Over the past month, I have submitted a lot of tickets and they answered all of them, without a fuss. I'm sure they didn't want to be bugged as much as they were, but never complained. They are right there when you need support. I think website owners are not as knowledged in what or who to contact in the event of a website crash, or hacking attack, I say a programmer first, then see if it is truly a hosting issue. And, I also think getting protected by a dedicated server is a valuable investment. Great job West Host. I'll be promoting your services wherever I blog for years to come. The support has been unbelievable over the past few months. I learned a lot. Thank you Again, -- KW

Although, the technical support team: PROMISE effective and reliable support -- what they offer is not as valuable as many website hosting providers.

Time is Money as it has been said for centuries. This is true. What is more important:

The Credibility of a website can make or break a business.

Think about it.

Read this review carefully and check other website hosting providers to see how effective their support system truly is.

What is written on the webpage of a website owners page, is there to lead you to BUY the service,

what you may buy however,
is yet,
another question.

You do get what you pay for.
Spend the extra time doing the research.
Spend the extra $20-40 a month to pay for hosting that is not jam packed with a hundred other websites (this is merely rhetorical) we don't know how many websites were hosted with ours. However, from the research and past experience with our own websites,

when paying less than $14.00 a month for hosting, what we found was that the savings was not equally compared to what it cost us, in
the end.
--
Good luck!

I have been with Westhost for over one year now. Compared to the other hosts I am using, they offer more features, better uptime and MUCH better support.

I am most pleased that any queries I've had, no matter how trivial, have been addressed and solved quickly (usually within minutes). I even got live support at 4am on Xmas day (from someone speaking American English)!

I have independent uptime monitors that report excellent uptime (>99.9%).

The hosting plan I am using is so generous with storage, unlimited databases and huge bandwidth allocation, that I have yet to use even 5% of this allocation. Server response times are quick too. I find myself installing cms and other software just to play around with because of the space I have available.

I have put several domains on this one hosting account and I am allowed to add domains and subdomains without restriction.

I highly recommend Westhost.