StartLogic Introduction
StartLogic is a sister company of iPower, a hosting provider I’ve already reviewed for this site. Like iPower, StartLogic was founded by Thomas Gorny, and was merged into the massive Endurance International Group in the same way. Since the companies are so similar, this review is intended to provide only a brief overview of its services.
StartLogic’s website is sparse, but it appears the company is still US-based. The hosting provider boasts several awards, but these all seem to predate the merger with EIG which appears to have occurred sometime around 2007. The website claims that they serve more than 100,000 customers.
StartLogic Hosting Plans
StartLogic offers three shared hosting plans.
● PersonalLogic is a limited, low-cost plan marketed a beginners. Pro Logic is effectively an upgrade to that plan which includes free gifts, unlimited resources and eCommerce tools. Pro Logic also allows customers to host unlimited domains. Both appear to be Linux-based.
● The WindowsLogic plan is an equivalent to the ProLogic plan, but provided on Windows 2003 server. Customers can host unlimited domains on WindowsLogic.
In addition to shared hosting, StartLogic offer three VPS hosting plans: VPSLogic, VPSLogic Pro and VPSLogic Premium. The amount of disk space, bandwidth and memory increases with the price, as does the number of domains that can be hosted. All plans include one IP address.
StartLogic Uptime/Downtime
EIG-owned web hosting companies generally don’t provide any uptime guarantee, and it appears that StartLogic is no different. The company does not publish an uptime statistics either.
StartLogic’s data centres are located in Boston, MA in the USA. It appears that the company doesn’t own them itself. In total, the two data centres contain 800 Dell servers, The data centre specification is fairly standard, and security is provided on-site 24/7. Both facilities run in N+1 power and utilise redundant routers, two firewalls and clustered server technology.
StartLogic Support
The support department at StartLogic is open round the clock, with support offered via live chat and telephone (via a US toll-free number). It’s not clear where the support team are physically located.
StartLogic’s support portal is pretty much identical to other EIG-owned hosts’ support areas, with a knowledgebase, user guide and tutorials. The support information provided is fairly basic, but would suffice for a beginner.
StartLogic in the News
I wasn’t able to locate any negative press from major tech sites relating to StartLogic. Users on web hosting forums have reported problems, but this is fairly common with shared hosting providers. In the absence of anything official, we can assume StartLogic hasn’t had any major issues.
StartLogic Control Panel
On its shared hosting plans, StartLogic offer vDeck 3.0, the same control panel offered by iPower. This is the same regardless of whether you choose Linux or Windows hosting. The company doesn’t provide a demo of vDeck, but it appears to be fairly plain compared to some of the more common control panel applications out there.
On VPS plans, StartLogic provides OpenVZ as a container, and this can be installed on a range of different types of Linux depending on the customer’s own preference. It’s not clear what flavours of Linux they actually offer, however.
StartLogic Extras
On its most basic shared hosting plan, StartLogic offers some pre-configured scripts, including Gbook, phpBB, Joomla and WordPress, plus some image galleries. There’s also a choice of website builder tools and templates, although the exact provision isn’t specified.
On the two more expensive shared plans, StartLogic offer marketing credits for ads on Facebook, Google, Yahoo!/Bing and YellowPages.com, plus a choice of shopping cart applications and scripts (Linux only). The advertising credits are also included in VPS plans, as is Virtuozzo.
All plans come with a free domain name.
StartLogic Money Back Guarantee / Cancellation Policy
A standard 30-day money-back guarantee is included in all StartLogic plans. Cancel within 30-days and your money will be refunded in full, with deductions for any domain names you might have claimed on signup. Should you not wish to keep the domain name, you can surrender it and StartLogic will not deduct its value from your refund.
Customers who cancel after this time are entitled to a refund minus a cancellation fee of at least $35, providing they give the host 30 days’ notice.
StartLogic Summary
In terms of shared web hosting, StartLogic is a fairly standard, unremarkable host. The company that owns StartLogic, EIG, is truly massive, and many of their hosting companies are almost uniform in the hosting products they offer. StartLogic is no different. Across the board, their shared plans are very similar to their competitors’. Features and pricing are all quite standard, and support is also a carbon copy of other EIG hosts’ sites.
The hosts’s VPS plans look like good value, but there’s a lack of technical information which might put off business customers. For example, the basic Linux OS isn’t specified, and the information provided on VPS plans is fairly light on detail.
It Rocks in the part of hosting, good prices.
The VDeck is just way to complex for a non-IT user, also the support and the F&A aren't as F&A as they should be.
They need to change the VDeck for more primitive and useful experience since not everyone that buys a hosting is a IT User.
Besides that it has excellent prices and the average support is outstanding, and last but not least i haven't got any issues with the uptime.