When we decided to build a website we were looking for good, reliable web hosting capable of serving both Joomla and WordPress on a World Class Level.
First time when we heard about SiteGround we didn't know very much about the company, but we decided to try them for a year and now we've been using it as our main host for last 5 years.

They offer 99,9% server uptime, great support with almost immediate live chat response.
There are also some goodies installed if you're a beginner with the web hosting: Softaculous site installer, Spam Assassin, unlimited hard disk space, unlimited e-mail accounts and so on.

One of the things I found difficult is 24MB upload file limit on a basic hosting package, so if you want to use a web uploader on your site this is a de facto standard. Only way to increase this is to upgrade web hosting package.

Last year they added CloudFlare CDN support which basically increases web traffic and improves a speed of your site delivered to user.

I love my siteground hosting account. I never have any service interruptions and anytime I need support my problem is resolved within minutes. Based on their service record I would never change service providers and would recommend them to anyone.

Since I discovered SiteGround Hosting, honestly, I have been satisfied with their service. I have been enjoying the numerous sitebuilding resources in my host account. And technical support has been prompt and satisfying. With my experience I will always recommend it to friends.

Siteground is a great joomla hosting company, as long as your definition of unlimited hosting is less than 3GB. There customer support is second to none. I highly recommend them to anybody that will only have one or a couple of website. Since they limit their Inodes to 150,000 versus 500,000 from comparable,or cheaper plans from other companies (e.g.GoDaddy), you will be forced to upgrade to semi-dedicated hosting at about 3X the cost. There are pros and cons to everything so if you like to have multiple backups of your site or have plan to host multiple joomla sites or have large databases, beware of the extremly low limit of Inodes. If you do not heed, you will find yourself wishing you understood this low limit prior to entering into a contract with Siteground.

I'm not kidding, 5 stars all round. Just upgraded my hosting to semi-dedicated (a Christmas gift from them), and did it in like 1 hour, as well as take a support tix and support chats with lightning efficiency and clarity.Thank you SG!

I became a siteground customer because of their big deals around holidays. But after a week I almost screamed "STOP!!!".
Their client portal is buggy and hard to navigate throught. And the support department is not synchronized, so I get 5 different people telling me five different things.
The support department also "ignores" problems that leads to you wanting to cancel your service and get a refund, and instead tries to trick you into buying something else, or keep half of what you want to get rid of.
But their uptime is good. And their servers are configurated well and everything works, exept for some times when something bugs or crashes.

I would recommend Siteground to people who does not get easily irritated, and have a little above average understanding about hosting and websites.

I recently moved a Joomla site and domain from one host to Siteground; this is probably one of the most nail-biting undertakings a relatively inexperienced Joomla user could every do. Alas, Siteground was with me all the way and provided fast customer support including documentation and thorough explanations to help me understand which steps to take. I can highly recommend it, especially for the security aware - Siteground offers a plugin they developed to protect against the most common attacks such as SQL injections etc... Well done Siteground.

the reason I use Siteground is that it allows me to explore and use my options through C-panel, and yet I have very good access to some expert staff as back up to any rookie mistakes I may make.
Cool.
I am techie enough to be dangerous, so having the handy expert customer service for clean up, or guidance from time to time has been a very good experience. I find Siteground to be a safe environment to grow and learn and it not cost me my first born in the process.
The level of experienced help, and the professional courtesy has been A+

Every time I have needed assistance from your staff, I always get the best service! This is the second time I have been assisted by Anna Georgieva; she is so very patient and understanding. She is polite, friendly and has a real desire to help your customers (a real asset for your company).

Having such great staff available 24/7 is amazing; I know that you people are always there to support my site, which is important in my business of safety compliance.

Keep up the great work, and give Anna a raise for her excellent customer service! :)

Thank you.SiteGround.

Earl Gaugler
Westminster, CA
USA

When I started using Siteground 3 years ago I was fairly inexperienced with web hosting and all the ins & outs of websites. What 1st attracted me to Siteground was the price and the fact they used Joomla and Linux servers.

During the 3 years I have used Siteground they have constantly been improving their options and I must say that the support is excellent.

I highly recommend Siteground for those who need hosting for their website.

Siteground Rocks! The support is very knowledgeable, polite and very fast! My site just went down due to being hacked and after contacting support they made suggestions to fix the problem and stayed with me through the whole process which went very quickly!

Support outstanding.
Not a single support query unanswered.
Support staff experienced.
All problems resolved in minimal time period.

One of the worst hosting experiences i've had. My site was hacked 3-4 times and each time Technical support tried to sell me their Malware Scanning Services at $ 99. Technical support is in Bulgaria and they are bloody incompetent. I had to move my ecopmmerce site to Hostgator involving additional hosting costs but well worth the peace of mind. Every 3rd or 4th day my htaccess file is hacked. Cpanel lastlogin files do not record Ip address, Hotlink Protection is broken and every other week Google display a malware warning of few of my website. I have spent sleepless night wrangling with support to fix errors and I have a 'Premium Support' account. Ill be glad to move out of there at the end of my contract period and would advice new customers going there to not be taken in by Henymoon Rates because after your first year your going to be stung for your life !!!

I'm a music producer with an international clientele that includes Disney, Pokemon, Madison Avenue Ad companies, and artists from 56 countries and states in the U.S. After a year of using multiple hosting companies, I've transferred all my domains to SiteGround. tech support 24/7, always within 15 minutes my issues are resolved, no downtime yet after a year, everything works with no hassles. plus - everyone i've communicated with there are just plain good people. What's not to like? www.garyearl.com

I was trying to migrate my Mediawiki installation but I couldn't get the last step right. After stubbornly struggling (I'm a male) for a while, I decided to ask for help and log a support ticket. The Siteground support rep asked me a couple of questions then within 10 minutes had the problem fixed. Not only did he fix the problem I thought I had, he found other mistakes I had made, reversed them all and did the job properly.Next time I won't be so stubborn and will ask for expert help first. Thank-you Siteground.

I have had great customer service so far, quick and personable and they know there stuff - especially Ivan!

very expensive and renewal is done in a manner so that the customer isnt aware and email notifications are not timely. And when you try to contact customer service they want to charge for late fee even when it is not late as the renewal date was not past. In short they are thieves. Be very very careful.

Purchased a VPS solution for hosting 7 domains.

Things I likes were the fact that the service came with 5 dedicated IP addresses. Didn't have to purchase these.

I also liked the speed of support. Pretty incredible. Not just in answering questions, but actually do work such as installing a cert for me.

I also think they have great information on their site to read up on in helping to understand things better.

I used a dedi server before with root access and was used to having every feature of cpanel available. On the VPS package, I did not get root access which meant I had to submit support calls which irritated me at first. You get a limited accees cpanel. Having said that, the speed at which they responded made up for this and they did things quicker than I would have. And to be totally honest, not having root access meant I can't accidentally break things. So it's probably a good idea.

The only thing I didn't like was that they charge to install SSL certs which I previously did myself. And I was not aware of that before signing up. Hopefully I wont get any more surprises. They did make up for this by installing my old cert for free. And they do also provide a free for life cert which you can use if you are setting up for the first time.

The impression I get from this company is that they have gone out of their way to make everything work and make sure you have all the info you need to hand when you sign in. They seem to have thought of everything.

So far so good. Very pleased with them.

The best web hosting i've experienced! Great!
The down-time is 0% the support always in minutes. What to say more?

Have hosted 2 of my websites there for years now with almost no issues at all. One is a Joomla one and the other one is WordPress. Received great service several times.

probably give them 5 stars for the other elements on this - but support - no hesitation ... I spent an hour this pm trying to battle an orange.fr spam attack on a mailbox - finally logged a ticket - i kid you not - 5 minutes - done - dusted ... BRILLIANT

Rocks indeed.
Great service, best prices, super support, high security, high speed, , ,
All you need in a webhost you will find at Siteground.com

Almost instant feedback whenever posting tickets for response. Extremely knowledgeable support/resolution of issues every time. Well pleased.

Support:
I've used SiteGround for about 2 years in total and I was very satisfied with the service they offer. I found support was rather good, sometimes responses could take longer than I wanted (I waited for over 24 hours I believe it was for a reply about one of my questions regarding billing; however it was quite a specialised request I must say). Their support teams were helpful and answered my questions in detail and seemed like they were just happy to help, with a good attitude towards their work, which is what I like. I had an issue at one point with one of the free apps they offer, it wasn't working, I contacted them and within a few hours their system administrators had fixed the issue.

Uptime:
During my time at SiteGround, I never once had any down time and the speed was always consistant; fast and I never had ANY problems. I couldn't of asked for more in terms of the speed to be honest, it was simply fantastic. I did use CloudFlare's DNS on the website though, which does help to keep things running fast and stable.They also provide good FAQ's and guides on everything you should need to know about your account and how to troubleshoot problems.

Limits:
They do, as with everything have problems though. They do limit your CPU Usage and Account Executions quite badly. I had a forum that I opened with them and the next day I had exceeded the limits already. The site only had about 40 members online in 24 hours which in all fairness is quite a lot. They do offer what they call 'Hosting Plus' which gives you twice the amount of CPU usage that you would normally have, but it's of course not free since Plus comes with other features such as SSH access, Daily Backups, etc.

Overall, a good quality service with a friendly support team who seem to care about their customers. They deserve more promotion than they currently get in my opinion.

By fair...Siteground is one of the top reasons why my business has flourished...! The premium support is the best in the industry. My site time on a SHARED server has been rated amongst the best load time in my industry according to Alexa. And I had a bad virus breech that was fixed within 24 hours...! Bar-None...THE BEST...!

We went with siteground for the Joomla service. In the past year we have been with them we have found the features, and the customer service to be excellent. Definitely worth your consideration if you have a personal or small business site to host.

I had to move my site from a provider that was going away; I tried another provider to host our Joomla website but encountered problems and their answer was to check Joomla. I found Siteground and installed the site using their Help and their CPanel tools within an afternoon. From time to time I have encountered a technical issue that wasn't covered on Help Screens. I submit a Help Desk ticket and they respond within the hour; sometimes they have to go out of their way to help me resolve the problem as I'm not a UNIX administrator and they just DO IT.
They have a wide array to admin tools in CPanel and the Help to describe how it works and what to do with it. Siteground allows me just to focus on the content for our nonprofit which is the way it should be. Siteground supports not just Joomla but other content mgmt systems in the same way

I am very satisfied with Siteground. Tech support is wonderful for the beginner. Free templates rock as do all the extensions. Up time has been 100%. I will be a Siteground customer for years to come.
Vicki
Web Tech
Midwest Skijorers Club
www,.skijor.org

Their customer service is awesome. They respond promptly and get matters resolved with the same promptness. Definitely would recommend them to anyone wanting a solid provider.

I am a website creation novice. Siteground offers all the tools and, most important to me, a huge number of guidelines how to setup mail, FTP, simple way to create a MySQL database. Many of them with wizzards.
Best of all their support. After I deleted important directories and couldn't get to my site, I wrote a ticket and got answer and solution within 5 minutes. At midnight their local time!!!
Siteground is a great place, when you want to create a usual website, want to install their software with 1-click. Like plug and play.
Ok, they don't offer direct verbal technical help and you need to be willing reading step-by-step guides. But if, then this is a really great place to host your site. And not to forget their great support ticketing system.

Fast servers. Even faster support staff. Great prices. What else could you want!?
Have been with them for over 6 years now and they keep getting better and better.

We consolidated several sites with Siteground. Of course, that meant problems with redirects, web crawlers, etc. Siteground support has been outstanding. They have resolved every problem we've had on their servers within 24 hours or directed us to a solution with our other domain registrars.

No other Hosting company match what Siteground has to offer its customers. They are awesome :) A+++++

Actually they ARE rock :) we were using host from different provider, and didn't know what is the meaning of the real hosting service :)
we only have the access to cPanel on the host, nothing more!

But in SiteGround, we know how to manage all of our domains (since we have many domains) using one account, they have a lot of extra services that worth looking at such as the daily backup, which will help everything avoid any disaster such as the one that we are facing now in the old host :(

Their support is spectacular, you will get an answer with 5 mins :) any newbie question will be answered freely and without giving you links to read, they will guide you straight to the point.

Am glad to be one of their new customers, and wish for them the best.

Ahmad Musa
Development Team Leader - Hybrid Solutions

I have used Site Ground for a variety of sites during 2010.

Support is quick and accurate, uptime is perfect as far as I know. Much better quality than anything I have tried in the past. Finding a reliable host is a serious, difficult issue.

No problems, of any sort. Highly recommended.

Even though tech support communicates through problem tickets only, they are very quick to respond to the tickets and very proficient at getting the problem fixed. I have an ecommerce site and they have provided everything I need to sell my products and make some extra money.

I tried another hosting company and in the setup process, I went round and round with Tech Support as they put the issue onto someone else; I finally converted to Siteground and my site was up in the same day. I had a couple of setup issues regarding Joomla parameters moving it from my laptop and I contacted Siteground tech support. They not only responded but they fixed the problem and let me know the why within 2 hours.
Since going live, the site has never been down and its performance is faster than our previous hosting as well.
I have extensively used their Tutorials on all aspects of hosting a website; and their CPanel is quite extensive. I'm still learning all its functionality.

As the "webmaster" for a non-profit, I have skills and focus on the content of the website; we have no "systems" skils and Siteground has provided that through their support in the few times we have needed it.

I've used siteground for several years now, being fairly computer literate i can normally work out any problems / issues that arise.

However when serious issues have occoured and i have not been able to resolve them myself, a quick simple Support ticket opened with siteground normally gets a response and error resolved in moments.

Can't prasie sitegriund enough, only ever used 1 host and can't see that changing after the great service from this company.

Paul Davis
www.reptilekeeping.co.uk

I have been with many hosting companies over the years but very few have kept me around for more than a year or two. I have been loyal to Siteground for one primary reason -- they have fantastic customer and tech service. I get a resolution to my ticket request in usually less than an hour. Tonight, I received a response -- and it was correct -- in five minutes.

The techs are patient and helpful and do not shuffle you off to the FAQs or KBs. I did not find this on 1and1 or iWeb or any of my former hosting partners.

There are times when a new, pretty web hosting service will catch my eye with low cut prices or firm and attractive prices; but I ignore my roving eyes and stick with the one that brung me, Siteground.

I use my hosting package at Siteground merely as a testaccount for my webdesign activities, plus I host a joomla website I've build for a friend (http://www.sardiniaholidayhome.com).

I'm very enthousiastic about Siteground. They have a great knowledge base, an excellent support of joomla and mediawiki and the helpdesk is simply fantastic! My support questions are always handled in no-time and more than satisfactory.

In a word: one of the very best hosting provider I know.

Patrizia Schiozzi

Before becoming a customer I wish I'd known about SiteGround before I went with other Web Hosts.
They have handled my support queries in a very polite and extremelly eficient way.
I don't think Site Ground customers need to be(technical speaking), an expert; because Site Ground Tech. Support People are very, very helpful and teach us what to do when we get into a stuck situation.
Siteground has handled my problems great !!!
This Host is suitable for all kinds of customers.
I sure would !!!

Support queries have been handled very well and if given the wrong info on a particular ticket, when the ticket is continued after a long period of time and a different person is handlind your request, the new person obviously reads previous statements and then corrects them..

Sometimes it is not possible to comprehend their advice mainly because we the customer are not up to the standard of knowledge that they presume we are.

The problems are handed a lot quicker than expected, which is always great when a problem is hindering the use of a site, a query about something that is not urgent, doesn't seem to be an issue and is answered in the same manner.

I would certainly recommend Siteground to anyone

Cheers Maurie

I don't have many example s to compare the standard of hosting and features, but your support is amazing.

I have just logged a ticket and within less than 5 minutes the case was resolved to my full satisfaction.

It's not the first example I've had of good support - I just wanted to say thanks and continue the excellent work,.

Two year ago i was just a novice, now i have two sites with siteground. The first is built with Joomla, the other one with Wordpress. I like Siteground so much because of the great package and related services you receive: Joomla and Wordpress are installed for free, free template also installed (Joomla, WordPress), video tutorials, forum. And if I have a question, I always get response in the helpdesk - almost immediately. That is awsome for me, and this is why I recommend Siteground.

I shifted to Siteground recently from a free host recently. The major reason for me to shift to the paid host was that drupal requires huge resources. And the the reason I particularly chose Siteground was that I read somewhere that they are the best in Drupal-hosting. With respect to hosting a drupal website they defenitely make a good choice.

Their USP is that if you are hosting a drupal site elsewhere they will port it to the Siteground host free of charge and within a short span of time. This came as a pleasant surprise to me.

But the major problem with Siteground is that even with a paid hosting account, you can't host more than one website free of charge. They charge a whopping 30$ extra for every add on subdomain. And moreover when you have addon subdomains the interface to manage then is not so intuitive.

The file manager that is provided them has a view similar to that of the linux. The interface again is not upto the mark and I had a tough time transferring files from one location to the other.

They have few goodies like a set of tutorials about website, hostings, content management sysytems and so on.

If they make the addon domains a part of the paid hosting and not charge extra for it, SiteGround would make a perfect host. "Especially for Drupal Sites"