Add Your Review for SiteGround

999 SiteGround Reviews:

Is SiteGround the host for you?

Last reviewed Feb 20, 2017

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SiteGround screenshot

Key features

  • Free '.com' domain
  • 99.9% uptime guarantee
  • 24/7 technical support
  • Unlimited traffic, emails, DBs
  • 30-day money-back guarantee
  • Free daily backup

Great reasons to choose SiteGround

  • Over 250,000 websites being hosted worldwide.
  • WhoIsHostingThis users rate SiteGround as 4.7 out of 5 – Outstanding.

Most Helpful Customer Reviews

★★★★★
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★★★★★

Siteground is a remarkable company founded on CUSTOMER SERVICE and QUALITY. Their products are top shelf and I've never worked with a company more eager to serve their customers. They are genuine "servers" (see what I did there?).

I have multiple websites with them and will continue to grow with them as I develop enterprise-level websites. They are a fantastic company, with the best employees I can possible imaging.

I am proud to give them my money. They've earned it, 10 times over!

 
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I had been through the ringer so to speak with other hosting companies. I was with Hostmonster as a starting hosting company for my web site and was always having down time and spent HOURS chatting with tech teams and such to get my site up and running on a regular basis. With their team you never knew if you were getting someone knowledgeable in the area or not. I'm trying to grow my business and take care of my children at home - I don't have time for that. So after a major outage (for the 3rd time in the year and no refunds were being issued) I had enough and moved on.

From their I went to Arvixe. They were about in the same price range and seemed nice. But with all the trouble going through a site transfer and down time after a promise it wouldn't happen - that was a bad start for me and could see where it was going. So I took a deep breath and thought I'd be stuck going back to Hostmonster. Then I found Site Ground.

Site Ground is more expensive (I use the Cloud service) BUT you get what you pay for. I'm paying TWICE as much, but my site is really up 99% of the time - compared to being down 40-50% of the time. The service to get things repaired are quick - usually within 1 hour, but generally about 15 minutes for me. Many times the tech team already has an issue discovered and is working on it before I contact them! That's something I didn't get from either of the above service providers. Maybe the other guys work for small town sites with hardly any visitors, but I get quite a bit of traffic and run a large site so performance and a good tech team is a MUST. If anyone wants a RELIABLE service, go with SIteGround. I've been with them for about 6 months now and have been nothing but happy with them.

Down time and technical difficulties will happen with anyone - they're computers and that's the downfall, but the less the better. With Siteground you get more service, faster site speed and a great staff to help! I never felt so passionate about writing a review (without being compensated) as I am for this company.

 
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I have been with many different web hosts over the years and I'm voluntarily writing this review because I am really happy with SiteGround. If you have a WordPress or similar site, and are looking for the most features for the lowest price, they are your solution.

I only know their support technicians are great because I have had to contact them on two occasions to fix a problem that I caused.

Why is that significant?

I'm always a little leery when I read about how great a host's tech support is when the customer indicates how quickly the host responded to an outage. Really there shouldn't be an outage in the first place. Second should there be an outage, the customer shouldn't even need to be involved. I don't want to have to contact tech support if that were to happen. It should just simply be fixed.

It seems obvious to me but unfortunately it isn't obvious to many web hosts which is why I'm happy with SiteGround.

 
★★★★★
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I'm using SiteGround to host WordPress sites. They offer all the premium features of the top-end managed sites, but at a fraction of the cost. In the Geek package, you get Varnish caching, Memcache (both of which can be controlled by their own custom plugin) AND Clouflare Railgun support. This combination makes your site blazingly fast.

But what's best is their support. They boast about a 10 minute response time to their tickets, and that's no idle boast. The last four tickets I raised were responded to in an average of 8 minutes, and all of them resolved immediately.

You'll get the most out of SiteGround with a bit of technical knowledge (it's not fully managed, after all), but you don't have to be a genius, and the support is truly second to none.

I've had several web hosts over the years, and I've been satisfied with all of them, and delighted with most - but so far, SiteGround surpasses them all.

 

User Reviews - Total: 999

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★★★★★

SiteGround rocks. They always help, whether on the chat line or the emails, and I have only good experiences. They have also more advanced software than others on the server. I am very pleased with the service and the technical side of things. Also with the software installer Softaculous, and can recommend them.

 
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★★★★★

Siteground have lightning fast customer support, both in pre-sales and once you are a customer. Their system is really comprehensive and their control panel is easily laid out. There are tonnes of features that are considered optional paid extras at other hosts, whereas they are included free at Siteground. I'm a pretty new customer, but so far I am super-impressed with this team.

 
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SiteGround is a fantastic company. Their Customer Support Reps are patient, kind and available 24/7. I came to them thru WordCamp Louisville in Kentucky. They were a Sponsor. In fact, they often sponsor other WordCamps around the world, so i want to do buiness with them to thank them. Thank you Mr SiteGround for being a Sponsor of WordCamp Louisville and others around the world! :-)

 
★★★★★
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Soon it will be my 5th year with SiteGround. The speed of their servers, high quality - the newest server components like SSD with working all infrastructure. Well from connection to servers they are the best. Wheile being with them I had 2 websites in Europe with anpoother provider but after few months I moved them to Siteground too. Doesn't matter if your website is in USA or Europe they are company that is the best. Some time ago they offerd additional service to speed up the website with CloudFlare. From cpanel of Siteground, you can set up account of CloudFlare for about $12 when separate (almost identical) service from CloudFlare is about $12. This can bring (in my case) ping from 35-40ms to 5-8ms and there is no additional (except activate) work to do.
Support is super and very knowledgeable, proffesional and FAST. They answer very fast - few times I checked the times and it was crazy like even 3-5 minutes and if there was a bigger problem they send info how long this may take, like today when I write this it took them about 15 minutes to fix it, wow I love those guys!
I host with them 5 websites and 6-th website I'm creating now will be hosted also by SiteGround.
They are really affordable, I hate word cheap but they also offer cheap packages with the same quality and speed as for bigger men. Anyway, if you want the best hosting that is affordable and fast , great tech support go with SiteGround! Adam Kedzierzawski not to advertise but you can check my websites on their servers (some parts of my websites maybe under construction but still you can see and check ping and so on ) if moderator of this reviews will remove my websites addressess that ok. http://adamkedzierzawski.com/ , http://amtir.com/ , https://www.znajdz.com/ , http://ocenmnie.com/

 
★★★★★
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I use Siteground Assistance on a daily base, and I am amazed by the helpfulness and competency of the chat guys. They advice me on all available tasks in my account, and they are clearly very enthusiastic about their job.
Sometimes I feel almost sheepish to receive such a great experience.
I always struggled with poor support from hosting providers, and Siteground partnership is truly a breath of freh air!

 
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Siteground help me to resolved many problem, they are fast and speed to response. The customer service are cool and pleasant. They help me also to resolved a billing problem, they offer me an more time to make my website backup. The only support its good and the server run speedly. I'm happy. They stay my favourite hosting.

 
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I leave bluehost and come here. Very good support! That is very important! And you always know how much have resources left. It is clear what you get and what you spent. But biggest good thing is support from SiteGround. That support is very helpful for people without programing knowledge and people who need bigger requests for web sites.

 
★★★★★
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This is my 3rd year with SiteGround, and the first time I'm not stressing about every time I need to contact the service. Over the past 10+ years, I've been with 3 different hosting providers, some "award winning customer services" were impossible to reach, while some failed at providing what they sold you.

Anyways, during my 2nd year with SG, I was confident enough to start transferring my other websites to them, and as of now I host 3 websites at SG, and counting. There were no hidden fees. No "you're limited to this or that". Not once did any of the sites crash. They may seem expensive, but they're really not for what you're getting.

And most importantly, I absolutely love the costumer service. They don't talk to you like robots, you can crack a joke or two, they are super friendly, and they will handle everything for you - sometimes even the stuff you need to do on your own (like, setting up WP).

SG, you rock! Cheers to many years to come!

 
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SiteGround are fabulous. I've been using SiteGround for a little over a year now for a number of websites and sub-domains and they've been fantastic. The live chat seems to be always available and the staff know their stuff, are knowledgeable, helpful and friendly, nothing is too much trouble. Hosting is generally much of a much so the thing that always sways it for me is the level of customer support and SiteGround win that's hands down over other hosting providers I've used in the past. The services and packages they offer are very good, and their user interface clear and logical. I've had no downtime that I'm aware of.

 
★★★★★
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★★★★★

SiteGround Rocks, they have all the features you need and their support is fast and knowledgeable.
I have had a couple of issues I had to contact support for, turned out they were my own issues.
But support tracked them and fixed them for me. The platform is very user friendly and the hosting
is excellent. I have not had an issue that was because of their service, that is excellent as well.
Ken Pringle

 
★★★★★
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Guys, I live in Italy and use your service thanks to the publicity of famous Italian blogger. They are right when they say that you are the best, that Siteground is the best service. All the problems I had (not many, but there was someone) have always been solved in a short time. The technical team is well prepared and knowledgeable that very kind. You're the top, and you deserve every success.
I'm really happy to be your customer.

 
★★★★★
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★★★★★

I would have to say that the customer service representatives at Site Ground have been so instrumental in helping me get back into owning my own website again. They are always here to assist around the clock. I am quite shocked at the quick turnaround. I come from another webhost not happy but I finally have found Site Ground. I would recommend it to anyone searching for a place to set up a website.

 
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After years with GoDaddy and the headaches I had to deal with while being hosted with them, SiteGround is a breath of fresh air. SiteGround offers support in the form of Chat, phone and email. They have saved my bacon on many occasions. They provide awesome support for both Wordpress and Woocommerce. You can't go wrong with this folks!!

 
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Siteground rocks. Support is unbelievable. From the easiest of questions to the most difficult, the team always manages to help with the situation and make those of us on the other end feel honored (not stupid) while doing it. Your technology is terrific, but your customer service and support is beyond measure!

 
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An advanced tech support ticket was raised as the on line chat support was unable to help.
Tech support responded and fixed the issue and provided me a quick tutorial should I need to use a work around for issues with deprecated code within ten minutes ...... you wont get that in most places

 
★★★★★
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★★★★★

The folks at Siteground have always been top notch. I cannot say perfect but much better than any of their competitors I have dealt with. I have great uptime and fantastic support. When renewal time came I was presented wit ha pretty decent deal. Not the cheapest but I know what I have here and will pay the extra.

 
★★★★★
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Very pleased! After much research and comparison of reviews/fetures, we elected to move our hosting to SiteGround. The migration (handled by SG Team) was fast and flawless. Our site load time is now very consistent, and is substantially faster! It was averaging/fluctuating between 2.3s - 8.4s, and now it is staying around 1.1s.

We had some difficulty getting the SSL situation handled, and did not realize we needed to reset MX records, but it all was resolved through excellent customer support.

We are very pleased, and strongly recommend SiteGround for hosting and related services! Thank you!!!

 
★★★★★
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I am a longtime user of Crazydomains and Godaddy, recently one of my clients asked me to transfer to siteground and the change is UNREAL! I regret ignoring reviews and not jumping on Siteground years ago.

The support is 10/10, speed is about 200% faster and features are super simple to use. My move was difficult, I made a few mistakes when I calibrated my Wordpress site, but Martin Vulchev from Sitegrounds tech chat fixed everything, then tweaked my cache so the website loaded faster and then sat with me for 30 minutes to help me deal with Crazydomains.
11 out of 10...

 
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I'm so thankful for Magdalena K! I am new to Cpanel and really did a number on myself. I felt completely helpless, trying everything I could think of and seemingly making everything worse. Within a few minutes she put my mind to rest and had the perfect solution to my nightmare. I don't care about the free domain, She deserves recognition! Siteground has my business for the foreseeable future!

 
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i am fuad alhagami from Yemen
i have been working with this valued company since 2010 and i have really hosted with them all my clients sites .
i have always came back with my problem to site ground and i always find best solution to my problems.
site ground support a lot of effort and they have a very helpful team and they support you 24 X 7 X 12
i really want to continue work for ever with this company.

 
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I've worked and got into technical or comminication problems with lots of hosting compoanies.. Maybe problem is me but please read and understand how pros do their job and I become happy with them..

I'am with Siteground for about 1 year and my heavyly loaded resource hungry site has been 100% uptime.. So for this reason I have nothing to complain and write for their techside.. But something rised up, just 3 days ago I ask my sister to renew our account and when the statement came I was suprised with charge.. It was doubled.. I felt really mad and instantly get on chat with siteground support team.. Yea, really instantly no waiting for your ticket tech or sales person to answer..

Anyway, we got on the chat and they have explained me everything.. Because of I am as a new customer, I purchased the service with %50 promotion.. So thats why renewal charge was doubled.. When I am calm I can see that as an unlikeable marketing strategy and go on with them but I have once gone mad and ask for the refund.. At this stage they really got my respect.. They again accept my conditions and kindly accept the refund.. They didnt bla bla or get my nerve higher.. Instead, they kindly talked, explained and proved that requested action can be taken for my turf.. This is really good.. Really really good..

If a company rocks like that, I gladly continue working with them..

 
★★★★★
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Siteground is one of the best hosting services there is, always improving their quality, giving great customer service and with attractive plan offers, if you want to go pro, go Siteground!
It has improved security and performance with the reliability of CloudFlare an it´s rare to have problems with downtime, but If I ever had any problem, the customer service is always there when I need it to help me professionally and without any judgments from their part, even if it was my fault. And it even let me choose server locations for commodity (USA, Europe, Asia-pacific).
It offers a variety of web hosting plans, shared, dedicated and cloud hosting, and it´s great for blog hosting, they offer one specially for WordPres, With all the neede maintainment it could need, enhanced security, daily backups and more!.
There could be a few minor problems, like the maximum storage of the plans and the bandwidth, which can get insufficient after your site has grown up too much (you can always upgrade). And you will need to sign up for one, two or three-year contracts, but if you aren´t really sure you want to commit all that time with this hosting service, there is a one-month trial (with setup fee), and the option to refund your money if you are not satisfied.
All in all, is a great service and even if not the cheapest, is all a formal bussiness can dream of, but for beginners and hobbyist a free host would be better.

 
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I have been using SiteGround for the past 6 months. everything is fine! their support team is extremely good. Once i had problem with https issue. I went for a chat session. to my surprise i didnt wait since i got reply with few seconds. they guided so well and resolved the issue. Most of the hosting services lack in their support and customer service but SiteGround stands unique in that case. I highly recommend this hosting service especially for newbie webmasters. Only disadvantage is the renewal fees is high just like other hosting providers. If SiteGround gives away few renewal discounts, then there is no doubt, that everyone will go for it. Overall SiteGround rocks.

 
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Siteground is the best hosting service around! It's great value for money but above all the customer service is absolutely fantastic, you're through to one of the team members straight away. I'm not a techie at all and all the problems I have encountered - both trivial and serious - have been dealt with very quickly indeed! Thanks Siteground, keep up the good work! I'll do my best to recommend as many people as possible!

 
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I came upon SiteGround as a result of having watched a You Tube Video about "My Theme Press" by Eric Shafer, and I bought the basic SiteGround hosting program through his site MyThemePress.com. So far, I like it. I just got started and ran into a bit of an access snag in getting into my Administrator account, so I chatted with Greta G. and she tried a few things, then wrote a ticket for me to people with more advanced skills. She was very halpful and had a great attitude. If everyone in SiteGround is as professional, I feel like I am in great hands and that any issue will be resolved in a timely manner.

 
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Ive been a siteground customer for several years now. The reason I stayed because of the quality of service they provide. I can rely on siteground as theyre customer friendly. The services is superb! The Servers are fast, the connection is excellent. The total package for a price is very reasonable.

 
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Hosting with siteground has been quite an exciting experience for a couple of reasons;
Pros
1. Pocket Friendly Plans: Many people might not agree with this but I still insist that their plans are pocket friendly considering the quality of service I got from them, it is worth every penny.This was the first thing that got me when I sought a different hosting when I got fed up with my former host. With a startup hosting plan of $3.95, it sure is a competitive rate in the hosting market.

2. Customer Support: Chatting with a siteground customer support is like chatting with a friend. They go all the way to give answers to every questions asked and even follow up to find out if the problem has been resolved. Their technical team were all hands on when i wanted to move from my former host and it was done so seamlessly I couldnt believe that I had been moved.

3. Cpanel: Siteground Cpanel is easy to navigate and I was up and running with it in no time and with a free CDN you can't go wrong!

4. Uptime: Here Siteground have proven their word time and again because I have 99% without needless headaches after migrating to siteground!

Cons
1. None for now in my own opinion!

 
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Wonderful customer service and great reliability, I was with siteground for a year but decided to try another host after my year was up, lets just say I'm glad the other hosting company offered a 30 day money back guarantee. I'm back with siteground now and not going anywhere else. Thank you Siteground...

 
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Migrated my first site across to Siteground, made a couple of errors but the support staff were brill! they diagnosed and offered advice on how to overcome the problems I caused. They are good! The hosting is good too, I've just run a gtmetrix speed test and already my site has speeded up and I haven't finished with the optimization yet. I would definitely recommend Siteground to anyone looking for a premium Wordpress hosting supplier.

 
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In the site ground's support it is always an answer to my question, no matter the subject or the topic. No matter if the issue is about of a 3rd party developer conected to my wordpress site, it is always a pearl of wisdom with anything! It is maybe the best hosting service that i ever buy.

 
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SiteGround support is consistently superior. SiteGround's support staff is always knowledgeable, patient, polite and very professional. If a first tier support person does not have an answer they will identify someone in the organization who does and get them in touch with you. I am forever impressed at how quickly the support staff finds a solution and they always do it with a smile. The support staff is one of the many reasons I use SiteGround as a host and recommend them to my clients.

Sincerely,

Robb Auspitz

 
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Siteground is a happy revelation. Having spent too many years with a mediocre hosting company, I finally took a deep breath and made the leap. And I made the right choice. Migrating an existing site isn't simple for us non-developers and, when something inevitable went wrong, the amazing and kind support fixed it for me instantly. Since then I've had a few rookie queries and anyone I've chatted to in support has been unfailingly kind and helpful. No queries has been too small and everything is sorted so quickly. I cannot rate Siteground enough. Thank you all, you're fabulous.

 
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The support is absolutely second to none. I have never waited more than a minute for chat support and I have always been impressed at the willingness to understand and to not only get to the bottom of the problem, but to solve it right then and there. Tool integration is fantastic with Git integration, as well as staging and free SSL. After switching from 1&1, I could not recommend Siteground more to Wordpress developers.

 
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I had an excellent experience with SiteGround's support representative,Tervel. He was quick to help me with all my questions. He saved me a lot of time and frustration trying to figure things out on my own. He jumped right in and got things done for me. Tervel was very patient while I had him stay on the chat line so I could complete the required tasks needed to get me started with SiteGround. Knowing he was still there in case I had another question, was great! Thank you SiteGround for amazing support. Will highly recommend your company.

 
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Oh My God! I was using a very bad and expensive hosting company which made me lose a lot of money every month but then I heard about "Siteground" I bought the hosting as soon as possible! I got an uptime of 99.90% of uptime every month which was really good! I started earning all the money which I lost from my previous host!

Seriously in love with Siteground! I would recommend this hosting to everyone!

 
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I've contacted siteground online support approx a dozen times for various reasons (pre-sales to tech support) and the support is unlike anything I've ever received with any other provider. I never wait more than a minute and each support member is extremely knowledgeable, thorough and prompt. Add that to the quickest wordpress hosting I've experienced yet and you have my number one pick and recommendation. I plan on using them exclusively going forward!!

 
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I love Siteground. Everything is so clear and the help is so great. I have no idea what I am doing most of the time but every time I ask for help I get exactly what I need and also get an explanation of what it is I had messed up so I know next time. You can't fault that because I keep learning and getting comfortable managing my site.

 
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Easy to understand, easy to navigate, cost effective, extensive packages to cover everything we need. Best of all is the web chat, there is nothing more frustrating when you have an issue than raising a ticket and sitting and waiting for it to be answered, then ticket ping pong until you have a resolve! there is non of this with siteground - instant excellent helpful support every time - we love it!

 
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After a lengthy live chat with the support personnel i was certain that i might be cut off any time, but the support personnel was so patient with me, Their tutorials are spoton and they will gladly explain in detail if you are not sure of anything you require assistance on. Site ground come highly recommended, thank you SITEGROUND!

 
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Value
★★★★★

I'm so glad I finally decided to give SiteGround a try and I am blown away by the amount of tools and support they offer right from the Dashboard. They make it very easy to use and if you get stumped (like me with server stuff), their live chat is just a click away and they are always there to help assist you. I really hate to play favorites and I have sites hosted a few different places, but after only a few months with SiteGround and I am in the process of moving everything of mine over there. #SiteGroundROCKS

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Very great hosting company. They have the best support team. They will always be there for you literally 24/7. Their prices are so low and not as other companies whereas problems occurs everyday, SiteGround will always make sure that your website is online and working correctly. They have good additional features for low price. Security addition is a must (It is cheap but make your site safer) also their backup deal is the best in the business of web hosting.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been using siteground for a few weeks now and compared to other host providers I am really enjoying the layout. The home page is intuitive and easy to navigate. It is easy to perform add-on services if you need them, the price is right for what you get. Today I had to use tech support for the first time and they responded very quick and found the problem right away.

Compared to other providers I had in the past that were a dollar or two cheaper, I wonder why I didn't come here sooner!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I was looking for a hosting for long time that will do have a very good services and support and i finally got it!
I got a lot of issues with my online store that i don't know what i would have done without support!
i do recommend them with all my heart!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★★

I have moved to siteground because of the poor support I had from my previous host.

I have had great 24/7 support for your team however not sure why BUT I have had to use them a lot more than I ever had to use the previous hosts support, so it is lucky they are good and operate 24/7

I am no expert on this field so find the number of features provided a bit scary and I do not have the confidence to fiddle as I will probably crash the system. I already downloaded a new version of word press and stuffed the web page, so I do not want to repeat that.:-(

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★

I have been using Siteground for over 1 year and up to this point have been satisfied with their service.

Today, December 30th they sent me three emails that I was over my allotted CPU usage. The first was a warning received at 1:02 AM. The second was a suspension of service at 2:03 AM. After I lifted the suspension temporarily, they once again suspended my account taking all my client sites down for the 2nd time in 1 day. Now, on Friday night before new years (weird that this would happen at a time when most companies would be likely to not have support staff available) I needed to upgrade to a plan 700% more expensive than my current plan in order to get my client websites back up.

Needless to say, I wont be staying with Siteground, I wont be recommending Siteground, and I will be sharing my experience. Very disappointed!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I am using SiteGround Hosting services for a year now and I am continuously amazed how they can deliver such an awesome service! I am very pleased by the usability of the user account, the uptime and speed of the server and the value for money. But most of all, their customer service is truly beyond amazing. Not only are they always available and always spot on, they are also super kind and knowledgeable. Just now, I occupied the service representative Julian J. for more than an hour and he patiently walked me through the process of changing my primary domain, pointing it correctly to my installation and answering all my questions around this topic. I would give him 6 stars if I could. Thanks a lot!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

My company moved to Siteground Cloud Hosting recently, and after interacting with support multiple times I can say it's the best support experience I've ever received from a hosting provider! The last ticket I submitted got a detailed response in just 12 minutes, and I've used the chat feature to get even faster responses for urgent issues. In addition to great support, the flexibility of the cloud hosting service is a unique feature that makes Siteground a great choice for my growing business. Keep up the awesome work!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

There are only two hosting companies; siteground and the rest! I had to move from my former host after enduring endless unexplained downtimes but after choosing siteground, the migration was seamless.They even helped me to fix overloading error by removing bad wordpress plugins.
Their customer support is what impressed me the most as i get through to them in less than 10 minutes.I actually thought this was just one of those gimmicks to keep customers until I saw their cpanel which is out of this world with a CDN as a bonus.Uptime has been 99% since I migrated, true to their word.
Siteground rocks!

 
★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I must confess that SiteGround offers excellent support and hosting services. I have never had a downtime in all the sites I host with siteground neither have I experience delay in their support not to mention their their security level as well. Am really happy with siteground. Keep up the good works guys. I love you all

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I learnt about siteground from a company I worked with previously, since then I have been hosting with Siteground.
It has been my one choice due to it's prompt support. The support goes a step further and offer choices for you, they are not bots. They are human and their communication is very clear.
On top of that siteground offers are great, I just got a WildCard SSL for free for a year. My Christmas just came early. I don't have to worry about the fear of losing customers if they find my website is unsecure. Now I have https.

Siteground Rocks.

 
SiteGround logo

SiteGround

siteground.com Location: US Founded: 2004

Pros: Free domain name , Unlimited traffic, emails, DBs , 24/7 top customer care

Cons: No Windows-based plans

SiteGround Introduction

SiteGround is a Bulgarian web hosting company. It has been providing services since 2004. It has employees in 13 countries, and localized websites for customers in the US, Europe, Spain, the UK, and the rest of the world.

SiteGround prides itself on high quality services, and attention to detail in its support provision. It provides the full spectrum of hosts, from SSD-based shared hosting to managed WordPress, cloud, and dedicated servers.

Services and Specializations

SiteGround combines the latest technologies with a broad range of hosting plans. Even on cheaper shared hosting packages, it includes a free domain, and also crams in features that other hosts sometimes skip over.

All packages come with managed WordPress options, including free site transfer, automatic updates, and WP-CLI for command line control. On its more advanced shared plans, customers get SuperCacher, Git integration, and the ability to create cloned staging sites. This puts SiteGround up there with some of the top competitors in the managed WordPress hosting market. It's very clear about its commitment to both WordPress and Joomla!, with specific hosting packages tailored to both.

On all shared hosting plans, customers benefit from a free domain, free daily backups, and SSD storage for snappier page load times. It provides free SSL certificates from Let's Encrypt, and has free CloudFlare CDN integrated into its control panel. You won't get some of these features from rival hosts, particularly at the cheaper end of the scale.

Cloud hosting is a flexible form of VPS hosting, including full management, instant scaling, and a choice of 4 CDN datacenter locations. Its dedicated server packages are also fully managed, and include the same WordPress benefits as the shared hosting plans.

Infrastructure

SiteGround uses datacenters in Chicago, Amsterdam, London, and Singapore. This gives customers the option to choose their closest facility, improving load times for their websites. All plans include the option to choose a datacenter; just use the drop-down list on the checkout page and select the one closest to you.

This isn't the only way SiteGround puts speed at the center of its service; it also runs NGINX rather than Apache on shared and cloud plans, and offers SuperCacher on some packages. SuperCacher is a custom cacher built on NGINX reverse proxy, and SiteGround also deploys PHP 7 for further efficiency boosts.

Many of the network monitoring and technical tools used at SiteGround have been developed in-house by its team, including a custom take on Linux containers, a bespoke backup system, custom server monitoring tools, and security features developed in-house.

Support and Customer Service

You can pay for your hosting with most common credit or debit cards, including American Express, or from your SiteGround wallet. Contracts last for 1, 2, or 3 years before automatically renewing.

SiteGround offers support 24/7 every day of the year, and by phone using local phone numbers for many countries. Its operators are based at the company, and speak English. It has a ticketing system for written support inquiries, and the expected response time is published on its website.

The company uses load balancers for support requests, ensuring that enquiries are spread efficiently over available operators. It provides support on hosting issues, applications, and modules or plugins for your chosen CMS or platform. This is unusual, because support for scripts and applications is a step beyond the assistance that most hosts provide.

Within the first 30 days of your contract with SiteGround, you can apply for a full refund if you wish to cancel. This guarantee applies to all products except paid support, domain names, cloud hosting, and third party services. For a full list of terms, see SiteGround's legal disclaimer.

Uptime Guarantee

SiteGround's uptime guarantee on all hosting is 99.9%, which would allow approximately 44 minutes of downtime over one calendar month. However, uptime is measured over the course of a year.

Here's the good news: credits for excessive downtime are automatic. You won't need to apply for a credit if uptime falls below the published figure. A credit for one month's hosting for every 1% of downtime will be automatically posted to your SiteGround wallet. Credits cannot exceed your current contract term, or 12 months, whichever is shortest.

Summary

SiteGround has clearly thought about its services in great detail, and goes the extra mile to provide services that other hosts skip. It ticks all of the boxes for WordPress and Joomla! hosting, and its backups and speed boost services are well designed. SiteGround doesn't offer monthly contracts, so be sure to check out the service within the money-back guarantee period to make sure it meets your requirements.

Last updated: 2017-02-20

SiteGround Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
StartUp WordPress PHP Firewall Protection PostgreSQL CentOS Python 10GB Unlimited $3.95/month
Usual price:
GrowBig WordPress PHP Firewall Protection PostgreSQL CentOS Python 20GB Unlimited $7.95/month
Usual price:
GoGeek WordPress PHP Firewall Protection PostgreSQL CentOS Python 30GB Unlimited $14.95/month
Usual price:
Entry Cloud WordPress PHP Firewall Protection Java PostgreSQL WHM 20GB 5TB $60.00/month
Usual price:
Business Cloud WordPress PHP Firewall Protection Java PostgreSQL WHM 40GB 5TB $80.00/month
Usual price:
Business Cloud Plus WordPress PHP Firewall Protection Java PostgreSQL WHM 60GB 5TB $100.00/month
Usual price:
Enterprise Cloud WordPress PHP Firewall Protection Java PostgreSQL WHM 80GB 5TB $140.00/month
Usual price:
Reseller Hosting WordPress PHP Firewall Protection PostgreSQL Python Linux 10GB $42.00/month
Usual price:
Entry Server Dedicated Hosting WordPress PHP Firewall Protection Dedicated Server Java PostgreSQL 500GB 5TB $229.00/month
Usual price:
Power Server Dedicated Hosting WordPress PHP Dedicated Server Firewall Protection Java PostgreSQL 1TB 5TB $329.00/month
Usual price:
Enterprise Server Dedicated Hosting WordPress PHP Dedicated Server Firewall Protection Java PostgreSQL 2GB 5TB $429.00/month
Usual price:

SiteGround Frequently Asked Questions

  • Can I choose a datacenter location?

    Yes. SiteGround uses datacenters in Chicago, London, Amsterdam and Singapore. If you sign up for a dedicated hosting plan, you can choose the continent that your server is located in.

  • Is there a money-back guarantee?

    Yes. There is a 30-day money-back guarantee. You can cancel your service within the first 30 days and receive a full refund. The money-back guarantee does not cover cloud or dedicated hosting, and there are some restrictions on reseller plans. You must raise your request through the User Area to claim your refund.

  • What payment methods does SiteGround accept?

    SiteGround accepts payment by VISA and MasterCard. Payments must be made for one, two or three years' service. However, if you want to trial its service, you can also pay for one month before committing to a longer contract.

  • Will SiteGround back up my website?

    SiteGround stores 30 backup copies of your website at any time. Crucially, these backups are user-accessible, so you can restore them yourself from cPanel. Many hosts don't allow you to access their backups, so this is a good feature to have. You can also create manual backups through cPanel at any time.

  • Does SiteGround offer free site migration?

    Yes, SiteGround will migrate one existing website free of charge, without downtime. This includes WordPress websites. If you need more help, SiteGround provides 24/7 support to get you up and running quickly. If you need help moving your domain to SiteGround, it has step-by-step tutorials in its help center.

  • Does it offer one-click installers?

    SiteGround has a WordPress and Joomla! auto-installer, so you can get your site up and running within a few minutes. It also has an automatic updater tool, a caching feature (Premium plans only), and the ability to create staging instances. The host offers multiple tutorials, as well as free themes for both platforms. All of these resources are available via its website.

    You can also access more than 230 one-click installer scripts via Softaculous. Note that Fantastico has been discontinued by SiteGround. If you don't want to create a Joomla! or WordPress site, you can use the SiteGround website builder to build a site using templates. 

  • How does SiteGround secure web hosting accounts?

    SiteGround isolates shared hosting accounts from each other, which prevents malware from spreading from one shared hosting customer to the next. The company has also rolled out more than 800 custom firewall rules to prevent malicious hacks.

    You should still take measures to keep your website safe from hacking, including using a strong password for your account, and taking advantage of its automatic updates for WordPress and Joomla!.

  • Is Windows hosting available?

    SiteGround offers Linux hosting only. It does not offer Windows hosting. 

  • What's SiteGround's uptime guarantee?

    SiteGround guarantees 99.9% uptime, averaged over a 12 month period. If it fails to provide that, it will provide an account credit. The amount of downtime will determine the value of the credit you receive. SiteGround does this proactively, so you don't need to monitor uptime yourself. It provides an uptime calculation in its User Area for each customer.

  • What control panel does SiteGround offer?

    All plans come with cPanel. There are no extra fees for cPanel on any plan. Reseller, dedicated, and cloud hosting plans also come with WHM.

  • Does SiteGround offer VPS hosting?

    SiteGround provides cloud hosting instead of VPS hosting. Cloud hosting offers very similar specifications to VPS hosting, with the ability to scale up your plan on demand. All cloud hosting packages are fully managed.

  • Is there a reseller hosting plan?

    Yes, SiteGround has a reseller hosting plan with a scalable volume discount, so you receive a better price as your requirements increase. Resellers also benefit from a discount price on domain name registrations.

  • Does SiteGround offer management with dedicated hosting plans?

    Yes. Management is included as standard on all dedicated hosting plans.

  • What programming languages does SiteGround support?

    SiteGround supports many scripting languages, including Perl, Ruby on Rails, and multiple versions of PHP, including PHP 7. It also supports Python, but you'll need to run Python scripts inside the cgi-bin folder. 

  • Can SiteGround provide specialised Magento support?

    Yes. SiteGround has a hosting plan optimized for Magento Community Edition. The plan includes shared hosting with CloudFlare and Railgun, free Magento install (via support or Softaculous), free site transfer from another host, and specialized Magento support. SiteGround provides free Magento tutorials on its website.

  • Which version of Linux will I get on my dedicated server?

    SiteGround uses Apache/Nginx and CentOS on its dedicated servers.

  • Do SiteGround plans come with a CDN?

    Yes. All SiteGround plans include CloudFlare.

  • Does SiteGround offer unlimited storage and bandwidth for shared hosting customers?

    No. SiteGround does not include unlimited storage and bandwidth with its shared hosting accounts. The limits it has set are adequate for the vast majority of use cases. If you hit the limit on your chosen plan, you will be asked to upgrade to the next tier.

SiteGround Features

All Features

  • 24/7 Support
  • 4images
  • AbanteCart
  • Access Logs
  • Ajax
  • anyInventory
  • Apache
  • ATutor
  • b2evolution
  • bbPress
  • Beehive
  • BIGACE
  • BSDs
  • BuddyPress
  • CakePHP
  • Catch-all email
  • CDN
  • Cerberus
  • CGI Access
  • CGI Calendar
  • cgiemail
  • CiviCRM
  • CloudFlare
  • CodeIgniter
  • Concrete5
  • Coppermine
  • Coranto
  • Cotonti
  • Credit Card
  • CubeCart
  • cURL
  • Custom Error Pages
  • DocFaq
  • Dokeos
  • DokuWiki
  • Dolibarr
  • Dolphin
  • dotProject
  • Dreamweaver
  • Drupal
  • Drush
  • e107
  • EGroupware
  • Elgg
  • Email Forwarding
  • Exif Support
  • ExpressionEngine
  • Fantastico
  • File Manager
  • Firewall Protection
  • FormBuilder
  • FormMail
  • Free Shopping Cart
  • Gallery
  • GD Support
  • GTChat
  • Help Center Live
  • Hotlink Protection
  • Image
  • ImageMagick
  • IMAP Support
  • Instant Activation
  • Invision Board
  • ionCube Loader
  • Joomla
  • KompoZer
  • LifeType
  • LimeSurvey
  • Live Chat Support
  • Mac
  • Magento
  • Mailman
  • Mambo
  • Mantis
  • MariaDB
  • markItUp!
  • MaxCDN
  • MediaWiki
  • memcached
  • MemHT
  • Mercurial
  • Moodle
  • MyBB
  • node.js
  • Nucleus
  • Open-Realty
  • OpenX
  • OrangeHRM
  • osCommerce
  • osTicket
  • Oxwall
  • paFileDB
  • Phar
  • Phone Support
  • Phorum
  • PHP 5
  • PHP 7
  • PHP Groupware
  • Php Pro Bid
  • PHP-Nuke
  • phpAdsNew
  • phpBB
  • phpCOIN
  • phpCollab
  • phpESP
  • phpFormGenerator
  • phpFreeChat
  • phpLD
  • phpList
  • phpMyAdmin
  • phpMyChat
  • phpMyCounter
  • phpMyFAQ
  • phpMyVisites
  • phpPgAdmin
  • PHProjekt
  • PhpWiki
  • Pligg
  • PmWiki
  • PrestaShop
  • Private SSL
  • PunBB
  • Quick.Cms
  • Railgun
  • RapidWeaver
  • sandvox
  • Shared Hosting
  • ShopSite
  • Simple Machines
  • SkaDate
  • SMTP
  • Snapshot Backups
  • SocialEngine
  • Softaculous
  • SourceGuardian
  • Spam Filter
  • SpamAssassin
  • SSD
  • SSH Access
  • Student
  • SugarCRM
  • Support Forum
  • SVN
  • Symfony
  • Tiki Wiki
  • TinyWebGallery
  • TomatoCart
  • Transfer Support
  • TurboGears
  • TYPO3
  • Unix
  • Vanilla Forums
  • vBulletin
  • Video
  • ViPER
  • VirtueMart
  • vtiger
  • WAP/WML
  • WebCalendar
  • Webmail
  • website-x5
  • Windows Media
  • XML Parser
  • XOOPS
  • Xpoze
  • XRMS
  • YaBB
  • Yii
  • Zen Cart
  • Zend Optimizer
  • Zenphoto
  • Zikula
  • Zurmo

How does SiteGround compare to their competitors?

Overall ★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★
Visit SiteGround
Overall★★★
Overall★★★★
Overall★★★★
Overall★★★
Overall★★★★

Price Comparison

SiteGround$3.95
BlueHost$2.75
iPage$1.99
InMotion Hosting$2.95
HostGator$3.40
A2 Hosting$3.92

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