.

 
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SiteGround is the best hoster that I found. I hosted my two websites and I suggest my clients to use their services. When we started using services and still using. We get all the features that we need and we are happy. They save us from big wastage of money. Their features and everything is amazing and better from others with support also. We want to say thankyou to you. Thanks SiteGround.

 
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SiteGround is indeed one of the best hosting services out there.
I am impressed by their customer support and you will usually get their response in short time.
Besides, they offer a variety of hosting solutions include shared, cloud, reseller and dedicated hosting.
Their uptime record is up to the mark and they allow users to always check the uptime record on their status page.

 
★★★★★
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I just recently started a forum with Siteground as my hosting provider. While uninstalling a mod on the forum, the website disappeared - Poof - Gone! I figured, ok, no biggie, I made my backups, but being a relative noob, I wasn't able to restore my backups. I spent hours looking up this tutorial and that on Youtube and elsewhere totally freaking out because nothing was working. Finally I see that Siteground offers to restore a backup for just $40.... they had the forum back up in like 2 minutes. Yes, literally 2 MINUTES!

Just get Siteground... you won't be sorry!

 
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Site ground has great customer support and service. They have always been able to answer questions quickly and efficiently! I love the 24 hour chat service. I use it regularly and have always been able to get troubleshooting solved. The support team is very knowledgeable. My site runs faster too! Thanks Siteground! Would highly recommend you guys! :)

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

We have received excellent support from the support team through both the Live chat and ticket system. The team always looked into any issues or support we need then explained and help to implement the solution for us. The service is always top quality and I would recommend SiteGround as a provider.

The service has had 100% uptime and is great value for money.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground is amazing. Their user interface is great for people who are not all that tech savvy. And their service and reliability is flawless. I can chat in real time with a well trained tech head within a minute of logging on. All that for a budget hosting price. I have tried them all, and I keep coming back to Siteground.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

The tech support agent has been amazingly helpful. I have known him for several years now, and he has always been extremely helpful, well mannered and patient. he has helped our company with the migration of several websites with Hostgator (we had a nightmare with them), and he has also helped us with domain settings, configurations, etc... it has always been a peasure dealing with him. Hs name is Wilkins, and he works at Siteground's Spanish office in Madrid.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Outstanding support,very helpfull people ... great to have choosen the right hosting site,because during the time I have had a lot of difficulties and issues , but every time I had some trouble (technical or other type of issues) your skilled and customer orientated people got me out from the "hole" ... thank You Again Siteground Team ! Well Done !

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Big shot out for support senior "Kiril" he has been amazing dealing with a very complex site transfer with out his knowledge and determination to resolve the issues he has been very polite and easy to deal with and is a credit to siteground i would definitely use siteground again due to his actions

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

This kind of support is greatly appreciated. Your technician was so knowledgeable in solving my problem. I don't usually have problems and it is really great to be able to chat with an expert and get the problems solve right away. Just getting to know how to use my Geek account and set up email for each domain in the account.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I immediately thought to contact the Siteground technical support when an error that google couldnt help me, poped up. The helpdesk agent after greeting me asked me what the problem was. I guided her to recreate the error and very fast she replied back. Unfortunately it was not something she could solve but had to transfer my case to next level and raise a support ticket for me.

In general the HD agent was very kind, precise and helpful.

 
SiteGround logo

SiteGround

siteground.com Location: US Founded: 2004

Pros: 24/7 Customer Service , 99.9% Server Uptime , WordPress Experts

Cons: No Windows-based plans

What is SiteGround.com?

SiteGround is a Bulgarian web hosting company. It has been providing services since 2004. It has employees in 13 countries, and localized websites for customers in the US, Europe, Spain, the UK, and the rest of the world.

SiteGround prides itself on high quality services, and attention to detail in its support provision. It provides the full spectrum of hosts, from SSD-based shared hosting to managed WordPress, cloud, and dedicated servers.

Services and Specializations

SiteGround combines the latest technologies with a broad range of hosting plans. Even on cheaper shared hosting packages, SiteGround crams in features that other hosts sometimes skip over.

All packages come with managed WordPress options, including free site transfer, automatic updates, and WP-CLI for command line control. On its more advanced shared plans, customers get SuperCacher, Git integration, and the ability to create cloned staging sites. This puts SiteGround up there with some of the top competitors in the managed WordPress hosting market. It's very clear about its commitment to both WordPress and Joomla!, with specific hosting packages tailored to both.

On all shared hosting plans, customers benefit from free daily backups, and SSD storage for snappier page load times. It provides free SSL certificates from Let's Encrypt, and has free CloudFlare CDN integrated into its control panel. You won't get some of these features from rival hosts, particularly at the cheaper end of the scale.

Cloud hosting is a flexible form of VPS hosting, including full management, instant scaling, and a choice of 4 CDN datacenter locations. Its dedicated server packages are also fully managed, and include the same WordPress benefits as the shared hosting plans.

Infrastructure

SiteGround uses datacenters in Chicago, Amsterdam, London, and Singapore. This gives customers the option to choose their closest facility, improving load times for their websites. All plans include the option to choose a datacenter; just use the drop-down list on the checkout page and select the one closest to you.

This isn't the only way SiteGround puts speed at the center of its service; it also runs NGINX rather than Apache on shared and cloud plans, and offers SuperCacher on some packages. SuperCacher is a custom cacher built on NGINX reverse proxy, and SiteGround also deploys PHP 7 for further efficiency boosts.

Many of the network monitoring and technical tools used at SiteGround have been developed in-house by its team, including a custom take on Linux containers, a bespoke backup system, custom server monitoring tools, and security features developed in-house.

Support and Customer Service

You can pay for your hosting with most common credit or debit cards, including American Express, or from your SiteGround wallet. Contracts last for 1, 2, or 3 years before automatically renewing.

SiteGround offers support 24/7 every day of the year, and by phone using local phone numbers for many countries. Its operators are based at the company, and speak English. It has a ticketing system for written support inquiries, and the expected response time is published on its website.

The company uses load balancers for support requests, ensuring that enquiries are spread efficiently over available operators. It provides support on hosting issues, applications, and modules or plugins for your chosen CMS or platform. This is unusual, because support for scripts and applications is a step beyond the assistance that most hosts provide.

Within the first 30 days of your contract with SiteGround, you can apply for a full refund if you wish to cancel. This guarantee applies to all products except paid support, domain names, cloud hosting, and third party services. For a full list of terms, see SiteGround's legal disclaimer.

Uptime Guarantee

SiteGround's uptime guarantee on all hosting is 99.9%, which would allow approximately 44 minutes of downtime over one calendar month. However, uptime is measured over the course of a year.

Here's the good news: credits for excessive downtime are automatic. You won't need to apply for a credit if uptime falls below the published figure. A credit for one month's hosting for every 1% of downtime will be automatically posted to your SiteGround wallet. Credits cannot exceed your current contract term, or 12 months, whichever is shortest.

Summary

SiteGround has clearly thought about its services in great detail, and goes the extra mile to provide services that other hosts skip. It ticks all of the boxes for WordPress and Joomla! hosting, and its backups and speed boost services are well designed. SiteGround doesn't offer monthly contracts, so be sure to check out the service within the money-back guarantee period to make sure it meets your requirements.

Last updated: 2017-04-22

SiteGround Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
StartUp WordPress PHP Firewall Protection PostgreSQL CentOS Python 10GB Unlimited $3.95/month
Usual price:
GrowBig WordPress PHP Firewall Protection PostgreSQL CentOS Python 20GB Unlimited $7.95/month
Usual price:
GoGeek WordPress PHP Firewall Protection PostgreSQL CentOS Python 30GB Unlimited $14.95/month
Usual price:
Entry Cloud WordPress PHP Firewall Protection Java PostgreSQL WHM 20GB 5TB $60.00/month
Usual price:
Business Cloud WordPress PHP Firewall Protection Java PostgreSQL WHM 40GB 5TB $80.00/month
Usual price:
Business Cloud Plus WordPress PHP Firewall Protection Java PostgreSQL WHM 60GB 5TB $100.00/month
Usual price:
Enterprise Cloud WordPress PHP Firewall Protection Java PostgreSQL WHM 80GB 5TB $140.00/month
Usual price:
Reseller Hosting WordPress PHP Firewall Protection PostgreSQL Python Linux 10GB $42.00/month
Usual price:
Entry Server Dedicated Hosting WordPress PHP Firewall Protection Dedicated Server Java PostgreSQL 500GB 5TB $229.00/month
Usual price:
Power Server Dedicated Hosting WordPress PHP Dedicated Server Firewall Protection Java PostgreSQL 1TB 5TB $329.00/month
Usual price:
Enterprise Server Dedicated Hosting WordPress PHP Dedicated Server Firewall Protection Java PostgreSQL 2GB 5TB $429.00/month
Usual price:

SiteGround Frequently Asked Questions

  • What is SiteGround com?

    SiteGround.com is a web hosting company that offers a range of hosting services, including shared, cloud, and dedicated hosting. The company is located in Sofia, Bulgaria. It has datacenters in Chicago, London, and Amsterdam.

  • Can I choose a datacenter location?

    Yes. SiteGround uses datacenters in Chicago, London, Amsterdam and Singapore. If you sign up for a dedicated hosting plan, you can choose the continent that your server is located in.

  • Is there a money-back guarantee?

    Yes. There is a 30-day money-back guarantee. You can cancel your service within the first 30 days and receive a full refund. The money-back guarantee does not cover cloud or dedicated hosting, and there are some restrictions on reseller plans. You must raise your request through the User Area to claim your refund.

  • What payment methods does SiteGround accept?

    SiteGround accepts payment by VISA and MasterCard. Payments must be made for one, two or three years' service. However, if you want to trial its service, you can also pay for one month before committing to a longer contract.

  • Will SiteGround back up my website?

    SiteGround stores 30 backup copies of your website at any time. Crucially, these backups are user-accessible, so you can restore them yourself from cPanel. Many hosts don't allow you to access their backups, so this is a good feature to have. You can also create manual backups through cPanel at any time.

  • Does SiteGround offer free site migration?

    Yes, SiteGround will migrate one existing website free of charge, without downtime. This includes WordPress websites. If you need more help, SiteGround provides 24/7 support to get you up and running quickly. If you need help moving your domain to SiteGround, it has step-by-step tutorials in its help center.

  • Does it offer one-click installers?

    SiteGround has a WordPress and Joomla! auto-installer, so you can get your site up and running within a few minutes. It also has an automatic updater tool, a caching feature (Premium plans only), and the ability to create staging instances. The host offers multiple tutorials, as well as free themes for both platforms. All of these resources are available via its website.

    You can also access more than 230 one-click installer scripts via Softaculous. Note that Fantastico has been discontinued by SiteGround. If you don't want to create a Joomla! or WordPress site, you can use the SiteGround website builder to build a site using templates. 

  • How does SiteGround secure web hosting accounts?

    SiteGround isolates shared hosting accounts from each other, which prevents malware from spreading from one shared hosting customer to the next. The company has also rolled out more than 800 custom firewall rules to prevent malicious hacks.

    You should still take measures to keep your website safe from hacking, including using a strong password for your account, and taking advantage of its automatic updates for WordPress and Joomla!.

  • Is Windows hosting available?

    SiteGround offers Linux hosting only. It does not offer Windows hosting. 

  • What's SiteGround's uptime guarantee?

    SiteGround guarantees 99.9% uptime, averaged over a 12 month period. If it fails to provide that, it will provide an account credit. The amount of downtime will determine the value of the credit you receive. SiteGround does this proactively, so you don't need to monitor uptime yourself. It provides an uptime calculation in its User Area for each customer.

  • What control panel does SiteGround offer?

    All plans come with cPanel. There are no extra fees for cPanel on any plan. Reseller, dedicated, and cloud hosting plans also come with WHM.

  • Does SiteGround offer VPS hosting?

    SiteGround provides cloud hosting instead of VPS hosting. Cloud hosting offers very similar specifications to VPS hosting, with the ability to scale up your plan on demand. All cloud hosting packages are fully managed.

  • Is there a reseller hosting plan?

    Yes, SiteGround has a reseller hosting plan with a scalable volume discount, so you receive a better price as your requirements increase. Resellers also benefit from a discount price on domain name registrations.

  • Does SiteGround offer management with dedicated hosting plans?

    Yes. Management is included as standard on all dedicated hosting plans.

  • What programming languages does SiteGround support?

    SiteGround supports many scripting languages, including Perl, Ruby on Rails, and multiple versions of PHP, including PHP 7. It also supports Python, but you'll need to run Python scripts inside the cgi-bin folder. 

  • Can SiteGround provide specialised Magento support?

    Yes. SiteGround has a hosting plan optimized for Magento Community Edition. The plan includes shared hosting with CloudFlare and Railgun, free Magento install (via support or Softaculous), free site transfer from another host, and specialized Magento support. SiteGround provides free Magento tutorials on its website.

  • Which version of Linux will I get on my dedicated server?

    SiteGround uses Apache/Nginx and CentOS on its dedicated servers.

  • Do SiteGround plans come with a CDN?

    Yes. All SiteGround plans include CloudFlare.

  • Does SiteGround offer unlimited storage and bandwidth for shared hosting customers?

    No. SiteGround does not include unlimited storage and bandwidth with its shared hosting accounts. The limits it has set are adequate for the vast majority of use cases. If you hit the limit on your chosen plan, you will be asked to upgrade to the next tier.

SiteGround Features

All Features

  • 24/7 Support
  • 4images
  • AbanteCart
  • Access Logs
  • Ajax
  • anyInventory
  • Apache
  • ATutor
  • b2evolution
  • bbPress
  • Beehive
  • BIGACE
  • BSDs
  • BuddyPress
  • CakePHP
  • Catch-all email
  • CDN
  • Cerberus
  • CGI Access
  • CGI Calendar
  • cgiemail
  • CiviCRM
  • CloudFlare
  • CodeIgniter
  • Concrete5
  • Coppermine
  • Coranto
  • Cotonti
  • Credit Card
  • CubeCart
  • cURL
  • Custom Error Pages
  • DocFaq
  • Dokeos
  • DokuWiki
  • Dolibarr
  • Dolphin
  • dotProject
  • Dreamweaver
  • Drupal
  • Drush
  • e107
  • EGroupware
  • Elgg
  • Email Forwarding
  • Exif Support
  • ExpressionEngine
  • Fantastico
  • File Manager
  • Firewall Protection
  • FormBuilder
  • FormMail
  • Free Shopping Cart
  • Gallery
  • GD Support
  • GTChat
  • Help Center Live
  • Hotlink Protection
  • Image
  • ImageMagick
  • IMAP Support
  • Instant Activation
  • Invision Board
  • ionCube Loader
  • Joomla
  • KompoZer
  • LifeType
  • LimeSurvey
  • Live Chat Support
  • Mac
  • Magento
  • Mailman
  • Mambo
  • Mantis
  • MariaDB
  • markItUp!
  • MaxCDN
  • MediaWiki
  • memcached
  • MemHT
  • Mercurial
  • Moodle
  • MyBB
  • node.js
  • Nucleus
  • Open-Realty
  • OpenX
  • OrangeHRM
  • osCommerce
  • osTicket
  • Oxwall
  • paFileDB
  • Phar
  • Phone Support
  • Phorum
  • PHP 5
  • PHP 7
  • PHP Groupware
  • Php Pro Bid
  • PHP-Nuke
  • phpAdsNew
  • phpBB
  • phpCOIN
  • phpCollab
  • phpESP
  • phpFormGenerator
  • phpFreeChat
  • phpLD
  • phpList
  • phpMyAdmin
  • phpMyChat
  • phpMyCounter
  • phpMyFAQ
  • phpMyVisites
  • phpPgAdmin
  • PHProjekt
  • PhpWiki
  • Pligg
  • PmWiki
  • PrestaShop
  • Private SSL
  • PunBB
  • Quick.Cms
  • Railgun
  • RapidWeaver
  • sandvox
  • Shared Hosting
  • ShopSite
  • Simple Machines
  • SkaDate
  • SMTP
  • Snapshot Backups
  • SocialEngine
  • Softaculous
  • SourceGuardian
  • Spam Filter
  • SpamAssassin
  • SSD
  • SSH Access
  • Student
  • SugarCRM
  • Support Forum
  • SVN
  • Symfony
  • Tiki Wiki
  • TinyWebGallery
  • TomatoCart
  • Transfer Support
  • TurboGears
  • TYPO3
  • Unix
  • Vanilla Forums
  • vBulletin
  • Video
  • ViPER
  • VirtueMart
  • vtiger
  • WAP/WML
  • WebCalendar
  • Webmail
  • website-x5
  • Windows Media
  • XML Parser
  • XOOPS
  • Xpoze
  • XRMS
  • YaBB
  • Yii
  • Zen Cart
  • Zend Optimizer
  • Zenphoto
  • Zikula
  • Zurmo

How does SiteGround compare to their competitors?

Overall ★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★
Visit SiteGround
Overall★★★
Overall★★★★
Overall★★★★
Overall★★★★
Overall★★★★

Price Comparison

SiteGround$3.95
BlueHost$2.75
iPage$1.99
InMotion Hosting$2.95
A2 Hosting$3.92
HostPapa$3.95

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