Add Your Review for SiteGround

936 SiteGround Reviews:

Is SiteGround the host for you?

Last reviewed Nov 21, 2016

Get up to 60% off today exclusively with WhoIsHostingThis

SiteGround screenshot

Key features

  • Free '.com' domain
  • 99.9% uptime guarantee
  • 24/7 technical support
  • Unlimited traffic, emails, DBs
  • 30-day money-back guarantee
  • Free daily backup

Great reasons to choose SiteGround

  • Over 250,000 websites being hosted worldwide.
  • WhoIsHostingThis users rate SiteGround as 4.7 out of 5 – Outstanding.

Most Helpful Customer Reviews

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Honestly, I can't think of going anywhere else. The support I've received is excellent, the wait times are nonexistent, the instructions and setup for first-timers are clear as day... It's a really great company that genuinely seems focused on providing their customers with truly excellent service. It's not QUITE as cheap as some of the bottom-of-the-barrel hosting solutions – that's not to say it's expensive, just that if you're looking for the absolute cheapest, there's somebody out there that will beat them. But you'll be compromising every other element of your hosting, and their incredible service and support are worth the extra four bucks to me. Can't recommend SiteGround highly enough.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground is a remarkable company founded on CUSTOMER SERVICE and QUALITY. Their products are top shelf and I've never worked with a company more eager to serve their customers. They are genuine "servers" (see what I did there?).

I have multiple websites with them and will continue to grow with them as I develop enterprise-level websites. They are a fantastic company, with the best employees I can possible imaging.

I am proud to give them my money. They've earned it, 10 times over!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

SiteGround has been great in their responses to any issues I've had. I noticed today that my site was blank, which hasn't happen before at all! After doing a little testing on my own I created a support ticket with SiteGround. Within 15 minutes they were not only working on it but had the issue identified and solved. In this case, a plug-in I had added to my site last year was the problem. An update to the plug-in four days ago prompted me to update it, which I do whenever I see a new one. But there was something in this third-party code causing the issue. I appreciate how quickly SiteGround responded to the issue, identified the problem and fixed it, even though they hadn't caused the problem in the first place.

The only thing I haven't been happy about is the $24 annual charge for domain name protection, which keeps my SiteGround email and phone number private. I don't think this should be an extra charge. I didn't renew this feature last month when my first year of hosting ended, so now I get junk email and about two phone calls daily from random places. It's obviously not a hard thing technically for SiteGround to protect this information, so I wonder why the $24 charge is needed.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I had been through the ringer so to speak with other hosting companies. I was with Hostmonster as a starting hosting company for my web site and was always having down time and spent HOURS chatting with tech teams and such to get my site up and running on a regular basis. With their team you never knew if you were getting someone knowledgeable in the area or not. I'm trying to grow my business and take care of my children at home - I don't have time for that. So after a major outage (for the 3rd time in the year and no refunds were being issued) I had enough and moved on.

From their I went to Arvixe. They were about in the same price range and seemed nice. But with all the trouble going through a site transfer and down time after a promise it wouldn't happen - that was a bad start for me and could see where it was going. So I took a deep breath and thought I'd be stuck going back to Hostmonster. Then I found Site Ground.

Site Ground is more expensive (I use the Cloud service) BUT you get what you pay for. I'm paying TWICE as much, but my site is really up 99% of the time - compared to being down 40-50% of the time. The service to get things repaired are quick - usually within 1 hour, but generally about 15 minutes for me. Many times the tech team already has an issue discovered and is working on it before I contact them! That's something I didn't get from either of the above service providers. Maybe the other guys work for small town sites with hardly any visitors, but I get quite a bit of traffic and run a large site so performance and a good tech team is a MUST. If anyone wants a RELIABLE service, go with SIteGround. I've been with them for about 6 months now and have been nothing but happy with them.

Down time and technical difficulties will happen with anyone - they're computers and that's the downfall, but the less the better. With Siteground you get more service, faster site speed and a great staff to help! I never felt so passionate about writing a review (without being compensated) as I am for this company.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been with many different web hosts over the years and I'm voluntarily writing this review because I am really happy with SiteGround. If you have a WordPress or similar site, and are looking for the most features for the lowest price, they are your solution.

I only know their support technicians are great because I have had to contact them on two occasions to fix a problem that I caused.

Why is that significant?

I'm always a little leery when I read about how great a host's tech support is when the customer indicates how quickly the host responded to an outage. Really there shouldn't be an outage in the first place. Second should there be an outage, the customer shouldn't even need to be involved. I don't want to have to contact tech support if that were to happen. It should just simply be fixed.

It seems obvious to me but unfortunately it isn't obvious to many web hosts which is why I'm happy with SiteGround.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I'm using SiteGround to host WordPress sites. They offer all the premium features of the top-end managed sites, but at a fraction of the cost. In the Geek package, you get Varnish caching, Memcache (both of which can be controlled by their own custom plugin) AND Clouflare Railgun support. This combination makes your site blazingly fast.

But what's best is their support. They boast about a 10 minute response time to their tickets, and that's no idle boast. The last four tickets I raised were responded to in an average of 8 minutes, and all of them resolved immediately.

You'll get the most out of SiteGround with a bit of technical knowledge (it's not fully managed, after all), but you don't have to be a genius, and the support is truly second to none.

I've had several web hosts over the years, and I've been satisfied with all of them, and delighted with most - but so far, SiteGround surpasses them all.

 

User Reviews - Total: 936

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

SiteGround have proven to be an excellent choice for hosting, they're support is excellent, listening to your questions and offering great advice. They take their time and aren't interested in closing a ticket down just to hit a KPI but really want to help you. Their up-time is superb, so far I've had no issues at all. Server performance is slick and fast and they offer a great range of addons including LetsEncrypt! Amazing.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I moved my sites to Siteground due to extremely poor service with my last host and upon recommendation by friends. I have had a web presence since 1996 so I am not a rookie. However I am not geek! I do need help now and again. Today, in less than 20 minutes, a very helpful customer service walked me through steps that resolved the issue that plagued me on my last host. The Cpanel is easy to use, the support files are very easy to understand and the costs are competitive with other hosts offering the same type of service plan.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground support staff amazed me in everything, whether its sales, tech or billing. All the people I have met here have in depth knowledge of the work they do. Never have I ever returned without getting a solution. Also they are always happy to help no matter how long the chat is on. Keep up the good work and keep rocking :)

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

SiteGround has been my best hosting provider experience so far, because of....

Speed: Running tasks in the back end of my site, plugins, backups etc is just way faster.
Downtime: There have been a few brief blips, but it's like minutes as opposed to days with previous providers.
Support: Genuinely good support staff who understand issues and help quickly.
Features: Yeah you get loads of cool bits basically.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I rated SiteGround as 5 stars because of the outcome, the end result. The journey along the way was fraught with misinformation, confusion, and frustration. What I wanted to accomplish was transfer a domain name from GoDaddy over to SiteGround. I wanted to transfer the name only not the data. I was told in a chat session which transfer request to submit and that it would take 24 hours. In follow-up conversations, it became clear I had been told to submit the wrong request and that it would take 5 business days to complete the transfer. The trouble ticket I had submitted was clear in my instructions but your staff did not read them thoroughly and stated off wanting to transfer all the data.

Additionally I was told that I would need to check every day at SiteGround to see when the “Pending Transfer” was completed when in fact I never needed to do that, you folks told me via e-mail when it was complete.

Overall your support staff was concerned with doing a good job but several of them seemed lacking knowledge in the steps and procedures required to accomplish the task.

Svetoslav G. was the last person I communicated with and he was very knowledgeable and competent. He got the job done. It is still not clear how my free domain name could have been pending in process when I never discussed that with any of your staff but that is a minor issue. He did get the free domain name set up. A couple of other staff members along the way were very good as well but I did not retain their names.

I look forward to working with SiteGround after this mildly rough start. I hope I did not make a mistake by signing up for 6 years of service.

George

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I've moved from Bluehost to Siteground and I've never been happier! Seriously, SG's customer service is out of this world. There isn't one single time that I don't pop up to the live chat and don't get blown away with how friendly and helpful they are. Thank you SO MUCH!!!!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Wow. I was so nervous about this process, but it could not have been easier.

*I've never launched a site from scratch & felt very overwhelmed about messing up the transfer of my domain.

Ivelin provided AMAZING SUPPORT. He was extremely knowledgeable, went above and beyond to provide additional resources. Proved to be articulate & efficient. Fast at responding. Friendly. Genuine. Amazing representative of their brand in every way.

I see why SiteGround came highly recommended from several WordCamp members.

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

I have been a client of SiteGround for a year now. The service in getting set up initially was fantastic. I got a personal call from the company on a holiday weekend no less! to make sure that everything was set up exactly the way I wanted it and if there was anything else I could do. Now it is time to renew and the process is simple. I even changed by payment method and had the live Chat people assist me in that process. Very helpful. Wonderful Service Department. I recommend this company to all my friends when they are looking for site hosting, etc, because I know they will be treated right and the service will be awesome! Reliable is another word that comes to mind. I have had virtually zero downtime with this company since the beginning. Thank you for your wonderful service and highly friendly, helpful people.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

More customer service agents should be like Tsacho and the others that have supported me and my websites! I have been with several others over the last 6 years and had to leave them mostly due to their support team. Siteground has given me a reason to stay... when you need support, you need pleasant people to get you thru whatever your problem is... they always come prepared, courteous and even some with a sense of humour... which i always appreciate.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

SiteGround's IMAP email works the best with Apple devices that I have been able to find. I originally set up an account with you to run a WordPress site. Then I decided to keep my old site. In the meantine I set up an email account with you guys and it worked awesomely. Everything sync'd perfectly between my phone, tablet, and computer. I currently have my domain registered with GoDaddy but I have never been able to get their email to sync correctly. When my domain comes up for expiration I plan to transfer it to you so everything can be held under one company. I'm very pleased with SiteGround!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

BEST TECHNICAL SUPPORT TEAM HANDS DOWN. No other Host compares. Being new to hosting my own domains, I totally rely on SiteGrounds technical team to assist me with setting up my domain, setting redirects, domain registrar etc. They are really friendly and know what they are doing. I've tried several other hosting companies but none of them even compare to support they provide.

Its quite amazing you can add additional domains to your account with only the cost of the domain registrar. My first site has been on SiteGround now for a couple months with zero downtime. My site load times have gone from 9+ seconds to -5 seconds from my previous hosting company.

Another benefit to SiteGround is they support "Let's Encrypt" which is renewed automatically every 3 months. Now there is no reason for any website to not use SSL certificates. This is exactly what Google wants. Once again this is provided for FREE.

If you are new to hosting, I would totally recommend SiteGround.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground has fantastic non-pushy pre-Sales customer service. All three representatives have been really great at answering my queries. The hosting platform is really reliable and there has not been any downtime to date. The cpanel interface is clean and easy to use with more features than my other hosting provider. Really happy with Siteground so I am slowly migrating all of my clients over as their current hosting nears expiration.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

So far so good! We have decided to move our website over from hostgator, as we're having terrible problems with security and customer service. Site Ground was recommended to us and it's been such an easy process! Everyone I've spoken to has been friendly and helpful and we are paying 1/3 the amount that we did previously. Highly recommend!!

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

Not the cheapest but far and away the best, in terms of support. Their chat is superb, always available. CSRs know their stuff and just get on with fixing whatever hairbrained problems I get myself into. Most impressive is that they never say 'that's your [insert other vendor's] problem, you should call them" They take ownership of the issue and don't let up until it's fixed. 5 Stars!

 
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

In a time where everyone is only concerned about themselves, Siteground really goes ABOVE and BEYOND with customer service and support. I was with them for a month trying to set up my business when I ran into financial and logistical issues. Not only did THEY offer to give me a refund, but did it happily! I mean wow!!! I am definitely going to use their service in a couple of months when I get my finances and things sorted out. A real gem of a company!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

After installing Moodle in one of my subdomains, I got an error that I couldn't fix. I contacted the helpdesk chat. Within a minute, I got a friendly support member who tried helping me out. After 5 minutes, he noticed the issue was beyond his skillset, so he didn't waste my time and told me he was going to set up a support ticket for me and an expert would take it up.

Again 5 minutes later, I got a ticket response that the issue was being looked at, but needed some more attention. The last ticket message arrived another 10 minutes later. Basically: a really difficult issue got fixed in less than half an hour. And this is just the way they do support: no wasting of my time, no pointing of fingers (they don't care who caused the error) and no unfriendly chats!

If these bugs weren't disturbing my sites, I would almost look forward to having an issue to enjoy that great service!

 
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

A number of unusual features make the various plans awkward to work with sometimes - I don't like not having "import a site from cpanel" for example.

But the support is the best that I have ever had - and I have been doing this for years.

I found some old comments saying that support was not too hot - believe me, that has CHANGED - amazing support, far above anything that I have ever experienced, and I have been doing this for some years.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Good stuff, I have been with Siteground for many years, I have considered moving accounts on a few occasions but I always discover the best is right where I am at. Siteground has the best customer service in the business! I have had no issues that were not resolved in a few minutes, and I have asked some tough questions!!

 
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

i'v been at siteground for a year now and i will never go back.
Always fast, friendly and great support.
nice Joomla autoupdate tool (saves lots off work) and the backuptool also works great.
And that at a price a lot lower than my old hoster
i run 30 joomla site's with gogeek

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I've had a number of chat conversations with your sales support and every time they've answered my questions clearly and completely. I got the answers I needed as I asked them. The sales support was so great, helpful and knowledgable, I went ahead and became a paying customer of SiteGround. I'm excited to move my sites and all my client's sites over to the SiteGround servers and to have everything handled here. Thank you for providing such superior support people to assist. This experience is definitely starting out on an excellent note!

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★

i am glad to be a part of SiteGroud they have excellent support team, who deals with any issue you face. I am using SiteGround services for last 13 months and i never get any downtime. Before siteground i was with hostmonster but with them i was facing speed issues with my website. Moving to SiteGround was not in my plan but i just try their service for a month in get fall in love with SiteGround :)
Now with SiteGround hosting my site loads 62% faster, never faced any downtime, & the support team is always ready to help me :)

What else i need? i recommend everyone to move to SiteGround if they need decent reliable hosting service.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Siteground surely rocks! Had an issue today with my blog been hacked, i contacted them immediately and in less than a minute i had this Amazing guy called Kris P help me via it. He stayed with me via out my ordeal, and while the issue is not yet resolved, i'm a lot calmer now thanks to him.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

they are perfect in all needs speed resources uptime and customer support i had a bad experience with my host before due to their lack in transparency
they have unlimited disk space but its not enough, you can do with 50gb a lot but what you need a good server resources to run. their server response with google test page is great. I highly recommend them and theor geek pro is perfect

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Comments on the technical support:
chat or ticket? these two are just great ideas. You make a choice depending on emergency or your own time evaluation. Loved the choice.
efficiency? 100% efficient and always the solution in a couple of minutes (even less sometimes!). Great support team. Really appreciate that. That is an important part of the service with Siteground team.

 
★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

SiteGround is one of my favorite shared hosting provider although i always prefer a VPS or Dedicated Server for my applications or even websites, but still when you need a reliable web hosting for your client or for your own website, i recommend SiteGround. What i actually love about SiteGround hosting is the security and cache system for the speed optimization for your website. This is not only the reason of falling in love with SiteGround, they also have excellent support for their client, i can bet you will never get such support from any other service provider. In last 5 years i also have been with Godaddy, Arvixe, iPage, HostMonster and lots of other hosting providers including OVH & Codero, but non of them provide me such great support as SiteGround.
So i must say Thanks to SiteGround :)
And recommend you to try SiteGround services.

 
★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I have been developing websites for around ten years and have tested client websites on a bunch of different hosting providers. Siteground brings a refreshing change to the hosting environment. I used the GoGeek package recently for hosting my new client's website - I have found the hosting to be a great solution for hosting WordPress with impeccable up-time.

I have yet to have an issue with the provider which is rare. In my experience even many of the big guns tend to have occasional hiccups with downtime and tardy customer service. I will be hosting my next website project on Siteground for sure.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I've been with my current host for almost 5 years but their customer service quality has been steadily declining, while the server itself continues to work ok, if you run into a bump, is getting harder to get help. That's why i went looking for a new hosting company and so far SiteGround's service has been top notch. The prices are on the same range, but i'm switching to SiteGround because of their customer service. Also their panel has more features, which is a plus.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have worked with Martin several times and it has always been quick, accurate and done in no time at all. It seems I always loose track of how to add Word Press to a new domain, and support is always fast and accurate to help me take care of it. Usually within 7 minutes I am on my way, and Martin has been there several times for me.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I am a new customer to SiteGround and I have been very impressed with them so far. The staff is very friendly and very helpful. They are ready to go extra miles for you without any hesitation and nothing a trouble to them. I need to say that the customer service is outstanding!

SiteGround is good value for money too. They are offer three plans to suit you needs. The speed which they are offer is fantastic! I am very glad that I choose this hosting and I would recommend it to a friend too.

 
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★

Frankly speaking, I have been using siteground for a few years now. And Believe me, I never face any downtime issues yet. Yes, I do have some problems when I was just starting up with their service. But the problem was resolved very quickly and in a professional manner by their staff. I must say that their technical staff is quite fast in providing quick response with correct solution of your problem. This shows that they employed are qualified and trained technicians. In starting my website was consuming too much CPU seconds and they immediately inform me about this issue. But I was not aware of where this problem was coming from? So I ask them to look inside and check the reason why the website is using too much CPU. Though This is my duty to keep myself within the resources, when I ask them to investigate it for me. They don't say No, rather they come up with a right solution and tell me the exact reason. So I think apart from everything if after sale support is high class, then you can are in safe hands. I think Siteground Hosting company is one of the best hosting company. As of today they are offering 60% discount so you should not waste time grab this offer. Not only This you will also get a Free domain.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

SiteGround is one of the best hosting companies I have been using this for a long time.Some of reasons why is a best site is because you can get unlimited domain hosting for a very low price,it has some great services for wordpress and joomla,latest speed technologies (enhanced performance with NGINX, HTTP/2, PHP7 and free CDN)and they also use solid-state drives,they have a good security beacuse they have their own firewall security rules,they have a 24/7 support team that replies instantly !
If you are looking for the most advanced features for the lowest price, they are your solution.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I'll be honest here. I've used other hosting services over the years, but I looked at to SiteGround for their mixture of value, features and their support for Let's Encrypt.

So, post purchase. Unbelievable - I'm completely blown away by this company. Their support is phenomenal! Honestly - live chat! Really switched on and friendly.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Great technical support each time! Even for those people like me who have no idea on domains, hosting, etc.
Having my hosting services with you, for the several domains I have, has been the best decision ever, regarding hosting services. And what to say about prices! The most affordable ones in the market.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Support was great. I wanted to check a particular process for removing temporary subdomains (and to check I would not accidentally delete the live site). I was talked through carefully what I wanted to do. My workflow was correct, but it was brilliant to have somebody assure me it was OK to hit that "remove" button. Thank you.

 
★★★★★
Support
★★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

It been while now sicne i am using this hosting company and i never had problem with them services .They have great support and the good things they use multiple different ways for suport like live chat and phone call.They have really good fast server and 99% optimized .The prices is really good if we see the awesom services and options they gave..I would recomended it any time

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

when we started with them 2 years ago they where amazing and now nothing but money hungry company and issues with anything tha'ts not a shared hosting. Stay away and go to other companies for anything other than shared- all they tell you is you have to upgrade based on ram issues even though the data shows there is no issue-

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Over the last few years I've used other "BIG Names' hosting companies but I just started my second year using Siteground, and I can't be more pleased with their service and support. Because of some server setup limitations I had to host one of my sites with another hosting company. However that experience was dramatic as my site got hacked several times over the last few months, and support could take days to reply. As I was used to get answers from Siteground support within less than an hour, I was chocked that it took the other hosting company so long to reply for some serious issues.

I'm not so technical, so quality support is very important to me, and Siteground is just fantastic at it.

First of all their FAQ's are very instructive, so even non technical people like me can find and understand what to try first.
However, where they are absolutely brilliant is in there support desk.
Replies are often within less than an hour, and if you use the chat system (like I did today), they'll walk you through the steps immediately.

I was already a big fan of Siteground, but my experience today brought my satisfaction to another level.
If you are looking for a reliable hosting account for a fair price, and support is important to you, give Siteground a try. Especially if you are using WordPress sites.
Great job Siteground!

 
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★
Value
★★★★

Best Service, quick response always provide new updates of php CMS like wordpress, magento and etc. I suggest you to take hosting from siteground because it's a trust able.
Some features are good like easy to mange hosting , easy cpanel, easily make a subdomains and easy transfer our domain. Fast email service and so on.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been using this site since long now. Earlier I have tried 2-3 hosting providers and since I was short on budget, I opted for low cost like $1/mo type hosting. But this company "SiteGround" has proven to be worth spending money on hosting. I have never faced down-time till now, never had a need to reach customer support, never had to worry about budget as my site performed lot faster and impressed my clients as well.

What else can you ask for in a hosting company? Its all thumbs up & a go...!!!

I highly recommend this company for hosting purpose.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Extremely friendly and efficient staff! Thanks a lot! I have some issues on the SSL thingy and I consulted them because my site is still not secure. I have wanted to use Stripe as my payment method on my eCommerce site using woocommerce. When I consulted them, a staff by the name of Kris, attend to me through the live chat and help me address the issue by changing it with https. I have no idea how does the SSL thingy works but all I know is that a green padlock means that the website is secure is reliable. So Kris on the other hand help me to get my website secure with the green pad lock besides my website and now I can use stripe as my payment method. He had ask me to wait a little which was at a reasonable timing and I'm extremely satisfied with the feedback and the customer service. Really appreciate the help!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I recently moved from HostGator.

Great speed, fast and excellent support, decent prices. They transferred everything from the old host almost without a glitch. I had an issue with e-mail and they fixed quickly.

# PROS
CDN is a great bonus.
cPanel rocks.
Support is helpful.

#CONS
I have occasional PHP errors, once related to Wordfence.
Especially with WP Super Cache that cannot be activated.

Overall, I'd say it's not 100% yet there for me, but almost. Recommended.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Thank you Dimitar Taulov! And ALL OF YOU WONDERFUL people in Siteground's Support Team! When I have an issue with my websites that I cannot quickly resolve, I CAN ALWAYS COUNT ON YOU, to get to the root of the problem and get everything back up and running. I feel so reassured, that even if the issue will require a specialist, most of the time the fee is very reasonable! Your knowledge and skill for supporting excellent websites with all the whistles and bells anyone could want... is top notch! Your SUPPORT TEAM IS "THE" BEST!!!!!! Thank you Siteground, it's why I've been a loyal customer for over a decade!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

So far, every time I contact support either via a ticket or their chat (which sometimes states between 30 and 45 people infront of me) and every single time without fail I am answered within less than 5 minutes (they state 10 minutes). I am super impressed by the team at SG and I will gladly recommend their services to everyone I meet! I was brought to SG by a developer friend who I also went to Wordcamp with, where we spoke to some of the SG team who were just as friendly and helpful as their online and phone support team. I highly recommend them and hope those reading this will try them out. You will not be disappointed as their hosting is also super fast for your website! Win win :)

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been suffering with many hosting providers who are always coming on top of list but unfortunately all are having extremely bad service especially. However my experience with SiteGround is EXTREMELY good during the last one year and I moved all my domain to SiteGround. I strongly recommend SiteGround for hosting. One of the best thing is 24/7 Professional & Passionate service team to help you.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I was looking for a affordable fast sever. And I am not disappointed at all with my decision. Above all its the support guys of siteground which are amazing. I think u guys rock. I have already recommended siteground to one of my friend and surely keep on recommending.

My advice is to choose siteground . The return on investment is 100%. Do not go for free or low cost servers. They will prove to be costly.

Thanks
Vishwanath

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I started hosting with Godaddy which was a rookie mistake that cost me thousands. Eventually my app developer brought me to dreamhost under his account and things were no better in terms of speed and performance, but moving to SiteGround has proven to be an incredible success. Migrating wasn't smooth, since my developer was not helping gain access to the installation, but the SiteGround team made it all work out. The end result is my ecommerce site is blazing fast and trouble-free, my personal blog is also trouble free, and my app page has never been smoother. I run WordPress sites with very demanding themes such as The7.3. For 1/25th the cost of GoDaddy and more than a 200% speed improvement I can say I will not be leaving SiteGround.

Oh, and they don't call you every month to sell you services you don't need!

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Honestly, I don't think I've had better support IN MY LIFE. I was with Kris P. for over an hour and he answered every single one of my questions and was super helpful. I can't stress enough how amazing he was. I never usually write reviews but in this case, I had to. Bravo Kris P. and bravo siteground. You've gained a lifetime customer in me.

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

SiteGround proved themselfs as unique and premium company at all the services they give..all my experience with them was perfect

They have very fast and helpfull support and i mean here that they not only help you with fix issues but they even advice you

the company have great servers and never happend get down and amazing performence here i am talking about 99.9% optmized

for what they offer i would say i get the best deal at pricing for top services so for sure they worth every penny and more.i would recommended them at any day

 
★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

It feels nice at SiteGround.
I have been heartily humbled by services at SiteGround, excellent customer service, excellent live support and extremely professional support team.
The kind of support I have received from SiteGround matches none of the previous Web Hosting companies that I was using before. Keep up the spirit.
Thanks for the excellent service.

 
★★★★
Support
★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

FIRST OF ALL: SG shared hosting services are good but not as good as everybody's saying and not as good as they sell them. I'll explain why
I was looking for a top, mainly wordpress, hosting and I've searched through the net a bit. I've read a lot of great reviews about SiteGround, so much that I thought it should have been the best around, then I decided to give it a try and bought a GoGeek plan (SG's shared hosting top plan)
I will not go through the positive sides I found, since they are widely talked about here and in other forums, I will only share my considerations about their main selling pros

let's list the main features that everybody talks about: support, speed, caching, domains

SUPPORT: nothing much to say about it, except that the PRESALE support kinda sells you everything, only to find later that it wasn't exactly the way they said. I was told (literally, answering my specific question) that I whould have had a free domain for life for the main domain transferred on SG, looked to good to be true and of course it wasnt. Now I get that, I didn't pretend it but when you're sold like that you end up having bigger expectations. The TECH support is usually quite enough competent and helpful for normal request, and always kind, but when you dig a little deeper into technical issues or something is not working as advertised (see further about speed and caching) they stop there and try to forward you to the sale support for buying bigger plans (it's ok, at the end of the day it's a shared hosting, it can be a top performing server, unless they sell it like that... )
In general, anyway, compared to other competitors, their support is very good and most of all it's very very fast, in less than 1 minute you can have an operator ready in chat (24/7), this is not so common.

SPEED:
as SG advertises, they're servers and networks (remember we're always talking about shared hosting) should be lightning fast, which they actually aren't.
Migrating more than a dozen of wordpress sites from 3-4 different other hosting companies, none of which was a top level one and all of which were a loooot cheaper, this was one of the biggest points towards SG, so I choosed the data center closest to most of my users, Europe, the Netherlands.
well, the test I made with the first 4 sites migrated showed some far from good results in terms of ping, time-to-first-byte and page load times.
basically the same sites when cloned to SG had worsened their response time, compared to vary basic and cheap italian (shared) hosting services.
When I asked support about this they answered that I wasnt using the SG SuperCaching features and they activated them for me for the first site. I think they were totally missing the point: their hosting, with only 1 site loaded and without the cache enabled, was performing worse than the old one, which of course didn't have any caching/speeding mechanism whatsoever. Support told me that activating cache and using their CDN would improve a lot: caching for one site did actually improve performances by 3-4 times, the other 3 i uploaded didn't have that luck. but I'll talk about caching further on.
Got it so far ? ok, so we start from a lower point but with their caching tools you can achieve a better performance. could be enough if it worked.

CACHE:
they offer a 3 level caching mechanism, static cache for static resources, a dynamic cache for wordpress (based on their SuperCacher plugin) and Memcached query cache, let's walk through them
- static cache: simple, effective, though not as fast as you expected, useful
- dynamic cache: here came the first issues, my page load times were even longer than the previous hosting, both using my Firebug instance and tools like Pingdom. It seems that the cache is not working as intended, because when testing I got bad results for the first call, then if I repeated the same test it would go much more fast. some would think that the cache in jumping in after the first request, like a browser cache would do but this is absolutely not what you expect from a server side caching. if the first page the user loads is slow he probably won't go further into your pages and he surely won't hit the refresh button ! I talked to SG support about this and they said this was a very rare and interesting case ...
Besides, it seems that the cache needs to be flushed too often and sometimes changes made in the content don't show if you dont flush the cache. flushing the cache means that the next request will be significantly slow...
- memcached: runs for all the sites, cannot be deactivated for single installations, since it's specific to the database server. I had to disable it quite soon, since with a couple of sites, in which I had custom post list fetched through the standard WP classes, they were showing blank result even though the records were there. took me a while to pinpoint the problem but when I disabled memcached, the posts magically showed up. I didn't dig too much into the problem with their support because I didn't have time and because SG was giving me other bigger problems to look to.

DOMAINS:
this is the worst part, if caching and speed weren't enough. never transfer domains to SG's shared hosting plans !
although cpanel is good enough for handling all domain related tasks and have almost everything under control, there are some terrible bottlenecks, email for starters: SG offers a 2GB total space for your email boxes, for ALL your emails, got it ? so If I had let's say 2 domains there each with 4 email accounts that would mean that each mailbox would have 250 MB of disk space available. anyone who uses email on a daily basis can easily realize that it would be full before 6 months. other domain registrar usually offer up to 10 account with 1 or 2 GB space per mail box (not to mention GMail, but hey they're google)

then there are some minor aspects that I didn't like much in their services, I mean something that I would have made different, but they are bearable, you just have to adapt to their method, I won't write about them.

I hope this will be useful to others looking for hosting

 
+ See More Reviews
SiteGround logo

SiteGround

siteground.com Location: US Founded: 2003

Pros: Free domain name , Unlimited traffic, emails, DBs , 24/7 top customer care

Cons: No Windows-based plans

SiteGround Introduction

In 2003, a small group of IT professionals got together to form SiteGround as an alternative to using the hosts that they had encountered as regular customers in the marketplace. SiteGround is a privately-owned company.

Company and Services

SiteGround has offices in Bulgaria and Spain. SiteGround mainly provides web hosting for individuals and small business and looks after somewhere in the region of 350,000 sites.

SiteGround offers Linux-based shared, cloud, dedicated and reseller web hosting packages.

They support PrestaShop, osCommerce, Magento, and other ecommerce applications — for those looking to start an online shop.

The company claims to use extremely fast and reliable servers and quotes a 99.9% uptime, although this is not guaranteed. Technical support is mostly handled by the European office and is available 24/7 by email.

As an avid supporter of open-source software, SiteGround offers hosting which includes several free applications such as WordPress, Drupal and Joomla! — making it potentially a good choice for web designers and bloggers who favor this type of software. In fact, SiteGround is officially recommended by WordPress.org.

In both 2007 and 2008 Best Host Directory selected SiteGround as the ‘Best Web Hosting Company’. The directory’s awards are compiled from customer reviews.

Server Location

Datacenters are located on three continents: North America, Europe and the Asia-Pacific region. Specifically: Chicago, Amsterdam and London, and Singapore.

Related Links

SiteGround Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
StartUp WordPress PHP Firewall Protection PostgreSQL CentOS Python 10GB Unlimited $3.95/month
Usual price:
GrowBig WordPress PHP Firewall Protection PostgreSQL CentOS Python 20GB Unlimited $7.95/month
Usual price:
GoGeek WordPress PHP Firewall Protection PostgreSQL CentOS Python 30GB Unlimited $14.95/month
Usual price:
Entry Cloud WordPress PHP Firewall Protection Java PostgreSQL VPS 20GB 5TB $60.00/month
Usual price:
Business Cloud WordPress PHP Firewall Protection Java PostgreSQL VPS 40GB 5TB $80.00/month
Usual price:
Business Cloud Plus WordPress PHP Firewall Protection Java PostgreSQL VPS 60GB 5TB $100.00/month
Usual price:
Enterprise Cloud WordPress PHP Firewall Protection Java PostgreSQL VPS 80GB 5TB $140.00/month
Usual price:
Reseller Hosting WordPress PHP Firewall Protection PostgreSQL Python Linux 10GB $42.00/month
Usual price:
Entry Server Dedicated Hosting WordPress PHP Dedicated Server Firewall Protection Java PostgreSQL 500GB 5TB $229.00/month
Usual price:
Power Server Dedicated Hosting WordPress PHP Dedicated Server Firewall Protection Java PostgreSQL 1TB 5TB $329.00/month
Usual price:
Enterprise Server Dedicated Hosting WordPress PHP Dedicated Server Firewall Protection Java PostgreSQL 2GB 5TB $429.00/month
Usual price:

SiteGround Frequently Asked Questions

  • Does SiteGround offer free site migration?

    Yes, SiteGround will migrate one existing website free of charge, without downtime. This includes WordPress websites. If you need more help, SiteGround provides 24/7 support to get you up and running quickly. If you need help moving your domain to SiteGround, it has step-by-step tutorials in its help center.

  • What payment methods does SiteGround accept?

    SiteGround accepts payment by VISA and MasterCard. Payments must be made for one, two or three years' service. However, if you want to trial its service, you can also pay for one month before committing to a longer contract.

  • Does it offer one-click installers?

    SiteGround has a WordPress and Joomla! auto-installer, so you can get your site up and running within a few minutes. It also has an automatic updater tool, a caching feature (Premium plans only), and the ability to create staging instances. The host offers multiple tutorials, as well as free themes for both platforms. All of these resources are available via its website. You can also access more than 230 one-click installer scripts via Softaculous. Note that Fantastico has been discontinued by SiteGround. If you don't want to create a Joomla! or WordPress site, you can use the SiteGround website builder to build a site using templates. 

  • Does SiteGround back up my website?

    SiteGround stores 30 backup copies of your website at any time. Crucially, these backups are user-accessible, so you can restore them yourself from cPanel. Many hosts don't allow you to access their backups, so this is a good feature to have. You can also create manual backups through cPanel at any time.

  • How does SiteGround secure web hosting accounts?

    SiteGround isolates shared hosting accounts from each other, which prevents malware from spreading from one shared hosting customer to the next. The company has also rolled out more than 800 custom firewall rules to prevent malicious hacks. You should still take measures to keep your website safe from hacking, including using a strong password for your account, and taking advantage of its automatic updates for WordPress and Joomla!.

  • Is Windows hosting available?

    SiteGround offers Linux hosting only. It does not offer Windows hosting. 

  • What's SiteGround's uptime guarantee?

    SiteGround guarantees 99.9% uptime, averaged over a 12 month period. If it fails to provide that, it will provide an account credit. The amount of downtime will determine the value of the credit you receive. SiteGround does this proactively, so you don't need to monitor uptime yourself. It provides an uptime calculation in its User Area for each customer.

  • Is there a money-back guarantee?

    Yes. There is a 30-day money-back guarantee. You can cancel your service within the first 30 days and receive a full refund. The money-back guarantee does not cover cloud or dedicated hosting, and there are some restrictions on reseller plans. You must raise your request through the User Area to claim your refund.

  • Can I choose a datacenter location?

    Yes. SiteGround uses datacenters in Chicago, London, Amsterdam and Singapore. If you sign up for a dedicated hosting plan, you can choose the continent that your server is located in.

  • Does SiteGround offer VPS hosting?

    SiteGround provides cloud hosting instead of VPS hosting. Cloud hosting offers very similar specifications to VPS hosting, with the ability to scale up your plan on demand. All cloud hosting packages are fully managed.

  • Is there a reseller hosting plan?

    Yes, SiteGround has a reseller hosting plan with a scalable volume discount, so you receive a better price as your requirements increase. Resellers also benefit from a discount price on domain name registrations.

  • Does SiteGround offer management with dedicated hosting plans?

    Yes. Management is included as standard on all dedicated hosting plans.

  • What programming languages does SiteGround support?

    SiteGround supports many scripting languages, including Perl, Ruby on Rails, and multiple versions of PHP, including PHP 7. It also supports Python, but you'll need to run Python scripts inside the cgi-bin folder. 

  • Can SiteGround provide specialised Magento support?

    Yes. SiteGround has a hosting plan optimized for Magento Community Edition. The plan includes shared hosting with CloudFlare and Railgun, free Magento install (via support or Softaculous), free site transfer from another host, and specialized Magento support. SiteGround provides free Magento tutorials on its website.

  • What control panel does SiteGround offer?

    All plans come with cPanel. There are no extra fees for cPanel on any plan. Reseller, dedicated, and cloud hosting plans also come with WHM.

  • Which version of Linux will I get on my dedicated server?

    SiteGround uses Apache/Nginx and CentOS on its dedicated servers.

  • Do SiteGround plans come with a CDN?

    Yes. All SiteGround plans include CloudFlare.

  • Does SiteGround offer unlimited storage and bandwidth for shared hosting customers?

    No. SiteGround does not include unlimited storage and bandwidth with its shared hosting accounts. The limits it has set are adequate for the vast majority of use cases. If you hit the limit on your chosen plan, you will be asked to upgrade to the next tier.

SiteGround Features

All Features

  • 24/7 Support
  • 4images
  • AbanteCart
  • Access Logs
  • Ajax
  • anyInventory
  • Apache
  • ATutor
  • b2evolution
  • bbPress
  • Beehive
  • BIGACE
  • BSDs
  • BuddyPress
  • CakePHP
  • Catch-all email
  • CDN
  • Cerberus
  • CGI Access
  • CGI Calendar
  • cgiemail
  • CiviCRM
  • CloudFlare
  • CodeIgniter
  • Concrete5
  • Coppermine
  • Coranto
  • Cotonti
  • Credit Card
  • CubeCart
  • cURL
  • Custom Error Pages
  • Daily Access Statistics
  • DocFaq
  • Dokeos
  • DokuWiki
  • Dolibarr
  • Dolphin
  • dotProject
  • Dreamweaver
  • Drupal
  • Drush
  • e107
  • EGroupware
  • Elgg
  • Email Forwarding
  • Exif Support
  • ExpressionEngine
  • Fantastico
  • File Manager
  • Firewall Protection
  • FlatPress
  • FormBuilder
  • FormMail
  • Free Shopping Cart
  • Gallery
  • GD Support
  • GTChat
  • Help Center Live
  • Hotlink Protection
  • Image
  • ImageMagick
  • IMAP Support
  • Instant Activation
  • Invision Board
  • ionCube Loader
  • Joomla
  • KompoZer
  • LifeType
  • LimeSurvey
  • Live Chat Support
  • Mac
  • Magento
  • Mailman
  • Mambo
  • Mantis
  • MariaDB
  • markItUp!
  • MaxCDN
  • MediaWiki
  • memcached
  • MemHT
  • Mercurial
  • Moodle
  • MyBB
  • node.js
  • Nucleus
  • Open-Realty
  • OpenX
  • OrangeHRM
  • osCommerce
  • osTicket
  • Oxwall
  • paFileDB
  • Phar
  • Phone Support
  • Phorum
  • PHP 5
  • PHP Groupware
  • Php Pro Bid
  • php-7
  • PHP-Nuke
  • phpAdsNew
  • phpBB
  • phpCOIN
  • phpCollab
  • phpESP
  • phpFormGenerator
  • phpFreeChat
  • phpLD
  • phpList
  • phpMyAdmin
  • phpMyChat
  • phpMyCounter
  • phpMyFAQ
  • phpMyVisites
  • phpPgAdmin
  • PHProjekt
  • PHPSurveyor
  • Pligg
  • Plone
  • PmWiki
  • PrestaShop
  • Private SSL
  • PunBB
  • Quick.Cms
  • Railgun
  • RapidWeaver
  • sandvox
  • Shared Hosting
  • ShopSite
  • Simple Machines
  • SkaDate
  • SMTP
  • Snapshot Backups
  • SocialEngine
  • Softaculous
  • SourceGuardian
  • Spam Filter
  • SpamAssassin
  • SSD
  • SSH Access
  • Student
  • SugarCRM
  • Support Forum
  • SVN
  • Symfony
  • Tiki Wiki
  • TinyWebGallery
  • TomatoCart
  • Transfer Support
  • TurboGears
  • TYPO3
  • Unix
  • Vanilla Forums
  • vBulletin
  • Video
  • ViPER
  • VirtueMart
  • vtiger
  • WAP/WML
  • WebCalendar
  • Webmail
  • website-x5
  • Windows Media
  • XML Parser
  • XOOPS
  • Xpoze
  • XRMS
  • YaBB
  • Yii
  • Zen Cart
  • Zend Optimizer
  • Zenphoto
  • Zikula
  • Zurmo

How does SiteGround compare to their competitors?

Overall ★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★
Value
★★★★
Visit SiteGround
Overall★★★
Overall★★★★
Overall★★★
Overall★★★★
Overall★★★
Overall★★★★

WhoIsHostingThis Recommends

Want a Free Domain Name?

Already a SiteGround customer? Write an honest & helpful review & earn a free domain from Domain.com if we publish it. Learn more...

Take a deep breath and think about exactly what you want to say about SiteGround.
Please be specific: we're only interested in hearing that SiteGround rocks/sucks if you can explain why.

Next step

Claim Your Free Domain

If we publish your review, you will earn a free domain from Domain.com.

(We hate spam - see our privacy policy)
Terms & Conditions