Ubiquity Hosting Reviews

4 User Ratings

Overall
Features
Uptime
Value
Support

Our reviews are different. Learn why...

  • 24/7/365 Support
  • Powerful Server
  • 99.9% Uptime Guarantee
 
 
 
 
Overall rating

User Reviews – Page 1 of 1

We've 4 Ubiquity Hosting reviews from real users. Unlike many hosting user review sites, we go for quality - not quantity - and take a tough line on fake reviews. Learn why we're different, or read on to see what our users think of Ubiquity Hosting…

James Read salesoverdrive.com

Overall
Features
Uptime
Value
Support

Last October, however, they "accidentally deleted" our VPS, costing us thousands in down time and lost data. On top of that, in January they decided to charge us for the three previous months of unused service. No uptime percentage or amount of service can make up for a mistake like that.

Brandon Pruitt icanceledmywebsite.com

Overall
Features
Uptime
Value
Support

Ubiquity has lots of down time. Between October and December 2010, their shared hosting servers got hacked twice, and all customers in their shared accounts had their index.html or index.php files replaced with some "hacked by" files, and all other files were deleted.

Me & three other friends used this company for our websites, and we all called the customer service hotline to get some help since we found out that it was a glitch in THEIR SECURITY that allowed the hacks to take place...and they kept blaming it on other people, and finally blamed it on us. (Even though it happened to everyone in their shared hosting servers)

Luckily we had everything backed up locally, so it wasn't too much to fix, but it was their responsibility and they pawned it off on someone else.

Customer service is rude, unhelpful, and most of the time, just plain ignorant.

I will never use this pathetic company, or their counterpart darkstarllc (ventrillo servers) again.

Toni Laird teambuilding-solutions.com

Overall
Features
Uptime
Value
Support

I would suggest to completely stay away from this hosting provider. Our site was down almost a week about a month ago due to their servers being compromised. Once again it was down today due to the same issues! I have never experienced so much down time and our website developer (upon requesting a refund to move us elsewhere) was informed 'There's no need to link us to a negative review either if that's what you're planning on doing ...' and that 'If you're going to open a paypal dispute, your account will be suspended and no further communication will be needed from you but regardless, there are a couple paypal dispute reasons you can give'

Note they had already admitted our developer had a couple of reasons even though they refused a payment for our site only days earlier!

Perhaps the only reason they have few negative reviews is because clients are bullied into not writing them!

Andy Laird excelsolutions.asia

Overall
Features
Uptime
Value
Support

We have numerous sites with Ubiquity and at times they went down. As I am writing this we are now on the 4th day of having 3 sites down. This time their excuse is that there servers had been compromised and they are working on the back up. We are also told that they now have server issues and suspended all sites temporarily!

As we had just paid the renewal we requested some money back but was told no and if we contact PayPal they would no longer correspond with me! Even worse is I contacted them as we have a resellers account and informed them that due to all sites being suspended and still no resolution we would like to cancel our newly set up USD 200 + Resellers account and we would not be asking for a refund. Quite simply we could not put our corporate name to hosting with these kind of issues!

However as we have another package which enables us 3 domains we have had to move two onto another host as 5 days downtime is too long, their servers being compromised, and suspending all sites is no good to our own clients! I requested if we could change the package back to one domain only and we would await for them to bring this one website only site back up and as we had just paid for it could they either refund or credit time against the difference? The reply I got was that we could cancel anytime but would not get any refund followed by a cancellation link! This is totally disgusting! I was also warned not to post any bad reviews!!! I have all the posts from them and will be compiling this on our web development site and to read is not only entertaining but an extreme warning about using Ubiquity Hosting!

 Submit Review 
back to top
 
 

Ubiquity Hosting: Our Expert Opinion

The company that would later become Ubiquity was founded as CINet services in 2002 by Clint Chapman and Corey Northcutt, in Bloomington, Illinois. In 2004 CINet was renamed Ubiquity Hosting and its sister company Ubiquity Server Solution was also formed. In 2007 both companies merged with other providers of internet relay, voice and gaming communications to create the Nobis Technology Group. This is now the parent holding company of Ubiquity Hosting, Ubiquity Server Solutions and DarkStar Communications, amongst others.

Company and Services
Ubiquity still has its corporate offices in Bloomington and employs more than 20 members of staff. Ubiquity offers a mix of shared hosting, VPS, dedicated servers and reseller hosting, all of which run on the Linux platform. The shared hosting packages range from 350GB space/3,500GB monthly bandwidth to 1,700GB space/17,000GB monthly bandwidth. Ubiquity claims to make a point of not over selling its shared hosting, so that it can provide a safer more reliable service.

With the basic product you can have one domain; the other two packages offer unlimited domains. Shared hosting comes with a full range of features which can accommodate e-commerce, social networking and more. The four VPS packages mimic the features and applications of shared hosting, but offer the security and flexibility of a more individual solution. Self-managed VPS solutions (which give you root access to the server) are available through sister company Ubiquity Server Solutions. Those looking for more customizable hosting are served by the dedicated server packages.

There are five different reseller packages offered, all of which come with a WebHost Manager control panel which will link with the cPanel interface of the reseller’s customer. Ubiquity has a 45 day money back guarantee and guarantees 99.9% uptime promise. Customer support comes via a toll free phone, email ticketing and live online chat. Ubiquity also offers a wide range of hosting information and technical support tutorials online.

Server Location
Ubiquity has servers in five data centers, in Chicago , Dallas, Seattle, Los Angeles and New York. The data centers are managed by its sister company Ubiquity Server Solutions.

Related Links
Blog: http://blog.ubiquityhosting.com
Support center: http://support.ubiquityhosting.com
Wiki support: http://wiki.ubiquityhosting.com/index.php/Main_Page

back to top
 
 
Hosting plans start at $4.95 / month

Ubiquity Hosting Hosting Plans

Hosting PlanDisk SpaceBandwidthPrice 
Shared-Cleveroy350mb3500GB$4.95/monthView Plan
Shared Bocefus700GB7000GB$7.95/monthView Plan
Shared Opie1700GB17000GB$19.95/monthView Plan
back to top
 
 

Ubiquity Hosting Features

Looking for specific features? This host offers...


  • Auto Responders
  • CGI Access
  • Email Forwarding
  • MySQL
  • Perl Support
  • PHP
  • PHP5
  • POP3 Support
  • Shared Hosting
  • Web Mail
back to top
 
 

Our Top #3 Bestsellers

Here are the top three bestselling web hosts amongst WhoIsHostingThis.com users. Each offers PHP, linux and WordPress support for a price that won't break the bank. Learn more in our reviews section.

#1. InMotion Hosting

InMotion Hosting was founded in 2001 and is co-owned by Sunil Saxena and Todd Robinson. Today, the company trades under the company name of InMotion Hosting.

Read our InMotion Hosting Reviews

#2. Web Hosting Hub



Web Hosting Hub offer an incredible deal: unlimited bandwidth & disk space, plus phone support, for $4.95/mo. What's not to like?

Read our Web Hosting Hub Reviews

#3. BlueHost

Fast growing shared hosting provider, BlueHost, offers a plan with plenty of features and unlimited domains.

Read our BlueHost Reviews