Add Your Review for WebHostFace

16 WebHostFace Reviews:

Is WebHostFace the host for you?

Last reviewed Aug 11, 2016

Key features

  • PHP
  • WordPress
  • MySQL
  • cPanel
  • PHP 5
  • Shared Hosting

User Reviews - Total: 16

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have purchased my first Web hosting plan about one years ago. I needed a stable shared hosting with upgrade options for a prestashop website. Because Webhostface was offering heavy discount on hosting plan, I choose them. Although their pricing is bit higher than iPage or BlueHost for instance, it was a good decision to go with this company.
Main features of Webhostface business shared hosting plans
Webhostface Hosting offers 3 different shared hosting plans. Each shared plan is almost identical with differences in allowed add-on domains, number of hosted databases and pricing.

Webhostface has very good service in terms of uptime and customer support to resolve any queries and issues within 24hr. That is very good service indeed.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Their support team has the strong technical knowledge and skills. They can complete my cloning request of Magento website in the smooth and correct way. They provide 24 x 7 supports and let me trust them that I can feel comfortable for my system hosting at WebHostFace.com.
From....Jose Chan (Hong Kong)

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

Price Value:8 / 10
Customer Support:8 / 10
Uptime/Reliability:8 / 10
Features:10 / 10
Overall Rating:9 / 10
Recommend to others?:Yes

A lot of hosting providers dont provide the security options that Webhostface does. I purchsed sitelock security through hp and I feel very comfortable sharing and holding information on my site. If you have an online store I would recommend using Webhostface for security.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I should start by saying that I am still a newb when it comes to web dev and website administration, and managed to come across Webhostface when I saw a special offer on a website. I then opted to give it a shot thinking that it was worth a trt and what is the worst that could happen.

after using it for a few months I was pleasantly surprised with the amount of services and features available on the control panel and how good it looked. I also am really happy with the overall customer service provided on the many occasions that I have contacted support for assistance. They were patient and polite when providing me with the answers that I was seeking. I am not giving their technical options justice so I would recommend you check that out yourself.

Overall I am very happy with their service and would recommend them to to my friends.

★★★★
Support
★★★★
Features
★★★★
Uptime
★★★★★
Value
★★★★★

I stumbled upon WebHostface while in search of a cheap hosting provider and I decided to give them a try, registering with them was easy as breeze which was my first impression. Getting into the control panel, I was equally impressed because in there is everything you would require as a pro or a newbie to get your website up and running ASAP. I've been with them for several months now, and haven't had any reason whatsoever to contact support because everything in their control panel is so well organized and they work as intended.

I would highly recommend WebHostface to anyone in search of some reliable, easy and yet sophisticated webhost.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I am new to administrating a web page. Since I am a graphic designer I have been creating web pages for over 5 years but I have never tried to upload and run a web site that was active on the web since 2001. I was so intimidated I gave up. I saw that WebHostFace had a deal that seemed reasonable so I did my investigation on what was all needed. I didn't know anything about web hosting requirements. Domains, ftps, progams and so much more turned in to a month long study for me. I eventually broken down and just jumped because I knew if I didn't now I would never.

The sign process was so easy I thought I did something wrong so I spend a hour over looking what I just signed up for. Once I got to the jest of everything I started reading all the tutorials that are provided by WebHostFace. This was a great investment I started thinking. There is a whole page that is meant to do nothing but help you achieve and direct you to the direction you want to go with your site.

Once I figured all that stuff out I up loaded my site using Dreamweaver. This process I have done before so it wasn't new to me. Once I got in I found that they offer links, description and so much information to the different types of programs you can use to make your sites it's amazing and insane that I waited so long. I spend so much time learning different things I can do with the web I have a hard time limited my sites features.

WebHostFace is a great site for beginners and experience web designer. All the people I have talked to talk about how limited assistance they get. People often say I just use the cheapest one and when they have trouble they call me to help with the programming because the are confuse. WebHostFace tutorials have help me so much I think I am becoming a web programming guru with out knowing it. I think WebHostFace is just the best option for hosting.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have had an account at a rival web-hosting company for years, the level of service and support had gotten to be atrocious. In looking over the ratings for hosting companies I was struck by the number of favorable reviews for WebHostFace as well as the level of support, pricing and the quality of offerings supported natively by the service. I took advantage of an offer from a site I am a member of and got a tremendous deal for a five year plan. I can not express how pleased I am with the service and quality of WebHostFace so far. I look forward to years of hosting with them.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I got an account with Webhostface and I have to admit, so far, I have been surprised at their service.
I have used several webhost services throughout the years from Lunarpages to 000webhost so i have a little idea on what to expect.
Cpanel, check, unlimited bandwidth, check.
I got a deal for a two year hosting plan from whf and from the first email with settings for the various ftp and cpanel access, I was off. I setup my ssh keypair and discovered that no where was the special port for ssh detailed. After a 30 second support chat with support, that was rectified.
I discovered that I didn't need to install Lets Encrypt from github as it was already configured as an option in cpanel!
I had an email detailing the settings to either transfer a domain or change the nameservers for an existing domain. I used an existing domain and website uploaded and configured.
So I'd have to say, whf is simple, easy and has great support. I will continue to update my reviews as time goes on.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

WebHost Face's support team, especially their online chat has been Very, quick, helpful and responsive with my personal and business best interests at heart. For their low pricing structure they provide top tier support right with all the premium hosts, at a fraction of the cost. So far 'm incredibly shocked and anticipate good things!

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

The main reason that makes WebHostFace a great hosting company is that beyond the great uptime, their services are always up to date. For example, they always keep the server's interface (cPanel) updated and that's why we got 'Let's Encrypt' the moment it became available in cPanel. That's really important. Also they offer some really great deals/prices for shared plans! (Next step for me are the lifetime packages!!).

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WebHostFace

webhostface.com Founded: 2013

WebHostFace Introduction

WebHostFace is an American hosting provider with offices in Wilmington, Delaware and London in the UK. It offers Linux-only web hosting from its data centers in three different continents. It's a relatively new hosting provider, having been launched in 2013, and it markets its services as being friendly and accessible.

Shared hosting is the focus of its service catalog, but it also offers VPS hosting, reseller plans, dedicated servers and domain name registration. The company can also provide colocation solutions and network support.

Services & Specializations

WebHostFace offers shared hosting plans for novices and small to medium sized businesses. It doesn't provide unlimited space, but it does offer unmetered bandwidth. Its basic plans come with the free Weebly Sitebuilder and R1Soft daily backups.

Its reseller hosting offers entrepreneurs the chance to pick a data center close to their own clients. Each plan comes with WHM and cPanel, as well as the chance to buy domain names with a discount.

WebHostFace offers managed and unmanaged VPS packages as pre-configured solutions, with a designated amount of storage, RAM, bandwidth and processing power. Each package comes with a free domain, one IP and a free private SSL certificate.

Its dedicated server plans are also sold pre-configured, although it does say you can order a custom plan if you contact its sales team. Each one comes with two free IPs, and more can be added manually after purchase. Users can pick CentOS, Ubuntu, Debian or Scientific Linux; the host says it will accommodate other versions on request.

WebHostFace has also rebranded some of its plans to meet the needs of WordPress, Joomla, Drupal and Magento users. All shared hosting plans come with cPanel (and, if applicable, WHM), with cPanel available on VPS and dedicated packages. This always helps to reassure people who are migrating over from another host.

Data Centers

WebHostFace has four data centers around the globe. It operates two in the US, one in Europe, and one in Asia, although it only provides details about one of them.

In the US, WebHostFace colocates in SingleHop in Franklin Park, Illinois, close to the city of Chicago. It's a well-known data center that is monitored round the clock. With network admins on site round the clock, it offers constant support, redundant infrastructure, two fiber access points and four ISP connections.

Note that you can choose the continent where your server is located, but you can't specifically choose which US data center your site will reside in.

Support and Customer Service

WebHostFace has a 24/7 support team, available 365 days of the year. Support is provided using live chat and support ticket; there is no support telephone number. It's not clear where its support team is located.

When purchasing your plan, you can choose to improve your support provision with an upgrade to the Premium package. This puts your issues at the top of the queue, ahead of customers who haven't paid. Premium support is included in the higher priced plans, so compare prices carefully if it's important to you.

Backups

On its low cost shared hosting plans, WebHostFace offers automatic backups of files and databases. The backups are made using R1Soft, and require no user intervention. Backups can be restored in a click, and users can opt to restore partial or full backups.

On its VPS, dedicated and other plans, backups are not quite so well advertised, so we can assume that they are not provided for free. Its knowledge base mentions the standard backup functionality in cPanel, but no additional tools are provided.

Uptime Guarantee

WebHostFace doesn't advertise an uptime guarantee on its website. In its blog, we found references to a 99.9% uptime guarantee. If uptime is important to you, it would be wise to check with the sales team to confirm whether the host offers compensation for unplanned downtime.

Billing and Payments

When you sign up with WebHostingFace, you can pay monthly, annually, biennially or trienially. A set-up fee is added if you pay monthly. Payments are taken via credit card or PayPal, and there's a 30-day money back guarantee on shared hosting.

If you want to cancel, you can request this from your billing control panel. WebHostingFace allows you to terminate immediately, or terminate at the end of your contract. No refunds are offered, regardless of the options you choose.

Summary

WebHostingFace has worked hard to create shared hosting plans for small businesses and personal projects. It lacks a certain amount of service detail, particularly in relation to its service level agreements and terms of service. We'd also like to see exactly where its data centers are, since they are advertised so prominently on its website.

WebHostFace Hosting Plans

Hosting Plan Features Disk Space Bandwidth Price
Face Standard WordPress PHP cPanel MySQL Dokeos Phalcon 15GB Unlimited $3.45/month
Usual price:
Face VPS 1 WordPress PHP PostgreSQL VPS Python cPanel 20GB 1TB $9.95/month
Usual price:

WebHostFace Features

All Features

  • Ajax
  • BuddyPress
  • Concrete5
  • Dokeos
  • Dreamweaver
  • FAQMasterFlex
  • FFmpeg
  • File
  • Gallery
  • KompoZer
  • LimeSurvey
  • Magento
  • MediaWiki
  • Phalcon
  • Quick.Cms
  • Ruby on Rails
  • Softaculous
  • SSD
  • vBulletin
  • Zen Cart

How does WebHostFace compare to their competitors?

Overall ★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★
Visit WebHostFace
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More WebHostFace reviews

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I'm an Experimented user on Hosting Services and I manage hundreds of websites on different company and when I get WebHostFace offer, First I check all the reviews on forums and Hosting reviews websites and all of them have a great opinion about this company and I choose for some of my websites and I'M A HAPPY CUSTOMER, the tech support are awesome and I really like the service, very stable servers and I get great ad-dons with my account, so I will be a customer for a long time ago.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I've been with WebHostFace - shared hosting - since Spring 2014 and it has most likely been the best hosting decision ever: the service is absolutely beyond comparison. My site has always been up and its speed never wavered - both data are verified via daily monitoring services, 10 minutes of downtime and 20-25 minutes where my site acted sluggish were the worst things - their prices are more than fair given the feature they provide...and two of these features especially are why I really hope to never leave them: their larger-than-life support and their unique very customized and responsive client area.
These guys are the example of how hosting support should be done: wether it's livechat or ticket, no matter if you go to them for an urgent issue or a dumb question, they're always there for you and they will address all your problem with the utmost dedication as if even the tiniest glitch you have was a major issue, and they will go over and beyond to help you.
After my 2-years experience, I'll whole-heartedly recommend WebHostFace to anyone searching for hosting; it doesn't matter what kind of site you have, a small blog or a big portal, they have plans (shared, reseller, vps, etc.) for any kind of website. Go with them, I can guarantee you will never regret your choice.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I wanted a site to just host some temporary FTP files and WebHostFace came to the rescue!
They let me try out their transfer speeds before signing up and they were very impressive, especially from Europe.
Since I signed up I have had not had any issues with uptime, transfer speed or anything.
All this at an unbeatable price!

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I've tried a few hosting services and had not been dissatisfied but recently I got a two year hosting deal with webhostface. To be honest, I wasn't expecting to be blown away.
The sign up process was flawless and I was sent the instructions to either transfer my existing domains to whf, or how to use your existing registrar to point to the correct name servers.
I needed an ssh command line access and created an lets encrypt ssl key pair for https . Lets encrypt was already built into the cpanal options so again, I was surprised.
I received the user and pw for ftp access and and all was good there but I couldn't figure out the correct port for ssh. In 15 seconds after starting a support chat session, I was informed of the correct port for ssh and after creating the key pair, I was in.
So from a support standpoint to actual usage, whf rocks it. I can't be more pleased as to how well it just works. I will continue to review as I go through the many cpanal options available and update my review but from my standpoint, whf is awesome.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have been using Web Hosting services for more that 15 year, since we migrated our service to WebHostFace our a uptime has surpass our expectations and the tech support is fast and effective. I have since migrated all mi servers to WebHostFace and recommended all my clients to host their servicies with WebHostFace.

★★★★★
Support
★★★★★
Features
★★★★★
Uptime
★★★★★
Value
★★★★★

I have a popular website and shared hosting was no longer an option. Switched to a VPS from WebHostFace last year at their European server locations. Excellent support and uptime! I have no issues since then, I wish they have a pure SSD servers though but speed is still excellent. Thank you guys!

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