Add Your Review for Web Hosting UK

28 Web Hosting UK Reviews:

Is Web Hosting UK the host for you?

Last reviewed Apr 26, 2016

Key features

  • PHP
  • WordPress
  • Uptime Guarantee
  • MySQL
  • Perl
  • cPanel

User Reviews - Total: 28

★★★★★
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★★★★★

We have been dealing with WHUK for the past 6 years. Everything is just as perfect as you might expect, starting from the sales team, Stuart and the rest of the team are just there for any query and we have always got what we are looking for, not to forget the 24/7 right in hand support team,

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I have been on a few web hosting sites recently, and this one is by far the very best, people who actually go out of there way to help, very rare these days, especially Pollard from technical support and Stuart from sales, who do all they can to sort out your problem and keep you as a customer, really genuinely friendly and knowledgeable motivated people, thanks

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I called Stuart at UKWH about some really tricky issues I had when I took over our Choir website and had to migrate it to a new platform. I found the prospect a bit daunting, but he guided me through the process smoothly & skillfully, maintaining a friendly yet professional approach throughout. A really nice guy to deal with.

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Brilliant Service, Stuart Hancock very polite & got all my question answered fast., hence Went and Purchase my Windows VPS Hosting, technical support work fast on Chat , I am very happy with the service received so far. I would highly recommend others to use WebHosting Uk and looking forward to work with you

★★★★★
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Excellent Service, great value for money & the people on the support are very polite & they get things done fast.
I am very happy with the service received so far. I would highly recommend others to use the services on offer.
There are so many companies out there that offer you the world for your money when in reality you get very little.
With WHUK you get exactly what you paid for & a great service to go with it.

If you're looking for good quality & good service then you don't need to go anywhere else. It's all here on one site.

★★★★★
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★★★★★

Webhosting has been hosting my website for a while, they provide a very reasonable priced hosting package with excellent support 24/07. I have also had run out of disk space & they doubled my allowed space FOC.

I can't recommend them enough.

Thanks WHUK

★★★★★
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★★★★★

I'm from Bulgaria and needed an external hosting solution. I found Web Hosting UK and to be honest - these guys are amazing! Level of support is incredible - very fast and understanding. I have bothered them more than few times and every time the issue has been solved in minutes - no matter if it was a payment issue, a server one or else.

I want to thank Jennifer for the great support that she has provided just now :)

Keep up the good work guys!

★★★★
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★★★★

They are an absolute disgrace. Upon purchasing a dedicated server from them 2 days ago, my site has been down for a total of over 30 minutes, and has crashed without significant traffic 5 times. They have refused to provide a refund, regardless that I have a number of statistics clearly showing that not only the site has crashed, but the performance was significantly better the day before migration when the site was running on a VPS. AVOID AT ALL COSTS.

★★★★★
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★★★★★

Web Hosting UK have given us great service for over 4 years.
Being a complete novice regarding servers, I left it to a former associate to deal with all issues relating to our server. Unfortunately, the inevitable happened, he has departed the scene and left all his own crap on the server which was full of security issues, which those nice people from China fully exploited and caused us no end of trouble.
Little did the Chinese know WHUK have a SUPER HERO name Robinson B, on their team and he socked it to those Bad Guys.
So if you are looking for great service from a hosting provider check out WHUK and their Super Hero. Remember, nothing beats a Super Hero!

★★★★
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★★★★★

I have to say that Varick M has been a super help today. His expertise and knowledge of my current issues and the advice of what to do to overcome the problems was able to put me at ease. He was able to guide me through some suggested changes necessary for my account to be better organized. The step by step help was so clearly explained that I am in no doubt of what is required from me to progress. I do feel completely at ease now. Thanks so much. Phil

+ See More Reviews

Web Hosting UK

webhosting.uk.com Location: Leeds, UK Founded: 2001

Web Hosting UK “WHUK” Introduction:

Web Hosting UK, also known as WHUK, has been in the web hosting business since 2001. Based in Leeds, the company handles their own tech support and monitoring. Servers reside in Maidenhead, UK.

The company is a general web host who offers plans that vary from small personal blog or email hosting plans to fully-managed enterprise hosting plans for high-traffic and resource-intense websites.

Hosting Service Plans:

Web Hosting UK offers several shared server plan options, including:

  • Shared Hosting
  • Business Hosting
  • Enterprise Hosting

Within these categories are a number of options with a variety of features.

Personal Shared Hosting:

Under WHUK Shared hosting plans, there are a variety of shared plan options available, including:

  • cPanel hosting
  • Windows hosting
  • Email hosting
  • WordPress hosting
  • Plans that offer site builder tools

These hosting plans are geared to small websites and blogs and beginner ecommerce sites.

Business Hosting:

Business hosting plans listed include:

  • Cloud
  • Linux VPS
  • Linux Reseller
  • Windows Reseller
  • Windows VPS
  • eCommerce Hosting plans

WHUK’s variety of business hosting plans are more suitable for small to medium businesses and entrepreneurs.

Enterprise Hosting

Enterprise level plans include options for server load balancing, server mirroring, dedicated servers, and private cloud cluster options. These plans offer flexibility in that you can choose your operating system and benefit from fully managed options with migration assistance.

Enterprise plans from WHUK are geared to those with robust but varied needs.

Datacentre & Technology

Enterprise plans list Dell and HP branded servers with Intel processors. All data is stored on the company’s UK-based (Maidenhead) servers. Their tier-4 datacentre offers secure access controlled location with cutting edge security, cooling, and disaster prevention/recovery quality.

Overview of Support and Customer Service

WHUK has a very strong reputation for commitment to customer support excellence. The company touts the fact that they have team members who possess a variety of industry certifications, including via Microsoft and Red Hat (Linux). Support is available around the clock for all plans via a UK-based tech support team.

Server Monitoring

Remote server monitoring is available on a fee-based schedule. Monitoring services include bandwidth, ping, uptime, CPU, and RAM. Free 10 minute ping and 30 minute service monitoring are offered on the WHUK free hosting plan and various offerings are included ranging from 1 minute for pings, 3 minutes, for service, and five minutes for load monitoring for enterprise pricing.

Data Backup Services

Remote backups are available as an additional service from WHUK. Backups are priced based on space (from 10 GB to 2000 GB).

Additional Add-Ons

WHUK also offers fee-based anti-spam services for your inbox, domain registration services, and SSL certificates. They frequently offer promotions for discounts or free add-on subscriptions.

Billing & Payment Policies

Monthly billing is offered in pounds sterling / £ via PayPal and major credit cards. WHUK offers a 30 day money back guarantee. Biennial payments are also offered and where this option is chosen, the first year’s domain registration is included for free. If a refund is requested on this option, the domain fee is deducted from the reimbursement.

Hosting Uptime Guarantee

WHUK promises 99.9+% up-time and offers a 30-day money back guarantee.

Conclusion:

Web Hosting UK is an established hosting company has a fairly solid reputation and longevity in the industry with a long list of pros and no risk due to their money-back guarantee and zero set-up fees.

Potential WHUK Cons:

  • Extra a la carte pricing for services like monitoring and backup increase the rate but the company appears transparent about pricing.

  • Many different hosting plans pages are listed and could be confusing for novices to navigate but pre-sales support is also available via Live Chat to help prospective customers choose the right hosting plan for their needs.

  • If looking for pricing and plan information on the Web Hosting UK site, you need to opt-in with your email address to receive the information.

Pros of Using Web Hosting UK:

  • No minimum contract periods
  • Money back guarantee
  • Service and support handled in-house instead of outsourced
  • Data stored in the UK
  • Active 6000+ member community forum where WHUK takes and then actions feedback by its user community
  • Zero setup fees
  • Free SMS notifications for account issues
  • PCI Compliance (fee-based for shared hosting)
  • Phone based support in addition to live chat and ticket system.

WHUK offers plans that are suitable for beginner webmasters as well as those who need more robust offerings and with 24/7/365 local UK support. Migration assistance is available for enterprise level hosting plans.

Web UK Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
cPanel Basic WordPress PHP Python Linux cPanel Perl 2GB 10GB $4.25/month
Usual price:
cPanel Premium WordPress PHP Python Linux cPanel Perl 5GB 20GB $7.09/month
Usual price:
cPanel Supreme WordPress PHP Python Linux cPanel Perl 10GB 100GB $9.93/month
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cPanel Advance WordPress PHP Python Linux cPanel Perl 20GB Unlimited $12.76/month
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Linux VMware Cloud Windows 2008 Plesk Windows WHM Linux cPanel 500GB 10000GB $56.15/month
Usual price:
Windows VMware Cloud .NET Framework Windows 2008 Plesk Windows WHM Linux 500GB 10000GB $64.66/month
Usual price:
Windows Hyper-V Cloud .NET Framework Windows 2008 Plesk Windows WHM Linux 500GB 10000GB $56.15/month
Usual price:
VPS Starter Dedicated IP Linux cPanel Uptime Guarantee Unmanaged Mac 15GB 300GB $35.74/month
Usual price:
VPS Business Dedicated IP Linux cPanel Uptime Guarantee Unmanaged Mac 30GB 400GB $47.65/month
Usual price:
VPS Enterprise Dedicated IP Linux cPanel Uptime Guarantee Unmanaged Mac 60GB 500GB $62.41/month
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Linux Copper Reseller PHP PostgreSQL WHM cPanel Perl MySQL 20GB 50GB $25.51/month
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Linux Silver Reseller PHP PostgreSQL WHM cPanel Perl MySQL 40GB 100GB $42.53/month
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Linux Gold Reseller PHP PostgreSQL WHM cPanel Perl MySQL 60GB 200GB $51.04/month
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Linux Platinum Reseller PHP PostgreSQL WHM cPanel Perl MySQL 80GB 300GB $68.06/month
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Windows Copper Reseller ASP.NET PHP .NET Framework MSSQL cPanel Perl 20GB 50GB $34.01/month
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Windows Silver Reseller ASP ASP.NET PHP .NET Framework MSSQL cPanel 40GB 100GB $51.03/month
Usual price:
Windows Silver Gold ASP ASP.NET PHP .NET Framework MSSQL cPanel 60GB 200GB $68.05/month
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Windows Silver Platinum ASP ASP.NET PHP .NET Framework MSSQL cPanel 80GB 300GB $85.07/month
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Win2012 VPS Starter ASP .NET Framework MSSQL cPanel Uptime Guarantee Unmanaged 40GB 1000GB $57.86/month
Usual price:
Win2012 VPS Business ASP ASP.NET .NET Framework MSSQL cPanel Uptime Guarantee 50GB 2000GB $74.88/month
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Win2012 VPS Enterprise ASP ASP.NET .NET Framework MSSQL cPanel Uptime Guarantee 70GB 3000GB $108.92/month
Usual price:
Basic eCommerce Plan cPanel Uptime Guarantee Unmanaged Mac BSDs Exif Support 500MB 5000MB $4.25/month
Usual price:
Premium eCommerce Plan cPanel Uptime Guarantee Unmanaged Mac BSDs Exif Support 1GB 10GB $7.09/month
Usual price:
Supreme eCommerce Plan cPanel Uptime Guarantee Unmanaged Mac BSDs Exif Support 5GB 50GB $9.93/month
Usual price:
Advance eCommerce Plan cPanel Uptime Guarantee Unmanaged Mac BSDs Exif Support 10GB 100GB $12.76/month
Usual price:
Starter Windows Plan ASP ASP.NET WordPress PHP .NET Framework Plesk 100MB 3000MB $5.12/month
Usual price:
Premium Windows Plan ASP ASP.NET WordPress PHP .NET Framework Plesk 300MB 8000MB $7.87/month
Usual price:
Supreme Windows Plan ASP ASP.NET WordPress PHP .NET Framework Plesk 2GB 25GB $10.59/month
Usual price:
Advance Windows Plan ASP ASP.NET WordPress PHP .NET Framework Plesk 5GB 50GB $12.97/month
Usual price:

Web Hosting UK Frequently Asked Questions

Web Hosting UK Features

All Features

  • 4images
  • Agora Cart
  • Ajax
  • BSDs
  • CGI Access
  • cURL
  • Custom Error Pages
  • DocFaq
  • DokuWiki
  • Dolphin
  • Dreamweaver
  • Drupal
  • Drush
  • Email Forwarding
  • Exif Support
  • File Manager
  • FlatPress
  • FormBuilder
  • Free Shopping Cart
  • FuelPHP
  • Gallery
  • GD Support
  • Geeklog
  • Grails
  • Hotlink Protection
  • Image
  • ImageMagick
  • IMAP Support
  • Invision Board
  • IP Deny Manager
  • Joomla
  • Kbiki
  • KompoZer
  • LimeSurvey
  • Live Chat Support
  • Mac
  • MediaWiki
  • Moodle
  • Movable Type
  • MyBB
  • MySQL Web Interface
  • Noah's Classifieds
  • Nucleus
  • Open-Realty
  • OpenBiblio
  • osCommerce
  • Password Protected Directories
  • PayPal
  • PerlDesk
  • Phorum
  • PHP 5
  • PHP Auction
  • PHP Groupware
  • Php Pro Bid
  • PHP Support Tickets
  • PHP-Nuke
  • phpBB
  • phpCollab
  • phpESP
  • phpMyAdmin
  • phpMyFAQ
  • phpMyVisites
  • PhpWiki
  • PmWiki
  • POP3 Support
  • Private SSL
  • Ruby on Rails
  • RVSiteBuilder
  • Server Side Includes
  • Shared Hosting
  • Shared SSL
  • Shockwave
  • SMTP
  • Softaculous
  • Spam Filter
  • SpamAssassin
  • suPHP
  • Tiki Wiki
  • TomatoCart
  • Unmanaged
  • vBulletin
  • Webmail
  • Windows Media
  • Zen Cart
  • Zend Framework
  • Zend Optimizer
  • Zurmo

How does Web Hosting UK compare to their competitors?

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More Web Hosting UK reviews

★★★★
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★★★★

Had problem connecting to host site and Harold from technical team provided me an excellent service. He not only helped me resolve this issue but also confirmed my order which had been displaying pending status for a long time. But I am still a little amazed as the email confirming my order still contains my wrong user name which I thought should had been rectified after it was pointed during the live chat.

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Had help from Alexander J on a wordpress issue and he was very helpful In fact he saved my life! He was patient and courteous and I appreciated all his help. I would recommend the support at Web hosting uk 100%

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I am happy with their Support team. They do their best to accommodate the customer need. Since I am not Technical Person they help me lot to solve my issue even it is out of their scope of work. Good job team.

★★★★★
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★★★★★

I just like thank Michael B when my company experienced some problems with our websites, our main source of income is directly through our websites, but unfortunately they went down a few days ago, i spoke with Michael on the chat, he managed to get all our websites up and running smoothly within 15 minutes which was a huge relief to us, i also like to say his communication skills were first class, thanks again Michael B

★★★★★
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It does not matter what time of day it is; there is always someone available on the end of webchat who can resolve your issue. Today Archer G helped me sort out my mail issue where items where not deleting from my mailbox.

★★★★★
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★★★★★

Great value Windows VPS hosting, very efficient support helping me to set it up. Very happy with the server and the tech support :)

★★★★★
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Just wanted to leave appreciative thank you for Paul M for helping sort out some e-mail issues I had. Very professional and patient support. As always.

★★★★★
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★★★★★

There is an incredibly helpful team at webhostingUk, the 24/7 support is very knowledgeable and always there when you need them. Harry Smith keeps me up to date with Offers, promotions and the latest developments. I would highly recommend webhostingUk to anyone needing a professional service.

★★★★★
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★★★★★

Ross and Albie have been very helpful in sorting out a good VPS package for me. The livechat support is fantastic. Yet to use it so unable to make a rating on uptime.

★★★★★
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I just wanted to commend webhosting for their timely responses and support. I have a great account manager in Harry Smith who keeps me posted on all developments or latest improvements and follows up with me to ensure my issues are resolved on time. Thank you webhostingUk. Keep it up Harry Smith.

★★★★★
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★★★★★

Some difference between assistants- today was very nice! Some difficulties with automatic visa card payments, as to much choices but not a strait one

★★★★
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★★★★

I set up my dedicated server a number of years ago at WebHosting.UK.com after having had a VPS solution previously. Over the years that I have been a client of WebHosting.UK.com I have had a number of technical challenges which have never been too much trouble for the Technical Support Team.
The most important thing for me is that they are available 24/7 via either Live Chat, Email or the dedicated Support Portal.
The level of support is fantastic for both the complete novice or even anyone who requires a little bit of help now and again. They are polite, responsive and so very helpful at every stage of the way.
I do hop that they keep up this superb service

★★★★★
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Value
★★★★★

Spoke to Perry K at Web Hosting UK who was absolutely amazing!

He answered all my queries, sorted all my problems and went way beyond what was needed.

Thanks very much and give this guy a pay rise please!

★★★★
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★★★★

Support has always been helpful and polite. I'm satisfied with the uptime. A small problem occurred with my site after a server migration but the support was informed and prompt and resolution was quick and efficient.

★★★★★
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I have always been very happy with eUKhost, they give me great support and the pricing is realistic too. I ask all sorts of support questions, some even relating to websites and not the hosting and each time they usually return with a helpful answer.
I recommend eUKHost to my Customers as a good host, but I am now starting to reduce my reseller hosting account down as I do not wish to use it anymore and have the hassles of hosting!!
Only on a few occasions have I been disappointed. On one of those occasions the support wasn't great first time and I had to go back and ask the question again.
Another time I would have liked a bit more help when I moved my Customer's hosting from my reseller account to their own account. The customer's site was down for a couple of days as eUKhost had taken it on, but had not come to me to ask me to authorise moving the site files over. That hasn't happened again, as I now know the process.
FYI : I never did get any compensation from the time you moved servers and all my WP sites went down.

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★★★★★

very helpful service and support received. I would like to thank Mr Haiden @ web hosting UK. com.

once again - i am very grateful and thank full.

Mr Gurinder Mundra

WWW.Diamondsandals.co.uk

★★★★
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★★★★★

I contacted support line several times when having issues with website or emails, the staff are helpful, explained in a simple and clear way to me who has zero knowledge on IT, spoke to Hayden yesterday, he was very good and helped me to get emails set up correctly, thank you.

★★★★★
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★★★★★

I set up my first dedicated server with webhosting.uk.com 2 years ago, for this period of time I never had any downtime or any problems with the server.

Dedicated technical support work fast and you can reach them on Chat which is very handy especcialy when you have small children running arround / you can always read what they just said :-)

Installing or reconfiguring a server was never a problem, now I upgraded my server and it looks like it will remain for another 2 years :)

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